Plusnet

Plusnet Outage Report in Wolstanton, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolstanton, Staffordshire, England 01/16/2026 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wolstanton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Wolstanton, England

Latest outage, problems and issue reports in Wolstanton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Marcin56410594 Reder (@Marcin56410594) reported

    Part 3 Customer service advisor blaming me for not checking if direct debit is in place and advise to pay a cancellation fee to the debt recovery and then sign new contract with them again - ridiculous! Well done @Plusnet! Let the customer pay for your mistakes! #plusnet

  • maz558 Sam R (@maz558) reported

    @WhichUK I’m still waiting for my refund from John Lewis Broadband via @Plusnet from October. I was wrongly charged a termination fee and they refuse to repay me even though they agree thru made a mistake. I feel that I’ve no choice now but to go to court! Please help @MoneySavingExp

  • tweet_cara Cara (@tweet_cara) reported

    @MarcAllera @PlusNet Hi - I got a Plusnet Purcard in Jan22, saved it for especially for Dec,only to find it is no longer valid 'cos I needed to register. Plusnet Customer Serv has been v unhelpful. Pls advise who I can contact to resolve b4 card expires.

  • onLoughrigg Pete Martin (@onLoughrigg) reported

    Hi @Plusnet ( or @EE )... the mobile signal seems to be down in Ambleside and I can't find out how to report it/ see what's going on. Any help...or is it just the end of your service here?

  • jitzleo jagjit (@jitzleo) reported

    @Plusnet is really the worst EVER isp or is there anyone else worst? Their phone number is faulty, their twitter team does piss all and their billing dept just sends retarded emails with no way to get in touch with them. Truly a company designed by morons.

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    @Plusnet can someone get back to me please???! I am a deeply dissatisfied customer. No internet for 6 months. Open Reach finally said they were coming today 1-6pm! Took an unpaid day off. No show! Router sent to wrong address!!!

  • NKnajamkhan Najam khan (@NKnajamkhan) reported

    @Plusnet @MsAndyPT Extremely disappointed the way customer service handles call. Put me on hold and then disconnected when I asked to connect me to a manager regarding the date of installation.

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    @Plusnet Really, really, unhappy with your service.I have been without internet, since I moved FIVE months ago. Finally, Outreach are coming tomorrow… but you have sent my router to my old address & I’ve been hanging on the phone for ages! Absolutely appalling customer service!

  • Scott_Helme Scott Helme (@Scott_Helme) reported

    @Plusnet Absolute top-notch support. Got a call, went through security, found it was an old account from university, it's now nuked. Problem solved! 👍

  • rickramm1 Rick Ramm (@rickramm1) reported

    @Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.