Plusnet Outage Report in Deal, Kent, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Total Blackout (7%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
-
Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
-
Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
-
Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
-
Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
RSG
(@Tigercatgirl) reported
@Plusnet Thankyou. Appreciated. Confirmed phone line and therefore broadband remains down today. Everything crossed they can fix it soon 🤞
-
shaun
(@secretagent00sg) reported
@Plusnet I have pm you and still no reply from yesturday ??? Is this normal customer service ? As its bad 1 star service so far from me . Please sort or I will be going to BT .?
-
shaun
(@secretagent00sg) reported
@Plusnet I've just wasted my rime with your broadband !! Not happy at all with the service so far I have pmd you from this page ! . Please respond amd sort ...
-
Claire Longhurst
(@theconsulargirl) reported
@Plusnet Fifth consecutive day with no signal on @Plusnet Two different devices affected so definitely Plusnet fault. How much longer is this going to take?
-
Matt Fleming
(@MatthewHenry) reported
@Plusnet Yes it did arrive today! Thanks for your message. Good old Post Office. On every other customer service score, I can't fault @Plusnet but single speed router delivery, assuming every order's for a new customer, needs fixing. A next-day, chargeable delivery is surely a no-brainer?
-
Simon Llewellyn
(@chorlton1) reported
@Plusnet Still no change for my father you charged him double his normal amount last month. This is not great in the current climate for a 75 year old pensioner. You also promised him £25 goodwill gesture which never appeared.
-
Muad'Dib in the streets, Shai-Hulud in the sheets
(@FourWaterReed) reported
@MarcAspinall Plusnet was better and cheaper than BT, and pleasant to deal with when there were issues.
-
Plusnet
(@Plusnet) reported
@samsul73 Hi Syed, I'm sorry to hear you've had a poor experience with one of our advisors. If you don't mind sending me a DM with your username, I'd be happy to look into this for you. - Cal, Plusnet Leeds
-
Tim Barnes
(@ohtimothybarnes) reported
@Plusnet Your Safeguard DNS servers are unreachable/down.
-
Matt Fleming
(@MatthewHenry) reported
It took @Plusnet 4 days to "Pick and Pack" one of their standard routers after ours was knocked out by lightening & left us with no broadband or mobile. FOUR days! Lack of emergency service lets them down badly. Perils of dealing with a challenger brand? #plusnet #broadband