Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/27/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TenguPlaysGames James ‘the Owl’ Wise, #TeamMoM (@TenguPlaysGames) reported

    Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?

  • Click_Write Allison Livingstone 🏳️‍🌈 (@Click_Write) reported

    Yet again @Plusnet can't provide decent/any internet. I just don't get why the price we pay can't decrease based on the poor service we receive? No one should be paying for internet and then relying on their phone's 4g just to work and stay in contact with people...

  • mku77 mku77 Esq, (@mku77) reported

    @nw_nicholas @Plusnet Me too, a great company with a special mention to Customer service, 5*

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/

  • Casarlach Seònaid Lafferty (@Casarlach) reported

    @Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust in your service

  • AlexisTwolf Jac Griffith. (@AlexisTwolf) reported

    @Plusnet Hi, I can't get a phone signal despite EE network being available. Please can you help?

  • GarethHill1 Gareth Hill (@GarethHill1) reported

    @titchtamsin @Plusnet Looks like they can't get online at all to even reply to you! Terrible customer service

  • a_maskters A Masters (@a_maskters) reported

    Ridiculous phone call with @Plusnet just now. Moving house, they offer £38 a month. I can cancel my current contract, pay early termination fee (£60), sign up again with @plusnet (£24), pay a connection fee (£50) and end up paying less over the period of the contract.

  • ZuluFoxtrot7 ZuluFoxtrot (@ZuluFoxtrot7) reported

    @Plusnet Question is, do we change supplier, or are you going to pull your fingers out and sort the problem?

  • Justdave84UK JustDave84UK (@Justdave84UK) reported

    @Plusnet why does your website say Service available Mon-Sun: 8am to 8pm but yet I get this: ADVISOR during our opening hours of 8:00 AM until 7:30 PM. During opening hours we will aim to call you within 20 minutes. Check DL9 hub please!!!!!!