Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Sidmouth |
||
| Sidmouth |
||
| Exeter |
Wi-fi | |
| Crediton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Altana Recruitment Ltd
(@altanarecruit) reported
@Plusnet I am at my wits end with your CS peole! Now and again yo get a good one then you get the one I just spoke to who was both rude and unhelpful so I hung up before I started to lose it!!!!!!
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muckfe
(@WorkieTicket99) reported
@Plusnet as I logged on today I saw if I was a new customer I would be charged £9 instead of £10.93 ,as I’m a long term customer. I thought “April Fool” .. but nope penalised for being a long term customer. Cracking .
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Sugar and Spice
(@SpiceSugarand) reported
@Plusnet hi my mobile signal strength has been very poor/non existent over the last few days. Do you know if there’s a reason for this? Thanks
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Jake Avis
(@JakeAvis96) reported
@Plusnet hey, if I've had my refund after moving provider can I now cancel my direct debit with my bank? Thanks!
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Dougie Lawson
(@DougieLawson) reported
@Plusnet It's pointless. You can't fix the HARDWARE problem. It's been this bad forever. We switched from dial-up to ADSL (and got a massive speed uplift) and then to VDSL2 (and another uplift) but we're at the limit now. The hardware problem has existed for FIFTY years.
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Jay Roberts
(@JayRobe31778845) reported
@kyajbuller @Plusnet is by far the worst home wifi you can ever get. They promised me between 66-77mbps of speed and a minimum guarantee of 60mbs. For the last two years we’ve been getting below 5mbps on a concenstant basis. A lot of the time below 2mbps.
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Natalie Brooks
(@Natalieb2110) reported
@Plusnet any help you can offer me? SIM card is saying no network coverage, and emergency calls only
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muckfe
(@WorkieTicket99) reported
@Plusnet did you know if you are an existing customer with these and you up your data allowance from 10 to 20gig you will pay £16.39 .. if you are a new customer it’s £9 . Outrageous.
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Dame C 🧙🏼♀️
(@DameClaraM) reported
from
Bromley, England
Not a good start to the day when your Internet connection goes bonkers. I hate trying to unravel tech. But @Plusnet support were great. Phew.
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Mack
(@MC1985FTW) reported
@VeganTrailRunr @Rob1nStanford Yeah I can't fault Plusnet's service since we've been with them but their connection speeds are hamstrung by BT's underlying infrastructure. I am hoping that Trooli's dedicated network is able to deliver their 300mb speeds