Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/03/2026 03:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnBryers1 John Bryers (@JohnBryers1) reported

    @Plusnet Hi my mobile SIM is not working. I can't phone or text? How can it be fixed. I've restarted and cleaned SIM.

  • TimmyJDreyer Timothy Dreyer (@TimmyJDreyer) reported

    @Plusnet good day, how can I change my router delivery address? I've emailed support 2 days ago, but received no response. Router is slated for delivery today, but I won't be at home to receive it until after 5pm. Thank you.

  • heatpolicyrich ℝ𝕚𝕔𝕙𝕒𝕣𝕕 𝕃𝕠𝕨𝕖𝕤 (@heatpolicyrich) reported

    @Plusnet hi. Pretty shocked to receive a bill and a threat for debt collection referral after you advised us to cancel the direct debit. Particularly shocking as we switched to what I now understand is your parent company @bt_uk ! Whooops. Account username: emmettb

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet It's back with signal now, thank heavens. Hopefully all okay from now on. Not sure what was happening, but am grateful for your response.

  • Fabweld_James James HILTON (@Fabweld_James) reported

    @Plusnet please can someone help with our premise move, I keep getting cut off by phone agents. Thx

  • specis specis (@specis) reported

    @Plusnet Internet down, username is same as twitter handle. Been down for around an hour now.. Completed the usual service procedures master socket etc etc.

  • crazyamazona Cristina Triviño (@crazyamazona) reported

    @Plusnet internet down in London SW16. Cannot find any service status online or help.

  • Shan_nav Shan (@Shan_nav) reported

    @EwanToo @jameskilbynet Thanks James, Ewan: I’m in a same boat as you since I moved to Plusnet ( what a mistake ), constantly dropping out and speed is so poor. setup the script to run from Rpi “Speedtest-cli” result to CSV file

  • DasB01833515 Das B (@DasB01833515) reported

    @Plusnet Thanks, Alice. Tried the coverage - it won't let me put my actual postcode in (says it's not valid). I'm doing it correctly. Tried with similar postcode and it said coverage was okay. Wifi is fine. Still no phone signal. Please investigate and fix.

  • robbo2020 Dave Roberts (@robbo2020) reported

    @Plusnet Thanks your reply. Have tried Webmail & that is working. Have now also sent test email from phone & that has worked. I can now see the problem is the OctopusEnergy email address, as although I hit reply it is missing the .com ! Apologies for inconvenience caused.