Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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1vorBigun
(@1vorBigun) reported
@Plusnet don’t rely on them for emails they just deleted all mine they left me 4 from 2016 all my bills and support have gone
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YijArt
(@YijArt) reported
@plusnethelp How can you check your own account if you can't even get online due to Plusnet's shoddy service?
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🙀🙀
(@Dobbin) reported
@tobywilson @Plusnet Just phoned em, service outage - started 0720, fix eta 1330. Tether to phone and a bit of sledging i reckon
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Franz Muheim
(@muheim) reported
@JamesPatrinos @WillDoesPhysics I have the same problem with Plusnet
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Dave Dewson
(@evsmiles) reported
@Plusnet just switched over for phone and broadband. Having issues with incoming phone calls not ringing... outgoing fine... checked all the hardware and tried another phone...seems to be a migration issue...local calls from a neighbour get through, anything else... nothing!
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← 🎮 📷 ʞıN
(@hello_im_nik) reported
@kayjoon it seems like they have a similar monopoly to BT, and literally fleece their users :/ I'm with Plusnet, whilst still a bt line, their customer service is good and you can negotiate with them
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Life is a dream and I am living it!
(@ShaunDavies8) reported
@Plusnet @plusnethelp DM’d Plusnethelp 4hrs ago. No help so far!
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Adam Dullenty
(@adamdullenty) reported
@plusnethelp I haven't had a single phone call on our landline number since moving in 3 years ago. I've never used nor given the number out; I have a cheap handset plugged in purely for emergencies. As soon as I switched to Plusnet I started getting ~5 spam calls/day. What gives?
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Professor Mike.W 🦈
(@GeekNamedMike) reported
@fayethejust @Plusnet It's crazy, was getting 30mbps with BT and thought for a saving of £10 a month it wouldnt be this bad 😭
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C
(@Ja_Le_C) reported
@Plusnet for second time today I’m holding for far too long - imagine if you’d just sent the email you said you would re: how I should try & fix my own #broadband. What time do you actually close? Or have you all gone? No update messages in the endless drone of awful hold music.