Plusnet

Plusnet Outage Report in Poulton, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton, Gloucestershire, England 01/23/2026 16:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @iainab99 @Plusnet Absolutely nuts what’s going on here. Surely they understand there’s a widespread issue and should be looking into it and communicating as such?!

  • nervousgradient nervousgradient (@nervousgradient) reported

    @vhixy @SkyHelpTeam Same in YO30 with me - I just called PlusNet and they said there was reports of faults in the York area but they were unable to help and their service tracker shows no issues..

  • SamTurrell Sam Turrell (@SamTurrell) reported

    @slash_addicted @anuja2015 @Plusnet Down for me also, Layerthorpe area

  • Matsukaze1310 Doc Neenz, innit (@Matsukaze1310) reported

    @aimeecharnell @virginmedia Plusnet were appalling when I had broadband with them. Ended up with no internet for about 2 months when I was in final year of med school because of their dire customer service then when they did eventually agree to come out to look at it, they still made a hash of it

  • Shelleyjones77 Shelley Jones (@Shelleyjones77) reported

    @Plusnet you've sent me a bill which I cannot access as I am no longer with you and my log-in doesn't work. If I want to contact you I have to log in, so I can't. I don't want to phone, I just want to know what you're billing me for and how to contact you other than by phone.

  • HonourMatopoeia Honourmatopoeia (@HonourMatopoeia) reported

    @thebojko @Plusnet I noticed this, too. Look at the section of your bill headed "Your charges broken down". My contract ends 28 Feb, but the billing period runs 6 Feb to 5 Mar. The extra amount I've been charged is to cover the period 29 Feb to 5 Mar.

  • iainab99 Vivere Aeque (@iainab99) reported

    @slash_addicted @anuja2015 @Plusnet Same. It’s painful. No idea whether it being a weekend causes this slow pace of acknowledging the issue

  • iainab99 Vivere Aeque (@iainab99) reported

    @nervousgradient @vhixy @SkyHelpTeam YO26 here and the same. It’s been down since at least 7am for me. Just spoken with them and checked a couple of different routers … both saying ‘no internet’ Openreach unaware of issues but Plusnet end & our routers aren’t the issue … so it must be an exchange problem

  • KarenjaneLynch Karen Lynch (@KarenjaneLynch) reported

    @TUIUK this morning we had an email from @Plusnet saying do you know you spend £23 on calls yesterday!!! this was on with you guys trying to change our booking and then cut off. still no resolution. Are those charges even legal? #ripoff why wont you call us back? @SimonCalder

  • wkeenan Wayne (@wkeenan) reported

    I love your service @Plusnet but your out of contract broadband and mobile roaming charges take the piss, goodbye x