Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/13/2026 16:00

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • listen_natalie Nat, Empress of The Hat Museum (@listen_natalie) reported

    @slightlybored13 It looks like a Plusnet sim only might be the way to go - uses the EE network which I'm on and know is good, but is less than half the cost for more than three times the service.

  • lougabben Louise Bennett (@lougabben) reported from Northam, England

    @Plusnet It’s not good value when you have charged me 7 times for an international call when the call was to a local landline number! I also don’t appreciate having my integrity questioned by a member of your customer service team. Appalling company.

  • noIPv6 sorry, no ipv6 here! (@noIPv6) reported

    @beezly @Plusnet agreed, the longer a service provider takes to deploy ipv6, the less likely i am to want to be their customer - even AFTER they deploy ipv6 because if they’re okay dragging their feet on that front, where else are they cutting corners? 😬

  • davidhattonbook David Hatton Books (@davidhattonbook) reported

    @OpenreachHelp Hi @OpenreachHelp we asked @Plusnet if they could escalate and they’ve just said 7th October is earliest you can sort our internet. I appreciate they’re your customer, but nobody would leave us without water or heating. Why is no internet acceptable for that long?

  • logsy18 Kelly Muskin (@logsy18) reported

    @Plusnet is there a mobile networks issue. Mine and my daughter's phone won't dial out or connect incoming calls?

  • Burryshmee Jools W (@Burryshmee) reported

    @ferhat71 @Plusnet I'm also getting worried about this, @plusnet are not sending me mine and their customer support is not helping. Thinking of asking to be released from my contract - they are not supplying what they offered

  • dr_smithy Stu (@dr_smithy) reported

    @Plusnet Morning, Same as last month my service has been restricted. Same as last month I've paid and two days later the service gets restricted. Don't care if there is a problem with my DD, if i've paid why is the service getting restricted !

  • DeathhFromAbove Ash 👽 (@DeathhFromAbove) reported

    @Plusnet my service went live on 16th August and I was told that I'd receive an email so I can sign up for the £75 reward card within 10 days after activation but I've received nothing. I've emailed multiple times but heard nothing back.

  • mikewiow MikeW (@mikewiow) reported

    @TPLINKHelp Quick update: had to turn off the wireless in our @Plusnet Hub1 router (advanced settings), but the Deco M5 units appear to be working a treat 😎 High hopes for more consistent connectivity 👍

  • stippish Håår we go (@stippish) reported

    @plusnet why do you have no customer service email? Why does your bot have no answers to any questions? Why has my smart cap apparently been exceeded by 300% in ten minutes? Why is my only option to call you, from a band 2 country, which I can't do because of my smart cap? DM ME