Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Terry Day
(@terryajday) reported
@Plusnet absolutely gobsmacked how my Dad a new customer of yours has been treated. Been without Internet since the 14th of February, keep lying and not even calling him back. Absolutely amazes me the awful customer service. #poorcustomerservice #plusnet #newcustomerdontcare
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Harjit
(@harjybop) reported
@Plusnet worst service ever. Port still hasn’t happened which was due on Wednesday and now told operations closed until Monday. So might happen next week .. but we won’t call you back so you can spend 40 mins on hold if you wnat an update. Wow!
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RektRhys🏳
(@RektRhys) reported
UPDATE: Got no reply to my DM so anyone reading this, please don't assume @Plusnet solved the proble. Still got terrible Internet and paying full price.
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claudem1cel © 🌈 🇪🇺 I stand with 🇺🇦 Ukraine
(@claudemmx2) reported
@ROWilliams2 So i phone @Plusnet up can't understand person on other end so they put me through to someone else they where taking to fast so after 35mins they say they will cancel it on 4th April hours later Email from @Plusnet saying I have 12 months contract I'm Dislexic
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Diane Murphy
(@murphy_di) reported
Do you ever answer your phones? Switched 3 days ago. Unable to make/receive calls/texts. E mail Says direct debit cancelled. Not by me!! Dreadful service. @plusnet
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Plusnet
(@Plusnet) reported
@MarkAWigmore Hi Mark, I'm really sorry about the issue with that, as were not aware of any issues on our side would you be able to try that again while using a different device or browser? - Adam - Plusnet Sheffield
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PhilipC
(@Phi7iP) reported
@Plusnet Called customer support because we are about to move house and you don't serve the new place. Was told we still have to pay early termination fee?
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Ed
(@Ed21697935) reported
@Plusnet Can I advise anyone else wishing to sign up to Plusnet not to, and most certainly do not pay up front. I had to cancel after 4 days within the 14 day cooling off period. After 2 weeks, I've received no response or money. £73.98 is a weeks pension, Join at you peril.
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RektRhys🏳
(@RektRhys) reported
UPDATE: Got no reply to my DM so anyone reading this, please do t assume @Plusnet solved the proble. Still got terrible Internet and paying full price.
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Lecky Deson
(@DesonLecky) reported
@Plusnet How about less virtue signalling bollocks, and more people answering phones and messages. Dont blame covid, just dont be ****. Bring back the plusnet boss'es you sacked when BT bought you out. You've clearly gone to **** since.