Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Natalie Brooks
(@Natalieb2110) reported
@Plusnet @Twinairbags03 I've had the same problem today 😢 got it right now in fact!
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Ryan
(@ryanyates1990) reported
Not only am I having fun with my mobile service with @O2 but seems my home Internet with @Plusnet has decided to go down at 1am this morning too! Thank **** for being able to pick up a mobile sim card on @VodafoneUK at a 24/7 garage.
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Mike Kear
(@mikekear) reported
@Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?
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Jonathan Dorey
(@Funks81) reported
@Plusnet My 83 year old father in law has been left with out internet and they’re struggling to get reconnected - hoping you can help.
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Gail Brodie
(@GailBrodie2) reported
@Plusnet No mobile signal in the PH2 6 area today (Home). Fine if I go 2 miles down road. Can you advise if problem in my area. Thanks
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maths_teacherNW
(@maths_teacherNW) reported
@plusnet are you having internet issues in the BB9 area? Mine has gone off totally this morning. (Happening too often)
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y k lee
(@p_lee888) reported
@Plusnet broadband services is down in Derbyshire?
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Jon Bradbury
(@jonbradbury) reported
@ajpbradley @boosplodge BTW a lot of routers aren’t locked (Sky/BT & by association PlusNet might be) so if you know he admin login, you can just set up an old router to work on it. So if you’ve got an old VDSL router kicking about you might be able to use that to get you going
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Kim Rapper 💙
(@Rapsta65) reported
@gardner_abi @Plusnet @plusnethelp Dread to think how some people are coping with this ongoing problem of no service! I've had no service since last Weds.I'm predominantly housebound & rely heavily on landline & online connections. Companies need a back up service when outages occur, ESPECIALLY for vulnerable ones
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Andy Jackson
(@AndyJacko) reported
@Plusnet terrible service from Plusnet. Not only did they disconnect my service early for our house move, but getting it reconnected to new house has been fumbled too..absolutely disgusting. I'll be without Internet for 20+ days while trying to work from home! Just shocking.