Plusnet

Plusnet Outage Report in North Waltham, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in North Waltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in North Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in North Waltham, Hampshire, England 12/31/2025 16:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near North Waltham, Hampshire, England

The most recent Plusnet outage reports came from the following cities: Alton.

Loading map, please wait...
City Problem Type Report Time
United KingdomAlton Internet
United KingdomWinchester Internet
United KingdomRopley Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Total Blackout
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near North Waltham, England

Latest outage, problems and issue reports in North Waltham and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet this is the worst internet provider I have ever had customer service is appalling.

  • BordenLucy Judith Lucy-Borden (@BordenLucy) reported

    @Plusnet Left plusnet 4/11/20, transferred to new ISP. You’re still taking payment from me - 3 so far - for a service you’re not providing. Contacting Plusnet is a nightmare, please DM me for details & to arrange refund. Thank you v much.

  • KatieClifford9 Katie (@KatieClifford9) reported

    @plusnethelp @Plusnet are hands down the crappest company to try and get hold of. Customer service appears non existent!!

  • JustinDouglasUK Justin Douglas (@JustinDouglasUK) reported

    Help @plusnethelp please! I have been a customer for years: great service, fast call answering... but the past 3 days I am queueing over 45mins, & have to give up. Very worrying: my parents' plusnet home move service has failed: they are 75 & need to be on the phone. Please help!

  • jonbradbury Jon Bradbury  (@jonbradbury) reported

    @highwaylass @Plusnet @plusnethelp 95% of the time it’s too many nearby routers all on the same channel. Change wifi channel at the router, or try disabling 2.4, or 5ghz, mine are all on the 5ghz, got a customer where have to set them all on the 2.4. Also some kit likes the 2.4 & 5ghz to have separate names

  • highwaylass Highwaylass (@highwaylass) reported

    @jonbradbury Sorry, that was a bit abrupt. I tried all those steps which are recommended on the PlusNet help forum but they didn’t sort it; I had to factory reset the router. Now all is OK - until the next time. On the forum PlusNet mention a solution they are rolling out - hopefully soon.

  • andypoulton Andy Poulton - SEO 🧢🖊️ (@andypoulton) reported

    @highwaylass @Plusnet @plusnethelp Then simply make your complaint in the manner I suggested but without the threat to end your contract. Mind you, if only 1 out of several devices can connect it's not much cop, IMO

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    This is the worst internet and customer services I have ever had! #plusnet

  • Colsy18 Colin Ward (@Colsy18) reported

    @Plusnet How long will your online chat service be offline for please?

  • BeatrixMcIntyre Beatrix McIntyre (@BeatrixMcIntyre) reported

    @Plusnet I was on hold for 37 minutes, and then you dropped my call. This is appalling customer service.