Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Elwell
(@Phil_Elwell) reported
@Plusnet Hi there - relating to query #204444940 with your customer help team in September 2020, I'm still experiencing connection problems and would like to terminate my broadband contract early without penalty. I can't get through to your helpline constantly busy
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Felix Ulrich-Oltean
(@MrFelixU) reported
@Plusnet @plusnethelp So.. there's no "support ticket" system any more, my tweet to @plusnethelp has not been responded to in over a week and now your phone line won't even let me queue for help. 5 ppl trying to school/work from home - this is bad service
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Cal
(@ChimericalCal) reported
Pro Tip: Don’t use @Plusnet. Their fibre optic broadband won’t even load a 3-minute video without it buffering and you can’t get through to their support team. Pass it on.
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Lesso
(@Lesso38013409) reported
@plusnethelp Service went live 13/01/21. Phone working,but when rang Plusnet,they said that the wireless driver on my 3 year old laptop was out of date, and I'd have to buy a new laptop. Was with b.t.previously and all working. This is not acceptable.
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Jack Noble 🏳️🌈🦊🇪🇺
(@potatoman_96) reported
@f1word PlusNet's speed are decent and reliable where I am, but the router is awful and the customer support has gone downhill over the last couple years.
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Cube🧃
(@JussCube) reported
@Plusnet is genuinely the worst wifi going all evening I’ve been disconnecting from fifa games, I did a speed test and my ping has more than doubled and download speed is 25% of what it should be.
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Kelly Stewart
(@MyIckleBoyBlue) reported
One month since yet again raising an issue with @Plusnet @plusnethelp and still no response, shockingly bad customer service, Trying once more, before I cancel my direct debit
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Archer
(@Ryan_the_BSCB) reported
Anyone having problems with @Plusnet #plusnet #wifi
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Calico UK
(@Calico_UK) reported
To follow up @Plusnet @plusnethelp we've spent 1 hour and 7 minutes on phone (inc placed on hold 3 times) re a simple technical support issue, to be told that we'd likely have to wait 24-48 hours for the ticket to be read by the support team there, never mind get a resolution.😝
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Russell Upton
(@rustacle) reported
@Plusnet no broadband and all three lines of customer support unavailable or simply ignored. I wonder how many other customers are experiencing similarly woeful service.