Plusnet Outage Report in Taunton, Somerset, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Taunton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Taunton, England
Latest outage, problems and issue reports in Taunton and nearby locations:
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Andrew Hopkins
(@MrAndrewHopkins) reported
from
Taunton, England
@Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kate Bevan 🇺🇦
(@katebevan) reported
Hey @Plusnet please can I have my internet connection back? It's been down for half an hour in SW6
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Mig
(@blackhairbub) reported
@Plusnet sent a DM and you ignore that too. Guess you aren't really doing customer service right now?
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Raoul Morris
(@ThreeHeadsInc) reported
@Plusnet customer service falling off a cliff
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E-motion Media
(@LesPerrry) reported
@Plusnet have you ever considered training your work from home staff on how other departments operate so when they deal with a customer issue their actions do not cause a cascading waterfall effect of erros #notaskingforafriend
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Emily
(@egnorton0) reported
@Plusnet I've started a house move with yourselves and despite agreeing 08/08 as date for engineer visit, it's been booked for wrong day on your end. Now seem to be stuck in a loop with your online support system. Can you help as I don't want £65 charge for something not my fault
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SteveTheHero
(@SteveTheHero2) reported
@AdobeCare I've not used any yet as I can't even login to download it. I signed up for lightroom and photoshop. I am in the UK and my ISP is Plusnet
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Haddon Davies
(@magicsnaps) reported
@Plusnet Ancient router was fried by a power cut surge. Ian your technical support colleague identified the problem and organised sending out a Hub Two. Result: Problem solved in 48 hours. Customer delighted. Well done PLUSNET!
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David Wilson
(@fatboy_no8) reported
@Plusnet another day, another outage. Fed up of resorting, fed up of being given run around. Last time, your agent said I should complain to @WeAreOpenreach whose website tells me to contact.. You Failed engineer appointments, daily outages. Please fix my service
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FITNESSUK
(@FITNESSUKdotTK) reported
@Plusnet Our business broadband 2 year contract has just ended and the price has jumped upto £59.76, how can we signup for a new 2 year contract and get the bill back down to the original £26.40, we don't really want to start messing about switching providers.
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Josh McDermid
(@JoshuaMcDermid) reported
@Plusnet Got back from holiday on Monday night and haven't been able to get internet. Sent a private message and raised a case on the website, yet haven't received a reply. Paying for internet I'm not getting and can't terminate without paying loads of fees.