Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 12/13/2024 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExmouth Phone
United KingdomOttery St Mary Internet
United KingdomExeter Internet
United KingdomTiverton Phone
United KingdomDawlish Phone
United KingdomExmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet Morning Adam another few days with problems .system falling out on quite a few occasions twice this morning had a colleague yesterday to help but after the wi-fi speed you fixed is back to around 7.0 download ,if needed please use remote ,Joe

  • JoeMcke97475279 Joe Mckenzie (@JoeMcke97475279) reported

    @Plusnet sorry Adam still having problems with service when it went down yesterday lost the link you set up so back to very slow down load ,had someone else asking me to try another socket ,but as never had problems with previous supply , can you please refresh link -5Ghz thank you Joe

  • twig_mango twig mango (@twig_mango) reported

    @Plusnet Hi, having a really hard time resetting password for site - it just won’t click for me. Can you help? Happens a lot

  • Joshua39154635 General Kenobi (@Joshua39154635) reported

    @Plusnet Could you help me find out how much the early cancellation fee would be for my account

  • Plusnet Plusnet (@Plusnet) reported

    @frances_moira Hi Moira, I'm really sorry to hear about the issues you have outlined above. I've looked into the account and sent an email regarding this, the open complaint has also been escalated into my personal pool to try and reach a resolution. - Curtis, Plusnet Sheffield

  • carl_wheatley Carl Wheatley 🦢🐺 (@carl_wheatley) reported

    @Plusnet The router does make a constant whirring noise. Think it may be on its last legs which may have caused this issue. Are you able to send a replacement please?

  • auramusicuk Aura Music Academy (@auramusicuk) reported

    @AngelaStoneAlty @Plusnet I'm literally on hold to @Plusnet at the minute - we've had terrible internet signal since we moved house last year. Two engineers out to 'fix' the problem, called today to cancel contract as it's still unusable and they're trying to charge £180 cancellation fee...!

  • LondonBoyPuffy Wolf Of Brixton (@LondonBoyPuffy) reported

    @Plusnet offering compensation on YOUR BEHALF @OpenreachHelp you guys service and stuff is actually disgraceful

  • veryoldbilly Bill Swan (@veryoldbilly) reported

    @Plusnet Can I please DM you regarding two problems with my a/c?

  • vonRunte 𝙁𝙧𝙞𝙩𝙯 𝙫𝙤𝙣 𝙍𝙪𝙣𝙩𝙚 ⚜️ フリッツ先生 (@vonRunte) reported

    @Plusnet Hi @plusnet - I come with a problem this time. The same Sarah Clifford told me if I wanted to cancel it mid contract I wouldn't have to pay the full contract, just a fixed fee. Now that I'm done with that rental house you're charging me almost £200? What's up?