Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (9%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ian🏴
(@ArgyllAtheist) reported
Hey @Plusnet - does your customer support number actually have ANYONE answering the phone? How long does it take on average to get through to a human? half an hour? an hour? ninety minutes?
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Edward Dore
(@Spheron1) reported
@carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.
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grace hooper
(@messalinahooper) reported
@Plusnet So the engineer came. Sorted out wiring and I've still hit the dame problem. Please can you sort that's 5 or maybe 6 days I've had a stuttering wifi- never had this problem before the storm. Don't really want to be paying for something I can't watch
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langtoftlad
(@langtoftlad) reported
@Plusnet Internet service has gone down. Rebooted router, Rebooted pc. Seems from FB reports that the whole village of Langtoft Links is out. Maybe BT too
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Dunn
(@Tweeter1804) reported
@bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!
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carl^
(@carlheaton) reported
Was a happy FTTC customer with @Plusnet , ordered FTTP as a new customer with @TalkTalk so I could test it out fully, no mention of transfer, just a different/new product. I can't say I'm massively surprised TalkTalk has disconnected Plusnet without my permission but WTF...
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Plusnet
(@Plusnet) reported
@addzeeyy with our technical support team and an engineer visit has been arranged so that this can be investigated further. Regards, Emily Plusnet Leeds 🌞
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X23
(@x23ml) reported
Been with #Plusnet since 2017, no problems up until the last few weeks... ??? I continue to experience random connection drops and slow speed...
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Da Sza
(@Nubaka01) reported
@RussJackson8 #plusnet I have the same without any notice. It seems that the regular customer is worse than the new one.
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Clive Wright
(@mistermemoryman) reported
@heafod @Plusnet need a CEO who can sort out customer complaints not one who has an Ostrich mentality & hides their head in the sand. Plusnet are a very profitable company but give poor telephone & Twitter support. It needs to change. @MarcAllera