Plusnet outages and service status in Poulton, England

Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

• 
  will (@willtomuk) reported 47 minutes ago from Purton, England

  @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

• 
  Faye Dobson (@FayeDobson) reported 57 minutes ago from Carterton, England

  @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  TU_Crypto_News (@TU_Crypto_News) reported 3 minutes ago

  BT Group said eGain has helped convert its complex knowledge base into AI-ready infrastructure for customer support across EE, BT and Plusnet. The move targets better knowledge delivery at scale for more than 25 million customers.

• 
  Jason F (@jasonFr54781642) reported 4 minutes ago

  @Plusnet I cant get through on this number its not working give me a private message and I will tell you my email address

• 
  Paul Kennedy (@paulx1v) reported 7 minutes ago

  @Plusnet just been informed by Openreach that it will be another six weeks before they can connect us to the full fibre network. Not particularly happy with that, anything you can do to help?

• 
  Joke Legg (@joclegg) reported 13 minutes ago

  @Plusnet my internet is down again. 3rd time this month. I switched to fibre and it turned into a donkey 🫏

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 13 minutes ago

  As a customer, I really wouldn't recommend @Plusnet Been with them for years, no idea why. Internet speeds fall when contract is up for renewal, and not usually the speeds advertised anyway. I've been paying £35.99 a month for the slowest internet on the planet...

• 
  Joke Legg (@joclegg) reported 13 minutes ago

  @drink_the_wind @Plusnet I was sent this re E1: We've tested your service and found an issue in your local area. We're sorry for any inconvenience. We know how important it is to have a reliable connection, so we're working really hard to get you back up and running by 22-Aug-2026 23:59 Thanks

• 
  dave mitton (@davmitt) reported 14 minutes ago

  @Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew

• 
  Icarus Falling (@highflier100) reported 18 minutes ago

  @Plusnet I keep getting an "unfortunately we've hit a problem" when logging into my account to pay the bill. Plus my connection isnt very good. Solution for this?

• 
  Bri 💙 (@OriginalBigBri) reported 22 minutes ago

  @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

• 
  Nicky Robson (@Nicky_Robson) reported 26 minutes ago

  @Plusnet how long to respond to a issue regarding an account of someone who has died? Promised a response 3 days ago & still waiting