Plusnet

Plusnet Outage Report in Seaford, East Sussex, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Seaford, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Seaford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Seaford, East Sussex, England 05/11/2025 16:40

May 11: Problems at Plusnet

Plusnet is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Seaford, England

Latest outage, problems and issue reports in Seaford and nearby locations:

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @plusnethelp @Plusnet your appalling customer support means on 11th day without Broadband, WiFi and telephoned. Enforced working from home means you are jeopardising our jobs

  • KarenAms KarenAms (@KarenAms) reported from Brighton and Hove, England

    Dear @Plusnet @plusnethelp so disappointed that still no broadband or tv after 6 days. Chose you for your supposedly good customer services 😢

  • ThePhysioRooms The Physio Rooms (@ThePhysioRooms) reported from Brighton and Hove, England

    @GlasgowNotOsteo @Plusnet Hi Daniel, thank you for your message. They did offer a repayment plan. My issue is that it wasn’t explained to me that i would have to pay for 4 months of broadband that we didn’t need or use when we reopened. Fairly brutal customer service given the circumstances..

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • scottkmansell Scott Mansell (@scottkmansell) reported

    Hi @Plusnet, your internet is incredibly unstable and I'd like to cancel. How do I do this fastest?

  • daves_wee_hoose David (@daves_wee_hoose) reported

    Great. Off to a bad start with @Plusnet mobile. Plusnet send email saying my PAC is incorrect. My original network claim they can't do anything as my PAC is being processed by Plusnet!! 😐

  • makapala David Woodford ✨✨✨ (@makapala) reported

    @Plusnet i never said Plusnet. I said Openzone and it’s the only infrastructure option.

  • jwmuk Jim McCarthy (@jwmuk) reported

    @_AndyHemming @Plusnet 183.6 Mbps down / 20.9 Mbps 😎 - might be why I can self-host foundry without too much of a hitch!

  • Kripfganz Sebastian Kripfganz (@Kripfganz) reported

    @Plusnet Why is it that I am only getting an EDGE internet connection while roaming in Germany, irrespective of the network I choose? With "roam like at home", I would expect a 4G connection. Is there any way to remove the cap on the roaming speed?

  • MrKevHunter Kev Hunter (@MrKevHunter) reported

    @g50percent @tjrobinson plusnet do allow static ip which is good, never got brilliant speeds from them

  • sara_nash80 saraj (@sara_nash80) reported

    @Plusnet please help. Trying to put a call divert on with your faults team but 4 hours later still nothing. I’m a pensioner living on my own please help

  • Plusnet Plusnet (@Plusnet) reported

    @Roj78 Hi Roger, I'm sorry to hear you're still having problems with your wireless connection. Have you been having trouble with devices while they're connected to the 5GHz band? -Tony Plusnet Sheffield

  • branat01 Tasha Fine (@branat01) reported from Enfield Lock, England

    @Plusnet @plusnethelp 5th time this year I've had to call you due to issue with wifi/broadband/phone line. No WiFi/no Internet/no land line connection since Tuesday afternoon! I think it's time to terminate and find a new provider! Awful service

  • Kanyou95 Cathy Mchugh (@Kanyou95) reported

    @HelloFromMarcus @Plusnet They would send a Saint mad. If you still have the broken router send it along with the brick. Don't forget to use Christmas wrapping paper.