Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@JonBushby77 Hello, Jon Some customers are experiencing problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We are working quickly to resolve this and we’re very sorry for the inconvenience caused. Samantha - Sheffield
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Amy Turner
(@AmyTurner1316) reported
@Plusnet do you plan on posting on your pages for customer to clearly see or no? My broadband is always disconnecting you'll be compensating people because I'm not the only one who is sick of having intermitten broadband don't get me started on the online account issues 😒
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NezPatHar
(@NezPatHar1) reported
@CllrRBennett As a HND networking student, you have given us more insight into the problem than Plusnet have. You have a fulfilling career ahead of you - assuming you can get those subnet mask calculations nailed down ;)
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oldman
(@xOldmanpete) reported
@xmatty123x @Plusnet @DeliciousLegacy Depends on how many customers dunk for the perfect cuppa. It's been down for most of the country for nearly 2hrs and they have only just acknowledged the problem.
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🤦
(@explosive_ennui) reported
I think it’s time for me to move on from @Plusnet I’ve been with them for over 15 years and I’ve seen their service and support degrade significantly. Now, a national #outage and not a peep from them, I’ve had my fill. #PlusNetDown
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Nathan Foley
(@NathanFoley82) reported
@Plusnet shocking customer service ....we are having some issues, and suggest you call back later hangup..... is not customer service... took you over an hour to acknowledge this though? Thanks @VOXI_UK for saving the day at least I can still send a few emails etc!
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𝓢𝔂 #RiseAboveHate
(@SyHawkes) reported
@RichardRigby81 @Plusnet @SkyUK You made a bad choice switching to this company. Award Winning Customer Service is actually non-existent customer service!!
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Helen Hornett
(@HelenHornett10) reported
@JonBushby77 @Plusnet I just rebooted and now have service! 2 hours lost though 😤
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Si Wilkins
(@siwilkins) reported
Fascinated about when @plusnet will consider posting a tweet about their so-far 2-hour DNS outage to customers en-masse, rather than trying vainly to post an inadequate reply to each person who points it out individually
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Kirsty
(@KL13069) reported
@JoeTyePR @Plusnet Same Brighton - been down for nearly 2 hours now