Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jahan Dhondy
(@DhondyJahan) reported
@Plusnet Can you please provide me a customer service phone number rather than automated messages…well frustrating we’ve had intermittent wifi for two days
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PJN
(@pj_neris) reported
@Plusnet @plusnethelp You ignored my last message re interruption in my home’s broadband service. It continues happening at a few min. past 1 AM. Next you will hear from me will be at the time of contract renewal.
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Ashley Copestake 💙
(@Ashc7) reported
@SamanthaQuek @BritishGas @BritishGasHelp I bought myself out of Sky mobile contract, was awful. No signal at place of work & **** slow even when I had one. Went to Plusnet, fantastic service 👍
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Pezz8-2.0
(@TheJohnPerry) reported
@donholio Virgin is BY FAR the fastest when It comes to down load But I guess plusnet will be fast enough to relaunch my YouTube stuff and upload videos and steam,
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Rainbow-Ninja
(@Rainbow80870929) reported
Don’t use @Plusnet - absolutely appalling service. Broadband constantly slows when using. First day of isolation and it breaks completely. They can’t fix the issue until Friday. Leaving me unable to teach the class that is waiting for me or post them work!
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Howard Fisher
(@sciolisthjf) reported
@Plusnet The reply I was sent on Monday just looked like a holding reply. You didn’t actually confirm that by mb your new service email actually meant MB.
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Driifty_
(@Driifty_) reported
@Plusnet I did dm and got hit with yet another auto message … 4+ hours without internet.. finally got onto ur live chat via my phone on the website for another auto message service to find all phone lines shut at 8pm!
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heidi kass
(@heidikass) reported
@Plusnet were having issues with our broadband right now :( have done so for last few weeks. Have reset but no better and just freezes on the help page on your website. Please help!
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Plusnet
(@Plusnet) reported
@torwalker2 Hi Roger, I'm sorry to see this. We're not aware of any issues which may have caused that but please do get back to us on a DM with your username if that happens again. - Adam - Plusnet Sheffield
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Anna Mayhew
(@windmillmind) reported
@Plusnet serious issues with my router and v important day of zoom, how am I supposed to contact you? Your chat function isnt online and your helpline number "has not been recognised. Please let me know how, because this is ridiculous.