Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 12/28/2025 19:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lifehacksNLP Chris@lifehacksnlp (@lifehacksNLP) reported

    @maobook @TalkTalk Give @Plusnet a go Lee They've been fantastic since I've been with them Don't charge you extra for Superfast broadband and I get another brilliant deal on their mobile service too I get Broadband unlimited and unlimited calls I can honestly say Plusnet have been the best

  • tony_palmer84 Tony Palmer (@tony_palmer84) reported

    @plusnet my son's phone no longer connects or makes calls... how do I get a new sim, so I can check if that's the issue?

  • HyperOpus Jay (@HyperOpus) reported

    @Plusnet Hi, am in Bournemouth (bh1) area. No Internet since the 24th (16:00), could really do with update on when it will be back up or what the problem is. Thank you.

  • jon73764522 jon (@jon73764522) reported

    @Plusnet I would like to make a complaint. But the complaints procedure doesn’t work on your website. It is advertised, "We'll even do it at no extra cost if you take out a new contract.".

  • sheepcate Cate Taylor-Teasdale (@sheepcate) reported

    @Plusnet are you having network problems in the North East? I've had no network availablity all day, please advise if you have outages in TS20 area.

  • martyp187 Martyn Pearson (@martyp187) reported

    @Plusnet ordered a #PlusNetMobile SIM on the 15th December. Still don't have it, how long do I wait.. you've ported my number and I've had no service for 2 weeks. All you've done is take the payment..

  • Richard_Miller_ Richard Miller (@Richard_Miller_) reported

    Hi @Plusnet You're sending me a new router. Which service do you use for delivery?

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet can I have some help with my signal dropping please.

  • LouiseScott1377 Louise S🎩🏴󠁧󠁢󠁷󠁬󠁳󠁿🐟🌹💙 (@LouiseScott1377) reported

    @Plusnet I can't get through to you and have tweeted once this morning. I've had no broadband since 620am. The signal I dropping. I've reset my router twice and still won't work. This is happening more and more often and I need it sorting out

  • Plusnet Plusnet (@Plusnet) reported

    @StephenEPotts Good Morning Stephen I'm sorry for the delayed response, we have been very busy lately. I wish service outages were easier to avoid but unfortunately they can be affected by anything and everything from the cabinet to the exchange. Joshua - Plusnet Sheffield