Plusnet

Plusnet Outage Report in Wolstanton, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolstanton, Staffordshire, England 01/11/2026 15:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wolstanton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Wolstanton, England

Latest outage, problems and issue reports in Wolstanton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • jimbobinnes79 James (@jimbobinnes79) reported from Werrington, England

    @Plusnet has to be the worst broadband provider I have ever been with, and I was with @TalkTalk. Only get a WiFi signal in the same room as the router. I must say the are not doing me proud.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Look what loyalty is getting you? Switch to fix

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WillieM0511 William Mahood (@WillieM0511) reported

    @Plusnet full fibre broadband has been down for over an hour. Cannot get through to customer service on the phone, no messages from @Plusnet on their official twitter account. "Award winning customer service"

  • marknor77656578 mark north (@marknor77656578) reported

    @Plusnet @DeliciousLegacy Plusnet customer support team meeting. "Everythings fecked. Just lie to save face"

  • SouthsideTrekk1 Southside Trekkie 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄🖖🏻💖💜💙 (@SouthsideTrekk1) reported from Glasgow, Scotland

    @Plusnet been trying to get hold of someone for 2 hours now. Working from home today so have had to cancel appointments at short notice. Not a peep on here from you either. Please sort this!

  • NezPatHar1 NezPatHar (@NezPatHar1) reported

    @GoHomeNicola @RickieTrades @Plusnet I got exactly the same from the tech support option, too busy, go away. Got to speak to someone by selecting the "I'm thinking of leaving option", got transfered to tech support queue who then put the phone down on me before I could speak to anyone! Total joke

  • itsPellit John Ellis (@itsPellit) reported

    @SoProJanet @Plusnet Been offline since 10:20 also. Just managed to get through to a technical advisor after an hour and 12 minutes of being on hold to let me know that they don't know where the issue is, but they're working to resolve it ASAP.

  • karlwilliams Deadlight (@karlwilliams) reported

    Pretty disgusting that @Plusnet has been down for most (all?) customers across the UK for at least a couple of hours and they've refused to acknowledge it.

  • amordesigns Amor Designs (@amordesigns) reported

    @Plusnet hi can you confirm that all broadband is down everywhere so im not wasting time on the phone calling you

  • njoshi09 Nirav Joshi (@njoshi09) reported

    @Plusnet , when will I get my 'net' back? 'plus' keeping your customers updated of major issue issue like this will support your claim of good customer care.

  • RickieTrades Rickie Fowler (@RickieTrades) reported

    @simplysimon911 @CasFletch20 @Plusnet It didn’t when I rung them. All their systems were showing working and they said the issue was my end on text. It took them two hours to add that message.

  • karlwilliams Deadlight (@karlwilliams) reported

    @TheWatc47403040 @Plusnet @PixieJo Plusnet are lying to you. It seems like most - maybe all - of their broadband network is down. They're refusing to announce it so your best bet is searching for "plusnet" on twitter and seeing updates from other customers.