Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (70%)
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Wi-fi (15%)
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Total Blackout (7%)
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E-mail (5%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Sarah P (@sassycat60) reported from Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes (@misterp55) reported from Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes (@TomHawesCloud) reported from Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Norton (@AndyNor55099018) reported
@plusnethelp Signed up to Plusnet on 16/12 - Engineer out on 8/01 to connect me up and still no internet. The line has been incorrectly set up and you need to cease and reconnect using the correct exchange. I've tried customer services and I don't know what options I have left.
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eXceeding (@eXceedingUK) reported
@plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'Switching is easy' ‘Leave the rest to us’ None of the above is our experience of @plusnethelp @Plusnet !
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eXceeding (@eXceedingUK) reported
@plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'You’ll be backed up by experts' 'Switching is easy' None of the above is our experience of @plusnethelp @Plusnet !
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Sarah @2GreenMonkeys (@2GreenMonkeys) reported
@MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks
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Stacy (@StacyB1703) reported
@OpenreachHelp hi I have contacted plusnet regarding an issue with my Internet. They have raised a job with yourselves as they say my phone line isn't working. Im in the ub7 area. No Internet for 2bdays.
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janet leather (@JanetLeather) reported
@dreww_xxxx @Plusnet I have been trying for days and no one answers. Eventually got a response from someone via a Facebook direct message...their eventual solution was for us to phone the number we've been trying and failing to get through to for days! 🙄
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Nigel Jones (@planetf1) reported
@matt303 @Plusnet @zeninternet nope - they promise to keep prices same. Of course they are higher.. though better service (and niceities like static ip ipv6 etc). I'm very pleased I switched to them.
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Mark Simpson (@simpster20) reported
I Don't know why I ever went back to plusnet, nothing but trouble! Stay clear! @Plusnet #plusnet
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The Boss (@GordonAlderson) reported
@Plusnet why is your so-called @plusnethelp so inept? Why don't they reply to messages? Why is your online chat not working? Why should I have to call you? Why can't I email you? Am I right to expect a worthwhile response?
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W1l0_ (@W1l04) reported
Another days loss of earnings because of @Plusnet incompetency to facilitate a simple change of address. Terrible customer service. @plusnethelp