Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 12/30/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • dresdeb Beccy Dresden (@dresdeb) reported

    @andrewmk Yeah... I have to say though, so far the @Plusnet support staff are the nicest I've dealt with, so that's something. But in an ideal world of ICT, you'd never actually have to speak to them!

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet hi I joined you at beginning of July and have had several instances (7 or 8) where there has been connection issues. Any idea why?

  • McGeorgeOfTheJ1 McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @Plusnet Another month and more problems apart from the usual random resets by the hub, blocked packets constantly forcing speeds down to absolute rubbish levels. Hope you have a different type of hub, cause this hub is absolutely old rubbish.

  • xkylet X Kyle M Thompson (@xkylet) reported

    All this week my @Plusnet internet had gone down intermittently. Might have to look at another provider soon.

  • utkhan79 Usman (@utkhan79) reported from Sutton at Hone, England

    @Plusnet my home internet is down and so is your website. Any issues at the back end?

  • _Geordi_kev_ Geordikev (@_Geordi_kev_) reported

    @MissStixy @darkfarces @SusanHu25307477 Works for me, but I don't give out home phone to companies as they do sell them around if you tick certain boxes. Any withheld numbers go straight to plusnet vmail service, not sure if that's TPS as not activated on my physical phone which does have capability

  • veritysmart Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

  • punchymcslap Punchy McSlap ✍️ Drawn to Procrastination (@punchymcslap) reported from Birkenhead, England

    @Plusnet 24hrs without internet now, any sign of a fix?

  • co_rzec nutkraker (@co_rzec) reported

    @Plusnet Hi,when it's work with stable 4Mb is ok but last weeks dropping connection or is hard to open any website, recently is worst than anytime before.Please check the line if its work.

  • mrwaggitt Mr Waggitt (@mrwaggitt) reported

    @Plusnet a quick question please. Do you support eSim and if so are these available on your 30-day rolling contracts? Thanks.