Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Martins
(@TimMart23440433) reported
@RachaelParkman @Plusnet There routers are as cheap as chips, I was with Plusnet for 10 years and to be fair their customer service was good in my experience, but first thing I did was change to a Netgear router, now with EE much better speed and they don’t restrict the speed in peak times like Plusnet
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Simona McKenzie #BbB
(@signoramac) reported
@Plusnet Today in day 4 of no coverage for mobile network in our area with poor updates and no idea when the fault will be dealt with. Please contact @EE as you use their network to ensure you are informed of the issue and can contact your customers. Thank you
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Rachael Parkman
(@RachaelParkman) reported
Rows we’ve had in the last year: maybe 1. Rows we’ve had over solution to lack of internet: 3. Money spent on solutions: £25 unlimited data. £70 on two new routers. £8 ish train to turn office. So call it £100 so far. Are you reimbursing me @Plusnet @plusnethelp ?
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jim
(@jim07165581) reported
@KathrynYeates @Plusnet There's been absolutely lots of reports of faults all day but these useless muppets never do anything, I would switch asap if I was you these are absolutely terrible to deal with, just take a look at trust pilot reviews, scandalous this company
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Simon Pickett
(@PickettSimon836) reported
@plusnethelp - I signed up to the Plusnet Unlimited Fibre Extra in March with a £75 reward card. I hadn't received this yet - can you help?
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Nick Smith
(@nicksmith) reported
@Niki44 @skytv @Ofcom Plusnet, basically BT with a lower price. Unless its coming straight to the premises you’re always basically going to have the same issues because they’re all using open reach.
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God_of_Dad
(@GodofDad1) reported
@DaveEl_ @Plusnet Ouch that is some bad numbers on your Internet. Can understand your delay. Does the contract with plusnet have a low minimum download and upload?
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TwinkleToesHS
(@TwinkleToesHS) reported
@plusnethelp or when plusnet and myself jointly terminated to join bt within the 14 days of service start and was still billed?
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PD
(@PD72645889) reported
@plusnethelp I've spoken to your Support on two different occasions now, and you have sent out an engineer twice. Nothing has improved. It is not my end. It is your end. When I was on BT before Plusnet, uptime was pretty close to 100%. Now it's dreadful, all because of you.
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jim
(@jim07165581) reported
@Moji_Melo @plusnethelp @Plusnet Worst provider Ever,