Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 04/17/2024 17:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • M0YAA Dave 🟡🟡🟡🟡 🖖 (@M0YAA) reported

    @Plusnet Yes, but it doesn't really stop the issue. So far I have 7 numbers blocked, and more come through. I've only had the sim card a month. Oh and "Team Sheffield" Sheffield rocks!!

  • Pazza_81 Pamela (@Pazza_81) reported

    @Plusnet Furious that you’ve cut off my parents’ phone line as part of their DELAYED broadband upgrade, WITHOUT informing them (despite what you’re saying). You’ve cut off a vital line of communication to my mum who has Alzheimer’s. Terrible service

  • broadwoodsquare David Glynn (@broadwoodsquare) reported

    @spconnolly @Plusnet I have always had good service from Plusnet. When I have had problems I have always phoned them - very long wait, but once through, the problem has always been dealt with very efficiently. Best of luck!

  • flunny907 Finessa Wallace (@flunny907) reported

    @XpydaM @Plusnet A total joke!!! Day 9 worth no Internet a BT prioritising their own customers.... broadband tiredness off and IT issues mean we're still not connected....... I'm out a holy fortune and poor reception at home means I'm doing work or side local asda as I type. If you want to risk

  • Tribalsleeve Matt (@Tribalsleeve) reported

    @Plusnet Tried to get hold of someone for help by phone on Facebook and on here and no reply from any ! I'm still I'm my cooling off period , give me a reason not to cancel.

  • RandomStuff1963 Bits N Bobs (@RandomStuff1963) reported

    @Plusnet Your email to me has a link saying that I can contact the Help Assistant, however, when I click on this it's no longer available. Appalling service.

  • messalinahooper grace hooper (@messalinahooper) reported

    Oh @Plusnet all those calls and uou couldn't be bothered to tell ne I'm out of contract and that you are charging £11 more for slower broadband and a rubbish service.

  • M0YAA Dave 🟡🟡🟡🟡 🖖 (@M0YAA) reported

    @Plusnet Yes, but it doesn't really stop the issue. So far I have 7 numbers blocked, and more come through. I've only had the sim card a month.

  • suepinkstone sue pinkstone (@suepinkstone) reported

    @Plusnet my grandson has an I phone7 plus & could not receive text & phone calls. He has reset phone, taken sim out & in & all suggested solutions to no avail! Phone is now showing ‘no service’ so nothing working! Help please.

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    coz they are just as **** at customer services as @Plusnet who have tried again to take more money out of my account again without even telling me I even had a bill & if I don't pay the incorrect billing in 14 days they're getting debt collection agency involved! Well go ahead 3/