Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Sidmouth |
||
| Sidmouth |
||
| Exeter |
Wi-fi | |
| Crediton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@GemmaBeath) reported
@Plusnet can anyone help let me know when my fibre will be connected? I haven’t had any update on when it will be done and I placed my order on 4th Feb
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James Sanderson
(@JamesSa07747803) reported
@Plusnet text agent help and you reply saying will receive a call. Instantly got a call that didn't even ring a quarter of a ring and they hung up. 1mbs for nearly 2 weeks now spoke to offcom with screenshots of every day 3 daily speed tests on 3 sites
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Terry Hindley
(@hindley_terry) reported
@Plusnet Wow! Awful company, dreadful service and you stung us for £40 because we're leaving you and still cut the supply today. WARNING CUSTOMERS!!!! STAY AWAY FROM THIS SHOWER!
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ben goldblum
(@bgoldblum) reported
@Plusnet my internet has been terrible for the past few weeks - cutting out 10-20 times a day for 2-3 minutes at a time. Can’t work or watch anything. Sometimes reconnects itself other times need to reset the router. Have logged it online, but getting desperate now…
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ROBERT JOHNSON
(@robjo2112) reported
When are @Plusnet and @plusnethelp gonna get off their respective arses and fix my broadband which went down at 1pm YESTERDAY? This is ridiculous. Never been treated like this since BB became a thing to have. Disgraceful. Appalling. Shameful. Should I get @Ofcom or whoever on it?
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Amy🌱🇪🇺💙
(@thisisamy_) reported
@artsngrafts it's easy to switch from BT, just plug the router in. BT are a rip off. I work from home and no issues with Plusnet
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Sammy Bentley ✶
(@SAMMMYx) reported
@Plusnet my 90 year old grandad is having no end of issues with your webmail, I can confirm this isn’t internet or laptop, I’ve cleared the cache and now at dead end, what do we need to do as everything has moved online?
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Andy Sewell
(@AndySewell7) reported
@WeAreOpenreach been without internet since the 20th Feb after “upgrading” to fibre, regular internet turned off even though the fibre has a fault, what awful service @Plusnet keep asking for updates yet we still have no idea when we will be back online How am I supposed to work?
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Rang from another mobile and was told of the issues you were having. A tech advisor gave me useful tips including settings, airplane mode leave it for 2-3 mins then switch off and back on. Worked, brilliant. 🎉👏 Intermittent interruption for a few hours but all good. Many thanks
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Kathy@Cruise Lowdown🛳
(@cruise_lowdown) reported
@plusnet So frustrated with poor customer service. Owed £50 cashback but been unable to claim it. Several tickets raised, promises given, promises broken, tickets closed and still no sign of the refund. We have spent hours on phone waiting for non-existent call-backs. #PlusNet