Plusnet

Plusnet Outage Report in Wolsingham, County Durham, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wolsingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wolsingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wolsingham, County Durham, England 11/22/2025 05:50

November 22: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Wolsingham, England

Latest outage, problems and issue reports in Wolsingham and nearby locations:

  • LeDreamboat Scott ⚫️⚪️ (@LeDreamboat) reported from Sacriston, England

    Don’t ever get @Plusnet broadband! Tried to cancel within 14 days of it going live due to it being absolutely useless, to then be told the cooling off period was from when I signed up!! 🤬. (Had to switch the WiFi off to tweet this)

  • HannahRose1401 Hannah Jeffrey 🇪🇺 (@HannahRose1401) reported from Sunderland Bridge, England

    Has your Internet gone down @plusnethelp @Plusnet? NHS worker struggling to work from home here.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • David_McGloin David McGloin (@David_McGloin) reported

    Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM

  • cherie_livres Cherie (@cherie_livres) reported

    @absoluteradio Is there an alternative text number other than 81215 I can use? I'm with Plusnet and they don't support sending to shortcodes on text! (I've entered online as I always do, but I'd like more entries!)

  • Har84587860Paul Paul Harris (@Har84587860Paul) reported

    Having paid a final bill on some billing system that is beyond belief we are finaly free of @plusnet I can honestly say I have never paid so much for a service this corrupt and poor. To all you folks paying more next week they are having a laugh! enjoy.

  • froddd Fred (@froddd) reported

    @Plusnet I take it no changes to existing SIM-only customer contracts mean there will be no changes to roaming charges, and that contracts will roll over at end of contract period with same terms?

  • fronkoduck Robin (@fronkoduck) reported

    @Plusnet She is a vulnerable customer and is currently unable to receive calls.

  • melmacnab Mel Macnab (@melmacnab) reported

    @Plusnet in Spain do I need to put my data roaming on as I can’t make calls or get any signal unless I do?

  • fronkoduck Robin (@fronkoduck) reported

    Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?

  • Yapoo936 k (@Yapoo936) reported

    .@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.

  • purple_dragon25 kelly (@purple_dragon25) reported

    @Plusnet hi I have an issue regarding my internet - I have an Amazon echo show 1st gen and it keeps dropping out on calls. My ps4 is fine as are my other devices.

  • TimButlerWorcs Tim Butler (@TimButlerWorcs) reported

    Hi @plusnet I've been trying to get through on the phone line for 30 minutes but it doesn't seem like there's anyone there. I want to cancel my broadband account but no-one will answer the phone to help me. Where can I find a form or an email address to close my account?