Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/18/2026 18:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GivingCuppa Giving up and having a nice cuppa instead (@GivingCuppa) reported

    /3 Ofcom is urging EE, Plusnet, Shell, Sky, TalkTalk and Vodafone to support struggling households by also introducing social tariffs.

  • MsPaulineMarks ♥Pauline Marks♥ (@MsPaulineMarks) reported

    @Plusnet I've done the 'text to switch' to u, sent u my pac number, u've emailed to say my sim is on its way but it has a completely different mob. number on the email, does that mean my number hasn't transferred? It said you cancel with my old provider too is that right? Thx

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet @UswitchUK @BBCWatchdog no more relaying same story to plusnet had enough. Want to write a complaint. Who to please?

  • Shicky4 Nicholas Shaw (@Shicky4) reported

    @Plusnet any issues with mobile network? I've had none for over 24hrs

  • JagexKieren Mod Kieren (@JagexKieren) reported

    Anyone got recommendations on modems/routers? I just want to replace the Plusnet one with something better, particularly range and hopefully less issues generally

  • krislord Kris Lord (@krislord) reported

    @Plusnet any plans to support Apple Watch in the near future? Plusnet mobile is great value but without Watch support it’s not an option :(

  • Zac_Greaves10 Zac (@Zac_Greaves10) reported

    Just a heads up never get plusnet Internet, the advert says "we'll do you proud" but I'm not proud at all

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    I switched from sky to plusnet. Sky all worked fine. Plusnet took over and no landline and no broadband Faulty line. Fine before. Earliest fix date=no pay. No fix til fri pm. No landline no Internet no mobile signalTotally cut off at home @plusnet @UswitchUK

  • chibo82 Chi Diep (@chibo82) reported

    @Plusnet broadband not working. Red light flashing M4 Manchester.

  • gymnosophist123 Handsome Bob (@gymnosophist123) reported

    @Plusnet I've just joined as a sim only mobile customer. Are there plans to activate WiFi calling? I have no signal inside my house.