Plusnet outages and service status in Exeter, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Exeter, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandSecond day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandThird day without mobile signal from @Plusnet Seriously unimpressed.
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Claire Longhurst (@theconsulargirl) reported from Exeter District, England@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
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Sarah P (@sassycat60) reported from Exeter District, England@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes (@misterp55) reported from Teignmouth, England@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Coltan 🏴☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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Alison Lees (@AlisonMLees) reported@Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.
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Luke Weston (@lukedashweston) reported@Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.
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Alison Lees (@AlisonMLees) reported@Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.
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stewarty (@stewarty1972) reported@tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back
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Chasersgaming (@denchaser) reported@Plusnet hurry up and fix the bloody internet, mobile data is gonna cost me a fortune on a phone contract you made me get for disabling home phone lines. 😡
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Greg Ingham (@GregIngham1) reported@Plusnet Hi, they've not turned up, I've blocked a whole 5 hours out of my day to wait for you and non of your staff had the decency or customer service to inform me that he/she isn't coming, my wife is a tutor and desperately need internet to mark students work and we've got a toddler..
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Kyle Ralph (@KyleRalphtdtr) reported@Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s
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GM Mark Howitt (@MarkHowitt) reported@Plusnet @Plusnet poor again making me lose connection another call needed for comp @Ofcom
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mandy (@mandy83906280) reported@Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.