Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Birkmyre
(@BirkmyreJo) reported
@Plusnet I have sent a DM, hope you can offer a resolution.
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Tracey Fish
(@OhLittleLadyT) reported
@Plusnet I called yesterday having NO internet connection for over a week now. Someone came to fix it today. Said the problem was at the main box. He went off to fix this. Didn’t come back and the problem still exists. So the problem hasn’t been fixed!!I’m fuming.Waste of time.
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Stefan
(@MrSirStefan) reported
@Plusnet Hi, I recently switched to Plusnet and I’m having issues with the WiFi completely stopping on some devices from time to time, there’s no problem with wired devices so it seems to be a WiFi only issue? Please help!
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Daniel Futter
(@FutterDaniel) reported
@Plusnet hi I want to cancel my contract. I can’t dial your cancellation number as I’m deaf. Can you cancel my contract please
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Jo Birkmyre
(@BirkmyreJo) reported
@Plusnet @SoggyMoggyComps I am a new customer who has been with you for 2 weeks and so far am very disappointed. I’m working from home and having to use a phone hotspot. We have asked for a manager to call us back twice in the last 36 hours and still nothing. Very poor! #badcustomerservice
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Plusnet
(@Plusnet) reported
@MrSirStefan I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Marlow-Maidenhead PA
(@MarlowDonkey) reported
Apologies if you’re getting inundated with truncated email messages from MMPA. There’s a problem in PlusNet’s mail system which is outside my control. I am trying to get this sorted.
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Country Craft Workshops
(@DownsTrader) reported
@Plusnet How do I cancel my line rental and broadband due to house move…None of your phone numbers are working/recognised… and cant find how to do it online
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Tom - Go back to the trains!
(@txmhalliwell1) reported
@GaryNHughes @ThreeUKSupport I have the same problem with @Plusnet
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ba 🇧🇷
(@isbambaa) reported
@Plusnet you are the worst internet I have ever used. You are awful, you are so bad. I can't say how much I have you as you're limited to words on tweets. Your internet is disgusting.