Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 02/18/2026 02:50

February 18: Problems at Plusnet

Plusnet is having issues since 03:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet I am having an ongoing issue where I am viewing emails on my iPhone but every time I try to read a new one I have to change between the normal PN network and the 5ghz each time for them to open. Any ideas or fixes please?

  • loorollfatcat Stephen-Francis (@loorollfatcat) reported

    @Plusnet No internet all morning in streatham and terrible connection all week!

  • Stephy_Auditore Stephy_Auditore (@Stephy_Auditore) reported

    @Plusnet can't change my password on my account because theres an error sending me a email and router is a steady orange with a flashing red B. I want to cancel and change internet provider because all I'm having are outages with this internet now and it's getting ridiculous

  • bournebauerbond Mark Wood (@bournebauerbond) reported

    @Plusnet Hi. There is no mobile internet signal in the HU15 area.

  • Andi_J_H Drew Hunt (@Andi_J_H) reported

    @Plusnet were to be calling my girlfriend in an hour, 4+ hours ago! And I thought their customer service was supposed to be so good🤔

  • JordanCrouch1 Jordan (@JordanCrouch1) reported

    @Plusnet any service issues haven’t had signal at home for past two days not good enough not been informed of issues and without service for so long disappointed choice joining Plusnet

  • klharris30 😎Keith Harris😎 (@klharris30) reported

    @Plusnet Everything was fine on the webmail for PN messages. I deleted network setting and started again, rebooted the phone and for the first few emails it’s fine then it goes again. It works fine on 4g, it’s just on WiFi.

  • LauraTheAura10 FatelessChild (@LauraTheAura10) reported

    @Plusnet Hey buds, been down for at least an hour now in Devon, any clue on ETA? Was rather hoping to kill some stuff on FF14 ;)

  • k_m_thompson kelly (@k_m_thompson) reported

    Please @Plusnet stop sending me texts about posting a router back to you. I've never signed up to PlusNet ever!

  • dmac1983h David MacDonald (@dmac1983h) reported

    @Plusnet having issues.with mobile data showing Edge and no connectivity. Why don't you have a live chat facility? Would appreciate a call to fix.this please