Plusnet Outage Report in Exeter, Devon, England
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The latest reports from users having issues in Exeter come from postal codes EX2 .
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Exeter, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Exeter, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter
|
Wi-fi | 10 days ago |
|
Exeter
|
Internet | 3 months ago |
|
Exeter
|
3 months ago | |
|
Exeter
|
Wi-fi | 10 months ago |
|
Crediton
|
10 months ago | |
|
Exmouth
|
Internet | 11 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter, England
Latest outage, problems and issue reports in Exeter and nearby locations:
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Sarah P (@sassycat60) reported from Exeter District, England@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandSecond day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Paul Scholes (@misterp55) reported from Teignmouth, England@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst (@theconsulargirl) reported from Exeter District, EnglandThird day without mobile signal from @Plusnet Seriously unimpressed.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Stockportloaves&fish (@StockLoves) reported@Plusnet my Wi-Fi connection has been non-existing all day today I've had to cancel two zoom meetings and it's still not working
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JOSEPH BORDER (@BORDERJOE) reported@Plusnet Obviously I did all the obvious things. Your very polte and patient chat support have also looked into it . There is a 'known issue' but they are unable to say what or how long it will continue. I am unable to receive or send 2 factor code verifications for security etc etc
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Matthew Stroh (@DrMattStroh) reported@SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.
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Steven Barrett (@StevenB48053410) reported@gewoodroffe @Plusnet @MoneyTelegraph Plusnet initially offered compensation for a bogus 'debt' they said I owed, recognising the enormous stress and worry they created, only to then disappear and ignore me when I want to take up the offer. 'Award-winning customer service'? I think not!
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Comrade Chungus (@comrade_chungus) reported@Plusnet Tried to take out a mobile package with you and I’ve had an email saying it’s failed. Please can you help?
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Natalie Morgan (@nat1811) reported@JominGe00715465 @Plusnet Totally agree, worst customer service for the last 5 months!
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JOSEPH BORDER (@BORDERJOE) reported@Plusnet Thanks forfast response -I find TWITTER confusing I used link -there is an issue but can you indicate if it might be fixed by next week even? It is becoming pretty urgent that we are able to make and receive mobile calls and are going to have to go PAYG with another provider.
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Richard Simmons (@arboy1971) reported@Plusnet @plusnethelp Someone is spoofing my phone number. I'm getting calls from people saying I've phoned them but I haven't. Can you help urgently please?
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John Horton (@johnthecloudguy) reported@Plusnet how do I can cancel a renewal please within the cooling off period and before the contract starts?
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Tones (@Tones46992228) reported@violetbakes I'm going back to Tlak Talk, i was with them for well over a decade & rang them 2 or 3 times. It's all good & well Plusnet bragging about good cus serv but that's irelevant when you have to ring them every month & they still don't fix the problem. Bloody frustrating.