Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 01/21/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Exeter District, Devon, England

The most recent Plusnet outage reports came from the following cities: Exeter and Sidmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomExeter Internet
United KingdomExeter E-mail
United KingdomSidmouth E-mail
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomCrediton E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lucietun Lucie (@lucietun) reported

    @smithy1876 I had to wait a few weeks for mine but it suited me tbh as I’m off in school holidays and still have a plusnet contract. I’m really impressed I feel like it’s rare to get good service nowadays!

  • Plusnet Plusnet (@Plusnet) reported

    @lucy_riddolls Hi Lucy, I'm sorry to hear you're still having trouble with your orders. There is already a complaint open that my colleague Alex is looking after. I'll be sending him an email and he'll pick up the account once back in. - Curtis, Plusnet Sheffield

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Sorry can this issue not be resolved today? You said Wednesday it would be back on. I am a remote worker and I can’t keep using my 4G. This is costing me a lot of money and I am so close to cancelling my account and looking elsewhere.

  • onlyasjack Sebastian Jack (@onlyasjack) reported

    @Plusnet Thanks, but this wasn't me reaching out. The router having problems is my own, not the PlusNet supplied one. I am waiting for the new one I've ordered to arrive and using yours in the meantime.

  • Dave_it89 David Kelly (@Dave_it89) reported

    @Plusnet extremely disappointed with your service. I would never recommend you to anyone. It pains me to think how much I have paid you already.

  • cluelessleigh Leigh (@cluelessleigh) reported

    @Plusnet Hi, I upgraded my broadband with you yesterday and selected the 1st September for an engineer visit but I've been sent a confirmation for the 15th Sep, which isn't suitable - I WFH and have a meeting that morning. There isn't an option online to rearrange. Can you help?

  • lucy_riddolls Lucy Riddolls (@lucy_riddolls) reported

    @Plusnet Hi Curtis, it is 21:25 and the internet is still not working and I have reset it multiple times. Please can you let me know what level my original complaint is at.

  • W3L5HB0Y0 Adam Walker (@W3L5HB0Y0) reported

    @Plusnet I've had an engineer out to sort the previous issue with my Internet dropping out, but still having the same issues with my router randomly dropping connection.

  • AmazingUmbrella SchmAmazingSchmUmbrella (@AmazingUmbrella) reported

    @Plusnet are your servers down? I haven't been able to log in to emails today.

  • AdamTAshcroft Adam T. Ashcroft (@AdamTAshcroft) reported

    @Plusnet - Ordered fibre broadband and router but the router has not turned up? HELP!