Plusnet Outage Report in Deal, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lindsey Leod
(@leod_lindsey) reported
@Plusnet hi Plusnet I cancelled our broadband but you seem to also have cancelled my mobile service?!? Can you help?
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LMRM
(@LMRM304) reported
@Plusnet I’ve been on hold for 1 hour !!! Wow your award winning customer support must be very busy …..any chance of someone answering the phone before 8pm
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AJ Omega 🌈
(@HeyItsAJOmega) reported
Hey @Plusnet, my home internet connection has been dropping out repeatedly all morning. I've tried restarting router multiple times to no avail, & I'm almost certain problem isn't in the house. Need a stable internet connection for work, so any assistance ASAP would be grand!
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Nadeem Naz
(@NadeemNaz) reported
@GarethKendall @Plusnet Literally in the same limbo. Wondering if I change providers, would it work for say @EE ? Or is this just a Plusnet issue?
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John 🖤🤍NUFC🖤🤍
(@Ftumch3) reported
@Plusnet my internet is down (has been for at least 20 mins since I got home). Router working (have tried a reset already) but red light 3rd from left. In CT11 9 area. Also was going to renew contract tonight but website not letting me log in despite correct details
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Marianne
(@Maribellmouse) reported
@Barrybs1 @Plusnet Yes I am very upset about this issue too, I’m stuck in limbo with no sign of a resolution. They shouldn’t be selling sims and saying they can port numbers until this is fixed! Looking back through twitter it’s been going on for at least 10 days!
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John Seto 🏴 🇪🇺 🚴♂️ ✈️ 🚅
(@john_seto) reported
@VodafoneUK I need to move my father-in-law away from his current broadband provider (@Plusnet) as I cannot help him renegotiate his contract. If I were to move him, can he add me as an authorised contact on his account and would I be able to renegotiate his contract?
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Tom Davies
(@1TD) reported
Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.
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Rory 🇺🇦🌻
(@mungler) reported
@ItsAndyRyan Plusnet have been decent for me for the last seven years, across two houses. We had a speed issue at the new place and they sent an engineer in the first instance who couldn't resolve, then Openreach who did. Can't fault them tbh.
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Cunbobs
(@cunbobs) reported
@Plusnet please stop increasing my 30 day rolling contract. It's getting annoying that I have to keep changing my plan - I mean, I keep getting more data for the original cost...but still...stop doing it. The cost of living is going up, stop adding to the problem!