Plusnet Outage Report in Stowmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stowmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SleepyPenguin
(@SleepyPenguin1) reported
@ruskin147 Reminds me of working in the Plusnet call centre. Where a customer would call and say... "I've got t'internet.. you that thingy ". To which the answer would be "You sure the internet hasn't got you sir ? ".
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Charles Conway
(@crystalweb) reported
@Plusnet no broadband in LL11 when I got home at 00:20 today and still down this morning. Orange light and ‘b’ on router. Any idea of what’s happening and when it’ll be fixed? Phone works.
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Plusnet
(@Plusnet) reported
@Roj78 Thanks for getting back to me Roger. I've run a scan and a new wireless channel has been selected as a result. Can you please let me know how you get on with this and we'll give further support, if needed. -Tony Plusnet Sheffield
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Not Called Jake
(@JakesMaps) reported
@Plusnet haven't had the chance to phone yet. The only issue is the intermittent router but hard to pinpoint root cause.
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Plusnet
(@Plusnet) reported
@Kirkhamfox Hi there Ian. Plusnet email services have now been restored and customers should be able to send and receive emails as normal. We’re sorry this has taken longer than expected to fix and for the inconvenience caused. - Jess, Plusnet Leeds 🌻
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Pete Nolan
(@nojo1973) reported
@Plusnet how do I cancel my bt sport app please? There's no way to do it online !!!
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Plusnet
(@Plusnet) reported
@1903wrightflyer Hi Cliff! So glad to hear this is resolved for you and apologies for the length of time it has taken us to fix this. Let us know if there is anything else we can do for you. - Jess, Plusnet Leeds 🌻
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Ian French
(@Kirkhamfox) reported
@Plusnet Do you know how long this problem is going to take to solve?
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Ellieathome
(@ellieteacher) reported
@MartinSLewis @itvMLshow My @bt_uk deal expires soon. Online offers renewal at £11 more per month. I live chatted them, they offered a new deal £5 more than current and also more than current deals from plusnet, voda and others, so looks like I will cancel. Shame as otherwise happy with the service.
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Johnny Was
(@UnitedinRock) reported
@Plusnet Instead of just giving out the stock answer to email users having problems why don't you try and reassure customers this isn't terminal? I've not received emails for days now and have no idea if they're held up somewhere or lost and irretrievable