Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Crewe.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Phone | |
| Crewe |
Internet | |
| Stoke-on-Trent |
Internet | |
| Oakamoor |
Wi-fi | |
| Newcastle under Lyme |
Internet | |
| Newcastle under Lyme |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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James
(@jimbobinnes79) reported
from
Werrington, England
@Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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GMagpie
(@GMagpie11) reported
@AngelaRayner @CWUnews Gawd - BT is a private company. It's a big company & owns a number of subsidiaries- EE. Plusnet etc. Much of BT's work is for corporates. These are private sector workers. But if it makes you feel important, you keep criticising & ignoring the real issues in your own party
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Chelsea Disley
(@chelseadisley) reported
@Plusnet Hahaha must be an error in the formula then. Taken over a month of constant chasing to still not resolve the issue. Paying every single month for WiFi that works maybe 20 minutes out of each day,With constant faults on the line or with the exterior box. Worst wifi provider around
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Sam
(@someothersam) reported
After ~2 weeks of inconsistent internet with poor speeds. @Plusnet are now leaving us without ANY during prime time (estimated until 21:45pm). This is at least the 3rd time we’ve had major problems with their service. “We’ll do you proud” couldn’t be further from the truth.
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Lincoln Ram
(@LN6_RamsFan) reported
@Plusnet I’m paying for 59-67mbps. I am only getting 30mbps. Not sure if it matters I still have your old router #help #likewatchinggrassgrow
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MDavis
(@MDavis70851961) reported
@Teacherglitter @virginmedia Hi I had the same problem a few years back and moved to plusnet much cheaper and no issues
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Olivia
(@oliviajh__) reported
@Plusnet In what world does it make sense to tell customers that you can directly move your contract to your new house no problem, but oh wait, we're going to charge you more per month and extend your contract by an extra 6 months. That's a whole new contract ?!
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Julian Daniel
(@anunknowncomic) reported
@Plusnet We’ve been on hold to your customer services for a good while, would it be possible to send us a new router? Thank you.
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wonkytodger
(@wonkytodger) reported
@Defencebrief @virginmedia Precisely. Unless there are 6 of you in the house streaming movies then 1g is a bit pointless! The only thing to watch with companies such as plusnet offering cheap deals, is that the routers provided can be less than amazing. That's a cheap and easy fix though. Good luck!
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Plusnet
(@Plusnet) reported
@McGuinnessKevin Hi Kevin. I'm very sorry to hear that you had data problems when you were with us. It's great to hear that you're considering coming back to us. If you ever have any further problems with your data we can look into this for you. Regards, Emily Plusnet Leeds
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Peter Jeffries #IsleofWight
(@BILDERBERG_GP) reported
from
Newport, England
@Plusnet Is there a mobile signal problem on the Isle of Wight? Last two days I've had no signal?