Plusnet Outage Report in Stoke-on-Trent, England

The latest reports from users having issues in Stoke-on-Trent come from postal codes ST3.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

City	Problem Type	Report Time
Stoke-on-Trent	Total Blackout	18 days ago
Stoke-on-Trent	Internet	2 months ago
Stoke-on-Trent	E-mail	5 months ago
Stoke-on-Trent	Wi-fi	6 months ago
Congleton	Wi-fi	8 months ago
Crewe	Internet	8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

• 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 47 seconds ago from Mow Cop, England

  @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

• 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 22 minutes ago from Mow Cop, England

  Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

• 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 40 minutes ago from Mow Cop, England

  And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

• 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported 43 minutes ago from Mow Cop, England

  Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• lisa (@lisa19252045) reported 3 minutes ago

  @officialwrighty @Plusnet Aw thanks I phoned them and they managed to fix it over the phone

• Ian Joyce (@joycie01) reported 4 minutes ago

  @DONNYDIVArl @Plusnet Correct, " it my problem, not my job" brigade.

• Amy (@Amy30069969) reported 5 minutes ago

  @Plusnet Maybe fix your Internet from dropping out every five minutes, seriously trying to work from home whilst using plusnet is like trying to get blood out of a stone! Horrendous service!

• Alex James (@A1exB) reported 6 minutes ago

  Thinking the adverts about good customer service etc is not so true. Tweeted and emailed @plusnethelp @Plusnet but no reply.

• Switchlec (@switchlec) reported 7 minutes ago

  @edmondcurrent Plusnet, never plugged a phone in though, don't use landlines. Used VoIP for the last 20 years, most lines are with @aaisp. Loads of options there for forwarding etc. Got some SIP2SIM services too, so VoIP direct to the mobile. Separate numbers for business every time.

• Dodgybob (@Dodgybob3) reported 9 minutes ago

  @Plusnet Then why is no-one monitoring your help account, you're not answering questions, your broadband assistant doesn't work, your phones are always busy...hello....hello...!!!

• Ian Joyce (@joycie01) reported 11 minutes ago

  @DONNYDIVArl @Plusnet Their service that good eh? Always thought they were bang on ( I don't have WiFi.... Long story)

• Rach (@aitch_R_aitch) reported 26 minutes ago

  @58ALL @Plusnet Lauren, I've spoken to 4 CS reps on the phone, been kept on hold for 45 minutes, still got no service and pretty bored with the whole thing - I'm not sure that sending you a DM is gonna improve the situation! "Installed" on the 29th and still sat looking at flashing red light 😤

• Rach (@aitch_R_aitch) reported 26 minutes ago

  2nd jan and still no service @Plusnet after "install" on 29th December!! I wonder how long this great service will continue. Think I'll contact @bt_uk &jump ship and get out of this "contract", surely @Plusnet are in breach! #BadService

• Joseph Strummered (@JStrummered) reported 28 minutes ago

  @JamesHarrisNow @MrKenShabby I only use them with an existing businsess account I inherited. I would never, ever, choose them. I use plusnet at home.