Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Sidmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Sidmouth |
||
| Sidmouth |
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| Exeter |
Wi-fi | |
| Crediton |
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| Exmouth |
Internet | |
| Sidmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gwen Watson
(@WatsonGwen) reported
Thank you Anoush @Plusnet for your tenacity in getting my problem sorted out. Without your input I would have used the cooling off period clause to cancel the contract
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Matt
(@MattHurren1) reported
Horrific service by @Plusnet !! Cancelled my account against my wishes, didn’t tell me I needed to pay moving fee on the phone, charged me £150 closing fee, said they’d listen back to call and call me back - now getting debt collection emails?! Shocking! Call me please.
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H
(@AlbusAndEye) reported
@Kjvincent1979 Plusnet Don't do sky or direct with BT (they announced phasing out direct sales to consumers which is down to poor customer support)
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Dee
(@Itsabitofamoo) reported
@Plusnet what is going on with the mobile signal??? I've been getting nothing for the last 4 hours postcode LA1 Do we know how long this is going to take to fix?
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Dan Donnan
(@dandonnan) reported
@Plusnet Reported that my broadband is down this morning, and also sent a text to the help number, but it has now been 7 hours (instead of the 30 minutes stated on the help site) with no response on whether this is actually being looked into. Can I get an update?
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Maria Costello MBE
(@MariaCostello) reported
@Plusnet your broadband sucks 😩
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Elle May
(@ElleMay44) reported
@Plusnet Thanks for your help. The email says we will get notification, how do we get this. I can't click on the link with no Internet and low data.
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Jamie Hill
(@jamiezigger) reported
@Plusnet Our service has been dropping out completely since yesterday. This started as once an hour and is now happening at five minute intervals.
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Claire Longhurst
(@theconsulargirl) reported
@Plusnet No mobile signal here and I can't report it online (only by phone which I don't have signal for). Please help. EX4 5DE.
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BrattyJennyDragon
(@JennyBratty) reported
@Plusnet That is fine, except I cannot log in, even after changing my password in case that was the issue.