Plusnet outages and service status in Stowmarket, England

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• 
  Melissa Williams (@Melissa20379018) reported 7 minutes ago from Stowmarket, England

  @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

• 
  Shaun McDonald (@smsm1) reported 59 minutes ago from Bramford, England

  @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alyson (@AlysonAjm) reported 4 minutes ago

  @Plusnet plusnet keeps going down - what going on?

• 
  Jake (@jakehumphrys) reported 5 minutes ago

  @Plusnet @bt_uk It's been reported on PN, BT and EE forums now but there seems to be a regional issue with your GGC cache (specifically affecting some in the North West / Wales and Midlands) When Connecting to rr5---sn-cu-cime7 and others there's a bad initcwnd that lowers speed

• 
  Mike Foster (@MikeFoster54) reported 6 minutes ago

  @Plusnet why is your website down?

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 7 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  Joseph Barrett (@FrankGrimes36) reported 10 minutes ago

  @graceemsxx Always used Plusnet and they have been reliable. UK customer service call centre as well I believe.

• 
  Rockposer Dot Com (@rockposer) reported 13 minutes ago

  @Plusnet @WeAreOpenreach @MoneySavingExp Day 10 without broadband and still no information as to when service will resume, or what's being done (if anything) to fix it!!

• 
  Luke Weston (@lukedashweston) reported 14 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  Jude Elms (@JudeElms) reported 20 minutes ago

  @Plusnet Sky routers used to connect to my WiFi extender and work just fine Your Plusnet routers are awful, spotty connection at best, at least 2-3 times I have to wait 10+ minutes to reconnect. Was promised same speed yet I received slower less reliable internet.

• 
  Critic No1 (@CriticNo1) reported 20 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Rob Shelley (@ITVRobShelley) reported 23 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful