Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (16%)
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Total Blackout (8%)
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E-mail (4%)
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Phone (2%)
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TV (%)
Live Outage Map Near Exeter, Devon, England
The most recent Plusnet outage reports came from the following cities: Exmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exmouth |
Phone | |
| Ottery St Mary |
Internet | |
| Exeter |
Internet | |
| Tiverton |
Phone | |
| Dawlish |
Phone | |
| Exmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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PJN
(@pj_neris) reported
BTW I’m not a BT customer nor I downloaded Zoho Assist-Customer app from AppStore. I am with @Plusnet who may wish to look into this. @plusnethelp
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Hannah Oldfield
(@hanoldfield) reported
@Plusnet hey, we waited all day for an engineer not to come. Since been told we don’t need one to connect us up. Going round in circles on the phone. Can you help please?
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Scott Griffin 🏌⛳⚽
(@scottgriffin198) reported
@Plusnet Hi I did try different channels. 1 6 11 as recommended but all still poor. I tried other channels but still poor and I tried auto and still poor. Anymore ideas
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Plusnet
(@Plusnet) reported
@ejames500 Hi Elle, I'm sorry to hear you're having trouble replying to the email we sent. If you can look at the contents of the email, there should be a specific link which takes you to the open ticket on your account, where you can leave your replies. -Tony Plusnet Sheffield
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Rebecca Tope
(@RebeccaTope) reported
@Plusnet It's on again now, albeit terribly slow. My problem is that contacting you relies on driving to a friend's house when I can manage it - which is not always easy. For the moment we'd better leave it. Raising a ticket is never much fun.
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Matt Frowde
(@edworf) reported
@plusnet broadband seemed to go down at 135am this morning and still not working everything has been unplugged and replugged. your status page shows no issues
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Tony Chambers
(@tchambers1969) reported
@Plusnet any issues with service in the HP9 area ?
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Jane Stuart 🗼⚽️👩🏻💻🍊
(@blackpooljane) reported
Considering switching broadband provider (from Virgin). Whole house coverage (BT?) & good customer service (Plusnet?) are the most important criteria. Any recommendations?
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JaneyBugz
(@JaneyBugz) reported
@Plusnet our plusnet router drops out all the time. We've upgraded to avoid this but it keeps doing it. I need help