Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Tiverton and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Tiverton |
Internet | |
| Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Harry Smart 🏴
(@Munross) reported
@Plusnet could you please provide a support number that I can phone (online support options don't work, the contact number on your site is 'number unrecognised', and your email servers have stopped responding to my email client).
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Dr M S
(@AK90881221) reported
@Plusnet I can receive emails, but still CANNOT send email. SMTP server issue. It is 36 hours now! When will it be fixed? What compensation will you provide?
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Gladys Chucklebutty
(@_CHUCKLEBUTTY) reported
@Plusnet Come on Plusnet... almost THREE DAYS without email !! What EXACTLY is happening ? Please done direct me to the service status as it basically doesn't tell us !
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Plusnet
(@Plusnet) reported
@Smallheathen Sorry to hear this Jim, I'd recommend clearing your cache and cookies in case your device is trying to load a version of the web page that was broken. - Jess, Plusnet Leeds 🌻
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Allison Carey 🏴💙🇬🇷💙🌈
(@Tigerlily723) reported
from
Chippenham, England
@Plusnet Any idea when I might be able to login to webmail? I've had no access since Tuesday! You keep saying it's fixed but clearly it isn't.
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Fiz Marcus
(@FizMarcus) reported
@Plusnet I appreciate that you are having problems, but I am still unable to access webmail to delete my emails as you keep on asking me to do. I know that this is not a problem unique to me, I have twice asked for emails prior to Oct 1st to be deleted but have had no response
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Dr M S
(@AK90881221) reported
@Plusnet @PhilipBiggs555 I can receive email but still cannot send! You SMTP server is still not working. What is the ETA? What compensation will you provide? It's more than 36 hours now!
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Gnarlybole
(@gnarlybole) reported
@AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.
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amy clarey🇪🇺🇪🇺🇪🇺🇪🇺
(@ClareyAmy) reported
@Plusnet Curtis, I appreciate your help but I have now spoken to 4 people @Plusnet who say my only option to get the broadband I was promised on the day I was promised and have paid for is to take a mobile data plan with another company at my own expense. #plusnetcon
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AlanJSlater
(@AlanJSlater) reported
@wrathofgod @gnarlybole @Plusnet Not very good customer service at present. We need a real, proper update.