Plusnet Outage Report in Tean, Staffordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Tean, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tean and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Tean, Staffordshire, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Oakamoor.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Stoke-on-Trent |
Internet | |
| Oakamoor |
Wi-fi | |
| Newcastle under Lyme |
Internet | |
| Newcastle under Lyme |
||
| Talke |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tean, England
Latest outage, problems and issue reports in Tean and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Philip Morrish
(@philmo999) reported
@XMightyRed @SQRLTV @virginmedia Funnily enough - only option was sky (and their shocking customer service) or BT (who of course own Plusnet). Virgin are not available (which seems like a good thing).
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Naomi Milward
(@naomimilward41) reported
@MoneyTelegraph So @plusnethelp wrongly cut off a vulnerable customer-Left her with no phn/b'band. Then rang her demanding £ (which she didn't owe) to reconnect service whilst DD been set up for yrs. Further failings, billing errors,stress - minimal gogw/insult proposed #plusnet
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Kathryn Allen OUSA
(@Hedgewise) reported
So @Plusnet says on some pages of it's customer help that you can call them at 7.30 am... ring and the machine says 8.00 am
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Zos
(@ThinkingBlue) reported
from
Antrim and Newtownabbey, Northern Ireland
@Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes
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The Speaker
(@TheSpeaker20) reported
@Plusnet @plusnethelp we upgraded broadband since then connection lost every night, never cust support to resolve during pandemic crisis
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Clarebear
(@clarebeartweets) reported
@plusnethelp I started a new broadband and phone service with you last year but am yet to receive my Plusnet Reward Card. Can someone please look in to this for me? Thank you
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Simon Gach
(@simongach) reported
I am new customer transferring from PLUSNET. You have somehow messed up my transfer cease line and export number request. Unable to get through to any support, If I get nothing soon I will cancel my order, I am fed up with you already. Plusnet help are still answering calls
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Nouran
(@nouranzarroug) reported
@MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet
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Charles Whittington
(@chaswhi) reported
I called BT and they admit that they have transferred my line without my permission. They cancel the transfer and will confirm by post, but they won't contact @Plusnet (even though they are the same company)
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Ashleigh Hill
(@Ashleig35284200) reported
@Plusnet my broadband is down, I tried phoning for a total of 4 hours yesterday and no answer. Can someone respond