Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/03/2026 12:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • lys136 lysanne (@lys136) reported

    @hareinthefire @Plusnet @pfrr Apparently no known issues, but going to complete tests, that was 30mins ago, it's all gone very quiet from the diagnostic bot.

  • challiscj Christopher Challis (@challiscj) reported

    @pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.

  • lys136 lysanne (@lys136) reported

    @AndrewGalvin14 @Plusnet Same in DE56, please help, I need to log back into work

  • josh_the_tech Josh (@josh_the_tech) reported

    @redskarr @bigcox I’m on plusnet and no issue where I am. Working from home at full speed

  • stefandyson Stefan Dyson (@stefandyson) reported

    @AlexLewSec @Plusnet Looks like a nationwide outage, wouldn't take it personally

  • josh_the_tech Josh (@josh_the_tech) reported

    @bigcox Awful customer service. People in an offshore call centre who just follow scripts. It’s all Openreach infrastructure so I’d go with someone like Plusnet, same speeds but you get much better customer service if you need it.

  • seicosid Jean Harding (@seicosid) reported

    @Plusnet PLEASE CAN YOU PROVIDE AN UPDATE ON THE CURRENT NATIONWIDE OUTAGE! We work from home and rely on a stable internet connection. We need to be able to give our employers an update or at least an ETA for when this issue will be fixed, but all we get from PlusNet is silence!

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • fieryfredgater Helen Wells ❤️ 🇺🇦 🌻 &🖤🐘♡💜 (@fieryfredgater) reported

    Aargh @Plusnet Internet not working... boo.

  • challiscj Christopher Challis (@challiscj) reported

    @Plusnet @AlexLewSec @plusnet you know there's a nationwide outage. Your service staus page is down. Where are you providing updates for your customers?