Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 11/21/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dyson_jonathan jonathan dyson (@dyson_jonathan) reported

    Why has my inter et gone down @Plusnet

  • MarkJon80194532 Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet I am trying to set up a new email mailbox but when I click to manage my email, it takes me the billing and payments page. It does this if I try to go through the help pages too. Is there a problem with accessing this page? Thanks

  • frankie160780 frankie murray (@frankie160780) reported

    @Plusnet hi I would like to cancel my broadbill how can I do that thanks. Moving to a flatshare so don’t need you guys have been great though

  • MarkJon80194532 Mark Jones 🇺🇦 (@MarkJon80194532) reported

    @Plusnet Hi Jodie This is still not working. It still goes to the billing and payment page Thanks

  • D1Charlotte Charlotte (@D1Charlotte) reported

    @Plusnet so over 8 months ago you promised me an £18 refund, i am still waiting then you try to blackmail me into saying you will put that on hold until my problems with broadband are resolved They are still unresolved as are my landline issues! pleased my contract is up soon

  • JuanCar20330608 Martin Adan (@JuanCar20330608) reported

    @Plusnet dear colleagues of @Plusnet, I have a big trouble: my wyfe is passing a key exam for admission to the Royal College of Pathologist online on Monday 21st and our internet service risks of being block because your payment system is NOT WORKING!

  • StuMSmith Stuart (@StuMSmith) reported

    @Plusnet Southampton area your internet seems to be down. Any etas on restoration

  • steviepattisond Told You So (@steviepattisond) reported

    @Plusnet I signed up for a further 18 months, you offered to send me a new homehub and then bill me for sending it? No mention of this when we ran through charges. Am not a happy customer.

  • Toonarmy19771 Andy McLaren (@Toonarmy19771) reported

    @LeeLister8191 @Plusnet After 18 months with plusnet I'm going back to talktalk believe me their customer service is really bad.

  • CuddlerDuck Blaximus Longwood (@CuddlerDuck) reported

    @SeagullDC @Plusnet Plusnet will be losing my business for the way they have treated you. Kicking a man while he's down.