Plusnet Outage Report in Deal, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Deal, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (9%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Deal, England
Latest outage, problems and issue reports in Deal and nearby locations:
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Emma Dixon RRR x
(@pinkfairy79) reported
from
Dover, England
@leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪
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Matt Allan
(@chewmatt71) reported
from
Folkestone, England
@SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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max white
(@maxewhite) reported
@Plusnet Can someone explain why as a business customer we curently have had no email for 24hrs because a problem with your system which your teams after repeated calls have failed to resolve?
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Shrey Mittal
(@ShreyMittal20) reported
@Plusnet Hi, I am not getting any SMS OTP on my number from a few months! I had complained multiple times but no help! Its affecting my banking usage. Can you help asap please?
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Bev Jenkins
(@msbevjenkins) reported
@bt_uk Hi I have. The BT engineers have been working on the ‘cabinet’ affecting our part of Hastings for five days. Plusnet tell me it’s a BT open reach problem.
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp @Plusnet Its not premium service. Its an SMS from Post Office, HMRC, Broadband service etc. I have been using Plusnet for over 5 years now and never faced this issue, You can update your site tomorrow that you dont offer calling? what good is such a service without SMS?
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Mel Mather
(@MelMather86) reported
After reading the other tweets to you, I notice this is common practice for @plusnethelp @Plusnet Just unbelievable that you are not providing a service that your customers are paying for!!!
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Guy Rodwell (Open)
(@guyrodwell_) reported
I believe I have fixed our internet issues! After speaking to Plusnet today, I was made aware that I can actually change and configure our router settings. I've connected my PC to the 5Ghz band, and immediately I'm getting our normal promised speeds!
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Shrey Mittal
(@ShreyMittal20) reported
@plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!
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Ieuan Winstone
(@IeuanWinstone) reported
@Plusnet That feeling when your Internet is down...again...
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marcus fasey
(@marcusfasey) reported
@Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡
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Kitčaniklić
(@K1t_Law) reported
@Plusnet My internet started today with you, however the Wi-fi is terrible. I live in a flat and the signal doesn’t even reach there. What can I do before I cancel this contract within 14 days ?