Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Tiverton.
| City | Problem Type | Report Time |
|---|---|---|
 Tiverton |
Internet | |
| Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lord Sweetener
(@Lord_Sweeetener) reported
@Plusnet For the last 2 weeks I've had no signal when at home so cannot send/receive messages, make/receive calls and WiFi calling is unavailable on Plusnet - EE state there's a problem yet it seems nothing is being done about it and I'm paying for a service I cannot use!
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Davina Morris
(@DavinaM1612) reported
@FIibbertygibbet Yeah. I been with plusnet several years good price & good service. x
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Stephen, of Strop 🇺🇦
(@Strop) reported
Ah it appears that if you change your @Plusnet website login password, you also need to update your router or it will, at some point in the future, check it and drop the connection, apparently randomly
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Magnus Carter
(@MagnusCarter1) reported
Dreadful customer service PlusNet. Long term customer, moving house, they’ve cut us off at old house despite being told of delayed move, now cut off in new house and closed account for no known reason. Now date for reconnect means almost 3 wks off internet. #plusnet #badservice
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CHRISTOPHER
(@imfromslum) reported
@Plusnet the internet has been down for an hour all lines are busy what’s going on?
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Marc
(@burrowfield1974) reported
@Plusnet I'm having difficulty sending a complaint. It says I have 4 open questions already. I've absolutely no idea what its talking about! Please advise.
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Ranty Lars
(@rantylars) reported
@Plusnet please make it stop. I haven't experienced hold music hell like this since I worked for an energy company... just put in a call back system already, not a good experience for a new customer waiting on the phone for information you could have given over SMS or email :(
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Stephen, of Strop 🇺🇦
(@Strop) reported
I seem to be having issues with broadband in DE21 7ST @Plusnet are you aware?
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Mrs Dolph Lundgren
(@iamabaddog) reported
So many people are complaining about @Plusnet. How do they keep getting away with it??? Calling @Ofcom first thing Monday morning. It is time to raise a formal complaint.
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia I contacted the team back in May to ask for a quote for continuing to receive my service from Virgin. It was too expensive so I switched to Plusnet