Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX4 and EX2.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Exmouth |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chloe Raccoon
(@ChloeRaccoon) reported
So the person taking the call at @plusnet didn't listen, doesn't seem to understand they can't redirect calls for a clients _voip_ phone system, and even though they are the one coming across as unprofessional and rude, threatens to terminate the call because I objected.
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Chloe Raccoon
(@ChloeRaccoon) reported
Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.
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Alison 🌈 ❄🇪🇺 ⚫
(@AliceMerray) reported
@Plusnet Wireless. It was all fine till relatively recently. We streamed video without issue. Now even a little embedded twitter video won't play without several buffering pauses & iplayer or netflix/prime unusable.
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🧙♀️🏠🐓
(@EviIRatPerson) reported
Is plusnet wifi not working for anybody else right now
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wayne Tavit
(@WayneyoWayne) reported
@Plusnet Will you be allowing customers that are eligible for social tariffs with companies that offer them, the opportunity to cancel their contract with you and take advantage of the help that is being offered them?
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William (Bill) Lindsay
(@b5wslindsay) reported
Open reach appear not to be honouring Ofcom instructions. They turn down instillations by competitors using their services. Illegal? Anyone else having problems getting their broadband set up? (Eg PlusNet set up turned down because they use Openreach and their offer undercut BTs)
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daniel stallard
(@176304) reported
@Plusnet Any company is better than plusnet website doesn't work WiFi drops daily they put your bill up even though you're on a fixed contract. Customers service is useless. God knows how they've won awards most probably paid for them themselves.
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Yeah when it works ? Had an engineer come out on Friday to fit new line and box....still not working 5 days later?? No communication or reason given ? Shocking customer service for a new or old customer!
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Shane
(@ShaneOrlando129) reported
Avoid @Plusnet Ordered internet, paid , Hub shows up, all connected but apparently my access is restricted on the first day. Called the number it proposes. Doesn’t accept my number, eventually get through to customer services and they can’t find my acc despite sending me hub
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caroline
(@cparf) reported
@Plusnet Come on what’s going on in devizes Wiltshire, no service. For 2 days now. Pay my bill on time but can’t use it