Plusnet outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

• 
  Tom Hawes (@TomHawesCloud) reported 15 minutes ago from Exeter District, England

  @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

• 
  Paul Scholes (@misterp55) reported 22 minutes ago from Teignmouth, England

  @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

• 
  Sarah P (@sassycat60) reported 27 minutes ago from Exeter District, England

  @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

• 
  Claire Longhurst (@theconsulargirl) reported 31 minutes ago from Exeter District, England

  Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

• 
  Claire Longhurst (@theconsulargirl) reported 41 minutes ago from Exeter District, England

  @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

• 
  Claire Longhurst (@theconsulargirl) reported 44 minutes ago from Exeter District, England

  Third day without mobile signal from @Plusnet Seriously unimpressed.

• 
  Feel the love ❤️ #Joemance (@PhilBreading) reported 56 minutes ago from Exeter District, England

  @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 5 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  GM Mark Howitt (@MarkHowitt) reported 6 minutes ago

  @Plusnet Might be quicker to cancel my DD but let's see if they do- and it's GM Howitt.

• 
  stewarty (@stewarty1972) reported 8 minutes ago

  @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back

• 
  DerylLynn on stranger’s island (@DerylLynn) reported 10 minutes ago

  @LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway

• 
  Alison Lees (@AlisonMLees) reported 15 minutes ago

  @Plusnet I've had an email about phone line switch off. The email & your website appear to be claiming that I have to switch to fttp but that's not actually true, is it? I need greater transparency, actual dates & costs, and better customer services. This is most disappointing.

• 
  Paul Sutton (@PaulSutton66) reported 15 minutes ago

  @davidkurten In which case, the problem is my internet provider, Plusnet.

• 
  𝒌𝒆𝒍𝒍𝒊𝒆 ✨ (@kelliemufc) reported 23 minutes ago

  plusnet sucks *** honestly

• 
  Rob Shelley (@ITVRobShelley) reported 25 minutes ago

  @Plusnet Hello! Because of your former great service, I called to stay with yourselves not switch to EE. Whilst Tamsin and David who took my call were lovely - and v good at their jobs - sadly the whole call, incl hold time, took just under half an hour - that's bang out of order

• 
  Jaime Dodd (@JDSuker) reported 26 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  GM Mark Howitt (@MarkHowitt) reported 27 minutes ago

  @Plusnet Having to call again- might be quicker to cancel my dd with you or go to @Ofcom