Plusnet

Plusnet Outage Report in Taunton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Taunton, Somerset, England 01/22/2026 10:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SolarioRacing Jason Neville (@SolarioRacing) reported

    @Plusnet why on earth would you cancel an email address when a broadband account is closed? How inconvenient for your customers can your technician team get in touch with me please?

  • MaxAttaq Attaq Motorsport (@MaxAttaq) reported

    @ghinzani @BTCare @WeAreOpenreach We get just the same through PlusNet. Drops out at 1630 then in the hour all night. Neither they nor Openreach can fix it. Been going on for years but particularly bad in lockdown.

  • KitKatB Kirsty Baxter (@KitKatB) reported

    @plusnethelp I have tweeted you twice now with no response. I changed my contract with you to get a better speed and since then the connection is awful! I just tested and I am getting dwnld spds from 5.6mbps through to 38.8mbps ( I am paying to get a minimum of 40+) @Plusnet 😡😡

  • _thekatspyjamas Kat Lacey (@_thekatspyjamas) reported

    @MattCarnie I upgraded to fibre with Plusnet who I think use EE's network. It is just me using it but so far its been faultless and Plusnet do have decent customer service

  • rhino_beehive rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??

  • AFC_Mofo **** (@AFC_Mofo) reported

    @fkhanage Unless it's virgin, they're all using the same wires. Go with whoever offers the best customer service, whoever is the cheapest or whoever offers the best package... whatever your priority. That used to be Plusnet but that's not the case any more.

  • grezwell19 Grahame Perry (@grezwell19) reported

    @kirstin_leese @Plusnet Ha, not surprised at all. Going through a similar issue. A fault they can't fix. Told me I can leave in 30days, we will see

  • ShitGimpEdits **** Gimp Edits (@ShitGimpEdits) reported

    @Morrigoobers @Plusnet @virginmedia I mean **** the refer a friend bs, I'll just say. Yeet plusnet, go for virgin.

  • Colinblakley Colin Blakley (@Colinblakley) reported

    @plusnethelp @Plusnet Possibly THE worst broadband we have ever had. 1.3Mbps, keeps dropping out, and after 30 mins on the phone gave up trying to talk to anyone

  • joseyong7 JY (@joseyong7) reported

    @Plusnet my broadband is so slow it won't even run a speed test. How did you win customer of the year?? There is no way to contact you so am going to write to ombudsman to try to leave, unless you contact me via this and sort it! Awful. Avoid. Used to be good.