Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 01/23/2026 09:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service

  • HelleneObserver HelleneObserver (@HelleneObserver) reported

    @Plusnet can you fix the broadband problems we have been experiencing since last night 19/11/25? Also, your systems appear to be down. What's going on?

  • RachelKoz RachelKoz (@RachelKoz) reported

    @Plusnet I've already done the texting. They said there was a fault and I needed an engineer. But like I said originally, I can't book one because your system is down. So I'm asking to be informed when your system is back up, please.

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet Already called, awaiting a call back as your systems are down...

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 @peter777j Good morning my very dear friend . Day 12 and no internet still . Patchy phone signal too . Having to buy an installation to get over issue but will re bill Plusnet

  • M_Kingscott71 MKingscott (@M_Kingscott71) reported

    @Plusnet Already called, awaiting a call back as your systems are down...

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @JackieMarsden6 @peter777j Good morning my very dear friend . Day 12 and no internet still . Patchy phone signal too . Having to buy an installation to get over issue but will re bill Plusnet

  • RachelKoz RachelKoz (@RachelKoz) reported

    @Plusnet Can you update us when your system is back up? Fibre broadband LOS problem, but can't book an engineer to come out and fix it.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @Carl_Portman @WeAreOpenreach Plusnet are already talking about that but right now I just want a service

  • SenorStefan Stefan (@SenorStefan) reported

    Typical FTTP experience? 14/06: MDU build done for 2 neighbouring blocks 09/10: Place FTTP order 20/11: @WeAreOpenreach claiming delay after having claimed twice already since order @Plusnet service is down including web and IVR 🫠 Street cabinet: enabled MDU: built Paperwork?