Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 11/29/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cazang1112 ladybalthezar (@Cazang1112) reported

    @bt_uk 4th failed engineer visit today and a week with no internet. Customer Services being very helpful but c'mon openreach sort it out please, maybe I should have stayed with Plusnet and their terrible connection speed 🙄

  • pitstopproperty Penny Waller (@pitstopproperty) reported

    @Plusnet trying to cancel my account. Been on hold for 17 minutes so far. Doesn’t make me want to come back! 🤨

  • ejames500 💕Elle J 💕#JustSaying (@ejames500) reported

    @Plusnet @plusnethelp can anyone help me?

  • wheezy86 louise 🐝🏳️‍🌈 (@wheezy86) reported

    @Plusnet Can someone from your help team please message me... I have tried contacting for the last few days can't get through on the phone and my internet connection is horrendous and I am working from home

  • Gwyndavies1 Gwyn Davies (@Gwyndavies1) reported

    @TonyCheetham1 @Plusnet Hi Tony.... Just got off the phone to Plusnet... There’s a problem with the service in our area and it’s estimated to be back up by 6:30 tonight...

  • TonyCheetham1 Tony Cheetham (@TonyCheetham1) reported

    @Gwyndavies1 @Plusnet Cheers Gwyn.... At least we both know its not our routers now and looks like its a BT line issue now. We've been on the phone same amount of time too. Just answered the phone now

  • galloform 🅼🅸🆂🆃🅴🆁|🅶 (@galloform) reported

    @virginmedia 15 years a customer. My new deal £83 p/m. New customer £45 p/m. Retentions offered £8 p/m saving, with increase of £4 p/m to come in March. Sky, BT and PlusNet all around £40 p/m. How to treat a long standing customer- NOT. I'm off. Bye !

  • TonyCheetham1 Tony Cheetham (@TonyCheetham1) reported

    @Plusnet have you got any known issues with your broadband down in the Prestatyn LL19 area?

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @leannehaynes @Plusnet Don’t join plusnet ....... so unreliable. My signal is dropping 5-6 times a night

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @plusnethelp @SimonCSinclair I wouldn’t bother, I’ve had the same shocking experience and after trying the bits sent to me via a message it’s still the same. Plusnet surely can’t be Everyone else’s problem........... too many people with the same issue!!