Plusnet outages and service status in Taunton, England

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

• 
  John Beardon (@JohnBeardon) reported 9 minutes ago from Oake, England

  @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

• 
  John Beardon (@JohnBeardon) reported 17 minutes ago from Oake, England

  @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

• 
  Andrew Hopkins (@MrAndrewHopkins) reported 18 minutes ago from Taunton, England

  @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  James Marshall (@jmgrahit26) reported 6 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  JaYmZ.exe (@JaYmZltd) reported 8 minutes ago

  Broadband by @VodafoneUK is down again. 2nd time in just under 2 weeks *27th june before* Was a couple hours last time hopefully not the same today. Cant be fun for the engineers sorting this out if its an outside job! Should have stayed with @Plusnet.

• 
  🙈🙉🙊 (@lainey5565) reported 10 minutes ago

  @MadDogBrit Go with Plusnet.... Customer service when needed is MUCH better.

• 
  Gordon D Comstock (@GordonDComstock) reported 12 minutes ago

  @Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.

• 
  Tom Bodu (@tombodu2) reported 12 minutes ago

  @Plusnet Why is loading you own page so slow?

• 
  visceralview (@visceralview) reported 13 minutes ago

  Cancelled my Vodafone broadband. They are vile. Customer help is a foreign call centre! I have choice of 2 providers Plusnet or EE. I only need a basic service no landline. Both are same price. Any advice on which is best meaning few connection problems and good customer service?

• 
  Bri 💙 (@OriginalBigBri) reported 15 minutes ago

  @Plusnet This is the 21st century! I don't want to go through a bunch of phone menus that don't even have the option I need, to then be told the wait time is over 20 minutes, just to open a support ticket. Why can't I just login and create a support request ?

• 
  Dish Dish (@DishSmichri) reported 18 minutes ago

  @DeviateDefiant @MoneySupermkt Go to Plusnet. Didn’t realise how **** Virgin broadband was until we switched. Great speeds, no dropping out

• 
  Tó's Right Foot (@UncommonNeutral) reported 20 minutes ago

  @longlaneroyal @virginmedia I don't understand why anyone uses Virgin Media. I've literally never met a happy customer of theirs. Plusnet forever and always.

• 
  TheCureIsWorseThanTheDisease (@cureisworse) reported 20 minutes ago

  @Plusnet Ok. I will wait for them to contact me then as I'm not chasing again, given I get ofcom-mandated compensation for missed appointments and delays of starting a service after an agreed date.