Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 01/20/2026 17:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Morningstar Tony H (@The_Morningstar) reported

    @Plusnet any news about the Internet outage in Barrow-in-Furness? I've been without broadband since 0245 this morning.

  • Gav68148399 Gav (@Gav68148399) reported

    @braintumourlady @Plusnet There's a mobile number you can text "help" to with your home number too and they check your line, I'll get it now

  • braintumourlady Hev 💙TheNHS (@braintumourlady) reported from Penzance, England

    Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.

  • andyodonnell12 Andy O'Donnell (@andyodonnell12) reported

    @kelly_owls Never had any bother at all with Plusnet

  • AlbusAndEye H (@AlbusAndEye) reported

    @Sleeper81225528 @Kjvincent1979 You always have options, may have just needed to wait a few weeks Plusnet provide through BT but offer much stable bandwidth and better support

  • didi_girl8 Julie Shorten (@didi_girl8) reported

    @Plusnet Yer, the explanation still doesn't cover a fixed term agreement being changed once i took up the offer. It's quite underhanded really. I take the special offer, only for the price to escalate afterwards. The reason/excuse behind the rise should not be my problem

  • MatthewHenry Matt Fleming (@MatthewHenry) reported

    @Plusnet To be fair, you guys have been really good, and my call centre experience was way better than I expected. The only disappointment is the lack of an option for next day, emergency router delivery (paid for, of course). No internet for 5 days is deep pain!😫 #plusnet #broadband

  • ClaythorpeMill Claythorpe Watermill (@ClaythorpeMill) reported

    @OpenreachHelp Help! Major incident at LN13 0DU with cable down from a fallen tree. Estimated over a week to resolve. We rely on broadband to operate, it’s costing a fortune in lost trade – can’t get a better update on timing via plusnet and haven’t seen an engineer. Any updates? Thank you!

  • Apwhite1402 Andy (@Apwhite1402) reported

    @Kjvincent1979 @AlbusAndEye I left plusnet due to shocking service. Charged me for Internet for 9 months and I couldn't get any Internet. Refused to even meet me halfway. Criminal.

  • paulfgerard paul gerard (@paulfgerard) reported

    @plusnet the Diagnostic Bot has changed its estimated for resolving broadband issues from 19:15 today to 16:04 on Thursday, a 2 day slip! Yet the Service Status page reports no Issues. I'd like to report an issue with your Service Status page!