Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Davies
(@stevie_davies) reported
@Plusnet is your mobile service down in the IP27 area?
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J.D
(@Angelicscripts1) reported
Plusnet answer your messages im waiting for reply since Saturday and your customer service is appalling still waiting for an advisers to answer me Still ( 20mins ) & on going !
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Brian Attwood
(@baeight) reported
@SRWoody23 @Plusnet Perhaps divert some of the promo money towards fripperies like ‘service’
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Ray Robertson
(@rayrob78) reported
Hi @Plusnet, my 2-year contract with BT (FTTP) is coming to an end so I'm looking at my options. I see you offer service at my address so I just need to ask, do your broadband connections support IPv6?
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Patricia Round 🥀 ♿️ 🇪🇺 🌈
(@mistymeana) reported
@poorscousertom @OpenreachHelp @Plusnet Oh dear. I’m afraid you can thank OFCOM for the Openreach response. They are prohibited from dealing with any problems directly with you as, technically, you are not their customer. It’s the responsibility of your service provider to sort it out for you. Frustrating I know.
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Simon Hayes
(@sihayes5) reported
@Plusnet Hiya to you too. I’m fine. Yes, it’s 0.8 BUT it’s really variable. One minute it can by less than 1, the next moment it’s (say) 7 then it can go down altogether. My neighbours and I have been promised fibre before Christmas, but no sign of it yet.
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Mark David Waites
(@markdavidwaites) reported
@Plusnet is there an easier way of getting in touch with you that isn’t here or a phone call? I’ve been waiting for a resolution on here for a couple of days now. Thanks in advance
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Kirsty 🌻
(@kirstii03) reported
from
Burford, England
@Plusnet Has anyone else’s WiFi been absolutely awful the last few days? On/off constantly!!!
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Never ever use this company they don’t care about their customers they trick you into 18 month contract
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Terrible customer service horrible company would never ever use them again