Plusnet

Plusnet Outage Report in Wolstanton, Staffordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolstanton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolstanton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolstanton, Staffordshire, England 01/22/2026 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Wolstanton, Staffordshire, England

The most recent Plusnet outage reports came from the following cities: Stoke-on-Trent.

Loading map, please wait...
City Problem Type Report Time
United KingdomStoke-on-Trent Total Blackout
United KingdomStoke-on-Trent Internet
United KingdomStoke-on-Trent E-mail
United KingdomStoke-on-Trent Wi-fi
United KingdomCongleton Wi-fi
United KingdomCrewe Internet

Community Discussion

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Plusnet Issues Reports Near Wolstanton, England

Latest outage, problems and issue reports in Wolstanton and nearby locations:

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Looks as though we're also back to PlusNet's usual service, having to reset the router every few hours cos our Internet drops for no apparent reason, cheers. 🙄

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    And no amount of resetting it is actually getting us usable internet service. PlusNet are genuinely the worst provider I've ever been with. Need to spam Virgin until they install lines in Mow Cop.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    Hey @virginmedia, please install fibre lines in Mow Cop (ST7) so I can get rid of PlusNet. Had to change from Virgin Broadband when we moved, and I never had a single issue. Sick of PlusNet outages now.

  • shaneswindells Shane Swindells (@shaneswindells) reported from Congleton, England

    @tandleman @Plusnet @plusnethelp Switch then. Cancel your contract as they are breaking the terms by failing to provide the service you are paying for. I’ve just left plusnet myself.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE I loved them on the other side of Stoke. Best broadband I've ever had. PlusNet are awful.

  • mbusby993 𝕸𝖆𝖙𝖙🏳️‍🌈 (@mbusby993) reported from Mow Cop, England

    @Viowlett @EE Don't even talk to me about Virgin 😭 we were with them for broadband at our old place and they were amazing. They don't cover where we live now so we went with PlusNet and they're AWFUL. So I've gone from great phone service and great broadband, to shite versions of both. 😂

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ManyFacedTMan Plastik Edukator (@ManyFacedTMan) reported

    @Plusnet my bill has gone up 50% this month! 3 months into a new 18 month contract and the customer service phone number on your website is not recognised. I need to speak to someone please

  • denchaser Chasersgaming 🇺🇦 (@denchaser) reported

    @Plusnet “il do you proud” no, not really, an absolute let down. No landline for 2 weeks, can’t even dial 999/911. As a carer, I can’t co-ordinate the care needed as I can’t liase with the teams and specialists appropriately.😡😡 what a I paying for?

  • ProfoundryCo Col Skinner (@ProfoundryCo) reported

    @Plusnet Why have customer service if no one responds?

  • avaandberts Catherine (@avaandberts) reported

    @Plusnet Hello. Our phone line was turned on yesterday but the broadband is still not working. Could you advise?

  • QamranSultan1 Qamran Sultan (@QamranSultan1) reported

    @Plusnet hi has my replacement sim been dispatched yet i cant call 0800 don't have access to another phone please help

  • PaulSt198one Paul (@PaulSt198one) reported

    Hi @Plusnet ,I've been waiting in the phone queue for over 30mins now and have given up. I need help with an upgrade happening this Thursday, I have some concerns and questions that need answering. Please get back to me, thanks.

  • CCCJJDDD CJD (@CCCJJDDD) reported

    @Plusnet The level of customer service is so low my expectations are that I will never speak to one of the customer services who can give a honest answer. That is after waiting 50 mins trying to get through.

  • lazyjoolz Julie Haunted Womb (@lazyjoolz) reported

    @Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge

  • unogemini Jabber 👉🏻💥 (@unogemini) reported

    @Plusnet Hi, are there any outage reports in the Wandsworth (SW11) area? Our Internet has cut out 3 times in the last hour now.. Thanks.

  • 20whytey11 gregor whyte (@20whytey11) reported

    @Plusnet hi can you help I cannot afford to pay my bill this month due to severe money issues can you help Also I cannot call any number