Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 10/11/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Deal, Kent, England

The most recent Plusnet outage reports came from the following cities: Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomDover E-mail
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JanetLeather janet leather (@JanetLeather) reported

    @paul_dananyeah @plusnethelp Also trying to contact tech support for days. Eventually got a response from plusnet via a Facebook private message. Their final response is to suggest we contact the tech support number we've been trying for days! 🙄

  • highwaylass Highwaylass (@highwaylass) reported

    @jonbradbury @Plusnet @plusnethelp Done that, didn’t help :(

  • ManonRadge Manon Rädge (@ManonRadge) reported

    @GelertDesign @SimonCoopey Plusnet is owned by BT though. Never had a problem with Sky in the 20 odd years we've been with them. If looking for the fastest broadband, check what the providers are offering and their smallprint, ie up to x speed isn't a guarantee.

  • LesFreke les freke (@LesFreke) reported

    @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

  • highwaylass Highwaylass (@highwaylass) reported

    @jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.

  • Feisel86 GarboSpy (@Feisel86) reported

    @Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.

  • highwaylass Highwaylass (@highwaylass) reported

    @andypoulton @Plusnet @plusnethelp Apart from this issue I’m very content with Plusnet, there’s no-one else I’d go to for broadband.

  • eXceedingUK eXceeding (@eXceedingUK) reported

    @plusnet claim: 'We're here to help whenever you need it' 'You’ll be backed up by experts' 'Switching is easy' ‘Leave the rest to us’ None of the above is our experience of @plusnethelp @Plusnet !

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported from Paisley, Scotland

    @plusnethelp Woke up this morning to our internet speed dropping again. Even rebooting didn't help this time. So enough is enough and we have started the switch to Sky for broadband and mobile. Last 18 months with @Plusnet have been awful.

  • JanetLeather janet leather (@JanetLeather) reported

    @MatthewBeard14 @plusnethelp @Plusnet I've had exactly the same issue with my Dad/vulnerable and shielding - no one answers technical support. I eventually got a response via a Facebook private message and their solution was for us to contact the phone number we've been trying for days! 🙄