Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone | |
| Ottery St Mary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Diwakar
(@Diwakar76868838) reported
@Plusnet I tried calling the customer care through different options on IVR 40-50 times but hardly got through once and the customer care executive was not of much help. They seem to have a unique customer care call handling mechanism where the time wait is more than 40-50 mins.
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Day Novel
(@daynovel) reported
@plusnet we have been on the helpline for 90 minutes and are still on hold. Please help.
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Charlbeck Jewellers
(@Charlbeck71) reported
@btbusinesscare Hi, Would someone be able to help Me. My phone line has been down now since the 10th October 22. My supplier is plusnet, however they have said the problem is with Openreach. Ive had No updates whatsoever. My phone line is still down.
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laura caunce
(@ukanimals) reported
@Plusnet I want to cancel my plusnet account but I cannot ring and there's no email address
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Oliver
(@oliverwebster92) reported
@Ofcom why are openreach still working in the stone age? 10 days for them to connect a service in 2022 when a lot of people work from home is a joke! They ceased the previous owners connection on the 14th and I’d already placed an order with @Plusnet why couldn’t they connect it
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jtip
(@jtip123) reported
@Plusnet you no longer have online chat help?
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!
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Oliver
(@oliverwebster92) reported
@Plusnet My life would be easier if openreach wasn’t prehistoric and allowed you to connect my service in less than 10 working days! Considering they have just ceased the previous owners Plusnet service on the same line, you’d think they’d be able to connect mine at the same time 🙄
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🧙♀️🏠🐓
(@EviIRatPerson) reported
Is plusnet wifi not working for anybody else right now
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Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
Hey @Plusnet my internet speeds are really poor recently. 4.4 Mbps down and 0.5 Mbps up. Streaming videos is virtually impossible. Please assist!