Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/14/2026 03:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ItsTaswell Katy Taswell (@ItsTaswell) reported

    @Plusnet connectivity issues in HG4. Never experienced WiFi issues with my prev provider. Switched 2 weeks ago. Reset router and still nothing.

  • MusingJules Julie (@MusingJules) reported

    @Plusnet Please see my latest PM. New router arrived but SSID doesn’t match the available network AGAIN. No broadband since last Wed - due to switch to you on Thu.

  • LMac1970 Mr Lawrence 😷 (@LMac1970) reported

    Three days without broadband or phone now. Not @Plusnet ‘s fault - BT Openreach seem to have issues. Lovely timing when I’m isolating from my partner. Doing much more book reading though.

  • reiver_rover Moira M (@reiver_rover) reported

    Fed up of being blighted by comms issues. Plusnet saga rumbling on then we decide to get our landline taken out and now my mobile has decided to reject/block calls from my parents' number. I could SCREAM!!!!🤯

  • smithofthediff Matt Smith (@smithofthediff) reported

    @lottyburns @BT Plusnet have online chat and they also now have SMS support for line faults. They are also cheaper than BT despite being owned by them and using rebadged routers etc. Apparently they have a referral program so let me know if you want a code.

  • EmmaLouLou92 Emma (@EmmaLouLou92) reported

    @Plusnet I have been without Internet on my work laptop for 4 days now, I spoken to someone over chat but their 'changes' have done nothing, I only joined on the 4th August, this service is totally unacceptable, I am doing my masters and I need Internet!

  • lynne_patrick Lynne Patrick (@lynne_patrick) reported

    @Plusnet we recently switched to Plusnet for my stepdad and his wifi has stopped working. Phone support closed and online troubleshooter not working. Can you please advise?

  • KaylaKraftYT KaylaKraft (@KaylaKraftYT) reported

    @Plusnet I've done that on Facebook with an automated reply. This isn't the first time we've got no service. I'm actually fed up of this now as I've paid to watch something today. If the issue isn't sorted I think I deserve a refund from plusnet for the inconvenience

  • davedpg David Edwards (@davedpg) reported

    Absolutely crap service from @plusnet today. Not getting full speeds and constant drop outs

  • IsItAnyWonder1 IsItAnyWonder? #FBPE (@IsItAnyWonder1) reported

    @Plusnet @haul_beer ANSWER YOUR PHONES! BEEN RINGING/ON HOLD FOR HOUR!! FAULT WITH TV PACKAGE BUT YOU NEVER EMPLOY ENOUGH STAFF!! **DO** SOMETHING. VILE. NEVER SIGN UP WITH PLUSNET