Plusnet

Plusnet Outage Report in Rugby, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rugby, Warwickshire, England 10/15/2025 16:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Scragglington Craig Hughes (@Scragglington) reported

    @steviebiscuit @Plusnet Same here, DM wasn’t helpful and SIM still hasn’t arrived today. In 20 years of porting numbers, no other network has proceeded with a number port before the SIM is active (most of them don’t take a full week to get a SIM to you either).

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    On to plusnet atm, line @73092/19999. Getting the up, but the down is capping at 39/40

  • lionlambandme Hannah ☕️ (@lionlambandme) reported

    @Plusnet our router has an orange light, with the broadband sign flashing red. I've tried following your troubleshooting guide but it wants a landline to plug in, which we don't have. how do I go about fixing the issue, or is there an outage?

  • suziebris sue brister (@suziebris) reported

    @Plusnet So only new customers will get one I have been with you for years and in the last two year it been one problem after another with my internet and still having problems now maybe time to look for someone new if you are not going to look after your loyal customers

  • Chris5gd Chris A (@Chris5gd) reported

    @Plusnet Free to all existing customers? The Technicolor TG582n has been absolutely terrible for wifi.

  • jmc_hughy Jenny McHugh (@jmc_hughy) reported

    Some might ask, what was the worst part of moving? The numerous delays? The builder who took 2 weeks not the 3 days he promised to fix our kitchen. No. It was @Plusnet, who promised we'd have Internet on the 13 Nov and now say it'll be 1 Dec. Bloody brilliant service.

  • Loftus_Road_Lad Hoopsa (@Loftus_Road_Lad) reported

    @Plusnet Been with you for years and years up graded to ultra fast great but has no range with the the hub. Surely should get a better hub. Come on let's look after our long serving customer

  • AmandaP22688260 Amanda Parker (@AmandaP22688260) reported

    @Plusnet new customer of 4 days and speeds are 4.80 what the hell?

  • grndkntrl ⒼⓇⓃⒹⓀⓃⓉⓇⓁ (@grndkntrl) reported

    @OpenreachHelp any idea when problem affecting LNTOT exchange will be resolved‽ My fibre connection via Plusnet has been down since ~06:20 this morning, and the estimated clear time keeps getting later & later.

  • resteasily Geoffrey Sleight (@resteasily) reported

    @Plusnet #Plusnet Trying to log in. Continually fails to respond to login link. So glad my contract with them soon ends. Their communication contact is akin to using semaphore in a fog.