Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/13/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Valkyrionn_ ryan (@Valkyrionn_) reported

    we love to see when my internet goes down for no reason whatsoever, we love to see it, thanks @Plusnet , and there's nothing we can do since we're renting and aren't the account holders woooo

  • chirruptweet Juliet Allan (@chirruptweet) reported

    @Plusnet Been holding on the phone for more than 15 mins to speak about the fact that the incorrectly charged early termination charge still hasn't been removed from our account, in spite of Plusnet's assurances that it would be. Grateful for help in getting this sorted.

  • Smitchalot Sarah MH (@Smitchalot) reported

    My bill from plusnet was £0 and yet today they randomly took money out my account completely ******* me over before as that was “treat” money for my birthday on Sunday. I couldn’t hate a company more they do nothing but **** up constantly. Great start to the day.

  • J006006 JD.006 (@J006006) reported

    @Plusnet Any chance one resolution is to provide a decent service?

  • Akusia (((Akusia))) #IFBAZ (@Akusia) reported

    @Plusnet Is there a way to contact Technical to solve a rather complicated problem with mobiles?

  • kingofgrump Jimmy Bob White 💙 (@kingofgrump) reported

    @Plusnet our internet is all off and on again really not brilliant. Service has never been very reliable at all.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet So that will be 20 days without a broadband connection 🤬🤬. Your mistake - not ours - lost the ability to connect to fibre. Two of us work from home (1 of us - me - runs a business) and one is studying at Uni. This is totally unacceptable. A shocking service from @plusnet & @BT

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet I appreciated your call and that you are taking ownership of this on our behalf. Thank you. Getting us back to ADSL is something, but nowhere near the level of service as per our contract with you.

  • Plusnet Plusnet (@Plusnet) reported

    @litwardle Hi Lee, thanks for getting in touch. The fault raised is still showing to be worked on, so we can only advise to expect further issues until this has been resolved. -Tony Plusnet Sheffield

  • pipsqueek01 Pipsqueek01 (@pipsqueek01) reported

    @plusnet regular EE service problems persist in DL12 8. This has been going on for weeks! Emergency calls only all day today.