Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 11/25/2025 17:20

November 25: Problems at Plusnet

Plusnet is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DICKYDRAKE Richies Drake (@DICKYDRAKE) reported

    @Plusnet absolutely horrendous service today. No reason why, but they say it's my end, ie my fault.... so have to wait till monday for an engineer!!!

  • BenjiArmstrong1 Ben Armstrong (@BenjiArmstrong1) reported

    @Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works.. Had to upload this using moblie data in my home...

  • Tucker431979 Brian Watson (@Tucker431979) reported

    @ShellEnergyHome Please do not buy there broadband guys. Had WiFi drop outs constantly since I joined a month ago.Never had any issues with @Plusnet . Screwed up phone to start with now just constantly dropping out.contacted and won't let you leave. Never use folk's

  • bluegixer1 Gixerspeed (@bluegixer1) reported

    @Plusnet tn34 area my internet service is down, have reset router so many times, 2 days without service, get back to me asap

  • andrewprobert2 andrew probert (@andrewprobert2) reported

    @Plusnet Hi, I am getting issues with my speed when using a VPN I have to use one as its my company one, I get 54mbps without it being on and 590kbps with it on, is there a router setting that is throttling this connection? Andrew

  • RobinAusten1 Pob (@RobinAusten1) reported

    @Plusnet 🚨HELP PLS... mobile phone's stopped working- not connecting to phone net=no phone or texts. Can't seem to contact you via web/app w/out phoning🤔. SIM corrupt?? Other 🤮EE sim card still works. V new s22+ phone. All other phone systems work, just this SIM card🧐 Hay-elp

  • BenjiArmstrong1 Ben Armstrong (@BenjiArmstrong1) reported

    @Plusnet Why do i still have to pay this contract, getting really fed up of the 1mbs download, and the most bipolar ping ive ever had, Joke of an internet provider..... Not long till we can **** you off and get one that works

  • broadstairsjo jo scott (@broadstairsjo) reported

    @Plusnet almost £300 early termination taken on a contract cancelled in error by PlusNet. . so agreed refund should be immediate. 3 days and counting . . its January. worst month possible to have unexpected hit.

  • realkailoren Ali - Kailoren (@realkailoren) reported

    @FalconeHosts In your contract there will be a minimum service guarantee (its usually internet speeds) and if it falls below that, or you have frequent unexpected outages you can get out of the contract at any time. I did the same thing with Plusnet when I lived in the UK

  • her0n her0n (@her0n) reported

    @Plusnet Having some very unusual broadband connection drops today. Can't seem to hold a connection for more than 10 mins without needing a router reboot. I work from home full time and can't do my job! Frustrated. Please help? 🙏