Plusnet Outage Report in Tetbury, Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tetbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tetbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (3%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Tetbury, England
Latest outage, problems and issue reports in Tetbury and nearby locations:
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Wallbank
(@MattWallbank) reported
@Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?
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Plusnet Help
(@plusnethelp) reported
@thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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J.R
(@Jake_Shakey) reported
@ilona_alcock @addsrichmond Apparently BT hold the monopoly, so whoever you go for they will rent the line from BT. If there is a fault with a cabinet, it'll go to openreach (same parent company but different arm). We've had problems with BT, Sky and Plusnet. Sky were best over all but charged the earth
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David Breeze
(@davidcbreeze) reported
@virginmedia My @virginmedia is still poor, as has been the case since lockdown in March. Luckily I have cancelled and my new @Plusnet connection is excellent, so the fact that VM has been unavailable all evening no longer means my household is without Internet, again.
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Katie Langley
(@KatieLangley97) reported
No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.
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Helen Whitehouse
(@actuallyhelenw) reported
Hi @plusnethelp @Plusnet i really need help, WiFi was meant to be set up on Friday but heard nothing, can’t get a response via email or DM and just been on hold for 30 mins with no answer. I need it to work from home
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Justwannasay
(@enamel1326) reported
@Plusnet possibly the worst customer service ever! Having praised you for years I now find myself having problem after problem with wifi connection. No one EVER answers your phones. No doubt if I opted for the “thinking of leaving us” option I’d be answered immediately😡#plusnet
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mariec
(@MarieAClamp1) reported
Imagine being the sort of company that ignores correspondence even ones which have been sent through the post think it's acceptable to leave someone without internet service. Welcome @Plusnet and @plusnethelp disgraceful company to deal with!
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steve hayes
(@stevehayes568) reported
@JennyGill15 @plusnethelp Come on plusnet sort out your service
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Derek Jones
(@djones1509) reported
Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet