Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/07/2026 16:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Deirdre03224751 Deirdre Williams🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧 (@Deirdre03224751) reported from Penmachno, Wales

    @Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back

  • wanderingferro Christian Ferro (@wanderingferro) reported

    @Plusnet How am I supposed to contact customer support by call when my SIM isnt working? I've been trying for over two days now and I still havent had a response.

  • kierawatchestv kiera 💫 (@kierawatchestv) reported

    @Plusnet Yet another day of having to hotspot and use up my data allowance just to be able to work at home. Abysmal service, constant drops. And no, I haven't put up Christmas lights or done a thing differently to cause this to happen, it's just you.

  • Sian_L_S Siân 🏳️‍🌈✊🏼❤️💜💚 (@Sian_L_S) reported

    So @Plusnet has told me I'll have no broadband for 2 weeks due to a major service outage in my area & there's nothing they can do as it's a @OpenreachHelp fault. 2 weeks?! I work from home, now can't. Are either of you going to compensate my lost wages during this outage?

  • Plusnet Plusnet (@Plusnet) reported

    @WinneyDaniel Hiya, It's been a few days since you sent the message. Do you need my help with anything at all? Chelsea-Plusnet Sheffield

  • lowenergygirl mimi (@lowenergygirl) reported

    @robin_parker @xrachelizabethh @Plusnet same :)) looks like it’s down

  • deostel Dave (@deostel) reported

    @Plusnet Thanks Will. All should be good now. A reboot of the router seemed to clear issues up!

  • billymcdafthead Billy (@billymcdafthead) reported

    @golf_nutts @Plusnet My mums been promised two callbacks. Nothing. Awful

  • JoeTyePR Joe Tye (@JoeTyePR) reported

    Anyone having issues with @Plusnet internet this morning. Based in Colchester , blue light but internet been out for a good 20-30 mins

  • allabout_abbie // A B B I E // (@allabout_abbie) reported

    @Plusnet hey! Been a customer for 1 month and every day this week between 230 and 3 the Internet goes down. Today its not come back, used your text service and apparently no issue with the line and I've done all the advice it's told me to. I need my connection to work as I WFH