Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Norm
(@QPRNORM) reported
@Plusnet I’m always out James . I’ll give you guys another week to sort out my issue . I’ll have to escalate my issue with @ofcom if it hasn’t been resolved by then . Cheers
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Eleanor Dallaway
(@EleanorDallaway) reported
4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…
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Chris Eyre
(@leedsfan72) reported
@Plusnet wow your customer service gets worse - over 20 mins on hold to query why my bill is considerably higher this month for no apparent reason - had to hang up as just no answer - awful as usual.
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Lucy Mckeown
(@LucyMckeown18) reported
@ScrabsterS @Plusnet You’ll never get it. Vodafone did it to me years ago which is why switched to plusnet. £100 Amazon card for switching, never arrived and I was locked into 18 months with them.
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Dr Tom Bowers
(@fancywookiee) reported
@tattooedselkie @SkyUK Have used Plusnet for the last year or so. I tend to shop about and see who's offering cashback or discount vouchers. To be fair, the service has been reliable and speeds fine for streaming.
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
Wonderful NO HOUSE INTERNET TIL MONDAY AFTERNOON @Plusnet HOPE GET DISCOUNT not impressed USING MOBILE DATA YOU GOING TO PAY FOR THAT? been with you many years seriously thinking changing told 'get younger member family come check doing everything correct' INSULTING NOT STUPID
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Michael
(@rootbeerquin) reported
@plusnet are audacious to email me to tell me there about to increase my fees despite not actually providing the level of service they agreed to. Charlatans. AVOID
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
Surprise Surprise NO online chat available @Plusnet wasting mobile data trying to get some help you rang me 3 hours ago couldn't take call NOW NOT HEARD ANYTHING NEED INTERNET
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Ray
(@Ray60107381) reported
@Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!
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Austin Powers
(@AustinP39032121) reported
@Ofcom @Plusnet why are broadband and phone providers allowed to raise prices by £6+ a month after signing a new 18 month contract? It’s very unfair and terrible practice that need’s to be stopped