Plusnet

Plusnet Outage Report in North Waltham, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in North Waltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in North Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in North Waltham, Hampshire, England 12/06/2025 07:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near North Waltham, England

Latest outage, problems and issue reports in North Waltham and nearby locations:

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TheHairyGSL Rod Glen 💙 (@TheHairyGSL) reported

    @johnlewishelp @VivRivis Not working again. Started working yesterday evening. Stopped working again this afternoon. Both you lot and Plusnet are obviously incompetent!

  • Roberthastosay Robert (@Roberthastosay) reported

    @_CHUCKLEBUTTY @Plusnet It is crazy. This afternoon I can send but not received. .@Plusnet are a disgrace. NIL customer service.

  • skyhookfiddler Martin Harwood (@skyhookfiddler) reported

    @Plusnet @KevRJones “Alexa - show me an example of terrible customer service”

  • AdrianRP62 AdrianRP (@AdrianRP62) reported

    @Plusnet Thanks. I’m still getting system administrator messages for all my outgoing emails: “undeliverable…your message did not reach some or all of the intended recipients”. So I am only receiving at present. Thanks for your help.

  • Thordale Frances Taylor (@Thordale) reported

    @Plusnet Nope - rejects my password each time. Seriously fed up. This is a terrible moment in my life. My mother is dying. I need my email up and running. Please sort it.

  • MCKENZIEPICS Allan McKenzie (@MCKENZIEPICS) reported

    @Plusnet @lizcooperclark Plusnet emails can be accessed using an email client as normal.' No they can't. Email clients using IMAP & POP3 are still getting authentication errors. DM me for an example.

  • stevewelling15 Stephen Welling (@stevewelling15) reported

    @Plusnet @blbuckley63 yeah, it's not working that well on all email clients, and still some emails are lost.

  • wrathofgod Susie M(ais qui?) (@wrathofgod) reported

    @Plusnet Hey @Plusnet - desktop email now will not download, which makes it day four of this outage as it affects me (and presumably others). Webmail very very slow. This is not a good look for you.

  • Jrtyler J R Tyler (@Jrtyler) reported

    @Plusnet You say that 'most' customers are back to normal: not the case here. Please put something on the front page of the website outlining the true situation. Very very poor ux.

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet It is STILL not working now. Did for a short while this morning but now stopped again, not receiving any emails. It is farcical.