Plusnet

Plusnet Outage Report in Newton Abbot, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton Abbot and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newton Abbot, Devon, England 07/27/2024 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • Vanessabooty1 Vanessa Booty (@Vanessabooty1) reported from Bickington, England

    @Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Steph_Elford Stephanie Elford (@Steph_Elford) reported

    @Plusnet I've had an email about a ticket I can't access and a text telling me to return my router as I've cancelled my service. Confusing thing is, I haven't cancelled and I haven't even contacted Plusnet. Are you randomly cutting me off...?

  • MrPeterLambert Peter Lambert (@MrPeterLambert) reported

    If you're considering a home move with @Plusnet, don't bother. Due to their system messing up, it will be a month between moving in and getting a working internet service. I was told it would be the day after.

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Having the only possible support as Twitter is not the way to go, Plusnet. Useless chat-bot, phone hold times beyond the patience of mankind. Removed the ability to create a problem ticket. It's a real race to the bottom now.

  • Plusnet Plusnet (@Plusnet) reported

    @hanaxruth Thanks for getting back in touch, I'm sorry for the time it is taking for the service to be activated. We aren't able to get this up and running any sooner than the date we have already advised. - Curtis, Plusnet Sheffield

  • karlpk Karl Keyte (@karlpk) reported

    @Plusnet Your support is invisible now. Phone hold times make it impossible. No way to raise a ticket. No support e-mail. On-line chat a useless bot. So what's the deal? Have you essentially given up with customer service because it's too hard?

  • DeniseFitzsimo7 Denise Fitzsimons (@DeniseFitzsimo7) reported

    @Plusnet @AerosolSHIELD Think Plusnet should concentrate on fixing their terrible customer services and my vulnerable Aunt’s email address which they cut off since 20 August. My Aunt ha been told lies since then to say they will fix it so she gets off the phone. No manager will come to phone to help.

  • blue2boot blue2boot (@blue2boot) reported

    @Plusnet CHOOSE ANOTHER COMPANY Problems from day one. They aren't interested. #plusnet

  • TJHallx TJ Hall (@TJHallx) reported

    @Plusnet My internet is down at the minute, but it says everything is running smoothly. The router staying orange

  • TEngine7 TEngine (@TEngine7) reported

    Sorry I haven't had much to show latley... Was due to have new broadband set up over the last few weeks but it's been a very slow progress for what should be an improved speed compared to PlusNet :/

  • blue2boot blue2boot (@blue2boot) reported

    @plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet