Plusnet

Plusnet Outage Report in Wolstanton, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolstanton, Staffordshire, England 11/27/2025 20:05

November 27: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wolstanton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet
United KingdomCrewe Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolstanton, England

Latest outage, problems and issue reports in Wolstanton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours if they use EE to see if their phones are working?!? Unbelievable. Aye, like we’ll knock doors. We are moving networks..

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @joefmurphy18 Thank you, Joe. Nope our phones STILL not fixed .. absolutely disgraceful customer service from @Plusnet … they told us to check with our neighbours to see if their phones are working?!? Unbelievable. We are moving networks..

  • VivienneSwift Swift by Nature & Name (@VivienneSwift) reported

    @Jackson93439084 @Plusnet So many of us experiencing the same poor connections it’s got to be them not all of us! Getting cheesed off with the interruptions and slow speeds. Been going on for days now!

  • edfoggin_ed Ed (@edfoggin_ed) reported

    @Plusnet hi I wish to cancel my mobile contract but I’m not going to another provider - how do I cancel without ringing you

  • Plusnet Plusnet (@Plusnet) reported

    @edfoggin_ed Hi Ed, thanks for getting in touch. I'm afraid to cancel the account without transferring the service means you've need to give us a call in. Our mobile support team who can assist you with this can be reached on 0800 079 1133 or 500 (From a Plusnet Mobile) - Benj - Sheffield

  • KarenSethuraman Rev Karen Sethuraman (@KarenSethuraman) reported

    @Plusnet He’s been in touch several times - you know this. He was told to switch phone on and off .. then told to contact on Sunday?!? Stop putting this on us as the customer Anyway.. We got the PAC code & will be moving networks. @Plusnet is the worse network we’ve ever experienced.

  • AndyKendrick_UK Andrew Kendrick (@AndyKendrick_UK) reported

    How the hell @Plusnet keep winning awards 4 broadband customer service is beyond me, basically just been told that my router which only allows 10 devices 2 connect 2 it is used by other customers so put up with it or buy another router at ur own cost!

  • taxi_paul TaxiPaul (@taxi_paul) reported

    @Plusnet hi, my BB keeps dropping, is there an issue? LE67 9WL

  • WLF_Quake David Best (@WLF_Quake) reported

    @Plusnet Yeah I’ve ran speed tests, I’ve done everything, everyone else in the house turns off wifi because it is that bad web pages taking 5-10mins to load but I can’t when I’m on PC

  • Plusnet Plusnet (@Plusnet) reported

    @PScotfree I just need to ask your permission to do that first as it will cause the wireless signal to drop out for about two minutes, please feel free to message us with your username so I can do that for you. 2/2 - Adam - Plusnet Sheffield