Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/22/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    @Plusnet is your service down currently in WA14? My internet has randomly gone off then showing as on but I can’t connect any device to it?

  • chivey Chivey for PM 💙 (@chivey) reported

    @Plusnet Are you having major broadband issues everywhere? I can’t see that you’ve said anything. Been on a call waiting for 45 mins now!!!

  • EdwardTwem edward Twem (@EdwardTwem) reported

    @Plusnet sat on hold for 30 minutes, internet is down and still unable to connect. Unbelievable

  • JustCrac Just hear for the crac (@JustCrac) reported

    @Plusnet @KittyRM Everyone’s having issues all over the UK. Plusnet is a disgrace

  • clairemorris92 claire phillips (@clairemorris92) reported

    @SoProJanet @Plusnet Mine is down too! So annoying can't access anything @Plusnet please fix it!

  • alistairsbrain Alistair Cohen (@alistairsbrain) reported

    @Plusnet Is your service down? Router says no internet connection and can't even access your service status page. Been like this for the past 45 mins or so

  • atter007 Paul Atterbury (@atter007) reported

    @Plusnet internet down in YO11

  • CrowdSurfin IZ*ONE Always in my heart (@CrowdSurfin) reported

    @pfrr @Plusnet Internet out in North West near Burnley. Plusnet with the usual piss poor customer service and copy paste bots replying to everyone.

  • mikeday1983 Mik (@mikeday1983) reported

    @Plusnet My elderly parents are reliant on your broadband but the internet drops out randomly all the time, pretty much daily. Now the service is completely down and customer service won't take any calls. The service and support is disgraceful

  • Beyond_Bob Lord Bob of Gibbets Brow (@Beyond_Bob) reported

    @Plusnet Hello, in TA4 area, is there a known issue with your BB FTTC service in this area? Have had no internet service for over 30 mins, your service status page will not load.