Plusnet

Plusnet Outage Report in Exeter, Devon, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Exeter come from postal codes EX4.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 01/08/2026 11:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomExmouth Phone
United KingdomOttery St Mary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mikekear Mike Kear (@mikekear) reported

    @Plusnet hi, my plusnet broadband has not been working since late sunday evening. I've reset it many times. I got a reply on DM, but no response for more than 40mins. has plusnet gone down in London?

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Plusnet I'll call again tomorrow but claiming an error message "doesn't exist" when it's all over your community pages because your helpline guy "has never heard of it" gives zero confidence in your service. Hopefully I won't speak to a zombie then.

  • AdamCar52360562 Adam Carr (@AdamCar52360562) reported

    @Plusnet hello can you please provide me with customer service phone number for plus net mobile. Evey number on line is saying it unrecognised when try ringing.please.

  • Charlie26174534 Charlie Cole (@Charlie26174534) reported

    @HelloFromMarcus @plusnethelp There are turds floating down the Thames that are worthier than Plusnet.

  • Manny_Street Your man in the street - 💙 #NHSblueheart 🏳️‍🌈 (@Manny_Street) reported

    @jdpoc Tell me about it! I used to do this kind of thing in my previous life. Retirement is fabulous! This was confirmed today when I went to help a friend with his dodgy network. Weirdest thing I ever saw - Plusnet and Openreach engineers flummoxed. Small, cheap WAP answering...

  • stressedofdevon Katherine Daniels (@stressedofdevon) reported

    @Plusnet I moved to another provider but you kept taking my direct debit for 4 months. I've been told multiple times I will get a refund, deadline today, but still nothing. Please can you help?

  • salisbury1983 Mark Salisbury (@salisbury1983) reported

    @Plusnet Worst ISP ever, poor customer service and unreliable connectivity. Speeds so low compared with projected speed. Made the switch an low and behold much better service. Should of learnt when plusnet was branded as the abysmal madasafish…..

  • TobyHolleran Toby Holleran (@TobyHolleran) reported

    @OpenMindMH If speed is an issue it could be an OpenReach thing, so you should avoid NOW/BT/TalkTalk/Plusnet etc Sometimes if your router is on an "auto" channel it can get interference from your neighbours' routers which can make the internet cut out.

  • Plusnet Plusnet (@Plusnet) reported

    @HelloFromMarcus Hi Marcus, I'm sorry to hear you're unhappy with our service. Can you please provide us with some details on the situation, so we can look at what we can do to help? -Tony Plusnet Sheffield

  • zoe_engstrom zoe engstrom (@zoe_engstrom) reported

    @Plusnet my husband cannot work from gone because of the atrocious connection and speeds. I am making a complaint to OFCOM, and I would like to discuss early termination as you are not upholding your end of my contract.