Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Geoff Lane
(@send2gl) reported
@Plusnet Folks, any issues in HA8 area? Phone seems OK but internet virtually non existent. Had to switch modem off and use mobile.
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Plusnet
(@Plusnet) reported
@NATTBradfordian I'd advise your grandpa to give us a call on 0800 432 0200, if they're unable to help over the phone then they may be able to organise something for him. - Curtis, Plusnet Sheffield
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nancy perrin
(@footiep) reported
@Plusnet anyone here able to help with big drop in speed?
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Gazinho
(@Superspurs1000) reported
@jesuisunhananas @VOXI_UK Yes I'm leaving for plusnet for that reason. Not that the PAC code works or anyone can understand in customer service what my issue is. Shocking
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Plusnet
(@Plusnet) reported
@ellewavey Thank you. I hope so! I know that this issue is affecting a lot of our customers so hopefully our suppliers are able to fix this sooner than estimated. Sorry again for the inconvenience caused. Regards, Emily Plusnet Leeds
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Jason
(@seonemesis) reported
@Plusnet The CS guy emailed me. Apparently his system went down, that cut him off. It doesnt excuse the boring "we're expereicneing high call volumes" nonsesne. Every corp now uses this excuse for not hiring enough staff. Plusnet have always been head & shoulders above the rest. Now same?
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lisa heesom
(@Lisa_heesom) reported
@Plusnet I’d rather you reply to queries and help sort my billing out so I can actually use the service I pay for!
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Plusnet
(@Plusnet) reported
@bickypeg Thanks Peggy. I'm sorry to hear that it has been poor this whole time and I completely appreciate why you've decided to join another provider. Please let me know if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds
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Plusnet
(@Plusnet) reported
@craftycrusader Hi Monique. I'm so sorry to hear that you've had problems when trying to sign up to us! We'd definitely like to have you as a customer. Please can you try from a different browser or device, if you've not done so already? Regards, Emily Plusnet Leeds
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Plusnet
(@Plusnet) reported
@ellewavey I'm sorry that that's the case and for any inconvenience that this outage is causing. Regards, Emily Plusnet Leeds