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Plusnet outages and service status in Payhembury, England

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  • Plusnet generated 0 outage signals in the last 24 hours around Payhembury, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Payhembury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Payhembury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Payhembury, England

Latest outage, problems and issue reports in Payhembury and nearby locations:

  • TomHawesCloud
    Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

  • PhilBreading
    Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • theconsulargirl
    Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

  • sassycat60
    Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PlantShift
    Heena Modi Ⓥ 🌱 (@PlantShift) reported

    @Plusnet I've texted help to 07800008121 as my internet keeps dropping out. I look forward to hearing from someone soon.

  • Stever_wales
    Steve 'beyond the bounds of respectability' (@Stever_wales) reported

    @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

  • WriteMindedPub
    Sarah (@WriteMindedPub) reported

    Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

  • CraftyGirl1460
    Caroline (@CraftyGirl1460) reported

    @Plusnet Been a customer for years. Moved to Full Fibre this morning. Now problems!! Not Internet cable sent. Need Internet and mobile for health reasons. I'm deaf and Kelly (Open Reach) send guy who mumbles with heavy foreign accent! I want my Internet back please 😥

  • OriginalBigBri
    Bri 💙 (@OriginalBigBri) reported

    @Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.

  • MarkHowitt
    GM Mark Howitt (@MarkHowitt) reported

    I actually should have called up @Plusnet aka BT sooner. Might have to cancel my direct debit... shocking way to treat a shareholder.

  • lukedashweston
    Luke Weston (@lukedashweston) reported

    @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

  • paulturner2012
    Dog off the leash. (@paulturner2012) reported

    Plusnet asking for my home phone number as security after they have already withdrawn home phone service. Are they ***************? Now realise they are owned by BT. That explains it.

  • ShaunGaz
    gazza (@ShaunGaz) reported

    @Plusnet u closed im still working dog shite - what a crap service and put the charges up...My evening shite cause of planet plusnet

  • radioclashblog
    (((Tim from Radio Clash))) 🌈 🏳️‍🌈💛🤍💜🖤 (@radioclashblog) reported

    Sadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.