Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/25/2026 12:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • JackalopeMyth Jack Brown (@JackalopeMyth) reported

    @Plusnet Not reliable, still have no service, you are in breach of contract and nobody will answer me

  • cj_kent Chris Kent (@cj_kent) reported

    @Plusnet my broadband has been up and down, but mostly down, for over 24 hours. What is going on? No public statement, status page says everything is fine, but thousands have issues. You're gaslighting us

  • andrewsomerset Andy Somerset (@andrewsomerset) reported

    @plusnet, is this another day without broadband!? I’m still not working!

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet No internet Fri. Experienced your customer service.Your bot saidwill get back in 20 minutes-was 6 hours. Called-impossible. Asked for advisor-3 hours later get call-hangup in 1 ring. The only thing you advertise is cust. service-very exp. Why should I stay?

  • topspong Victoria Sponge (@topspong) reported

    @Plusnet my broadband has been up and down and very slow since the outtage yesterday. I see others are reporting the same. The issue is not resolved.

  • sparkslabs_com Michael «*» (@sparkslabs_com) reported

    . @Plusnet My phoneline and broadband have been taken down this morning without any notice for what appears to be pre-planned work - out phone mast has been taken down. Why haven't you notified me of this in advance, and when is it going to be fixed?

  • MsVCooke Vicky Cooke (@MsVCooke) reported

    @Plusnet I’ve had no mobile service at home for a couple of days. I use my mobile for work (from home). What’s happening?

  • MEG20050112 MEG20050112 (@MEG20050112) reported

    @Plusnet Your bot calls back but cuts off immediately - what is the story - it appears you have no possible customer service at all now!!!

  • black5corpion black 5scorpion (@black5corpion) reported

    @plusnet @bt wifi down keeps cutting out and no responce from the bt ownd #plusnet whats wrong with the internnet we pay a fortune for

  • kevkerpow • • ＫＥＶＩＮ ＰＥＡＲＳＯＮ • • (@kevkerpow) reported

    @Plusnet @grqc Yep....still down. Over 24hrs now..not good. Lack of information from Plusnet is dire!!