Plusnet

Plusnet Outage Report in Taunton, Somerset, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Taunton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Taunton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Taunton, Somerset, England 02/04/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Taunton, England

Latest outage, problems and issue reports in Taunton and nearby locations:

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 2 days ago, I tweeted @plusnethelp. No response. Your support chat is permanently unavailable and I am not prepared to waste another half hour of my life in a call queue (unless of course I can bill you my std hourly rate). Please provide an efficient contact method.

  • MrAndrewHopkins Andrew Hopkins (@MrAndrewHopkins) reported from Taunton, England

    @Plusnet @plusnethelp Are there any connection issues in TA1 at the moment? I have lost all access to my broadband 🙁

  • JohnBeardon John Beardon (@JohnBeardon) reported from Oake, England

    @Plusnet 7 days ago, we enabled call diversion. Not active, not working. Service unavailable. Support requested @OpenreachHelp apply settings again last Thursday 'you'll get an email'. Guess what. No email and this service is not jolly well available 4 days later.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Crystalgmcd1 Crissy (@Crystalgmcd1) reported

    @Plusnet claims to have the best customer service but I've been trying to contact them UNSUCCESSFULLY for weeks. I've not used my bb for over a year now I'm being charged extra for using nothing.

  • Karamat93411150 Karamat Hussain (@Karamat93411150) reported

    @Plusnet My plusnet is awful after midnight it keeps playing up never going with them again 🤬

  • ukdavies Andy Davies (@ukdavies) reported

    @Plusnet the reliability of Plusnet is pretty poor. We seem to get outages on a fairly frequent basis.

  • douglas_shand Prof. Douglas Shand (@douglas_shand) reported

    Hi @Plusnet - I need some help cancelling an account. For various reasons - I don't know the mobile number and can't log into the account online.........

  • rainbowglenscot Rainbow Glen 🌈 (@rainbowglenscot) reported

    @Plusnet I run a SME from home and have your 'superfast' business broadband. Always had good service from you until we started having issues since upgrading. Now we can't get through by phone and chat function is down. Given its a business customer, I expect better, tbh 😣

  • Grippo77 ⌬ Dr Grippo ⌬ (@Grippo77) reported

    @TinSoldier1 If plusnet can't provide what you want, are you sure any one else can? It might indicate there's a problem/limitation with the line, or with the cabinet and that other providers would have the same issues?

  • cupofassam Mark Taylor-Batty (@cupofassam) reported

    @Plusnet Thanks. We have tried all these recommendations. The wifi signal deteriorates again each time it is restored. Devices that could connect 10m away for years can no longer when more than 4m away from hub. No longer reaches the extender. Switching channels ok for a day.

  • ant1188 Anthony (@ant1188) reported

    @Plusnet Why do you shut down your help numbers when people actually want help, all the numbers on the site apart from sales are not recognised, my broadband has no connection and no one can access any help from your site

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @StevenB48053410 @Plusnet @MoneyTelegraph Same email here. Didn’t sleep. We were promised 9 days ago this wouldn’t happen as our account was closed down in error and they are dying to charge us termination fees despite still being a customer. We were assured over and over again!

  • gewoodroffe Gem Woodroffe (@gewoodroffe) reported

    @Plusnet @BBCWatchdog Having issues and now threatening emails despite a fault your end on our original account we had for years . We now have 3!! Can anyone actually resolve this….writing notes to billing isn’t working. Didn’t sleep last night over the stress of an email I got