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Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newmarket, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

CityProblem TypeReport Time
Newmarket Internet 1 month ago
Ely Wi-fi 9 months ago
Haverhill Internet 1 year ago
Ely Internet 1 year ago
Ely TV 1 year ago
Newmarket Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo
    Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50
    Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Saffrontulip
    Daisydewdrop🇬🇧🇬🇧🇬🇧 (@Saffrontulip) reported

    @OurAsh1066 @Plusnet I am with talktalk, has anybody else noticed that when it comes to about 8 pm the wifi keeps dropping out or slowing so much it just keeps freezing. We are rural and have terrible internet speeds but its really bad in the evenings

  • CorpPOPHyde
    POP (@CorpPOPHyde) reported

    @Plusnet @plusnethelp we are under the impression now that 1 of our volunteers has received a debt letter at their home address! how is that even possible? we have evidence of all our past correspondence with you we even emailed Phil Jensen detailing the bad service (2 of 2)

  • OurAsh1066
    Our Ash™️ 🇬🇧 (@OurAsh1066) reported

    What ******** is going on with @Plusnet? Has it reinstalled dial up in to my home without knowing it? It has been an absolute pile of salty dog **** for the past few days.

  • lizpusey
    Liz Pusey (@lizpusey) reported

    but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.

  • helensurridge32
    Helen Surridge (@helensurridge32) reported

    @plusnethelp I need internet to do my NHS job. 9 working days without internet is really poor! Not how you keep loyal customers @plusnethelp @Plusnet

  • walksmimi
    ElizaW (@walksmimi) reported

    @steve87540247 Not yet! @Plusnet is the provider & they said BT will fix as fault at the exchange. Ridiculous the time it takes when we all need to stay home but need the internet! #comeonBT

  • rossthebassist
    Ross Hindhaugh (@rossthebassist) reported

    looking forward to finally getting rid of @Plusnet in September. How they get rated so highly i will never know. Worst router ever.

  • Capperisms
    Graham Capper (@Capperisms) reported

    @lizpusey @plusnethelp @Plusnet That's attrocious service. Might be worth talking to Money Saving Expert, or even You and Yours. They'll bump Plusnet into action and maybe reduce the chances of it happening again.

  • takuberry
    Takuberry needs a hug! but we got double the goal! (@takuberry) reported

    So the engineer who was booked in today had the audacity to say that I didn’t call them up to confirm. Hello, it’s confirmed through the isp! @plusnet there’s something up when the engineers you hire give a stupid excuse like this.

  • SophieWright09
    Sophie Wright (@SophieWright09) reported

    @Plusnet @plusnethelp Huge issues again with my broadband... And no one to call??? Can someone please contact me!