Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Secretly Ce'Nedra
(@SecretlyC) reported
@Plusnet Apparently I owe you 1p which I can’t pay you online as it’s too small an amount and you’re going to send it to collections if I don’t pay. Help please?
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susie rabin
(@susierabin) reported
@Plusnet Hi Emily. I can DM you further details - however as my parents did not set up a @Plusnet account & your own customer service admit their account was illegally seized they do not have a plusnet account user name..
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Graham jones
(@jones293_jones) reported
@NOWHelpTeam It’s exposed. Iv always been on virgin so never bother. But I’m sick to the back teeth of them and looking to move. Yourselves sky bt and plusnet are all looking interesting. But I’m stuck on what to do.
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Plusnet
(@Plusnet) reported
@NicolaCarle2 Thanks for confirming that Nic. I will run a Smart Wireless Scan from here to see whether it improves things. Please allow at least four hours for the changes to settle in and let me know if you continue to have problems after that. Regards, Emily Plusnet Leeds 🌞
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Carly whitfield
(@whitfield_carly) reported
@Plusnet hi i have a business account and want to turn off voicemail all together can you help
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susie rabin
(@susierabin) reported
Hi @Plusnet you have illegally taken control of my parents account & left them without broadband & landline. They are both in their 80s & my mum is disabled & housebound, the phone & internet are their lifeline. I need an urgent fix please.
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Nick West
(@Canfan75) reported
@Plusnet From my personal experience, the only award that you will win is for the worst possible service and a complete disregard for your customers
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Tracy
(@Tracymilly01) reported
@plusnet Waiting since Friday for my phone number to activate, no network. Numerous calls made to customer services. No help whatsoever. End of another day & still waiting for number to activate. Does anyone actually know what is wrong. Said 1 day to activate. Horrendous !
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Tandleman
(@tandleman) reported
@Plusnet Internet failing to connect today try your help says no issues. M24 area. Reboot several times doesn't help. Refresh router doesn't. Any ideas?
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Ben Woolston
(@Woolystone) reported
@esarty @Plusnet I told Plusnet I was moving the next day (we had little notice). They didn’t cancel our old internet for 2 weeks and were due to charge us until I complained. They said they would give me my money back but called it a “goodwill gesture”. IT WAS MY MONEY!