Plusnet

Plusnet Outage Report in Rugby, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rugby, Warwickshire, England 01/31/2026 10:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Rugby, Warwickshire, England

The most recent Plusnet outage reports came from the following cities: Coventry.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Internet
United KingdomCoventry Internet
United KingdomCoventry Total Blackout
United KingdomCoventry Wi-fi
United KingdomDaventry E-mail
United KingdomCoventry Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lozphie Lauren Hurford (@lozphie) reported

    We left Sky because their service was **** and we’d been recommended @Plusnet, who it turns out at the moment are even worse!! Never had such poor customer service!

  • stvmccrthy Steve McCarthy (@stvmccrthy) reported

    @jessmeacham I'd assume yes it's through the phoneline as they use the BT network. Things might have changed since my plusnet days but it's pretty much only Virgin and a few small companies that use anything other than the phoneline.

  • Bowiesexual1973 Anger Bunny 🦄🐇 🦖🐍🐠🦋 (@Bowiesexual1973) reported

    @Ben_Scott_DOP @fesshole ****, really? i want to ditch virgin and their shiny megaspeed broadband and move to plusnet with their lacklustre 60mbps. do you advise against?

  • huesbnb huesbnb.co.uk (@huesbnb) reported

    How can a business go from great customer service @plusnethelp to useless in such a short time, yes “it’s Covid”, but we are all in the same boat!!.... live chat hasn’t been working for months and never a reply via Twitter messaging.... time to move on from @plusnet I think 🤔

  • Ruth82046341 Ruth (@Ruth82046341) reported

    @Plusnet now saying that if I leave their service (which I would have a right to do seeing how they have failed me) I will forfeit the money they owe me (which I only had to spend to fix their mistakes!) Being held hostage as their customer!!!

  • FrankDRoberts Frank Roberts (@FrankDRoberts) reported

    @Plusnet Dreadful service! signed up end of March; 10-14 days for internet, had to wait 3 weeks until the 17th April, on the 16th get further message stating internet will be ready by 30th April!!

  • lozphie Lauren Hurford (@lozphie) reported

    @plusnethelp Hi Chris! I’m not even going to bother. We’ve got so many notes and complaints on our account already it wouldn’t achieve anything. I’m SO disappointed in the service we’ve had and I definitely wouldn’t recommend Plusnet 😡

  • _ClulY_ Cluly (@_ClulY_) reported

    @plusnethelp STILL dropping conenction mid day, engineer found nothing wrong on the last visit. I'm about to change supplier if this isn't fixed, by FAR the worst Plusnet has ever been in 10 years of using them.

  • JohnRussell40 John Russell (@JohnRussell40) reported

    @WYeates @Plusnet It's Openreach's infrastructure that's gone down, not Plusnet's. But agree it takes a long time to get through to @Plusnet's technical team to report a fault.

  • 09andypandy88 Andy Saunders (@09andypandy88) reported

    @alan_saunders @Plusnet I’ve always heard God awful things about them. And apparently their customer service is terrible too 🙃