Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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jaz j
(@jjand00) reported
@Plusnet Hi that’s absolutely fine if it will help resolve the issue
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Jess waugh
(@JessicaWaugh2) reported
@Plusnet Really disappointed that my broadband went off yesterday and it is now going to be next week before someone can come and look it and I’m left with no internet and even TV as I need internet and I’m still expected to pay for this service
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muckfe
(@WorkieTicket99) reported
@Plusnet did you know if you are an existing customer with these and you up your data allowance from 10 to 20gig you will pay £16.39 .. if you are a new customer it’s £9 . Outrageous.
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Si
(@MegaSp00n) reported
@Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service
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Drew Hunt
(@Andi_J_H) reported
@Plusnet doing all they can to provide a great service. As for the present provider simply unbelievable! Emailing, posting, delaying to the extent that it's near harassment. Get it straight! You get paid until Monday. Soon, the only TT we wil be involved with will is on the IoM
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muckfe
(@WorkieTicket99) reported
@Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .
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Plusnet
(@Plusnet) reported
@MegaSp00n I'm glad you got this sorted! The text service is largely automated, as long as there is a clear fault on the line, this would be raised automatically. - Curtis, Plusnet Sheffield
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Mark Donne
(@donne_mark) reported
@Plusnet Hi, please could you DM me. My elderly neighbour has lost his mobile, and only has incoming calls on a LL. He’s on his own & a bit distressed & I need someone to call him to help cancel his mobile…
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Sugar and Spice
(@SpiceSugarand) reported
@Plusnet hi my mobile signal strength has been very poor/non existent over the last few days. Do you know if there’s a reason for this? Thanks
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Ivy_16_12
(@Ivy16122) reported
@Plusnet the Wi-Fi is completely down what’s going, can you fix it?