Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 04/01/2026 01:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (7%)

    Total Blackout (7%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JoviMullen Jovi Mullen (@JoviMullen) reported

    @Plusnet hi, our broadband price has increased without any notification. We would like to discuss this or cancel as we can get a better deal elsewhere. Can you advise what I can do?

  • Saltnpepper4eva Joseph Kelly (@Saltnpepper4eva) reported

    @JennyBratty @Plusnet I’d also think about telling @Plusnet you can’t afford your current contract. They have. Legal responsibility to help you where they can, they might be able to reduce the contract you’re already on. Eg Circumstances have changed since you signed the contract

  • Plusnet Plusnet (@Plusnet) reported

    @ally_mcmurdo Hi there Ally, I'm really sorry about the issue with your number port. Can you please send us a DM with your mobile number so we can look into that and advise further please? - Adam - Plusnet Sheffield

  • x23ml X23 (@x23ml) reported

    another HELP txt today says there is once again a fault with the line... but yesterday there were no problems... ????? #Plusnet?

  • Maribellmouse Marianne (@Maribellmouse) reported

    @292CAN @Plusnet I’m in the same boat. So angry they are continuing to accept port requests when it isn’t working. They have been aware of the issue for some time and still have no idea how long it will take to resolve. Meanwhile we’re all trapped with no data, no texts and our numbers in limbo!

  • 1TD Tom Davies (@1TD) reported

    Always haggle the customer service rep on the phone when renewing a contract. Took me 20 seconds for Plusnet to offer £28.99 a month, down to £25.99 and finally £24.99 a month for 18 months. Cheeky buggers.

  • Diddylol_ Connor 🇺🇦 (@Diddylol_) reported

    @HadesXIX Don’t think it’s too bad actually, switched over from Plusnet cause it actually worked out cheaper

  • bex1884 Becky Palmer (@bex1884) reported

    @Maribellmouse @Plusnet I just don’t understand why they wouldn’t have made people aware of the ongoing issues, before accepting new contracts?! Oh the irony….a communications provider, who can’t communicate!!

  • padrion pamela drion (@padrion) reported

    @Plusnet I used to be able to chat online ??/ Why has my bill risen to £40 a Month ? I can go with another Company for less .£22.99 a moonth laughable .Furious customer 71 years old by the way and on a basic pension.

  • Maribellmouse Marianne (@Maribellmouse) reported

    @bex1884 @Plusnet Yes me too. Lots of us in the same boat and it’s absolutely shocking service that they have no idea when they can sort it out and seem to have nothing they can do to help us in the meantime!