Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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blue2boot
(@blue2boot) reported
@plusnet ignores people. Customer service is dreadful. When you do get through they can't fix the problem. AVOID this company. Hassle from day one. #plusnet
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FerventShe
(@FerventShe) reported
@Plusnet Please can you tell me your cancellation fees and processes? I would call you but I've spent about 20 hours of my life I'll never get back on the 'phone to you recently trying to get my wifi working again, and I am utterly fed up with it.
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Templar
(@templarsounds) reported
@oIiverjohnson @Plusnet Same - it’s been awful for a few weeks now - web chat is down. They are going the same way as the company that owns them - BT
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blue2boot
(@blue2boot) reported
@plusnet AVOID. Terrible service #plusnet
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Plusnet
(@Plusnet) reported
@KrisB4732 Hi there, I'm sorry to hear you're having issues with the speed. So we can take a further look into this, are you able to confirm the Username via a PM please? - Curtis, Plusnet Sheffield
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Hamish Taylor
(@HamishJTaylor) reported
@J3Lyon Sky has always been decent avoid Plusnet like the plauge broadband is ok , but their customer service is diabolical.
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Jamie 🐻
(@SaltNPrEPPA) reported
@J3Lyon Plusnet are shockingly bad
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Plusnet
(@Plusnet) reported
@pnuttuk Hi there, I'm sorry to hear about the issues with the broadband. So we can take a further look into this, are you able to confirm the Username via a DM please? - Curtis, Plusnet Sheffield
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Elle May
(@ElleMay44) reported
@Plusnet Hi, having issues with plusnet WiFi yet again. I have tried to look at fault checker but the message says not available. Any help would be appreciated.
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Delving Into Indie Dev
(@MisappMedia) reported
My current experience with #plusnet is without a doubt the single worst experience I've ever had with any provider of anything. They provide support *only* through Twitter. Gave me an email that bounces. They have a number to ring, but ring with what?!