Plusnet Outage Report in Taunton, Somerset, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Taunton, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Plusnet
Plusnet is having issues since 01:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (14%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Taunton, Somerset, England
The most recent Plusnet outage reports came from the following cities: Wellington.
| City | Problem Type | Report Time |
|---|---|---|
 Wellington |
Internet | |
| Taunton |
Wi-fi | |
| Taunton |
Phone | |
| Taunton |
Internet | |
| Taunton |
Internet | |
| Chard |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Taunton, England
Latest outage, problems and issue reports in Taunton and nearby locations:
-
John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.
-
John Beardon
(@JohnBeardon) reported
from
Oake, England
@Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.
-
Andrew Hopkins
(@MrAndrewHopkins) reported
from
Taunton, England
@Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Pete Sutton
(@PeteSutton) reported
@Plusnet @Screwfix I can't access Screwfix website, as of a couple of weeks ago. Not just me, from other tweets the issue seems to be Plusnet. Mac OS10, Firefox. Ok on Android.
-
Phil Mills
(@FEF_Phil) reported
Now onto day 8 of a fault with @Plusnet. Customer service has been atrocious as all they do is provide empty promises and excuses. And now I'm supposed to wait around for another two days before they can even be bothered to take another look at it.
-
顾荣新
(@grngxn1) reported
@Plusnet why my order is too slow？plusnet promise the order will be completed with one week. But phone message from plusnet notice me my account will be activated on 16/11. It will take two weeks and more. Why? Could you make my order completed sooner? usename daniel1906
-
Scott Gillespie
(@ScottSqueech) reported
@Plusnet you’ve closed my account 10 days early and no one I’ve spoken too seems to know how to fix it
-
Openreach
(@OpenreachHelp) reported
@MushroomWonders I've not suggested it was anyone's fault. I've advised how you can get a speedy resolution if your parents are vulnerable. The provider has a welfare process to help vulnerable customers. If the services are with PlusNet, you would contact them. 1/2
-
NicoleH
(@NicoleH90735026) reported
…and have now frozen my 76 year old mother's account for 24 hours and are completely unable to resolve it 'because it is the weekend'. Utterly unacceptable service and I'll be cancelling both my mother's and my PlusNet phone and broadband accounts.
-
HRS
(@HRS_live) reported
@Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?
-
Dr.H. Hakan Yıldırım
(@HHakanY) reported
Service sector fails in the #UK. Today, I upgraded my #broadband and they are coming to install on 16th December from @Plusnet . It’s more than a month!! It shouldn’t be so difficult to employ more people but they prefer cutting the costs and don’t care about the service
-
JP
(@CornishPasty85) reported
@Plusnet is it possible to change our router password? Tried the website but couldn't find the solution. Thank you.
-
NicoleH
(@NicoleH90735026) reported
@Plusnet Utterly appalling customer experience today and will be cancelling two contracts with you as a result.