Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/17/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @davelovemartin Hi Dave Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @paultottie Hi Paul Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • Plusnet Plusnet (@Plusnet) reported

    @Jo_joblogs Hi Jo, Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. Thanks

  • BrendanMullakee ßren (@BrendanMullakee) reported

    @Plusnet Hi,I don't use your service but I was just wondering if I could have one of your beautiful template messages whilst I am at a loose end.

  • Oxigin Ryan (@Oxigin) reported

    @Plusnet Can you advise if they are different passwords please. As I updated my account password thinking it was a local issue unaware of the outage on your side. Now I see some people are able to connect again but I'm not so not sure if it's still down or if its the password.Tks

  • babblingbates Tony Bates (@babblingbates) reported

    @Plusnet Reported at 11.10, told at 11.43 the line was OK and it was my problem, told at 12.23 in would be fixed soon, told at 12.27 someone would call in 20 minutes; they didn’t

  • Plusnet Plusnet (@Plusnet) reported

    @JoeTyePR Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused.

  • grqc Gregor Carfrae (@grqc) reported

    @Plusnet connection issues are still not sorted. When will this be repaired? Already lost four hours of work which I will need to make up over the weekend now!

  • JamesHolder89 James Holder (@JamesHolder89) reported

    @Plusnet Despite your messages on social media I along with seemingly hundreds of others still have no Internet access. The problem is not fixed as you keep telling people

  • diabetactyl Swarah 💟💬 (@diabetactyl) reported

    Just amazing that my Internet has been down most the day today so far yet Plusnet have still managed to email me about my bill 🙃 if they think that's getting paid they're in for a shock