Plusnet

Plusnet Outage Report in North Waltham, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in North Waltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in North Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in North Waltham, Hampshire, England 12/07/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near North Waltham, England

Latest outage, problems and issue reports in North Waltham and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet I spoke with one of your customer service members. He was very friendly, it's a shame that your company's service is so poor

  • Greg_Wilding Greg Wilding (@Greg_Wilding) reported

    @Plusnet my broadband went down at about 3.40pm and has not come back. I've searched online and tried all the recommended fixes, but nothing is working.

  • kit_beck_ Chris Beck (@kit_beck_) reported

    @Plusnet Hi. Just wanted to let you know I’ve been trying to set up my router with the username that’s shown in my member centre for two hours and it turns out it’s wrong. On the website it’s free-online but phone support says it’s freeonline. Usernames don’t have hyphens in them

  • FluentBarry Barry O'Brien (@FluentBarry) reported

    @Plusnet @plusnethelp I'm having all sorts of problems with you this weekend. And now cannot log into my account. You need to contact me ASAP

  • frank10743117 frank (@frank10743117) reported

    @Plusnet @lizloudon They’re useless been having issues since Feb and they’ve been no help at all

  • BrianForeman45 Brian Foreman (@BrianForeman45) reported

    @Plusnet have you got issues in Margate? My router keeps loosing its line.

  • thedemontowers Jamie-Lee Turner 🦹🏻‍♀️ 29 📚 (@thedemontowers) reported

    @andalittlemoore @_gracelatter @Plusnet And can confirm the above, moved from virgin as it was cheaper. Now moving back after months of constant internet problems and no landline despite being told someone would come and fix it! Twice! 🙃

  • Ardabalci01 Arda (@Ardabalci01) reported from Glasgow, Scotland

    @Plusnet Moved to Glasgow, my internet been dropping so badly. Engineer came, still no change. Called again today 3rd time and opened question. I like to have the service that I pay for. Thanks.

  • STEVEOLUCKY7 Steveo Davies🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@STEVEOLUCKY7) reported

    @frank10743117 @Plusnet Mate I hope not . Thursday will be 2 weeks with no service and I really need it sorted. Managed another 11 minutes today before it went off

  • comprenne Me (@comprenne) reported

    @Plusnet Trying to change my mobile plan but the one I want doesn't show when I log in to my account. Is there a problem with the website?