Plusnet Outage Report in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (65%)
-
Wi-fi (16%)
-
E-mail (10%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
-
Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Mr B
(@IamTravelButler) reported
@Plusnet Telephone and dialling tone not working for my Mum, who has an auto alarm service that’s not operational without an active line. Customer service is closed! Is there an out of hours contact service for housebound customers?
-
Dr Neil A Mallett
(@gazpacholulu) reported
Still not working @Plusnet and she's paying a fortune for a 1mb service
-
Isaac
(@isaac_paley) reported
@virginmedia I'm in the process of switching to you from Plusnet. Will the entire switch be handled by yourself and the service cancelled with my previous provider? I know other providers do this when "taking over" the BT line but wanted to make sure you do too. Thanks.
-
Southern Don
(@HaydnGlass) reported
@Saintstepgar I never had a problem when I had sky broadband. Switched to plusnet and it happens a lot
-
No Sheds 💙
(@NoSheds) reported
@PaulbernalUK @Plusnet @BTGroup May I ask what the actual problem is/was? If you've mentioned it specifically already I'm sorry I've missed it.
-
David Bell
(@davidmbell) reported
Slightly disappointed that @Plusnet signal isn’t as good as @EE - swapping between sims two bars on EE zero on PlusNet, is this due to you not accessing full range of frequency? Sent you a DM to cancel within 14 day cooling off period.
-
Rudi Wheaton
(@iddesleigh) reported
@Debs2500 My Plusnet BB/'phone package went up - which they are allowed to do because of increases from people like Open Reach. Increase £3 per month. Still a good service, though.
-
Alice Martin
(@alicejmartin78) reported
@Plusnet service down De45, impossible to get hold of anyone, tried all troubleshooting advice. Can get hold of someone to upgrade though or buy other services. Which is nice.
-
Plusnet
(@Plusnet) reported
@DiscoAmir3000 Hey Amir, just checking in to see how you're getting on since your connection came back. Are you noticing any problems, or has everything returned to normal? -Tony Plusnet Sheffield
-
Zo 🇬🇧🏴
(@ZoFlo70) reported
@Plusnet for me to have to hang off the edge of the sofa to get a signal is crap sort it out 🤬🤬