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Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Newmarket, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

CityProblem TypeReport Time
Newmarket Internet 1 month ago
Ely Wi-fi 9 months ago
Haverhill Internet 1 year ago
Ely Internet 1 year ago
Ely TV 1 year ago
Newmarket Internet 2 years ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo
    Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MelanieHenwood
    Melanie Henwood (@MelanieHenwood) reported

    @RichardnotatKF @Plusnet It’s awful, even their webmail is down. Fortunately my gmail and iCloud accounts are still functioning, but they’re not the ones I use for work! 🙄

  • MARKAFN
    MARK SOUTHWELL (@MARKAFN) reported

    @AK90881221 @Plusnet It’s because they’re completely broken today

  • McGeorgeOfTheJ1
    McGeorgeOfTheJungle (@McGeorgeOfTheJ1) reported

    @AttieMacdonald @monsterjamgold @Plusnet Basically they are needing to go through a 3rd party to fix it, essentially why it is taking as long. They just don't want to admit it.

  • c_gribbs
    Craig Gribble (@c_gribbs) reported

    Is @Plusnet down? I know about the Email service, but everything else shows its working fine. I have no broadband. Anyone else having issues?

  • __Cappo__
    Mark Phillips (@__Cappo__) reported

    @SusanSmall7 Plusnet email (incl subsidiaries such as Force 9) have been down all day, and @Plusnet aren’t saying much, sorry, anything, about any expected return of service. Next planned update from them is 0800 tomorrow, but they failed to update at several published times already today.

  • GlennGa53931271
    Glenn Garrett (@GlennGa53931271) reported

    @Plusnet @Google Dear PlusNet, I’ve had no email access today having tried multiple devices and webmail without success. I understand that from news reports that there’s a generic issue but that doesn’t help when I’m urgently waiting for test results to be emailed. When will it be fixed?

  • LeTwitteur
    David Thompson (@LeTwitteur) reported

    @Plusnet hello still no email service or replies to my tweet / DM. Please can you update on your email services? When can we expect it to work again?

  • MiaWest2304
    Mia Weston (@MiaWest2304) reported

    @Plusnet Never mind spouting nonense like this. My email (& that of most others) has been down since about 8pm last night and you're hoping to fix it by tomorrow morning! Utterly useless. Time to vote with our feet.

  • LoneLeVay
    LoneBee (@LoneLeVay) reported

    @Plusnet @TonyOcton If only some why no temporary fix for those affected. Is there any indication of how many are unable to access their mail?

  • __Cappo__
    Mark Phillips (@__Cappo__) reported

    @Plusnet the lack of any meaningful updates or any real explanation or expected return of service is pretty poor for a company of your size. I know I wouldn’t have got away with this level of (no) customer liaison during my working life as a MSP. Not good enough. #plusnetdown