Plusnet Outage Report in Newmarket, Suffolk, England
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The latest reports from users having issues in Newmarket come from postal codes CB8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Sam
(@SamuelR) reported
@Plusnet I was told by tech support to buy a new microfilter and that I would be able to have the credit for it applied to my account - however the person I spoke to did not open a ticket or any way for me to send the receipt. Can you please help?
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Plusnet
(@Plusnet) reported
@rockfieldsteve I'm really sorry it's been difficult for you to cancel the BT sports. I can sort it for you straight away! I'd just need to take the account username please? - Curtis, Plusnet Sheffield
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Charlotte
(@bagpussforeva) reported
@Plusnet is there an issue with peoples connection to Wi-Fi?
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Plusnet
(@Plusnet) reported
@Tweetyness Hi Nessa, I'm very sorry for the delayed response. If you'd like to update your DD details for a Mobile account, you'll need to speak to our Mobile Support Team by dialing 500 from your Plusnet phone or by calling on 0800 079 1133 between 8AM-8PM. -AJ, Plusnet Sheffield
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Livs McDermott
(@LivsMcD) reported
@Plusnet I got a payg sim to use in a router and it's not working. The number is 07421235782 and I'm trying to use it in ZE29AS
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David
(@peakydav_bwfc) reported
@Plusnet shocking service unable to speak to anyone for the 3rd time today after cancelling our line in error!
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senti mentix
(@sentimentix) reported
@Plusnet My elderly, vulnerable parents' landline has been down for 16 days and counting... Plusnet knows they are reliant on an emergency telecare system connected to the line, yet they have delayed and put on hold the engineering work repeatedly. (Question ID 228600830)
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geordielad2030🏴 #NUFC
(@Steveuk2030) reported
@Only1JG18 I've been with plusnet a few year without any problems
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Scott RJ Basher
(@ScottRJBasher) reported
@Plusnet what a failure over the last month and a half. Patchy or No Mobile Data for weeks, then no phone signal at all. None of the customer service ppl bothered. I've now joined @SMARTYMobileUK
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Plusnet
(@Plusnet) reported
@CraigPWilson Once your current service goes off, switch over the routers. It may not work straight away as the Fibre work will be on going but we'll drop you a text and email once it's ready to use. - Curtis, Plusnet Sheffield