Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/13/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _BenCr Ben (@_BenCr) reported

    @Plusnet 4+ hours without internet and no response from @plusnethelp. Terrible service @Plusnet

  • gibbo2257 Lee Gibson (@gibbo2257) reported

    @VodafoneUK Over 3 days now. Do you think its acceptable considering I amongst other people are in lockdown and relying heavily on a stable Internet connection? No one from EE, plusnet, BT are experiencing issues like this that I'm aware of. Such poor service from yourselves

  • KellieMaddocks Miss Kellie Marie. (@KellieMaddocks) reported

    @Plusnet your service is shocking. My WiFi has been awful the last 2 weeks. Really slow. Can’t use my phone and have the tv on at the same time because the tv starts pausing and won’t load. If this does not improve I will have to look elsewhere.

  • Spanton89 Michael Spanton (@Spanton89) reported

    Our broadband was due to be setup on Wednesday with Plusnet. Every day since then we have been told it will be on by midnight. It still isn't. it is apparently a problem with Openreach's system but it is making WFH impossible. Please provide a solution @OpenreachHelp @plusnethelp

  • mlphowse Matthew Howse (@mlphowse) reported

    @ZenInternetHelp @Plusnet could you guys speak to each other. Trying to move from plusnet to zen. Zen says plusnet is blocking this and plusnet so not so. You both have really bad waiting music on the phone.

  • mlphowse Matthew Howse (@mlphowse) reported

    @OpenreachHelp plusnet says this might be your problem as well

  • helenbeesley1 helenbeesley1 (@helenbeesley1) reported

    @Plusnet #thatlldo OMG this won't do..been with you 2 months, in that time only had 2 weeks full service, 32 phone calls to customer service #thatwontdo

  • alexbibby25 Alex Bibby (@alexbibby25) reported

    @MrDaegos My has cut out and reset probably over 20-30 times tonight on plusnet. You having the same issues?

  • Scottie_D_84 Scott Dryburgh (@Scottie_D_84) reported

    @Cboy1874 Would recommend plusnet mate. Great service and decent price

  • alexbibby25 Alex Bibby (@alexbibby25) reported

    @XxChantoixX @Plusnet @plusnethelp My has cut out and reset probably over 20-30 times tonight on plusnet. You having the same issues?