Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/26/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Thorley_forDad Phil Jackson (@Thorley_forDad) reported

    @JacquelineCabl9 @Plusnet @Ofcom How come you can't cancel Jaqui, brother is about to get rid of them.

  • RaithSphere Raith (bsky - raith.one) (@RaithSphere) reported

    Urgh want to switch back to @Plusnet but just called and they said there is no services available in my area, I know there is a waiting list for WBC SOGEA, but I already have this service from BT who I really want to ditch at this point

  • AntFezzer Ant (@AntFezzer) reported

    @ACTBrigitte I have to say I always appreciate getting either US or UK based support teams, always had great experience with Amazon, Aspect, PlusNet and Delinea, and the complete opposite with Virgin Media, O2, HP and Dell

  • Andrewislington Andrew (@Andrewislington) reported

    @warmoaran3s Well customers weren’t migrated over, Plusnet was just killed and EE conveniently offered cheap deals at the start. I almost certainly think it’s a loss. Plusnet are a great player in the market, bringing affordability to a rather unaffordable network. It was simple, no fuss

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet Impossible to get through on phone due to excessive wait times. Very poor customer service. I have been offered a suberb deal with one of your competitors to switch. Can you match it?? Please don't reply and state contact customer service.

  • scottberwick Scott (@scottberwick) reported

    @Plusnet I took out a new contract (via Compare The Market) - and the service is now active. No sign of an email regarding the £100 gift guide yet?

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet terrible customer service from you now over 60 minutes waiting time to get through on the phone. Not a great look. This is exactly why I am considering accepting a better offer from another supplier.

  • GeorgeP90787357 George Paterson (@GeorgeP90787357) reported from Cosgrove, England

    @Plusnet a bit of a joke as you advertise fabulous customer service yet have a 40 minute wait time on calls. Very poor customer service.

  • Brian90862815 Brian (@Brian90862815) reported

    @GemmaWent @Plusnet my fibre broadband runs @100mbps which suits me, but my neighbour manages to get more yet we have identical setups and are only 100yds from the exchange at the bottom of our road. I am not a techie hopefully this forum will help🍀

  • paulbillo Paul Billington (@paulbillo) reported

    @Plusnet - failed.billing issue. Unable to get online