Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 12/27/2025 21:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • tris20 MadTris89 (@tris20) reported

    @Plusnet my WiFi has gone down, is there an issue in the ne61 area? not seeing anything on the service status to reflect this.

  • izziclarkeart Izzi Clarke Art (@izziclarkeart) reported

    @Plusnet internet issues & we’ve only been with you for a few weeks. Sent a DM

  • stendec6 Στενδεκ (@stendec6) reported

    @VirginCare @Plusnet When I finally got through, I asked to speak to a Dr but was given a pharmacist. When the pharmacist called he couldn't help and told me to speak to a doctor.

  • Plusnet Plusnet (@Plusnet) reported

    @shakytripod Hi there, I'm really sorry about the signal issues and the poor customer service you've had. Please send us a DM with your mobile number and I'll make sure we get that put right for you. - Adam - Plusnet Sheffield

  • MsAnnibyniaeth Ceri Hughes (@MsAnnibyniaeth) reported

    I like pitch black to sleep. Fed up with so many things in house that emit light. plusnet router was worst with several very bright blue lights. My oven’s clock gives off enough light to make cuppa! I can turn other appliances off, but you can’t turn off a smart meter!

  • minnie12000 Niamh (@minnie12000) reported

    @Plusnet Ten years ago, my parents (who are now pensioners) joined Plusnet and today they will be leaving. They’ve inadvertently signed up to a contract they can’t keep up with. Unfortunately nothing customer services can do, very disappointing for loyal customer.

  • jim07165581 jim (@jim07165581) reported

    @baldfatlimey @Plusnet Plusnet is crap, i can't wait till my contract finishes in October

  • Plusnet Plusnet (@Plusnet) reported

    @jingsmonty Hi there Andy, sorry to hear that you're having issues with our Webmail platform. Unfortunately it is very basic and can be rather slow - there isn't anything we can do to fix this unfortunately. I do apologise for the inconvenience. - Jess, Plusnet Leeds 🌻

  • snapshot0681 Chris Tweed (@snapshot0681) reported

    @Plusnet our internet connection keeps dropping out, router flashing red last few days. Is there an issue?

  • timcrowther timcrowther (@timcrowther) reported

    @Plusnet Used the online chat service and bot 'Joe' answers. Joe admits defeat and asks me to ring. So I do - and you're closed. Arghh! My q relates to opting out of inc calls. When I do this, my new contract reverts to an expensive out-of-contract price for my b'band. Why?