Plusnet

Plusnet Outage Report in Poulton, Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Poulton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Poulton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Poulton, Gloucestershire, England 12/09/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Poulton, England

Latest outage, problems and issue reports in Poulton and nearby locations:

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • FayeDobson Faye Dobson (@FayeDobson) reported from Carterton, England

    @BBCBenThompson actually spoke with @Plusnet yesterday as I was out of contact paying over the odds asked if I could have the "new customer" deal was basically told no even though I have been a customer for many years. So I've cancelled for a cheaper deal. #nodiscountforloyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RebourneThe The Rebourne Identity (@RebourneThe) reported

    @Plusnet I'm amused by your "award winning customer service" which in Rosy's case had you saying you'd resolved the case before you had investigated it. While you can't comment on other people's cases, I certainly can, & I'm sure @rosysparkles doesn't mind at all. Shoddy customer service!

  • GSudz MESgames1 (@GSudz) reported

    @Plusnet Second night in a row that the WiFi has went down. Says it's working fine but nothing in the house able to get signal. Lost signal between Sunday 2030- Monday 1800. Now lost again since around 2030 Monday. Night ruined for the second time in a row and no one to contact

  • brucebunny2 BruceTheBunny🇬🇧🥟🇳🇵💙 (@brucebunny2) reported

    @Plusnet Hi, I am wondering why you don't have this information when @Ofcom appear to think you should be providing the 7726 service?

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @Plusnet So how can I find out my usage? It seems anti-competitive to deny me access to that information since it means I can’t make informed choices about whether a competitors capped service offers better value for money.

  • MarkSadler75 Mark Steven Sadler (@MarkSadler75) reported

    @Plusnet Doesn’t really help sorry. Who do I need to call in order to get the money please. Shouldn’t the money automatically comeback to me. Why should I chase it. Plusnet don’t seem to understand that I have left. Told them three times. If you have a phone number?

  • adamfidler Adam Fidler (@adamfidler) reported

    @Plusnet hi - have been disconnected from my Internet connection this morning (was fine until about 20mins ago) - now have a red light on the Internet connection indicator of my router - I think I’ve logged a ticket via troubleshooter but can’t see any ref, can you help please?

  • Laurence_Hurst Laurence Hurst (@Laurence_Hurst) reported

    @Plusnet In that thread PlusNet says you still have that information: “We will still have sight of it as we measure it through a tool called Capacity Based Charging (CBC) we're simply getting rid of VMBU and as such the customer's ability to see their own usage.”... (1/2)

  • s5ldk Shabir Ladak (@s5ldk) reported

    @Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.

  • ToryCS victoriacolemansmith 💙 (@ToryCS) reported

    @Sathnam @NicFildes Love the fact that you're being basic. BTW, don't ever go anywhere NEAR Plusnet ... a slow, agonising death is preferable.

  • antony4323 Antony Bayliss (@antony4323) reported

    @Plusnet Hi i was hoping you could help. My mobile is saying not registered on network. Can you help?