Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and e-mail.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 03/26/2026 12:50

March 26: Problems at Plusnet

Plusnet is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • saintetienne100 saintetienne (@saintetienne100) reported

    Just looking to change my broadband from Plusnet as they offered to match any deal but actually can't. I see on MSE Broadband deals they state for cust service 4.1/10 is ok and 6.2 is good ! 😐

  • JamesFDWirral E J Walker (@JamesFDWirral) reported

    @btsportfootball Not happy with Plusnet. I only kept it for your service. Please advise? Please don't tell me to get the app - I watch football at home. Not on a mobile phone. cc @plusnethelp we need to talk?

  • medthepirate med (@medthepirate) reported

    hello @Plusnet ! I can't call you and your text service says there's nothing wrong.. but your broadband service is currently not being provided to my house. please help

  • medthepirate med (@medthepirate) reported

    @Plusnet Still waiting on that update.. this is not great. I work from home and will seriously consider changing suppliers after this experience. No net, bad comms and an inflated bill this month without explanation. This is an essential service for people in 2021.

  • Biddyb_31 BiddyB (@Biddyb_31) reported

    @Plusnet why is your customer service number unobtainable please ? There is no way of directly contacting your company. Why not ?

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.

  • crazyamazona Cristina Triviño (@crazyamazona) reported

    @Plusnet internet down in London SW16. Cannot find any service status online or help.

  • TimmyJDreyer Timothy Dreyer (@TimmyJDreyer) reported

    @Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.

  • heatpolicyrich ℝ𝕚𝕔𝕙𝕒𝕣𝕕 𝕃𝕠𝕨𝕖𝕤 (@heatpolicyrich) reported

    @Plusnet hi. Pretty shocked to receive a bill and a threat for debt collection referral after you advised us to cancel the direct debit. Particularly shocking as we switched to what I now understand is your parent company @bt_uk ! Whooops. Account username: emmettb

  • GwilymRD GwilymRD (@GwilymRD) reported

    So @Plusnet why can I no longer see websites on @unltdwebhosting. From Saturday any of my sites gives unable to reach time outs. OK on mobile and via VPN but not when using Plusnet service ?? Same with no firewall ! You must be blocking this server. FTP works though !!