Plusnet Outage Report in Deal, Kent, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Plusnet
Plusnet is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Crypto enthusiast
(@musicologydisco) reported
@Plusnet No phone signal NR7 0TQ. This is a recurrent problem which has been ongoing for weeks intermittently. Whats the problem?
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Lucy Riddolls
(@lucy_riddolls) reported
@Plusnet Hi Curtis, it is 21:25 and the internet is still not working and I have reset it multiple times. Please can you let me know what level my original complaint is at.
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Dr Elizabeth Speake
(@beth_spark) reported
@Plusnet I need to change my (first) name on my account. I phoned customer services and they say they can't help. Where can I email my deed poll/driving licence?
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David Kelly
(@Dave_it89) reported
@Plusnet extremely disappointed with your service. I would never recommend you to anyone. It pains me to think how much I have paid you already.
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Matthew Porter
(@Mr_P_77) reported
@Plusnet your service is truly terrible no update on my fault no information no internet for 6 hours, no customer service of any type after 8pm, no update. Not good enough
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Rosey amazzin 💙nhs
(@AmazzinRosey) reported
don't have WiFi connection in my home parently ***** at #plusnet restricted it as they seem to think I'm gonna pay a broadband bill for a months 46.00 yous can **** right off how's it this month when previous months it was lower piss off
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Patrick Doherty
(@pairic67) reported
@Plusnet Despite advising your customer service agents that my mother in law was vulnerable and needed her phone line transfer completed asap. You have again let us down She was found collapsed behind her door this morning. No way to let us know. I need this fixed this weekend
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Milo
(@milo__n) reported
Any strong views on the following ISPs? Reliability and customer service wise. Plusnet, Zen, Sky, Virgin, "Now TV" For some reason, despite Vodafone being LLU on the local exchange, their site says they can't serve us (and they don't answer their _sales_ line)
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Lucie
(@lucietun) reported
@smithy1876 I had to wait a few weeks for mine but it suited me tbh as I’m off in school holidays and still have a plusnet contract. I’m really impressed I feel like it’s rare to get good service nowadays!
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Martin Tune
(@_martint81) reported
@Plusnet :( is there a problem in S25 (Laughton-en-le-Morthen), we have no internet at the moment :(