Plusnet Outage Report in Exeter District, Devon, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Exeter District, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Plusnet
Plusnet is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Exeter District, Devon, England
The most recent Plusnet outage reports came from the following cities: Sidmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Sidmouth |
||
| Sidmouth |
||
| Exeter |
Wi-fi | |
| Crediton |
||
| Exmouth |
Internet | |
| Sidmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Exeter District, England
Latest outage, problems and issue reports in Exeter District and nearby locations:
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
@Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?
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Paul Scholes
(@misterp55) reported
from
Teignmouth, England
@nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService
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Claire Longhurst
(@theconsulargirl) reported
from
Exeter District, England
Third day without mobile signal from @Plusnet Seriously unimpressed.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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William James
(@baldbookgeek) reported
@Plusnet my internet is running so slow hasn’t been right since it want off at random a few days ago
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Plusnet
(@Plusnet) reported
@Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield
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Sarah
(@SunsetRainbow) reported
@Plusnet no Internet on and off since yesterday. Please someone tell me why I pay to have such poor Internet 😔
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Peter Morgan
(@PeterMo82489180) reported
@Plusnet Still have not been connected for a new broadband phone line contact ! Plusnet keeps telling me there is additional services on my line ? I do not have a phone line connected and have never had a phone line or broadband or anything so....how can I have this problem??
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Ken Quinn
(@Quinny1808) reported
@Plusnet What the hell is going on with your service? Joined a few weeks ago with the promise that because my wife works for the nhs from home, your service would be good. Having nothing but problems. This is unacceptable. Your bot says all is good when it is not..(1)
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
Any news yet @Plusnet because your service is becoming embarrassing now and your customer care is pathetic. Is anyone gonna reply????
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Pippa
(@piptastic86) reported
@plusnet beyond frustrated now! When you decide to respond please let me know how to make a formal complaint
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Roxzan
(@PUNC18_Roxzan) reported
@Plusnet Hello, I am still having trouble with my internet connection after 36 hours. I’m unable to complete any tasks I need to and it’s getting frustrating. Any update?
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Robert_Hall
(@R_HallPrivate) reported
@Plusnet my broadband is still down, two days now. What’s the problem?
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Billy Hudson
(@Billyhudson11) reported
from
Tollesbury, England
@Plusnet Broadband has been down now for well over 24 hours…