Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 03/10/2026 22:30

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported

    @Plusnet Sorry, that should read 'There was/is a problem that couldn't/can't be identified your end'.

  • onlytonyc Tony C (@onlytonyc) reported

    Plusnet is absolute dog ****. People moan about Virgin, we have Virgin at home, never a problem. We have Plusnet at work and I reckon honestly it's down more than it's up.

  • andy17467869 andy (@andy17467869) reported

    @Plusnet I just want internet in my bedroom im disabled and spend a lot of time upstairs but all this is driving me crazy the router hub 1 is powerful enough to send a signal upstairs..so deffo need another router tech guy said

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet Done this. Still having issues

  • LondonBoyPuffy Wolf Of Brixton (@LondonBoyPuffy) reported

    @Plusnet offering compensation on YOUR BEHALF @OpenreachHelp you guys service and stuff is actually disgraceful

  • WhoIsWilf Wilf Voss (@WhoIsWilf) reported

    @Plusnet Ah, Curtis, that explains it then? Doesn't explain the terrible quality connection (hence me wanting fibre) I can see me leaving Plusnet in 3...2...1 #wotnofibre

  • Abbievdub Abbie #attenborough4PM (@Abbievdub) reported

    @TalkTalk Nonstop issues with my internet since June and today either no connection or less than 2mbps speed. All you say is it’s the exchange but I never had ANY issues with plusnet here for over two years! This is costing me the earth in mobile data packages

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Nope couldn't do it so still at square one ..I've spoke to a guy today he said the new routers should be out soon so I'm going to hang fire ..and he promised il be priority for a new hub which should fix the problem he said

  • NatashaJYoung_x Natasha Young (@NatashaJYoung_x) reported

    @Plusnet hey our internet has just gone off as have a lot of other peoples living in the areas (others are with different providers) are they any problems in M27 area

  • Plusnet Plusnet (@Plusnet) reported

    @TonyChurnside Hi Tony, I'm sorry to hear you're having issues getting online. While you've noted seeing this issue through various browsers, is this happening on different devices as well? -Tony Plusnet Sheffield