Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@tpb1984tpb) reported
@OfficialPrest Never eaten a mr Tom bar. Don’t eat chupa chups. Did unfortunately have a spell where we used plusnet and that was bad. The guilt but also the horrendous reliability and service issues
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Barbara Yarwood
(@barbarayarwood1) reported
@plusnet leaving disabled people without outside access by restricting service on line all because payment didn't clear at 2am!!!!! Despite being told by a line manager they have been lifted..... THEY LIED. Now left without service AGAIN for the entire weekend as managers not in
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Donile📈
(@donile69) reported
@Plusnet recently switched from sky broadband to plusnet and its fine in terms of watching stuff and general internet connection but when I’m trying to play an online game on the ps5 it’s terrible. Constant lag and rubber banding which was never there when we had sky. Why?
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Hi...no internet since 23.12. Just the same as 2 weeks ago, signal strength says excellent but I have no broadband. If there is maintenance going on we would get a message so it can't be that. What's the reason?
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wandermaw
(@wandermaw1) reported
disgraceful communication from @Plusnet regarding our service being cut off with no warning. Their mistake. Gave us 3days in writing to sort it, cut off within 36hrs. We’ve to now wait 5days for a manager???
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Martin Sykes
(@musicmanleeds) reported
@Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
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Martin Sykes
(@musicmanleeds) reported
@March_Hare82 @Plusnet @Plusnet Just letting everyone know that after being with Plusnet for 5 years, terminating, paying my bill and having my account closed, they just sent me TWO emails asking me to set up a Direct Debit as I'm a new customer! Funny, or Useless?!
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Plusnet
(@Plusnet) reported
@March_Hare82 Hi there Nick, I'm so sorry that the engineer advised that when you're not even using WiFi, apologies too for the delayed response. I've just checked your account and logs show that you've been online for 6 days, is there still an issue? - Adam - Plusnet Sheffield
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Barry B
(@BarryOnHisBike) reported
@AfroChuck87 @WorkTheSpace @bt_uk Kind of is now as they are not BT engineers. They are Openreach engineers as they run the network. BT just provides broadband over the network the same as sky, plusnet etc.
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Plusnet
(@Plusnet) reported
@aaron24wood Hi Aaron, sorry for the issue and I'm sure we can help with that. Apologies for the delayed response too by the way, can you send us a DM with your username please if that's still a problem? - Adam - Plusnet Sheffield