Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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⚒️ 🫧 Craigo 🫧⚒️
(@TopGunCraig) reported
@CHartleyPhotos Sim only get on plusnet. Uses ee network but alot cheaper
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Bev Cheetham
(@bev_cheetham) reported
@Plusnet please help. My number has not ported over and I desperately need this number for work. Should have happened Friday. Call centre no real help.
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Naomi E
(@Naomi8823) reported
@Plusnet we have been without broadband for over 24hours and we can’t seem to get through to anyone to help us. Please can you contact us to help resolve. Thank you
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andy crowe
(@andymcrowe) reported
@Plusnet I'm in Spain and cant roam like home! Have checked all switched on as normal (it usually works fine). My wife, another plusnet customer is getting piggybacked on to EE which I assume is your local partner over here. Help!
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Pauline Delaney
(@Pauline79190767) reported
This via text: Hi, it's the PlusNet Diagnostics bot here. Our diagnostic testing has found that your broadband service is being affected by a network problem in your area. Network issues are usually resolved in 4 hours. Thank you for your patience whilst the problem is fixed.
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Smifster
(@SmiffyNL) reported
@Plusnet hi very slow internet speed this morning
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Kirsty
(@KL13069) reported
@Plusnet hiya. I'd like to turn my voicemail off on the home phone but can't seem to find out how. Any help?
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🐾 🐈⬛ චᆽච Lucky Nigel Cat චᆽච 🐈⬛ 🐾
(@VictorMeldraw) reported
@Plusnet OMG 14.4% rise U R even more 'less competitive'. I can get faster 'Full Fibre' cheaper / potentially fixed price + little rise at end. (vs fibre part way & more rises) Guess my mobile will be less competitive when I hear from you. (signal was bad today, got E on phone!!
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Jess♡
(@JSSFashionDolls) reported
@Plusnet what do my elderly parents need to do to get a response to their complaint?! They have been constantly trying to get help and no one ever comes back to them. Poor show!
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Keith Dawson
(@Keitheedee) reported
@Plusnet Can I DM you? Signed up for Switching broadband Jan.25th for Mother in Law , not heard anything since contract summary/pre contract email sent . Can't sign in ,no email or username found!