Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 03/05/2026 12:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Cousins155 Bev (@Cousins155) reported

    @Plusnet Just like to say,once again.Thank u 4 the rubbish internet again last night.Every day is the same.Had the engineer out, no prob, changed freqency on wifi hub,sat nomore than 6ft away from hub,still the same.Rubbish service!Rubish company! Stay away from minusnet! RIP OFF SERVICE!

  • Franswazi Francois van Niekerk (@Franswazi) reported

    @Plusnet Hi, are there any known issues with your fttc service in the Havant area with postcode PO93NG? My router has been disconnecting from the Internet since early last night and it's getting worse and more frequent the morning. Thanks

  • JACKO1986 He’s no good to me dead (@JACKO1986) reported

    @Plusnet Hi, I’m trying to ring customer services but the number is saying it’s not recognised. I have a problem with my bill. Can you help in anyway?. Thanks. Ste.

  • AndyBaker05 Andy Baker (@AndyBaker05) reported

    @Plusnet unable to use home phone due to crackling and background noise. Help?

  • GeoffreyDWest Geoffrey West (@GeoffreyDWest) reported

    @BradburyMaureen @Twitter @TalkTalk I changed from Talk Talk because of their appalling service. The engineer was excellent, but when he called his colleague she was hopeless and nothing was done. Plusnet are great - Sheffield tech call centre, very helpful.

  • Mr_Mark_Norman Mark Norman (@Mr_Mark_Norman) reported

    Why is your online help now terrible @Plusnet ? You've closed my ticket without sending me what I paid for and without updating me on progress. And now I can only get in touch by phone and I don't have hours to spend queuing. This isn't why I chose to upgrade after many years

  • shelleybeaufoy shelley beaufoy (@shelleybeaufoy) reported

    @Plusnet I need help cancelling one of my contracts please

  • ThingyThingster The Thingster (@ThingyThingster) reported

    DEAR PLUSNET, YOU ARE SUPPOSED TO BE GIVING ME WIFI, NOT GIVING ME A RED DOT THAT SPINS AROUND ON MY NETFLIX, REMINDING ME HOW TO COUNT TO 100. I USED TO USE BT: NO ISSUES. NOW I USE PLUSNET: I HAVE LESS BARS AVAILABLE TO ME THAT A PROHIBITION ERA MOSQUE. **** YOU, EMBER

  • LanderVini Vini Lander (@LanderVini) reported

    @plusnethelp same old issues no consistency of WiFi- dips in and out 300times a day. Call Plusnet do all the tests stays fixed for a day then up to its old tricks again! Had enough of useless @Plusnet

  • littlenath90 nathan moss (@littlenath90) reported

    @Plusnet My internet has been on and off all morning,now it’s just off :/ had an engineer out last week aswell! any help?