Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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touchtennis
(@touchtennis) reported
@Plusnet Update! Two calls to plusnet (on top of the five yesterday) 25 minutes then 45 minutes. Their best solution after bouncing me through four departments: "We can cancel your account within 10 minutes." Five years of being a loyal customer. And that's the best they can do.
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WE THREE KINGS
(@we3kingslife) reported
@Plusnet Hi. I ordered my new sim last week and was told it would arrived in 1-3 days but it still hasn't. I am unable to call the number as my previous contract has run out so my old SIM no longer works. Please can you help
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Alex Morris
(@asjmorris) reported
@badmachinery To be fair to Plusnet, it's such an edge case, it'd explain why the first support assistant wasn't aware of the issue yet the second one (that I've just come off the phone to) was. They also called me back re a separate fault they'd spotted on our line so, swings and roundabouts.
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Dr purpleisiscat
(@purpleisiscat) reported
Wow, @Plusnet , you're really spoiling us with your 7.2Mbps fibre broadband. It's so much higher than the 6 we had yesterday. Counting down the days until we switch to FTP and decent speeds.
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Rhea
(@lilrhea_) reported
Their wifi was a little bit *** but @Plusnet’s customer service is SENSATIONAL. Being able to speak to an actual human within SECONDS of ringing and ending the call with a stable BP & my problem solved? Holla me when you get fibre optic in Hackney babes I’ll come running back!!🫶🏽
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CastarasKaelde
(@CKaelde) reported
@Plusnet it is 10:14am, roughly 22 hours after my original request for help. the sim cards have arrived. i have not heard anything from plusnet's customer service team. I would still like to know how they deemed it acceptable for me to not have a working phone for 4-5 days.
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Starry
(@Orangeblossom78) reported
@Plusnet I'm not transferring. I no longer need the service
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Campbell
(@EventsAV) reported
@Plusnet Disappointing start to our relationship. My new sim was dispatched on 1 Sept and not arrived on 5th, which is the day my previous network disconnected me to leave me with no working phone. Your CSA told me today that I wouldn’t get disconnected (not true).
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touchtennis
(@touchtennis) reported
Sorry we didn’t live stream today on Instagram. We spent 13 hours at the new HQ waiting for an engineer that @Plusnet promised that never came. Don’t worry, they’re going to apparently charge US a rebooking fee for their failings as a company! #CustomerService
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Ian B Senior
(@ianbsenior) reported
@Plusnet cancelled contract ianbsenior389 user name please cancel openreach they intend to visit 6/9/22 between 8am 1pm but already cancelled with Plusnet 26th August couldn't get through on hold phone 2hours not good Plusnet owned by BT and cannot work together