Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/10/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • laynamusic Layna (she/her) (@laynamusic) reported

    @Plusnet are there any broadband issues happening in Leeds atm?

  • tonertweets Mark Toner (@tonertweets) reported

    @Plusnet I have an oak tree with a couple of branches grazing our phone line. Can you get someone to help with that or do I call BT directly?

  • t2nafish Charlie Parkes (@t2nafish) reported

    @virginmedia I was better off with 20MB broadband with PlusNet than this **** 350MB fibre. Intermittent speeds, router shut downs. Had 3 engineers out and still can’t fix the problem. Just get told to follow the link on the text message. Total cowboys!

  • ebubekir__sahin Ebubekir Sahin (@ebubekir__sahin) reported

    . hello @Plusnet I hope you have an email address I can write on but you haven't got one.I was a Plusnet customer for 18 months,I switched to another provider, but now I regret that and tried to come back with 30 days rolling contract but my application is rejected with no reason

  • GaslingSarah Sarah Marsden (@GaslingSarah) reported

    Fair play to @Plusnet, an engineer within 4 days of problem reporting, who was quick, lovely, and voluntarily wore a mask and shoe covers indoors 👌🏻

  • TerryReynolds Terry Reynolds (@TerryReynolds) reported

    @plusnet why isn’t anyone answering on the 0800 432 0200 support line!

  • Yobedz 𝘽𝙚𝙙𝙨 (@Yobedz) reported

    @Yjps_ Ye plusnet is rlly bad what internet provider should I use

  • skbarrone Sarah Barron (@skbarrone) reported

    Hi @Plusnet Any known broadband service outages in KT16? I've lost connection multiple times during meetings this week and starting to get a bit fed up! Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @marshmalowworld Hi Luisa, I'm sorry to hear you're having issues with your connection. Can you please send us your account username via DM, so we can look into this for you? -Tony Plusnet Sheffield

  • _bethparkin Beth Parkin (@_bethparkin) reported

    @Plusnet my internet’s been down for nearly half an hour, any idea when this will be back up and running?