Plusnet Outage Report in Newmarket, Suffolk, England
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The latest reports from users having issues in Newmarket come from postal codes CB8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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E-mail (8%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi |
Community Discussion
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet @plusnethelp I am asking you to be proactive and reach out to a customer who has had to consistently (almost daily) chase you for 6 weeks to ensure you are delivering a service I am paying for (which you are not). 3/
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Tim Leng
(@timleng) reported
@lemonfreshrob I used them for a rental property and was close to swapping to them here, but absolutely bloody not after all the problems. I’d recommend plusnet in London - they’re were faultless when I was there.
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Gareth Hill
(@GarethHill1) reported
@Plusnet I wasn't the original poster, I was highlighting that terrible service by you not replying to her. Strange that you replied to me!
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James ‘the Owl’ Wise, #TeamMoM
(@TenguPlaysGames) reported
Seriously @Plusnet. Can you sort out a internet service that doesn’t go down multiple times a year. Not like me or my wife need the internet to work or anything. Or is poor quality service your brand now?
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Joanna390
(@Joanna3901) reported
@Plusnet The activation went through about 12 hours later, even though I was quoted two hours. So nothing to do on that now. But aren’t you going to respond regarding the awful service I got on the phone?
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ZuluFoxtrot
(@ZuluFoxtrot7) reported
@Plusnet Question is, do we change supplier, or are you going to pull your fingers out and sort the problem?
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Gareth Hill
(@GarethHill1) reported
@titchtamsin @Plusnet Looks like they can't get online at all to even reply to you! Terrible customer service
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Brenda Evans
(@evans_chirrup) reported
@Plusnet Can't open the login page using wifi from my phone, but managed to open it using data. Suggestions please?
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Joanna390
(@Joanna3901) reported
@Plusnet shocking service yesterday. I called around 1940 and was answered by a man who said ‘we are asking our customers to call back tomorrow’. He then cut me off! 1/3
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Seònaid Lafferty
(@Casarlach) reported
@Plusnet it’s been 7 weeks since I told you about my house move. Last week my router started intermittently working (7mbps download & 0.8 upload). Today you debited my account for a service I cannot use. I’m bored of calling everyday with no resolve. I don’t trust your service 1/