Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/26/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KristinaBSc Krissnikkers/SciFiKriss (@KristinaBSc) reported

    @RudiKershaw @Plusnet Strange as BT owns it they usually get preference when things go wrong... I was with EE but because I could get a better deal with BT who own them as well I went to them... must admit I prefer EE as their customer service is so much better

  • EytonMichelle Michelle Eyton MACPHERSON (@EytonMichelle) reported

    @Plusnet If my broadband issue is not resolved, I am cancelling my contract. Its always going off, and your customer service number is out of service! Disgraceful

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet I’m paying for 59-67mbps. I am only getting 30mbps. Not sure if it matters I still have your old router #help #likewatchinggrassgrow

  • Julesro49 Jules (@Julesro49) reported

    @UKAirband after 8months 3 failed install attempts (wires to house installed - street pole not live) engineers not turning up & hours on the phone to customer services I’m renewing with PlusNet & waiting for @jurassicfibre to arrive. Pls come & remove the wires on our house!

  • HelenLGateley HLG 🕷 (@HelenLGateley) reported

    @Plusnet - we can’t get through to customer service

  • DuvetGecko DuvetGecko (@DuvetGecko) reported

    @SarahJDavid @darrich_kessy @Plusnet I thought the 72 hours sounded bad enough! 10 days is ridiculous, I'm going to suggest my friend changes to a company that actually can be contacted when their service fails 😠

  • rillion9 Tim (@rillion9) reported

    @Plusnet Hi, the problem (whatever it was) has been been resolved. It was just frustrating that I couldn't acccess the internet at the time and i couldn't see anything wrong on my part

  • BCB244918 Ben Bolton (@BCB244918) reported

    Phone lines to cust service still down at 2:53pm No acknowledgement or explanation from Plusnet.

  • hannahforest Hannah Forest 🔴⚪⚽ (@hannahforest) reported

    My phone uses the EE network, but uses Plusnet as the provider...can I get BT Sport or do I have to have EE as the provider, too?

  • jonnyp86 Jonny Porter🤙🏻 (@jonnyp86) reported

    @Plusnet trying to phone customer services but it won’t work. Doesn’t ring or anything