Plusnet

Plusnet Outage Report in Puckeridge, Hertfordshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Puckeridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Puckeridge, Hertfordshire, England 11/30/2025 00:55

November 30: Problems at Plusnet

Plusnet is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Puckeridge, Hertfordshire, England

The most recent Plusnet outage reports came from the following cities: Welwyn and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomWelwyn Internet
United KingdomRoyston Internet
United KingdomHoddesdon E-mail
United KingdomBuntingford Wi-fi
United KingdomSaffron Walden E-mail
United KingdomHatfield Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Puckeridge, England

Latest outage, problems and issue reports in Puckeridge and nearby locations:

  • JustinNaughton_ Justin Naughton (@JustinNaughton_) reported from Stevenage District, England

    Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @HelsBels2525 Should you continue to have issues following this time, please let me know and I'll open a request for an engineer visit to look further into this for you. -Tony Plusnet Sheffield

  • REMITINTEGRITY Vern (@REMITINTEGRITY) reported

    @PriapusIQ We received similar bollocks from Plusnet increasing our wifi pro rata with so called inflation. I sent them an email saying yes no problem but inflation is only transitory.

  • RedAnt6 Red Ant (@RedAnt6) reported

    Surely the @Plusnet mailbox setup must be the most onerous ever designed. The most stupid constraints on a PIN number, then 101 options you don't really want!

  • ModerateConcern Sir John Darning 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇺🇸🇪🇺 (@ModerateConcern) reported

    @Plusnet Why can’t this existing Plusnet customer upgrade from slow 16mbps speed to the faster 62 mbps speeds without switching to another supplier? Literally advised by your sales person to go with Virgin if I want faster broadband.

  • ToniVerse ToniVerse (@ToniVerse) reported

    @DrETPeters As I speak, there’s currently someone from plusnet installing a new router. It’s just been so poor!!!! 🙃🙃🙃🙃

  • BrimmellDen Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported

    @bt_uk As I’ve said previously, it’s not me that has problem,it’s my mom & neighbours but they can’t complain because their phones &/or internet are down! Some are with you,my mom is with @Plusnet. I live in same street but my (& others) phone & internet is fine (coz we’re fibre?) 😤

  • tyrewulf Just Dave 🇬🇧🐺🇵🇹 (@tyrewulf) reported

    @PhilBatemanMBE Surprised it's only effected PlusNet customer's. If the problem is in a specific area effecting all service providers not just one, it would suggest a local network issue where someone has put a pneumatic drill through a cable or knocked over a cabinet. It does happen.

  • Stephen31121956 Stephen Brooks (@Stephen31121956) reported

    My emails to Gmail from my Plusnet (John Lewis Broadband) account are being rejected when I use outlook. Any answers for this problem?

  • kalos53 sam neal💙 (@kalos53) reported

    @Plusnet I need to cancel my broadband contract without calling you

  • JPB_Islington AnIslingtonGay (@JPB_Islington) reported

    @thelongestone @Plusnet Very poor. And possibly also discriminatory