Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 04/14/2025 06:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Deal, Kent, England

The most recent Plusnet outage reports came from the following cities: Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomRamsgate Wi-fi
United KingdomRamsgate Wi-fi
United KingdomDover Internet
United KingdomFolkestone Internet
United KingdomDeal Internet
United KingdomRamsgate Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ander_lew Lewis (@ander_lew) reported

    @MattOrigi6 @Plusnet It came back on about an hour ago but it's been down all day.

  • Einnod25 Donnie (@Einnod25) reported

    @Plusnet absolutely shocking and disgusting customer service received. I’ve just spoken with one of your advisors “Ray from Sheffield”after having no internet for almost 24 hours. He was completely rude and unhelpful and refused to send an engineer to look into the problem.

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @concretebadger @Plusnet Then says they can give her phone and broadband but it will take 10-14 days to set up. That’s too long to help her!

  • writebydan dan (@writebydan) reported

    My broadband is running as slow as **** today and to report it I have to text my landline number to plusnet. My landline??? number???????

  • MattOrigi6 Matt (@MattOrigi6) reported

    @ander_lew @Plusnet Did yours have the same orange light and B symbol? As mines been down since 2. Did you do anything or just randomly came back?

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK PlusNet used to be a good independent ISP, but BT took them over & ruined their customer service. My elderly mother used them for a long time with no problems before the BT takeover.

  • x_elx 'Lee (@x_elx) reported

    @plusnet my broadband is down in Cv37. Is there anything going on?

  • x_elx 'Lee (@x_elx) reported

    @MattOrigi6 @Plusnet I'm having the same problem

  • ConradWarwick Conrad Warwick (@ConradWarwick) reported

    How can @Plusnet have an incident that knocks out broadband and telephone for over a week and then say tough. Because @btoprnreach say tough to plusnet. Epic fail @BT epic fail plusnet. Welcome Fibrus

  • PoodoThePriest Poodo_the_Priest (@PoodoThePriest) reported

    @Plusnet Hi. I've recently moved and had a new phone number allocated. I'm having a problem with CallerID not working. *#234# says 'Service Unavailable', but it is checked on my account. Can you help?