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Plusnet

Plusnet Outage Report in Newton Abbot, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newton Abbot, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newton Abbot, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newton Abbot, England

Latest outage, problems and issue reports in Newton Abbot and nearby locations:

  • Vanessabooty1
    Vanessa Booty (@Vanessabooty1) reported from Bickington, England

    @Plusnet No we are using a third party one as yours got fried in a storm a few years ago. But the router was absolutely fine before it stopped working on the line and you had to fix. I don’t think it’s the router that’s the problem.

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ZioSGTV
    ZioSGTV (@ZioSGTV) reported

    @superstaryas7 @CommunityFibre Arrived at 7:20 and out the door by 7:50. Very efficient. Yeah I'm on the 920 package and seem to be sitting above that with a wired connection. Previous provider was Plusnet, had no issues with them at all as they offered a consistent service but there speeds can't match!

  • David_McGloin
    David McGloin (@David_McGloin) reported

    Avoid @Plusnet. Low cost but dreadful service. Hasnt worked once since order was placed 6 weeks ago. Keep getting excuse after excuse and then advised will get a call back within 48 hours yet still not working. Spent hours on the phone and waiting for next call back on Monday AM

  • DanCurrey
    Danny Currey (@DanCurrey) reported

    @Plusnet I need help guys, speeds are shocking and router range doesn't cover my whole house.... Your contact us page is just sending me in a loop.

  • livethe80slive
    Livethe80sLive (@livethe80slive) reported

    @Plusnet What a rude and incompetent company you are. I have been a customer for three weeks and I’m that time there have been 4 failed attempts to order a new phone line that has led me to cancel my order and the rudest customer retention person I have ever spoken to.

  • Yapoo936
    k (@Yapoo936) reported

    .@Plusnet Hi there. Can someone please respond to my DM in regards to my cancellation? No one has given me any details about how it works and when I'll get my final bill/how it will be done since I'm moving house/when I can cancel my current Direct Debit.

  • cysecste
    Joe (@cysecste) reported

    @Plusnet how can I get support with my broadband without calling you? I'm profoundly deaf and all your support directs me to call you which won't work.

  • naz2012
    Naz (@naz2012) reported

    @ZioSGTV @superstaryas7 @CommunityFibre I’ve been with plusnet too and kept them as a WAN backup when I moved to CF. Top class customer service but 70mbps doesn’t compare with 1gbps for almost the same monthly price. Now my Plusnet contract is coming up for renewal will consider cancellation.

  • acr_crm
    Acr_Crm (@acr_crm) reported

    @Plusnet Hi, we have signed up to Plusnet yesterday and today have received a message to call support or look on the website for help as there is a delay with our order. I have tried ringing but it tells me the phone line is closed and there is no live chat on the website?

  • StevenBurnett1
    Steven Burnett (@StevenBurnett1) reported

    @Plusnet Remember the ads about keeping things simple, no nonsense, for the customer. On the same bandwagon as everyone else now. Good deals to start then massively hike up prices mid-contract (something they never used to do). Almost a 15% mid-contract increase this month

  • LMaeers
    lovecombatsports (@LMaeers) reported

    @Plusnet trying to cancel my account, was on hold for 20mins and then got cut off. No way to cancel online, terrible service. Direct debit cancelled 20mins of my life I won't get back. Useless