Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/14/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SHEFS17 Ian (@SHEFS17) reported

    @Plusnet Are those 182 days in relation to days lost trying to connect to the internet because I’m sick to death of the internet dropping off every bloody evening when we sit down to watch TV, you should be made to pay back double what we pay you monthly every time we loose connection

  • whoareyou_64 S (@whoareyou_64) reported

    How come my cheapest upgrade for 3 GB sim with @EE is £21.50 p/m, yet I can get the same gig with @Plusnet for £7 p/m ? and.....Plusnet uses the EE network ? total rip off & no brainer really. Sorry EE you have lost a long standing customer #EE #Plusnet

  • MusicMoofie ✌🏻Moofie✌🏻 (@MusicMoofie) reported from Bromley, England

    @TelevisionGold @TVCatchup I used to have Plusnet when I lived in Glasgow and never had a single issue, and I used their own router and had Sky towards the end of living there

  • sarahnova19 sarahnova19💙 (@sarahnova19) reported

    @Plusnet hello, I have had issues with my broadband and have done all the normal restart, turn off checks. A previous engineer suggested Open Reach needed to update the line into the property. Please can this be arranged ASAP.

  • LucidWhim Fiona 💙 (@LucidWhim) reported

    @Nflynn_gbm I have had no problems at all with @Plusnet and they do really good sim only deals . I currently pay £7 a month for 10GB and unlimited calls and texts. The coverage seems good.

  • Plusnet Plusnet (@Plusnet) reported

    @HM_Dec90 Hi Holly, sure and I'm really sorry about the problems with your connection. Tests show that there's a line fault (impairment in copper joint) so we'll need to book an engineer visit. Can you be free in one of these timeslots please? AM = 8-1 or PM= 1-6 - Adam - Plusnet Sheffield

  • Welshpsycho Mark Barnfield (@Welshpsycho) reported

    @Plusnet No phone all day internet on and off ....Called in told planned maintenance but yet no warning of this at all ....phone still not useable two lines in same household down ... Why not tell people about it missed very important calls today both of us ...As bad as iD!!!!

  • timnorman64 Tim (@timnorman64) reported

    @Plusnet any chance of some help with a renewal that doesn't seem to have gone through?

  • steve_8257 Steve (@steve_8257) reported

    @Plusnet would come off the next bill this was totally unacceptable, we have ended up canceling the DD which means a failed payment as this was the only way to resolve it, you are a complete waste of time as a service provider roll on the end of my contract

  • Plusnet Plusnet (@Plusnet) reported

    @Gilliwater Hi there Mat, I'm really sorry about the issues with this, we have indeed had some teething troubles with Norton but that's due to get fixed today. Apologies again for any hassle. - Adam - Plusnet Sheffield