Plusnet

Plusnet Outage Report in Payhembury, Devon, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Payhembury, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Payhembury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Payhembury, Devon, England 11/20/2025 05:15

November 20: Problems at Plusnet

Plusnet is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Payhembury, Devon, England

The most recent Plusnet outage reports came from the following cities: Wellington.

Loading map, please wait...
City Problem Type Report Time
United KingdomWellington Internet
United KingdomSidmouth E-mail
United KingdomExeter Wi-fi
United KingdomSeaton E-mail
United KingdomSidmouth Internet
United KingdomOttery St Mary Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Payhembury, England

Latest outage, problems and issue reports in Payhembury and nearby locations:

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Second day without mobile signal @Plusnet I tweeted you yesterday and emailed. No reply from either. Can't phone as I have *no signal*. Two different phones in same house affected so definitely a Plusnet fault. #CustomerService

  • PhilBreading Feel the love ❤️ #Joemance (@PhilBreading) reported from Exeter District, England

    @Plusnet Oi you lot, your service has collapsed and your website is shot. Trying phone support and been waiting for an hour for you to pick up. Come on guys.....

  • sassycat60 Sarah P (@sassycat60) reported from Exeter District, England

    @gelcoatcleaner @Plusnet @plusnethelp Bet they’re not rude on the phone like @Plusnet

  • TomHawesCloud Tom Hawes (@TomHawesCloud) reported from Exeter District, England

    @Nigelontheradio @plusnethelp Hey Nigel, thats a shame, I've had a good time with Plusnet, been with them for 5 years and their customer service has always been good (far better than any other provider we've experienced). They're doing what they can at the mo for us: sent openreach engineer + new router out.

  • theconsulargirl Claire Longhurst (@theconsulargirl) reported from Exeter District, England

    Third day without mobile signal from @Plusnet Seriously unimpressed.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PFC_Pinstar Matthew Cooper (@PFC_Pinstar) reported

    @Plusnet @plusnethelp @OpenreachHelp So are you going to fix it today or palm me off with another excuse.

  • Gallovidian Anthony Duncalf (@Gallovidian) reported

    @lcp74 @plusnethelp @Plusnet Bet it was 'down to Openreach' if they ever did get back to you!

  • penguinabolt Gina (@penguinabolt) reported

    @plusnethelp I'll re-phrase that, I gave 14 days notice to cancel my contract with plusnet. I've gone to a different provider. My new provider takes over 'at some point up to midnight on 26/02/2021'. What I need to know is if there will be a period of no WiFi during the switch? Thanks

  • frank10743117 frank (@frank10743117) reported

    @Plusnet How about having your support reply to people for once.... been two weeks Stuck with dodgy wifi while I try and work from home .....

  • Nirajsh95802534 Niraj shah (@Nirajsh95802534) reported

    @plusnethelp How is it acceptable for businesses to have a 72 hour service turnaround #plusnet

  • PFC_Pinstar Matthew Cooper (@PFC_Pinstar) reported

    @Plusnet @plusnethelp @OpenreachHelp so you have till midnight to fix the problem apparently no sign of an engineer in the neighbourhood. And stop ignoring me

  • frank10743117 frank (@frank10743117) reported

    @Plusnet Can you help me? Your support are useless all they can tell me is that my speeds are below minimum for my contract and that it’s up to me to pay for the engineer to fix it?

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @plusnethelp Wifi doesn’t work and been told that my speeds are slower than promised but can’t work out why.... what a great help ......

  • Daniell11603069 Danielle (@Daniell11603069) reported

    One week without internet! People trying to work from home and home school kids how can we do that without internet 😡 @Plusnet not very happy and given a £20 credit think that’s compensation for one full week without internet! Never had any issues before but this is a joke!

  • N_FLH_Phillips N Phillips (@N_FLH_Phillips) reported

    @plusnethelp I have an ADSL issue that for reasons in my posted plusnet community post can't be solved via normal channels. It was auto deleted instantly as spam, I posted to the moderator my reasons why it wasn't. No notifications, Email, record, r'cvd for any of these steps.