Plusnet

Plusnet Outage Report in Lydd, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lydd, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lydd, Kent, England 11/18/2025 00:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lydd, England

Latest outage, problems and issue reports in Lydd and nearby locations:

  • BillfoxUk Bill Fox (@BillfoxUk) reported from Lydd, England

    @Plusnet @plusnethelp disappointed with the continued poor speeds for our broadband, its tough enough at the minute for #SmallBusinesse to survive without these problems adding to the stress levels. I only want the speeds that you are contracted to provide.

  • chewmatt71 Matt Allan (@chewmatt71) reported from Folkestone, England

    @SoosBrooker @Plusnet @plusnethelp Tell me what the problem is as I am due to change broadband. Have they rectified your issue Sue?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • spencerjscott Spencer Scott (@spencerjscott) reported

    @Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @btbusinesscare Hi Aimie, You would think that, but its not the case with Plusnet. Our telephone line is still down. We have had no updates from either plusnet or open reach. Plusnet are blaming open reach.

  • the_kate_show Kate Regan (@the_kate_show) reported

    @plusnet Clearly have no interest in customer service. I’ve no phone or broadband since joining a month ago. Uncontactable on the phone. Honestly giving @virginmedia a run the prize of the worst service possible.

  • AdiOConnor69 Adrian O'Connor (@AdiOConnor69) reported

    @Plusnet what a disgraceful service. I was supposed to be swapping to Plusnet and my old provider was cut off only to find out my Plusnet account has been closed and I am left without broadband. It will take at least 10 working days for the service to be reinstated.

  • Plusnet Plusnet (@Plusnet) reported

    @paul_havers Hi there Paul, I'm really sorry that we've tried to bill you after cancelling and that it's shown up on your credit report. Could you get back to us on a DM to confirm your full name and mobile number if that's still an issue please? - Adam - Plusnet Sheffield

  • Paul0069739619 Paul Adams (@Paul0069739619) reported

    @Plusnet sort it out!! Engineer was meant to arrive today between 8am and 1pm… no show. Appalling service, tried to call your support no bloody answer, even the technical support put me through. Really terrible service, wasted a morning! #broadbandfail #shiteservice

  • AdiOConnor69 Adrian O'Connor (@AdiOConnor69) reported

    @Plusnet Plusnet has failed to contact me re closing my account and the reasons behind it and the soonest I can get broadband reinstated is 10 working days. Try explaining that to 3 children who rely on broadband. I have tried calling customer services but to no avail

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @btbusinesscare Hi Aimie, Id rather you didn’t leave Me with plusnet, as their customer service is not very helpful. Can You find out why my line has gone down, again. And when it will be repaired? Thank You

  • Noahsarkprops Noahsarkproperties (@Noahsarkprops) reported

    @Ofcom I need to complain about very poor service with @Plusnet please DM

  • Plusnet Plusnet (@Plusnet) reported

    @irresponsabelle Hi Isabelle, I'm sorry you were having problems logging into your account, we're not aware of any issues with that but please get back to us with a screengrab if that's still an issue. - Adam - Plusnet Sheffield