Plusnet

Plusnet Outage Report in Standon, Hertfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Standon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Standon, Hertfordshire, England 11/17/2025 05:50

November 17: Problems at Plusnet

Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Standon, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Welwyn and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWelwyn Internet
United KingdomRoyston Internet
United KingdomHoddesdon E-mail
United KingdomBuntingford Wi-fi
United KingdomSaffron Walden E-mail
United KingdomHatfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • grrrevie evie bathroom is cold (@grrrevie) reported

    @val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • MattWallbank Matthew Wallbank (@MattWallbank) reported

    @Plusnet I've messaged @plusnethelp but no reply as of yet. Only just taken a contract out with you, not even installed yet and I cannot get hold if customer service at all by phone either. Is this normal?

  • happykerching Finchy Shropshireman (@happykerching) reported

    @AndrewBooton @Plusnet Tell me about it, used to be awful. However, over the last 12 months, it has been fine and improved for us. However, at its worst, we had 3 full days of utter incompetence/

  • LeighAtanasov Leigh Reid Atanasov (@LeighAtanasov) reported

    @Plusnet you have one very unhappy customer and I will not be continuing with you at the end of my contract!Slow broadband to the point I cannot work with it and nothing else to offer! Apart from cancelling my contract and going elsewhere and even if I do I still need to pay! 😡

  • aitch_R_aitch Rach (@aitch_R_aitch) reported

    @bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd

  • davidcbreeze David Breeze (@davidcbreeze) reported

    @virginmedia My @virginmedia is still poor, as has been the case since lockdown in March. Luckily I have cancelled and my new @Plusnet connection is excellent, so the fact that VM has been unavailable all evening no longer means my household is without Internet, again.

  • RobinGerlach6 Robin Gerlach (@RobinGerlach6) reported

    @plusnethelp @Plusnet downloads speeds of 2Mbps this morning, wifi has been terrible for the last 2 weeks - low speeds at best, nothing at all the rest of the time. How you can justify charging £18.99 a month for this is beyond me. Choosing Plusnet was a mistake that I regret.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @thunderfudge Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt

  • djones1509 Derek Jones (@djones1509) reported

    Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet