Plusnet Outage Report in Puckeridge, Hertfordshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Puckeridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Puckeridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Puckeridge, Hertfordshire, England
The most recent Plusnet outage reports came from the following cities: Stevenage.
| City | Problem Type | Report Time |
|---|---|---|
 Stevenage |
Internet | |
| Welwyn |
Internet | |
| Royston |
Internet | |
| Hoddesdon |
||
| Buntingford |
Wi-fi | |
| Saffron Walden |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Puckeridge, England
Latest outage, problems and issue reports in Puckeridge and nearby locations:
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Justin Naughton
(@JustinNaughton_) reported
from
Stevenage District, England
Visited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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kate spencer
(@katyotter) reported
@plusnethelp No sign of my query, sent several hours ago. I went with Plusnet years ago when you were new and one of the best things was your customer service and how easy it was to contact you.
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Kay Ashton MBE
(@Kirstysstory) reported
Would recommend everyone not to use @Plusnet as they have awful customer care. Awful service. Don’t pay you the refunds due. But quick to take money off you.
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Phil Howard
(@Gadgetoid) reported
@paulmutton @Plusnet Yes they would. Though if you need help sending them an A2 letter on plywood they seem very receptive to those...
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Paul Mutton
(@paulmutton) reported
So I have 100% found a vulnerability in the current firmware of this router, but Plusnet support keeps refusing to arrange any contact with their security team (been trying since Weds last week!). Come on @Plusnet, this is kind of urgent and serious - would you rather I give up?
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Vincent
(@pttvl) reported
@Plusnet absolutely shocking service since we've moved house. Not one thing has gone right, and still have the gall to quote me a cancellation cost. You might have good customer service, but your actual service is god-awful, I would no longer recommend you to anyone
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Westie
(@Westie62698089) reported
@plusnethelp @Plusnet no one can speak on the phone, live chat not working, Internet is really bad and really frustrating 🤬🤬 I want to leave the contract since week 2
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r
(@RyanHeywood18) reported
@plusnethelp hello plusnet. We had an issue with our plug socket the other day but the power was working we've since had an electrician change our power socket but now our router is going down atleast +10times a day can you help with this? Been happening for about 3 days now.
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Neil Payne
(@Neilsy76Payne) reported
@plusnethelp Hi Plusnet. My elderly mother is having nothing but problems trying to close her account with you after a year of shockingly bad service. She cannot chat to you online and cannot email you as these services are down. I would appreciate a call to try and sort this out
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Paul Mutton
(@paulmutton) reported
Updates cont... 8. I've been told that the Product Team probably won't email me! 9. Emailed Plusnet's abuse address instead (it's also hidden away on the Service Abuse page, but doubles as a way of reporting security vulnerabilities. We shall see...) 10. Giving up for tonight.
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Paul Mutton
(@paulmutton) reported
@Gadgetoid @Plusnet Fortunately it is not my model of router but another customer's. They used to be so much better than this, including proactively getting in touch when I found a vuln in another company's router years ago when they realised theirs might have similar firmware (it did).