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Plusnet

Plusnet Outage Report in Exeter District, Devon, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Exeter District, England

The most recent Plusnet outage reports came from the following cities: Exeter, and Sidmouth.

CityProblem TypeReport Time
Exeter Wi-fi 14 days ago
Sidmouth E-mail 1 month ago
Exeter Internet 3 months ago
Exeter E-mail 3 months ago
Sidmouth E-mail 4 months ago
Sidmouth E-mail 8 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • misterp55
    Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • serichards
    Suzy Richards 🇪🇺 (@serichards) reported

    @Plusnet I’ve changed phones. Other people are having trouble according to the farm shop. My phone works fine elsewhere so it’s just this location that is the problem.

  • MissACS1984
    ☆ Amanda 🐼 (@MissACS1984) reported

    @Plusnet Why does my phone keep telling me i'm not registered on the network when I try to make calls or use 4G? Weirdly its showing a signal though, it doesn't say emergency calls only or anything? I'm paying for a service I can't use!!

  • filipino_chino
    Filipino Chino (@filipino_chino) reported

    @Plusnet think your email times are off slighty - just got an email 4 min ago about playing "THAT'LL BREW", login to find "Our competition is now closed."

  • sophiasoames
    Sophia Soames (@sophiasoames) reported

    Day four with no access to my emails. @Plusnet claim to have Net-ops working hard on the issue but all they have done is disable my password and fob me off, At my wits end now as the Sheffield customer service team throw ''rate our service'' texts at me. Seriously?

  • domino68
    M Fabbeni (@domino68) reported

    @Plusnet Is there a known issue with broadband in the CW2 area? Mine is dropping out frequently and the speed is down to 5mps.

  • veritysmart
    Verity Ⓥ 💙 #PlanetOverProfit #BLM 🏳️‍🌈🇪🇺 (@veritysmart) reported

    @Plusnet Can someone please activate my SIM as agreed in DMs. I am disabled and have been left without a network all day! I’ve already been made to jump hoops and hurdles. This is getting ridiculous how hard you make it for disabled customers. Too many barriers!

  • snapperjack11
    Just worn down 📷♿🖕 (@snapperjack11) reported

    @AnnSkelly3 would go for Plusnet, TT are quite bad, openreach engineers don't recommend th they laugh when mentioned

  • MathsAnderson
    Matt Anderson (@MathsAnderson) reported

    @Plusnet Hoping you can help. My internet keeps cutting out. Orange light on the hub flashes, then the red b appears followed by the blue light coming back on. Keeps happening. Any ideas why?

  • David___Lewis
    David lewis (@David___Lewis) reported

    I am beyond mad at the lies, stupidity, incompetence, stress caused and time taken storing out utterly pathetic @Plusnet **** right off now. Seriously **** right off.

  • HopelessSpud
    HopelessSpud (@HopelessSpud) reported

    @Plusnet I'd like some help as to why I've waited so long for my broadband to start, I started a contract with you on the 17th July, nearly 2 weeks later, still no sign of router, or a mention of when it's arriving? I've paid for nearly half a month of broadband to have no internet at all