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Plusnet

Plusnet Outage Report in Deal, Kent, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53
    Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79
    Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71
    Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UKHypnotherapy
    Business News (@UKHypnotherapy) reported

    if you are considering using @Plusnet for broadband then save your money. the service is terrible. if you enjoy your internet being slower than a mobile phone, and bad customer service then use them, but if you want a professional service then look elsewhere

  • Joemar14
    Joe Marczewski (@Joemar14) reported

    @Plusnet I am having to reset my internet repeatedly each week to avoid dropping out in the middle of calls for work. Had no issues like this with my previous ISP but since switching nearly a month ago, I have had nothing but trouble with inconsistent & at times unusable service

  • UKPam
    Pam McDonald (@UKPam) reported

    @Plusnet I am having trouble changing my password. I tried to reset my password but something went wrong. How can I change my password when I don't get an email to hep me reset it. I am going round in circles. I have no idea what my old one was so - stalemate

  • theKnotter
    Roger Henry 🇪🇺🪢 (@theKnotter) reported

    @Plusnet Do you offer help with Plusnet home phone as well as broadband?

  • john_seto
    John Seto 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 🚴‍♂️ ✈️ 🚅 (@john_seto) reported

    @Plusnet Thanks. It's not causing a major issue. Can I add that over the pandemic the service I've received has been impeccable especially, my wife and I working and child doing online lessons.

  • ColinPettit
    Colin Pettit (@ColinPettit) reported

    @plusnet Why am I getting problems with accessing certain websites as they think I am located overseas rather than in the UK

  • MsGinnelleD
    Wilhelmina Slater (@MsGinnelleD) reported

    So I switched from Talk Talk to Plusnet... from bad to worse

  • clarewatkins
    clare watkins (@clarewatkins) reported

    When your broadband supplier cuts off your supply without notice, 14 days prior to the date it’s supposed to be, when you have paid for the service and then tell you they’re are unable to reconnect the service until 4th November. Nice one @Plusnet best customer service #yeahright

  • MooManda
    Amanda (@MooManda) reported

    @OpenreachHelp I’m a Plusnet customer in Surbiton and we’ve had no internet for almost 24 hours, most of the local area seems to be down. Can you advise when this will be resolved

  • MikeHar75956227
    Mike Hardy (@MikeHar75956227) reported

    @Plusnet based on my experience today and other occasions in the past 12 months I have to say that your claimed award winning customer service is award winningly appalling. 😡😡😡