Plusnet Outage Report in Exeter, Devon, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (15%)
-
Total Blackout (11%)
-
E-mail (8%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
-
Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
-
Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
-
Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
-
Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
-
Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
-
Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Sarah
(@Sarah_RedMeeple) reported
@pemlife @Plusnet And that I have to sit on hold for hours to sort this crap or know what's going on. There should be an immediate email if they're even an hour late saying what's happening and apologising. Not silence until their pissed off customers ring them up because they can't work.
-
Sarah
(@Sarah_RedMeeple) reported
So let's be clear here. If you work from home, run your own business, etc- don't use @Plusnet. Their small print absolves them from covering costs directly incurred as a result of them not delivering the 'no break in service' advised by their staff - 7 days and counting so far.
-
Nicola
(@pemlife) reported
@Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.
-
Ian Marsh
(@IanMarsh70) reported
@Jacdee2017 @Plusnet Had the same issue with this provider, @Plusnet they say one thing then do nothing. You have to badger them until they sort it out
-
Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet has the worse customer service ever, they all apologise that no-one has got back or provided an update, then do the same! Plusnet has not fulfilled contract I signed up to, but won’t let me leave!
-
Pete Sutton
(@PeteSutton) reported
@Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router
-
Jac2017
(@Jacdee2017) reported
@Plusnet Plusnet, as you cannot fix our broadband and your customer service is non-existent, just agree to terminate the contract. Simple
-
Jac2017
(@Jacdee2017) reported
@Plusnet Promised to keep us updated, this is has not happened. Say they will call us back, this has not happened. Customer service non-existent.
-
b
(@taveliahf) reported
@Plusnet why does no one respond from your customer service team? Your phone number also doesn’t connect!
-
Screwfix
(@Screwfix) reported
@gceccles @Plusnet Hello Graham, I'm sorry to hear of the issues you are having trying to access our website. We are aware of an issue where Plusnet have blocked our website. We would advise you contact them directly to arrange that this is unblocked for you. - Many Thanks, Caitlin