Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Luke Beevers
(@beevers93) reported
@Plusnet Internet goes down essentially every day, it is becoming impossible to do anything.
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Karen Turner
(@Karen_Turner7) reported
Honestly losing the will trying to get hold of ANYONE at @Plusnet Just impossible!! Seriously regretting switching to them. What a way to treat new customers. Honestly don't bother.
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Sherry Sydney
(@_SherrySydney) reported
@Plusnet are there any known issues in the Lincolnshire area? My internet has gone down!
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Jamie Anderson
(@RedBaron74x) reported
@Plusnet is there a problem in the Wandsworth area with plusnet broadband? My download speed has significantly dropped.
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Screwfix
(@Screwfix) reported
@duncan_uk We currently have a ongoing issue with Plusnet users, this is on side and we are awaiting for them to fix the issue. We are currently advising customers to use mobile data. I apologise for any inconveniences this may have caused for you. Thanks, Jazz
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James - #VOTEYES #OCTOBER19TH2023 #BETTERTOGETOUT
(@james170969) reported
@savanQadir @TalkTalkGroup @TalkTalk I'm currently with Plusnet which is owned by BT. I'm paying for 36 mbps but I'm lucky to get 9 sometimes it's less than 1 but the speed goes up & down like a yoyo. I also get disconnected frequently but only for a few seconds. I wonder if it would help if I bought another router
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Robert Thorogood
(@bobby_tgood) reported
@Plusnet 2 weeks of no internet as a remote worker is driving me slightly potty. I understand the issue is for openreach to fix, the daily calls of "engineer is booked tomorrow (subject to delay)" only for it then to be delayed everyday for the last 13 days is becoming tedious.
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Oliver Turp
(@Olly_TCGaming) reported
@virginmedia 29th Sept - BT engineer switched the line over and since then our provider has been plusnet. 12th Oct - High risk elderly disabled customer had no working phone line and therefore no fall alarm and outside communication for EIGHT DAYS.
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Sarah B
(@skate162) reported
@Plusnet broadband connection down since Thurs morning, keep being assured it will be sorted “tomorrow” but nobody can tell me what the problem is. At what point does this get escalated and when will we be refunded for several days’ lack of service?
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James Brough (parody)
(@thasceles) reported
Forget that ****... here comes Plusnet... #CellarClub