Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/21/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (not giving up masking anytime soon) (@dresdeb) reported

    @Vesidia_ @Plusnet My partner reports that ours is often bad after midnight too - just after 1am seems to be a consistent drop-out time, so much so that I've asked before if Plusnet do maintenance then, but I'm told not

  • twistedart CaptureArt (@twistedart) reported

    @Plusnet Hi there, I'm having trouble understanding my latest bill costing £44.31. I recently purchased a new contract with Plusnet for 18 months with new hub from 04/07/2022, where a monthly subscription will be £26.50 for 18 months. Can you help?

  • JennyE951 Jenny Chanter (@JennyE951) reported

    @SkyHelpTeam @Plusnet I see on local groups that Plusnet customers have been told that there was an incident around 9pm yesterday which fits, and that is should be fixed around 6pm, well done Plusnet!

  • Customer_2022 Neil B (@Customer_2022) reported

    @Ofcom @plusnet Our phone and broadband have suffered an outage issue for 16 consecutive days now. We have had three engineers out and we have spoken to a dozen people at plusnet, one of whom outright lied to me. We still have no clear, definitive answer as to a fix. Help!

  • warningshout Marsey Gordo (@warningshout) reported

    @Plusnet hello Plusnet my broadband and phone are not working is there an outage?

  • cheekyfork Cheeky Fork (@cheekyfork) reported

    @Plusnet Hi, the bill error has been looked into and it is an error your end. Subsequently after 3 months of poor service I've given notice to leave

  • iris1win Iris Winney (@iris1win) reported

    @Plusnet Hello, thanks for getting back to me, I had to ring the support

  • lynnos sofargone (@lynnos) reported

    @Plusnet hi there, does your SIM only service not support WiFi calling?

  • Customer_2022 Neil B (@Customer_2022) reported

    @Plusnet @BT_Openreach Can someone at Open Reach confirm that our issue will be investigated and resolved by tomorrow? This is not what @Plusnet have said is going to happen (but then I don't believe anything they tell me anymore!).

  • kazemaruOW kaze (@kazemaruOW) reported

    @Plusnet Internet seems to be down?