Plusnet

Plusnet Outage Report in Taunton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Taunton, Somerset, England 02/02/2026 20:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RoeArbitration FamilyLawArbitration (@RoeArbitration) reported

    @plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    @zoetunstall @matthewrayner @Plusnet I had similar problems, plus lengthy outages and being outright ignored by Virgin as well, so I wouldn't pick them, either.

  • Martin76x Martin - (@Martin76x) reported from Inverness, Scotland

    When @Plusnet Blatantly lie to me and take the money for the bill the promised was covered by credit #WTF #LIES #TradingStandards

  • obliquitywrites Obliquity 🖤🤍💜💛 💙🍍 (@obliquitywrites) reported

    Also, opening up Plusnet DMs today reminded me that, despite requesting a DM last time we had an issue, nobody actually ever responded to it.

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds

  • prince_of_ales Johnny R (@prince_of_ales) reported

    @Plusnet This isn't desperately urgent but if you could get the ball rolling? Having problems accessing Plusnet Call Protect- logged a couple of jobs but still not rectified. Just tried 1572 - "service can't be connected". *** ticked on call features marked as "currently active"?

  • The_Morningstar Tony H (@The_Morningstar) reported

    @jugglerbry @WolfBaginski @Plusnet I would use a good wifi analyser app and check how many other local routers are using the same channel for 2.4ghz. I've been in the situation where my signal has been competing with 6 or other routers on the same channel. 5ghz shouldn't be a problem.

  • martyn8484 Martyn8484 (@martyn8484) reported

    @Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!

  • Plusnet Plusnet (@Plusnet) reported

    @JacquiPybus Thanks Jacqui, we'll reply back to that as soon as possible. I've just tried calling 0800 432 0200 myself and the call connected fine, did you make the call from a mobile or a landline when you had that issue? - Adam - Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @actomox Hi there, our network doesn't support the use of short code numbers, I'm really sorry if that disappoints. - Adam - Plusnet Sheffield