Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sidmouth, Devon, England 01/11/2026 12:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sidmouth, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomExmouth Internet
United KingdomSeaton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elaereeen ela eren (@elaereeen) reported

    @Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!

  • tammyjacobs21 Tammy Jacobs (@tammyjacobs21) reported

    @Plusnet my internet has been down since last night I did a fault checker this morning and if says there is a fault in my area and it is not expected to be fixed till 31st October. This is ridiculous surely something can be done sooner

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet why is your service so appalling No internet and apparently perfectly ok to leave it like that for 5days Wish I’d never moved to you

  • adam_andreani Adam Andreani (@adam_andreani) reported

    @Plusnet I have paid for my broadband order and you've happily taken my money, but you can't even tell my why my order has been delayed for more than 9 days. Just a cryptic text message and support lines that don't pick up the phone. Can I please get some information?

  • tradingfaceswxm Andy Watson (@tradingfaceswxm) reported

    Hey @Plusnet. Any particular reason why my Internet service has gone really crap since I decided to make the switch to one of your competitors?

  • lenzmadeit Lenzmadeit (@lenzmadeit) reported

    @Plusnet hi, WiFi gone following storms last night, diagnostic bot replied there's a problem with network that you will get fixed but no timescale?

  • jbrownAWCF jason Brown AWCF (@jbrownAWCF) reported

    @Coral the app and mobile webpage won’t fully load on plusnet Wi-Fi but will through 4G. Can’t see any settings issues and only just happening. Please advise as doing on behalf of my elderly parents while I’m visiting them but when I go they will be stuck…..

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet When exactly did your customer service win an award No internet for 3 days now and just being ignored by you Total joke of a company

  • samh1998 sam😬 (@samh1998) reported

    @Plusnet For it to still be constantly doing the same thing just as bad I also enquired about getting my broadband cancelled to be told I have to pay for it to be cancelled regardless of not having the desired functioning product I was promised. 2/3

  • EloiseKBoughton Eloise Kara Boughton 🌈🏳️‍🌈🏳️‍⚧️ (@EloiseKBoughton) reported

    @Plusnet My internet is down, I've turned it off and tried resetting it. Nothing seems to work