Plusnet

Plusnet Outage Report in Exeter, Devon, England

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The latest reports from users having issues in Exeter come from postal codes EX2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 02/11/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Celticboy21 Gary Rapley 🍀🍀 🥂🇨🇦 (@Celticboy21) reported

    @Plusnet Renewed my broadband service with you and have had fibre extra for 2-3 years now so was really annoyed that I wasn’t allowed the new Hub 2, you certainly don’t look after existing customers.

  • caerau10 Liam Mackay (@caerau10) reported

    @llanishenfish @edmorrispt @virginmedia I’m plusnet, never had a problem 👊

  • Mot0Dan Dan (@Mot0Dan) reported

    @JustaQuad PlusNet uses a different technology to VM. PlusNet uses Fibre To The Cab that goes over your copper telephone wire to the cabinet where it is then connected to fibre, the longer the copper the slow the BB. VM delivers coaxial cable straight to your door.

  • topcat_2006 Tramline TEC (@topcat_2006) reported

    @Plusnet your customer service is atrocious. You give me false information, you hang up on me, you keep sticking me on hold and on top of that you want to charge me huge cancellation fees when your service will not do what we want it to! Absolutely appalling.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet lol. An sms I sent this morning was stuck due to signal issues and was just sent when I flipped to Giffgaff :/ It's that bad!

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet They reckon a new mast at Fairlawns up the road came online in late 2020 and it changed from 1 bar with dropouts to full signal.

  • penn_joanna Joanna Penn (@penn_joanna) reported

    @Plusnet down in #nr33 .. glad I'm not working today.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Next door has EE and poor reception downstairs too but: 1) WiFi calling means they don't notice much and 2) it's got better recently.

  • bun_ebooks moot_ebooks (@bun_ebooks) reported

    My favourite thing about Plusnet is the same game I could get really laggy, then just doesn't work well.

  • pcnotchtree Patrick C Notchtree (@pcnotchtree) reported

    @Plusnet The application concerned isn't in the drop list and I tried to add it but there I got stuck. Maybe the issue is nothing to do with the port.