Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 12/03/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 had same **** from Sky, I did that in writing & said the same 'don't do it, I see you in court' as. I'm saying to @Plusnet. @virginmedia

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    Well @Plusnet I will wait to see final bill, I will disconnect router at end of day on 30th Sept & if no correct bill by then I will also cancel direct debit. I'm not going to waste any more time like I have today in loads of messages all day. Plusnet really have gone downhill!

  • Stokesy1966 Richard S (@Stokesy1966) reported

    @2_Wheeled_Wolf @Plusnet @virginmedia And of course I’d have to ring the ***** up to cancel it and I’d be on hold forever. Might just write to them and cancel then kill the direct debit.

  • Paul975432 Paul Redstone (@Paul975432) reported

    @plusnet. Ordered to switch broadband/phone on 31/8. Router sent RMail 1st 21/9! Had not arrived on 23/9 when old BT service stopped or today so still without broadband. 1. Why only send it 2 days before we go live? 2. Why send 1st class not tracked. BASIC PROCESS FAILURE.

  • sarahnova19 sarahnova19💙 (@sarahnova19) reported

    @Plusnet I reported this issue last year, the BT OpenReach man said the line into the building desperately needs updating. At that point my upstairs neighbour had scaffold up so he couldn’t proceed. Please can Openreach be organised to come and do the work now. My internet& phone is vpoor

  • 2_Wheeled_Wolf @2_Wheeled_Wolf 🇪🇺 (@2_Wheeled_Wolf) reported

    @Stokesy1966 yup, @Plusnet ignored me & thus created their problem. I on the other hand will block any illegal withdrawal of funds from bank account & complaint to OFCOM. Just keep pushing & go for, cancellation, that works to get them listening albeit too late. @virginmedia

  • bradjhall Brad Hall (@bradjhall) reported

    **** @Plusnet mobile. Got charged £25 for an additional 256mb of data on home soil (UK). All because the smart cap was set. Wish i had it off now. I'm going to switch on principle.

  • derekchapman1 Cerrulla (@derekchapman1) reported

    @BridgeeCee @Plusnet I suggest getting a different modem - router. Own brand modems tend to be crap, except BT. I suggest tp-link.

  • DeathhFromAbove Ash 👽 (@DeathhFromAbove) reported

    @Plusnet my service went live on 16th August and I was told that I'd receive an email so I can sign up for the £75 reward card within 10 days after activation but I've received nothing. I've emailed multiple times but heard nothing back.

  • PPushbike Pharmacist on a Pushbike (@PPushbike) reported

    @Stokesy1966 @virginmedia .@Plusnet seem to be okay. There was a problem when our account was switched over, but that was the fault of OpenReach.