Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 09/16/2025 06:50

September 16: Problems at Plusnet

Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • nvrgnalet_u_dwn Amelia (@nvrgnalet_u_dwn) reported

    @TastyPCTV @toobbroadband It’s something that Plusnet does, I signed up for Plusnet’s business service and got the option not to get there router.

  • TIMARADAVIS1 TIMARA DAVIS (@TIMARADAVIS1) reported

    @Plusnet service was useless from the get go. Wouldn’t even load a social media post. Called to cancel during cooling off period but was convinced to stay and that it could be resolved. assured we could leave for free of the internet wasn’t working.

  • Plusnet Plusnet (@Plusnet) reported

    @marshmalowworld Hi Luisa, I'm sorry to hear you're having issues with your connection. Can you please send us your account username via DM, so we can look into this for you? -Tony Plusnet Sheffield

  • RobEdward90 Robert Levack (@RobEdward90) reported

    Oh dear @plusnethelp @Plusnet you have officially won my award for worst customer service experience of the year. I call to find out why my broadband isn’t working, your rep insisted that it must be the WiFi, and then literally mansplained to me that there’s a difference 1/n

  • Plusnet Plusnet (@Plusnet) reported

    Aye we're back and it's Friday. We'll be sticking around until 8pm tonight. We'll be happy to help about anything from your Plusnet broadband 💻 to your Plusnet mobile 📱 or anything inbetween. -Anoush

  • Bradly_Spicer Bradly (@Bradly_Spicer) reported

    After repeat outages for the last few months, an engineer and confirmation the issue wasn't at my properly, I keep having issues with @Plusnet. Working from home is hard when your ISP charges you for no working connection

  • MCBigPapiXD NYK_MCBigPapiXD (@MCBigPapiXD) reported

    @Plusnet my internet is down is there anywide spread outages in the valleys area

  • gazzman5 Gary (@gazzman5) reported

    @Plusnet Hi ME12 has had no mobile phone service today?

  • hazz__117 Harry (@hazz__117) reported

    @Plusnet Can you guys advise on a WiFi issue? All our WiFi devices periodically lose connection to the router with the issue being shown on the devices as "Incorrect Password" but all passwords are 100% correct, rebooting the router allows connections again but not for long.

  • stuart15871 stuart morley (@stuart15871) reported

    @Plusnet would be grateful if someone could contact meto resolve my complaint and reactivate my emails!! Am in the process of moving home and despite 7 calls starting on 21st July nothing has been resolved 🤬 #poorcustomerservice #complaint #disappointed