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Plusnet

Plusnet Outage Report in Deal, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • pinkfairy79
    Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71
    Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • Riphilli53
    Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1
    Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • modemfish
    modemfish (@modemfish) reported

    @Plusnet #plusnet who can give me support on slow broadband issue. Line is capped. Customer support just goes into dailtone

  • ReachBenSpeake
    Ben Speake (@ReachBenSpeake) reported

    @Plusnet @plusnethelp really shocking service - called as I’ve got a problem and I can’t even speak to anyone and the recorded message says call between 1pm and 5pm when it’s quiet - my problem is now not at 1pm!!! Sort it out #plusnet #CustomerService #notdoingmeproud

  • gillianography
    Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    So it's officially off and there are problems with the server....just spoken to someone at @Plusnet It's to a nice book for me then *grits teeth*

  • JustDirk2
    Just Dirk (@JustDirk2) reported

    @plusnethelp still not working even after you tweeted it is... come on guys please #plusnet #internetdown

  • GermanderCC
    Hanna (Germander Cottage Crafts) 🧶 (@GermanderCC) reported

    @OneCreativeCat1 @VodafoneUK I was leaving them for plusnet mobile and the guy said "mmm you do know they're just a piggy back company though?" Yes but significantly cheaper and much better service.

  • modemfish
    modemfish (@modemfish) reported

    @Plusnet no customer service available for broadband!!!!

  • gillianography
    Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    @Wordy_Birdy @Plusnet @plusnethelp Thanks it's a different number now, which I'm calling now. That one is on their website as well and doesn't work!!! Loads of people having problems apparently.

  • durhamchris1983
    Chris (@durhamchris1983) reported

    @plusnethelp i know & i've resolved it at my end but your service is appalling. 1 hour on the phone, no tweets/announcements by plusnet. I work in IT support & a basic service would be to inform your users immediately. So so poor & it needs feeding up higher.

  • deni_b
    Deni (@deni_b) reported

    @plusnethelp Would be interesting to see what that "small number of our customers" is, as we have been experiencing daily outages for over 3 weeks. Perhaps it would give Plusnet a better picture of the problem. We are still down, 3 hours so far

  • gillianography
    Website Copy & Bio Copywriter 🖥 (@gillianography) reported

    @CateMosse @Plusnet @plusnethelp Or not so good as the internet is still down.