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Plusnet

Plusnet Outage Report in Exeter, Devon, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Exeter come from postal codes EX2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Exeter, England

The most recent Plusnet outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 11 days ago
Exeter Internet 3 months ago
Exeter E-mail 3 months ago
Exeter Wi-fi 10 months ago
Crediton E-mail 10 months ago
Exmouth Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • shaun_tyssen
    Shaun Tyssen (@shaun_tyssen) reported

    @Plusnet hi guys, any known issues in York, YO30 area, can't get any connection and the router is showing a solid orange light

  • thathurt
    thathurt 📸🐧⚡ (@thathurt) reported

    @Plusnet My service is normally excellent but this eve and yesterday it keeps kinda cutting out then comming back on again. Any ideas?

  • custardwarrior
    Aaron hassan (@custardwarrior) reported

    Just signed up with @Plusnet for 24.99 a month for 18 months and with a 60 quid reward card for fibre not bad considering I was paying EE 38.18 for the same kind of service which is over 5 quid more then they say the basic is online

  • GreenDragonpip
    pip Dorset (@GreenDragonpip) reported

    @angrypiln 12 years ago I was on orange broadband barely getting 2mb on a bad day 4mb on good day. Then got email saying my bill going from £14 to £20 I phoned got you can get 10mb in your area. So switched to (new) plusnet not looked back. 3 years ago finally got fibre in area.

  • BadgerOfSteel
    Badger Of Steel (@BadgerOfSteel) reported

    @O2 checked your online tool and it says no incidents but our landline from @Plusnet is down in the area. (Confirmed it's an issue in area with plusnet). I have no data service from you guys... (TN31) could you confirm if you have an issue to? Turned off my WiFi but no data.

  • BombeDeChaton
    Katharine (@BombeDeChaton) reported

    @Plusnet Thanks Tony, as my WiFi went down for a few minutes just after your response, they problem definitely isn't solved yet, unfortunately!

  • ASainthunt
    @Alsainthunt (@ASainthunt) reported

    @Plusnet any reason why the Internet WiFi keeps dropping. Download speed has dropped, keeps cutting out. Pop up saying connection speed to slow. Postcode LL18 1HS NUMBER 14

  • EducationAccio
    Liz Formby (@EducationAccio) reported

    @Plusnet Are you awsre of a broadband issue in Tenterden, Kent? Mine has been down an hour or so now. Thanks.

  • jgsouthy
    James Southworth (@jgsouthy) reported

    @shaun_tyssen @Plusnet YO10 having the same problem

  • SusanRead15
    Susan Read (@SusanRead15) reported

    @lottyburns @ThreeUK PlusNet works extremely well. Still free roaming. I’m paying just over £8 now for 15Gb data & unlimited minutes & texts. Left GiffGaff as had issues making calls when abroad.