Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
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| Sidmouth |
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| Sidmouth |
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| Exeter |
Wi-fi | |
| Crediton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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nicola Schofield 💙 @nicscho.bsky.social
(@nicscho) reported
@signoralbertoli @Plusnet Had this exact same this week. Customer service used to be excellent.
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DerylLynn on stranger’s island
(@DerylLynn) reported
@LorrieSays My service with Plusnet was just intolerable , never worked and was same price
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To be someone
(@Casuallife80s) reported
@Plusnet I wish to cancel my contract with you , can’t ring at times your call centre is open due to work , can I do via email ?
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Ashley Benstead
(@ashleybenstead) reported
Good to see you still offer your 3-6 month DNS outage @Plusnet free of charge.
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Tracie Thomas
(@TracieThom75354) reported
@RareAxies @Plusnet They had it back on after 5 hrs, turns outs hood part of the road was out no matter who the ISP was with and also they rang me this afternoon to make sure all was well… I’d say that’s pretty good service from Plusnet
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Plusnet
(@Plusnet) reported
@JoeBMahon Hi Joe. We certainly do want you to get a call back. If the complaint is being looked at with our team, they may need more time to have a look. If you do need an update before they call, they are always available on 0330 1239 123 if it is Plusnet or 150 if it is EE.
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DerylLynn on stranger’s island
(@DerylLynn) reported
@MystiqueCat17 The main reason I moved was the constant plusnet outages and poor Openreach service . No full fibre here so very hit and miss . Yes it was expensive but it can go from £300 - £2K so there’s quite a range of options
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DerylLynn on stranger’s island
(@DerylLynn) reported
@Clearthought65 I had nothing but trouble with open reach and plusnet , I have no regrets
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L🩷
(@lzgtskllz) reported
@RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too
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Joe Mahon
(@JoeBMahon) reported
@Plusnet Someone was going to call me to discuss becoming a customer. I wanted to wait a day to give EE a chance but the man I spoke to did not call me at the time that we arranged and booked. I would have taken the service and joined plusnet, but have just signed in with Sky.