Plusnet

Plusnet Outage Report in Wetheral, Cumbria, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Wetheral, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Wetheral and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Wetheral, Cumbria, England 01/11/2026 07:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Wetheral, England

Latest outage, problems and issue reports in Wetheral and nearby locations:

  • mikesmurf66 Michael Murphy (@mikesmurf66) reported from Carlisle, England

    @Northernmunkey @bt_uk @Plusnet I've got bt. Never had a problem

  • spnmnx SPNMNX (@spnmnx) reported from Wetheral, England

    @Miss_J_86 @Plusnet Dog shit plusnet are leave them

  • lamacaroon Cam (@lamacaroon) reported from Carlisle, England

    You only get one chance to make a first impression, @Plusnet. Very disappointed in the the complete absence of customer service. May re-evaluate before I'm tied in.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jgsouthy James Southworth (@jgsouthy) reported

    @shaun_tyssen @Plusnet YO10 having the same problem

  • topcat_2006 Tramline TEC (@topcat_2006) reported

    @Plusnet your service is hopeless. Despite suffering issues and being promised a call back late February noone has called. I've complained on twitter, given my details and noone has called me. I've been queuing for hours on you phone lines. What's going on?

  • DionneM1 Dionne M (@DionneM1) reported

    @Plusnet I googled to fix in the end. Thanks for following up. But why have there been so many issues lately?

  • AFZOK P Stone (@AFZOK) reported

    @Plusnet Think I know why cashback didn't register. My bank's list of direct debits shows last Plusnet taken Oct 2020. BUT the authorisation's still live. So your affiliate sales system assumes I'm existing customer? Quidco & aff network should be able to reinstate? I'll delete old DD.

  • rbcahdsn 𝐁 𝐄 𝐂 𝐂 𝐀 (@rbcahdsn) reported

    @Plusnet my internet keeps flashing orange everything’s plugged in correctly, tried resetting the box and turning on/off, can you help please?

  • lingoczar lingo czar (@lingoczar) reported

    @Plusnet Hi, new mobile customer here... signed up last month for £9 a month sim but this month been billed £9.83, with no explanation for the extra charge? There was no out of plan usage...

  • nanotek7 Damo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@nanotek7) reported

    @Plusnet Been a Plusnet customer for a few years now and it's been great in my area, must have only contacted customer services only twice. Great team, only wish for a faster line. Guys please get us a 100mb package on FTTP or even to cabinet🙏

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet Thanks Tony, as my WiFi went down for a few minutes just after your response, they problem definitely isn't solved yet, unfortunately!

  • MarkPhi60195138 Mark Phipps (@MarkPhi60195138) reported

    @Plusnet When I try to look at the upgrade options on my broadband all I get is "An error has occurred You can't change your products for the moment, you have an order which is currently being processed. Please try again later.". Can you help?

  • nibby01 LA (@nibby01) reported

    Meant to be wfh this morning as I’ve got a long day, but the Wi-Fi is so slow I’ll just go into work. Changed to Plusnet Superfast from Virgin, cos price……and it’s slow af.