Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/26/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RobL_L Rob (@RobL_L) reported

    @Cullen_ward @Screwfix @Plusnet Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • RobL_L Rob (@RobL_L) reported

    @PeteSutton Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • pigey paige ❤️‍🔥 (@pigey) reported

    @betalogic plusnet fibre extra but its ****** ****, had them out checking my lines so many times

  • CanIJustSayhuh CanIJustSay (@CanIJustSayhuh) reported

    @Plusnet All good until it gets a fault ... no service since 3pm Friday in SN2 but no engineer appt till Monday. Thats no good for 3 children needing access to homework and all my devices running on wi fi inc TV... grrrrrrrr

  • jamescfc90 Jamescfc90 (@jamescfc90) reported

    @Plusnet Your customer service is atrocious!! I will definitely be leaving at the end of my contract

  • vivmarshuk Viv Marsh (@vivmarshuk@mstdn.social) (@vivmarshuk) reported

    @Plusnet Also - when you (and other companies) say you're 'experiencing a very high volume of calls', day after day, week after week, you just mean you haven't got enough staff. Hence I put down the phone and have written this instead.

  • JonBF23 Jon Sayers (@JonBF23) reported

    @Plusnet Hi Plusnet home BB users. Is anyone else having issues reaching Screwfix website Plusnet broadband but is fine via e.g. your mobile broadband? Contacted Screwfix, I sent them a screenshot. They said they new of no site issues but was I using Plusnet? What is going on?

  • RobL_L Rob (@RobL_L) reported

    @JonBF23 Hi, you just need to reset your router. Plusnet use dynamic IP addresses that change if the router is reset of power interrupted. Sometimes Plusnet gives one that's abroad for some stupid reason and Screwfix geoblocks non UK IPs Hope that makes sense. Reset your router 👍

  • Polyesterda Florin (@Polyesterda) reported

    @Plusnet I get my mobile phone through Plusnet but I haven't been able to connect to the network for a fortnight. Can you help please?

  • HeliG75412594 Heli G (@HeliG75412594) reported

    @Plusnet your diagnostic bot is driving my crackers. It says I need an engineer to fix my fault text next to book one and the message saying it’s cancelled it and closed my case!! Can you get it to get it a grip or what about an actual person who can help me !