Plusnet

Plusnet Outage Report in Exeter District, Devon, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Exeter District, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Exeter District and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Exeter District, Devon, England 11/30/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Exeter District, England

Latest outage, problems and issue reports in Exeter District and nearby locations:

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • misterp55 Paul Scholes (@misterp55) reported from Teignmouth, England

    @nowtvhelp After your appalling service last year with months of waiting for broadband to work, I instigated formal complaints, all of which came to nothing, so I moved to #Plusnet. I’ve just been told by you I’ve earned a new rank as Advocate on your community! Sums you up.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • josh168scfc Josh austin (@josh168scfc) reported

    @Plusnet My first resolution is to leave Plusnet. Probably the worst service provider in the whole of the United Kingdom. Abysmal customer service, awful customer service.

  • michaelweedon Michael Weedon (@michaelweedon) reported

    @Plusnet It's just that "as soon as possible" in @plusnet terms is at least twelve days after the problem was reported, right?

  • Plusnet Plusnet (@Plusnet) reported

    @x_elx response time is by the 4th of Januarybut, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will monitor this from here and will contact you once we have an update. Regards, Emily Plusnet Leeds 🌞

  • Charles77947801 Charles Potts (@Charles77947801) reported

    @Plusnet I have moved house and get broadband with the house so I wish to cancel my account please.

  • Plusnet Plusnet (@Plusnet) reported

    @jonie1303 Hi there, I'm sorry to hear you weren't able to access the offer showing on your account. If you're having the same issue while using a desktop or laptop, please call us on 0800 013 2632 and our Customer Options Team can look at placing this order for you. -Tony Plusnet Sheffield

  • crashmatt Dr Crashmatt 🏳️‍🌈🏳️‍⚧️ (@crashmatt) reported

    .@Plusnet I'm a new customer - broadband router didn't want to play initially, quick call to very helpful people @plusnethelp sorted it. Impressed by the service so far, thanks!

  • stream_giant Mike (@stream_giant) reported

    @EAHelp Even if none of my connection has changed. Wired connection. No one else in the house using internet. Worrying thing is I’m not just the only one experiencing these problems. What do you think @Plusnet ? Made any secret changes to your internet provision in the last week?

  • helloitskelly_ Kelly (@helloitskelly_) reported

    @Plusnet hey, we can't connect to the Internet even though everything is saying our connection is fine, please could you help? Have DMd username details

  • Toastteeth Co-ho-hody🎄 (@Toastteeth) reported

    Anyone else in #Ramsbottom having issues with @Plusnet?

  • leemozmiles leemozmiles (@leemozmiles) reported

    @Plusnet can’t get though to customer service to close my account - frustrated 😩😩