Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/05/2026 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulMcGinney Paul McGinney (@PaulMcGinney) reported

    @Plusnet I see there is a nationwide broadband issue (with thousands of reports on Downdetector) but nothing on your homepage or IVR. Any idea of resolution times please?

  • jenniejos01 Sarah Jane Jones (@jenniejos01) reported

    @ThomasDebbieann @TNLUK My internet is down now maybe that is the problem. I’m with Plusnet

  • Markthd6 MarkT 💙💛 (@Markthd6) reported

    @RazoRmedia @Plusnet As it’s a national outage there’s no point in asking them to check your line.

  • DeliciousLegacy The Delicious Legacy Podcast (@DeliciousLegacy) reported

    @Plusnet guys...! I have no internet, its been down for 1 hour now, i cant reach you online as i can't login to my account and you can't take a call coz "you're busy"???? What is going on? Why my broadband is down?

  • joshsweettweets Josh Sweet (@joshsweettweets) reported

    This #outage is an outrage! @plusnet please consider your duty of care. People are losing access to vital services.

  • Beyond_Bob Lord Bob of Gibbets Brow (@Beyond_Bob) reported

    @Plusnet Hello, in TA4 area, is there a known issue with your BB FTTC service in this area? Have had no internet service for over 30 mins, your service status page will not load.

  • KeziaRose Kezia Newson 🌞 (@KeziaRose) reported

    @oIiviarl @Plusnet It's a nationwide outage!

  • JustCrac Just hear for the crac (@JustCrac) reported

    @brainwipe @Plusnet @bluecollarfood Try phoning them… oh hang on seems they’ve disconnected that as well!!

  • babblingbates Tony Bates (@babblingbates) reported

    @RobinHoodPark @Plusnet Pretty sure they won’t, looks like a massive outage across the country

  • Sunshine16726 Nigel (@Sunshine16726) reported

    @pfrr @Plusnet Mine too. Usual poor communication from Plusnet