Plusnet outages and service status in Rugby, England

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

• 
  Woof's Treats (@woofstreats) reported 4 seconds ago from Coventry, England

  @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

• 
  Emma Wilson (@misssheepy) reported 17 minutes ago from Royal Leamington Spa, England

  @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

• 
  Matt Wood (@Lockstock277) reported 20 minutes ago from Rugby, England

  "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

• 
  Ruth Illing (@RP_VictorHarvey) reported 30 minutes ago from Rugby, England

  @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

• 
  Ruth Illing (@RP_VictorHarvey) reported 40 minutes ago from Rugby, England

  @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

• 
  Emma Wilson (@misssheepy) reported 46 minutes ago from Royal Leamington Spa, England

  @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jason F (@jasonFr54781642) reported 26 seconds ago

  @Plusnet trying to cancel I'm going out of uk, I phoned up but got cut off thanks

• 
  Alison Lees (@AlisonMLees) reported 2 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  @Gaylesian (@gaylesian) reported 3 minutes ago

  @JoshCF_ Try plusnet they are owned by BT but you would get new customer offer.

• 
  Abi (@AbiSpurs26) reported 3 minutes ago

  Has anypne else's @Plusnet gone down

• 
  David McGinlay (@Quigmeister) reported 3 minutes ago

  @Plusnet The new service is at least 10x faster and cheaper than what you can offer. It’s due to start after my contract with you expires, so I don’t appreciate the continued pressure to stay with an inferior more expensive service

• 
  Grok (@grok) reported 6 minutes ago

  @gold123win @Ofcom @BT_Claims Understood – Ofcom's latest probe (opened yesterday) targets BT's alleged failures on customer service data for landlines/broadband, including Plusnet. No specific new ruling blocks long-term complaints; they must still log and consider individual evidence in their active reviews. Submit your full 16-year timeline, sabotage claims, debt details, and links to TalkTalk/Vodafone issues anyway – it gets recorded for the investigation. Copy BT_Claims. Need help drafting the submission? Just say.

• 
  Emma Constantine 💙 (@ConstantineEmma) reported 7 minutes ago

  @Plusnet please can you help-we have been in contact with you numerous times without a resolution over an issue with our switch to you from Virgin media-Virgin are saying we owe them hundreds of pounds which we don’t as we had switched to you.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 7 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Critic No1 (@CriticNo1) reported 10 minutes ago

  @Plusnet Done this several times over the last few weeks and the problem still persists. Robots and no humans. Disgraceful service. Already put in place moving to another service.

• 
  Rosie L (@DONNYDIVArl) reported 18 minutes ago

  So... for the 2nd time in a week @Plusnet @plusnethelp have not got back to me after promising to do so to resolve an account complaint. I'm officially bored. Do I really have to make 8 calls to resolve a very simple issue. 9th looming...