Plusnet Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 14: Problems at Plusnet
Plusnet is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Deal, Kent, England
The most recent Plusnet outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Wi-fi | |
| Margate |
Internet | |
| Margate |
Internet | |
| Dover |
||
| Margate |
Internet | |
| Margate |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Moore Software
(@SMSoftwareLtd) reported
@MarcAllera Do you think it's acceptable for a new customer's line to be taken over and then no internet service provided for up to 5 days since the transfer? That's what plusnet have done.
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Michelle
(@shellers52) reported
@Plusnet my internet has dropped. Any issues with broadband in postcode CR0?
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Guy Fitzmaurice #3.5%
(@fitzmauriceg) reported
@plusnethelp @alan0669 @K_Stand_Red Piotr, your reply is nonsense. Plusnet never answers the phone. Stop treating your customers with contempt.
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Mand
(@snibbo7) reported
@plusnethelp @Plusnet broadband down til the 10th and no free data bolt ons on our plusnet mobiles so kids and us can get online. Apparently when it suits you’re separate companies. £15 for each 4GB bolt on and no dongles available. 😡
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RayHindle💙❄️European,#FBPE/Rex-RAF, detest#Brexit
(@HindleRay) reported
@Plusnet as a long time customer, can you assure me that you will not be advertising on the new channel #GBNews when it launches?
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Katy Hall
(@Katy884) reported
@plusnethelp still no reply to my DM that I sent on THURSDAY! Your customer service is awful! #badcustomerservice #plusnet
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Cynical image-breaking rebel
(@twittwootoot) reported
@plusnethelp You sent me an email saying "Your Plusnet Protect service has been cancelled" and "If you still have the Plusnet Protect software installed on your PC, you should now uninstall it." What is Plusnet Protect? How would I know if I had it? Wouldn't YOU know? I don't!
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Jemma Anderson 💙
(@Jemstar76) reported
@OpenreachHelp An engineer attended re fault referred by PlusNet, told me what work was needed, said he couldn’t fix it, as he was left advised would put report in & try to escalate, only for his report to say he made site safe, fixed fault & checked line. The line was still in 2 pieces outside
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Rob Ferrer
(@robferrer) reported
Our connecting isn't set up yet (thanks to the terrible process @OpenreachHelp force you to go through when moving house), but @Plusnet have been really helpful and responsive when I've spoken to them (which had been a lot!)
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Alan Morris
(@AlanMor65699190) reported
@plusnethelp Hi, I reported a problem with my Plusnet broadband on 15th December last year and was told your technical dept. would be in touch. They never did. I have tried to contact you many times since and just get continuous voicemail. Please respond.