Plusnet

Plusnet Outage Report in Exeter, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter, Devon, England 11/16/2025 21:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter, England

Latest outage, problems and issue reports in Exeter and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _JamieMcIntyre Jamie McIntyre (@_JamieMcIntyre) reported

    Come on @Plusnet, this is terrible: e-mail issues have now been ongoing for *60+* hours. Your latest update is completely false: e-mails are *not* sending (even with 'a delay'), and incoming mail is being rejected. Completely unusable. @Ofcom can you look into this?

  • Plusnet Plusnet (@Plusnet) reported

    @NigelsRadio The current estimate is by the 16th of November but our suppliers will fix it sooner if they can. Regards, Emily Plusnet Leeds 🌞

  • TJstweet Tom Johnston (@TJstweet) reported

    Apologies if you think I’m ignoring your emails, but I am still having serious problems with the @Plusnet crash problem. Two days down and counting. Phone’s on if you need me! #plusnetdown

  • Liebes_kind . (@Liebes_kind) reported

    @VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go

  • dsmiffy55 Derek Smith (@dsmiffy55) reported

    @Plusnet I’m pleased that we are now receiving emails. However we still can’t send them. Help please.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @lizcooperclark @Plusnet I'm missing emails from Wednesday to today, nothing coming through to outlook as there is a "temporary problem"

  • jamesdustjacket James Dust Jacket (@jamesdustjacket) reported

    Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    I am having to explain why I can't log on - my Internet is down with @plusnet - I have forwarded details. Since yesterday the connection is intermittent and it comes at a critical time at work. :/ If I take a day off - which I have had to - then I am out of pocket (furious)

  • Plusnet Plusnet (@Plusnet) reported

    @StephBirdArt Hey Steph, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.

  • RickComber Rick Comber (@RickComber) reported

    @Plusnet my company use @Plusnet for their emails… STILL not working… now causing HUGE issues and problems with clients not being able to send documents. I NEED TO KNOW WHEN IT WILL BE FIXED??