Plusnet

Plusnet Outage Report in Deal, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Deal, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Deal and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Deal, Kent, England 02/19/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Deal, England

Latest outage, problems and issue reports in Deal and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • markdavidwaites Mark David Waites (@markdavidwaites) reported

    @Plusnet My internet connection keeps dropping out, only resetting the router helps. I think I need a fix. MK45

  • Tom_Dalgleish03 Tom Dalgleish (@Tom_Dalgleish03) reported

    @VodafoneUK full fibre is literally the worst internet connection we have ever had. Even bloody Plusnet was better. Every time I pass the shop I want to run in and stop the poor folk from signing a contract. #Vodafone

  • killomeroe Val Hopkins (@killomeroe) reported

    @Plusnet 48 minutes now waiting in a queue for customer services to answer

  • ashleybenstead Ashley Benstead (@ashleybenstead) reported

    @Plusnet internet down again! Your service team says MSO but nothing on your website or anywhere else about the issue. Poor service!

  • DOOGY43543492 DOOGY (@DOOGY43543492) reported

    @Suzanne14606600 @Plusnet @WeAreOpenreach I suggest that you get in touch with OFCOM TO COMPLAIN about your internet service provider and about OPENREACH as they are just as responsible who don’t care about the elderly but then it’s a LONDON BASED COMPANY who only care about taking people’s money and doing F.A

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    It's so bad that even Broadband Speed Checker simply doesn't work. We've had PlusNet engineers out twice and both times they've checked that the internal stuff works (which it does) and so the problem is external. Can you get an engineer to look at the box? Nope.

  • sketchseven chris 💉 x 3 (@sketchseven) reported

    Shoddy @Plusnet service continues. Speedchecker given me pings of 300ms to 600ms (or not even registering a ping at all), no download speeds above 10Mb/s (mostly around 4Mb/s).

  • JaneinWoodford Jane 💙 (@JaneinWoodford) reported

    @Plusnet am at the end of my tether with crap broadband, minimal connectivity & continually dropping out 24/7. No help from customer service. Can't upgrade Apparently can't leave Are you going to do anything about it or just take my money?

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet The range of your WiFi is awful. I have to reset my modem on a daily basis. Awful WiFi. It really is.

  • hannna_14 hanna (@hannna_14) reported

    @Plusnet please can someone offer some advice on a problem