Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/20/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacknamejack1 Jack McDermott (@Jacknamejack1) reported

    @Plusnet please for the love of god help me out here! I Can't get through via email and sat on hold for half an hour before the call being ended on me. I just want internet, I've already paid and still nowt

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    .@Plusnet Do the engineers ever show up? Second time nobody has arrived and nobody has the decency to call us. Total waste of time. WE have to call YOU in order to find out what's going on and nobody at customer service has asnwers. Do you and OpenReach speak to each other? 🙃

  • jenny_owens1 Jenny Owens 🏳️‍🌈🏳️‍🌈🏳️‍🌈 (@jenny_owens1) reported

    I should be getting compensation for this service @Plusnet as just found out there was a strike for open reach workers, so I was never going to be connected today. Lied to me when I rang up, unwanted stress now.

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    .@plusnet I never want to listen to George Ezra again.

  • Gledster Gledster (@Gledster) reported

    @Plusnet internet out in Yorkshire, YO25. Any issues you're aware of?

  • misterhpe misterhope (@misterhpe) reported

    Back to @ShellEnergyHome to try and get the order put through again. Assurances from @plusnet and @vodafone and Shell, that the problem does not lie with them. 9/?

  • LondonTally666 Emma Vincent (@LondonTally666) reported

    @Plusnet Hi our phone pole is down, firemen have cut the cables to at least 8 houses. Openreach have told me to contact you. Please advise thanks

  • ag_barrett Anthony Barrett (@ag_barrett) reported

    @Plusnet I have no signal since earlier this morning and cannot make or receive mobile calls. My postcode is BB44RA and my mobile number is 07570812176. I have not been advised of any problems by Plusnet. Can you please look into this

  • Beelzebab666 Beelzebab (@Beelzebab666) reported

    @CocklesFaulkner @Plusnet Thanks for the heads up! You'd think someone in customer service would have known about that. Spoke to about 4 people there with no mention of that at all.

  • richardaburns Richard Burns (@richardaburns) reported

    @Plusnet hi, can we have a chat? I've just left your service but received an email saying I've got a bill. When trying to log in my username or password is nolonger recognised. I've reset my password just now too, but still not letting me log in. Thanks