Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@KireeP24 Hi there, I'm really sorry about the disconnection yesterday. I've just been running some line tests and we're not seeing signs of any issues and the router has been back on since, please do get back to us though if threre's any more problems. - Adam - Plusnet Sheffield
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SpongebobKnackerpants
(@SpongebobKnackp) reported
@ItsJustaRide I have BT and found them really good. I used to have Plusnet and had the same issue so I switched. Much more superior service and connection speeds
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David Jackson🇺🇦🇺🇦
(@dijay1) reported
@Plusnet I’ve just worked out that £22.50 plus 5.4% is £23.71 not £ 24.59. I had very slow unworkable Broadband over a few days recently and was sent the old style router to try and correct the problem. No compensation. I have to now consider one of your competitors.
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John
(@Mr___Boy) reported
@Plusnet I mean I can but I can confirm openreach replaced the master socket a couple of years back - and nothing has changed since you investigated an issue on the line several months back. Since then service has been great until the last few days. Can you see that in your logs?
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Quentin Quarantino 🟢🟡
(@KAK_Tweets) reported
Plusnet is absolutely garbage. I don’t know why we bother paying for it. Never had anything like as many problems with any other broadband providers. It’s every other day I’m having to constantly try resetting and resetting it because the internet is cutting out for ages
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Phil
(@phild1969) reported
@Plusnet how do plusnet current customer, my pensioner parents get a new router? Their router is 8 years old and keeps resetting and dropping connections.
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Plusnet
(@Plusnet) reported
@smh85 I'm really sorry that's still an issue, would it be OK to log into the router from here again so I can check and maybe change a few settings for you? I just needed to ask for permission as it will cause the WiFi signal to drop out for about two minutes. - Adam - Plusnet Sheffield
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Kellyannnoble
(@starmagicsoul) reported
@Plusnet I got through and finally sorted the issue sorted took a few attempts!!
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Richard Wilkinson
(@wilkinson_rich) reported
@Plusnet We have internet, hence why we can live with it. But no phone line. We had multiple visits from @OpenreachHelp who would say the problem is with Plusnet. I'd phone you guys and you'd send an openreach engineer and so on. I lost the will to keep complaining. Can you help?
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Dame Yvonne🐈🇬🇧🩸
(@ItsJustaRide) reported
@SpongebobKnackp Thank you! 🙏 My sis has Plusnet (think they're owned by BT?) and has slow BB speed.