Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 03/09/2026 22:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Morningstar Tony H (@The_Morningstar) reported

    @Plusnet do you actually know what is causing the Internet outage in the Furness area? No-one is explaining what the cause is.

  • paulfgerard paul gerard (@paulfgerard) reported

    @plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!

  • The_Morningstar Tony H (@The_Morningstar) reported

    Dear @Plusnet the internet has gone down again in Barrow-in-Furness. Any idea when we will get it back? Nobody is talking to us up here.

  • trashgxrl cait🕷 (@trashgxrl) reported

    @Plusnet no broadband since early hours of this morning, i am aware of outages in my area but wondering if i can get a timeline of when this issue will be fixed?

  • TypingOfTheRed α вєαυтιƒυℓ вυттєяƒℓу (ᴠᴇʀɪꜰɪᴇᴅ ʙʏ ᴛᴡɪᴛᴛᴇʀ) (@TypingOfTheRed) reported

    @Plusnet amazing, need to login to my Plusnet account, but can't remember which stupid arbitrary password rules they impose on you? just check the thread where you got really angry about it!

  • Craigasjj Craig (@Craigasjj) reported

    @Kjvincent1979 I was going to say plusnet but I've just read your comment, so I can't be much help.

  • TCTweeting ME (@TCTweeting) reported

    @Plusnet - how do I get my logging credentials to access the Internet? Your Hub1 doesn't give me the coverage I need and when I try to reset my password that doesn't work

  • Virtual_Vince Vince 🇬🇧 (@Virtual_Vince) reported

    @Plusnet It’s working again now, but I had no mobile service for pretty much the whole day yesterday. I spent ages changing settings on my phone because I didn’t realise it was a network issue.

  • Virtual_Vince Vince 🇬🇧 (@Virtual_Vince) reported

    @Plusnet Thanks for getting back to me. I checked Plusnet’s service status and it said everything was fine. EE service status said there was an issue and expected it to be resolved in 16 at the time of checking, but couldn’t register for updates as my number isn’t an EE number.

  • DoctorLunge Mark (@DoctorLunge) reported

    @Plusnet there's been an outage in Furness area since Tuesday, no broadband. How would I go about getting compensation for a service that I can't access?