Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sidmouth, Devon, England 01/27/2026 16:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sidmouth, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomExmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gromit77 Neil Parry (@gromit77) reported

    @Plusnet Been with you for years, biggest issue is "authentication errors" devices getting kicked off. Had it loads a while back, then it stopped now its happening again. If I'm not changing any setting & the errors goes away for months & then returns surely that suggests its your end?

  • ozric42 David Neal (@ozric42) reported

    @JamesStant @bt_uk I used Plusnet since they took over Metronet in 2005 and although under the BT brand once again they operated as a separate company, I never had any issues with them. Customer Service on the few times I needed it was excellent. I only left because I ca only have fibre from Virgin

  • DanF508 Dan (@DanF508) reported

    @baldbookgeek @Plusnet was intermittent/slow to start with before losing internet completely? My plusnet is ****** tonight as well.

  • Mr_neil_c Neil (@Mr_neil_c) reported from Dudley, England

    @virginmedia They said they can’t do anything, just have to pay for 13 days of a service that hasn’t even been activated. Not the best customer service really, left @Plusnet due to them not helping (well trying to leave, seems impossible)

  • MoragSievwright MoragSees 🏴󠁧󠁢󠁳󠁣󠁴󠁿🤗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MoragSievwright) reported

    @Plusnet Pity existing domestic customers don’t have a reliable service

  • Mobes71196487 Mobes (@Mobes71196487) reported

    @Plusnet I've had very poor connection speed since signing up a couple of months ago despite you promising better speeds than my previous BT deal, can you help please as I'm working from home? TIA

  • SteDodd1 Ste Dodd (@SteDodd1) reported

    Worst ISPs you’ve ever had the pleasure of using, I’ll go first @Plusnet - 0/10 and that’s on a good day!

  • extradry_martin Marty Edwards (@extradry_martin) reported

    @TeeDixie @DjelliBelli Yes, I has plusnet once, they were good. Customer service was excellent. I would recommend never, under any circumstances, taking TalkTalk.

  • Shan_nav Shan (@Shan_nav) reported

    @Plusnet so far no luck ! call agin to ask for an update… an engineer booked to bless the line tomorrow. almost 4 days wasted on this entertainment.. if this line not upon running by tomorrow 13:00. I would love to know how to cancel such substandard service.

  • TeeDixie TEE ᗪI᙭IE 🇳🇱🇬🇧🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TeeDixie) reported

    @DjelliBelli I have plusnet (went initially with the SUPER cheap option) but with more wfh I upped it to the fibre option. They were really good with me, I did have a few teething problems at first but they came out, sorted it, put new cabling in and checked the exchange and everything!