Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel Rushton
(@DanRushton) reported
@Plusnet Honestly, I'm completely underwhelmed. We stayed with plusnet due to you offering us a fibre package at 60mb downloads, bt engineer has outlined we can't get fibre and we can currently get is 6mb. Today, even that keeps dropping out. Awful.
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Liam Johnson
(@LCJohnson79) reported
@Plusnet Thanks for the response. Hopefully the service will resume tonight.
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Beth Parkin
(@_bethparkin) reported
@Plusnet my internet’s been down for nearly half an hour, any idea when this will be back up and running?
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Barry Carlyon
(@BarryCarlyon) reported
Great @plusnethelp / @Plusnet is down and theres no one to talk to… Since they phone center is closed...
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Sarah Marsden
(@GaslingSarah) reported
Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻
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Robert Levack
(@RobEdward90) reported
Oh dear @plusnethelp @Plusnet you have officially won my award for worst customer service experience of the year. I call to find out why my broadband isn’t working, your rep insisted that it must be the WiFi, and then literally mansplained to me that there’s a difference 1/n
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Terry Reynolds
(@TerryReynolds) reported
@Plusnet I have a line fault and no one is answering on you support line usual
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Kim Davies
(@kimmy_66) reported
@Plusnet hi is there a problem with the service in the SL2 area please?
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NYK_MCBigPapiXD
(@MCBigPapiXD) reported
@Plusnet my internet is down is there anywide spread outages in the valleys area
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TIMARA DAVIS
(@TIMARADAVIS1) reported
@Plusnet service was useless from the get go. Wouldn’t even load a social media post. Called to cancel during cooling off period but was convinced to stay and that it could be resolved. assured we could leave for free of the internet wasn’t working.