Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/11/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @citytransportin Hi there Simon, I'm really sorry about the issue with your connection dropping out and understand that must be so frustrating. I've checked your account and can see that my colleague Kevin has ownership and will make sure we get this sorted out for you. - Adam - Plusnet Sheffield

  • leese_matt Matt (@leese_matt) reported

    @Plusnet you’ve renewed my contract which is fine but almost doubled my bill for the same service??? Why?

  • karl_trotsky 🌹Karl (Disenfranchised)🌹 (@karl_trotsky) reported

    Hello all contract phone users. I have broken free. I've gone to Plusnet which uses EE as its provider. Works for me after trying every other provider and getting crap signal. Bought a new (old stock premium phone) which works fast and comes with a 1yr guarantee. £7 v £25...???

  • fortyrunner John Wright (@fortyrunner) reported

    I cannot begin to describe how angry I am at @Plusnet Latest price rise 13% increase because I’m out of contract. I’ve been a loyal customer for about 15 years. They think I’m a cash cow.

  • Plusnet Plusnet (@Plusnet) reported

    @SkycladFox I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • wilkinson_rich Richard Wilkinson (@wilkinson_rich) reported

    @Plusnet Hi Adam, the open reach engineer couldn't fix the problem today after 2 hours of trying. It is apparently a problem of terminating the old line from previous residents and needs Plusnet to fix. He recommended a stop start order. Is that something you can help with?

  • yorkshireroc JC (@yorkshireroc) reported

    @Plusnet Is the issue with porting numbers to plusnet going to be resolved soon? It is now a week since I joined plusnet and all I can do is make calls off a temporary number. Regards

  • manceyy manceyy (@manceyy) reported

    apparently the order was cancelled (though not by me!) last Thursday, but @Plusnet didn't feel the need to update me - if I hadn't rang on any of the days I was due to get service and didn't I never would have known

  • DJade8888 DragonJade (@DJade8888) reported

    @Plusnet Hi Emily. Could someone explain why I was unable to get 4G, please, and how to ensure this doesn't reoccur? I have several more European trips this year, and perhaps another to Germany as well. I am technically minded enough to know it wasn't a handset issue.

  • CairdMartin1 Martin Caird (@CairdMartin1) reported

    @Plusnet I can't contact by phone to review my account as I'm offshore, I had had to cancel your bank payment Direct Debit as there is no way of contact to renew my subscription, you are trying to take a payment I did not agree to as you sent an email telling me to cancel