Plusnet Outage Report in Standon, Hertfordshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Standon, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 17: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Standon, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Welwyn and Royston.
| City | Problem Type | Report Time |
|---|---|---|
 Welwyn |
Internet | |
| Royston |
Internet | |
| Hoddesdon |
||
| Buntingford |
Wi-fi | |
| Saffron Walden |
||
| Hatfield |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Standon, England
Latest outage, problems and issue reports in Standon and nearby locations:
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Justin Naughton
(@JustinNaughton_) reported
from
Stevenage District, England
Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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evie bathroom is cold
(@grrrevie) reported
@val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Matthew Wallbank
(@MattWallbank) reported
@Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?
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Finchy Shropshireman
(@happykerching) reported
@AndrewBooton @Plusnet Tell me about it, used to be awful. However, over the last 12 months, it has been fine and improved for us. However, at its worst, we had 3 full days of utter incompetence/
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Leigh Reid Atanasov
(@LeighAtanasov) reported
@Plusnet you have one very unhappy customer and I will not be continuing with you at the end of my contract!Slow broadband to the point I cannot work with it and nothing else to offer! Apart from cancelling my contract and going elsewhere and even if I do I still need to pay! 😡
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Rach
(@aitch_R_aitch) reported
@bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd
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David Breeze
(@davidcbreeze) reported
@virginmedia My @virginmedia is still poor, as has been the case since lockdown in March. Luckily I have cancelled and my new @Plusnet connection is excellent, so the fact that VM has been unavailable all evening no longer means my household is without Internet, again.
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Robin Gerlach
(@RobinGerlach6) reported
@plusnethelp @Plusnet downloads speeds of 2Mbps this morning, wifi has been terrible for the last 2 weeks - low speeds at best, nothing at all the rest of the time. How you can justify charging £18.99 a month for this is beyond me. Choosing Plusnet was a mistake that I regret.
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Plusnet Help
(@plusnethelp) reported
@thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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Derek Jones
(@djones1509) reported
Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet