Plusnet Outage Report in Stoke-on-Trent, England
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The latest reports from users having issues in Stoke-on-Trent come from postal codes ST3.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Stoke-on-Trent, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stoke-on-Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Stoke-on-Trent, England
The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Stoke-on-Trent |
Total Blackout | |
| Stoke-on-Trent |
Internet | |
| Stoke-on-Trent |
||
| Stoke-on-Trent |
Wi-fi | |
| Congleton |
Wi-fi | |
| Crewe |
Internet |
Community Discussion
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Plusnet Issues Reports Near Stoke-on-Trent, England
Latest outage, problems and issue reports in Stoke-on-Trent and nearby locations:
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄
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𝕸𝖆𝖙𝖙🏳️🌈
(@mbusby993) reported
from
Mow Cop, England
@Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.
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Shane Swindells
(@shaneswindells) reported
from
Congleton, England
@tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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anicetune
(@anicetune) reported
@muns80y @Plusnet I've been trying to cancel Plusnet. Just a simple task of ringing and asking? Nope. After answering some pretty tough security questions, they tried talking me out of it, then said they were having technical problems. I then an e-mail about something completely different 🙁
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Ian Matchett
(@ianmatchett) reported
@Plusnet hi, I've had sudden intermittent issues today on my internet, nothing has changed on our end. Any solutions for me??
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Falco Bar
(@bar_falco) reported
@Plusnet Hi, my broadband activation came and went and I haven't received any texts or emails saying what is going on. Would you be able to help me? Thanks
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Dan
(@Danjk1984) reported
@Plusnet hello, I sent you a DM over the weekend, could someone please help me?
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Paul
(@PaulSt198one) reported
Hi @Plusnet ,I've been waiting in the phone queue for over 30mins now and have given up. I need help with an upgrade happening this Thursday, I have some concerns and questions that need answering. Please get back to me, thanks.
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Claire
(@iamgoldunicorn) reported
@Plusnet no mobile network available since Friday. Can you help please? I've sent you a PM but had no answer.
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Mark
(@MarkSJordan) reported
Disappointed with @Plusnet . In the absence of online chat, they tell you to direct message them on twitter. 2 messages about lack of mobile signal at our new home sent over 2 days.... Nothing 😡
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Ann Fleming
(@TredegarAnn) reported
@plusnet you say you provide excellent customer service yet none of your phone lines are open, there is no online chat and you have not responded to the tweet I sent. I’d call that poor.
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🏳️🌈 Felyx Lawson 🏳️🌈
(@FelyxLawson) reported
@Plusnet this is second time in two months I’ve had to contact you. Our speed is currently sitting around 1-2Mbs which is far lower than the guaranteed 28Mbs. It also can’t be wireless interference since two of machines getting slow connection are wired into the router
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Joanna Quade
(@jejquade) reported
@bourbondoctor @TalkTalk Oh we've had that issue with her an virgin. This is my account. With nowtv and so far so good. Still trying get her set up again since July. Tried nowtv, now trying plusnet who may have located the issue.