Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 11/21/2025 10:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheDael Dael Jordan (@TheDael) reported

    @Plusnet Had no Internet at NR5 for 24 hours due to an Open Reach problem. Still not back up. What's going on?

  • rogerkb2012 Roger Barrett 💙 (@rogerkb2012) reported

    @Plusnet @barongilbert11 Was able to download a few this morning n an iPad, now nothing since 09:44 on any of the three devices set up for Plus emails. Also no emails from yesterday. Has you fault reappeared or is something else causing this outage / service issue?

  • mungerville craig branson (@mungerville) reported

    @AmandaS40972684 @MLawsonDesign @Plusnet You’ll be lucky. There’s been a lack of information about the problem from the start.This is all very dodgy. Mainstream media don’t really seem to have caught wind of it yet either. 🤔 #plusnet #plusnetdown

  • archie42 Chandulal Z Shah (@archie42) reported

    @Plusnet Webmail still not working. Support last night asked me to contact them if webmail did not work for me after 8am today. Well, it is NOT working for me. After waiting for 10 mins, I keep getting errors.

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @AlanJSlater @Plusnet Same - I have not DM'd them, just tried searching on their website - the status of the service is VERY hard to find. Should be up front as a pop up box so users know it's not a fault in their modem/computer/phone.

  • r1_sheryn SherynR1 (@r1_sheryn) reported

    @Plusnet I want to cancel my contract - I just want to know if I have to give notice or if there will be any penalty to leave for another provider

  • mungerville craig branson (@mungerville) reported

    @Plusnet @HomesPJ Your fix is actually going backwards. Could log in early this morning and send mail. Haven’t been able to do either since 10am. Why is your fix making things worse? Just answer the questions your customers are asking. STOP WITH THE GENERIC RESPONSES 🤬 #plusnet #plusnetdown

  • RebelHQ Cockney Rebel (@RebelHQ) reported

    Big email outage with Plusnet today, deleted customers webmail accounts - BT finally screwed the last bit of the business that was any good

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @wrathofgod @Plusnet I'm still waiting for test emails I sent to my plusnet address last night and this morning... and, as I said, can't send any. They just issue a scripted reply to any queries. Maybe there are wider issues that they're not reporting on.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @Plusnet Rubbish. Login proving to be impossible, unfortunately, for me and others.