Plusnet Outage Report in Exeter, Devon, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Exeter come from postal codes EX2 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (8%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Exeter, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 9 days ago |
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Internet | 3 months ago |
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3 months ago | |
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Wi-fi | 10 months ago |
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10 months ago | |
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Internet | 10 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandSecond day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes (@misterp55) reported from Teignmouth, England@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P (@sassycat60) reported from Exeter District, England@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet (@Plusnet) reported@Der55230962 Hi there Sorry to see that, we can't help with a cancellation over social media so please give our customer options team a call on 0800 432 0200, in case you'd like to stay with us I'm sure we could arrange another deal as part of a new contract too. - Adam - Plusnet Sheffield
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James Freeman (@LostPom_James) reported@Plusnet Hi, Its not to do with my user account. It was a Slack issue that will resolve once your DNS is updated. You can either flush it now or wait for it to happen automatically. If you wait it just means I cant use Slack.
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Mighty Meatlegs (@Meatlegs1) reported@WithChrisNKeith They are objectively terrible. I did broadband tech support with Sky and as much as I rag on them, they're probably some of the more stable, Plusnet has been pretty good in my experience as well
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Flossie the ****** (@Flossiefrufru) reported@Plusnet internet has been slow and dipping for past 2 days. Can you help? Not showing any issues on status updates
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Jim Gavin (@jimigav) reported@Plusnet Hi. Can you check my landline please. The ringer wasn't working yesterday. There was an Openreach engineer in the road and I mentioned it to him. He looked at my phone settings, couldn't find any problem, and said he would call back in 10 minutes. 24 Hours later....
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Phil Mower (@philmower) reported@alistair @Plusnet Same issue in the South West
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andy (@andy17467869) reported@Plusnet A cube engineer needs to call out and sort this internet because its not working properly ...everything is connecting but no Internet god knows what he has done its either that or the other supplier takes over and im paying nothing as this is one complete mess ....urgent
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ExpensePlus (@ExpensePlus) reported@Plusnet @chrismillerpics Hey Plusnet, I'm also having an issue with Slack. If I hotspot off my phone it works fine, but if I use Plusnet I get an DNS_PROBE_FINISHED_NXDOMAIN error. This has been happening since last night. Please can you resolve. All other websites work fine
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Richie McCoy aka Dr Deej 🇺🇳 (@UrbanCityCowboy) reportedDear @Plusnet My internet keeps dropping in and out all day. Any problems in NN11 at all?
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fayboyslimmmm (@fatboyslimmmm2) reported@MartinSLewis @itvMLshow I just changed from bt to its subsidiary plusnet and cut the cost by 50% for the same service