Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 12/06/2025 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I NEED MY LITTLE BROTHER TO BE ONLINE TO DEAL WITH THIS. **** PLUSNET.

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet third day no mobile service. Got through yesterday on to *** but no response. I am disabled and need mobile service for my safety among other things. PLEASE HELP!

  • DLubovci Dren Lubovci (@DLubovci) reported

    @Plusnet not a great start to be honest. Customer service great but the connection is awful. As a a first time customer, i am glad i am in my cooling period still..

  • JimSpim Jim Martin (@JimSpim) reported

    @Plusnet Please - stick your Black Friday crap up your arse.

  • Jimbo4indy2 Scottish not british (@Jimbo4indy2) reported

    @Plusnet You keep forgetting to add. The worst customer service on the planet in your ads 👍

  • JentheHomeBird Jen • she/they 🏳️‍🌈🏳️‍⚧️ {BLM} (@JentheHomeBird) reported

    @Plusnet I have sent dms but no one got back to me last night, this is now the third day without signal-please help!

  • mrpennypincher mrpennypincher (@mrpennypincher) reported

    @Plusnet I need to order a replacement sim can you help, thanks

  • LordScreamin The Reverend screamin lord clutch 🇬🇧🇳🇱🇧🇪🇯🇲 (@LordScreamin) reported

    @madeingh1 @Plusnet I do hope they give rebates when they don't provide the service we are paying for

  • itspipbtw pip is crying over NaNoWriMo (@itspipbtw) reported

    I’m so mad that @plusnet is taking a week (at least) to get an engineer out. I’m ya not only causing damage to my brothers who rely on the internet for EVERYTHING, it’s ruining my weekend because it’s how we socialise together.

  • Corporation_uk The Corporation (@Corporation_uk) reported

    @Plusnet my contract has just come to an end and I'm unable to renew or upgrade as there is an order error tied to my account + ur support team don't seem to care