Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter and Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Panther Aella-Brenna Pippa Bramley
(@Aellabrenna) reported
@Plusnet broadband has gone down in Chesterfield are you guys okay? Do we need to send some Yorkshire Gold Tea to your offices to help the server engineers?
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The Duke Of Essex
(@old_scrotum) reported
@Plusnet Switched broadband service from Vodafone to you, you've managed to switch it a day earlier than stated, but not managed to send the router to me in time. Cust services say it'll be another 3 days & nothing they can do. Good start! Way to go! Useless tossers.
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Adam Beesley
(@Adrbees1) reported
.@Plusnet No response? Typical of such a poor company with inept customer service.
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Clare
(@SmilingClare) reported
@Plusnet He has now got service thanks.
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Panther Aella-Brenna Pippa Bramley
(@Aellabrenna) reported
@PlusnetOfficial Hey plusnet broadband has gone down in Chesterfield, are you all okay? Do you need us to send you some Yorkshire Gold Tea and some biscuits to get you going again?
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David 🇺🇦 Crundwell
(@Crundwell) reported
@katebevan @Plusnet "Great value broadband, award-winning customer service..." Says so on their Twitter account, must be true!
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John Aitken
(@JGAitken) reported
@BTSopenreach Four weeks without Internet fibre broadband! Dig work council permit obtained by Openreach. Permit dates come and gone with not a sign of an Openreach worker. Complaint to Openreach today. Complaint closed by Openreach within an hour! Go back Plusnet! Disgraceful!
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Mrs_L.com
(@MrsLcom1) reported
@Plusnet problems yet again 🤬 my upload speeds have been at 12mbps for weeks despite being on unlimited fibre with a guarantee of 61-72mbps…
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Rich Allen
(@RichfromSheff) reported
@ConstableChaos Even Sky aren't perfect, I went with them 4 months ago after ditching Plusnet (thanks to their annoyingly **** customer service drones), requested to keep the existing landline number, and they gave me a new one, which I recently had to change again.
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Karolina Throssell (karolina@iden.global)
(@Campaign_me) reported
@carmel222 @Plusnet I have a separate dongle I ended up buying just so I have uninterrupted service when I try to work. My husband has been frequently telling them that the service is so intermittent. I'll be glad when the contract is up so we can cancel.