Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/12/2026 11:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Heck! That's crap! 😫 Time to complain to the ombudsman? 👀

  • _jaspervdz Jasper van der Zalm (@_jaspervdz) reported

    @Plusnet #customerservice is #appalling. No broadband. Delay after delay. 2 hours on hold and still no further forward. #fail

  • stonedg44 David Stone (@stonedg44) reported

    @Plusnet I eventually received a response at 2005 indicating the "bot" didn't understand my last comment (asking if anyone was still there?) and to reply back with ?ADVISOR. This I did only to be advised at 2009 that the service closed at 1930. What a farce.

  • colindimages colin duffy images (@colindimages) reported

    @Plusnet tried to speak to you via your call centre in order to claim reward. On hold for 15 mins then answered, got put back on hold for another 10 mins then just cut me off. No easy way to speak to someone it seems. Poor service

  • paula_travers 🇺🇦Paula Travers💙🇪🇺#Rejoiner#MBC #Cats❤ (@paula_travers) reported

    @Plusnet I had loss of service at the end of Aug start of Sept. This was rectified by Openreach. I was informed via chat of the loss of service compensation I was due. On my current bill, I have received an amount that is different to what I was told. Can you help?

  • emilyjhjones Emily Jade (@emilyjhjones) reported

    @Plusnet absolute shambles customer service - broadband activation date delayed by a week, then another week, with no explanation. This after being told we didn't need an engineer. Now other half is stuck on hold waiting for an explanation.

  • danger0usdays Theo ⎊ (@danger0usdays) reported

    @iIuvrobertsmith @Plusnet Wtf 24 days?? 😭

  • Plusnet Plusnet (@Plusnet) reported

    @kimptoc Hi there Chris, Sorry I'm a tad late replying to this. Our phone lines are open 8am till 8pm every day. Is it anything I can help with? -Em -Plusnet Sheffield

  • jo_stayo Stacey J Young (@jo_stayo) reported

    @Plusnet can you get back to me about broadband service? Please. You know where to find me

  • AnnPawley Mostly Motley (@AnnPawley) reported

    @Screwfix fyi Problem appears to be with Plusnet.