Plusnet

Plusnet Outage Report in Dover, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Dover, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dover and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Dover, Kent, England 04/14/2025 07:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Dover, England

Latest outage, problems and issue reports in Dover and nearby locations:

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DrMattStroh Matthew Stroh (@DrMattStroh) reported

    @SkyHelpTeam A fellow villager has both Plusnet (for her business) and Sky, yet it's only Sky that's failing... That's why an ex BT engineer has suggested it's likely to be an infrastructure issue involving a failed switch somewhere in the system.

  • RooRach razmataz (@RooRach) reported

    @Plusnet How do you define total loss of service. Cos I’d define days where it sometimes comes on for 15 seconds at a time, to be total loss of service.

  • RrmetroldRose Rose Gold (@RrmetroldRose) reported from Ashford, England

    @Plusnet I phoned help line - sorted. Automated e-mails were not very clear.

  • FeisalUmar Feisal Umar (@FeisalUmar) reported

    @Plusnet Thank you, I would prefer a member of your 'award winning' customer team to call me an explain a threatening email for £0.80.

  • ihardcas Iain H (@ihardcas) reported

    @Plusnet You're launching IPv6? Naahhhhh it'll never happen

  • LeahMarie1988 Leah Smith (She/Her) (@LeahMarie1988) reported

    @Plusnet Why has my monthly bill gone up by over 7%? Your service isn’t good enough to warrant what I was paying before, let alone putting it up?

  • Anaspiauk Anaspia (@Anaspiauk) reported

    @TalkTalk @plusnethelp how can I stop talk talk from harassing my elderly parents? left talktalk on 19th April and joined plusnet on 26th yet are still getting bills from talktalk and now a barrage of messages from debt collectors. #talktalk don’t go there as you can never leave

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    Folks, take my advice and stay well away from @Plusnet for Internet. Dreadful service and changing goalposts as they blame light bulbs and washing machines for interfering with the service. Full of empty promises.

  • Dr_DanSmith Daniel Smith (@Dr_DanSmith) reported

    @toneeroberio @Plusnet My internets just gone down too 😫 Have they managed to fix yours yet?

  • craftfun1 Mrs H (@craftfun1) reported

    Seriously @Plusnet your customer service is shocking 18 days and still no internet! I phoned up, again, today only to be told that 'it was cancelled' - again - by who and why - you don't know. When will I have the service I paid for over a month ago - you don't know. 1/2