Plusnet

Plusnet Outage Report in Rugby, Warwickshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Rugby, Warwickshire, England 03/18/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • woofstreats Woof's Treats (@woofstreats) reported from Coventry, England

    @Plusnet Worst customer service ever! Closed account on 30/01. Took DOUBLE payment. Now holding my money! I hate plusnet.

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet . There seems to be a trend. Poor connection speed. If yr router is so poor stop providing it provide then £35 one you want me to buy. I raised this back in April still not sorted and when I leave I have to pay early leaving payment! Shocking

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet It’s also been so odd that the faults team has emailed when they promised to call. The problem is no internet - how does an email keep them informed?

  • misssheepy Emma Wilson (@misssheepy) reported from Royal Leamington Spa, England

    @Plusnet Why do you have so many dissatisfied customers. Is it A) poor Internet connection or B) poor customer service or c) everything about plusnet rubbish!

  • Lockstock277 Matt Wood (@Lockstock277) reported from Rugby, England

    "I was also advised that as you don't want to have any account with us any more a cancellation fee would be applied as we have opened up a new account for you to fix this problem but you no longer wish to stay with us" @Plusnet 👌20 days for a new line. That's why I cancelled.

  • RP_VictorHarvey Ruth Illing (@RP_VictorHarvey) reported from Rugby, England

    @Plusnet please can someone help? I’m sat with my elderly parents who have been on hold for over 50 minutes. Not fantastic customer service so far!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Theallseer97 Jenson (@Theallseer97) reported

    @Plusnet My WiFi keeps dropping and has done for the last 2 weeks adt random intervals and varying times. If I wanted rubbish WiFi i would have stayed with TalkTalk. Please fix this.

  • iNemesis__ Dan // Nemesis (@iNemesis__) reported

    @Simon_V_RadioDJ @Plusnet I'mma go with a company I can get 900 down 600 up for £40

  • jonnymasters_ Jonny Masters (@jonnymasters_) reported

    Our new @virginmedia WiFi has already stopped working. It has only been in for 7 hours. I cannot find help anywhere online. So far, I think I should have remained with @Plusnet. #Internet #WiFi #usingdatacoswifiisbroken

  • rejones92 Richard Jones (@rejones92) reported

    @Plusnet your adviser told me you’ll be introducing WiFi calling on your SIM only service - when will this be?

  • bodgeratheart phil shard (@bodgeratheart) reported

    @merriemede @Plusnet Let me know your secret!! I've been trying to get through on the phone and got bored of the bad on hold music after 32 minutes, 44 minutes and 20 minutes

  • NaturemanV NaturemanPhotoVideo (@NaturemanV) reported

    @Plusnet My broadband has been down for days now. Plusnet, via Facebook, told me it would be working within three days but it isn't. What to do now?

  • welshie_girl_ welshie_girl (@welshie_girl_) reported

    Really pissed off with @Plusnet right now! I've been having issues with my broadband for over a week and was told it was resolved. Now on my last day I'm unable to say goodbye to colleagues due to no Internet! 🤬😡

  • AndyKey45713388 Andy Key (@AndyKey45713388) reported

    @Plusnet hi, I moved my broadband services over to you but I haven’t received my £50 voucher yet ? Can you help ?

  • janebryant59 Jane Bryant (@janebryant59) reported

    @Plusnet I have reported a fault on my landline. My mobile phone battery is broken and won’t charge and I have been advised by your team to contact you on social media because this old mobile phone can’t take calls.

  • DavieIrwin Davie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 📸 (@DavieIrwin) reported

    @Plusnet vulnerable elderly Mother in law's broadband down for 40 days, f-o-r-t-y daaays. This was back in August. You have since confirmed that through the compensation scheme she is due £377.94, confirmed on the 21st of November. Still no sign of the cheque. #Shambles