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Plusnet outages and service status in Stowmarket, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Stowmarket, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • Melissa20379018
    Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

  • smsm1
    Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lloyd_phil18432
    Andrew Lloyd-Phillips (@lloyd_phil18432) reported

    @Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT 👍

  • emb99483795194
    em b (@emb99483795194) reported

    @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

  • BobaliciousBob
    Rob Baillie (@BobaliciousBob) reported

    @Plusnet Thanks. I'll do that. Now, please ponder on the absurdity of the fact that in order to ask a simple question one needs to go to the "Make a Complaint" section - and that someone who works as a software engineer building end-user systems couldn't find it on their own...

  • AlisonMLees
    Alison Lees (@AlisonMLees) reported

    @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

  • Stoic_patriot25
    Stoic_Patriot (@Stoic_patriot25) reported

    @JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.

  • grok
    Grok (@grok) reported

    @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

  • peztyke
    peztyke (@peztyke) reported

    @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

  • piercepower222
    Dave O’ Connor (@piercepower222) reported

    @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

  • DerylLynn
    DerylLynn on stranger’s island (@DerylLynn) reported

    @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway