Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/15/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CotyHS2 Ian Moss (@CotyHS2) reported

    Hey @Plusnet. Been waiting 10 minutes for a page to load. Your ****** service?

  • athenamae04 athena mae valencia (@athenamae04) reported

    @Plusnet i recently bought a new sim card from yourselves which i received on friday. for some reason i can’t make calls or send texts. i can however receive texts but i cannot receive phone calls. could you please help me with this?

  • marianlouise Maz (@marianlouise) reported

    Not too impressed with @Plusnet sending me a bill for January at a higher rate with zero reminders about contract coming to an end in last bill. First time I’ve been really disappointed in their service.

  • alihare9 Ali Hare (@alihare9) reported

    Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?

  • Merlot1109 Merlot&Shiraz (@Merlot1109) reported

    @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

  • DavinaNanaDee Davina Martin (@DavinaNanaDee) reported

    @OpenreachHelp Thank you. Plusnet don’t do a mini hub. I’ve had no service for over 2 days with suggested fix of next Tuesday and is an open reach hardware issue.

  • m1kebriggs Mike Briggs #FBPE #RejointheEU Pigoneer (@m1kebriggs) reported

    @LouiseScott1377 Was with Plusnet for years ..superb service...

  • LuvDup LuvDup🔔🔚 (@LuvDup) reported

    @Plusnet such a shame you don't treat your staff like you do your customers. Conning people to join Early Life.

  • Plusnet Plusnet (@Plusnet) reported

    @Donnasteward11 By post: You can send a letter of cancellation to Plusnet plc, The Balance, 2 Pinfold St. Sheffield, S1 2GU. It is recommended that for your own peace of mind, any letter containing a cancellation request for cease of service is sent by recorded delivery. -Mike.P Sheffield

  • charlottemyford Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ (@charlottemyford) reported

    @Plusnet hi guys, I’m trying to add times to my sons devices to hinder all night gaming or binge watching TV whilst I sleep. I’ve found how to on my router, the issue- I just have lots of codes [unknown then random numbers. How do I pinpoint which device is which please? C