Plusnet

Plusnet Outage Report in Exeter, Devon, England

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The latest reports from users having issues in Exeter come from postal codes EX4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 01/09/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone
United KingdomOttery St Mary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • charmangel75 Amanda Shaw (@charmangel75) reported

    @Plusnet intermittent broadband outage since 10 yesterday morning, what's going on??? DL5 area

  • JustGayla_TTV JustGayla_TTV (@JustGayla_TTV) reported

    @Plusnet we've had two calls with you today regarding our internet continuing to drop out, I can't remain connected to the internet for more than 5 minutes before it drops out, reconnects, drops out and so on... It seems this may be a wider scale issue, can we get an update?

  • JustGayla_TTV JustGayla_TTV (@JustGayla_TTV) reported

    @Plusnet this issue is still persisting eve though we’ve done a full hard reset on our router, this is becoming increasingly frustrating and ongoing for two days now..

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @Suzanne14606600 @Plusnet @WeAreOpenreach Openreach aren’t bothered as they make MILLIONS of £s by not doing their job,the best way to deal with Openreach and your internet provider is to complain to the ombudsman and ask them to try and sort this problem out as I will be doing if I don’t get my internet back by

  • Plusnet Plusnet (@Plusnet) reported

    @dibleydogs Hi there Aileen, I'm really sorry about the problem with your connection. Please send us a DM with your username and I'll make sure we're doing all we can to help. Sorry too for us taking a long while to reply, we've been much busier than expected. - Adam - Plusnet Sheffield

  • laf100 Lea Freeman (@laf100) reported

    @Plusnet you have told me there is a local problem with my broadband detected in 21st Nov & will not be resolved until the 5th - surely I must be compensated for this extended outage?

  • den_jw 🇺🇦 Den Of Scholes 💜🤍💚 (@den_jw) reported

    @HannahAlOthman Plusnet haven't let us down since switching in Spring. And you get the BT Home Hub but in white

  • AndyPetty101 Andy Petty (@AndyPetty101) reported

    @Plusnet The actual issue was resolved within the timescale advised by your maintenance bot. My overriding issue was that your service status isn't updated. Had it shown there was an external fault that you knew about I wouldn't have wasted an hour trying to reset my router.

  • ShahHita Hita Shah (@ShahHita) reported

    @Plusnet Ryan and Courtney from Technical team both were very unhelpful and have made the situation worst

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    Lost track but @Plusnet have made contact with @OpenreachHelp and there is an issue with the box. It’s only taken a week to get back to @Plusnet 🤬🤬🤬🤬🤬🤬🤬