Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 01/05/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RektRhys RektRhys🏳 (@RektRhys) reported

    UPDATE: Got no reply to my DM so anyone reading this, please do t assume @Plusnet solved the proble. Still got terrible Internet and paying full price.

  • elviscrisp Jez Hall (@elviscrisp) reported

    How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • elviscrisp Jez Hall (@elviscrisp) reported

    @Plusnet @PLUSNET How about calling customers back when you promise to do so? My mothers phone has not worked for over a week and you guys don't seem to care. Keep promising but nothing happens. Even the "manager" does not call back when he promised to do so. #plusnet #terrible

  • RichardnotatKF Richard Humphries 💚 (@RichardnotatKF) reported

    Hi @OpenreachHelp after 13 days many homes here still with no line, no mobile signal either so significant public health & safety issues. My ISP @plusnet unable to help. Please can you update & reply to DM please. Poor service.

  • RektRhys RektRhys🏳 (@RektRhys) reported

    UPDATE: Got no reply to my DM so anyone reading this, please don't assume @Plusnet solved the proble. Still got terrible Internet and paying full price.

  • TanyaMW71 Tanya Manuel-Warner 💙 (@TanyaMW71) reported

    @SeagullDC @Plusnet That sucks.

  • BrammyOwl Brammy Owl (@BrammyOwl) reported

    @Plusnet Award winning customer service my a**e. Receive an email at 2330 telling me there's been a delay to the order for my telephone service that's due to go live tomorrow! Was ordered weeks ago and confirmed over the phone today. Pathetic.

  • simonhall446 Topcat🦁 (@simonhall446) reported

    @Plusnet Thank you. I have rang to cancel but there is still the issue with the price of the final bill. £44.13 is the wrong amount. This is why I received a lot of refunds as the account was never set up correctly and I was always charged too much.

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet My internet service is down again - why does this ALWAYS happen when your office is closed?

  • Mustdriveslower Mustdriveslower🇬🇧🇺🇸🇮🇱 (@Mustdriveslower) reported

    Customer service today, well what has happened? Is it just that we have been accepting poorer and poorer service levels over time until the abysmal levels of today's service have become the norm? #Dunelm #Plusnet you have both failed me this week. Once purchased u r on ur own!