Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Greg Ingham
(@GregIngham1) reported
@Plusnet We have had a call from the previous property owners. It appears that their provider cannot terminate and begin the home move plan whilst you are trying to establish our connection. What do you advise in regards of moving forward and working with the other supplier?
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happiness aikhuele
(@hapolee1) reported
@Plusnet Can you help resolve the block on my line? asking for PUK 07466949217
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Paul
(@Maccas17) reported
@Plusnet @Plusnet hi Sammy, thanks for the reply. I called when ur lines opened this morning and got sorted. A Plusnet change on Saturday had broken my account. It appears as a long-time customer my particular user account configuration was unfortunately not considered.
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Mark Boyce
(@MarkBoy60998176) reported
@Plusnet It's a problem with the router that you have supplied
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Rick Leeming - Beaker
(@BeakerRick) reported
@Ms_Samarax Plusnet are ok. They're owned by BT, but they are the discount brand. I was with them for years until Inhad a line fault that BT said they couldn't fix.
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Teresa
(@Whaley6367) reported
@Plusnet cracking job.. Customer of about 20yrs and you've deleted my email account... 4 hours on phone over several days and still no joy
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Peter Lambert
(@MrPeterLambert) reported
@cylondog @Plusnet I don't have any service problems, but I've been told it's cheaper to cancel and use another provider than to move home with @Plusnet - I guess they want to thin out their customer base a bit.
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Paul
(@Maccas17) reported
@Plusnet phone line works fine, WiFi & lan is also fine, it's the broadband login account being refused. Modem & router have been rebooted & showing no errors, aside from the Internet connection saying "Invalid account or password". Appears issued actually started Sat 12:46pm
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Martin Jones 🏴🏳️🌈
(@martincase74) reported
@Plusnet could someone please contact me, my router has been resetting itself constantly all weekend and my broadband speed is horrendously slow 🙈
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David Goulden
(@Goulden_David) reported
@Plusnet award winning customer service…NOT.. Moved house and plusnet have messed everything up, 5 days without email …time to move provider after 17 years!!! It is almost like they don’t want to keep customers?