Plusnet

Plusnet Outage Report in Folkestone, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Folkestone, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Folkestone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Folkestone, Kent, England 11/26/2024 20:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Folkestone, Kent, England

The most recent Plusnet outage reports came from the following cities: Deal.

Loading map, please wait...
City Problem Type Report Time
United KingdomDeal Internet
United KingdomDeal Internet
United KingdomDover Internet
United KingdomNew Romney Internet
United KingdomDeal Wi-fi
United KingdomDeal Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Folkestone, England

Latest outage, problems and issue reports in Folkestone and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • pinkfairy79 Emma Dixon RRR x (@pinkfairy79) reported from Dover, England

    @leebarton2317 @virginmedia @Plusnet @bt_uk @SkyHelpTeam Well that's crap 🤪

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Fibresurf FIBRESURF. REAL HONEST BROADBAND FROM DEVON (@Fibresurf) reported

    Hi #Plusnet! Still waiting for you to take me to court< stop wasting time and issue the paperwork so we can both stand in front of a judge and explain our side of the story. Cant wait to hear your defense on my not paying you for a service you didn't provide for over 2 years

  • SolarioRacing Jason Neville (@SolarioRacing) reported

    @Plusnet why on earth would you cancel an email address when a broadband account is closed? How inconvenient for your customers can your technician team get in touch with me please?

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @tm210161 Hi Tony. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call +44 345 140 0200 (from abroad) and my colleague will be able to help. Thanks, Alisdair

  • ellenshep2610 Ellen Shepherd (@ellenshep2610) reported

    @PDPhotoUK @Onestream_UK @Plusnet We went with BT in the end. She needed a line upgrade too and they didn’t charge for that. Easy to organise and they offer a pensioner benefits related service once they assess usage. 👍🏼

  • sarra_j_g Sarra (@sarra_j_g) reported

    @plusnethelp not your customer cancelled direct debit so you MORONS send me an email telling me to reinstate the direct debit whilst refusing to refund my money ! Don’t have to be thick to work for plusnet but it helps

  • NinjaHippo Mrs H (@NinjaHippo) reported

    @JonBaylis @virginmedia @richardbranson I've heard nothing positive about them recently. We were having troubles with Plusnet but fair play they have been and resolved all issues. Though neighbour claims ZEN are the best for Cust Serv

  • No_pun_in_10did Paul (@No_pun_in_10did) reported

    Well we were watching the Britney Spears documentary, but our ****** @Plusnet broadband cut out again with 15 minutes to go

  • regcmchugh Roy Mchugh (@regcmchugh) reported

    @plusnethelp This is shocking customer service! We have been trying to contact @plusnet for days, with no reply. Our broadband is dropping out frequently making work impossible! I accept covid is making things difficult but this is out of order!

  • chloemilinko Chloe (@chloemilinko) reported

    @Plusnet @plusnethelp I have now contacted you 3 times by private message as I can't get through on the phone lines and still no response, almost a month now! My Internet speed and connection is awful & the wiring into my property is electrical taped together 1m from the box.

  • rhino_beehive rhino beehive (@rhino_beehive) reported

    Terrible service today from @Plusnet and one of the useless companies they outsource to. Offered a £75 reward which expired before we had a chance to activate it. Not advised of the cut-off at point of sale. Still, probably just means more profit for you, right??