Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/12/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • badinaz Bernard (@badinaz) reported

    @Plusnet Big thumbs up to Plusnet. They sent an engineer, nice man, found and fixed the problem. More to do with (old) existing telephone line point. 2 weeks on, NIL dropouts.

  • GavinGJohnson Gavin Johnson (@GavinGJohnson) reported

    @Plusnet confirmation email from you that my service changes to new provider tomorrow, but internet switched off 10 minutes ago. Petty behaviour

  • Mr___Boy John (@Mr___Boy) reported

    @Plusnet Far as I know we've had these glitches for ages... when we moved in openreach replaced the cable and master socket so that part is new. Had these issues with multiple modems, etc.

  • chris_maker_uk Maker (@chris_maker_uk) reported

    @Plusnet what’s your support number I’m calling 0800423020

  • king_rix Richard King (@king_rix) reported

    @Plusnet Hi plusnet, I think there is a fault on the cable between my house and the pole. Whenever it starts raining my broad broadband reboots, which is getting frustrating when working from home. Can you help?

  • penniless_poet Doreen Morfitt (@penniless_poet) reported

    That Plusnet ad where he asks "How did the plastic surgery go John?" amd the guy turns round - I always say "Went **** then" #Emmerdale

  • danmc76 dm (@danmc76) reported

    @itsPaulinaIrena @Plusnet @plusnethelp Awful service provider and service!

  • edwardocollins Ed Collins (@edwardocollins) reported

    .@Plusnet I've been trying to raise a support ticket to query why I'm still being charged my old rate despite starting a new contract months ago, but can't, as there seems to be no way to contact you except phone (not convenient ATM), a useless chat agent, or on here. #nothelpful

  • dangreenday182 Dan Thornhill (@dangreenday182) reported

    @Plusnet is your live chat option been removed on your website? I'm having problems with my router and think it's faulty are you able to help me out ?

  • chinadreams China Holiday (@chinadreams) reported

    @Plusnet will be the one where i agree to leave and move everything over to BT or another provider that knows wtf they are doing. Sort your **** out @Plusnet