Plusnet Outage Report in Deal, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joshua Lake
(@lilnitticus) reported
@Plusnet why do I pay for gigabit Ethernet for it to go down out of service hours and have no help whatsoever?
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Glenn
(@chattymonkey) reported
@Plusnet Your customer service appears to have deteriorated. (The main reason I am with you) When did call waiting times start to exceed 20 mins? Was it when you were bought by BT? Not really good enough.
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L🩷
(@lzgtskllz) reported
@RareAxies @Plusnet They don’t even answer. Awful service. Worst customer service too
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Tracie Thomas
(@TracieThom75354) reported
@RareAxies @Plusnet They had it back on after 5 hrs, turns outs hood part of the road was out no matter who the ISP was with and also they rang me this afternoon to make sure all was well… I’d say that’s pretty good service from Plusnet
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Alison Lees
(@AlisonMLees) reported
@Plusnet It's moving over to Greenby, and in 2 years' time Greenby will probably start charging for it. That's a bad move. As soon as it's moved over to Greenby, I stop being tied to plusnet. If I were you, I'd cancel the move to Greenby, and keep customers tied in with the free email.
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Richard Birks
(@Richard_Birks) reported
@Jimmc82 @Plusnet Looks one of their DNS servers is down. If you know how to point your devices to use Google's DNS servers instead, do that.
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c8lzero
(@c8lzero) reported
@JonOneOfficial @IceFox606 @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up
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Pandoras Parabox
(@JonOneOfficial) reported
@IceFox606 @Plusnet Same here bro :/ cyber attack? Seems a lot of services having problems
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Genius
(@GeniusLUFC) reported
@c8lzero @Paulguno @Plusnet Legend! Fixed it! I actually went with cloudflare 1.1.1.1 and 1.0.0.1 was something I'd been meaning to setup for ages and just never got round to
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Joe Mahon
(@JoeBMahon) reported
@Plusnet Someone was going to call me to discuss becoming a customer. I wanted to wait a day to give EE a chance but the man I spoke to did not call me at the time that we arranged and booked. I would have taken the service and joined plusnet, but have just signed in with Sky.