Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 03/19/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AngelaScrivin Angela Scrivin (@AngelaScrivin) reported

    @MelScrivin @BT @Plusnet Pretty rubbish service BT and Plus net!

  • filipino_chino Filipino Chino (@filipino_chino) reported

    @TheGodfatherUk @TalkTalk @Plusnet the UFO service is run only by one isp... 1000Mbps up and down

  • Keli_Marie Keli Wade (@Keli_Marie) reported

    @Plusnet I’ve had all the emails confirming my cancellation and was specifically told I didn’t need to do anything to cancel. What an absolute joke that you are continuing to take money and now I have to do all of the things to cancel that you said I wouldn’t.

  • huskadoodledoo tigerman mags (@huskadoodledoo) reported

    @Plusnet Wouldn’t be leaving if everything was fine would we. We’re gonna be paying more on a new broadband contract. It would be@much easier to not have to change so obviously we have reason to want to cancel

  • FlowerP79667758 Flower Pot (@FlowerP79667758) reported

    @Plusnet I have tried that. So far have been asked to unplug wiring and take the front off of a socket. Asked for my mobile, laughed at and basically given the run around. I have no trust or faith in your service.

  • Tom_Brown_96 Tom 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🦁 (@Tom_Brown_96) reported

    @Plusnet @plusnethelp my router has been unable to find broadband for a while now but your phone line is closed and your online troubleshooting questionnaire requires me to test a landline that I do not have - any help?

  • SwadhinataTrust swadhinata trust (@SwadhinataTrust) reported

    @Plusnet Spoke to one of your customer service operatives and sorted the broadband connection within minutes this morning, much better experience this time @Plusnet

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet @Plusnet @plusnethelp Seems I have to go public to get any help. Your service is so bad - both customer and wifi service - that an email is going off to ombudsman tonight.

  • BlackSheep0911 Richard Snow (@BlackSheep0911) reported

    @Plusnet In the last 2 days my Internet speed has gone from bad to painful. Netflix is buffering every 2 minute. Over £30 a month for it to take me 2 hours to watch a half hour program.

  • JammyFraser Jammy Fraser (@JammyFraser) reported

    @Plusnet engineer call out, I am no closer to having a working phone in my new home! Everyone I have spoken to at Plusnet has been very pleasant and willing to help but completely ineffectual in resolving the issue or indeed even able to understand why I am now so frustrated that I have