Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@Ian690501544226) reported
@vickyinatutu @Plusnet plusnet are crap
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Tom
(@BigTom0491) reported
@vickyinatutu @Plusnet They kept coming up and down my street other month promising the world and do it far better price etc, told them no thanks I’m happy knowing my internet will always work and a reliable company to deal with
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David
(@goaroundflaps15) reported
@Plusnet Hi, really getting fed up now -signed a new contract with a £50 prepaid card, never received it. Customer service said to contact the card company, they didn’t know. Very frustrating. why can’t you just credit the account for the value instead (plus extra for the hassle
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Dave Fox
(@OfficialDaveFox) reported
@TallyForms @bt_uk Please help, I have many customers in the uk and your site is still down for me. The forms have disappeared. I’m with Plusnet. Please help.
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Alexis Haines
(@HainesAlexis) reported
@Plusnet so in which alternative universe does a few hours of broadband service but at random times count as satisfactory service for TWELVE days how convenient no compensation and poor comms on the fault?
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Simon
(@citytransportin) reported
@SouthEastRailGp I sent a copy to the HMRC and Action Fraud reporting system but I had to send the screenshot as the @plusnet email system refused to let me forward the actual message ... even though I was sending it to the Government fraud / phishing reporting service - who want to be notified
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Doug Tibbitts
(@EastLondonEagle) reported
@Plusnet my broadband has gone down at least 6 times in as many hours. Why?
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Frosty
(@billyfrost) reported
@Plusnet wow! Just called Plusnet support to query a bill and had one of their customer service team shout me down, as I'd disputed messaging in a contract renewal email. For a company that prides itself on "straightforward broadband" this experience feels anything but
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Gordon Hill 🇬🇧 🇺🇦 #NAFO
(@gordon861) reported
@Lost_Signal In the UK, I had this exact issue with every fibre provider. They were all selling the fact that it came with some super mesh router. Ended up with @Plusnet own router no problem here are the settings. (Although they did insist on send their own router too)
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Dave Fox
(@OfficialDaveFox) reported
@TallyForms @bt_uk Hi Filip. Please help, I have many customers in the uk and your site is down. The forms have disappeared. I’m with Plusnet. Please help.