Plusnet Outage Report in Stowmarket, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Stowmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stowmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (66%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Stowmarket, England

Latest outage, problems and issue reports in Stowmarket and nearby locations:

• Shaun McDonald (@smsm1) reported 13 minutes ago from Bramford, England

  @ultrazool @harry_wood @Plusnet @plusnethelp Try moving back to the other socket. Could be an internal wiring issue if only the test socket works. Sounds like I done the right thing and moved away from Plusnet a couple of weeks ago.

• Melissa Williams (@Melissa20379018) reported 26 minutes ago from Stowmarket, England

  @plusnethelp Hi there. I was just wondering if you could help me. I'm changing my broadband provider and I've already given you notice but there has been an issue with my order and it's not being activated for another couple of weeks. Is it possible to extend my plusnet service?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Mournes hiker (@mourneshiker) reported a minute ago

  @Plusnet Email still not working! That's 24 hours now. Thought it was to be fixed by this morning?

• Donna (@donnasemmens) reported 2 minutes ago

  @Plusnet and now we have email - except I can’t send any as the server is down and any sent during your 27 hour outage are missing. Beyond ridiculous for an ISP #hopeyoureproud #nocustomerservice

• Jonathon Moreels (@Jmoreels) reported 13 minutes ago

  @plusnet please can you stop with the standard copy and paste answer. I recieved my last email at 5pm on Tuesday and haven’t received anything on my pc since and webmail doesn’t work. I did get 3 emails on my phone at 3am this morning but nothing more. HELP!

• Alan Cross (@Alan_B_Cross) reported 13 minutes ago

  @Plusnet email still unusable. Over 24hrs now. can log on to webmail but it's slow & unusable. Missing emails and the ones that arrive are unreadable due to 'internal server errors' or show "we'll be right back" web pages instead of the mail content. Resilience?

• NickMoyes (@NickMoyes) reported 14 minutes ago

  @outagedetect It was a 24 hour email outage for most people, not 10 minutes. And problems are still ongoing as I type this. Appalling time delay by #PlusNet to fix this.

• NickMoyes (@NickMoyes) reported 15 minutes ago

  @StephBirdArt @outagedetect If this had been a bank's cash machine, it'd be all over the media. But who needs email to do business, eh? Over the years, #PlusNet has twice deleted my entire email Inbox through their failure to communicate properly that I'd exceeded their 1Gb limit. Terrible way to treat folk

• Peter Fisher (@FisherPeter) reported 21 minutes ago

  @Plusnet After yesterday's outage, I am missing email that should have arrived yesterday. Is the incident recovered now, or should I expect the emails to arrive later?

• Jonathon Moreels (@Jmoreels) reported 23 minutes ago

  Morning @Plusnet any idea when your email system will be up and running after the +24hrs outage? I have received 3 emails during the night but that’s it and it isn’t working at present…also I haven’t received any of my emails from yesterday!

• Ann Selah (@annselah) reported 25 minutes ago

  @Plusnet What’s happening to your customer service today. I’ve been on hold for over 20 mins?

• John Green (@jayengee35) reported 28 minutes ago

  @owls1956 A lot of my daily messages are late and it still isn't going from my phone. #Plusnet #Email problems.