Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Kosa
(@kosarob8) reported
@Plusnet Morning, how could I get a newer HUB for my internet connection? I have Plusnet Hub ONE (signal levels are shocking sometimes) but I cannot put this into modem mode only. I have my own wireless AP and would like to use that instead. Can we sort this, please?
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Mike Griffith
(@MikeGriffith9) reported
@Plusnet trying to upgrade my broadband but I get a message saying - cannot make any changes whilst there is a phone order in progress - not aware of any orders; help pls
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Pauline Delaney
(@Pauline79190767) reported
This via text: Hi, it's the PlusNet Diagnostics bot here. Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hours. Thank you for your patience whilst the problem is fixed.
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Austin Powers
(@AustinP39032121) reported
@Ofcom @Plusnet why are broadband and phone providers allowed to raise prices by £6+ a month after signing a new 18 month contract? It’s very unfair and terrible practice that need’s to be stopped
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🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@Plusnet OMG 14.4% rise U R even more 'less competitive'. I can get faster 'Full Fibre' cheaper / potentially fixed price + little rise at end. (vs fibre part way & more rises) Guess my mobile will be less competitive when I hear from you. (signal was bad today, got E on phone!!
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Jim Millen
(@jim_millen) reported
@EleanorDallaway 4G/5G router and a 30-day SIM only data contract prob your best bet. Best deals are with MVNOs, make sure the underlying network is one with a good signal at your location. Hope Plusnet get their act together & sort it for you!
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Tooting Tony
(@tony_tooting) reported
Broadband with @JohnLewisRetail via @Plusnet happy. JL cease providing broadband. Arrange to continue with @Plusnet series of problems. No broadband for 10 days. Not happy
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Ray
(@Ray60107381) reported
@Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!
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Bill Pearson
(@ttwep) reported
@Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!
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Tim Porter
(@timporteruk) reported
@DanWoodger Don’t get me started! They are the worst of the worst in a multitude of ways. I’ve been a Plusnet / Freeview customer ever since and would never go back to Virgin EVER! Best of luck getting out!