Plusnet Outage Report in Tetbury, Gloucestershire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tetbury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tetbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tetbury, England
Latest outage, problems and issue reports in Tetbury and nearby locations:
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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💥laura jayne💥
(@laurajayne44) reported
@Plusnet could someone please check my DMs! I have been trying to contact someone as the app says a technical issue has restricted my internet access! Its been a week now & no response from anyone!
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david eckley
(@galalaxyquest) reported
@plusnethelp Plusnet please issue tickets for my 2 complaints on PM
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EnglishTwat
(@ScottDa77913718) reported
@Plusnet I need to order a new router, hub one is dying and new devices won't connect at all. Bought by hub to replace but can't confiq properly, help? Thanks
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Deb 🌺
(@moomadeb) reported
@Plusnet hey our internet #plusnet is down. The router is red, off! Help, do you know the reason? #lowestoft
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Philip Gruffiths
(@PhilipGruffiths) reported
@Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.
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peter jackson
(@petejackson1952) reported
Had a bad weekend trying to watch sport on tv due to internet going down every 10 to 15 minutes. Reported it and the girl just told me to do what I had already done but her actionl took out my TV altogether, then PLUSNET had the cheek to take my money yesterday. They got to go.
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David
(@David297819311) reported
@Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru
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Duncan Kendall
(@dkgb) reported
@plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles
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Sarah J Patterson
(@Sarahjpattz) reported
@Plusnet generic question about digital switchover. I have an alarm system which uses my landline to call me when there is an issue. What is my next step? When do I have to action the next step?
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ZeNeX
(@ZeNeX_74) reported
@TrooliFibre now why would you traffic shape your competition? i cant sign up to plusnet on trooli wifi. switch to 4g and takes seconds. sorry you dont cover my new house. bad practice