Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 12/17/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JRyderGaming Josh Ryder (@JRyderGaming) reported

    @stream_giant @Plusnet Hmm strange. I had 40 mbps with tp links attached and had no issues with BT.

  • xdsks mika / bandaid (@xdsks) reported

    @Plusnet your internet sucks why am i paying money for something that stops working multiple times per day

  • WattoPhotos WattoPhotos (@WattoPhotos) reported

    @virginmedia You are taking advantage of people now that you know people are shielding and in lockdown you should be ashamed just greed. People have less money £42 a month for just internet Yet a new customer gets same speed for around £25 @Plusnet #skybroadband #Btbroadband #UKlockdown

  • mdsa92 A (@mdsa92) reported

    @calico_cop My tablet never connects to PlusNet for some reason

  • TheWolfofDonSt Connecting With D.O.T.S - EP OUT NOW (@TheWolfofDonSt) reported

    Thank god we don’t need to leave the house so I can rely on the 4G i’m not using in order to make up for my AWFUL @Plusnet WiFi

  • CoxonAngie Angie Coxon (@CoxonAngie) reported

    @plusnet what is the point of having @plusnethelp when you don't even bother to reply. What kind of help is that ?????

  • PaulGoodier13 Paul Goodier (@PaulGoodier13) reported

    @plusnethelp 84 y/o neighbour, disabled, housebound. No service after switching to @plusnet. Her home Emergency warden alarm also disabled by this. Now, you have lost her original number of 30years. I've spent hours on the phone for her to useless "Customer Services"🤬

  • dinkytinkerbell Charlotte Leppington 💙 (@dinkytinkerbell) reported

    @Claytoncast @ThreeUK I went from being an O2 customer for years as customer service was shocking lots of problems and deals expensive to Plusnet. Fab deals great customer service 👍🏻

  • jamesfrhodes James Rhodes (@jamesfrhodes) reported

    @Plusnet @plusnethelp our internet has been very intermittent over the last few days - we’ve reset the box a few times which has got it working again, but could do with some support to fixing the problem in the long-term, particularly now both working from home! #help

  • ezjohnny7 ezjohnny (@ezjohnny7) reported

    @dwolvfx Make sure server is Eu west and or it’s your **** plusnet wifi lmao