Plusnet

Plusnet Outage Report in Acol, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Acol, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Acol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Acol, Kent, England 04/15/2025 14:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Acol, Kent, England

The most recent Plusnet outage reports came from the following cities: Ramsgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomRamsgate Wi-fi
United KingdomRamsgate Wi-fi
United KingdomDeal Internet
United KingdomRamsgate Wi-fi
United KingdomCanterbury Internet
United KingdomDeal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Acol, England

Latest outage, problems and issue reports in Acol and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • LouSmith52 Louise Smith 💙 (@LouSmith52) reported

    @Plusnet We’ve had little to no internet for three working days. Called customer service twice. Told of a fault on the line that it would be fixed but we still have 0.06mbps download. It takes over 30mins to get through by phone. Please help. @plusnethelp

  • dollielondon Dollie London (@dollielondon) reported

    @Plusnet I have no connection since Tuesday eve and can’t get through to customer support or online chat? I’m working from home and self isolating so please can you help. Thanks!

  • ChimericalCal Cal (@ChimericalCal) reported

    @KevinMPMcNamara @Plusnet Thanks. Good to know it isn’t just me. I hope my rights as a consumer allow me out of this 12-month contract considering they’re not providing the advertised service.

  • W1l04 W1l0_ (@W1l04) reported

    Another days loss of earnings because of @Plusnet incompetency to facilitate a simple change of address. Terrible customer service. @plusnethelp

  • gore_nest we call this a difficulty tweak (@gore_nest) reported

    @Plusnet can you actually help me with my internet, I just got disconnect from a work meeting multiple times because it keeps ******* me and my partner over when we're trying to work. This has been non stop for months now

  • _Marc_74 Marc (@_Marc_74) reported

    @Plusnet why is it so hard to log a ticket for issues?

  • LeeDaines3 Lee Daines (@LeeDaines3) reported

    Yes finally got through, seriously you need to reduce the amount of time it takes to get through to you. You have high speed broadband, but Plusnet customer service is streets ahead.

  • LolaSunnybutter Lola Sunnybutter ❤️ (@LolaSunnybutter) reported

    @OpenreachHelp I am trying to work out why your engineer has said there was noone in when we were in and now I am yet again NOT getting internet Let's tick off providers that are unable to help customers @SkyUK and now let's add @Plusnet to the list

  • ChimericalCal Cal (@ChimericalCal) reported

    My @Plusnet Internet always stops working just after their support team have gone home (after 8pm), right when I’m ready to sit down to watch a movie 😡 It’s atrocious. You can’t claim my Internet is fibre optic if a 10-minute video buffers.

  • JanetLeather janet leather (@JanetLeather) reported

    @paul_dananyeah @plusnethelp Also trying to contact tech support for days. Eventually got a response from plusnet via a Facebook private message. Their final response is to suggest we contact the tech support number we've been trying for days! 🙄