Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/11/2026 07:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • evans_chirrup Brenda Evans (@evans_chirrup) reported

    @Plusnet since some time yesterday evening I've been unable to log in to my email account. Can log in to Plusnet without problems. Help please

  • ianboothroyd Ian Boothroyd (@ianboothroyd) reported

    @plusnet Just found out from your service status page that the fault with my plusnet e-mails is at your end, not mine. You say it occurred this morning but no – it was down last night. Fix it soon please…

  • SazEHyde Sarah Hyde (@SazEHyde) reported

    @Plusnet I'm also having problems logging into my email.

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet It’s been down for over 8hrs!

  • RogerOB49 Roger (@RogerOB49) reported

    @Plusnet Hi any idea when you will get this Probus sorted as here in Lowestoft our email is not working

  • stardate1234567 Vada (@stardate1234567) reported

    @Plusnet Is your email servers down? If so how long will it be before service is back to normal?

  • JamesHumphrey23 James Humphrey (@JamesHumphrey23) reported

    @Plusnet still can't access email I have been sent. Is this meant to be fixed now or are you still having problems?

  • Plusnet Plusnet (@Plusnet) reported

    @WardDEC Some customers are having problems logging in to their email and we’re working quickly to resolve the issue. Plusnet broadband, mobile services are not affected and we’re sorry for the inconvenience caused -Matt Sheffield

  • failedmuso Rob Puricelli (@failedmuso) reported

    @Plusnet Any chance of an update on the email server issue that ISN’T a copied and pasted stock answer, Matt? #PlusnetEmailDown

  • borisplerne Boris Plerne (no connection to any other Boris) (@borisplerne) reported

    @debtkaye @Plusnet Same here, apparently they are working to fix it