Plusnet

Plusnet Outage Report in North Waltham, Hampshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in North Waltham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in North Waltham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in North Waltham, Hampshire, England 11/17/2025 19:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near North Waltham, England

Latest outage, problems and issue reports in North Waltham and nearby locations:

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@BBCBreakfast BT/EE/PlusNet/Sky is having a mass broadband service outage. Appears to be country wide. RTO 18:00. This looks to be an Openreach backbone issue.

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    Annoyed and utterly frustrated with @Plusnet @plusnethelp 78 year old mother unable to use new mobile SIM for over a week now. Agreed someone in cust' services to own the problem and update her today with status. So far she has heard nothing. Abysmal customer experience 👎👎

  • jezrichens Jez Richens (@jezrichens) reported from Basingstoke, England

    @Plusnet @plusnethelp Your mobile service is a #SHAMBLES on Monday your customer services promised me to own and fix my 78 year old mother's mobile issue. You never called her to update her, and from the conversation I've just had... You have done NOTHING to progress resolving

  • jasonmfarrow Jason M Farrow (@jasonmfarrow) reported from Basingstoke, England

    .@plusnethelp you have a Mass Service Outage in Basingstoke and beyond (from 00:15) with a fix ETA of 18:00 but no mention on website or twitter. #sortitout #plusnet #outage #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Matthew88957799 Matthew (@Matthew88957799) reported

    @Plusnet Your crap left messages snd test fsuly no reply back plustnet your a joke

  • Matthew88957799 Matthew (@Matthew88957799) reported

    @Plusnet Bloody useless company no wonder they sre losing customers crap customer services and wifi

  • pras_nair Pras (@pras_nair) reported

    @Plusnet i think you need to give your customer service more training!!! 3 months to apply outgoing call barring. 1st attepted 24th feb, not done! , 2nd attempt 18apr , not done, called guy again, he tells me you guys dont do that service🤨....

  • ThisIsMahala Mahala (@ThisIsMahala) reported from Mansfield Woodhouse, England

    Absolutely shocking customer service from @Plusnet Been trying to cancel mobile for a month but apparently insecurity to get through is my fault for not staying online in queue for hours or trying all day every day.

  • Cazzabella83 Carrie (@Cazzabella83) reported

    @Plusnet But when I explain this problem to an advisor I get sent a link that logs me in easily.....after I’ve paid!

  • lucyellis94 Lucy Ellis (@lucyellis94) reported

    @plusnet your communication & customer service is shocking after many cancellations we had an agreed appointment today our business can’t run efficiently until you do what you promised, again we have been let down @plusnet what do you have to say?

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet I got sent a new router and although it cut out a few times I’m going to give this a day or so to see how it goes

  • Nicole61210427 Nicole T (@Nicole61210427) reported

    @Plusnet we moved into our new home 3 weeks ago and we're still awaiting Internet connection. We've just been informed it will be another TWO weeks!! This is wholly unacceptable. We were recommended you as a provider for excellent customer service. I'm not seeing that whatsoever

  • ktnolanxx katie (@ktnolanxx) reported

    @Plusnet I have ported my mobile number on 12th April and it is still not working. I rang your office and they have told me they can’t give me a date for when it will work. What is the hold up?

  • evilcrumpet TardisMechanic (@evilcrumpet) reported

    @Plusnet Hi, I'm having 3MB p/s in Swansea, has been like it for two days. Any known issues?