Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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John Liezers
(@JLiezers) reported
@plusnethelp - I am still struggling to setup a new broadband service following the total mess Plusnet made of the Openreach database whilst attempting to resolve a simple address and package change. No apologies or compensation offered. I will be complaining to the ombudsmen.
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Derek Jones
(@djones1509) reported
Just to clarify: The £10.99 credit is a good will gesture. The line rental credit made by the previous third agent (as mentioned in my previous attached tweet) wasn't as it was owed to me. Hopefully, these CS issues will be resolved. If not, I'll simply switch providers. #plusnet
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Dancer in the Void🕷
(@Cabbidges) reported
@Roadwarrior29 @EE @Plusnet We somehow have ee and plusnet tagged in, O O I never checked! Wishing you a lovely evening and sending a late *** nog!
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Kenny Galloway
(@KennyGalloway) reported
@plusnethelp Right, Sky are saying @plusnethelp need to contact BT migrations to get a number port. BT didn’t cancel the original order quick enough, and the plusnet order was added into the @bt_uk order that was supposed to get cancelled. 🙄😡😡
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Derek Jones
(@djones1509) reported
Just to add: The £10.99 credit is a good will gesture. The £19.99 line rental credit made by the previous (third) agent wasn't as it was owed to me, hence the reason for my previous tweet. Hopefully, the retraining will sort out these issues. #plusnet
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Bruno Prior
(@bgprior) reported
For a month, I haven’t been able to get reliable internet at home on my: • FTTC landline (@Plusnet) • @ThreeUK 4G HomeFi (via dual WAN router) • O2 mobile • EE 2nd mobile This is just north of Slough, not back of beyond. Has to be downstream network problems doesn’t it?
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David Breeze
(@davidcbreeze) reported
@virginmedia @Plusnet I just resent having to pay @virginmedia way over the odds until 12th Dec for a service that has been shocking for over a year.
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FPL Tangerine 🍊
(@FplTangerine) reported
Decided to go with Plusnet as my new broadband supplier but am already regretting it. Was told the service was up and running so go to set-up my router; doesn’t work. Call their customer service line; not accepting calls. Excellent start @Plusnet 👏. *****
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evie bathroom is cold
(@grrrevie) reported
@val3nsticky **** PLUSNET ALL MY HOMIES HATE PLUSNET
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Rach
(@aitch_R_aitch) reported
@bt_uk Hi Steph, I don't have an account number-I'm a potential new customer wishing to join, ready to go but both of your agents obvs don't need the sale!! I'm off to join @Plusnet now as they actually act like they want the business! #FurtherTrainingReqd