Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sidmouth, Devon, England 11/14/2025 01:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MrsFLester Fiona Lester (@MrsFLester) reported

    @Plusnet total blackout for me for 24 hours... what gives?

  • geoffoldius Geoff Old (@geoffoldius) reported

    @Plusnet I shouldn't have to ring up to renew my broadband, come on now. You have sent me an email with a special offer that's not valid when I click it. Another offer on my login is also not valid; are you sure you want me to renew?

  • Gretchin_ Katy Thorpe Ⓥ (@Gretchin_) reported

    @Plusnet Hi, I just upgraded my service with your colleague - my email confirmation has got a much higher price than we agreed on the phone. He said it’s something to do with discounts but I’m not comfortable that my only written confirmation is wrong. Can you fix?

  • JoshCorley14 Josh Corley (@JoshCorley14) reported

    @Plusnet Hello Jess, our wifi has gone down completely now. Honestly this service is so so poor. When you call back I would like to discuss the breach of contract.

  • Real_Daipanda Daniel The Necrobear💀💀💀 (@Real_Daipanda) reported

    @thraxar Aaaaagh! Screw you, plusnet. I was all hyped up for seeing you tumble down hills in expensive trucks 😭

  • roxmking rOXANNE KING (@roxmking) reported

    @Plusnet i want to cancel the sim I ordered and get a refund plse. Can someone help me

  • thraxar Thraxar (@thraxar) reported

    @Plusnet No, because it'll take hours for a response and by the time you run me through the "turn it off and on again - are you plugged in" routine it'll be back to acceptable (still well below minimum) speeds. I'm done with you - service has deteriorated since I joined.

  • chinchilla1 Lindsay Clark 💙 (@chinchilla1) reported

    @Plusnet shocking customer service from you yesterday. Cancelled my mother's account with you due to the fact that she has passed away, yet you are emailing her saying "sorry to lose you as a customer" and "can we change your mind?". Have you no compassion? Clearly not as your

  • AndrewDark1 Andrew Dark (@AndrewDark1) reported

    An update on @Plusnet and its failure to deliver my broadband. Its 3 weeks since install and 3 further engineering visits to try and deliver 16Mbps min download speed.Failed again & are now suggesting I need to wait another week of their failing before I can cancel my contract.

  • PaddyWV Paddy 🇪🇺 (@PaddyWV) reported

    @ComplainingCow Trouble is, there's very little manoeuvre for them now. We were with Plusnet for 8 years, Always able to wangle a decent deal at negotiation time, then one year they wouldn't budge, so we had to walk. I'm looking forward to "Home 5G" rolling out as that'll be real competition.