Plusnet Outage Report in Exeter, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Exeter come from postal codes EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor Dallaway
(@EleanorDallaway) reported
4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…
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Michael
(@rootbeerquin) reported
@plusnet are audacious to email me to tell me there about to increase my fees despite not actually providing the level of service they agreed to. Charlatans. AVOID
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
Surprise Surprise NO online chat available @Plusnet wasting mobile data trying to get some help you rang me 3 hours ago couldn't take call NOW NOT HEARD ANYTHING NEED INTERNET
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Austin Powers
(@AustinP39032121) reported
@Plusnet we have only signed up to a new contract for 18 months I have received notice the price is rising why is this as it’s terrible way to tear customers so what are my options?
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Chris Eyre
(@leedsfan72) reported
@Plusnet wow your customer service gets worse - over 20 mins on hold to query why my bill is considerably higher this month for no apparent reason - had to hang up as just no answer - awful as usual.
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Garrett
(@garrettjaispam) reported
@Plusnet I have an outstanding payment that I’m needing help with, however, my phone is broken so I’m unable to call. Needing to speak to someone ASAP to try and resolve these payment issues. Thanks :)
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Sazzy Sandra 🐈☕📚🍫
(@Sazzy__Sandra) reported
Wonderful NO HOUSE INTERNET TIL MONDAY AFTERNOON @Plusnet HOPE GET DISCOUNT not impressed USING MOBILE DATA YOU GOING TO PAY FOR THAT? been with you many years seriously thinking changing told 'get younger member family come check doing everything correct' INSULTING NOT STUPID
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Wil Wilser
(@Will_Willsher) reported
@Plusnet I moved my mum's phone line to you so she could add basic broadband to stream TV. You state "at least 10 working days, it's now been 18 - well over 3 weeks. We came to you because of name and the supposed good service and reassurance it brings but there are LOADS...
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Lucy Mckeown
(@LucyMckeown18) reported
@ScrabsterS @Plusnet You’ll never get it. Vodafone did it to me years ago which is why switched to plusnet. £100 Amazon card for switching, never arrived and I was locked into 18 months with them.
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Eleanor Dallaway
(@EleanorDallaway) reported
12: Will this 🧵 make a blind bit of difference? Absolutely not. Has it helped to let off a small amount of steam? Yes it has. To reiterate, the Plusnet advisors have been more than lovely, but they’re constrained by uncontactable suppliers, terrible processes and legacy systems.