Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 12/13/2025 18:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mightymaureen Maureen Mahon (@mightymaureen) reported

    @Plusnet I can't get onto the apps on my TV. Does that mean that your services are down at the moment? I've tried Netflix & All 4.

  • Woodsider8 Big'un (@Woodsider8) reported

    @Plusnet Is there an issue with Plusnet mobile down in Cornwall? Both mine abd wifes mobiles are not dialling out.

  • brianjohnson141 Brian Johnson 🇪🇺🇵🇱🇵🇸🇹🇹 (@brianjohnson141) reported

    @dsue1441_re EE for last few years, part of BT group & BT offered me a better deal this time. Do it through local store as with EE for mobile staff excellent. I believe PlusNet are also part of BT. Never had problems with EE

  • nacra6 nacra6 (@nacra6) reported

    @Plusnet Terrible broadband. It gets disconnected several times a day but on the service status website there is no mention. I sorely regret switching over.

  • Plusnet Plusnet (@Plusnet) reported

    @faceforadio1 Hi there! I'm so sorry the service was down for you yesterday, I can see it is now back online for you. Do let us know if there is anything else we can do for you or if you have any further questions or queries. - Jess, Plusnet Leeds 🌻

  • SueBarnish Sue Barnish 💙 Save Lives - Wear a Mask 😷 (@SueBarnish) reported

    @sue_lees @dsue1441_re We have Plusnet... an issue a few weeks ago was dealt with by @plusnethelp very professionally. It took a while to resolve but they kept on it till it was. No real problems with them at all tbh

  • PeteEgerton Pete Egerton (@PeteEgerton) reported

    A little #broadband tale… Call current provider @TalkTalk to get a better deal, they can’t match @Plusnet & so we sign up. Email from TalkTalk, “we can do a better deal!” Cancel Plusnet, continue with TalkTalk. Despite cancellation, Plusnet plough on with process & send router

  • krislord Kris Lord (@krislord) reported

    @Plusnet morning, woke up to no internet. Line is sync’d but won’t connect. No errors in log. Can you help? Meant to be working from home today!

  • backagain08 Sceptic (@backagain08) reported

    @Plusnet Does this mean you can fix the fact that since joining Plusnet my broadband speed at home has halved averaging 20 Mb/s! I am sick to death of buffering!

  • sue_lees Sue Lees 💙💜 (@sue_lees) reported

    @dsue1441_re Plusnet. It's been great, we got it when there was an offer. Customer service is UK based & been spot on when needed. I got it for my 88 year old mum too as her hearing isn't too brill & she finds it hard to hear any advice & instructions if overseas call centres.