Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 03/11/2026 00:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • robmesure 🅡🅞🅑 🅜🅔🅢🅤🅡🅔 (@robmesure) reported

    Update: things with my woeful former ISP @Plusnet now exactly twice as bad as they were yesterday, and no sign of a solution.

  • Giles2912 G (@Giles2912) reported

    @Plusnet Love when #plusnet tell you it’s your fault! Thank you #Uswith this is not customer service!

  • PaperBatVG Dion (@PaperBatVG) reported

    @parfaitmini @Plusnet "Award winning customer service" MY *******

  • trash_bag_tv Trash Bag Boutique - BlackLivesMatter (@trash_bag_tv) reported

    Update: @Plusnet still sucks I wish I'd gone with someone else

  • eliz_inwards Liz Inwards (@eliz_inwards) reported

    @Plusnet I am moving home and I've been told an appointment has been made at my new property to install the line - which is great thanks. I just want to change the appointment to AM rather than PM. Can you help please?

  • adam_boow Adam david boow (@adam_boow) reported

    @Plusnet Good afternoon. I would like to speak to someone about my garbage Internet speed! The estimated is 7-8 mbps and minimum is 1.7mps yet my actual speed is between 0.05 and 0.06. How is that actually possible? Are we living in the late 90's still?

  • ConleyNeil Neil Conley (@ConleyNeil) reported

    @Plusnet we have had no network since yesterday morning. Is it going to be sorted today?

  • CPrincess2709 kirsty bailey (@CPrincess2709) reported

    @Plusnet my WiFi has crashed again. Run through all the tests. Again and still not working. No I don't have a 2nd router to test it out on.

  • BrexitResist Rock chick and erstwhile groupie 💙 (@BrexitResist) reported

    Hey @plusnethelp @Plusnet Despite your TV adverts to the contrary, your customer support is awful. I called to add a static IP to my account. I got an email stating that I now have a static IP Great, but it didn't tell me what the IP is! I replied to the email and 1/2

  • ShaunLowrence Shaun Lowrence (@ShaunLowrence) reported

    @Plusnet why can’t I cancel my broadband without ringing up, when the helpline isn’t 24/7?