Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Serena Jones ⚙️🖊️
(@Serena1642) reported
@greencoatboy These companies are a nightmare, I've not found one that can get a job done or a basic problem resolved without endless back & forth bureaucracy & plain incompetence. Plusnet repeatedly failed to collect correct DD payments, then blamed me & throttled my internet as a punishment!
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Andrew Wilton
(@AndrewW08367584) reported
@Plusnet I need someone to contact me regards an issue, which I believe to be my router, where the connection intermittently drops and then reconnects. Most tests advised on your website have been done with no joy
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groundhopper80
(@groundhopper80) reported
from
Bury, England
@Plusnet hello help signal is on and off for the last hour.
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Donnythebull
(@plot130) reported
@Plusnet Hi, the problem with accessing YouTube seems to have come back again today. It tells me I am offline although I can connect to all other websites.
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Karen Watton
(@watton2_karen) reported
@Plusnet , 2nd day with signal that isn't strong enough to reach my bedroom. Such a joke!!
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Michael Oldman
(@MichaelOldman1) reported
@Plusnet Please please please stop harassing me. I literally just want someone, anyone, to please stop sending me these text messages. I'm *not your customer*, so it's unsurprising that you can't take my direct debit. You have no right to badger me like this, I owe you nothing
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Paul
(@byteguy) reported
@Plusnet Used to get 23Mbps download, now its:- Your broadband service Product: Unlimited Fibre Estimated Download Range: 20 - 33Mbps Estimated Upload Range: 5 - 6Mbps Minimum Guaranteed Speed: 16.3Mbps Current Line Speed (Download): 13.8Mbps
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Chris Randall
(@ColonelRanders) reported
@Plusnet In Poland. I only have H+ (2G) while my wife (same handset) also on Plusnet, has 4G. No amount of turning onto airplane mode, or turning on again is helping. I see numerous community forums on your site with this problem and no resolution. Is my only solution to switch?
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Plusnet
(@Plusnet) reported
@GraceSmithx Hi there Grace, sorry for the delayed reply from us and for the connection problems. Could you please send us a DM with your username if that's still a problem? - Adam - Plusnet Sheffield
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kelly marcus
(@kellyma18116733) reported
@Plusnet are there any internet connection issues in the EH5 area?