Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 11/23/2025 02:55

November 23: Problems at Plusnet

Plusnet is having issues since 02:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SukhadiaAlisha alisha sukhadia (@SukhadiaAlisha) reported

    @Plusnet hi plusnet I am trying to get through to your phone line, my internet connection states connected however I have internet on any of my devices! Please could you help

  • _Adeel007_ Adeel (@_Adeel007_) reported

    @AmyMoore_Photo @Plusnet Mine just went down and has stopped working... I hate this company, worse than talktalk. Praying it starts working before I start work on the morning

  • jhfwatson Jim Watson (@jhfwatson) reported

    @plusnethelp I have an issue with my broadband performance and having difficulty contacting you by phone (30mins on hold so far). I believe the exchange is the problem, not so much Plusnet. I am a very experienced data comms engineer.

  • ChimericalCal Cal 💐💜 (@ChimericalCal) reported

    Also, @Plusnet, the guy on the phone just a bit earlier was really rude to me.

  • Dr_EmWhitaker Emilie Whitaker (@Dr_EmWhitaker) reported

    @BarclaysUKHelp unable to respond to your text message because @Plusnet don't allow short code numbers on their network. Tried live chat X3 times. First no response from advisor, second the app logged me out then back, now, no response.

  • jstoge jon sturgess (@jstoge) reported

    @plusnethelp I’m going to start the 12 days of Christmas. Day 1, Plusnet cancel my contract after a computer glitch. Day 2 they tell me they can get basic broadband back within 24hrs. Day 3 they say the new order has strangely not been completed. Is this Customer Service ?

  • Halo_London Halo London (@Halo_London) reported

    @plusnethelp what kind of a third rate company has no tel no and no email-#plusnet thats who. So Friday is the day I cancel my direct debit. No service no money’s simples-see you in court!!!

  • pabreen8924 pabreen8924 (@pabreen8924) reported

    @Plusnet so here we going again tonight. Getting 1mb/sec. what is going on with Plusnet. Do you not have the know how to sort this out. Having spent over 40years in IT, this looks like a straight forward issue with bandwidth on the site. Get it sorted or hire someone who can

  • MAnness2013 MAnness (@MAnness2013) reported

    @plusnethelp @Plusnet I still cannot activate my reward card, I’ve sent several emails to info@pure card and received the standard reply that they would reply within 72 hours, but nothing since my first email of 24/11. Absolutely fed up with you! Help!!

  • matt_freer Bowlerama (@matt_freer) reported

    I get bad signal in my flat and @Plusnet has been down since about 3:15... what am I supposed to do?