Plusnet Outage Report in Stoke-on-Trent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
-
𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Susan Garwood
(@SusanGarwood1) reported
@Plusnet we've upgraded our broadband with Plusnet and there's issues installing the line. The 3rd review is now due 10th Jan but we still paying for the service. Can you assist?
-
Plusnet
(@Plusnet) reported
@mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield
-
NuttyNatsu
(@tamikonatsu) reported
@Plusnet once again dealing with disconnects. One day I'll actually receive the service I'm paying for.
-
Jimmy
(@Golazzo_1884) reported
@Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move
-
TP Sheridan
(@tps2203) reported
@Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.
-
Sandra O'Hagan
(@slohfaith) reported
@Plusnet Just had shocking customer service. Internet down 3 times in a month including now. Have to wait 3 days for engineer but thats my problem. Wow! Bad attitude, too. I work in customer service. Very disappointed.
-
Nick Owen
(@nickjowen) reported
@Plusnet Is there a customer service today,as the telephones aren't being covered?
-
Plusnet
(@Plusnet) reported
@StuartFletcher_ Morning Stuart, how are you doing this morning? I'm just reaching out as I haven't heard back from you yet. Do you still need my help with your Broadband problem? If you could DM your Plusnet username I would love to help. Would that be ok? -Mike.P Sheffield
-
GileadStaffs
(@GileadStaffs) reported
@Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡
-
GileadStaffs
(@GileadStaffs) reported
So @Plusnet let me down last night .. and again today .. can’t tell you how difficult it’s been over Xmas with a young man who uses an iPad to communicate and no broadband.. another promise things will be fixed tomorrow… let’s see ..