Plusnet Outage in Stoke-on-Trent, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

 Problems detected at Plusnet

Plusnet in Stoke-on-Trent, England problems in the last 24 hours

Plusnet Outage Chart in Stoke-on-Trent, England

April 24: Problems at Plusnet

Plusnet is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

  • Phone (46.84%)
  • Internet (40.53%)
  • Wi-fi (4.98%)
  • E-mail (3.65%)
  • Total Blackout (1.99%)
  • TV (1.99%)

Plusnet Outage Map Near Stoke-on-Trent, England

The most recent outage reports and issues originated from Crewe, Congleton and Stoke-on-Trent.

Plusnet in Stoke-on-Trent, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:
  • writeything JamieR (@writeything) reported

    @mcallister_will @Plusnet My whole issue stems from them trying to charge me 34% extra for being loyal - end of contract and they’ve stiffed me without notice - complained and they offered discount which is equivalent to what I WAS paying. Voda offered better service, faster speed for cheaper. Done deal

  • mcallister_will Will McAllister (@mcallister_will) reported

    @writeything @Plusnet I was given advice by them that even BT was suprised they'd given me,consistency & clarity seem to be lacking. Never realised how stressful trying to change broadand provider could be.Oh for the old days

  • writeything JamieR (@writeything) reported

    @mcallister_will @Plusnet I think that was my issue ... they make a big song & dance about their customer service, but I found it extremely lacking today ... big disappointment tbh. Will never use them again

  • knfruitbat Kevin Norwood (@knfruitbat) reported

    @BBCWatchdog @Mattallwright @stephbreakfast @FoxNikkiFox Plusnet having problems with payments after they swapped their banking provider. Then charging late fees for their errors.

  • writeything JamieR (@writeything) reported

    @mcallister_will @Plusnet Not sure I’d recommend any 😂 I’ve gone with Vodafone this time ... est speed of 63mbps, guaranteed speed of 55mbps, £4month cheaper than Plusnet, cust service that has (so far) put plusnet to shame and tech that will follow & target single device for best speed :)

  • HunterClockz My Ye is different to your Ye (@HunterClockz) reported

    @plusnet @plusnethelp I've barely been a customer for 2 weeks and this company is already proving to be inadequate, will have to drop them and look elsewhere. Poor customer service and poor live chat facilities

  • Alangray110 Alangray1 (@Alangray110) reported

    Plusnet: Worst provider I've ever experienced in my life. plusnet

  • gr021857 Daryl Howard (@gr021857) reported

    @Plusnet @plusnethelp been waiting over a week for a manager call back to get a deadlock letter. Now been told I have to wait a further 48 hours because the initial 2 requests haven't been picked up and it has been escalated "again". Worst customer service I've ever experienced.

  • writeything JamieR (@writeything) reported

    Hugely disappointed with the @Plusnet service and attitude. They pride themselves on their customer service, but it ain’t all that. See ya

  • ndabrams Nathan Abrams 🇪🇺 (@ndabrams) reported

    @Plusnet I want to upgrade to fibre but your website isn't working and your customer assistant has directed me to an 0800 number. Please advise.