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Plusnet

Plusnet Outage Report in Rugby, Warwickshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Rugby, England

The most recent Plusnet outage reports came from the following cities: Coventry.

CityProblem TypeReport Time
Coventry Internet 11 days ago
Coventry Internet 3 months ago
Coventry Internet 3 months ago
Coventry Total Blackout 3 months ago
Coventry Wi-fi 5 months ago
Daventry E-mail 9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • RP_VictorHarvey
    Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

  • woofstreats
    Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • Lockstock277
    Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • misssheepy
    Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • redhot_79
    Ben (@redhot_79) reported

    @Plusnet @plusnethelp I guess I won’t be changing my plan then since no one seems to want to help. What’s happened to your customer service these days?! You used to be so quick and efficient and we used to highly recommend you but these days I see plenty of unhappy customers 😕

  • SarahCParker1
    Sarah PB (@SarahCParker1) reported

    @nowtvhelp No need now... plusnet restricted my account because my bill was 4 days late... never known any broadband company to do this! Insanity! Now I’ve paid it and poof!! Magically my problems disappeared!! Don’t go with plus net!!!

  • spiral_arms
    Neil Brown (@spiral_arms) reported

    @plusnethelp Am I right in thinking you don't have a FTTP/FTTH fibre to the premises/home product? I've been a plusnet customer for decades(?). Openreach are installing fibre to our telephone poll next week.

  • richardhorsham1
    Richard (@richardhorsham1) reported

    @VodafoneUK hi there. switched over from you to Plusnet on 25th September BUT you have since charged me 2 monthly payments! Can you please help as you shouldnt be charging me anymore

  • Xexyzx
    Tim Miller (@Xexyzx) reported

    On Tuesday I was told everything was sorted, and the line would be activated before midnight. Wednesday morning, no broadband. I commented on the support ticket to tell @Plusnet this so they were aware - apparently this means "don't worry about this line, it's lowest priority!".

  • alanglynnis
    Alan Boyd (@alanglynnis) reported

    @la_riviere @bt_uk Get her to switch to Plusnet. BT owned but far cheaper and better customer service

  • D1gD33per
    D1ggy - Socialist 3.5% seiroT ehT kcuF (@D1gD33per) reported

    Plusnet defo sell your house number. Had two numbers with them which I never give out or use so it’s impossible to get my name and number and I still get cold calls with my exact name.

  • GemmaCarter23
    Gem (@GemmaCarter23) reported

    @plusnethelp you up contacted me via email in July saying a credit would be applied to my next bill, this has never occurred. Because I’m now leaving @Plusnet I want to get the account resolved. Please can someone contact me and discuss as a matter of urgency I’ve tried calling

  • recameja
    tigersb (@recameja) reported

    @plusnethelp please help me I have had Plusnet for months now but my devices keep disconnecting from the WiFi

  • pgarwood
    pgarwood ©¿©¬ (@pgarwood) reported

    Plusnet have failed to remedy faults on my Broadband line since 25th September. Almost 2 months and 4 engineer viists!! What a poor service! @Plusnet