Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST10.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet | |
| Crewe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@Chris55858897) reported
VIRGIN MEDIA has ZERO CUSTOMER SERVICE which is IMPOSSIBLE to communicate with via the telephone. SKY has heaps more customers but OFCOM receives heaps more complaints from Virgin Media customers which does indicate something. PLUSNET MEDIA ANSWERS CALLS WITIN 60 SECONDS.
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Jessica Green
(@jessrobyn25) reported
@Plusnet I have been having a lot of problems with my internet cutting out this afternoon, I am unable to call to discuss, is there anything that you are able to help with?
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Plusnet
(@Plusnet) reported
@cyber_leon_g I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.
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Mark
(@markusparkus75) reported
Hi @plusnet I have ordered the BT Sports perk in error, and do not wish to proceed with it. How do I cancel it before it starts to take payments? Thanks.
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Gifts of Grace
(@giftsofgraceuk) reported
@plusnet I changed my mind about upgrading and cancelled switch. Now I have text saying the new router is still being ordered. Can you cancel this for me as I no longer need it?
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IanF
(@ecnarfi) reported
@Plusnet I usually access using pop3 in Gmail. Some emails have seemed slow to arrive lately so I wanted to connect directly and have a clear out. I had some success yesterday but it kept showing the error. Today it won't let me in at all.
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Robert Aitken
(@Deadbob76) reported
@Plusnet Can’t keep wi fi signal on tech that uses wi fi why is this?
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Ayo Onatade
(@Shotsblog) reported
@Plusnet -argh! I have been on hold for over 20mins. Any help please.
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FaiyazAhmed
(@RxFaiyazAhmed) reported
@Plusnet you have left me helpless. Put my order through for internet and phone on 11th Jan. Since then hanging between sky and Plusnet customer service agents as Plusnet cannot transfer my line.Paying hefty std tariff to sky for no reason.Its been 23 days and not been resolved.
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Richard Hulme
(@richardhulme) reported
@virginmedia internet costs, 21 years customer and you are now so uncompetitive. You doubled my costs to £54 for 50mb take 30 mins to speak to the team and you offer £37 cheapest deal when competitors are around £20 terrible!! @VodafoneUK @Plusnet