Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/13/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GrumpyPuss GrumpyPuss (@GrumpyPuss) reported

    @Plusnet Hi, how do I view my home broadband usage please? Can't seem to find this option after I login to your website. I'm sure I could do it previously.

  • tequilarino Josh says join a union (@tequilarino) reported

    @charlesmj Plusnet weren't with them very long, just remember the internet being really slow in comparison to BT & Virgin

  • Stuart11266591 Stuart (@Stuart11266591) reported

    @Plusnet Hello.I cannot make calls or send texts due to having no signal. I called on a land line but all the person said was that she'll send me another sim card which doesn't solve my immediate problem. Are there works going on in the WV9 area? When will my service be restored

  • Duncan_Ellis_ Duncan Ellis (@Duncan_Ellis_) reported

    @Plusnet Bunch of thieves. Cancelled my service (JohnLewisBroadband) within my 14-day cooling off period. Now hounding me for £71.80 for a service I never used - Extortionists!!!!!

  • ramsaystuff ♫𝑒𝑟𝑖𝑛 (@ramsaystuff) reported

    @Plusnet your internet is horrible. I’m sorry but it’s true I am using my data to tweet this. Get ur life together. I want to watch @JeremyClarkson

  • TheModernLeper Sean (@TheModernLeper) reported

    @charlesmj Plusnet for me here, cheaper than bt (although they don’t offer the sport stuff extra) never had an issue myself

  • rockne66 cato (@rockne66) reported

    @Plusnet Broadband connection went dead at 2pm, followed troubleshooting steps, raised tickets, etc. Is there a wider ISP issue in the Bath area?

  • rennarda Andy Rennard (@rennarda) reported

    @Plusnet There is nothing wrong with my equipment, or set up. It is a problem with the line or the cabinet or the exchange.

  • gunswills0185 Horseshoe pass bikes and cars (@gunswills0185) reported

    @Plusnet Internet has been down nigh on all day in the Trevor area of Wrexham, can you tell if there is issue on your end ?

  • tony_kenobi Tony (@tony_kenobi) reported

    @Plusnet having speed problems in my area, router keeps disconnecting, any issues in PR2?