Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 12/09/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pct271 pct27 (@pct271) reported

    @plusnethelp 2 Calls from "J" at Plusnet same technical issue with BTW being escalated again (nth time!) "J" will provide update within the next 24 hours

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.

  • _Kev_13 Kev (@_Kev_13) reported

    @SarahMGagen @plusnethelp @Plusnet 3 days... I've had this since October. No resolution and zero help from Plusnet. Good luck!

  • mrjackson90 Michael Jackson (@mrjackson90) reported

    @plusnethelp I have purchased a new tplink router as reading issues people are having with the plusnet hub I have no faith in it. This appears to have rectified the issue. Is there a way to be reimbursed for the cost of getting my broadband working ?

  • Daisy75566358 Daisy (@Daisy75566358) reported

    @Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?

  • andywg neonexpress (@andywg) reported

    Another day, further internet disconnections and slow speeds from @plusnet and still no reply from @plusnethelp on twitter at all and so once again hanging on the phone for over 30 minutes just to try and speak with someone about the woeful service. Nearly a week of this now.

  • RuthRamsden Ruth Ramsden (@RuthRamsden) reported

    @JuliaHB1 @VodafoneUK Lightweight. I spent 3 hours on hold to Plusnet. The music was a selection of Xmas songs I never want to hear again.

  • SimonPa22712866 SimonPaul (@SimonPa22712866) reported

    @Plusnet It seems there are people like me up and down the country who signed up with @plusnet had a problem and now have no internet and are having to call helplines that nobody ever answers. #badcustomerservice

  • patriceisdainty Patrice Rowe (@patriceisdainty) reported

    @Plusnet @plusnethelp your customer service is disgusting! You don’t reply to messages the internet service is unreliable and rubbish! Avoid this thieving company!

  • just12amy Amy (@just12amy) reported

    @plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.