Plusnet outages and service status in Exeter, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Exeter, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 1 month ago |
|
Exeter
|
Internet | 4 months ago |
|
Exeter
|
4 months ago |
Community Discussion
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandThird day without mobile signal from @Plusnet Seriously unimpressed.
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandSecond day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Paul Scholes (@misterp55) reported from Teignmouth, England@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P (@sassycat60) reported from Exeter District, England@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst (@theconsulargirl) reported from Exeter District, England@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ste (@Stevanobalabala) reported@Plusnet I’m due for renewal with you next month and have been with you for years now but getting sick of new customer getting gift cards and there’s better deals with other suppliers that are significantly cheaper. Why should u stay with you?
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Gingerlegs747 (@gingerlegs747) reported@SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.
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Verified Jedi (@LoZeno) reportedI swear, having to deal with @WeAreOpenreach and @Plusnet bouncing me back and forth just to have my fibre order, WHICH I PLACED IN FEBRUARY, fulfilled before MAY, is a layer of customer service hell I did not need. Openreach is organised with the sole purpose of making it..
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Hector Cassels (@herbaalhector) reported@Plusnet Your broadband is down in the Edinburgh area. I hope you are working on this. Expect a phone call soon
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Gina (@BlondeTalksSkin) reported@Plusnet making it way too difficult to cancel broadband. No option to do it online so forced to call with mad wait times to get through. Even tried their 'Additional support form' online and it just took my back to my account. Great support for vulnerable customers that 👍🏼
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DaftApeth 🐦 🕊️ (@madanna69) reported@AlexanderGaeta6 @Plusnet it's been bad for us most of the 22 months we've been with them. switching in april - not worth the effort keep complaining
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Ellie Pedrick (@ElliePedrick) reported@Plusnet He was great! And he solved my problems!! Please do pass on my feedback!
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DerylLynn on stranger’s island (@DerylLynn) reported@Plusnet two engineers came out to fix my neighbours phone from Open Reach and now we don’t have our landline anymore as the work was done here
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Richard Holliday | Author 🇬🇧 (@rjph_author) reported@Plusnet Thanks! I've switched email addresses but the verification email still never appeared. I now can't log into my Community account (I'd used same username/pw as my Plusnet customer account for ease) and the password reset email isn't appearing. Most confused!
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Seffuel Bloodmoon | Béta (@Seffuel) reported@AethyrUlf @Plusnet ... It could be a node, it could be a cable, a pole, hell.. it could even be another user of that same net that has a device that's faulty, which results in a very unstable connection for you and A LOT of other users of that same cable that goes through your den. It's complicated