Plusnet

Plusnet Outage Report in Exeter, Devon, England

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The latest reports from users having issues in Exeter come from postal codes EX2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 03/29/2024 03:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exmouth, Exeter and Cullompton.

Loading map, please wait...
City Problem Type Report Time
United KingdomExmouth Internet
United KingdomExeter Internet
United KingdomCullompton Internet
United KingdomExeter Wi-fi
United KingdomExmouth Phone
United KingdomTiverton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NXY001 Claire (@NXY001) reported

    @plusnethelp Don't switch to plusnet. Once they have your money you don't get any help. Can't call because it's too busy, no live chat. No support. Funny when I signed up it only took 2 minutes?

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • djones1509 Derek Jones (@djones1509) reported

    Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet

  • bgprior Bruno Prior (@bgprior) reported

    For a month, I haven’t been able to get reliable internet at home on my: • FTTC landline (@Plusnet) • @ThreeUK 4G HomeFi (via dual WAN router) • O2 mobile • EE 2nd mobile This is just north of Slough, not back of beyond. Has to be downstream network problems doesn’t it?

  • David___Lewis David lewis (@David___Lewis) reported

    Well @Plusnet is totally useless So many crap companies it gets depressing

  • NickFaber Nick Faber (@NickFaber) reported from Hackney, England

    @plusnethelp @Plusnet I’ve had no broadband for over an hour here in E9, is there anything I should know? I’ve tried turning on & off etc. HELP!

  • Cabbidges Dancer in the Void🕷 (@Cabbidges) reported

    @Roadwarrior29 @EE @Plusnet I think I had that dream before all the bad stuff too, when I was in high school so much longer before in a very differnt place, like some kind of cosmic loopy thing, or just something that matters.

  • drumting James Sharp (@drumting) reported

    Massive @Plusnet outage in Devon, expected to be down until 6pm today 🙄

  • NLloyd19 🏴󠁧󠁢󠁳󠁣󠁴󠁿Kilted scot/geordie #DisolveTheUnion (@NLloyd19) reported

    @plusnet please tell me how we pay for 38mb and all night it's been av 5. Yes 5. We complain and send 2 screenshots and in less than 1min it jumped to 20. You are a conn us getting that increase means someone else has gone down Be HONEST to what you can deliver to all customers

  • davidcbreeze David Breeze (@davidcbreeze) reported

    @virginmedia @Plusnet I just resent having to pay @virginmedia way over the odds until 12th Dec for a service that has been shocking for over a year.