Plusnet

Plusnet Outage Report in Poulton, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton, Gloucestershire, England 01/09/2026 14:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mjpallen Mark Pallen (@mjpallen) reported

    How useless @Plusnet customer service is! Signed up for broadband/phone, but then had message saying unkn problem caused unkn delay to service; ~1 hr on phone without success to get details or cancel order. No way to cancel order online so had to print out form & use snail mail!

  • pcbosworth Philip (@pcbosworth) reported

    @Plusnet Yes it is. Nobody ever told me that Plusnet don’t get the full signal range when I was migrating from EE. 😠 Feel like I’ve been sold a dud.

  • GlintMedia Glint Media (@GlintMedia) reported

    Hi @Plusnet - please could you respond to the DM sent yesterday morning. Have just tried calling again but, despite your website saying support is available from 9am-6pm on Sundays, an automated message says you are closed.

  • Tatty42 James T (@Tatty42) reported

    @Plusnet Hi Matt. The engineer hasn't visited yet, but it does look like service has been restored. If it's all OK in a few days, I'll cancel the booking.

  • Alexand34346099 Alex (@Alexand34346099) reported

    Hold we have up. Why don't tell people where they are in the queue when you ring up? I have been so disappointed with @Plusnet today I really kicking myself for trusting you. Your customer service was the main reason I signed up and now I find out it's all lies

  • Plusnet Plusnet (@Plusnet) reported

    @Christo72279633 I'm not able to cancel over Social Media but what I can do for you is arrange a call back from the Retentions. All you need to do is DM your contact number and someone from the team will be back in touch within 24 working hours. - Curtis, Plusnet Sheffield

  • corinabonbina yepthatsme (@corinabonbina) reported

    @Plusnet Is the payment line down ?

  • ArcticPandaPopz Arctic Panda Popz (@ArcticPandaPopz) reported

    @Plusnet Several times this week, the Internet has disconnected and has been going slow. This is very frustrating as we are working from home. Help please. Thanks

  • fatboy_no8 David Wilson (@fatboy_no8) reported

    @Plusnet and so it begins again. No broadband since around 11pm last night, exactly two weeks since the last problem that was resolved, which was 2 weeks after the first. Service is a joke

  • nobster66 Dave Noble (@nobster66) reported

    @Plusnet hi, is there a problem with fibre broadband in YO25 5AB? No internet for last 3 hours. Reset router and checked connections but no change. Thanks