Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/09/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • HeatherBo60 HeatherB 🇺🇦🙏🏻 (@HeatherBo60) reported

    @Plusnet , as you've just increased the price of my broadband rental, do you think you could possibly... if it's not too much to expect... deliver on service? (Sorry for the sarky tone, but.....it's really awful )

  • Plusnet Plusnet (@Plusnet) reported

    @Barrybs1 Hi Barry. I'm very sorry that this issue is still ongoing and for the inconvenience caused. Lauren has raised this back to the team for further investigation and will let you know as soon as she has an update. Regards, Emily Plusnet Leeds 🌞

  • BaronFnightly Andrew James (@BaronFnightly) reported

    @Plusnet is there a service issue with fibre broadband in BB18 area? My connection died about an hour ago.

  • devon2001 Chunder Puppy (@devon2001) reported

    @Plusnet Hi, how do I claim for a 2 day outage of broadband please?

  • RichDiliberto1 Richard Diliberto (@RichDiliberto1) reported

    @Plusnet Advertising new customer contracts at £23.99 per month yet you’ve increased my charge from £24.99 to £27.45, 6 months into my 18 month contract. This to be seems both deceiving & unfair. Your ethics are poor especially during a rising energy costs crisis!

  • JohnExudate Exudate Filmore (@JohnExudate) reported

    @stagetechuk @Plusnet Mobile network not working in Ruislip London since Friday 6:00 pm on the 29 April are you aware?

  • Plusnet Plusnet (@Plusnet) reported

    @EOSHD performance of the international network. Regards, Emily Plusnet Leeds 🌞

  • G6WYN gwyneth (@G6WYN) reported

    @orangesvapples @MSE_Deals @Plusnet Hear Hear! IMHO mobile service and customer service are exemplary.

  • Rob_C_London Rob C (@Rob_C_London) reported

    Can anyone @Plusnet PLEASE contact me? I’ve had no phone signal since yesterday afternoon. I’ve asked on the community pages and messenger but it all seems to be falling on deaf ears. I can’t call - even though I have home Wi-Fi

  • MSCS91 Martyn Scott (@MSCS91) reported

    @bt_uk Brilliant so I have Bt sport app through plusnet so that’ll cancel when bt take over.