Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/09/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • snathe Him Over There, in 2022 💙 (@snathe) reported

    @mistertee1970 @MsSpydaSam Seems to be horses for courses. I've been with Plusnet for 7 years through necessity (no cable) and I think I've had only 2 "major" outages in both places I've had service. It's handled my WFH (and latterly Kath's) superbly, as well our VoIP telephone line.

  • IlaWrightson Ila Wrightson (@IlaWrightson) reported

    @Plusnet I am absolutely appalled at the incompetence demonstrated by plusnet. Over the past 6 weeks there have been a catalogue of errors. I would not recommend to anyone and will be leaving ASAP!

  • Porter__Face Richard Porter (@Porter__Face) reported from Halifax, England

    Need to renew my broadband do I stick with @Plusnet or go to another provider .. in mind of that they all use @openreach network but @virginmedia I don't play online games

  • Rauf_Faiz_71 Rauf (@Rauf_Faiz_71) reported

    @Plusnet Thanks @Plusnet unfortunately I don't have broadband with you, still stuck in a TWO YEAR contract with @bt_uk ... Never again!

  • mrfedup3 mr fedup (@mrfedup3) reported

    @Plusnet what’s happening with the service today, had no broadband service since 9.30, I’m in London n8

  • TheWereMonster TheWereMonster (@TheWereMonster) reported

    Optimistically waiting for my new @Plusnet broadband to hopefully 🤞 go live today. Never have I changed providers and been cut off at midnight but hey ho, thats what @SkyHelpTeam have done. But we'll get onto my experience with them shortly....

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Hi. Have been intouch re new contract - to now include line rental. If I cancel my line rental with BT does line "fail" or do you guys just step in and take over??

  • RogerPa04248715 Roger Parker (@RogerPa04248715) reported

    @Plusnet I was expecting to swap Broadband to you today but my account says 'We've found a potential problem on your telephone line'. Please advise when I will swap. Thanks! My account name is london2000

  • Cathy59 Cathy 🇮🇪☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Cathy59) reported

    @Plusnet I would NOT RECOMMEND ANYONE USING THIS SERVICE AS THEY ARE A CON AND JUST WANT YOUR MONEY

  • TheDryhtscipe John Urquhart (@TheDryhtscipe) reported

    **** I'm probably giving Plusnet ideas