Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/02/2026 06:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _CHUCKLEBUTTY Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet Come on Plusnet... almost THREE DAYS without email !! What EXACTLY is happening ? Please done direct me to the service status as it basically doesn't tell us !

  • Woldsman01 Woldsman (@Woldsman01) reported

    @Plusnet Although I have been receiving emails sent to me today, I have still not received any emails which were sent to me between 08.33 and 19.01 yesterday. I am also still not able to send emails. The problem is not resolved.

  • MaryBDropBy MaryB (@MaryBDropBy) reported

    @Plusnet Are there still issues? It seemed fine this morning but emails stopped again at lunchtime.

  • Munross Harry Smart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Munross) reported

    other #Plusnet users out there having issues? mail servers now in more or less constant non-response, webmail unavailable ( was, 'sorry, we can't load that now', is now blank). Site unresponsive, pages failing to load / error messages. Other web sites fine. Is the company ok?

  • PSAutoparts1 PSAutoparts (@PSAutoparts1) reported

    @Plusnet It's now 6 hours since the last update and 4:30PM So this update is late. Still not working properly. So we have now been off line for 38 hours !!!

  • HowardJEvans Howard J Evans (@HowardJEvans) reported

    @Plusnet Hi, I can download email, but they are coming through intermittently, but cannot send any mails. Is this still being fixed - an update would help.

  • philmor45506957 phil morgan (@philmor45506957) reported

    John Lewis webmail provided by Plusnet not working for 2 days, credit due? Hopeless info on website,just fix it.

  • twinkle1760 James Starr (@twinkle1760) reported

    Plusnet Email still not working properly. Supposed to be fixed this morning Thursday, after no service on Wednesday. Delivery of incoming messages is pathetically slow. Get on with fixing it!

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet Is there any chance we can have a realistic and honest update as to what is happening and when you will be resolving the email outage please? 🤨

  • howardnoakley Howard Oakley, Eclectic Light Co (@howardnoakley) reported

    @WardDEC @Plusnet Server problems or failure. Sadly it’s common, sometimes the result of malicious attack, plain incompetence, or failure to invest in fallback systems. Sorry to hear you’re affected.