Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/20/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jules_wink Julian from Marple (@jules_wink) reported

    @Raouligan @singletrackmag DNS issue. Can't get to it via @Plusnet home broadband but fine on 4g (also Plusnet, albeit via EE)

  • InglisJune June INGLIS (@InglisJune) reported

    @Daily_Express We By Plusnet all down. Just joined plusnet 2 days ago. What a mistake

  • AinaaQaiser Zahra Qaiser (@AinaaQaiser) reported

    @Arian06Hbr @Plusnet The worst Internet ever since we joined this service. Most of the time wifi is down with slow or weak signals. No wifi for more than 2 hours.

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet To be honest, I find your 'cheery' comments, such as this one, very offensive! We pay for a decent broadband service which you never provide. It's down far more often than not. We are seriously thinking of leaving you.

  • serene_idealist Cal 💐✨ (@serene_idealist) reported

    @its_mara42 I can watch 4K movies on my WiFi with no problem but it takes like a whole minute for a Twitter or Facebook thing or post or load. It’s super weird. Are you with Plusnet by any chance?

  • QuiWins Qui Wins (@QuiWins) reported

    @Plusnet Hi. We've had a problem with no steady internet connection for last 24hrs intermittent then drops completely. Is there a problem in NW London?

  • jimbobinnes79 James (@jimbobinnes79) reported

    @Plusnet I have tried all this and still no better, please can someone call me to go through the issue

  • keletkezes Dawn Hazle (@keletkezes) reported

    @plusnet I'm trying to diagnose problems with my Dad's setup and I've been through the broadband troubleshooter, but the email link to the Wizard to put in speed tests goes to Help Assistant which is no longer in use: what should I do?

  • MillSussex RuthS (@MillSussex) reported

    @Plusnet We phoned up earlier to say what our problem was, only to be told that our service was fine, so our laptop must be faulty! Strange that, because on the brief occasions when it we do have a service, our laptop works perfectly!

  • laurenwllms Lauren (@laurenwllms) reported

    @Plusnet Hi, since we last spoke the internet is extremely intermittent. Are there any issues?