Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Thomas
(@garethyes) reported
If you're planning on switching #broadband provider don't go to @Plusnet ... day one and can't connect and customer service not open. What a joke.
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Jeremy Blackmore
(@JeremyB_Writer) reported
@plusnethelp Is there a reason why Plusnet are routinely ignoring my open service ticket? I’m not receiving any response nor being put back in touch with your colleague Paul Stainforth who was kindly trying to resolve this long-standing issue.Who can I escalate this complaint to?
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Goody Soup Dragon/Dr Heinz Kiosk
(@Jessie_XL) reported
@plusnethelp Having issues with Apple products disconnecting from wifi regularly when PCs and Android are not affected. Tried lots of things and now think it may be related to IPv6. The router is not picking up an IPv6 connection. What are the Plusnet settings for this please?
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Kate Ravenscroft
(@KateRav66) reported
from
Wilmslow, England
@plusnethelp hi, my service is due to start today and my old broadband has been disconnected but I haven’t had a text telling me my plusnet broadband is ready to set up yet. I have the router.
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daniel_eason
(@daniel_eason) reported
@markwilsonit @bt_uk I moved to plusnet this year as I'd had enough of this and increasing costs....I had some issues with redeeming the voucher with Plusnet at the start but been fine service wise.
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keith carter
(@ikeith01) reported
@plusnethelp Why will Plusnet not help an elderly couple who have been with plusnet for years transfer their connection from one property to another? There is no phone signal at the new property and despite a number of calls they are told to wait 2 weeks and charged as well
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gary smith
(@garysmi78803598) reported
@plusnethelp hi I am a Plusnet customer but the signal around all of the house is not very especially in my main workroom, I have installed a Ethernet cable into my workroom now all I need is another router to have full WiFi can you please supply me with one and how do I get one
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Tania @ EKM
(@tania_schEKM) reported
@plusnethelp - I want to raise a complaint about the service I am getting from PlusNet - I am having issues with my broadband and they say they would be in touch within 72 hours but that was a week ago. I cannot find an email address to send my complaint
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Jas-n
(@Jas_nm) reported
.@plusnethelp @plusnet are breaching their contract early and are expecting me to pay for a data SIM as a resolution.
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Ange Wilkie
(@Kinglassielass) reported
So after tweeting you twice and DMing you & zero response, forced to call & discover NO you do not offer any deals for current mobile customers for BB. Thanks @Plusnet. And great customer service. Not.