Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 03/04/2026 20:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Tiverton, Sidmouth and Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomTiverton Internet
United KingdomSidmouth E-mail
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail

Community Discussion

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • raynige123 rnh (@raynige123) reported

    @Plusnet @Haleb_4_ever Hi having the same issue In IG6 postcode

  • iRohitPatel Rohit Patel (@iRohitPatel) reported

    @Plusnet , I have lost my mobile SIM card. Can you please help get me replacement SIM?

  • JaneTurner101 Jane Turner #GTTO #SaveOurNHS 🟨🟥 ProudSocialist (@JaneTurner101) reported

    @Plusnet have you gone bust? Helpline numbers are all saying not recognised. Broadband is not working. Please advise

  • bpickardflute Beth Pickard (@bpickardflute) reported

    @Plusnet Hello, our new full fibre broadband has been down for 2 days with no communication, is there any way we can escalate our report or receive a response? Thank you.

  • FiFiF8ce Fee (@FiFiF8ce) reported

    @Plusnet no internet for 24hours, this is not good enough. Multiple faults reported throughout Derby area, and your support team has just told me your suppliers "aim to investigate and resolve" in the "next 3 working days". I am a student trying to meet deadlines! Appalling!!

  • tanvirnaomi Tanvir (@tanvirnaomi) reported

    @Plusnet pretty devestated after very unpleasent encounter with someone in your customer service team in Sheffield. I asked to speak to someone with some training in disability awareness which was treated with cold disdain. A manager may -or not- contact me in 24 @DisabilityToday

  • vovk_irina irina vovk (@vovk_irina) reported

    @Plusnet Hello, I am your current customer and I've got a renewal of my broadband contract from 6 August. As part of this renewal, I've booked and received a new router. Can I connect my new router right now while I am on an expiring contract? thanks

  • PositiveToughts Angela (@PositiveToughts) reported

    @Plusnet my nan can’t text from her phone it’s not allowing them to go out. How can I order her a new SIM card but keep her number to see if that’s the issue

  • Plusnet Plusnet (@Plusnet) reported

    @FiferJP Thank you for your patience. I can see that our suppliers carried out some work on your line on Monday afternoon and it looks like the fault has now been fixed. Please let me know if you're still having any problems. Regards, Emily Plusnet Leeds

  • GreyAreaUK 🏴󠁧󠁢󠁳󠁣󠁴󠁿⚡CMDR GreyAreaUK⚡ 💙 (@GreyAreaUK) reported

    So, it seems Plusnet's Hub 2 can't use the IP address range 10.1.1.x Guess what address range I use for my internal network? Go on, you'll never guess.