Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flag Blyth 🌹👵 #JeremyCorbynIsMyPM
(@FlagBlyth) reported
@plusnethelp @Plusnet Please sort out braodband issues - was never the best but will not stay connected for longer than five minutes for last week - tel lines wait over 70 minutes only to be cut off and NO where now to DM on twitter?
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nik
(@N1CKLFC) reported
@Plusnet For what ? What’s the point I’ve had this problem since I got Plusnet.. numerous visits from open reach and it’s still shite!!
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Plusnet
(@Plusnet) reported
@Mnisha16Nisha Hi there Nisha, I can see this has already been escalated within our Customer Service department and a manager will be calling you back in the next two hours. - Jess, Plusnet Leeds 🌻
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Oliver Coningham
(@forkandcarrot) reported
@Plusnet Morning! Is there an issue with mobile network in the BA6 postcode area? Both myself and my wife have Plusnet sims and there's an issue with making and receiving calls.
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Dan Jones
(@Danjones_uk) reported
@AngelaStoneAlty @Plusnet That’s not good, I was with plusnet for years and the only problem I had was them refusing to pay me the £5.40 they owed me at the end of the contract. I usually recommend going for a business contract over a home one, costs more but service always better.
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nisha
(@Mnisha16Nisha) reported
@plusnethelp @Plusnet Waiting for appropriate help for 2.5 days to sort out broadband issues. Working from home and not escalating / troubleshooting has left us mobile data charges, lost work time and extra costs. Very poor service.
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Plusnet
(@Plusnet) reported
@jamessemaj1181 Hi James, I'm sorry to hear you are thinking of leaving. We're unable to cancel accounts over Social Media, to discuss cancellation or renewal you would need to contact our Customer Option Team on 0800 013 2632. - Curtis, Plusnet Sheffield
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John Priest
(@JohnAPriest) reported
@Plusnet Hi there, I'm an existing broadband & mobile customer, want to up data but don't want a bolt-on, prefer to up mobile account? You've got a 22GB £10pm but want same number do I keep sim? Can this be changed asap? Thanks for your help, John
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nik
(@N1CKLFC) reported
@Plusnet I’ve DM the details.. let’s see how many more weeks I have to put up with this service!
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Hannah Mounsey
(@hannah_mounsey) reported
@Plusnet We’ve heard the same thing so many times and yet we’re still in this position. We have no faith in the company whatsoever and so unfortunately we’ll continue to tweet about the awful service received until the WiFi and landlines are up and running