Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 02/01/2026 01:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TrevorRoutledge Trevor Routledge (@TrevorRoutledge) reported

    @Plusnet Thanks. Spoke to your customer services earlier. Trevor

  • AmandaHepburn3 Amanda Hepburn (@AmandaHepburn3) reported

    @mandapen I can’t vote as Plusnet don’t allow any type of competition entries or tv voting. Crap but saves a fortune

  • antony_nomis Antony Nomis (@antony_nomis) reported

    @Plusnet General internet usage. Browsing, Discord, Teams, YouTube etc. The downstream connection is fine, there is no issue there. Additionally my WiFi connection is strong and stable, which I have checked by pinging the router. It’s the upstream connection that is the problem.

  • KuldipK44582337 Kuldip Kaur (@KuldipK44582337) reported

    @Plusnet Hi my internet is not working from yesterday

  • harrietflash1 harrietflash (@harrietflash1) reported

    Sick of @virginmedia lies. Should never have left @Plusnet . I’ll be back as soon as thieving virgin give my money back

  • colincartwrigh2 colin cartwright (@colincartwrigh2) reported

    @Plusnet My home phone, 01507 343521 is down. No dial tone. I have returned home from major heart surgery today so a landline is VITAL to me. Please will you get this fixed as a matter of urgency? Also, why only phone a nd twitter. Why can't I log a complaint via email or online.

  • brjhn Bruce Johnston (@brjhn) reported

    @Plusnet Unbelievably slow this evening. Dial up would be faster.

  • 9bDave Dave Robinson (@9bDave) reported

    As a new customer with @Plusnet I can get unlimited text/minutes and 3GB of data on a rolling 30 day contract for £6/month, but as an existing loyal customer I can only get 2GB on the same terms. Not impressed. So much for "that'll do", eh?

  • KEH32543539 K.E.H_ (@KEH32543539) reported

    @Plusnet I’ve done this. I don’t have a telephone handset to plug in so couldn’t test that. I’m currently using my phone data as I cannot get online at the moment due to this issue.

  • frankspicer Frank (@frankspicer) reported

    @EE You are seriously kidding me! I am with Plusnet which uses your network and I haven't had any signal for about 5 days. I'm not alone either.