Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sidmouth, Devon, England 11/16/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • WkdwillyUk BawSki (@WkdwillyUk) reported

    @Plusnet Pisspoor service. Connection drops on all devices, pcs, phones, PlayStation. Pathetic.

  • harald_b WG (@harald_b) reported

    @Ofcom @ICOnews Unless you're a Plusnet customer - then there is no 7726 for you.

  • MBiolCalumSmith Calum Smith (@MBiolCalumSmith) reported

    Terrible service from @Plusnet they cancel our account and send debt collectors after money we don’t owe. Constant poor advice and communication #plusnet

  • TomMooseFlynn Tom Flynn (@TomMooseFlynn) reported

    @Plusnet I have had a ticket open since 9 March and it still has not been dealt with, the only update I got was a "you just have to wait" because I was proactive in calling you, it is marked as urgent and this is poor customer service, please DM me to get this resolved, Thanks

  • DaveMor16686271 Dave Morrison (@DaveMor16686271) reported

    @MoneySavingExp That’s funny just seen a poll about customer service from broadband providers and guess who was last... yep you’ve guessed it Plusnet.

  • Jayrea_UK Jason Reade (@Jayrea_UK) reported

    @MoneySavingExp I put up with 2mbps terrible ADSL from @plusnet for four years. Finally took the plunge with 4g Home Broadband from @ThreeUK and I'm now getting 30mbps for not much more money. Plus I never used my landline & always begrudged paying for line rental. I'd never go back.

  • AlanKelloggs Louis Barfe (@AlanKelloggs) reported

    @Shinybiscuit I've never had TalkTalk because I've heard the service is superficially attractive, but they cut corners like mad. I'm very wary of ISPs that seem to promise the moon for not much money. I'm back with Plusnet now after a few years away.

  • alexbibby25 Alex Bibby (@alexbibby25) reported

    @XxChantoixX @Plusnet @plusnethelp My has cut out and reset probably over 20-30 times tonight on plusnet. You having the same issues?

  • Shinybiscuit Katie Mather 🌞🌚 (@Shinybiscuit) reported

    @AlanKelloggs Sadly around here the Plusnet speed is DIRE, I was offline more than I was on it. Shame because I always thought their service was great everywhere else I've lived.

  • MikeHar75956227 Mike Hardy (@MikeHar75956227) reported

    @MoneySavingExp Been with Plusnet for years with no problems. The past year with a house move they have been an absolute shambles.