Plusnet Outage Report in Stowmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Stowmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Stowmarket, England
Latest outage, problems and issue reports in Stowmarket and nearby locations:
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Melissa Williams
(@Melissa20379018) reported
from
Stowmarket, England
@plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?
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Shaun McDonald
(@smsm1) reported
from
Bramford, England
@ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@James45438894) reported
@Plusnet Hello. I need to reset my password-but I no longer have access to the email I signed up with. I'm also unable to call..having such a poor phone signal
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Rainbow-Ninja
(@Rainbow80870929) reported
Don’t use @Plusnet - absolutely appalling service. Broadband constantly slows when using. First day of isolation and it breaks completely. They can’t fix the issue until Friday. Leaving me unable to teach the class that is waiting for me or post them work!
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Plusnet
(@Plusnet) reported
@TangiblePunks I'm sorry to hear that, hopefully the outage is resolved sooner than this. Should it not be resolved after the estimate date given over the phone, can you please let us know and we'll contact our suppliers for more information. -Tony Plusnet Sheffield
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Chris McHugh
(@CAontu) reported
@Plusnet I’ve been trying to get help from you for over a week now.
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Howard Fisher
(@sciolisthjf) reported
@Plusnet Do you have an email address to which i can send a formal complaint about an incident regarding your service?
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Plusnet
(@Plusnet) reported
@wengemini Hi there Wendy, sure and I'm sorry to see that there's an issue at the moment. Could you get back to us with your username please? - Adam - Plusnet Sheffield
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Andy Pimlott
(@anyone4pimms) reported
@Plusnet is it possible to upgrade the Plusnet Hub One as the WiFi range is poor in my house
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Paul Newton
(@pnewton84) reported
Had phone line issues, DMed @Plusnet, and by noon the following day an Openreach engineer had visited and fixed the issue. So +1 to Plusnet for quick support 👍
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Howard Fisher
(@sciolisthjf) reported
@Plusnet I'd prefer to write an email to your appropriate complaints team. I tried tweeting you about another matter and after two days I have had no response. So it's clear you don't do customer support here. Please provide the complaints email address as I just asked.
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Anna Mayhew
(@windmillmind) reported
@Plusnet serious issues with my router and v important day of zoom, how am I supposed to contact you? Your chat function isnt online and your helpline number "has not been recognised. Please let me know how, because this is ridiculous.