Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/04/2026 07:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • philwells_iow Philip Wells (@philwells_iow) reported

    @Plusnet our broadband has been down since 1pm yesterday due to “a local incident”. You said it would be back up and running by 7pm yesterday. Didn’t come back on. Text then said it would not be back on until 7pm today. Does it really take that long?

  • FbpeGregbaker 🏳️‍🌈🇺🇦gregbaker IS HE STILL THERE? (@FbpeGregbaker) reported

    This is the standard reply from plusnet customer services when they cannot be bothered to-ensure fairplay to customers Hi there. Thank you for your message :) I've checked your account and can see that the reward expired in February this year. Unfortunately, this being the case

  • ruthfiroo Ruth Williams (@ruthfiroo) reported

    @Plusnet @plusnet much more than an inconvenience at this stage. Extremely bad to no service, 2 reports and complaints within 6mths. Impossible and chaotic customer service systems. As the customer I am experiencing ongoing disruption, delay in my work and costs #tradingstandards

  • ColinReeve9 John Harris (@ColinReeve9) reported

    @richnfamous76 @EE id suggest plusnet, far cheaper but still ee network

  • MertonIssues MertonIssues (@MertonIssues) reported

    . @Plusnet on hold for tech support, is anyone actually working? So far, over 15 minutes of monotonous pop music endured Will you milk it until the office closes and then drop the line?

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet Second menu questions about: 1⃣ Fault 2⃣ Bills 3⃣ Existing orders 4⃣ Moving home or leaving @Plusnet Note that there's no option for "anything else, or to just speak to an operator". I chose 1⃣ because I had a faulty router. It told me to hang up and it would test my line.

  • DenchMagliocco Joe Magliocco (@DenchMagliocco) reported

    Nice one @Plusnet Did not sort my broadband when I moved in Tues, delayed till Fri. Now it’s not working and I’ve been told I need an engineer who won’t come till Weds 6pm. Absolutely terrible. Shame, because its always been a good service. Regret not switching. Not proud.

  • ElenameAF ElenaF (@ElenameAF) reported

    @plusnethelp there is no way of communicating with Plusnet except by waiting in a queue on the phone or this way. PLUSNET you keep on cancelling my cancellation of the contract . I am leaving you and moving to BT - after 5 years waiting and a complaint to Openreach to resolve

  • Trundles_bot 🆃🆁🆄🅽🅳🅻🅴🆂 (@Trundles_bot) reported

    @Plusnet I hung up and called back and had to lie by pretending I wanted to leave. I then had a 37 minute conversation with an operator who kept telling me how many awards for customer service @Plusnet have won and how easy it is to reach a call centre.

  • kirstii03 Kirsty 🌻 (@kirstii03) reported

    @Plusnet Help! My house rabbit has chewed through my main broadband router cable that plugs into the wall socket. Where do I get a new one? I hardly have any data on my phone either? 😔 Not sure what to do! #chronicillnessblogger