Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 10/20/2025 00:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GoonerKal Kal (@GoonerKal) reported from Ashley Cross, England

    @Plusnet thought my connectivity issues the past weekend were on my end but I’m seeing that many customers are having issues with intermittent drop outs. This evening has been frustrating. Already previously logged under Q number 232950185.

  • michaelsaleem Michael Saleem 🇬🇧 (@michaelsaleem) reported

    @finance55uk @Plusnet Same with my ISP. I'm now paying £73.75 / month (after price increase) for 900 Mb/s FTTP. The service is good and the Internet connection is very reliable, but it's just painful knowing that the same package is available for new customers for £40.99 / month (~ 44% less)! 😒

  • scroshaw steve (@scroshaw) reported

    @Plusnet My Plusnet contract is ending soon and I would like to port my existing Plusnet phone number to a new VOIP provider. They have asked a few technical questions regarding the current line. Are you able to help? Thanks.

  • bt_uk BT (@bt_uk) reported

    @Nugget_Courtney HI Courtney are you a plusnet customer sorry ?

  • drcosmetic Rab Mittal (@drcosmetic) reported

    @Plusnet really slow and can’t carry out my nhs wfh please help me help my patients

  • _Jody_B Jody B (@_Jody_B) reported

    @Plusnet hello, no service on my mobile, fault light on at router, can you shed any light on this please?

  • w1_rob RobW - Money365 (@w1_rob) reported

    @finance55uk @Plusnet I had the same with virgin. I found that due to them increasing it so much you also had the option to come out of contract early. This gave me extra leverage and instead of the £11 increase, they knocked it down to a £1.30 increase just by making a quick call to them

  • Bakehouse2016 Bakehouse Cottage aka Helen #FBPE (@Bakehouse2016) reported

    @Plusnet First day with Plusnet. Likely to be the last. Absolutely hopeless! Telephone support claim Plusnet unable to assist with connecting devices as not their responsibility.

  • noahskitchen8 Brookmans (@noahskitchen8) reported

    @finance55uk @Plusnet It’s not worth too much stress over. Just leave them some bad reviews on trust pilot etc and get on with life. And change at the end of your contract!

  • rossi_NE63 ross thompson (@rossi_NE63) reported

    @Plusnet hello, are there are problems in the ne63 area? My connection has been dropping all weekend.. baby Jesus would be devestated