Plusnet Outage Report in Taunton, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Taunton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Plusnet
Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Taunton, England
Latest outage, problems and issue reports in Taunton and nearby locations:
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.
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Andrew Hopkins
(@MrAndrewHopkins) reported
from
Taunton, England
@Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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DoctorFreeze
(@_Doctor_Freeze_) reported
@Plusnet Yes im still having issues like I have for weeks and weeks
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Katharine
(@BombeDeChaton) reported
@Plusnet Hi Emma, it's now more than 48 hours since I rang on Sunday and I have not had a callback. I'm moving house on Saturday so I'm sure you understand this is already a stressful situation and this lack of customer service really isn't helping.
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no body
(@shrew69) reported
@phoenixbaggie @mikehemm Plusnet offer decent prices but are owned by the devil (BT). Utility Warehouse do good deals but never really show prices. These two have decent support, the rest are much of muchnesses with crap support. If you dont need huge speed go for 36Mbs and save a couple extra quid.
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Paul Young
(@PaulYoung034476) reported
@Plusnet No broadband since 13:00. No answer from Customer services. Finally got through and told it is closed. My service is always going down and slow. Absolute Rubbish - Be warned anyone thinking of using Plusnet
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Joshi Eapen
(@joshikeapen) reported
@Plusnet has got the worst customer service. My home move broadband order is not sorted even after 4 weeks. None of their CS advisors know what's happening. Never ever go near their broadband service #shambolic
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sarahjcoleman.eth • 𝕴𝖓𝖐𝖞𝖒𝖔𝖑𝖊
(@Inkymole) reported
The thrill of having a phone installed at home was immense, and the thrill of my business paying for its own ADSL line to go in was equally visceral - it never worked, we were too-early adopters of what was later to become @Plusnet (later a client).
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Neileod
(@Macleod77Neil) reported
@Plusnet please contact me in regards to my recent issue
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Plusnet
(@Plusnet) reported
@laaurxn Hi Lauren, sure and I'm sorry that you're unhappy with you billing. Please send us a DM with your broadband username or mobile number depending which service it's for and I'll make sure we get it sorted. - Adam - Plusnet Sheffield
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IMilkedAnAlmond
(@IMilkedAnAlmond) reported
@MartinSLewis Been with plusnet for 3 years, pay for the phone line. And never connected any phone to it! Gonna leave them for Full Fiber £22pm! No phone needed.
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michael smith
(@boabsmith45) reported
@Plusnet oh , and it’s almost 1 am … internet is 24 hour , life is 24 hour , but customer service is 12 hour ?? …