Plusnet Outage Report in Payhembury, Devon, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Payhembury, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Payhembury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Plusnet
Plusnet is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Payhembury, Devon, England
The most recent Plusnet outage reports came from the following cities: Wellington.
| City | Problem Type | Report Time |
|---|---|---|
 Wellington |
Internet | |
| Sidmouth |
||
| Exeter |
Wi-fi | |
| Seaton |
||
| Sidmouth |
Internet | |
| Ottery St Mary |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Payhembury, England
Latest outage, problems and issue reports in Payhembury and nearby locations:
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Tom Hawes
(@TomHawesCloud) reported
from
Exeter District, England
@Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.
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Feel the love ❤️ #Joemance
(@PhilBreading) reported
from
Exeter District, England
@Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....
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Sarah P
(@sassycat60) reported
from
Exeter District, England
@gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amanda Henderson
(@mrshendy1901) reported
@plusnethelp @Plusnet we're new customers with an issue that's going to prevent us getting setup and we cant speak to anyone! Phones continuously busy, one DM on Twitter in 24 hours and no resolution online?? #whatdowedo #awardwinningcustomerservice #likeihaventgotenoughtodo
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Ash
(@sthsides) reported
@Plusnet had no service now for last 3 days what's going on? And what you doing or going to do about it? Also we should get some kind of good will gesture just as contract up to renew
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Ray Lashley
(@moaning_ray) reported
@icklenellierose I'm no longer with Plusnet, but largely because of what you describe, and terrible customer service. These days I reject 'free' routers and buy my own. It's one more thing to research before buying but also one of the most important pieces of hardware in our connected households.
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M I K E 🔸
(@GeekNamedMike) reported
Just switched to @Plusnet, nearly £10 a month cheaper than BT. I had no issues with BT at all but when it's that much cheaper, it was a no brainer
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Grommish
(@Grommish) reported
@icklenellierose Most ISP provided routers are garbage. You'd be better off buying a good router, disabling WiFi on your PlusNet gear, and using the good router for it.
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Tim Parkes
(@ShaolinMunkeh) reported
@icklenellierose If you're using their wifi hub - I'd recommend getting the latest BT Home Hub. I had real trouble with my Plusnet when I upgraded to their faster speed Fibre. But once I replaced their router with the BT Home Hub it sorted out all the issues.
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Becky George
(@beckgeorge) reported
@Plusnet my mum has had shocking service from you, and is still without internet 2 weeks on! Absolutely ridiculous, would not recommend you.
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Beth Shinfield
(@BethShinfield) reported
@Plusnet I’ve been trying to cancel with you for weeks and can’t seem to get to the right person before I’m cut off. I’ve cancelled the DD hoping you’d actually call but you still don’t. Please can I just have a termination fee? You couldn’t provide WIFI for home working
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Nudge
(@nudgosaur) reported
@icklenellierose I've pretty much only heard bad things about Plusnet unfortunately :/ friend of mine with them has constant issues
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Enemy™
(@XeiDeathAngelz) reported
this is how i see the next 2 hours going, the @PlayWarframe streams goes well, the stream doesnt go well, my **** ISP @plusnet boots me off line and i dont get the item i need, then i'll cause ******* hell..