Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 02/17/2026 04:15

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewcastle under Lyme E-mail
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Rushmere3D James (@Rushmere3D) reported

    @Mobile_Dom @LightningFibre I'm with Plusnet, never had an issue that's not be resolved quickly. It varies across the UK though.

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @DowndetectorUK Worth noting that, according to the tweets, plusnet have been having issues since at least 1am and not a single overnight update from them, not just the last ten minutes. #PlusnetDown

  • ahullabaloo Linda Lou (@ahullabaloo) reported

    @Plusnet my internet is down, xbox says I'm connected but I'm not. My phone cant connect either?

  • Greengrumbler Beemused🕷🐝💙 (@Greengrumbler) reported

    @Skog200 So glad you are back, hate it when people disappear. Bt are the pits, swore never to go back to them after they claimed we had renewed contract when we changed, we hadn't, and charged us hundreds. Plusnet belongs to them so they are out too

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    The slow response to fix shows Plusnet has no night cover in case of emergencies. So guess everyone has to wait until 9am or something to get action? Other people up n down the UK have same problem, can't authenticate with BT to get net access.

  • Tasty_Reg Tasty Reg (@Tasty_Reg) reported

    @plusnet No internet down here in darkest Wales, and looks like more than a few have been having the same issue for hours. Where is your overnight support? #PoorCustomerService #Broadband

  • giorgio23k Giorgio_g (@giorgio23k) reported

    @CapitalSteez12 @Plusnet Same problem for me, I'm in East London. The light on the router is the right colour but no Internet

  • RainbowsEnd69 Debs Shipley (@RainbowsEnd69) reported

    @Plusnet Plusnet is NOT Fine in my area. Been down for hours. We work from home. Look on other page (eating my limited data) and it says down since 12.40. Plusnet don't seem to know this. Not happy time to move.

  • HarveyWaddi big rock with man (@HarveyWaddi) reported

    Criminal that @Plusnet charge money, hands down the worst isp ever. @Plusnet and famine are the same.

  • tyler_allicock Tyler Allicock (@tyler_allicock) reported

    @plusnet Waking up to no internet when you're working from home is never a good thing and yes, we've restarted our router and our modem...