Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 03/15/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MyIckleBoyBlue Kelly Stewart (@MyIckleBoyBlue) reported

    And now Plusnet refuse to replace my router as it’s “out of warranty”, well my contract isn’t, and without a working router, I can’t use your service, so I’ll be moving elsewhere, Pitiful customer experience yet again @MarcAllera

  • philwhi48630003 phil white (@philwhi48630003) reported

    @Plusnet Still no reply no chat phones cut you off what a service

  • PiTutorials Keith's Pi Tutorials (@PiTutorials) reported

    @winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.

  • stevenjonporter Steve Porter 💙 (@stevenjonporter) reported from Street, England

    @Plusnet my mum signed up for broadband and was due a reward card. Never got the email with the link to claim it l. Now it's expired and you won't honour it. Really bad. I have an account for broadband and mobile and will be cancelling my mobile this month. Really poor

  • Tait84Tait SubtleKnife (@Tait84Tait) reported

    @Plusnet @BBCWatchdog @Offcom ever since i got plusnet the signal has been, poor at best, even when i call i cant get through to speak to someone as the line gers cut off, not even put in a que. I believe this is beyond poor, ill be leaving asap, please contact me #poorservice

  • Autisticosaurus James| Its NOT Over When You Can Still #StayAtHome (@Autisticosaurus) reported

    @BibiLynch @plusnethelp They truly are horrific as an ISP, I thought BT were bad (I ran up £70 in phone data charges one month at uni doing research as WiFi was 💀) & £35 on train tickets to get to someone’s house to use their wifi- won’t seem much but it was 10 occasions) but their kid Plusnet is worse

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @vicviccollins Hi Victoria, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to arrange the cancellation of your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will.

  • AroonDevnani Aroon Devnani (@AroonDevnani) reported

    @Plusnet @plusnethelp Absolutely horrendous Customer Service from PlusNet. Recurrent problem with internet and telephone since switching last year. Two hours on the phone this morning and still no internet and no phone. Save yourself the grief, do not switch to PlusNet!

  • sharon_mOTivate Sharon (@sharon_mOTivate) reported

    @Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)

  • Lewis94795426 Lewis (@Lewis94795426) reported

    @Plusnet @plusnethelp to add insult you have followed up with an even better offer? Of £27.99 per month. I have tried instant message and calling your help desk to be cut off via both routes.