Plusnet Outage Report in Rugby, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Rugby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (10%)
- Total Blackout (6%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Rugby, England
The most recent Plusnet outage reports came from the following cities: Coventry.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 11 days ago |
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Internet | 3 months ago |
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Internet | 3 months ago |
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Total Blackout | 3 months ago |
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Wi-fi | 5 months ago |
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9 months ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Woof's Treats (@woofstreats) reported from Coventry, England@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Matt Wood (@Lockstock277) reported from Rugby, England"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Glover (@CliveBG) reported@Plusnet I have ordered BB from you two weeks ago but heard nothing since. I can get into my account online but your app doesn’t recognise me. I have been hanging on your customer telephone no for 20 mins with Xmas songs but given up. Is there anyone there?
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Greg (@GregPreston97) reported@Plusnet hi there, I have checked on down detector and can see there are issues with your service. I currently have no broadband. Can you confirm this as all your services are still coming up as being ‘green’
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Mrs Hickman-Woodgate (@MrsHickman_W) reported@Plusnet Your service status says no service issues but our router has been dropping out sporadically since last night. NG9 area.
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jason barton (@jkria2003) reported@Plusnet please can you confirm if there are problems in the PR8 area, we have had issues withbroadband dropping out for a few days now
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Lee Munday (@muns80y) reported@Plusnet I thought you had “award winning” customer service? Been 6 weeks since I left you and you owe me over £100 but can’t get a straight answer from anyone. Complete joke of a company! Do not join them people.
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Cristóbal Picón Ball (@cpiconball) reported@Plusnet I've been waiting the whole day for a reply from your customer service. Cannot make a phone call as I'm no longer living in the UK. Need you to message me asap or otherwise I will lose my money.
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James Roberts (@_marketinguk) reported@bt_uk Yep & I've been trying to sort out a house move out since early October. Now stuck in a house with no connection because you've only just told me @JohnLewisRetail / @Plusnet need to cancel the previous contract, which they should have done but they haven't. It's a mess.
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Prefix (@mattmitch66) reported@frankotron @thebasebear @fesshole Correct. My old router that I got with John Lewis broadband (rebadged Plusnet) allowed you to create a guest wireless network with any name and password you chose.
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Robyn Alexandra Starr (@FIibbertygibbet) reportedAnd plusnet, shame on you for leaving customers on hold for far too long when trying to get through to customer service, your not making the switch any easier, shoulda been connected on the 10th November, its now 2nd December, what the actual ****?
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Mark Cooper (@M_A_C_64) reported@Plusnet internet has been so slow for two days now, less than 1 Mbps download, system status saying no issues anywhere, please advise on service to CO15 area. Thanks