Plusnet outages and service status in Payhembury, England

Problems in the last 24 hours in Payhembury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Payhembury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Payhembury, England

Latest outage, problems and issue reports in Payhembury and nearby locations:

• 
  Tom Hawes (@TomHawesCloud) reported 5 minutes ago from Exeter District, England

  @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

• 
  Sarah P (@sassycat60) reported 19 minutes ago from Exeter District, England

  @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

• 
  Feel the love ❤️ #Joemance (@PhilBreading) reported 23 minutes ago from Exeter District, England

  @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

• 
  Claire Longhurst (@theconsulargirl) reported 37 minutes ago from Exeter District, England

  Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

• 
  Claire Longhurst (@theconsulargirl) reported 43 minutes ago from Exeter District, England

  Third day without mobile signal from @Plusnet Seriously unimpressed.

• 
  Claire Longhurst (@theconsulargirl) reported 49 minutes ago from Exeter District, England

  @Plusnet no signal today at EX4 5DE on two Plusnet phones. Vodafone and Smarty (3) working fine. Please can you sort this urgently?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  AlanJSlater (@AlanJSlater) reported 55 seconds ago

  @Plusnet Hello, sorry to trouble you. No wifi connection to my Mac. Says no network found and I have, of course, tried to connect to correct network. Thanks Alan Slater

• 
  em b (@emb99483795194) reported 4 minutes ago

  @Plusnet we have no had no wifi for two days in the LE10 area. what is going on? everytime we message we get a text that provides differing lengths of how long repairs are going to take. will we get a refund based on the fact we have been two days without sufficient service?

• 
  Cliffy (@radagastcb) reported 6 minutes ago

  @ThreeUK I have been with Three for 20 years, currently have a unlimited Data plan. I was going to change from crap Plusnet to a 4g Internet as we have very fast 4g. I started to apply and the bloody questions you ask. I am retired. Stuff you I will stay where I am.

• 
  Jaime Dodd (@JDSuker) reported 9 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  rosie posie (@rosieon25371922) reported 11 minutes ago

  @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 12 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Mark Crowther (@MarkTWIC) reported 14 minutes ago

  @Owramgirl @bt_uk I'm considering Vodaphone if price is the main concern, Plusnet is also on that list. Zen if I decide to pay more for a company that seems more customer focused. All are cheaper than the best offer from BT.

• 
  Alan (@metalheed) reported 16 minutes ago

  @Plusnet engineer just finished installing full fibre. How long until service is on?

• 
  Jason 🥶 (@JasonXbiker) reported 18 minutes ago

  @MorganMF9867 @Plusnet Oops sorry little joke gone bad 🤐 hopefully you get sorted

• 
  Flower Pot (@FlowerP79667758) reported 20 minutes ago

  @Plusnet Day 6 now of no internet. Open-reach dug up the pavement last Wednesday no internet since. We have contacted Open-reach and Plusnet. Told Tuesday is the earliest an engineer can come out. We do everything on line ,banking, health, paying bills etc etc. Communication with family and friends. We have no landline. Through no fault of our own no help from either Open Reach or Plusnet. Our neighbours have not been affected . I am using mobile data but I assume for security reasons I am unable to pay bills via my bank. To be without the internet for so long in this day and age is a serious customer failure and one that should be taken seriously by service providers.