Plusnet

Plusnet Outage Report in Exeter, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 12/04/2025 20:00

December 04: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Nuomer1 Alan Denham (@Nuomer1) reported

    @bookiesnacksize @Plusnet It must be possible, but is probably expensive - BT may insist on doing it themselves (and then subcontracting, but that's their problem). Why do you want to? DIY extensions are legal and reliable. And easy.

  • LindsCollumbell Lindsey Collumbell - #Memberology is my SuperPower (@LindsCollumbell) reported from Ashtead, England

    @Plusnet @BT We will be seeking compensation. Only 1 of your customer service team showed any care - everyone else put us in the too difficult category. This is a problem of your making. At a time when the Govt has told us to work from home, you cut off our broadband and ability to do that.

  • Kingston3468 Kingston (@Kingston3468) reported

    @PLUSNET guess what, heavy overnight rain and we have NO INTERNET or Phone what a surprise #plusnet have to be the worst internet company around. #absolutelyuseless this just goes on & on

  • triscoe 𝙅𝙊𝙀 𝘿 🎾 (@triscoe) reported

    @aaronfarny_b @virginmedia Try @Plusnet. I currently pay £22 a month, for unlimited fibre. Decent speeds and never really drops tbh.

  • Ciara__Bergman Ciara Bergman (@Ciara__Bergman) reported

    Hi @Plusnet is there an outage in London? I’ve had no WiFi since this morning

  • mrleedsbest Leeds Best (@mrleedsbest) reported

    @Plusnet can you please help me contact HR, I worked at Plusnet a while back and need my old pension details but can't find any way to contact them online

  • pipsqueek01 Pipsqueek01 (@pipsqueek01) reported

    @plusnet regular EE service problems persist in DL12 8. This has been going on for weeks! Emergency calls only all day today.

  • Smitchalot Sarah MH (@Smitchalot) reported

    My bill from plusnet was £0 and yet today they randomly took money out my account completely ******* me over before as that was “treat” money for my birthday on Sunday. I couldn’t hate a company more they do nothing but **** up constantly. Great start to the day.

  • xrachford Rach (@xrachford) reported from Omagh, Northern Ireland

    @Plusnet hi , I was due to be credited £40 to my account due to service issues but never was ? And now it’s due to take my next bill within the next week ?

  • Stewflish Stewart Flisher (@Stewflish) reported

    @Plusnet I have registered a landline fault with you and received a fault number; how can I track progress of resolution please?