Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jac2017
(@Jacdee2017) reported
@Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!
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Jac2017
(@Jacdee2017) reported
@Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.
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Louis Colpitts
(@louiscolpitts) reported
from
Fareham, England
No internet again @Plusnet! When will this be sorted, it’s starting to interrupt my job!
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Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet say they are here to help, no they are not! Took over our broadband on 2/11/2022. After numerous calls it went live on 07/11/2022 for several hours. Has stopped working but Plusnet keep fobbing us off!!
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Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet And that I have to sit on hold for hours to sort this crap or know what's going on. There should be an immediate email if they're even an hour late saying what's happening and apologising. Not silence until their pissed off customers ring them up because they can't work.
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Lisa Jonas
(@CrippleGirl) reported
.@Plusnet how do I get help from a human if the problem I have is that I can't make calls? I can't call 500 as I can't make calls and the chat bot on the website keeps sending to the help page which tells me to call 500. How do I get my problem resolved?
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Ian Marsh
(@IanMarsh70) reported
@Jacdee2017 @Plusnet Had the same issue with this provider, @Plusnet they say one thing then do nothing. You have to badger them until they sort it out
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GigglyMunchkin
(@GigglyMunchkin) reported
Anyone else having problems with PlusNet?
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John Gibbons
(@funkaygibbo) reported
@Plusnet Why can't I access the @Screwfix website ? Screwfix told me it's a known issue. I've tried a few times now over the past couple weeks. Chrome reports "DNS_PROBE_FINISHED_NXDOMAIN"
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b
(@taveliahf) reported
@Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!