Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 12/22/2025 15:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • hans_stolte hans stolte (@hans_stolte) reported

    @Plusnet hi there I pay for 70m download, speed test says I am getting 16,slower than my mobile network I have data.

  • Ethanwilde10 Ethan wilde (@Ethanwilde10) reported

    @Plusnet @rhysweeks163743 He just told me to tell you all he would reply but his internet's down Ethan x

  • pjvenda peter (@pjvenda) reported

    @RegGBlinker Sometimes creds are easy to guess across accounts (which is not a big issue). Sometimes you might be able to life them off the ISP router. Sometimes people on forums will be able to help. I could help with this for BT/Plusnet, not for sky I'm afraid.

  • stream_giant Mike (@stream_giant) reported

    @EAHelp Even if none of my connection has changed. Wired connection. No one else in the house using internet. Worrying thing is I’m not just the only one experiencing these problems. What do you think @Plusnet ? Made any secret changes to your internet provision in the last week?

  • leemozmiles leemozmiles (@leemozmiles) reported

    @Plusnet can’t get though to customer service to close my account - frustrated 😩😩

  • Bolt_451 FreYule (@Bolt_451) reported

    Still no WiFi. After promising lots of solutions would work. Plusnet admit they don't know what is happening and are sending out an engineer but not until next Tuesday For **** sake

  • K3v8az K3v8az (@K3v8az) reported

    @andyricflair I had plusnet for a while, just worked, i had zero issues with them. 👍

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    @NicholasVitti2 @Plusnet Looks like we have some kind of external issue. Happened a couple of months back too 🙃

  • rhysweeks163743 Rhys Weeks (@rhysweeks163743) reported

    @Plusnet Thanks for the reply Emily. Issue has finally been resolved after 6 weeks with £50 credited to my account as compensation. Thanks