Plusnet Outage Report in Newmarket, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (64%)

2. 

   Wi-fi (15%)

3. 

   E-mail (10%)

4. 

   Total Blackout (9%)

5. 

   Phone (1%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• Brides By Solo (@bridesbysolo) reported 10 minutes ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

• Christine Taylor (@christinet50) reported 31 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Brian Eve 💙 (@BrianKEve) reported 42 seconds ago

  Hey @Plusnet my Broadband has now been out of action for an hour. I've reset the router constantly in that hour. The last time this happened you said it was down to @BT_uk Post Code area is CM2 6 Will it be fixed today please?

• Matthew Broughton (@Broughton500) reported 44 seconds ago

  anyone else having plusnet internet problems?

• Fred (@fatboyfred) reported a minute ago

  Can't believe that after waiting two months for @Plusnet and @OpenreachHelp to install broadband and due to poor service I cancel contact. I now have had to wait a month for a refund which was promised within 5 working days. only went with them as I love @JasonManford in the ads

• Donna Pasquill 🏳️‍⚧️ (@Pasquills) reported 4 minutes ago

  @plusnethelp @Plusnet I am at the most crucial part of me degree, I have five modules all with essays due over the course of the next month and a dissertation to submit, your internet needs to be working, that is what I pay for, please fix it

• Michael Barnard MBE PGSR and PrScE of Cornwall (@MAJB63) reported 6 minutes ago

  @Plusnet @plusnethelp Very disappointed with the WiFi coverage, router in the same place as the last provider which covered all rooms and garden Now have have good coverage in 2 rooms poor coverage in most other rooms and none in the garden

• Amber Denny (@Amber_DennyLGfL) reported 11 minutes ago

  @Plusnet Upgraded my plan, told sometime in next 10 days my internet will switch. Sat at my desk today ready for another work day from home to find I have no internet and won’t until midnight. Where was the warning? If I had known I would have warned my colleagues! Poor form PN.

• Helen Surridge (@helensurridge32) reported 11 minutes ago

  @plusnethelp I need internet to do my NHS job. 9 working days without internet is really poor! Not how you keep loyal customers @plusnethelp @Plusnet

• Liz Pusey (@lizpusey) reported 13 minutes ago

  but they continued to charge for a service we couldn't use. Today that relative has passed, and when we made the obligatory call to advise @plusnethelp @Plusnet they have again refused to talk, can't pass to a mgr or advise what we should do to inform them. Heartless and useless.

• Jon_NCC (@mushroomracer) reported 14 minutes ago

  @Plusnet hi, I switched my broadband to you yesterday but had to cancel the switch last night as need more time to look through options. My current provider is saying this has not been cancelled, even though I got an email from plusnet last night saying it has. Can you help plz?

• 𝐉𝐮𝐬𝐭𝐢𝐧 𝐁𝐚𝐢𝐥𝐞𝐲 🎨 🖌️ 🌳 🐈‍⬛👽🌝🚲💙 (@JustinBaileyart) reported 16 minutes ago

  When we had dial-up, there were hundreds of different companies to choose from. Now with broadband it's been whittled down to about 5. Next it will be just BT if they overcharge other providers for connections via OpenReach. Already EE and Plusnet are BT owned. #r4today