Plusnet Outage Report in Tadley, Hampshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Tadley, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Tadley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Tadley, Hampshire, England
The most recent Plusnet outage reports came from the following cities: Reading and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Tadley, England
Latest outage, problems and issue reports in Tadley and nearby locations:
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving
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Carlitos del Grana
(@carlospinto08) reported
from
Twyford, England
@Plusnet Your customer service si rude justo lo let you know, i spoke with someone called Brandon about a cancellation and he was laughing at me because apparently I was going to have the same problem with every other company. Happy that I left you!
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Jez Richens
(@jezrichens) reported
from
Basingstoke, England
@Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you
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Jason M Farrow
(@jasonmfarrow) reported
from
Basingstoke, England
.@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.
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Clare Revell 📚💙
(@ClareRevell) reported
from
Woodley, England
@MichaelSnasdell We’ve been with @Plusnet since 2003. Excellent customer service and based in the UK too
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Me
(@comprenne) reported
@Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?
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Chris Beck
(@kit_beck_) reported
@Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them
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FATKEV
(@fatkev1963) reported
@Plusnet @plusnethelp What an absolute Shoer of $#!£ you service is and your contact us is an absolute joke. You are the worst internet provider I have had since AOL dial up in 2000. Your service, Your broadband speed & Your phone charges. You deserve to win ROTTEN TOMATOE'S
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Mrs Barlow
(@kfmag) reported
@Plusnet I am still waiting for a response to the problem with our broadband. Please do not send me another link in which to check it myself- I am unsure as to how you expect me to do that anyway seeing as though we have no broadband connection!
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Paula VanLaningham 💙
(@prvanlan) reported
@Plusnet You know, it is really irritating when trying to report an issue with flickering broadband service that the default assumption from the tech team is that I’ve somehow set up the router incorrectly when it otherwise works.
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Barry O'Brien
(@FluentBarry) reported
@Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor
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GSCS
(@GSCS10) reported
@Plusnet Looks like some tickets have already been opened, no need for me to report the same issue as others.
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Plusnet
(@Plusnet) reported
@jermyn55 Hi Paul, thanks for getting in touch. I'm afraid our Plusnet mobile service doesn't support messaging to short code numbers and why sending texts to this number may not have worked. - Benj
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Steveo Davies🏴
(@STEVEOLUCKY7) reported
@frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off
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Jayney💙
(@EmZeroJayney) reported
@M0KPH I've just ditched EE for my mobile, same basic reason. Told them I wanted a 30 day rolling contract, and they didn't offer that. Turns out that they keep that for when people try to leave. But it's still more expensive than Plusnet. Who are also part of BT, and use EE's network.