Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Nichol
(@gillian9954) reported
@O2 switched from plusnet yesterday lunchtime with PAC code, received sim today but old service still working
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Harjit
(@harjybop) reported
@Plusnet still waiting for my number to transfer over from old provider. Told would be Wednesday now told could be whenever??? Awful service. Why did I switch!
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Darksider
(@BenMyatt74) reported
Very confusing messaging from @Plusnet have had an offer for a new 18 months fixed price contract that have signed up for some days ago but STILL getting comms about my service ending and deals for me (all with different prices on at more than I have just resigned at?) #confused
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Fuzzy Duck Lee 🦆 / fka FuzzyDucksTV
(@FuzzyDuckLee) reported
BT TV, BT Sport, BT Mobile, Plusnet, EE, BT Business and Public Sector, BT Global Services, BT Wholesale and Ventures – provides network products and services to communications providers (CPs), voice to UK customers via 999. All have access and help available. I was a founder.
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RD
(@Ruthyrooroo) reported
@Plusnet my broadband has been down since yesterday. BS15 area. Is there a problem in this area or is it just me? I’ve done all the usual things to reset it, still no joy.
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Jenny
(@Goldcrest44) reported
@Plusnet (2) We phoned yesterday AND this morning to reconfirm the appointment. By 1pm there was no engineer. We phoned again and were told the appointment has changed to the 10th. No apologies no warning and no way to change it. You are letting down an elderly vulnerable person
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Plusnet
(@Plusnet) reported
@StuartMcGinley Hi Stuart, I'm sorry to hear you're looking at leaving us. Discussing contracts is one of the few things we can't aid with via this support channel; I'd recommend giving our Customer Options Team a call, as they're better suited to help with this query. -Tony Plusnet Sheffield
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Jane
(@janewilson130) reported
@Plusnet can I ask why I'm being charged for cancelling my service when my contract ended Oct 21 ?
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Blank
(@AQueerPanda) reported
Well plusnet is rated 1.8 on trustpilot, which surprises me coz I've used them before and had zero problems. I'm torn between them and One Stream, which TP rates 4.5 :P Everything is a roll of the dice, sod it, One Stream it is :P
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Plusnet
(@Plusnet) reported
@happyhippiOG That's not a problem. If you do need anything from us, just drop us a message. - Curtis, Plusnet Sheffield