Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/05/2025 10:45

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dhwsilver Dawn Wedge : DHWSilver (@dhwsilver) reported

    Having been a @Plusnet customer for many years, we've had problem after problem since moving house last September. Spent way more time than reasonable to sort it out. Finally thought it was all resolved a couple of months ago but no - this month's bill is complete fantasy 🙄 🪄

  • grumpy2much Andy Carr #FBPE #johnsonout (@grumpy2much) reported from Saint Annes on the Sea, England

    Hi, .@Plusnet I'd like to cancel my broadband and line rental please, I've moved to Virgin today. The address is 167 St.Warburgas Road, Blackpool.

  • dabelfastgirl lucie (@dabelfastgirl) reported

    @Plusnet two days in a row I've been trying to ring and can't get threw, on hold each time over 50 mins, customer service is really lacking

  • joeyisaac3 Joe Isaac (@joeyisaac3) reported

    @Plusnet My bill has increased from £30 a month to £50 per month with no commumication from yourselves! I have tried to call but no answer on your phones! I need to know why my bill has increased! Please help! I cant be paying this much per month

  • claireish_rawr Claire (@claireish_rawr) reported

    @Plusnet wonder if you can help. I missed a direct debit payment for my mobile because my (deceased) grandmother's bank account was closed. I logged into the account this morning and payed the missed bill by card, then called up and changed the account into my name and set up new

  • ilohraphael 𝕽𝖆𝖕𝖍𝖆𝖊𝖑 𝕴𝖑𝖔𝖍 ✨ ⭐ (@ilohraphael) reported

    Monthly bill suddenly went up by 77.5%; made phone calls to @plusnet today (at 09:38 & 17:19) seeking explanation. On each call, I waited for 25+ minutes and yet none of these calls was answered or attended to. Certainly NOT award-winning service @plusnethelp #plusnet #fail

  • hetheringtoncd Claire Hetherington (@hetheringtoncd) reported

    @Plusnet Been on hold 20 minutes now for 3rd time this week trying to get through to pay a final bill you won’t let me pay through website and have passed to collections inside of 2 weeks? WTF? Can you help please?

  • pudding_flying FlyingPudding (@pudding_flying) reported

    @Plusnet I'm working from Germany and need to contact your support desk, but every time I call and work through the menu and then am connected to an agent I get immediately disconnected ... could someone call me on 07709768069 or is there an alternative number i can call?

  • ___kw98___ kayla (@___kw98___) reported

    @Plusnet approaching an hour on hold and no reply to my DMs… if I didn’t have to choose you as a provider I definitely wouldn’t due to this shocking customer service it’s just a shame I don’t even have a choice

  • DavidDrew500 David Drew (@DavidDrew500) reported

    @Plusnet spent 2x15 minutes trying to change my mobile plan today with no reply. Has anyone else had similar problems. Considering change.