Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Collectable bazaar
(@Collectablebaz1) reported
@Shigufta1 @virginmedia Happy New Year I was with virgin a few years ago the customer service is awful ended up moving to plusnet cheaper and customer service is excellent
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Avneet Patwalia
(@akpatwalia) reported
@Plusnet On a instant speed check the service seems ok but over consistent long term use it has been totally unreliable. Can someone please kindly contact me to see how we can resolve this. The router has been changed but this has not helped. @plusnethelp
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Char
(@fashionpansy) reported
@LankyCarGuy @Plusnet hahahaha it’s not that bad!
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Plusnet Help
(@plusnethelp) reported
@luckyboblondon Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Matt
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Crone(akaCorona)🤒Alone😷
(@PamillaBAV1) reported
@jlandpartners Hey John Lewis - d'you have any idea what an absolutely rubbish broadband service you've put your name to? Operated by @Plusnet (MinusNet) who take the cash up front, cancel the order without telling anyone & hang on to the cash for weeks after.
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Griff #BritishIndependence #doingwhatsright
(@thegriffter) reported
@eva_angel9 The thing is that both of those will be using the same wires, cabinets and connections. If one is not so good there's no reason to believe the new provider will be any better without engineering support. I use PlusNet and love it, BT support! Arguably the best.
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Toby Gavin
(@tobiasgavin) reported
@bt_uk You are not my isp @Plusnet @plusnethelp is! Though they piggy back on a crap network in my area. Its pathetic that in this day and age we cant get a better network mSSIVE #BROADBANDFAIL
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Heather
(@HeatherK72) reported
@Plusnet On/off for the last 3 days. Just in time for back to work. Awful service
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Joel Didcott
(@JoelDidcott) reported
@mdsmash @BBCTech I think the issue there is the fact you're with EE. I'm with Plusnet, pay £21 p/m on a 12 month contract, got a £60 reward card and get my max theoretical speed for my area (40mbps) and get a minimum guaranteed speed else I can exit early. You've just got to shop around.
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Giles.. Fortunately unique.
(@GilesMeredith2) reported
@eva_angel9 Have you talked to them about your router. I was with sky for years and when it got bad they replaced the router. I joined plusnet last year and had issues until they changed the router for a better one. All good now. The pipes are the same whoever you are with.