Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 12/02/2025 10:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail
United KingdomExmouth Internet
United KingdomSidmouth Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @efcsi Hi Simon, I'm sorry to hear you're having issues with broadband. So we can look into this further, are you able to confirm your Username via a DM? - Curtis, Plusnet Sheffield

  • connortlv c o n n o r (@connortlv) reported

    @Plusnet Hi, my new router has arrived but I'm having the same issues

  • JennieBrockbank Jennie Brockbank (@JennieBrockbank) reported

    @Plusnet having not had my connection issues fixed in Prague, I have now returned home to find very slow broadband. Please respond to my DM asap

  • TexugoHugo Hugo Texugo 🏳️‍🌈 (@TexugoHugo) reported

    Hi @Plusnet , we've been without broadband connection all day because of an outage which was supposed to be resolved by 3pm. Is this going to be resolved soon? We work from home so we're counting on our WiFi to work tomorrow. Please let us know soon as we need to find alternative

  • RobPotter Rob Potter (@RobPotter) reported

    @Plusnet Hi, my router makes a hissing/clicking noise. I think when something is connected to the 5g. I've turned the 5g off and the noise stops but everything then runs very slowly. Is it possible to get a new router or any other suggested fix?

  • Annas_Kitchen Anna P (@Annas_Kitchen) reported

    I have called a person and got it all sorted… including a new router which apparently is probably the source of all my broadband issues! One reason I’m still with Plusnet after 11 years is that so far all issues have been minor and they’ve fixed them super super quickly!

  • rachelrooney__ Rachel (@rachelrooney__) reported

    @Plusnet hi, hope someone can help. Our router is quite noisy - it emits a low electrical hum pretty much constantly. Can anyone advise? Thanks

  • russmayes66 Russ Mids M🎯d 🛵 😎✊ (@russmayes66) reported

    @Plusnet had slow Internet for over a week now 1.7mbps at best can't watch any on demand services without annoying buffering having to use phone data as its so slow have done all checks its getting very frustrating never had this problem with Sky

  • bigcheeseuk1 Steve Lumby (@bigcheeseuk1) reported

    @Plusnet Messaged at 5pm, zero response, pretty poor

  • SuzySB27 Suzy Brown (@SuzySB27) reported

    @Plusnet Have a blue light but nothing can connect amy issues EX39 area?