Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 11/11/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bigwows The Marvellous Muttdini 🏴󠁧󠁢󠁳󠁣󠁴󠁿🔰💚🤍💜🇺🇦 (@bigwows) reported

    @PaulbernalUK @Plusnet Plusnet used to be very good, but I’m hearing about more and more issues with them. Hope it gets sorted ASAP, but Zen are fantastic if she wants to switch (not the cheapest but über reliable, with excellent, UK-based customer service on the rare occasions you need it).

  • Romfordian2 Mick Tilson (@Romfordian2) reported

    @Plusnet any chance of a reply to my DM? I'm abroad with no phone service. Looks like we'll be changing providers

  • jonnyansell Jonathan Ansell (@jonnyansell) reported

    @Plusnet My be service hasn’t gone live today as expected. How do I go about cancelling my service so I can move back to Sky?

  • Watsley Jay Watson (@Watsley) reported

    @SarHarSuperStar @CooperativeBank @Plusnet With the lengthy wait times to get answered I would have a thought a Freephone number would have been provided at least until the staffing levels problem has been addressed , however long that will take.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    I should bill @plusnet, @EE and BT for all the time I’m spending sorting out the bloody mess they’re causing my poor aunt.

  • kaiaetc Kaironavirus (@kaiaetc) reported

    @Plusnet Hi, We upgraded our contract to a cheaper option and since then our BT Sport app has been disconnected from our account. We were told this wouldn't affect the app. We sent a request to get it up and working again but it's still pending four days later. Can you help?

  • ian_phillipps ian david phillipps (@ian_phillipps) reported

    @Plusnet I am in the ST2 area of Stoke-on-Trent. For weeks now I am having issues, mostly during the daytime, with broadband service interruption. This is causing problems as I work from home. The service can drop out for half hour at time. Please advise.

  • tigertubs55 melvin knowles (@tigertubs55) reported

    @Plusnet we have had no mobile service in CM1 2HS area all evening what is going on and when will service be resumed

  • corbs536 sussie (@corbs536) reported

    @Plusnet how the hell do you leave this company. 3 months I’ve been trying to stop my service with you because I have a company that can actually supply me broadband 24 hours a day. Last month I had words with a member of staff because emails cancelling service isn’t acceptable

  • FinLizzy FinLizzy (@FinLizzy) reported

    @Plusnet - plusnet direct debit in my banking app still showing as £35.93 despite arranging monthly payment of £18.95 in March and complaint ref 224545915 and subsequent refunds. PLEASE SORT THIS.