Plusnet Outage Report in Wolsingham, County Durham, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (65%)

2. 

   Wi-fi (16%)

3. 

   E-mail (10%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

• Scott ⚫️⚪️ (@LeDreamboat) reported 5 minutes ago from Sacriston, England

  Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

• Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported 9 minutes ago from Sunderland Bridge, England

  Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Beans BBeans (@BeansBBeans) reported 52 seconds ago

  @Plusnet CHANGE BILL DATE PLEASE! I’ve specifically stated, not only when I created the contract, but months of painfully contacting you guys after, where I’ve been promised that my bill date has been changed, it still hasn’t, I am still being charged on stupid dates !!!

• Johnblackmore (@krayzeejohnnyb) reported a minute ago

  @Plusnet I tried that and got nowhere my account number is 5876889 please can you look into this for me or pass to the relevant department as right now I will not be renewing when the contract ends. I was happy with your service but now there’s a problem it looks like you don’t care

• Kevin brown (@Kevvoo55) reported 2 minutes ago

  @Plusnet Was a 20min wait now it’s 30min. Who had that much time to wait guys. No online chat it support?

• Jon Rowe (@MethodologyUK) reported 5 minutes ago

  Hi @Plusnet, I need some assistance regarding a new customer reward. My service started on November 26th, 2025, and I'm still waiting for the 145 pounds reward claim email. I have checked my junk folders multiple times. Could you look into the status of this reward for me? Thanks

• Not The Boi (@MyNameIsNameYes) reported 6 minutes ago

  @WeAreOpenreach Oh great, so yet more useless calls with Plusnet support who will raise my issue to Level 2 another 10 times. Is there seriously nothing Openreach can do? It's ludicrous that I have been without my order for this long.

• Terry (@LoonyQuine) reported 7 minutes ago

  @Plusnet I’ve done that now and finally been given a full refund. You are making too many errors like this and service is far from what it used to be. I really regret signing up again

• Anthony Phillips (@Anthony06581857) reported 11 minutes ago

  @Plusnet I currently do not have any broadband service. The up date from your Chatbot is stating it will be back on line by 23:59 tonight, which is more than 24h!! Can this deadline be improved?

• Brenda Charlton (@brenda_charlton) reported 12 minutes ago

  @Plusnet I have recently purchased a Freely smart tv & wonder if my broadband is not sufficient as I intermittently either lose the picture or have the picture freezing & back again,didn’t have any problem when only aerial tv.

• Beans BBeans (@BeansBBeans) reported 17 minutes ago

  @Plusnet I only need a date changed. It’s so simple. And I’ve already gone through the stress of making a phonecall to the company to get this issue sorted, I was promised by a human voice that it was fixed and it hasn’t been. So I can’t to call and speak to somebody again.

• Saurabh Rajat (@saurabh00712) reported 22 minutes ago

  @Plusnet I am facing horrible experience and you guys are threatening me to pay money even I already informed you that I can’t pay as I rolled off from the job however harassed me @BBCNews #uk @UKParliament I need support