Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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julie hunt
(@juliehunt1953) reported
@Plusnet I'm receiving incoming emails but have had had no facility to send emails for 4 days now. This is a great inconvenience. Can you give me any idea of how long the problem might take to be fixed?
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liz clark
(@lizcooperclark) reported
@Plusnet @MartinWoodward2 I'm getting intermittent emails through 'mail' but can't log on to my webmail, all very spasmodic...help, this has been going on for 6 days now 😩😩
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Martin Woodward
(@MartinWoodward2) reported
from
Kingston upon Thames, England
@lizcooperclark @Plusnet The problem seemed to be fixed over the weekend but now back to where we were in the middle of last week. I too was receiving some intermittent emails spasmodically.
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Carol
(@Carol41912122) reported
not much happening here no phone service all weeknd from Plusnet also been waiting a couple of weeks for a refund from Plusnet, my advise avoid them
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David
(@drc1947) reported
@Plusnet Day 6. A lesson in how not to manage a crisis , it will feature in text books and lectures. Issue a report daily implying that things are getting better. Say that e-mails are accessible via a Client , it doesn't work for me Don't provide any practical guidance. etc etc
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Elvis McGonagall
(@ElvisMcGonagall) reported
@Plusnet Day 5 of no email service. Managed to get through to your phone helpline. They couldn't tell me anything other than it's "an ongoing issue". Can't access webmail. Way beyond annoying now.
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Charles Adams
(@charlyadtweet) reported
@Plusnet How will you advise customers when the E Mail server issue is COMPLETELY Fixed? I am trying to set up a New PC and do not want to attempt E Mails until I know the system wont be the problem.
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katy@katygalvin.plus.net
(@katygalvin22) reported
@ErythRhodos @Plusnet is there nothing we can do about it we are paying for a service they are not supplying
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David
(@drc1947) reported
@plusnet Day 5 , no e-mails , no practical information , and what know seems to be a daily report , re-tweeting the previous one. I have sympathy with a technical problem , but not with his it's being communicated and managed
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camm on eileen
(@cammsuckks) reported
@Plusnet @plusnethelp my wifi keeps going down whilst i’m trying to work at home. i’m in meetings all day and i can’t work with this wifi service you’re giving me. This is not acceptable