Plusnet Outage Report in Exeter District, Devon, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Exeter |
Internet | |
| Exeter |
||
| Sidmouth |
||
| Sidmouth |
||
| Exeter |
Wi-fi | |
| Crediton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@MattRegan Hi Matt, sorry for the delayed response. The current provider should have cancelled when the PAC was used. If the SIM arrives while you're away the number would still move over. Safe travels and I hope that doesn't cause a problem for you. - Adam - Plusnet Sheffield
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Mrs Dolph Lundgren
(@iamabaddog) reported
@DionneMariee @Plusnet I have exact same issue and dont know what to do to get this fixed. They are sending me stupid generic apologetic messages and are not bothered to do anything
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Charlie
(@CharlieRWalker) reported
@bt_uk No problem. Plusnet won't even let me check if there is any cancelled engineer Appointments to allow me to pull my appt forward from 3 weeks. I couldn't order earlier as didn't know when we would complete but now got 2 weeks of WFH with no Internet 😟
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Mark French
(@mfrench1301) reported
@Plusnet for a company that puts adverts all over the TV about customer service, my Nan has been without internet for 3 weeks. 3 new routers but still nothing. Saturday she received a call from tech team who was angry at her for not being able to do what he was asking!! Shocking.
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rob wills
(@robwills1987) reported
@Plusnet worst customer service I have ever experienced. Absolutely appalling and no way to get through to a manager to resolve the issue after years of terrible internet.
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ELENA DLPR (She/Her)
(@ELENADLPR) reported
@Plusnet Left Plusnet months ago but of course they keep trying to charge me money, do they actually listen to customers or is their crm system just not working? Such s shame, very bad customer service
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That Spaghetti Person (they/them)
(@DangerHissy) reported
Plusnet mobile mast down in West Yorkshire. Due up today or tomorrow. Give the call centre guy his due, he found the answer and gave me a timescale but would a text blast or email not have gone amiss??
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Gareth
(@ErfinderRotwang) reported
Anyone recommend a SIM only deal with an eSim? With Plusnet at the moment good value and service but they’re a step behind EE (who they piggyback) on 5G and Esim. They are much cheaper than EE though. Sky don’t do Esim yet either. Anyone else?
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Eils 🇺🇦
(@Eilsmar) reported
@Plusnet very bad service. 1 of your customers didn't realise they needed their PUK code, now lost all contacts, business & personal. Is there really nothing that can be done? Don't take a contract with @Plusnet when their customer service so unhelpful !!!
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Starry
(@Orangeblossom78) reported
@Plusnet why do you make it so difficult to cancel 30 day sim only contracts? Every other provider I've used has an option in the app, or on the website. I can't find anything like that anywhere on yours. How do I cancel??