Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ben J
(@MonkeyMonkeyson) reported
@Plusnet hi all, I've been having DNS resolution issues for the last few days via my plusnet account. Switching to Google public DNS has helped, but interested to hear if there is a problem. Thanks
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Mitch Mitchell
(@gordonomicon) reported
@om_riff Had Virgin at a couple of previous addresses. Utter shite. With Plusnet now. Would recommend. Never any issues apart from maintenance at 4 am.
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Marc Blank-Settle
(@MarcSettle) reported
@simesa Nope - plusnet, although that is technically part of the BT group so that might be the problem?
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Rebecca Cheung
(@Bistro_Becs) reported
Never had such a shocking service with @Plusnet - after 19 months of working from home the past fortnight has been dire despite upgrading our package. And been fobbed off by their customer service team over & over 😬. Does anyone actually have a faultless provider to reccomend?
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Pam McDonald
(@UKPam) reported
@Plusnet Why is it impossible to get through to anyone on the phone? My problem is solved now, but I tried several times to ring with no success.
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Chris
(@Chris4man) reported
Hey @Plusnet @plusnethelp we moved last week and while the broadband is working well the phone is dead. Doesn't ring when called and no dial tone. I ran the troubleshooter and it found no problem. I texted your help bot and it's gone quiet. Any chance of some action?
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layla duncombe
(@layladuncombe) reported
@Plusnet any known issues in wv2? My internet has been down since 10.30 last night. Tried everything and no luck
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Kieren
(@kieren897) reported
@Plusnet most unprofessional customer service still waiting for my refund because I've been triple charged the last 3 months and you're only paying me for one. That doesn't even cover my bank costs you left me with. Utter cowboy company avoid!!!
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andy
(@andy17467869) reported
@Plusnet Plus we are getting very close to the new supplier taking over if this isn't resolved once and for all you'll lose me as a customer
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Jonny Kennedy
(@jonnykennedyDFC) reported
@Plusnet my fibre broadband is painfully slow and has been for several weeks. Can’t remember the last time it reached anything over 10mbps. What’s going on?