Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/24/2026 00:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet @plusnethelp It has been 2 working days now and our internet is STILL not working. Please can you provide an update ASAP we are yet to have one communication from Plusnet on this incident

  • KerrDL33 kerry loach (@KerrDL33) reported

    @Plusnet Well my broadband speed had dropped from 20mbs + down to less than 2mbs for about 2 weeks now. I used the help assistant on plusnets homepage which they responded telling me to disconnect and reconnect through the router settings which did nothing.

  • pelock8 Peter Lock (@pelock8) reported

    @Plusnet Hi my broadband is down can someone check my line plz …

  • gibbon4 Stephen Hartnell (@gibbon4) reported

    @Plusnet My broadband has not been working since last night. Please let me know if there are problems in the Southampton area.

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet Why weren’t Plusnet customers informed? Such poor communication we’ve had nothing on this and are STILL without internet…. will it restore before midnight? Probably not

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • veritysmart Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet And yet you keep putting barriers in my way and NOT listening to your disabled customers. Your one-size approach does NOT fit all. Apologies are hollow if you aren't listening to your disabled customer's needs. Had enough of this, it's upsetting.

  • Forsvk3nttv Forsvk3n.TTV (@Forsvk3nttv) reported

    @Plusnet terrible ! Still cutting out after new router arrived !

  • snapperjack11 Just worn down 📷♿🖕 (@snapperjack11) reported

    @AnnSkelly3 would go for Plusnet, TT are quite bad, openreach engineers don't recommend th they laugh when mentioned

  • craig13mcc Magic Cram Crock (@craig13mcc) reported

    @Plusnet Hi guys, are there any known broadband issues in parts of Glasgow?I've not had a connection since 1230. Cheers C