Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@MgnErsk Hi there, sorry to see this. We're not actually aware of any issues but please do send us a DM with your username if there's still a problem. - Adam - Plusnet Sheffield.
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Ulrik
(@ulrsor) reported
@Plusnet I've been having wifi issues for the last few months, with the connection dropping out for a minute a few times every day. Have tried configuring the router with no success. Can you please advise? I did not have these issues for more than a year, so it's something new
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Igor Kalucki
(@IgorKalucki) reported
@Plusnet ws12 4rz connection suddenly down. What's going on?
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Richard McCall
(@RicardoMcC) reported
@ulrsor @Plusnet Similar problem here. Have raised a ticket in the portal but no response yet.
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That Man Gaz
(@Big_Fat_Gaz) reported
@Plusnet What is the issue please ? “MSO” covers a lot of things. Is it hardware, cable or what ? It shouldn’t take over a week to fix. How do I get online meanswhilst ? I’m going to bust my mobile data limit very soon.
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Jonathan Morris
(@MorrisJonathan) reported
Argh.. annual accounts: fixed-line broadband went down in middle of some transfers. Re-routed through a 4G provider to let my provider know. @Plusnet fixed the problem in about 10 minutes: well done!
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That Man Gaz
(@Big_Fat_Gaz) reported
@Plusnet raised issue 214411690 yesterday. You say it’s a “BT MSO”. Can I have update on progress please. Unable to get it from website, get a 404 when trying to access page.
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Bernio74
(@bernio74) reported
@Plusnet wish I had never left Vodafone. Plusnet phone service uses the EE network and its coverage is rubbish in my area.
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Richard McCall
(@RicardoMcC) reported
@Plusnet can someone get me an update on my broadband connection please? Question ID 214367300 in the help assistant. I’ve been waiting 2 days with very patchy internet and no response. Thanks
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BenCohen33
(@BenCohen33) reported
@Plusnet Come on - you can do better than cut and paste responses. I was on the phone for hours with your staff three times on friday. I was told that these speeds were allowable. Allowable but p*** poor!!