Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/24/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • InnovationPj pj.innovation (@InnovationPj) reported

    @EE I am a @Plusnet mobile customer (but it does use the @EE network)

  • JaneRaby5 Jane Raby (@JaneRaby5) reported

    @Plusnet my husband is trying to contact you to cancel his sim only deal. None of your numbers appear to be open despite saying you are available 7 days a week. How does he leave you please? He’s not on Twitter otherwise he’d contact you himself!

  • redfellterrier Tony King (@redfellterrier) reported

    @Plusnet No internet in NE6. Gonna fix it?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @OpenreachHelp No landline or broadband since last Wednesday. They are with Plusnet. According to BT Help, the fault lies with Openreach.

  • Patrici70338781 Patricia Vaughan (@Patrici70338781) reported

    @TalkTalk However, Plusnet deal is my next move sorry, not good enough service Talktalk. Must do better!!!

  • flunny907 Finessa Wallace (@flunny907) reported

    @WeAreOpenreach Absolutely useless..... but day taking the info to plusnet... the already know the problem.. YOU won't do the work AND it's Friday! Wednesday pm got asked for 48 hours again but said that takes us to Monday. .hopefully... I'm cracking up here

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Kamran_Ali687 @Plusnet 10 days no landline or internet service for my elderly parents. Plusnet say it's BT. BT say it's Openreach. Openreach tell me to contact Plusnet. Time to contact the Ombudsman.

  • BarkleRachel Rachel Barkle (@BarkleRachel) reported

    @Plusnet Hello, after restarting my phone this morning, I am now getting a 'not registered on network' message everytime I try to make a call. If I call my phone, it just goes voicemail. Please can you help?

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet still no further forward on an engineer no one knows what's going on... Any help ?