Plusnet Outage Report in Taunton, Somerset, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Taunton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Plusnet
Plusnet is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Taunton, England
Latest outage, problems and issue reports in Taunton and nearby locations:
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.
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John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy ⭐️
(@lucyyoung90) reported
How can I contact @Plusnet to cancel my broadband order this weekend? 21 days today since I placed the order and still no internet... phone number that claims to be 7 days a week is definitely telling me they are Monday to Friday when I ring. Online chat is offline...
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Joza Knights
(@ThreadsAplenty) reported
@Ipin_by_the_sea @AnnCleeves @virginmedia Agreed - we've been with Plusnet for 15 years and they're always brilliant on service and upgrades.
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Ipin
(@Ipin_by_the_sea) reported
@AnnCleeves @virginmedia Ann, We’re with Plusnet who are owned by BT and sorted out our recent issues without much drama.
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DJ Jimmy K
(@DJ_JimmyK) reported
@Plusnet @plusnethelp your Internet service this week has been appalling. The line keeps dropping out and causing constant interference with services. Could you please help accordingly.
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P Barrett
(@PBarrett8) reported
@cashbey @Plusnet @plusnethelp useless, just cuts out whenever their network can't cope and they just spend the whole time trying to tell you its something your end. If that is the only service they can provide then fine, i will take if for a fiver a month.
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Simon Williams
(@simonjhwilliams) reported
@Plusnet WiFi on my router is broken & @plusnethelp said that you don't support WiFi on your routers! I was advised to buy 3rd party router to fix the problem. So I pay for a service but you don't support the thing that delivers that service. Shocking! & Rep blocked my complaint
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P Barrett
(@PBarrett8) reported
@Jack_WJB @Plusnet yep if we can just limp the network to 8pm then we can all go home and the users can whistle as the network falls apart around this ears.
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Anthony Fitzgerald
(@afitzgeraldnhs) reported
@Plusnet @plusnethelp awful customer service - my 75 year old “Yorkshire Folk” father waiting for connection since Tuesday am - also spending my time on hold to awful music - it isn’t like the adverts that’s for sure !
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Thomas Jordan Jones
(@T_J_Jones_1997) reported
@bash183 @virginmedia You'll find internet provider routers/hubs are terrible for reliability and performance. I've had 3 from PlusNet over a 2 year period, gave up in the end and bought a Google Nest Router. No issues since
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P Barrett
(@PBarrett8) reported
any else have issues with @Plusnet connections after 8pm, after customer services have gone home and then they get back in its all fine again. Is this part of the business model. Combined with making people run about "trouble spotting" at home when the issues are in their network