Plusnet

Plusnet Outage Report in Exeter, Devon, England

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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 01/25/2026 15:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PsykiIl Ben Cowell (@PsykiIl) reported

    @Plusnet Internet has been down since 6 this morning. Thanks for ruining my Sunday. Appreciate that.

  • Plusnet Plusnet (@Plusnet) reported

    @PsykiIl Hi Ben, I'm sorry to hear you've had a loss of service this morning. From checking the line though I'm showing your connection has returned and there are no external faults on your line. Are you still having issues, or has this been resolved? -Tony Plusnet Sheffield

  • AndyY1988 Andrew Young (@AndyY1988) reported

    @Plusnet Hi, I'm coming to the end of my broadband contract and want to upgrade but there is no option to do that. Help please....

  • Cerberu81598070 Cerberus (@Cerberu81598070) reported

    @Plusnet how long before a refund cheque for no service arrives please?

  • G6WYN gwyneth (@G6WYN) reported

    why does @Plusnet website show no problems with service? I have had no mobile phone service since Midday Sunday & possibly longer. Mobile & home internet is working. I have reported through website.

  • wright_1980 Dan Wright (@wright_1980) reported

    @Plusnet swapped over to yourselves today. Had a message just before 17:00pm to say I was good to go. Plugged my router in now stuck on orange flashing light. Tried all the troubleshooting but still the same. Help!

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Down again #plusnet this is ridiculous !!!!

  • capod30 caroline (@capod30) reported

    @OpenreachHelp so another day without broadband! Since 18th Feb! don't tell me to go via my provider! @Plusnet have been very communicative to escalate my situation but it's down to your guys, I live in a poor mobile signal area & need connectivity. Pull your fingers out!😡

  • steveheard11 steve heard (@steveheard11) reported

    @wrexham anyone got plusnet internet outage in ruabon been off since 9 ish

  • RegisteredSissy little sissy (@RegisteredSissy) reported

    @Plusnet it would be great to have internet , not for a second then off then a second again, I am losing money through your appalling service