Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/19/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joe__ratcliffe Joe Ratcliffe (@joe__ratcliffe) reported

    @Plusnet Slow speeds, nothing loads, god awful connection on my PlayStation. This has been going on for nearly a year

  • cursormundi Brian McMahon (@cursormundi) reported

    Outage continues, affecting also the local convenience store/post office et al. If @Plusnet rely on @BT_Openreach to swap out dead batteries from roadside cabinets and they in turn rely on the power company to provide uninterrupted power , who is the power company?

  • JillMcInerney1 Jill McInerney (@JillMcInerney1) reported

    @Plusnet the best Plusnet has got …..Mohammed in Leeds, sorted my WiFi problems, was sympathetic to my lack of technical knowledge, called back today to check if everything is ok 👍 #besthelpever #gomogo

  • Big_Tim47 BigTim47 (@Big_Tim47) reported

    Plusnet. Anything better than what I’ve endured last 3 weeks. Business loss, business partners webinars loss. The list.. and stress goes on.! I want revenge for all of the trouble and stress caused to me .. Am sure I’m not alone…

  • wales_steve Steve Aldridge (@wales_steve) reported

    @anubeon @Plusnet Binned them years ago. When they first started they were good and a bit different (you got fixed IP addresses which we needed for work), customer support excellent. It went downhill quickly.

  • frankie_mcstein Frankie Mcstein (@frankie_mcstein) reported

    @Plusnet Is Anoush slang that I've missed or is it actually some poor dude/ette who literally never gets a day off? Are they chained to their laptop, weeping while they post merry statuses? BLINK TWICE IF YOU NEED HELP!

  • ianmatchett Ian Matchett (@ianmatchett) reported

    @Plusnet Hi, troubleshooting question, I am in online meetings 8.45 to 10.30 a few mornings a week, every time from just after 9 to about 9.20 my connection is very unstable. How can this change please? It is a consistent issue.

  • anubeon 🌹Lee Hyde 🌹#EarnMyVote #SocialismOrQuits (@anubeon) reported

    Pretty **** of @Plusnet to not include MMS' in either they Text or Data allowances. The way they treat long term broadband/fixed line customers is also woeful. No sweatheart deals, just a persistent shafting until/unless you've the time and timerity to phone up & argue the toss.

  • bluecanary1977 Pete Whitney (@bluecanary1977) reported

    @Plusnet we have issues with phone and broadband at home. Phone rings when incoming call but cuts off on answering. Can't dial out. Broadband either not connecting or ridiculously slow.

  • GilesMeehan Giles Meehan (@GilesMeehan) reported

    @Plusnet I would, but the link doesn't work