Plusnet Outage Report in Stoke-on-Trent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Newcastle under Lyme and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Newcastle under Lyme |
||
| Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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George Atkinson
(@gmatkinson) reported
@PassportAndPix @virginmedia @Plusnet all the way. Best customer service in the game.
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Mark Lawrence
(@mark_jetson2005) reported
@nerdysynthdude Virgin customer service hasn't moved on from the NTL days. I've heard from people. PlusNet aren't terrible. They've deals on their website at the mo.
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Arthur 'control group'🌸
(@AurtherSwindel1) reported
@Plusnet having REAL problems with the Hub One you sent me as the WiFi and internet keep dropping, this has happened since you sent it. Don't give me any of the Plusnet Community nonsense as I've done it all, what's wrong with your Hub one routers?
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Plusnet
(@Plusnet) reported
@susierabin should have contacted the account holder to let them know that the line was due to be taken over and to get in touch if they did not want to go ahead. You would need to speak to their current provider to get the service reactivated. Regards, Emily Plusnet Leeds 🌞
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Dylan Ross
(@DJRoss13579) reported
@Plusnet WiFi has been off all day in DY6 area. Can you look into this? Have tried calling plusnet but the advice and help given did not help. Seems to be an outage issue affecting other people in the area of DY6.
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susie rabin
(@susierabin) reported
@Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..
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Graham jones
(@jones293_jones) reported
@NOWHelpTeam It’s exposed. Iv always been on virgin so never bother. But I’m sick to the back teeth of them and looking to move. Yourselves sky bt and plusnet are all looking interesting. But I’m stuck on what to do.
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Esarty
(@esarty) reported
@Jarmara @Plusnet I was told that they will reimburse me for the cost of BT Hotspot - good job as I can’t really test how good the connection will be until I’ve signed/paid up. Not sure whether we’ll be able to WFH on a public network due to certain security requirements on our connections.
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Nick West
(@Canfan75) reported
@Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers
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Plusnet
(@Plusnet) reported
@NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞