Plusnet

Plusnet Outage Report in Exeter, Devon, England

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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/01/2026 00:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenquarmby darrenquarmby (@darrenquarmby) reported

    @Plusnet is internet down in TA5?

  • lora_morle Lora Morle (@lora_morle) reported

    @Plusnet So you 'sorted' my issue...I actually still have the cheque you sent for my 'inconvenience' (your poor customer service). Please explain to me why I am now being questioned by 'arvato' about an outstanding debt?

  • GoddessLeslieM Leslie Marshall (@GoddessLeslieM) reported

    @faceforradio12 Try plusnet if you want good service but check the comparison sites for the best price where you are

  • HotPot32052191 RokChik67 (@HotPot32052191) reported

    @_Brian_Hunter @Plusnet Come on Plusnet get your act together. Don't you think she has gone through enough? We would never have gone with you if we had known this would happen 🤨

  • S_Reed Stephen Reed (@S_Reed) reported

    very disappointed in their customer service. Since the visit there has been no fault with the same equipment. Suggestions for more caring suppliers than @plusnet ?

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Calling Plusnet business support because weirdly when I submitted an online ticket they said "We’re sorry, but you can no longer raise a query via this method and as such this message will not be responded to." Thought they'd prefer that method to making a phone call. It's 2021!

  • donjuan72FTM Don waterworth (@donjuan72FTM) reported

    @Plusnet I got a problem with my Internet connection I tried reseting my router but still won't connect and consett red light

  • stuartcard Cardigan (@stuartcard) reported

    @kcleevely @plusnethelp Kate I have this same problem too. At least five times a day the line goes down and it is only trying to support me. We have two lines that we work from and it only impacts the Plusnet one. It is so frustrating.

  • StacyB1703 Stacy (@StacyB1703) reported

    @OpenreachHelp I have just received a text from plusnet to say the fault on my line has been fixed by yourselves. It hasn't so no o have to go through the whole rigmarole again. Please can someone help, I have 3 weeks of homeschooling to catch up with having 2 children at home.

  • stephan19573 Stephanie Harrison ❤️🎶🎤Greatest Hits Tour 🎤🎶❤️ (@stephan19573) reported

    @juliemac1000 @TalkTalk A friend of mine also found them to be awful. He warned me against them. He's with Plusnet and is very satisfied.