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Plusnet outages and service status in Rugby, England

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Full Outage Map
  • Plusnet generated 0 outage signals in the last 24 hours around Rugby, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Rugby, England

The most recent Plusnet outage reports came from the following cities: Royal Leamington Spa, and Coventry.

CityProblem TypeReport Time
Royal Leamington Spa Internet 23 days ago
Coventry Internet 2 months ago
Coventry Internet 5 months ago
Coventry Internet 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • Lockstock277
    Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KewCogs
    KewCogs (@KewCogs) reported

    @ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.

  • f_ar_co
    f_ar_co (@f_ar_co) reported

    Why is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice

  • commonsense7574
    Commonsense1974 (@commonsense7574) reported

    @DerylLynn @Plusnet They work on a 3F policy. Find it, fix it, f@&k another one up. Joking aside, it’s disgusting really.

  • CriticNo1
    Critic No1 (@CriticNo1) reported

    @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

  • gingerlegs747
    Gingerlegs747 (@gingerlegs747) reported

    @SBarrettBar @zeninternet Same with Plusnet, i switched from Vodaphone when i tried to get in contact with them as my broadband went down as did my telephone and it took them 2 weeks to even reply. No phone numbers were answered by them.

  • Greymayce
    GeeMan (@Greymayce) reported

    @tina0402x The trouble is all other providers BT Plusnet etc apart from Virgin use the same cabling, be it copper or fibre it all comes from the exchange. I worked at BT and this was explained by an engineer in the training. Copper is being phased out.

  • Hamish88205796
    Hamish (@Hamish88205796) reported

    @DerylLynn @Plusnet Don't **** about. Slap a claim for £1,000 +costs in via MCOL. They'll happily settle out of court for £500 or more + costs and repair it.

  • btc8500
    Jason (@btc8500) reported

    @Plusnet I’ve spoken to the team and they told me to change the channels on the router but the problem is you don’t actually supply hardware with the capability to do the speed over Wi-Fi. So unless I buy an adapter to my phones and tablets the speed is POINTLESS 😱😱

  • villanews11
    Dan (@villanews11) reported

    @bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper

  • damstar_
    Damilola 🌺 Arewa (@damstar_) reported

    @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???