Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 01/18/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsLikeMeg_ Megan (@ItsLikeMeg_) reported

    @plusnethelp Hi Plusnet, we got our new box set up and ready to go on activation day yesterday but still no sign of Internet today! Followed all the steps a million times and still sat here rinsing our mobile data waiting for a solution! HELP

  • _Kev_13 Kev (@_Kev_13) reported

    @SarahMGagen @plusnethelp @Plusnet 3 days... I've had this since October. No resolution and zero help from Plusnet. Good luck!

  • LizzieVee1951 Lizzie Vee 🧙‍♀️ (@LizzieVee1951) reported

    @Plusnet  I spent half an hour last night on the phone to you, guessing why my broadband had gone down and was promised that I would receive a TEXT when the transfer was complete

  • Christhevamp Chris the Vamp (@Christhevamp) reported

    Is anyone else having constant issues with @Plusnet broadband cutting out? I thought it was supposed to be the best but it’s absolutely awful!!

  • Jonathandurbri1 Jonathan durbridge (@Jonathandurbri1) reported

    @plusnethelp @aemulantes plusnet are without doubt the worst customer service I have ever dealt with. What a crappy and shocking service!

  • WayneWettritch Wayne Ettritch (@WayneWettritch) reported

    @Plusnet can you actually respond to my complaint. No response from facebook, messenger and phones so far! Useless and incompetent.

  • DrakhMice Dark Mice (@DrakhMice) reported

    @openreach_help Broadband been down nearly 24 hours now. Supplier Plusnet tell me it's multi-supplier issue, 100s of homes affected & Openreach are responsible. I can't find any information anywhere about whats wrong & when you are going to fix it. exchange is STSHABY

  • elburgo john clark (@elburgo) reported

    @Plusnet you never reply on your help line . Number ported but app shows number that came with sim ?

  • Jonathandurbri1 Jonathan durbridge (@Jonathandurbri1) reported

    @Littlelucyd @Plusnet They are an utter shower of ****! Once you are onboard, no care at all!!!! Garbage company, garbage support - mistake signing up

  • gwennelsonuk Gwen Nelson (@gwennelsonuk) reported

    I called @Plusnet earlier about upgrading package, and the customer service representative had my deadname. That felt weird. "It's not often I get a customer with 16 static IP addresses named Gareth". I kinda cringed.