Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew David
(@m4tt_sen) reported
@Plusnet so I ring 3 times before 8pm this evening and THREE TIMES YOU CUT ME OFF...clearly you cannot be bothered to speak to me when I have a problem. Disgusting customer service
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Andy Heron 🏴 FISBL 🙋♂️💙
(@WrexhamSBP) reported
@mmetcalfe @Taylor007J @NeilLimbrick I am on fibre with Plusnet and speeds are good. It happens on all devices be it a brand new i5 laptop or desktop or smartphone. Only us at home now so network isn't mega congested.
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Plusnet
(@Plusnet) reported
@123spinner Hi Paul, thanks for getting in touch and I'm sorry to hear you're thinking of leaving. Do you mean without penalty? If so you'd be able to cancel on or after the 10th December. - Curtis, Plusnet Sheffield
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Jen • she/they 🏳️🌈🏳️⚧️ {BLM}
(@JentheHomeBird) reported
@Plusnet I have sent dms but no one got back to me last night, this is now the third day without signal-please help!
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pip is crying over NaNoWriMo
(@itspipbtw) reported
I NEED MY LITTLE BROTHER TO BE ONLINE TO DEAL WITH THIS. **** PLUSNET.
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Darth Rider
(@DarthRider4) reported
@Plusnet As this failure to ring engaged is very frustrating, I have just ported away from you to another network that does what every phone has done for decades, i.e. tell you if the phone is engaged and not make you think you have dialled an incorrect number.
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Anne Reed
(@annbabybird) reported
@Plusnet I have sent two letters to customer service. No reply to either. So rude. Ombudsman here I come.
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Luke Brightling
(@squeakydude) reported
@Plusnet Hi, I have been a customer for a while on 30 day contracts and have now seen offers with far more data. Your current offer has 30gb for £10 a month and I’m only receiving 12gb. Am I able to get the better deal or do I have to look elsewhere? Can I cancel and re signup?
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sarah
(@The2ndSarah) reported
@Plusnet how can I recycle my old router. New one sent out as I’ve been having connectivity issues.
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Andy Heron 🏴 FISBL 🙋♂️💙
(@WrexhamSBP) reported
@mmetcalfe Firmware is out of date. Plusnet don't allow auto update but push out an update on request - which I have done. All device drivers up to date. ISP are aware of issues.