Plusnet Outage in Teignmouth, Devon, England

@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

PLUSNET will NOT do you proud. No WiFi no technical support. Recommend don’t join. Planning to quit after 20 years

@Plusnet Just crap customer service

@erindipper Friends tell me Virgin are nothing but trouble lately. I've been with Plusnet for 5+ years now & never had a seconds bother, they've been brilliant. And you get to chat to genuine Yorkshire folk when you call them too (genuine plus point for this yorkshire lass). Avoid BT!

@jayrayner1 @virginmedia Over priced and rubish company! Whats the point in paying that silly high premium if their service is bad and then no one to help fix it. You are better off with talktalk or plusnet - decent service and it wont cost you and arm and a leg.

One of THE most stressful things is the internet. Why is it that when Plusnet have a problem with my internet it is me who spends hours on te phone and they still don't know what is wrong....😠😟

@erindipper we've just gone with plusnet! got a decent price and good speeds :) avoided virgin but just bcos had a nightmare trying to get in touch w customer services when something went wrong - but that was for mobile

@Plusnet help My broadbands speed and reliability has been pants now for 2 months. Please sort ASAP

@Plusnet Just got off the phone with someone called Lee from your customer support and I actually...enjoyed the call? With a utilities provider? And he was really helpful? And now I'm the kind of person who tweets their broadband provider to say thank you?? I'm in shock. Thanks!

@Plusnet Are you aware that your member area on your website doesnt work?

@plusnethelp @plusnet I’ve not had a single reply to my DM or tweets, what gives? Bad service :(