Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/26/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    One month since yet again raising an issue with @Plusnet @plusnethelp and still no response, shockingly bad customer service, Trying once more, before I cancel my direct debit

  • mstorrm mstorrm (@mstorrm) reported

    @jwdk98 @plusnethelp I've been having the same issue yesterday and today. Noise on the phone line and connection randomly drops (router light orange) in CH66. @DowndetectorUK suggests there are issues but Plusnet site says none?

  • bellwood75 Patrick (@bellwood75) reported

    @plusnet Is there anyone home?? Landline down, line test says "unclear result, try again later". Well, it is later. I have tried again. And again. And the same message comes up. 24 hours since my first DM - 4 more tweets since. This is not service, @plusnet

  • maheshjag Mahesh Jagadeesan (@maheshjag) reported

    @Plusnet's own router + AP was causing my Dell to have severe connectivity issues, but on this old-as-new router, things are just hunky-dory (for now anyway)

  • JakRossiter Jak R W Rossiter (@JakRossiter) reported

    @Plusnet @plusnethelp are there currently outages in Surrey? Currently no internet in Weybridge. Also, any danger of customer service answering the phone? Been on hold for 30 mins...

  • shelley1401 Shelley Harvey (@shelley1401) reported

    @Plusnet We have a terribly unstable connection and despite informing you, it remains unresolved. I have 2teenagers who are being disadvantaged further by your inept service. They cannot participate in their home learning successfully due to your poor service

  • Gammon_Army Sir Gammon Army (@Gammon_Army) reported

    @plusnethelp hello, I would like to connect my TV via ethernet, but it doesn't work, I use an old bt hub, I've never had a Plusnet hub despite being with you for years, can I get a Plusnet hub?

  • sarahburton_ sarah (@sarahburton_) reported

    @plusnethelp hi plusnet, our broadband hasn't been working for the past 24 hours, no issues with the router, is there an outage somewhere?

  • i_sainsburys IMadeThisAccountBecauseSainsburysDoesntHaveAnEmail (@i_sainsburys) reported

    Now sitting on hold with no indication of where I am in the queue, or how long it'll be..... I miss the old days when @plusnet were good at customer support. Now they give an impression of not wanting to talk to you. If only I could get @toobbroadband where I am!

  • Ryan_the_BSCB Archer (@Ryan_the_BSCB) reported

    Anyone having problems with @Plusnet #plusnet #wifi