Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 03/02/2026 03:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CJ59315408 CJ (@CJ59315408) reported

    @Plusnet Yeah. My New Years resolution is to switch to a new provider as soon as my plusnet contract is up. Ideally, a new provider whose router doesnt have to rebooted at least three times a day ! Shite.

  • heyholondon MsLondon (@heyholondon) reported

    Never want a landline AGAIN! Please avoid @Plusnet - the very worst customer service! I was invoiced £60 for an engineer who didn’t come but stated he did on his notes - due to Covid (& having MS) - so I cancelled the account. Now they’re charging MORE as I didn’t pay on Xmas Eve

  • kennywhyte15 Kenny Whyte (@kennywhyte15) reported

    @weareopenreach #auchterarder With NowTV FTTC. Want to move to Plusnet FTTC. Plusnet say they can't guarantee the transfer as there is capacity problems. I'm not upgrading as both will be the same speed. Is this correct?

  • BECKS24 Becky (@BECKS24) reported

    @Plusnet Need some assistance please. Your phone lines are closed and online chat down? My broadband has just gone off - the box is lit blue but states on devices that there is no internet connection.

  • GarethDeans1 Gareth Deans (@GarethDeans1) reported

    @Plusnet Your reaction when you trick customers into getting your fibre broadband and it’s a pile of ****

  • theheadofabroom Alistair Broomhead (@theheadofabroom) reported

    @ephemeragrrl Hmm. Bad man! Why not set it up as a parallel network with a different SSID and then switch it over once everything is stable? That's what I did when we switched from Virgin to Plusnet, but then I guess Blue/Green deploys are a thing I pushed for back when I was still working.

  • quazidom Dom (@quazidom) reported

    @MattNealRacing Try @Plusnet based in Sheffield,we have been with them for years with phone and broadband. Great company ,good deals to be had (including sim free mobile ) and customer service 1st class..Let me know how you get on please

  • nuddles21 Nuddles (@nuddles21) reported

    @MattNealRacing Sky and bt are pants. Plusnet win hands downs for customer service.

  • SpiritMan_ WⒶldmeister 𓃢 (@SpiritMan_) reported

    .@Plusnet You have a support email that you say doesn't work. Your live chat never works. I want to email you about ending my contract. Please provide an email.

  • sonyamaroke Sonya Maroke (@sonyamaroke) reported

    @Plusnet @plusnethelp awful internet connection and poor customer service from plusnet-been paying for a service which does not even work and they have done nothing about it!