Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Tiverton, Sidmouth and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Happy Hilary
(@happyhcsw) reported
@Plusnet thanks jamesno2 your customer service is second to none #resolved
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Shelley Williams
(@ShelleyEdryn) reported
@Plusnet Appreciate this is a let down from @OpenreachHelp not PN but as I have to liaise through yourselves to ensure pressure is put on them to solve the issue and not to just not turn up on the day causing our previous internet contract to terminate and costing all involved time and £!
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Plusnet
(@Plusnet) reported
@rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield
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senti mentix
(@sentimentix) reported
@Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)
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Paul Doherty
(@pauldoherty_dev) reported
@Plusnet Not sure what is going on with your award winning customer service. Been on hold for the 3rd time for over 30 minutes without being able to speak to anyone. There is a problem with my order but support tckt isn't being updated. I need to speak to someone. Who can help?
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Pete Nolan
(@nojo1973) reported
@Plusnet WHY are you not answering me ???? BAD customer service @MartinSLewis
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DOOGY
(@DOOGY43543492) reported
@WeAreOpenreach My service provider ‘ PlusNet ‘ has contacted OPENREACH on several times about a new port being installed in the cabinet, after breaking YOUR PROMISE to get it done by 2nd November which wasn’t done OPENREACH have told PlusNet that you don’t have any plans to fix it
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Charlotte
(@bagpussforeva) reported
@Plusnet is there an issue with peoples connection to Wi-Fi?
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Giovanni Cazzo
(@giocazzo1) reported
@iD_Mobile_UK congratulations! You win the award for the worst customer service ever from a phone supplier, and I was with plusnet so that is some effort. Are you ever going to respond to my message? I need access to the community forum, that's all. Please? Anyone there?
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Plusnet
(@Plusnet) reported
@Tweetyness Hi Nessa, I'm very sorry for the delayed response. If you'd like to update your DD details for a Mobile account, you'll need to speak to our Mobile Support Team by dialing 500 from your Plusnet phone or by calling on 0800 079 1133 between 8AM-8PM. -AJ, Plusnet Sheffield