Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/25/2026 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • Plusnet Plusnet (@Plusnet) reported

    @HelsBels2525 Should you continue to have issues following this time, please let me know and I'll open a request for an engineer visit to look further into this for you. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @Soliferum I'm sorry to hear about the issues you are experiencing. Please could you direct message us your username and we will investigate this for you. Dylan Plusnet Sheffield.

  • tsunimee tsunimee (@tsunimee) reported

    @Plusnet You can help by not forcing me to have a landline just to have internet. I have not made a landline call in 20 years. I don't even know my landline and don't even have a physical phone attached to it.

  • Chintan578 Chintan (@Chintan578) reported

    @Plusnet more than one hr your internet is not working.. you guys needs to Robb banks not customers. Fraud company. Suffering more than 3 months with this rubbish service.

  • redders91 Dan Redman (@redders91) reported

    @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @BenjaminEHowe Sorry about that, Ben. It's likely that this is something that we will support in the future but we don't yet have a date as to when this will be. Regards, Emily Plusnet Leeds 🌞

  • barryasbury barry asbury (@barryasbury) reported

    @Plusnet Ref cancel my contract Minibus 2004 This contract cancellation takes effect immediately and direct debit has been cancelled...DO NOT contact me

  • barryasbury barry asbury (@barryasbury) reported

    @Plusnet I'm trying to cancel my contract with you but cannot log on

  • thedavidhmiller David Miller (@thedavidhmiller) reported

    @Plusnet Hi. We are meant to be joining plusnet, we haven't received our activation date but our broadband has stopped today. Can you help?