Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 03/14/2026 01:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    …and have now frozen my 76 year old mother's account for 24 hours and are completely unable to resolve it 'because it is the weekend'. Utterly unacceptable service and I'll be cancelling both my mother's and my PlusNet phone and broadband accounts.

  • NicoleH90735026 NicoleH (@NicoleH90735026) reported

    @Plusnet Utterly appalling customer experience today and will be cancelling two contracts with you as a result.

  • AlexmaceEbooks alexmace_ebooks (@AlexmaceEbooks) reported

    How much longer this takes to fix @plusnet.

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    .@Plusnet Can you advise what the problem is with my elderly parents landline & broadband? They have had no service for 10 days.

  • Kayte_Beth Kate 🦋 (@Kayte_Beth) reported

    @Plusnet my engineer has not turned up as my appointment was from 8 am this morning till 1pm and I've had no contact at all from the engineer either and I've been without internet for the past 3 weeks.. How do i get in contact with anyone to help?

  • FEF_Phil Phil Mills (@FEF_Phil) reported

    Now onto day 8 of a fault with @Plusnet. Customer service has been atrocious as all they do is provide empty promises and excuses. And now I'm supposed to wait around for another two days before they can even be bothered to take another look at it.

  • MushroomWonders Mel Atonin ❤🍄🦇 (@MushroomWonders) reported

    @Plusnet @jplumbum My parents have had no landline or internet for 11 days now. Can you help please? This is the 3rd time of asking.

  • HRS_live HRS (@HRS_live) reported

    @Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?

  • jplumbum John Pulman (@jplumbum) reported

    @Plusnet Hi Curtis, my landline is still down, but I managed to get through by other means and I think it’s being looked into

  • rockfieldsteve Steve Morris (@rockfieldsteve) reported

    @Plusnet please cancel by BT sport app which cannot cynically be removed on line