Plusnet Outage Report in Rugby, Warwickshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Rugby, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (13%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England
@Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England
@Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?
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Matt Wood (@Lockstock277) reported from Rugby, England
"I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.
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Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England
@Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!
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Woof's Treats (@woofstreats) reported from Coventry, England
@Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.
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Ruth Illing (@RP_VictorHarvey) reported from Rugby, England
@Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Kent (@TheDJKenty) reported
@Maribellmouse @Plusnet Mines been the same since last thursday. Each tech support says something different.
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Carrie (@Cazzabella83) reported
@Plusnet But when I explain this problem to an advisor I get sent a link that logs me in easily.....after I’ve paid!
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Marianne (@Maribellmouse) reported
@Plusnet disgusted that my new sim won’t work and you’re ‘looking into it’ and can give me no other indictation of when it might be resolved. Now have no access to my number, no mobile data, no texts am NO SUPPORT! Wish I hadn’t switched to you.
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manekicat (@laughingmaneki) reported
@OzolaKrista @TalkTalk @Plusnet they are all great at taking your money, but service ... today BT engineer said "I can't fix it" so TT just closed the ticket. why do we put up with this rubbish?
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Matthew (@Matthew88957799) reported
@Plusnet Bloody useless company no wonder they sre losing customers crap customer services and wifi
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Dave (@daveonlimegreen) reported
@Plusnet hi. Honest answer please. Has my sped been cut since I notified that I was leaving plusnet? Suspiciously our speed has dropped so slow in the last week that I find it hard to believe not
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Plusnet (@Plusnet) reported
@messalinahooper If you like I can log into the router from here and make some changes to the settings which should fix that for us. I just need to ask for your permission first as it will cause the WiFi signal to drop out for two minutes 2/2 - Adam - Plusnet Sheffield
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Chilli Lemon (@Chilli_Lemon) reported
@Plusnet I moved broadband supplier to Plusnet last week and would like to cancel the order please
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Rachael Smith (@rainbagel) reported
@Plusnet hi, I just changed my mobile plan online but accidentally changed to a 12 month contract instead of 30 days. Can I cancel and do it again? Thanks
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No oil (@Noel000123Noel) reported
@Plusnet I got sent a new router and although it cut out a few times I’m going to give this a day or so to see how it goes