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Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Sidmouth, England

The most recent Plusnet outage reports came from the following cities: Sidmouth.

CityProblem TypeReport Time
Sidmouth E-mail 1 month ago
Sidmouth E-mail 4 months ago
Sidmouth E-mail 8 months ago
Exmouth Internet 10 months ago
Seaton E-mail 11 months ago
Sidmouth Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RichInnit
    Rich Innit (@RichInnit) reported

    @plusnethelp My broadband was supposed to be set up yesterday but it hasn't been. No e-mail, no SMS, nothing. I'm an IT engineer trying to work from home and now I have no Internet thanks to Plusnet. Great way to treat a new customer. How long am I going to be kept waiting?

  • norfolktina
    T (@norfolktina) reported

    @chris_greenf @plusnethelp Noticing that the internet seems slower than normal too yesterday and today (also a plusnet customer in the NR18 0** postcode area)

  • ShaolinMunkeh
    Tim Parkes (@ShaolinMunkeh) reported

    @icklenellierose If you're using their wifi hub - I'd recommend getting the latest BT Home Hub. I had real trouble with my Plusnet when I upgraded to their faster speed Fibre. But once I replaced their router with the BT Home Hub it sorted out all the issues.

  • BenRogerson_
    Ben Rogerson 🐸 (@BenRogerson_) reported

    Hi @Plusnet @plusnethelp Been with you for years and recently renewed the contract. Connection slower than ever and the old router keeps conking out... Maybe a new upto date one for a loyal customer?

  • four_five_nine
    Joe 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@four_five_nine) reported

    @icklenellierose Have a Plusnet router and used to get constant WiFi disconnections, turned off the 5Ghz broadcasting and I stopped having problems. Also if I connect my kindle to the WiFi I get frequent disconnections. The router is seriously messed up. No problems on ethernet.

  • GethinPearce
    Gethin Pearce (@GethinPearce) reported

    @icklenellierose Had the same issue when i was on plusnet too.

  • SteveJGow
    Stephen Gow (@SteveJGow) reported

    @icklenellierose I have plusnet with hub one and have used it all day on WiFi since working from home in March. No major issue. I have given the 2 WiFi frequency different names so I know which in attached. After about 2 weeks the 5 drops speed until a restart of router

  • moaning_ray
    Ray Lashley (@moaning_ray) reported

    @icklenellierose I'm no longer with Plusnet, but largely because of what you describe, and terrible customer service. These days I reject 'free' routers and buy my own. It's one more thing to research before buying but also one of the most important pieces of hardware in our connected households.

  • coolposs
    Daniel (DanWazz) Warren (@coolposs) reported

    @icklenellierose plusnet is one of the worst providers - Better off with SKY, BT or better still, Virgin :)

  • robbo2805
    Susan Roberts (@robbo2805) reported

    Terrible service from Plusnet. No internet since we switched last Friday and I have been unable to work since. As I want compensating they tell me they have to send 3 engineers to try to fix the problem. Engineer Tuesday said it’s the router. 2nd router doesn’t work @Plusnet