Plusnet

Plusnet Outage Report in Sidmouth, Devon, England

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The latest reports from users having issues in Sidmouth come from postal codes EX10.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Sidmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Sidmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Sidmouth, Devon, England 12/09/2025 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Sidmouth, Devon, England

The most recent Plusnet outage reports came from the following cities: Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomExmouth Internet
United KingdomSeaton E-mail
United KingdomSidmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Sidmouth, England

Latest outage, problems and issue reports in Sidmouth and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • McleanRoddy roddy mclean (@McleanRoddy) reported

    @plusnethelp @Plusnet >24 hrs no satisfactory email service missing time critical stuff. No confidence in you y’day sorted by tomorrow morn this evening sorted shortly, alt soln not effective nor reliable #behonest

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @MissDemeanor07 @Plusnet @Hyperoptic There was an outage of all emails for 33 hours, to 7am this morning, since then they have been intermittent and they are doing more work overnight. I expect it will be "normal" by Sunday maybe? It's only email, not BB/phone etc

  • mckmid Pete MM (@mckmid) reported

    @Plusnet email service is appalling, blackout after blackout. I have started looking for a quality email-domain-isp provider.

  • philmor45506957 phil morgan (@philmor45506957) reported

    John Lewis webmail provided by Plusnet not working for 2 days, credit due? Hopeless info on website,just fix it.

  • MaryBDropBy MaryB (@MaryBDropBy) reported

    @Plusnet Are there still issues? It seemed fine this morning but emails stopped again at lunchtime.

  • HelenMy48 Helen M (@HelenMy48) reported

    @Plusnet This hasn't worked for me. I have two email clients on different devices. Neither are working. Both tell me to sign in and when I try it tells me my password is wrong. I tried to set up a different client. It told me it couldn't connect to the server.

  • McWojjed Roger Sanford (@McWojjed) reported

    @Plusnet Is there any chance we can have a realistic and honest update as to what is happening and when you will be resolving the email outage please? 🤨

  • phil916 phil evans (@phil916) reported

    @Plusnet @plusnethelp When are you going to fix your email system - its been down for 2 days now?

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet Freenetname accounts still not working properly. Cannot access webmail or send emails. Receiving emails occasionally, usually in small batches.

  • mwardlow53 Michael Wardlow (@mwardlow53) reported

    @Plusnet Guys this is beyond a joke. I am having to wait for 3 or 4 tries to draw down emails. If this normal service resumed? Terrible!