Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 11/25/2025 21:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _AHudson Andrew Hudson (@_AHudson) reported

    Hello #plusnet, perhaps you could help me get my broadband live after waiting over 2 weeks for you to activate my line. No response from your #plusnethelp people nor can I get through on the phones. Please send help.

  • thejobs4network The Jobs4 Network (@thejobs4network) reported

    @plusnethelp Really poor service from PlusNet. Phone line cut off. Now facing Christmas without any service as install is 4th Jan. Would appreciate a call as online chat is unavailable and phone takes 45 mins on hold (minimum)!!!

  • mike21876946 mike (@mike21876946) reported

    @plusnethelp @Plusnet I have Private messaged regarding a new order. Please respond otherwise I will have to cancel my order

  • jennyduncalf2 Jenni, covid longhauler (@jennyduncalf2) reported

    @mariepercival @Plusnet @plusnethelp Poor you I have routed troubles!

  • Ross91766188 Ross (@Ross91766188) reported

    @Plusnet No am not watchin since my internets been of since friday and plusnet seem to be world leeders in not fixin problems..45mins on hold everytime i phone to

  • Floopymoo Maria Alden (@Floopymoo) reported

    @plusnethelp we were supposed to have internet out in 4th October no end of issues, waited in all day for BT today to be told they won't be coming now u til Dec 31st, plusnet you're a joke of a company, I'm ashamed to say I recommended you to my mum in the first place!

  • mariepercival Marie (@mariepercival) reported

    Upside to this @Plusnet @plusnethelp even though no Twitter support either... Customer Support & then the Technician resolved the issue in 90 minutes. #result But PLEASE don’t torture us with 90 mins of Xmas music whilst we wait. My dogs are traumatised!

  • Hazzabee_x °•Hazzabee (@Hazzabee_x) reported

    @Plusnet been trying to contact for a few days regarding our dodgy order and delayed date, every time we ring we’re told to call back later, help me fix this!

  • golfcities golfcity (@golfcities) reported

    @bt_uk 1st September service started with Plusnet. BT billed me on 1st Sept. I have all the communications etc from Plusnet.

  • String82 🍀 Sean 🍀 (@String82) reported

    Not even being able to get in a queue when you've just joined @Plusnet at 9am on a Tuesday morning for an enquiry is a bad sign. Hopefully not a sign of things to come? @plusnethelp