Plusnet Outage Report in Ramsgate, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Ramsgate, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Ramsgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Ramsgate, England
Latest outage, problems and issue reports in Ramsgate and nearby locations:
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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craig branson
(@mungerville) reported
@Plusnet no emails all day! My website hosted with u is also down & there is no clear message on the holding page for my customers to read that this is a Plusnet problem & not a problem with our business. Are you trying to put people out of business? What is going on? #plusnet
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The SYLE Press
(@TheSYLEPress) reported
@Plusnet No emails all day. Service Status promised further update at 12pm - didn't happen. Further promise - given post 1pm - of update at 1.45pm. At 1.50pm, amended to 2.30pm. However difficult the problem, this lackadaisical attitude to customer comms really isn't good enough
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Paul
(@PaulPaul482) reported
my plusnet email is down
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snaz pizaz
(@snazpizaz) reported
@Plusnet - Hi - any ETA on resolving the email down situation - is it likely to last till the end of the day or even tomorrow to resolve ? Appreciate honest projection - Cheers sp
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet You've really no idea how angry this unacceptable outage will be, It started before 0700 and is completely disruptive. 7 hours with no back up plan implemented by you is devastating and trust is evaporating.
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Plusnet
(@Plusnet) reported
@MARKAFN Hi there Mark, I do apologise for the inconvenience our email issues are causing. We don't have an estimated time for resolution as of yet but our teams are working quickly to resolve the issue. - Jess, Plusnet Leeds 🌻
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Plusnet
(@Plusnet) reported
@HowardJEvans Hi Howard, I'm sorry that our email service is still down and for any inconvenience that this has caused. We don't have any updates but the team are working to fix this as soon as they can. Regards, Emily Plusnet Leeds 🌞
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Vada
(@stardate1234567) reported
@AndrewCollins @Plusnet Not been able to receive emails since 1 o'clock this morning. It's now been down for over 13 hours. Not very good for a BT company.
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Stuart Green
(@StuartGreen76) reported
@Plusnet Thanks Emily, I am aware that I'm having problems logging into my email. I am sure that the plusnet team is working to resolve the issue. But 2.30pm has now been and gone without an update to the service status page. That's 3 times that a promised update has failed to appear.