Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/31/2026 02:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • brexitforexit Thetruthmonkey (@brexitforexit) reported

    @VAS6323 Never had a problem with plusnet or Sky

  • green_feline Dawn 💙🐾📚🌿🐝🍂 👶 (@green_feline) reported

    @Plusnet please could you help me? I've been unable to make or receive calls with your mobile service for 3 days now, online chat just says to call you which I can't!!!

  • PushyRiot_ Pushy Riot 🖤 (@PushyRiot_) reported

    @Plusnet I keep getting a billing failed website coming up on only certain websites, even though my bill is paid. My account now says I owe £65?! Very confused. Help!

  • Mac_lee1 Lee Mac ⚠️ (@Mac_lee1) reported

    @Plusnet really are a sack of **** company, aren't they. Imagine not letting you change a direct debit date, but will let you change a billing date? Which is a 'give or take' 5-7 days chance of a direct debit after that. Like, what? Backwards. That's what.

  • RobNoLastName Rob (@RobNoLastName) reported

    Been with @EE for 22 years, wow. Moved to @Plusnet today which is EE underneath in any regard. Contract dropped from to £8 from £24. I’ll never understand how they can do it for that price using EE’s network but EE themselves can’t do it. It’ll make sense to someone I’m sure.

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Yeah that's indoors, ground floor. This morning a call went straight to voicemail when I was in the bedroom, 1st floor, so no signal at all at times. If I disable the EE sim, I'm getting 4G+ full reception on Giffgaff. Reception is better on the street, but not great.

  • caerau10 Liam Mackay (@caerau10) reported

    @llanishenfish @edmorrispt @virginmedia I’m plusnet, never had a problem 👊

  • kelly_tengi Kelly (@kelly_tengi) reported

    @Plusnet Next door has EE and poor reception downstairs too but: 1) WiFi calling means they don't notice much and 2) it's got better recently.

  • Peter_POSH Peter (@Peter_POSH) reported

    @RobNoLastName @EE @Plusnet Wi-Fi calling is fairly useful for me as my home has poor coverage inside. You’ll have to let us know how you get on

  • Marc_Also Marc. (@Marc_Also) reported

    @RobNoLastName @EE @Plusnet Mobile prices have fallen through the floor, and you were stuck on 22 years of sitting on their laurels when you kept paying My neighbour pays 60 a month for basic broadband for the same reason. Had it for 15 years and never rang in And if you're SIM free its even cheaper.