Plusnet

Plusnet Outage Report in Tetbury, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Tetbury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tetbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Tetbury, Gloucestershire, England 04/23/2024 11:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Tetbury, England

Latest outage, problems and issue reports in Tetbury and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MattWallbank Matthew Wallbank (@MattWallbank) reported

    @Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • Jake_Shakey J.R (@Jake_Shakey) reported

    @ilona_alcock @addsrichmond Apparently BT hold the monopoly, so whoever you go for they will rent the line from BT. If there is a fault with a cabinet, it'll go to openreach (same parent company but different arm). We've had problems with BT, Sky and Plusnet. Sky were best over all but charged the earth

  • davidcbreeze David Breeze (@davidcbreeze) reported

    @virginmedia My @virginmedia is still poor, as has been the case since lockdown in March. Luckily I have cancelled and my new @Plusnet connection is excellent, so the fact that VM has been unavailable all evening no longer means my household is without Internet, again.

  • KatieLangley97 Katie Langley (@KatieLangley97) reported

    No internet for another two weeks all due to errors on their end, thanks @Plusnet, wouldn’t recommend to anyone.

  • actuallyhelenw Helen Whitehouse (@actuallyhelenw) reported

    Hi @plusnethelp @Plusnet i really need help, WiFi was meant to be set up on Friday but heard nothing, can’t get a response via email or DM and just been on hold for 30 mins with no answer. I need it to work from home

  • enamel1326 Justwannasay (@enamel1326) reported

    @Plusnet possibly the worst customer service ever! Having praised you for years I now find myself having problem after problem with wifi connection. No one EVER answers your phones. No doubt if I opted for the “thinking of leaving us” option I’d be answered immediately😡#plusnet

  • MarieAClamp1 mariec (@MarieAClamp1) reported

    Imagine being the sort of company that ignores correspondence even ones which have been sent through the post think it's acceptable to leave someone without internet service. Welcome @Plusnet and @plusnethelp disgraceful company to deal with!

  • stevehayes568 steve hayes (@stevehayes568) reported

    @JennyGill15 @plusnethelp Come on plusnet sort out your service

  • djones1509 Derek Jones (@djones1509) reported

    Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet