Plusnet

Plusnet Outage Report in Standon, Hertfordshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Standon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Standon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Standon, Hertfordshire, England 01/22/2026 03:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Standon, England

Latest outage, problems and issue reports in Standon and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Karl_Goatley Karl Goatley (@Karl_Goatley) reported

    @Plusnet @plusnethelp Just had 13 hours of outage and couldn’t even get through to report problems via your “award winning customer service” #NotImpressed

  • deni_b Deni (@deni_b) reported

    @plusnethelp Would be interesting to see what that "small number of our customers" is, as we have been experiencing daily outages for over 3 weeks. Perhaps it would give Plusnet a better picture of the problem. We are still down, 3 hours so far

  • AmandaTyDwr Amanda Davies (@AmandaTyDwr) reported

    @timbo19652 @plusnethelp Glad you’ve been able to sort it. Plusnet have just told me that they’ve identified a fault with our phone line?!? And a target of midnight Tuesday for an engineer to look at it.... not sure how we can work from home with this kind of service?!

  • gillianography Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    Okay so the internet is BACK ON. Yes, the internet is BACK ON PEOPLE... Thank you @Plusnet Thank you people who rallied round with phone numbers. Only problem is I’ve now had a bath and I don’t feel like working 🥸

  • HoldingLucy Lucy Holding (@HoldingLucy) reported

    @plusnethelp @Plusnet some tweets saying issues resolved.. other tweets saying it’s not.. asking for DM but then don’t reply.. not great customer service..

  • JominGe00715465 Jomin George (@JominGe00715465) reported

    @plusnethelp I didn't get broadband until yesterday afternoon(may be around 14 hours it was down). I called plusnet customerservice. Despite waiting 46 minutes in the call, no one answered it. Besides, speed I have been getting for the last 1 week is below the minimum guaranteed speed.

  • deni_b Deni (@deni_b) reported

    @Plusnet Perhaps keeping our Internet connection up and running would help ?

  • tre4tlr 𝕋𝕣𝕖𝕧𝕠𝕣 𝕋𝕚𝕝𝕝𝕖𝕣 ☸️ (@tre4tlr) reported

    How is it that our Plusnet internet (& WiFi) is down yet all the Amazon Firestick and Alexa devices are still fully working? 🤔

  • Jomega John Jamieson (@Jomega) reported

    @plusnethelp Mine's a plusnet DNS problem - set your device's adapter from auto DNS to another, like google's 8.8.8.8 / 8.8.4.4 and you'll have your internet back! I think most Plusnet routers are hardwired for their DNS so it can't be set there

  • LoooMc Louise McNamara (@LoooMc) reported

    @Plusnet are you having internet problems in Brixton? Everything is fine on my router which I’ve restarted, but getting zero connection on my laptop or phone!