Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Liam Johnson
(@LCJohnson79) reported
@OpenreachHelp hi. Phone line and broadband currently down in Northwich. Plusnet told we the estimated fix would be midnight on Sunday. Is this still the case? What’s causing the outage please?
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Richard Parker
(@Richard_Parker) reported
@KellyHatfieldx Don’t listen to anyone who says Virgin Kelly. They’re horseshit. I had PlusNet previously who were brilliant and had no complaints. Only had to switch due to contract ending and going elsewhere for cheaper. TalkTalk I’m with now and had no issues.
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Ebubekir Sahin
(@ebubekir__sahin) reported
. hello @Plusnet I hope you have an email address I can write on but you haven't got one.I was a Plusnet customer for 18 months,I switched to another provider, but now I regret that and tried to come back with 30 days rolling contract but my application is rejected with no reason
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TIMARA DAVIS
(@TIMARADAVIS1) reported
I wasn’t told this during any of the trouble shooting phone calls. Feel like I was convinced to stay past cooling off period just so they could hit me with this bill. Avoid plusnet at all cost, I will continue to say this to anyone that will listen.
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Mark for Democracy.
(@Markpettitt5) reported
@EE As long as you don't go through plusnet who has disconnected my old network and they still have not sent me the sim card. Was promised it on Tuesday but all bullshit, I can't even use my phone or receive calls. This is one way for you to get a bad name.
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Sarah Marsden
(@GaslingSarah) reported
Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻
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Bradly
(@Bradly_Spicer) reported
After repeat outages for the last few months, an engineer and confirmation the issue wasn't at my properly, I keep having issues with @Plusnet. Working from home is hard when your ISP charges you for no working connection
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Mark Toner
(@tonertweets) reported
@Plusnet I have an oak tree with a couple of branches grazing our phone line. Can you get someone to help with that or do I call BT directly?
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Plusnet
(@Plusnet) reported
Aye we're back and it's Friday. We'll be sticking around until 8pm tonight. We'll be happy to help about anything from your Plusnet broadband 💻 to your Plusnet mobile 📱 or anything inbetween. -Anoush
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Robert Levack
(@RobEdward90) reported
Oh dear @plusnethelp @Plusnet you have officially won my award for worst customer service experience of the year. I call to find out why my broadband isn’t working, your rep insisted that it must be the WiFi, and then literally mansplained to me that there’s a difference 1/n