Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 12/19/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Deal, Kent, England

The most recent Plusnet outage reports came from the following cities: Margate.

Loading map, please wait...
City Problem Type Report Time
United KingdomMargate Total Blackout
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet
United KingdomMargate Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @BenjaminEHowe Sorry about that, Ben. It's likely that this is something that we will support in the future but we don't yet have a date as to when this will be. Regards, Emily Plusnet Leeds 🌞

  • mrbilsy ⭐️⭐️⭐️Sean⭐️⭐️⭐️ (@mrbilsy) reported

    @SkyHelpTeam really no help at all on the phone lines. A problem I had back in September still not been resolved and now I’ve been passed to a fourth different person..@Plusnet you do any better?

  • thelongestone Basil (@thelongestone) reported

    @JPB_Islington @Plusnet I've finally found a way to raise a support ticket, but golly it is hidden away. Every email gets an auto response which basically says "we don't like emails, we won't respond. Ring us!" which for an ISP is really poor

  • ToniVerse ToniVerse (@ToniVerse) reported

    @DrETPeters As I speak, there’s currently someone from plusnet installing a new router. It’s just been so poor!!!! 🙃🙃🙃🙃

  • ModerateConcern Sir John Darning 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇪🇺 (@ModerateConcern) reported

    @Plusnet Why can’t this existing Plusnet customer upgrade from slow 16mbps speed to the faster 62 mbps speeds without switching to another supplier? Literally advised by your sales person to go with Virgin if I want faster broadband.

  • officialbobzta BOBBY W (@officialbobzta) reported

    @Plusnet Yes you should be sorry. It's been years and we are STILL paying for a service that DOESN'T work!

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory

  • tonythegiant Tony Eggar (@tonythegiant) reported

    @EmmaJessonTV @Plusnet Hi Emma are you using the plusnet supplied router? I had this problem and found by switching to a Bt homebub 5 router instead it cured the problem, info on how to do it is in the plusnet community.

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet It’s your product I have issues with

  • jackbyrne91 Jack (@jackbyrne91) reported

    @IanDunt Reality is that most companies are using BT lines and speeds won’t be massively different. Only Virgin have their own lines, more companies laying fibre but still utilising the OpenReach network for large parts. Means Sky, BT, Plusnet etc.. should all be pretty similar.