Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 12/24/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • KathLangrish Katherine Langrish (@KathLangrish) reported

    @plusnet Totally shambolic loss of service with an email breakdown now lasting over 3 days, unable to send/receive, and a number of emails lost in the ether. #plusnetfail

  • SeLbZ__ SelbZ__ (@SeLbZ__) reported

    @Plusnet Please can you fix the internet issues? I constantly have to restart my router and it doesn't fix anything.

  • HillPollock Stephen *******-Hill (@HillPollock) reported

    @fraserboyd Yes ME for 2 days now. Disgraceful! Will they give us a credit? I bet not!Just this message that says nothing! "Major Email Outage Hits Plusnet’s UK Broadband ISP Customers UPDATE2..its 2 days now.Are they still damping down the bonfire and barbeque.Get on with it please Plusnet

  • Noel000123Noel No oil (@Noel000123Noel) reported

    @Plusnet for the last two months I’ve been pestered my faults on my #plusnet, almost every signal evening I’m ending up turning my router off and on, or my wifi is just dropping off, it’s on all devices. phoned umpteen times to yourself and done complete resets, system still ****

  • lizcooperclark liz clark (@lizcooperclark) reported

    @Plusnet @MCKENZIEPICS Saturday morning and still having problems, intermittent, emails not sending out...help!

  • Roberthastosay Robert (@Roberthastosay) reported

    @Plusnet My service goes on and off. I managed to send and receive emails 30 minutes ago but now I cannot send again, It is utterly pathetic. My email was provided by Madasafish who were brilliant, never any problems. Since you took them over it has been awful.

  • Carolin22478581 Caroline Drew (@Carolin22478581) reported

    @Plusnet @LindsCollumbell Working quickly as possible?? It seems you've got a major problem! Ive got an important email to send & going to have to create an email address with another provider as it's been failing to send for 2 days

  • snowford21 Maggie Stableford (@snowford21) reported

    @Plusnet For 3 days I've had problems receiving and sending emails from my laptop and phone. Coincides with new phone purchase. Very frustrating.

  • _CHUCKLEBUTTY Gladys Chucklebutty (@_CHUCKLEBUTTY) reported

    @Plusnet NOPE Email is down AGAIN and even your service status isn't working ! What is going on guys ???

  • michele_selwyn Michele Selwyn (@michele_selwyn) reported

    @Daily_Express @Plusnet Still not working !