Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/31/2026 23:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ConservativeCCh ConservativeChitChat (@ConservativeCCh) reported

    currently experiencing phone / interweb gremlins. BT phone not having calls coming in/out (apparently they'll have it fixed "by Thursday") Plusnet broadband slow asf, currently 1002kbps downstream connection (1364kbps attainable) 🤦

  • AethyrUlf Aethyr Heartsong ΘΔ | 🐺🌕MAXIMUM AWOO🌕🐺 (@AethyrUlf) reported

    @Plusnet Hi there, I got no response to my query yesterday, I need service set up at the new (nearby) address I'm moving to but may need an overlap period with my current place. What's the best way to do this? I would like service at the new place ASAP.

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet still waiting for your customer service ? Its #notgood

  • Fisherking2000 Kingfisher (@Fisherking2000) reported

    @Plusnet is there a problem in IP12 ? No internet today

  • rmariet7 𝓜𝓪𝓻𝓲𝓮 ♌ (@rmariet7) reported

    Looking to change Internet provider. I'm with #Plusnet just now, who started at a low price which has grown to same as #BT. But I'm not getting a great service recently. It goes off frequently throughout the day, every day since Christmas Day. Suggestions?

  • molmans_ remy the ratatouille (@molmans_) reported

    @Plusnet ur internet is a shambles. how is my ps4 telling me it can’t connect bc the signal is “too weak” when the router is right next to the tv ??? sort it out pls x

  • Psycrowe_84 Robski (@Psycrowe_84) reported

    @Plusnet Hi Plusnet, I just had an amazing experience with Dom from the customer services team (he said he is based in Merseyside), he is a credit to your workforce and if there's any kind of recognition scheme I hope he can be considered cos he is a star ⭐

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet this is #badservice @Plusnet you never got back to me in a hole day !!! Any one want to phone me about this #service ? Please

  • JJ56123 JuliaPoems (@JJ56123) reported

    @Bridget9995 It's Plusnet broadband which I would NEVER recommend to anyone. No, the landlord decides...

  • HC_MORGANS H C Morgan (@HC_MORGANS) reported

    @Plusnet Hi my broadband is running slow. Please help.