Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 03/24/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @Begoggled_Bear Hi Jono! Sorry to hear you're having trouble connecting, I've been looking through your account and sent this off to a back office team so it can be sorted out. This will be done within the next 4 working hours. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Kris08860201 That sounds like a real pain! Yep, registering for the Telephone Preference Service is free and there a lot of free call blocker apps around - I'd recommend going for whichever is highest rated in your app store. Hopefully this should stop the calls. Regards, Emily Plusnet Leeds

  • HayleyAylett Hayley Aylett (@HayleyAylett) reported

    @Plusnet on your coverage checker I should get good signal indoors and outdoors but this isn’t the case. Are there problems with mobile signals?

  • Plusnet Plusnet (@Plusnet) reported

    @SmilingClare Hi Clare. I'm so sorry for the delay in getting back to you and that your dad was without service. It can take up to midnight on the switching day for the port to complete. Is his service now working or is he still having problems? Regards, Emily Plusnet Leeds

  • MrsLcom1 Mrs_L.com (@MrsLcom1) reported

    @Plusnet problems yet again 🤬 my upload speeds have been at 12mbps for weeks despite being on unlimited fibre with a guarantee of 61-72mbps…

  • christoffski82 Chris Devlin (@christoffski82) reported

    @Plusnet hi, your mobile service is absolutely abysmal abroad and in the uk, your customer service is on a par with your signal if not worse. I am cancelling my contract as soon I get back from holiday.

  • Adrbees1 Adam Beesley (@Adrbees1) reported

    .@Plusnet No response? Typical of such a poor company with inept customer service.

  • DeborahDuffin Deborah Duffin MRSS (@DeborahDuffin) reported

    @premnsikka I use Plusnet for a basic service, its very cheap. I don't need or want any extras so this keeps my bills low, but it's absolutely possible. Give it a try.

  • LouiseArm37 Louise Armitage (@LouiseArm37) reported

    @Plusnet Please respond to my twitter message or email. We signed up for the customer service but not seen it working yet. Thanks

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @Plusnet It came back by morning so I guess there was an issue with the lines...thank you for getting back to me!