Plusnet

Plusnet Outage Report in North Waltham, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in North Waltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in North Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in North Waltham, Hampshire, England 12/10/2025 22:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near North Waltham, England

Latest outage, problems and issue reports in North Waltham and nearby locations:

  • XXX1v Nicholas Hirst BSc, MRes #FBPE (@XXX1v) reported from Winchester, England

    @RobertsonDawn3 @Plusnet Oh no, poor you! Well I suppose you can still tweet though, so not all is lost

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet Totally agree let's look after each other... However you don't seem to be able to look after my mother. She has received abysmal customer service with mobile issue. Total lack of care. I'm embarrassed to say I recommended you to her. We wont be renewing any services with you

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RKHooper Rob Hooper (@RKHooper) reported

    @Plusnet it would appear that you are making it impossible to cancel BT sport subscription

  • karlhodge Karl Hodge 😷 (@karlhodge) reported

    Morning @Plusnet - no DSL light on my Outreach box since 06.20 this morning. Status on Plusnet website shows no reported issues. I'm in HD7. Help?

  • ScoLee10 Scott Lee (@ScoLee10) reported

    @Plusnet Hello. I've put our new SIM into my son's phone and it's not getting recognised. The SIM works in my phone. My Plusnet SIM doesn't work in my son's phone either..... Confused, any advice?

  • venetiangambler Andy B (@venetiangambler) reported

    @Plusnet fibre / broadband service down here at HD7- can you investigate please?

  • JaymiHC Jaymi HC (@JaymiHC) reported

    I’m a new @Plusnet customer - can’t watch TV over the internet, constant circle of death, or participate in Teams meetings for work. Useless. What’s the cooling off period?

  • NotaTrueNorthen lynsey hughes (@NotaTrueNorthen) reported

    @plusnet having trouble with my router, internet light is red - phone line is ok and I’ve tried everything

  • Photogenicfishh Blobfishh 🐠 (@Photogenicfishh) reported

    No stream today. Internet has been acting up since yesterday. Plusnet may have been bad, but at least it was consistent. BT just wakes up on the wrong side of the bed and goes on a rampage randomly..

  • misssheepy Emma Wilson (@misssheepy) reported

    @Plusnet Been there, done that, updated, changed settings, spoke to customer services. Still poor Internet and and and I have to pay when I've gone to another provider to get what I pay for!n

  • GaslingSarah Sarah Marsden (@GaslingSarah) reported

    @Plusnet please help. My partner is trying to work from home and over the last 7 days or so our connection has become abysmal. Dropping out all the time. It’s becoming a real problem!

  • anzmaraz Anna (@anzmaraz) reported

    @Plusnet A reboot worked, thank you. How do we go about claiming compensation for the 4 days it was down?