Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 03/21/2026 22:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Haylestone88 Hayley Firth (@Haylestone88) reported

    @O2 @thepeterhunt I'll just add that I agree with Peter, and I usually can't access the internet. Your team insisted it's plusnet, but it's not, it's the issues with accessing the internet on O2 when your masts are down as everything else works.

  • ljmc1 MM (@ljmc1) reported

    @OpenreachHelp you do work at my property without permission. You won't correct the work but keep sending engineer appointment s for next stage. Total shambles, waste of money & lack of customer care! Shall I just dig my own trench? @Plusnet #openreachdonthelp

  • ChrisJamesH17 Chris Halliwell (@ChrisJamesH17) reported

    @Plusnet I was told my internet was switching to my new address on the 10/03, but it's started today which is a serious problem as it's preventing me from working. Please contact me as soon as possible

  • MarcWeb94173753 Marc Webb (@MarcWeb94173753) reported

    Just joined Plusnet Your phone is up and running No it isn’t 😡😡😡 Ring up told them internet isn’t working either oh let Me see yes it’s working now Noooooooo it isn’t SICK OF THESE PROVIDERS IM SORRY why not listen as and provide a service I pay for

  • GemmaBeath Gemma (@GemmaBeath) reported

    @Plusnet can anyone help let me know when my fibre will be connected? I haven’t had any update on when it will be done and I placed my order on 4th Feb

  • paullyscotland Paul (@paullyscotland) reported

    @Plusnet my broadband service started with you today. Really disappointed that immediately before I got the message saying I could start to use the service you've already sent me an email saying the price is going up!!

  • mrsbickerstaffe Georgina (@mrsbickerstaffe) reported

    @Plusnet booked our house move last week, turns out someone didn’t press the right button so we’re without wifi from tomorrow. Is there any chance we could get unlimited data on our mobile phone service so we can hotspot? Daughter needs to do college work?

  • AlixTraynor2 Alix Traynor (@AlixTraynor2) reported

    @Plusnet Rang from another mobile and was told of the issues you were having. A tech advisor gave me useful tips including settings, airplane mode leave it for 2-3 mins then switch off and back on. Worked, brilliant. 🎉👏 Intermittent interruption for a few hours but all good. Many thanks

  • malwareowl Jedi Mallard 🦆🦉🐥🎃👻🕸 (@malwareowl) reported

    @Plusnet So you over charged me. Wow. Thanks for kicking off my financial anxiety especially during a cost of living crisis. Really wish I hadn’t bothered to go back to you to renew recently now… Your service seems to be going from bad to worse!

  • kayleigh_hough Kay (@kayleigh_hough) reported

    @Plusnet I'm having some problems with poor/no connection Internet. Bad quality streaming and Internet cuts off randomly. Apparently no problems with the line. Quite unhappy with the inconvenience it causes.