Plusnet Outage Report in Poulton, Gloucestershire, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (16%)

3. 

   Total Blackout (13%)

4. 

   E-mail (5%)

5. 

   Phone (1%)

6. 

   TV (%)

Community Discussion

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

• Faye Dobson (@FayeDobson) reported 17 minutes ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

• will (@willtomuk) reported 51 minutes ago from Purton, England

  @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Kevin Dewes (@kevindewes) reported 7 minutes ago from Wandsworth, England

  @Plusnet I’ve had your broadband service for 2 months, mobile phones won’t work on it and WiFi signal continually drops out. Tried separating the bands then spent 20 minuets in hold and was advised to try turning the 5Ghz band off completely. No joy. No one is doing me proud.

• Tom (@tom_40A_guard) reported 8 minutes ago

  Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!

• Brian Hunter (@_Brian_Hunter) reported 9 minutes ago

  @plusnethelp Had a phone call yesterday from a nice @plusnet man, apologising for the delay and promising an engineer would fix the phone line by noon today without needing access to the house. Fingers crossed. 😎

• Kevin Ball (@zbnet) reported 10 minutes ago

  @kelechi_okegbe I'm with @plusnet - they are really bad at any changes (starting the contract, upgrades etc), but once it's all set up it works reliably and the prices are reasonable.

• Natalie Marsh (@Natalie67733079) reported 12 minutes ago

  @Plusnet I am still waiting for a response/resolution to you deleting my email account and all my emails upon switching to Virgin. Please respond urgently

• Matthew Butterworth (@mattbutterworth) reported 16 minutes ago

  @Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.

• Hi! It's me! (@RD888Subtitle) reported 18 minutes ago

  @plusnethelp Hi there my PlusNet service is running slow and there doesn't seem to be anything wrong with the phone line. Does Plusnet send out replacement routers? As I think that's what the problem might be

• Paul Mutton (@paulmutton) reported 19 minutes ago

  Thanks for everyone's help, as I'm not sure what finally did it, but after a week of DMing, tweeting, emailing and phoning Plusnet, I've eventually been introduced to their cyber security manager so I can demonstrate my concerns about their router security (after I finish work!)

• Gary Taylor (@GaryTaylor63) reported 19 minutes ago

  @Plusnet Can you help me I've been trying to report a problem with my broadband but I can't get through on the phone.

• Chris Snell (@snellcj) reported 20 minutes ago

  @PhillipMooreUK Plusnet have been great - their support, on point!