Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 09/16/2025 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

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City Problem Type Report Time
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • llan4 Dylan Roberts (@llan4) reported

    @Plusnet no internet for 9 hours now in LL54 area, is there a problem?

  • olops Chris (@olops) reported

    @Plusnet I see there are better mobile deals than the one I am on with you nowadays. Is it easy to switch up or do I have to cancel and buy the new one? Diolch.

  • Minidicdoc Kyle Dickson (@Minidicdoc) reported

    @Plusnet are you having Auth issues? Router is not accepting correct username and password

  • kingfrankiesina King Frankie Sinatra/ Karen Fisch (@kingfrankiesina) reported

    @plusnethelp third time this month no signal. I’ve used the checker and there’s work being done again for the next 11 hours . Why can’t I use my Plusnet landline for free then ?

  • blondiesa Blondiesa #DissolveTheUnion #UseTheMandate (@blondiesa) reported

    @Plusnet @plusnethelp Paying for fibre but nothing working in house tonight Is there another problem in Kinross ..Will you repay my phone's 4g data bill ?

  • sasarihurley Drew Hurley (@sasarihurley) reported

    @Plusnet Morning. Widespread outage in Talbot Green, Llantrisant, Pontyclun since midnight. Spoke with support on the phone who reports openreach issue. They can't reach my line to test it. Working from home and burning up my personal data. Any further info?

  • Matthewhewitt84 🦋𝐿𝒶𝓂𝒷 - 𝑀𝒶𝓉𝓉𝒽𝑒𝓌 𝐻𝑒𝓌𝒾𝓉𝓉🐝 (@Matthewhewitt84) reported

    @Plusnet Think the thunderstorm has broke @Plusnet I’ve been offline all night, hopefully you can fix it in morning…

  • SamAFCDavies Sam Davies (@SamAFCDavies) reported

    @virginmedia Cancel my contract then, all this is a waste of my time, your time and the characters on this tweet, @Plusnet hit me up need a new WiFi provider ASAP

  • FayStelling FS (@FayStelling) reported

    Why is @Plusnet internet so bad 😭

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    @plusnethelp @Plusnet Again with no service on my mobile ,,,, You guys are really promoting yourselves here #Not