Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/26/2026 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • iainball Iain Ball (@iainball) reported

    @plusnethelp Why is my Plusnet broadband internet connection always so slow? It just took 23 seconds to load your homepage. This is a long running problem and I really need you to help me fix it.

  • paulmadkayaker Paul Barrowcliffe (@paulmadkayaker) reported

    @plusnethelp Hi. My mother signed up for plusnet broadband and phone back in January 2020. Her package should include caller id but it’s not working, it never has. Can you check this please?

  • JaneDaviesSheff Jane Davies (@JaneDaviesSheff) reported

    @plusnethelp @Plusnet Only ok for a few mins and now no internet - couldn't be at a worse time, please can you advise how to get a new router, can never get through on phone and if not sorted will have no choice but to change provider which i dont want to as have been happy for yrs up to past few mths

  • adakuuk1 Chika Anyanwu (@adakuuk1) reported

    @Plusnet Service has blacked out in RM8

  • Mo84286413 Hamishくん🙃 (@Mo84286413) reported

    @Plusnet @Plusnethelp Is the internet service down in UB8? My husband and I are both working from home....Hope this can fix asap.....please😭

  • aggycraggy craig evans (@aggycraggy) reported

    @Plusnet hi I don't know what else I can do I've been a customer for 24 hrs and I'm having problems. I'm currently writing this whilst being in a queue for 26mins for some help this is not a great start

  • DeborahBrooker1 Deborah Brooker (@DeborahBrooker1) reported

    @Plusnet you need to sort out Internet connection problems or at least respond to people who are contacting you.... All troubleshooting advice followed...

  • HoneymanLucy Lucy Honeyman (@HoneymanLucy) reported

    @Plusnet I've been disconnected from Shell, as planned, YOU have not sent me a new router or connected me! Nobody answers the phone! Help!

  • alantowle Madball (@alantowle) reported

    @Tonysmini @OpenreachHelp @VodafoneUK I've no service at all now. Openreach email on Christmas day said ultrafast now enabled. Arranged to transfer. Transfer/activation date was given as 15th and Plusnet ceased old service at that point. Vodafone, after me pushing, give various stories about what is happening

  • MaltBox Andy at Malt Box (@MaltBox) reported

    Twittersphere. Non-whisky question. Can anyone recommend a decent router sub £75? The @Plusnet router we've had for a couple of years is shambolic in terms of stability.. makes a right racket too.