Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Sidmouth and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Sidmouth |
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| Exeter |
Internet | |
| Exeter |
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| Sidmouth |
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| Sidmouth |
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| Exeter |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Fuzzy Duck Lee 🦆 / fka FuzzyDucksTV
(@FuzzyDuckLee) reported
BT TV, BT Sport, BT Mobile, Plusnet, EE, BT Business and Public Sector, BT Global Services, BT Wholesale and Ventures – provides network products and services to communications providers (CPs), voice to UK customers via 999. All have access and help available. I was a founder.
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Topcat🦁
(@simonhall446) reported
@Plusnet Thank you. I have rang to cancel but there is still the issue with the price of the final bill. £44.13 is the wrong amount. This is why I received a lot of refunds as the account was never set up correctly and I was always charged too much.
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jon.porter
(@JonPorty) reported
@AlexWalkerTodd Honestly the best service I've had has been Plusnet, but their rates just weren't competitive when I was switching this year
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Mark
(@markfaulkner67) reported
@Plusnet Will you stop phoning and emailing me regarding customer service, future billing and price increases. I want only 1 phone call Tell me when the engineer is coming to connect me to a service you have the cheek to charge me for. Also stop telling me I’m taking ownership.
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@Plusnet what’s wrong in WV11 area? My mom is one of your customers & hasn’t had internet or phone for last few days. There was some work being carried out in the street by City Fibre & yesterday there were a couple of BT engineers working there because of problems they’d caused.
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Rebecca DeLozier
(@BexBMe) reported
@Plusnet I just placed a SIM-only order but noticed the delivery address auto-filled incorrectly. Customer services says they're unable to amend the address or cancel the order... what's up with that? #WheresMySIM
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Rebecca DeLozier
(@BexBMe) reported
@Plusnet Just placed a SIM-only order but noticed delivery address had auto-completed incorrectly. Customer service said they're unable to edit it despite order being placed minutes earlier. What's up with that...? #WheresMySIM
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Captain Falcore
(@Captain_Falcore) reported
@TheCloudBeeTTV @Plusnet Plusnet really are awful. I was with them for one year, their customer support is non-existent and their speeds although good when they're working, are usually always met with with extended downtimes. I am with BT, and they get some flack for prices, but they're reliable!
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Blank
(@AQueerPanda) reported
Well plusnet is rated 1.8 on trustpilot, which surprises me coz I've used them before and had zero problems. I'm torn between them and One Stream, which TP rates 4.5 :P Everything is a roll of the dice, sod it, One Stream it is :P
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Harjit
(@harjybop) reported
@Plusnet still waiting for my number to transfer over from old provider. Told would be Wednesday now told could be whenever??? Awful service. Why did I switch!