Plusnet

Plusnet Outage Report in Stoke-on-Trent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stoke-on-Trent, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stoke-on-Trent, England 05/06/2025 01:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Stoke-on-Trent, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent and Crewe.

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City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomCrewe Internet
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent Internet

Community Discussion

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Plusnet Issues Reports Near Stoke-on-Trent, England

Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherBo60 HeatherB 🇺🇦🙏🏻 (@HeatherBo60) reported

    @Plusnet , as you've just increased the price of my broadband rental, do you think you could possibly... if it's not too much to expect... deliver on service? (Sorry for the sarky tone, but.....it's really awful )

  • johndeetwit John Davies (@johndeetwit) reported

    @Plusnet my internet has been down all day at home please help

  • theyorkshirejo jodie laura (@theyorkshirejo) reported

    @Plusnet hi can you tell me if there’s any issues in West Yorkshire currently? My router has been flashing orange on and off since yesterday

  • Plusnet Plusnet (@Plusnet) reported

    @stagetechuk know if there are still any problems on your side. Regards, Emily Plusnet Leeds 🌞

  • x23ml X23 (@x23ml) reported

    seems my constant internet drops have stopped after unplugging the router and vacuuming out the dust... worth a try if you have similar problems... d/l speed could be closer to what I am actually paying for though #plusnet...!

  • 292CAN JDC (@292CAN) reported

    @Ofcom Please will you investigate @plusnet. After 8 days of no mobile service, @plusnet #CustomerService told me they had been briefed to tell customers anything to get us off the phone. This is nothing short of #lying.

  • JohnExudate Exudate Filmore (@JohnExudate) reported

    @stagetechuk @Plusnet Mobile network not working in Ruislip London since Friday 6:00 pm on the 29 April are you aware?

  • Barrybs1 Barryb (@Barrybs1) reported

    @MoneySavingExp Do not use Plusnet. They've left me for over a week with no number, data, texts because they have porting issues. They've known since 12 April yet are still selling them.

  • Hatebreed29 Adam wakenshaw (@Hatebreed29) reported

    No internet for 6 days! Insult to injury I was on the phone to your call centre for 25 mins……..asked to speak to a manager.. they put me through to another call handler who cut me off WTF!! #talktalk your company sucks! I’ve moved to #plusnet

  • Plusnet Plusnet (@Plusnet) reported

    @Barrybs1 Hi Barry. I'm very sorry that this issue is still ongoing and for the inconvenience caused. Lauren has raised this back to the team for further investigation and will let you know as soon as she has an update. Regards, Emily Plusnet Leeds 🌞