Plusnet

Plusnet Outage Report in Folkestone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Folkestone, Kent, England 04/25/2024 17:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Folkestone, Kent, England

The most recent Plusnet outage reports came from the following cities: New Romney.

Loading map, please wait...
City Problem Type Report Time
United KingdomNew Romney Internet
United KingdomDeal Wi-fi
United KingdomDeal Internet
United KingdomFolkestone TV
United KingdomDover E-mail
United KingdomDeal E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Wobbington Sludge Life (@Wobbington) reported

    @Plusnet I've tried to verify my email to get on the forums about 10 times but the confirmation email isn't being sent. What's going on? You lot are having a bad day and I want to complain via every possible avenue.

  • Annabelbates Annabel Bates (@Annabelbates) reported

    @plusnet, you’ve been taking money from us for almost a year despite us trying to cancel the account. You’ve just sorted out our refund, but have said you’re not able to offer interest on the amount nor any sort of apology gift for your mistake. Please can you explain?

  • alcastle01 Big Al 🟨⬛️🟥 🇺🇦🇺🇦🇺🇦🇺🇦🇺🇦 (@alcastle01) reported

    Anyone else got no mobile signal with @Plusnet ???

  • LondonGirlSays London Girl (@LondonGirlSays) reported

    @Plusnet Hi I’ve been on hold for 30 Minutes. I just need a new email from you with a refund link as the last one expired. Can you help?

  • Plusnet Plusnet (@Plusnet) reported

    @nainasavraj Hi Naina, I'm really sorry to hear this loss of service is interrupting your work. If we've already booked an engineer, it sounds like the situation isn't something we can resolve remotely; so we'd need to wait for the engineer visit to complete first. -Tony Plusnet Sheffield

  • Felix_of_Mars Stuart Fraser (@Felix_of_Mars) reported

    @Plusnet Great, wasn't sure if you were still doing support this way. Thanks.

  • Barrybs1 Barryb (@Barrybs1) reported

    @BTGroup any chance you could sort my porting issue with Plusnet? 9 days, no calls, texts, data, nothing. I've written to Mr Jansen but maybe you could sort it.

  • PaulTimms13 Paul Timms (@PaulTimms13) reported

    @Plusnet #mobiledown Just been told that the Plusnet Mobile Network is down atm!

  • LN6_RamsFan Lincoln Ram (@LN6_RamsFan) reported

    @Plusnet why has my bill increased by £5? You did something similar in July ‘21 and then it went back down. I don’t have time to call as working but this seems the best way to get you attention @Ofcom #plusnet #overcharged #everypennycounts

  • sophoftheyear Soph(isticated) (@sophoftheyear) reported

    @Plusnet Update: Just been told that the issue has been going on for weeks and that I need to sit tight... As a new customer, I am really not impressed and don't think I will be recommending @Plusnet to any friends/family.