Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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SPT
(@stevetaylor13) reported
@plusnethelp changed to Plusnet on 10th Feb. Taken until today for service to start. Due to long transfer have been charge post deal service price by current provider £21 more than Plusnet deal. just received email saying I’ve a £4.70 credit for this. 35 days to switch service!!
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Takuberry needs a hug! but we got double the goal!
(@takuberry) reported
So the engineer who was booked in today had the audacity to say that I didn’t call them up to confirm. Hello, it’s confirmed through the isp! @plusnet there’s something up when the engineers you hire give a stupid excuse like this.
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Liz Pusey
(@lizpusey) reported
but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.
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Lolicon
(@Lolicon28888504) reported
@Itstheway2go @virginmedia @janhare its the rubbish routers that virgin supplies im using a plusnet router with my virgin router and it never drops
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Suzana Gashi
(@SuzanaGashi2) reported
@Plusnet @plusnethelp Why am I still receiving messaged to pay for my internet when I have been with another provider since January , the worst company.
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Liz Pusey
(@lizpusey) reported
HERE'S A STORY: We ordered a pay monthly sim card from @plusnethelp @Plusnet for an elderly relative. The sim card never arrived, despite us chasing multiple times, but the monthly charges went on regardless. The relative went into hospital and then into a care home...(1/3)
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Cidrufdiamond 🇬🇧🇵🇹🇮🇱
(@arbronsious) reported
@OurAsh1066 @Plusnet I'm a new customer for two months now and the last two days has been iffy,had to re enter codes etc
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Amber Denny
(@Amber_DennyLGfL) reported
@Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.
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Graham Capper
(@Capperisms) reported
@lizpusey @plusnethelp @Plusnet That's attrocious service. Might be worth talking to Money Saving Expert, or even You and Yours. They'll bump Plusnet into action and maybe reduce the chances of it happening again.
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Our Ash™️ 🇬🇧
(@OurAsh1066) reported
What ******** is going on with @Plusnet? Has it reinstalled dial up in to my home without knowing it? It has been an absolute pile of salty dog **** for the past few days.