Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/18/2026 10:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tourofshame JG (@tourofshame) reported

    @Plusnet router just went from blue to flashing orange. Power cycled, but same issue.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet I would like to officially make a complaint again. I was told that my internet would be on before Wednesday at Midnight and it was not.

  • Plusnet Plusnet (@Plusnet) reported

    @lynnos Hi there. I'm so sorry for the delay in getting back to you. We don't currently support WiFi calling but plan to support it in the future. I'm sorry that that's the case. Please let me know if you have any further questions. Regards, Emily Plusnet Leeds

  • AdamTAshcroft Adam T. Ashcroft (@AdamTAshcroft) reported

    @Plusnet - Ordered fibre broadband and router but the router has not turned up? HELP!

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    Plusnet emails not working?

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet I have a cancellation fee despite never cancelling my service with yourselves?

  • ParrotLegal parrotLegal (@ParrotLegal) reported

    Hey @Plusnet - when you've been happy to offer me business broadband for many years, why can't you offer me business mobiles? Either you offer a business service or you don't.

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.

  • martin_thomas83 Stewp (@martin_thomas83) reported

    @Plusnet Hi I have been a customer for 9 years. My BB is due for renewal. Just checking the best deal I can get for 36mb fibre is £24.99? I received a renewal offer 2 days ago for £22.99 but customer service representative says this has expired

  • Plusnet Plusnet (@Plusnet) reported

    @cheekyfork So I'm not too sure who it is you've spoken to but from what I can see we've remained largely unaware of the issues you were facing and not been able to get someone out in the time you would've liked. - Curtis, Plusnet Sheffield