Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 11/29/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pipmadeley Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issues. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • dombrasted Dominic Brasted💙😷 also on Mastodon (@dombrasted) reported

    @_julietelliott Had a similar issue a few years ago with Plusnet. They said all ok and BT openreach needed to look at their side of things. In end Plusnet sent a new router and BT came and checked their cabling. Maybe worth resetting the router. Turn off , count to ten and reboot. Wait few mins

  • SimonWeekes Simon Weekes (@SimonWeekes) reported

    @Plusnet Hi, Having trouble getting in touch on the phone. Can you help me close my account?

  • jonbirkett jonathan birkett (@jonbirkett) reported

    @Plusnet I can't find the FAQ about how your service is going to "CPI plus 3.9%" better after the 31st of March. Kindly point me to that FAQ. Thanks

  • LauPointer82 Laura Pointer (@LauPointer82) reported

    @Plusnet I took out a brand new mobile number with you. And at least twice a week, I get calls from different UK numbers, playing me a recorded message in Chinese. This never happened with my old number on another provider. What's going on?!

  • Username_Valid2 Owen Vincent (@Username_Valid2) reported

    Well not like I only get a set amount next month working out what covers what, food, gas, electric , vet bills, phone etc so this goes over the amount I get so.. but what's the point of paying for @Plusnet when I'm paying a crap service and using TP, to even get good WiFi

  • JSN_Photography John (@JSN_Photography) reported

    @Plusnet Good morning, is there a problem with your customer service numberI have been trying for 2 days and keep getting a message saying its now closed.

  • tunnotron3000 Andy Tunstall (@tunnotron3000) reported

    I never had this issue when I was with Plusnet.

  • MonkeyTennis14 Steve (@MonkeyTennis14) reported

    @Plusnet Hi Dale. I’ve sent a DM but not had a reply. The outage corresponds with the new ‘Community Internet’ boxes being put up on our road.

  • ttyEngland M (@ttyEngland) reported

    @mcopsey To try out PlusNet on EE's network, I'd get an EE PAYG SIM. Add Outgoing calls with a £10 bundle for 30 days - one off. PlusNet has no PAYG but 30 day only contracts. One must pay via DirectDebit though, whereas EE still do vouchers and cash, which may be better till satisfied.