Plusnet

Plusnet Outage Report in Acol, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Acol, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Acol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Acol, Kent, England 05/11/2025 11:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Acol, Kent, England

The most recent Plusnet outage reports came from the following cities: Deal and Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeal Phone
United KingdomRamsgate Total Blackout
United KingdomRamsgate Wi-fi
United KingdomRamsgate Wi-fi
United KingdomDeal Internet
United KingdomRamsgate Wi-fi

Community Discussion

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Plusnet Issues Reports Near Acol, England

Latest outage, problems and issue reports in Acol and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamescfc90 Jamescfc90 (@jamescfc90) reported

    @Plusnet Your customer service is atrocious!! I will definitely be leaving at the end of my contract

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet still no further forward on an engineer no one knows what's going on... Any help ?

  • Tweetyness Nessa Parkinson (@Tweetyness) reported

    @Plusnet Still need to sort this , is there a way? I guess I could cancel the direct debit and it might prompt someone to contact me!

  • AlexmaceEbooks alexmace_ebooks (@AlexmaceEbooks) reported

    How much longer this takes to fix @plusnet.

  • PritchDTD 𝕻𝖗𝖎𝖙𝖈𝖍 (@PritchDTD) reported

    @Plusnet why is @All4 suddenly geoblocked when connected to wi-fi? This is an issue for 2 TVs and 2 phones when connected to wi-fi. No issues when using data on the phones.

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    …and have now frozen my 76 year old mother's account for 24 hours and are completely unable to resolve it 'because it is the weekend'. Utterly unacceptable service and I'll be cancelling both my mother's and my PlusNet phone and broadband accounts.

  • RobL_L Rob (@RobL_L) reported

    @AnnPawley @Screwfix It's Plusnet that's the problem. Turn off your router for an hour then turn back on so it gives you a new IP address. Plusnet has a habit of given foreign IPs which get geoblocked by screwfix's website. Mine just did the same when I switched power off. It's a pain.

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    @Plusnet Utterly appalling customer experience today and will be cancelling two contracts with you as a result.

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?

  • jplumbum John Pulman (@jplumbum) reported

    @Plusnet Hi Curtis, my landline is still down, but I managed to get through by other means and I think it’s being looked into