Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/09/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Sienna106310 Sienna Violet (@Sienna106310) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • calumr1988 Calum (@calumr1988) reported

    @Plusnet Maybe instead of sending a snotty email on the account (not here), you should just fix the issue rather than say it'll cost £65 if no fault is found for an engineer visit. 1/2

  • charlie__fuller charlie (@charlie__fuller) reported

    on an unrelated note, **** plusnet

  • TheAgent_X Princess_X (@TheAgent_X) reported

    @Plusnet @BadSushi My net has also gone down for over an hour now. Reset and nothing is working no lights on router are showing except the power.

  • corinpoppet Corín (@corinpoppet) reported

    @Plusnet hi is there an outage in BT82 9LT. Have no internet all morning

  • andrewkowq +233261770092 (@andrewkowq) reported

    @zoezoe24445845 @Plusnet Go inbox Direct_services1 on Instagram he got the best service he is fast and reliable he help me to recover back my hacked account

  • barbara26179857 barbara (@barbara26179857) reported

    @Plusnet another day with poor service

  • zoezoe24445845 mom x♡x (acc hacked) (@zoezoe24445845) reported

    @Plusnet cannot sign in cannot get thro to c services an automated computer voice cuts into the call

  • kingdomkaren Karen (@kingdomkaren) reported

    @Plusnet I appreciate you escalating it. We won’t be waiting 4 weeks like your (ex) customer mentioned earlier. If it’s not connected today we will be calling to cancel.

  • martypitts12 marty pitts (@martypitts12) reported

    @Plusnet I'm hoping you may well sort peoples problems with your bad service