Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Red Ant
(@RedAnt6) reported
Surely the @Plusnet mailbox setup must be the most onerous ever designed. The most stupid constraints on a PIN number, then 101 options you don't really want!
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ToniVerse
(@ToniVerse) reported
@DrETPeters As I speak, there’s currently someone from plusnet installing a new router. It’s just been so poor!!!! 🙃🙃🙃🙃
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Mrs B
(@MrsTeenyB) reported
So it appears that @Plusnet are only available to block stolen mobiles from 8am to 8pm; no way to do so via the app, and no telephone support out of hours. That’ll not do 😢 #RubbishCustomerService #Plusnet #PlusnetMobile
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Just Dave 🇬🇧🐺🇵🇹
(@tyrewulf) reported
@PhilBatemanMBE Surprised it's only effected PlusNet customer's. If the problem is in a specific area effecting all service providers not just one, it would suggest a local network issue where someone has put a pneumatic drill through a cable or knocked over a cabinet. It does happen.
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Bethan Downing
(@BethanDowning_) reported
@Plusnet Our Wifi has not working since yesterday afternoon. Have tried restarting it many times but still getting nothing. Our postcode is SE24. Are there problems in the area? Thanks
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David Mitchell
(@FTWcreative) reported
@Plusnet do you have a few issues at the moment. Nothing is working
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@PhilBatemanMBE I don’t know if you can do anything to help but last Monday,City Fibre dug up the end of our street & since then several of my neighbours & my mom have been without phone &/or internet.Between us my mom & I have contacted @Plusnet & @bt_uk but got nowhere…
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⭐️⭐️⭐️Sean⭐️⭐️⭐️
(@mrbilsy) reported
@SkyHelpTeam really no help at all on the phone lines. A problem I had back in September still not been resolved and now I’ve been passed to a fourth different person..@Plusnet you do any better?
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Robert Aitken
(@Deadbob76) reported
@Plusnet It’s your product I have issues with
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Rodders
(@Apricot93) reported
@Plusnet how long should it take a SIM and call data to port over? Now into a second week and another SIM card! Friendly ineffective service. #Minusnet.