Plusnet Outage Report in Exeter, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Garner
(@lemonjellii) reported
@Plusnet Has your service or my router died?
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3dcakes
(@stafford3dcakes) reported
@Plusnet hi can you advise is the broadband service is down at wv8 1ha codsall area
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Dorota
(@Nokiunia) reported
BT internet& landline down, Plusnet down, Virgin &O2 mobile down Sky internet seems to be doing ok
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Daniel Bain
(@danthepenguin) reported
@Plusnet hi our shop is having internet dropping out every two mins - have to reset router but goes straight away. Any problems in Tn8 5nr?
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Oscar Acoustics
(@OscarAcoustics) reported
@Plusnet our internet has been down since 6pm last night. What number can we reach you on? The numbers on your website are not recognised. Thanks!
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Mike Carter
(@mikos) reported
@Plusnet My internet connection is running at a quarter of its usual speed this week. Can you help?
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Sophia McDougall, MSt
(@McDougallSophia) reported
@Plusnet He replaced the faceplate, and it seemed to work for about 20 seconds, then went back to the exact same problem I've had all week. He then said he could not detect any network problems, though we could both observe the impossibility of connecting, so it had to be Plusnet.
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Louise Simmons
(@LSR_1975) reported
Will be terminating contract effective immediately. Do not believe the customer service ratings. Plusnet do not care about customers at all. #worstcustomerservice # 2/2
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paultheemergencycord
(@paultheemergen1) reported
@Plusnet hi, my router is ancient I've been with you for 7 years with the same router which is single 2.4 band it's so slow (and yes I have tried different channels). How do I get a new one?
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Paul Westlake
(@PaulWestlake) reported
So bored of @Plusnet now - No connection again this evening. Dreadful service.