Plusnet

Plusnet Outage Report in Poulton, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton, Gloucestershire, England 12/07/2025 16:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Alan_B_Cross Alan Cross (@Alan_B_Cross) reported

    @Plusnet email still unusable. Over 24hrs now. can log on to webmail but it's slow & unusable. Missing emails and the ones that arrive are unreadable due to 'internal server errors' or show "we'll be right back" web pages instead of the mail content. Resilience?

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.

  • NickMoyes NickMoyes (@NickMoyes) reported

    @StephBirdArt @outagedetect If this had been a bank's cash machine, it'd be all over the media. But who needs email to do business, eh? Over the years, #PlusNet has twice deleted my entire email Inbox through their failure to communicate properly that I'd exceeded their 1Gb limit. Terrible way to treat folk

  • PeterHydes Peter Hydes (@PeterHydes) reported

    @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

  • Plusnet Plusnet (@Plusnet) reported

    @LoneLeVay Glad to hear you've been able to receive some emails. We are aware the issue is still causing some delays to mail being sent and received, but you should be able to access the mailbox now with no issues. - Jess, Plusnet Leeds 🌻

  • RobertMHill Robert Hill 󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇷🇪🇺 (@RobertMHill) reported

    @Plusnet Although you say users should be able to access their emails now, this is not the case. Still nothing working. This is very poor service.

  • PhotosOfFoxes FoxesandMore (@PhotosOfFoxes) reported

    @Plusnet Have you at any point acknowledged this mess and given a time for resolution?

  • brushhead71 Robert Wilson (@brushhead71) reported

    Well @Plusnet am glad I have my own paid email service. How do business customers go on if they rely on the email service. I remember the last major email disaster in about 2008 and that dragged on for about a week.

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet while some email now seems to be getting through - none of yesterday’s email have arrived. Why are you still not able to inform customers properly of what problems have happened?

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    Still no solution to email probs from @Plusnet since Tuesday night!! Quick enough to relieve you of your money, though. Pity those using it for work/important stuff. #WhereAreMyEmails?????