Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 10/20/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • stayingaliveuk Michael de Groot (@stayingaliveuk) reported

    @Plusnet @MarkusDarkus83 It would be helpful to know what the specific detail of the outage was please? Please be more transparent with your customers.

  • girl_mancunian MancunianGirl (@girl_mancunian) reported

    @Plusnet This was not for a short time. Some customers were down from 1am. You can get away with saying 'a short time' because most of us didn't realise until we got up to work. Be honest - it was down most of the night too wasn't it?

  • SandraMarkey Sandra Markey (@SandraMarkey) reported

    @Plusnet Let me unpack this message for you.... 1) "short while" - reports started around 1am, mine was not functional when I tried at 6:30am. Issue resolved some time after 9am. Definitely not my definition of a "short while".

  • Sinister_Pete Pete (@Sinister_Pete) reported

    @Plusnet Thanks - please give your network engineers a brew and a Jaffa cake. Also please please please bring the service status page you used to have back!

  • SaffyButtons Saffy Buttons (@SaffyButtons) reported

    @Plusnet I'm missing my online class! Any update on South Wales connection issues?

  • LauraSw85121377 Laura Swain (@LauraSw85121377) reported

    @Plusnet was in a queue/ on hold for an hour this morning trying to speak to someone about my Internet connection which is not working. Never had an issue previously with internet but not impressed with todays service when I have experienced a fault.

  • NeilHerbert Neil Herbert (@NeilHerbert) reported

    @Plusnet @solarwhite100 Quickly? You call 7 hours before even being aware there is an issue quickly? Perhaps you need to invest in some network monitoring and an on-call rota?

  • Plusnet Plusnet (@Plusnet) reported

    @NeilHerbert Hello, For a short time this morning a small number of customers were experiencing problems connecting to their Broadband service. We worked quickly to resolve the issue and we are very sorry for the inconvenience this has caused. All the best - Beth Plusnet Sheffield

  • NEVERTEEN2 NEVERSEEN #FBPE (@NEVERTEEN2) reported

    @Plusnet @starchaser75 By lying to your customers, you’re adding insult to injury!! Your network was down from midnight to 9am. If you can’t even be truthful with customers, you deserve to lose them!!! Outrageous!

  • LeighLanson Leigh (@LeighLanson) reported

    @Plusnet @Sinister_Pete Mines been out since 6.30am just had a reply back saying a major outage has occurred and I should be back on by 10am. fingers crossed