Plusnet

Plusnet Outage Report in Taunton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Taunton, Somerset, England 01/02/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WazaParkes Waza (Terry) Parkes (@WazaParkes) reported

    Hi guys got some Internet issues thanks plusnet, so going to be dark for a few days hopefully it's fixed in 3 days as they promised but who knows. Pray for me hahaha

  • orion_mc2 Nihat Yumer (@orion_mc2) reported

    Hi @Plusnet one of your staff made a mess with my contract. Despite you looked into it and confirmed the mess and promised that it is solved you are still charging me more than what supposed to. Also ignore my emails. Can you please solve the issue.

  • MoshirisMyMate TheGodlessBlueBear (@MoshirisMyMate) reported

    Hi @Plusnet I've not had any service at all since Wednesday. I've tried live chat and keep getting kicked off and told to phone you. Which I would do except, I've no pissing phone service. Any idea what's going on or is it time to move providers.

  • sevenhelz Rory (@sevenhelz) reported

    Can't login to plusnet even after resetting password, no way to email them to ask that they simply send me my final bill 🙃

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Please explain why you will not offer FTTP to properties with fibre cables recently laid. I cannot understand why you can connect via FTTC but not FTTP. There seems to be no just reason. I don't really want to leave you as you provide an excellent service. Confused....

  • thedurhamdad Pete (@thedurhamdad) reported

    Help needed please @Plusnet - our service keeps intermittently dropping even after a factor restart. Is DH1 area of Durham still impacted by #stormarwen ? Or another issue? Many thanks

  • cookson_lee Lee Cookson (@cookson_lee) reported

    @Plusnet as a customer I want to say your customer service was amazing when dealing with my broadband needing to be fixed on two occasions in November. Thank you to the support on phone and the engineers after. Cheers.

  • JMbangor John M (@JMbangor) reported

    @MarcAllera Definitely a lot to do. @Plusnet help on Twitter refusing to assist me in identifying why my address is not showing for the FTTC product when I am looking to switch from BT FTTC to Plusnet.

  • mairiholt Planet Angus 💙 The NHS 💙 (@mairiholt) reported

    @Plusnet 10 days without Internet in DG3 - neighbours have been provided with hubs or unlimited mobile data by their providers until the issue is resolved. What can you do to help please?

  • PackhamEllen Ellen Packham (@PackhamEllen) reported

    can officially say @Plusnet wifi is the worst. this is the THIRD ISSUE i’ve had with them in 5 months. where exactly is the £20/month going?