Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/15/2026 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet @lizcooperclark Plusnet emails can be accessed using an email client as normal.' No they can't. Email clients using IMAP & POP3 are still getting authentication errors. DM me for an example.

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet It seems very much that none of your guys work 24/7, whereas many of your service users do, or rather would if you managed to fix your service. You keep saying it is OK when it is absolutely not. You are now staying off Twitter it appears.

  • stevewelling15 Stephen Welling (@stevewelling15) reported

    @Plusnet @blbuckley63 yeah, it's not working that well on all email clients, and still some emails are lost.

  • DAW4 Denise Woodcock (@DAW4) reported

    @Plusnet Today my Office 365 email client is not receiving my emails - it was at 8 this morning. Setting up new PC and unable to do Office 365 because of this. When will this problem be resolved?

  • skyhookfiddler Martin Harwood (@skyhookfiddler) reported

    @Plusnet @KevRJones “Alexa - show me an example of terrible customer service”

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet @lizcooperclark 'Plusnet emails can be accessed using an email client as normal.' No they can't. Email clients using IMAP & POP3 are still getting authentication errors. DM me for an example.

  • madashington Mark Atkinson #StillWearAMask (@madashington) reported

    @Plusnet hello, I've just seen that you're having webmail issues. I can log onto my account but it won't display emails. Do you know when this will be fixed?

  • samyidcharteris samantha (@samyidcharteris) reported

    Fekin @virginmedia are **** how many times is my broadband going to pack up this week... anyone know if #plusnet any better?

  • Roberthastosay Robert (@Roberthastosay) reported

    @_CHUCKLEBUTTY @Plusnet It is crazy. This afternoon I can send but not received. .@Plusnet are a disgrace. NIL customer service.

  • MySignTuition MySign Tuition (@MySignTuition) reported

    @Plusnet want to cancel mobile but have to phone. I’m deaf and this isn’t accessible. Please provide a deaf accessible way to do this. Thank you