Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James| Its NOT Over When You Can Still #StayAtHome
(@Autisticosaurus) reported
@Broughton500 You mean ‘are you a plusnet customer?’ Yeah frequently at all hours
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Kai Hilton-Jones
(@kai_hj) reported
@plusnethelp Are existing customers able to contact Plusnet customer support via web chat or email? I have a family member who is hard of hearing, so phone support won't work.
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Liz Pusey
(@lizpusey) reported
but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.
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Robert - r.i.p Terry Munro
(@rangerslad1983) reported
@darrenhunter2 @SkyBroadband Sky broadband is ****,, Plusnet is good
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Natalie McRoy
(@NatalieMcroy) reported
@plusnethelp do not ask me to call you, I'm sick of wasting my time and energy on the phone, to be told there's nothing you can do right now and I need to call back again next week - I'm trying to hold down a full-time job here - -using unreliable PLUSNET internet
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Chloe
(@ChloesPJs) reported
@Ofcom is there any way to get service restored? Internet is such an important part of life even more so with the effects of the pandemic. @Plusnet is just incapable of even applying pressure to @OpenreachHelp to fix the issue and we are still paying for internet we don’t have.
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Donna Pasquill 🏳️⚧️
(@Pasquills) reported
@plusnethelp @Plusnet I am at the most crucial part of me degree, I have five modules all with essays due over the course of the next month and a dissertation to submit, your internet needs to be working, that is what I pay for, please fix it
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Amber Denny
(@Amber_DennyLGfL) reported
@Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.
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Brian Eve 💙
(@BrianKEve) reported
Hey @Plusnet my Broadband has now been out of action for an hour. I've reset the router constantly in that hour. The last time this happened you said it was down to @BT_uk Post Code area is CM2 6 Will it be fixed today please?
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iram
(@iramxcvii) reported
why is plusnet wifi being so **** today