Plusnet Outage Report in Acol, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Acol, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Acol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Acol, Kent, England
The most recent Plusnet outage reports came from the following cities: Canterbury.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Acol, England
Latest outage, problems and issue reports in Acol and nearby locations:
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark David Waites
(@markdavidwaites) reported
@Plusnet My internet connection keeps dropping out, only resetting the router helps. I think I need a fix. MK45
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Michael
(@rootbeerquin) reported
The hold music for @Plusnet’s customer support is truly torturous
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Jane 💙
(@JaneinWoodford) reported
@Plusnet am at the end of my tether with crap broadband, minimal connectivity & continually dropping out 24/7. No help from customer service. Can't upgrade Apparently can't leave Are you going to do anything about it or just take my money?
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Lisa Jonas
(@CrippleGirl) reported
@Plusnet Hi Sammy It's a bit late now, 3 days later, to help. I used a carers phone to call customer services. First person I spoke to didn't appear to have had disability awareness training and hung up on me for being rude when it was actually him not listening to me.
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Holden
(@HoldenMadickie) reported
@Plusnet Can I strongly recommend you suggest that people trying to sign up with you DISABLE ADBLOCK first? It blocked a pop-up about the internet filter (the one I had already opted out of) which seemingly guaranteed the entire process to fail.
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richie lennon
(@littlerich27) reported
@Plusnet The range of your WiFi is awful. I have to reset my modem on a daily basis. Awful WiFi. It really is.
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chris 💉 x 3
(@sketchseven) reported
It's so bad that even Broadband Speed Checker simply doesn't work. We've had PlusNet engineers out twice and both times they've checked that the internal stuff works (which it does) and so the problem is external. Can you get an engineer to look at the box? Nope.
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lis
(@ElissaT28) reported
Well done @Plusnet leaving me without internet for 5 weeks so I cannot do my NHS job, be in my home that I’m paying rent on and still charging me for the privilege of no internet and to call them for 40minutes …and I can’t cancel it - what a way to treat people
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Alexa Holt
(@holt_alexa) reported
@Plusnet Your customer service have just hung up on me. Very unimpressed with service. Please give me a number where I can speak to a person
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Finessa Wallace
(@flunny907) reported
@Plusnet Of course I need my internet fixed because to leave you I have to pay the full two years of bills even though you were NEVER able to connect me. 21st August this started but 3 weeks tomorrow of no internet/broadband.....all thanks to you