Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 11/27/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @DuncanDucky Hey Duncan, Sorry to hear this, it is Plusnet Mobile or broadband you're having issues with? - Noor

  • RichardSandells Richard Sandells (@RichardSandells) reported

    @Plusnet can't make it receive mobile calls for last hour! Is there a Plusnet mobile network issue??

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @forkandcarrot Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @Janks_3 Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt

  • AlexMunro Alex Munro (@AlexMunro) reported

    @Plusnet hi, I'm not getting any mobile service. Are there any issues?

  • michaeljsmith92 Michael Smith (@michaeljsmith92) reported

    @LesHemmings @plusnethelp Definitely Plusnet, it’s happened to their network in the past too!

  • gracerosemcneil Grace McNeil (@gracerosemcneil) reported

    @plusnethelp is there a mobile service issue? Both husband and I can't make or receive calls, both on Plusnet Mobile. Urgently awaiting news, so what is happening?!

  • vinsona85 Andy Vinson (@vinsona85) reported

    @plusnet - your service appears to be down?

  • FrankC52 Frank Cooke (@FrankC52) reported

    Come on Plusnet just spent 30 plus mins on phone and was to keep a lookout on Twitter for info! that's a joke as you don't seem to know the network is down so unable to make calls.....

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @ConnectingGary Some customers are experiencing problems when trying to make or receive calls on the Plusnet network and we’re working quickly to resolve this. Data and text services are unaffected. We’re very sorry for any inconvenience caused -Matt