Plusnet

Plusnet Outage Report in Lydd, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lydd, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lydd, Kent, England 09/17/2025 20:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lydd, England

Latest outage, problems and issue reports in Lydd and nearby locations:

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • rickramm1 Rick Ramm (@rickramm1) reported

    @Plusnet pls respond to direct help needed message, need help with lost phone/ replacement sim. Been 9 working hrs without a reply.Not good customer service.

  • O_T_Cymru OliverTwistCymru (@O_T_Cymru) reported

    @Plusnet is there a broadband issue in CF83 8PJ? My network went down approx 08:10, I’ve turned the power off/on but still not connected. Can you advise plz

  • Morphington Morph (@Morphington) reported

    @jimblimey Why not Plusnet? Mobile is ok and cheap, no problems so far. Broadband was a disaster though, so bad we paid the 'penalty' just to get away from them.

  • NKnajamkhan Najam khan (@NKnajamkhan) reported

    @Plusnet wait till 7th Or pay £200 if we cancel contract. We have been without internet for last 20 days. Absolutely appalling service. Regretting to be with plus net.

  • MsAndyPT MsandyPT (@MsAndyPT) reported

    Omg @Plusnet has got to be the worst company for customer service on the planet!

  • marianlouise Maz (@marianlouise) reported

    Not too impressed with @Plusnet sending me a bill for January at a higher rate with zero reminders about contract coming to an end in last bill. First time I’ve been really disappointed in their service.

  • Morphington Morph (@Morphington) reported

    @jimblimey Can't disagree, but not had an issue with Plusnet mobile so far. 👍

  • NKnajamkhan Najam khan (@NKnajamkhan) reported

    @Plusnet @MsAndyPT Extremely disappointed the way customer service handles call. Put me on hold and then disconnected when I asked to connect me to a manager regarding the date of installation.

  • Donnasteward11 Donna steward (@Donnasteward11) reported

    @Plusnet tried several times to get through via telephone but to no avail. I want to cancel my business broadband. I’ve cancelled my direct debit in the hope some one will get in touch.. still waiting!!!

  • alihare9 Ali Hare (@alihare9) reported

    Hi @Plusnet, we have been waiting in all afternoon (our scheduled appointment date) for an engineer to install our new phone service. They haven't turned up and we haven't had any communication from plusnet. Can you help please?