Plusnet outages and service status in Exeter District, England

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

• 
  Paul Scholes (@misterp55) reported 16 minutes ago from Teignmouth, England

  @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

• 
  Claire Longhurst (@theconsulargirl) reported 26 minutes ago from Exeter District, England

  Third day without mobile signal from @Plusnet Seriously unimpressed.

• 
  Claire Longhurst (@theconsulargirl) reported 28 minutes ago from Exeter District, England

  Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

• 
  Sarah P (@sassycat60) reported 31 minutes ago from Exeter District, England

  @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

• 
  Claire Longhurst (@theconsulargirl) reported 39 minutes ago from Exeter District, England

  @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

• 
  Tom Hawes (@TomHawesCloud) reported 50 minutes ago from Exeter District, England

  @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

• 
  Feel the love ❤️ #Joemance (@PhilBreading) reported 58 minutes ago from Exeter District, England

  @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stuart 965 (@StuartThom8396) reported 3 minutes ago

  @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

• 
  Kirsty@Quarriers (@Kirstyelsevfit) reported 4 minutes ago

  Absolutely ridiculous, actually non existent service from Plusnet. They pride themselves on their customer service but they cant provide the actual wifi service! Dont have any solutions and are only friendly when they can solve the problem.

• 
  em b (@emb99483795194) reported 4 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  IMDANM (@IMDANM) reported 11 minutes ago

  @saltyy_savage Have a look at PlusNet, runs on the BT network without their awful pricing and terrible customer support (I’ll never use them again). Or look at one of the smaller fibre companies, I’m with a company called Squirrel and get 1GB up/down for £28 a month with no mid contract price increases.

• 
  Alyssa Jade C (@AlyssaJade7274) reported 11 minutes ago

  @Plusnet You haven’t answered my question. What good is it doing that at midnight when you are closed? And when the issue is intermittent? Why is it so difficult to just say when engineering is going to occur? Its not like you don’t know.

• 
  Dan (@villanews11) reported 11 minutes ago

  @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

• 
  David McGinlay (@Quigmeister) reported 13 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  Kyle Ralph (@KyleRalphtdtr) reported 14 minutes ago

  @Plusnet hi, been doing some bandwidth speed test lately as I feel my internet has slowed down and the most I’ve seen is 400mb/s when I’m paying for a 1000mb/s

• 
  Johnathan🇵🇹 (@cristao7777) reported 17 minutes ago

  @Crime_Penguin Using a Chinese router atm but I can't want to have the privilege of spending 240 US dollars on an "AT&T 5Ghz PlusNet Router" locked to WiFi 5 and hardware id bound to only support 3 devices at a time

• 
  Abi (@AbiSpurs26) reported 20 minutes ago

  Has anypne else's @Plusnet gone down