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Plusnet

Plusnet Outage Report in Exeter, Devon, England

Why is my Plusnet service not working?

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The latest reports from users having issues in Exeter come from postal codes EX2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Exeter, England

The most recent Plusnet outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 13 days ago
Exeter Internet 3 months ago
Exeter E-mail 3 months ago
Exeter Wi-fi 10 months ago
Crediton E-mail 11 months ago
Exmouth Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MBaldwinRamult
    Mark Baldwin-Ramult (@MBaldwinRamult) reported

    @Plusnet Hi, problem with my latest bill! I renewed my broadband contract on 8 Dec (before it actually ended in Jan), and agreed a price of £19.50/m. However my Feb bill is charging me £21.99! Please can this be corrected! Phone no is 020 8447 0223, a/c name mbaldwin99. Thx

  • axilreece
    Axil Reece (@axilreece) reported

    @Plusnet yo my Internet has been proper crap last few hours, anything going on your end?

  • esarty
    Esarty (@esarty) reported

    So @Plusnet gave us internet for the week of the move - then today, when we’re due to be back working from home, they’ve switched it off again, and aren’t sure how long it’ll be before they can switch it back on. Absolutely shambolic service from them over the last two weeks.

  • strawbrypigeon
    Strawberry Pigeon (@strawbrypigeon) reported

    @Plusnet waited all day for engineer didn’t turn up now told he’s ill & isn’t coming! Taken a day off work for this! No TV/internet very poor service and that’s a new customer. Waited 3 weeks for this too after you extended by a week from initial booking. Cancelling the order.

  • watpeter
    Peter WATKINS (@watpeter) reported

    @Plusnet My sim hasn’t arrived? But O2 have stopped my service? A bit lost, unable to communicate !

  • GenerousUk
    generous george (@GenerousUk) reported

    @Plusnet Hi I'm seeing issues getting to the uk findmypast site. Works via a VPN though. Any thoughts?

  • SenpaiUKgaming
    SenpaiUKgaming (@SenpaiUKgaming) reported

    @Plusnet Fix the tinter webs while your there. 👍

  • BaterRichard
    Richard Bater (@BaterRichard) reported

    @Plusnet Hi, no the issue has not. I spoke with your team on Saturday morning and was on the calm 45 mins. Lovely girl not her fault. Said my router was broke. Barely used the thing. Crap service

  • SamTurrell
    Sam Turrell (@SamTurrell) reported

    @vhixy @SkyHelpTeam Same but with @Plusnet. Why won’t they acknowledge this is a major issue?!

  • KarenjaneLynch
    Karen Lynch (@KarenjaneLynch) reported

    @TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder