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Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018
    Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1
    Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KatYoung38
    Kat Young (@KatYoung38) reported

    @Plusnet @YorkshireTea I keep having to reset my router could you please help

  • zoe_engstrom
    zoe engstrom (@zoe_engstrom) reported

    @Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.

  • TobyHolleran
    Toby Holleran (@TobyHolleran) reported

    @OpenMindMH If speed is an issue it could be an OpenReach thing, so you should avoid NOW/BT/TalkTalk/Plusnet etc Sometimes if your router is on an "auto" channel it can get interference from your neighbours' routers which can make the internet cut out.

  • RobCowham
    Rob Cowham 🇪🇺🇬🇧 #FBPE #FBPR (@RobCowham) reported

    @supertanskiii I’ve been with Plusnet for a long time. Their routers are pretty poor. Try Netgear, they do router/modem combined. Always found they perform well. If you’re on fibre their Orbi system I superb thi gives you mesh’ Wi-Fi which negates the need for extenders

  • KittiKat76
    Kittikat (@KittiKat76) reported

    @Plusnet our landline has had no dial tone for two weeks, but you can ring in? Please help

  • salisbury1983
    Mark Salisbury (@salisbury1983) reported

    @Plusnet Worst ISP ever, poor customer service and unreliable connectivity. Speeds so low compared with projected speed. Made the switch an low and behold much better service. Should of learnt when plusnet was branded as the abysmal madasafish…..

  • recameja
    tigersb 💚🐕 (@recameja) reported

    @supertanskiii I hab similar problems Bought a second hand BT smart home hub 6 As Plusnet are owned by BT,the setup is pretty straightforward I've had no problems since

  • DarthRider4
    Darth Rider (@DarthRider4) reported

    @Plusnet Making a call from my Plusnet mobile to a land-line, if the land line is engaged your network does not give an engaged tone it just drops the call like you had dialled an unknown number.

  • SampaTasha
    Natasha Mulenga🇿🇲🇬🇧 (@SampaTasha) reported

    @Plusnet Curtis do you know how many times I've tried to have my connection fixed??? I'll DM you but I'm done and I'm making I'm official complaint.

  • dcag39
    David Gibson (@dcag39) reported

    @supertanskiii If you have Fibre broadband you need a VDSL Modem router, log in to your plusnet account search in help for own router and it should tell you what details you need to put in your new router to connect to there network.