Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 11/28/2025 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Seven_Stones Hi Ian, I'm sorry to hear your service is down. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield

  • jonah1nine jonah (@jonah1nine) reported

    @Plusnet When will my new SIM card arrive? You’ve already ported my number over and now I’m left with no way of calling your service team. I have DM’ed this account and got an automated reply. To say I’m disappointed is putting it kindly.

  • SimonRoyal Simon Royal (@SimonRoyal) reported

    Two nights of internet outage with @plusnet. 10pm both nights, at least 2 hours with no connection. #frustrating. #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @TonyChurnside Hi Tony, I'm sorry to hear you're having issues getting online. While you've noted seeing this issue through various browsers, is this happening on different devices as well? -Tony Plusnet Sheffield

  • DangleWodge DangleWodge (@DangleWodge) reported

    @Meget_ @Hoderz87 @Grojan3 I went to plusnet they fixed my ****. I'm in a **** area but I still manage 30mbps download and 6mbos upload which is enough to stream well

  • Plusnet Plusnet (@Plusnet) reported

    @real_michal Thank you Michal. I'm sorry for any inconvenience that the drop in connection caused. Testing your line isn't picking up any problems from here so hopefully this was just a blip. Please let us know if there are any further issues. Regards, Emily Plusnet Leeds 🌞

  • Abbievdub Abbie #attenborough4PM (@Abbievdub) reported

    @TalkTalk Nonstop issues with my internet since June and today either no connection or less than 2mbps speed. All you say is it’s the exchange but I never had ANY issues with plusnet here for over two years! This is costing me the earth in mobile data packages

  • stafford3dcakes 3dcakes (@stafford3dcakes) reported

    @Plusnet hi can you advise is the broadband service is down at wv8 1ha codsall area

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Done this. Still having issues

  • Hoderz87 Hoderz87 (@Hoderz87) reported

    @Meget_ @Grojan3 I hear PlusNet aren’t bad for speed and price. We’re with Virgin but that’s expensive.