Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 03/20/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Tiverton.

Loading map, please wait...
City Problem Type Report Time
United KingdomTiverton Internet
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Dracarys26 Jane Macdonald (@Dracarys26) reported

    @Plusnet recently changed to your wifi and it’s terrible. Very little service upstairs and struggling to stream downstairs. What can we do???? @craigmacca15

  • ItsTaswell Katy Taswell (@ItsTaswell) reported

    @Plusnet Have tried all tips and have had no problem with the router in the position it has been in previously. Anything else I can do? Not happy with the switch and have already finished the cooling off period so now tied in.

  • jonbarony John Barony (@jonbarony) reported

    @Ofcom @Plusnet Many thks for your feedback re complaints and correct procedure, but since i fixed the issue i have received no dialogue from Plusnet as to why I had to change my router password 2 fixe this issue, as it’s not even if i use their router.

  • Sarah81794915 Sarah (@Sarah81794915) reported

    @Plusnet my internet connection with you is very unreliable- I have fibre and live around London. Download speed keeps dropping to 1mbps, it’s making WFH impossible. Works for a bit after reset (download 63mbps then just stops again). Please help

  • FrankieDaLegend Frankie Connolly (@FrankieDaLegend) reported

    @ShellEnergyHome I spoke to your representative on that number. He was rude, argumentative and aggressive. Not only that, but he threatened damage to my credit rating. I repeat: my contract with you has expired; upon expiry, I began a new contract with Plusnet. I am not paying two suppliers.

  • lynne_patrick Lynne Patrick (@lynne_patrick) reported

    @Plusnet we recently switched to Plusnet for my stepdad and his wifi has stopped working. Phone support closed and online troubleshooter not working. Can you please advise?

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.

  • reiver_rover Moira M (@reiver_rover) reported

    Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯

  • JonathanEley Jonathan Eley (@JonathanEley) reported

    Where is my @Plusnet internet? Another day, another outage

  • MarcSchmitz18 Marc Schmitz (@MarcSchmitz18) reported

    @Plusnet Once again on a Saturday night and no Internet (or very very little) so we’re sitting in front of the telly watching the little wheel spinning endlessly. As you said, it is the top speed you can provide for my package! Great service!! Might as well not have a package