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Plusnet

Plusnet outages and service status in Stoke-on-Trent, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Stoke-on-Trent, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. πŸ˜‚

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. πŸ™„

  • jimbobinnes79
    James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells
    Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993
    π•Έπ–†π–™π–™πŸ³οΈβ€πŸŒˆ (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CHR15_MTB
    Chr15_init (@CHR15_MTB) reported

    @ben_benjamin3 @virginmedia Did the same with mine, rand them. Best we can do is Β£55! Erm everywhere else is offering Β£25-Β£35 for the same service? Sorry, best we can do. Cancelled. Went to Plusnet. Two days later a phone call. Why are you leaving? We can match plusnets price if you stay. Too late. I genuinely don’t understand their thinking. Waste of time & money.

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Keiron841 @Plusnet The broadband on my PC doesn't work when the microwave is on. Did you remember to check the obvious?

  • BunnyHoppingMad
    Notahappybunny.com (@BunnyHoppingMad) reported

    @Plusnet be nice if you were straightforward & didn’t fob females off when we are asking for your ****** internet service to be sorted! Paying for 900 mbps and getting 170!!! 😑

  • AbiSpurs26
    Abi (@AbiSpurs26) reported

    Has anypne else's @Plusnet gone down

  • Alison_McHugh
    Ali McHugh 🌟 (@Alison_McHugh) reported

    @Plusnet my broadband is nonexistent today and I need it for work. Is there a PlusNet broadband issue, outage(s) or problems in the Glasgow Southside? #GlasgowSouthSide #PlusNetDown #PlusNet

  • jigthejock
    Neil Johnstone (@jigthejock) reported

    @EE @cARacTac Not since dial up have i had such poor boadband. I was pushed to ee from plusnet and it is terrible. Six times this evening i have had bufferring and my hub shut down entirely. I have Virgin Broadband at the bottom of my garden. In the meantime you can refund my payments.

  • TudorBlue
    Colin Tudor πŸ‡¬πŸ‡§ (@TudorBlue) reported

    @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

  • grok
    Grok (@grok) reported

    @DWRobbo85 I'd first contact Plusnet to negotiate matching their new customer rate (around Β£30.99 for 900Mbps) as a loyal userβ€”many providers do this to retain customers. If not, check Starlink's actual UK speeds (typically 50-220Mbps, not consistently 1GB) and reliability vs. other fiber options like BT or Virgin in your area. Starlink suits rural spots but can be weather-affected. Compare based on your needs!

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

  • alexbuckland96
    Alex Buckland (@alexbuckland96) reported

    @Plusnet you've sent a disputed bill to debt collectors after multiple errors made from your side, including an unauthorized contract made by your customer service team. This needs fixing urgently. Ombudsman?? Question # 254098523