Plusnet

Plusnet Outage Report in Stowmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stowmarket, Suffolk, England 12/09/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

  • smsm1 Shaun McDonald (@smsm1) reported from Bramford, England

    @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

  • Melissa20379018 Melissa Williams (@Melissa20379018) reported from Stowmarket, England

    @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UKPam Pam McDonald (@UKPam) reported

    @Plusnet Why is it impossible to get through to anyone on the phone? My problem is solved now, but I tried several times to ring with no success.

  • jonnykennedyDFC Jonny Kennedy (@jonnykennedyDFC) reported

    @Plusnet my fibre broadband is painfully slow and has been for several weeks. Can’t remember the last time it reached anything over 10mbps. What’s going on?

  • ric_ako Ricako (@ric_ako) reported

    @Plusnet My connection has resynced overnight at a slower speed, despite the last sync speed been stable for around 3 weeks. Im guessing my sync profile has been limited for some reason, I would much prefer maximum speed and an occasional desync over this slow speed! plz help.

  • langtoftlad langtoftlad (@langtoftlad) reported

    @Plusnet Be nice if you could answer your emails instead of sending auto responses as to why you don't... Most other customer service orientated businesses manage, so why not Plusnet?

  • andy17467869 andy (@andy17467869) reported

    @Plusnet All my internet has gone down nothing will connect it went off at 3 am now when I try to connect it says go in to your router and sign in what the hell is going on as I have said I am disabled and just do not need this stress get a engineer out please like Emma said to sort it

  • chan_bow16 Chantelle 💜 (@chan_bow16) reported

    @Plusnet woke up to my Internet off! I've reset it and turned it but still not working. #plusnet

  • MonkeyMonkeyson Ben J (@MonkeyMonkeyson) reported

    @Plusnet hi all, I've been having DNS resolution issues for the last few days via my plusnet account. Switching to Google public DNS has helped, but interested to hear if there is a problem. Thanks

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Plus we are getting very close to the new supplier taking over if this isn't resolved once and for all you'll lose me as a customer

  • layladuncombe layla duncombe (@layladuncombe) reported

    @Plusnet any known issues in wv2? My internet has been down since 10.30 last night. Tried everything and no luck

  • umbugnet John Turner (@umbugnet) reported

    @Plusnet I have raised a fault as instructed. Found out by chance that there's been a reply (clicking again on the link here & then finding a message). Don't know how to respond to the message. Didn't get any text msg and if I try replying online, it takes me every time to a sign in page