Plusnet

Plusnet Outage Report in Taunton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Taunton, Somerset, England 12/04/2025 17:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Taunton, Somerset, England

The most recent Plusnet outage reports came from the following cities: Wellington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWellington Internet
United KingdomTaunton Wi-fi
United KingdomTaunton Phone
United KingdomTaunton Internet
United KingdomTaunton Internet
United KingdomChard Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jjand00 jaz j (@jjand00) reported

    @Plusnet please can you sort out your internet issues been on and off all day

  • MegaSp00n Si (@MegaSp00n) reported

    @Plusnet I called at 8 and got sorted, thanks. I am surprised that you have no out of hours support though, even through your text service

  • DavyTolmie David Tolmie (@DavyTolmie) reported

    @Plusnet Can you help me activate my new sim, have sent DM

  • ProbablyNowt ProbablyNowt (@ProbablyNowt) reported

    Truly awful 'service' from @Plusnet broadband. 2 weeks since house move: still no internet connection. Now told to wait a further 4 days until someone will 'look into it further'. Broken promises, conflicting info, delays, 0mb. For £65 fee? That won't do 💩

  • ProbablyNowt ProbablyNowt (@ProbablyNowt) reported

    @Plusnet DM sent, thanks. Neither of your advisor's promises yesterday of 'I guarantee it will be on by tomorrow' and 'I will call you back later today to check' came true. Honestly, this has been an abysmal customer experience. Especially when needing to WFH.

  • JayRobe31778845 Jay Roberts (@JayRobe31778845) reported

    @kyajbuller @Plusnet is by far the worst home wifi you can ever get. They promised me between 66-77mbps of speed and a minimum guarantee of 60mbs. For the last two years we’ve been getting below 5mbps on a concenstant basis. A lot of the time below 2mbps.

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet Yorkshire puddings is quite apt . Why as a long term customer must I pay £10.93 a month but as a “new” customer pay £9 for the same sim deal. ?

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet I need to raise a formal complaint: what's the fastest way to do that?

  • Kevin_Bridgend Kevin Jones #FBPE (@Kevin_Bridgend) reported

    @Plusnet Just to update everyone, the fault has been resolved with Bob's help. Call was raised on Feb 9th, it was sorted on March 31st but I am delighted to see it working again even if it was a huge struggle to get plus net netops team to accept if was a problem on their server.

  • WorkieTicket99 muckfe (@WorkieTicket99) reported

    @Plusnet why do you seek to punish long term customers ?. My current deal (as a long term customer )is now £10.93 a month … new customer pays £9. Fantastic.