Plusnet Outage Report in Sidmouth, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Sidmouth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Plusnet
Plusnet is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (71%)
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Wi-fi (15%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Sidmouth, Devon, England
The most recent Plusnet outage reports came from the following cities: Exmouth, Seaton and Sidmouth.
City | Problem Type | Report Time |
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Internet | ||
Internet | ||
Phone | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Sidmouth, England
Latest outage, problems and issue reports in Sidmouth and nearby locations:
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst (@theconsulargirl) reported from Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P (@sassycat60) reported from Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes (@misterp55) reported from Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew Watson (@AJ_Watson_) reported
@Plusnet Thanks. As there are a few days I'll call Customer Support on Monday. Many thanks.
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stanislao moulinski (@sublimeportal) reported
@Plusnet No connection at all in CR3… any issues you are working on?
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Pete Whitney (@bluecanary1977) reported
@Plusnet we have issues with phone and broadband at home. Phone rings when incoming call but cuts off on answering. Can't dial out. Broadband either not connecting or ridiculously slow.
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J.B. Guttersnipe (@therealbigjim1) reported
@Plusnet my fibre broadband is down after a lightening strike. I go to try and report it (been over an hour now), website tells me, were here for you 7 days a week. Except, can only report a fault via phone or chat, and they both close at 8pm now?
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chris brown (@ceepeebee) reported
@plusnethelp @Plusnet hi - have you got any info on outages in York? Our broadband went down at half five and is showing no sign of coming back.
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Rob Wills (@rob_wills) reported
@plusnethelp Realised this morning that I never received my plusnet reward card. Read up on your website and found that I should have an email about it, searched emails and found it in my bin folder..... Any chance I can get a new code?!?!? Thanks in advance
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🌹Lee Hyde 🌹#EarnMyVote #SocialismOrQuits (@anubeon) reported
Pretty **** of @Plusnet to not include MMS' in either they Text or Data allowances. The way they treat long term broadband/fixed line customers is also woeful. No sweatheart deals, just a persistent shafting until/unless you've the time and timerity to phone up & argue the toss.
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Jon May 💌 (@JonDoesEmails) reported
@Plusnet Username: jonmaybristol Complaint: Early termination of account now leaves me without internet for six weeks.
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Skye Luxury Cottages (@skyecottage) reported
@Plusnet WiFi is down in our flat and we've tried all your suggestions. Used to be able to phone you. Is there an outage at IV3 5DA?
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RyRidesBikes (@Ry_Rides_Bikes) reported
@Plusnet I managed to sort it with a customer service advisor over the phone, thank you