Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newquay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newquay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Plusnet
Plusnet is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
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Plusnet Issues Reports Near Newquay, England
Latest outage, problems and issue reports in Newquay and nearby locations:
Saint Dennis, England
@EnigmaAMC @Plusnet Only ever had 1 issue with BT fibre and that was sorted fast. They even sent me a dongle type thing to get me back online while the net locally was down
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet I’ve already submitted a complaint .. you’ve offered me a free month .. and you want to see proof of what I spent on mobile data !!! It cost me MORE per month to move to you .. I moved because of your alleged excellent customer service .. 😡
@mattybicky Hi, I hope that went to plan for you! Please do get back to us with your username if not or if there's anything else we can help with though. Sorry for the delayed response too by the way, we've been much busier than expected over social media. - Adam - Plusnet Sheffield
@Plusnet Is there a customer service today,as the telephones aren't being covered?
@Plusnet once again dealing with disconnect after disconnect. Engineer gets sent out, it's fine for 2 or 3 months and process is then repeated. Clearly nothing is actually being done to solve the underlying issue.
@Plusnet is there any news on Internet access which has been down since 11 a.m. today. Derby DE21.
When you're stuck with a mobile supplier whose site and comms are staggeringly, woefully bad. Plusnet - get your act together!
@Plusnet have you got service issues with landlines in the LE5 area as trying to contact my vulnerable mother and can’t get through (unfortunately not in the area to go check on her ) or please respond .
@Plusnet hi - my broadband was supposed to be turned on by the 29th, I was told there would be one day delay but it’s still not working, can anyone help?
@Plusnet moved home and started a new contract with you... and you've charged me £329 early termination charge??? I haven't gone anywhere as a customer!! Appallingly bad service received during this whole house move
@Plusnet trying to get through to customer service all day long and so far unable to even get through as I keep getting cut off as i queue, any suggestions?