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Plusnet

Plusnet Outage Report in Exeter, Devon, England

Why is my Plusnet service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Exeter come from postal codes EX2 .

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Exeter, England

The most recent Plusnet outage reports came from the following cities: Exeter.

CityProblem TypeReport Time
Exeter Wi-fi 13 days ago
Exeter Internet 3 months ago
Exeter E-mail 3 months ago
Exeter Wi-fi 10 months ago
Crediton E-mail 11 months ago
Exmouth Internet 11 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • BagsTweets_
    Bag (@BagsTweets_) reported

    @BrophersGrimm @Plusnet To Google I go! Cheers for the tip, I’ll see how I can do this. Would this solve the sporadic drops I’ve been having all week or just a temporary fix?

  • markcooperglaz
    mark cooper glazing (@markcooperglaz) reported

    @Shell_UKLtd @ShellEnergyHome @PostOffice Feel sorry for Post Office customers. My advice go to Plusnet or EE.Nothing but trouble with Shell broadband

  • EvolEyes
    Bruno Simões 🦎👁🐍 (@EvolEyes) reported

    It looks that @Plusnet decided that a bad service was not enough and decided to provide no service at all. @plusnethelp doesn’t answer the phone either..... great way to start a work day...

  • BrophersGrimm
    The Brophers Grimm (@BrophersGrimm) reported

    @BagsTweets_ @Plusnet It’s a DNS issue bud, if you change your DNS server on your devices to 8.8.8.8 you should get reconnected.

  • 3wheelerone
    Michael Gammond (@3wheelerone) reported

    @plusnethelp I don't know any private details , just how badly the community Service have been treated by Plusnet

  • FranklyWrites
    Katherine Franklin (@FranklyWrites) reported

    @Plusnet my internet is down across all devices despite the hub being blue. Are there any faults at your end? I can't use your troubleshooter because we don't have a landline.

  • SanguisVulnera
    Del (@SanguisVulnera) reported

    @plusnethelp 4 months since starting with @Plusnet never had reliable service, over 10 engineers visits. Engineer arrived cutting us for another work day, said he fixed it now we have half the speed we did now 6mbps. Plusnets website is down to report it. Terrible ISP and service

  • MgnErsk
    M rg n Erskine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@MgnErsk) reported

    Argh! #plusnet is down and I need to finish up work for a week’s holiday today. Not ideal.

  • IJBooth
    Ian Booth (@IJBooth) reported

    @Plusnet Is the service down currently? Based in Manchester

  • hit_or_miss_me
    Jenny Fisher (@hit_or_miss_me) reported

    @Plusnet Any chance of an update on DNS issues? Some of us can’t work at all 😡