Plusnet

Plusnet Outage Report in Wolstanton, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolstanton, Staffordshire, England 12/03/2025 11:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wolstanton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Wolstanton, England

Latest outage, problems and issue reports in Wolstanton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @OpenreachHelp Plusnet say it's a BT fault, BT say it's an Openreach fault, now Openreach (you) tell me to contact Plusnet again? If I dm details, can you tell me what the problem is and estimated resolution date? I'm going round in circles. 10 days without service is not good enough.

  • EE EE (@EE) reported

    @InnovationPj Hey PJ 👋🏻 Sorry to hear you're having this kind of experience. Not ideal at all. Are you a EE customer or Plusnet? - Michael B

  • Screwfix Screwfix (@Screwfix) reported

    @SM_Underwood @Plusnet Hello Steven, we are aware of the problem with Plusnet and our internal team are working hard with them to fix this. If you don't have access to mobile data, please call us on 03330 112 112 and we would be happy to process your order over the phone. - Many Thanks, Caitlin

  • TerryWa79265118 Terry Walsh (@TerryWa79265118) reported

    @plusnet How long should it take for my access to come online after the Openreach engineers have completed their installation? How does over four weeks and still counting sound? Repeated calls to the 'help desk' to get told 24-48hrs but it never gets fixed.

  • OpenreachHelp Openreach (@OpenreachHelp) reported

    @MushroomWonders I've not suggested it was anyone's fault. I've advised how you can get a speedy resolution if your parents are vulnerable. The provider has a welfare process to help vulnerable customers. If the services are with PlusNet, you would contact them. 1/2

  • brightonwarren brian warren (@brightonwarren) reported

    @MrMattArmstrong VM has terrible customer service - long call waits and little help. I've been a very happy Plusnet customer for years now and I'd never go back to VM.

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet still no further forward on an engineer no one knows what's going on... Any help ?

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    .@Plusnet Can you advise what the problem is with my elderly parents landline & broadband? They have had no service for 10 days.

  • salsasquad SALSA SQUAD Cheltenham (@salsasquad) reported

    @o2 terrible experience since switching over from Plusnet to 02. Four weeks without being able to receive business calls. 3 promises by 02 tec support it will be fixed within 4 hours. Nothing. Turns out it’s a split port issue but I had to find that out from Plusnet tec support!