Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 12/06/2025 19:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jimaxyn James (Bondo/Jimbob/Jimaxyn) Regan (@jimaxyn) reported

    @Plusnet Any idea why my bill has gone from £28 to £43 to £52 in the course of two months? Not like your service got any more reliable, or quicker? I ask on here as have been on hold for over 15 minutes and not expecting to get an answer out of your phone team anytime soon.

  • its_me_simon_ Simon Hollands (@its_me_simon_) reported

    @Plusnet why are you so rubbish at dealing with customers? My mum has been waiting for a compensation cheque from you for over a month. Awarding winning customer service? I think not! Our next step will be the ombudsman.

  • Rose_Arrow7 Shelley welsford 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Rose_Arrow7) reported

    @JeremyVineOn5 I didn't get the alert - on O2. neither did my work phone on EE. Neither did my parents on plusnet. So the thing that it's just the three network isn't correct.

  • Oli66089261 Oli (@Oli66089261) reported

    @Plusnet is there any known problems with connecting to the internet through Plusnet today? I can't get the router to connect I don't know if it's a problem with the router or a bigger problem

  • Tom_C_Davies Tom C Davies (Agent of Shielding) (@Tom_C_Davies) reported

    Original TrueSpeed install 17th April. PlusNet finishes 7th May. Final (Hopefully) TrueSpeed install around 17th May. Hot-spotting the crap out of my phone for a fortnight then. Bye Bye TV.

  • StuMcConachie Stuart McConachie (@StuMcConachie) reported

    @Plusnet no mobile signal today, is your service down in IV30?

  • nonbinarynabs Verne (@nonbinarynabs) reported

    @Plusnet Hi, my WiFi keeps dropping out. Is there a problem with your service?

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet I can't believe you've asked to speak to me on the phone when I have already told you that I CAN'T SPEAK on the phone! I literally can't speak on the phone and you've still asked. What use is it asking about customer's needs and then ignoring them?

  • Plusnet Plusnet (@Plusnet) reported

    @jjand00 Hi Jaz, how are you? I'm sorry to hear that you're still having issues with your broadband, I know it's not ideal, not to worry, I'm here to help! I sent you a DM on the 26th of April regarding the next steps, have you received my message? -Salik- Plusnet Sheff

  • aligonoude Al (@aligonoude) reported

    @Plusnet Have been trying to cancel my recently deceased Mums account. Disgusting service from Mohammed in your Sheffield call centre repeatedly trying to sell to me despite being asked not to. Then hung up. Awful company