Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/17/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cdodds74 Chris Dodds (@cdodds74) reported

    @Plusnet Why is there no option to cancel BT sport app on your website? I want it cancelled as well as an explanation please as to why it is so difficult to do so?

  • comprenne Me (@comprenne) reported

    @Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?

  • Michael82428590 Michaelm (@Michael82428590) reported

    @Plusnet My phone line is down help

  • ReenOnion Reen Onion (@ReenOnion) reported

    @Plusnet Thank you. I'll try the wi-fi boost suggestions. If I'm still having problems I'll let you know.

  • Happy808 Natasha Allan (@Happy808) reported

    @WombleDc I’m with plusnet who win all the customer service awards. I’m not sure how good it is because I only really use it for my zoom pilates and various social media/ messaging apps

  • thebillycasper Billy Casper (@thebillycasper) reported

    @Plusnet @anoush hey 👋 good luck 🍀 you were great help last year when we had problems.

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet @plusnethelp I'm having all sorts of problems with you this weekend. And now cannot log into my account. You need to contact me ASAP

  • Janet8uckingham Janet Buckingham (@Janet8uckingham) reported

    Thank you @plusnet for ‘raising a ticket’ and ‘escalating’ for the fourth time. All I want is a connection date, not a call back, not a ticket raised, no escalation, just a Wi-fi connection..... can you please help?

  • thebundocks Mike B (@thebundocks) reported

    @Plusnet I left 4 years ago and the account was never terminated/closed - I an not a customer anymore but your systems thinks I am

  • prvanlan Paula VanLaningham 💙 (@prvanlan) reported

    @Plusnet You know, it is really irritating when trying to report an issue with flickering broadband service that the default assumption from the tech team is that I’ve somehow set up the router incorrectly when it otherwise works.