Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 03/07/2026 06:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet Has anyone looked into this any further. I have now been without a fully working phone for 20 days it is appalling customer service.

  • RakeshP07757832 Rakesh Patel (@RakeshP07757832) reported

    @Plusnet It won't connect to your phone number 08004320200. I need to speak to you!!!#help!!

  • LFCRD Craig (@LFCRD) reported

    @Plusnet hi, I subscribed to BT Sport through Plusnet on 31st April. After following all of the steps correctly the BT app still says "error id003 unable to find active BT subscription". Won't let me login.

  • AGameOfJoes Joe Robinson (@AGameOfJoes) reported

    @Plusnet is your service down? Haven't had internet all morning.

  • mikegunnill Mike Gunnill (@mikegunnill) reported

    @Plusnet Two questions please? A) When does my contract run until for broadband. Not sure I am still in contract! B) appear to have been charged x2 this month for broadband. Grateful for help please

  • Kamikamanning blessgirlmika🔥🇯🇲🇯🇲🇬🇧🇬🇧🇯🇲🇯🇲🇯🇲🇯🇲 (@Kamikamanning) reported

    @Plusnet and want broadband BEFORE moving in. Help!! 2/2

  • mike_mcleod Mike Mcleod (@mike_mcleod) reported

    @Plusnet Customer service lines down ?

  • hetheringtoncd Claire Hetherington (@hetheringtoncd) reported

    @Plusnet Been on hold 20 minutes now for 3rd time this week trying to get through to pay a final bill you won’t let me pay through website and have passed to collections inside of 2 weeks? WTF? Can you help please?

  • Plusnet Plusnet (@Plusnet) reported

    @BaronFnightly Hi Andrew, we're not aware of any issues in your area but sorry about the connection problems and please feel free to send us a DM with your username if that's till an issue. - Adam - Plusnet Sheffield

  • Barrybs1 Barryb (@Barrybs1) reported

    @Plusnet They're not answering their DM's either. Rude. Day 12 with no number, data, texts, calls.