Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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AlecWood
(@AlecWood) reported
Moving a perfectly working phone + broadband service from Plusnet to BT has resulted in a working phone after a week of no service, but no broadband. There's no new building, new cabling or new anything else, just a change in who she pays the bill to. Ridiculous
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Myles Carey
(@MylesDrakeCarey) reported
I ******* pray Plusnet go under. Absolute dog ****
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Peanut
(@LxPeanut) reported
@Plusnet only switched today and starting to regret it already. Everything supposed to be switched on but no phone signal and no router has arrived. And your customer service line is not answering the phone.
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Luke
(@gwill927) reported
@plusnethelp @Plusnet literally the worst customer service in the world,left two key workers in the lurch for 2 weeks now to be told you can’t fit internet absolute joke of a company
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David Bolton
(@DavidBolton6) reported
Total lack of service from @plusnethelp @Plusnet . 45 minutes waiting to be told that you haven't ordered a router. That'll take another 5 working days. I might get a call back tomorrow?
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Samantha Bowman
(@Sam_Bowman) reported
@Plusnet the fact that your staff repeatedly tell me they will call me back and don't, the fact they don't know their arse from their elbow. You do not offer any level of customer service. I will quite happily sit outside your office if I have to #poor #badcustomerservice
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Charlotte Walker
(@charlottewlala) reported
@plusnethelp I know this isn’t a plusnet problem but as you provide the broadband service for @jlandpartners & their customer service is appalling, could you help with our set up? I’ve been a plusnet customer before and you’re always brilliant. We’ve been really let down by JL.
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Rosie Johns
(@rosiekaj) reported
@plusnethelp @Plusnet despite having moved house 3 weeks ago my wifi still thinks I'm in the old place!? All devices showing my location as my old house. Help?
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Kevin Vedmore
(@spacepods) reported
from
Newtown and Llanllwchaiarn, Wales
Shame that @SkyUK @SkyHelpTeam don't do enough for customer retention. Goodbye, hello @Plusnet
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Sue Kemp
(@iamdorisday) reported
@plusnethelp Desperately need help! Working from home and my broadband keeps cutting out - it's been on and off all day. NO ONE is answering your phone. Please help! I'm in KT6 if that helps shed light?? @Plusnet