Plusnet

Plusnet Outage Report in Exeter, Devon, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 11/18/2025 23:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • king_rix Richard King (@king_rix) reported

    @Plusnet Hi plusnet, I think there is a fault on the cable between my house and the pole. Whenever it starts raining my broad broadband reboots, which is getting frustrating when working from home. Can you help?

  • Crayzeegal01 Patricia (@Crayzeegal01) reported from Birmingham, England

    @Plusnet Why does the broadband ALWAYS fail when your office is about to close?

  • worldofcraig1 worldofcraig (@worldofcraig1) reported

    @plusnet @plusnethelp My mum is having real issues with her broadband today. She hasn't had a connection for over 2 hours and has tried restarting etc. Is there any known issues in the Aberdeen area?

  • andy17467869 andy (@andy17467869) reported

    @Plusnet Adequate isn't good enough ..bt sky etc wouldn't put a advert on tv saying get our b band it will be adequate ...if I bought a porche and it only had 2 gears working would that be Adequate?? ...people need a proper router not a mickey mouse one even tech team said there crap

  • Instructorandy Andrew Rafferty (@Instructorandy) reported

    @Plusnet Just trying to find out if I need to plug my new router in starting my new contract with you. I'm now having problems with my current provider. Not had a text or email from you saying its ready to go.

  • PhilDoesTri Phil Keel (@PhilDoesTri) reported

    @Plusnet my speeds have been slowly getting worse over the last week or two and last night / this morning had a number of drop outs. Any help greatly appreciated.

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet will be the one where i agree to leave and move everything over to BT or another provider that knows wtf they are doing. Sort your **** out @Plusnet

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet our line. Both times yoy have not cancelled this request and are still sending us texts and emails telling us you will be switching off our service on Oct 19th. Seriously how useless are you that your own systems are cutting off your paying customers? The next message

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet internet service down -again - in DH7. Seems to happen at least once a week these days...

  • Catpurr1106 SammiCatpurr (@Catpurr1106) reported

    @Plusnet Also, I feel it should be down to BT or the phone provider to bar these phone numbers. If the numbers are well known enough to be quoted on "who called me" sites, then they should be taken down. Does BT not allocate the numbers in first place? They must have a specialist team.