Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barry (the Koala).
(@KoalaBarry) reported
@BlueBearEtc @VodafoneGroup @Plusnet Oh dear, have you a customer number with Plusnet... ?
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Pip
(@pipmadeley) reported
@nptweetings Yeah, they tested the line during the day (of course they knew the issue was at night so unlikely to find anything). Have asked Plusnet this morning for Openreach to investigate 👍
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Lee James
(@Daemar1) reported
@pipmadeley @Plusnet Wi fi? My friend had this . It was the baby monitor. Changed the frequency and the issue stopped.
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WaspBoro1
(@waspboro1) reported
@pipmadeley @Plusnet @WeAreOpenreach I dumped the plusnet router after I had similar problems. Its cheap junk. Spent £90 on a tp link router from Amazon. 5 min set up. No problems since. Not a single drop out and it's faster.
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Tom Bacon
(@TomABacon) reported
@pipmadeley @Plusnet Ah maddening, was hoping that would help! Yeah, it seems to be a common problem
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Pip
(@pipmadeley) reported
@David__Brunt @Plusnet Have got a smart meter but it was installed well over a year before this particular problem started. I can see it might interfere with WiFi but not sure how it would cause the DSL signal to repeatedly drop.
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Dave Bulmer DemonTomatoDave#5138
(@DemonTomatoDave) reported
@gogolitzen @EE What did they tell you? Plusnet texted me to say they're expecting to fix it at about 3:20pm - whether that's when they expect it to come back up or when they'll take initial stock of what the problem is and then work out what to do with it, I don't know
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Pip
(@pipmadeley) reported
@TomABacon @Plusnet Funnily enough that was one of the first things I read when Googling the problem, but we don't have Sky and the Humax (freeview) STB isn't connected to the Internet.
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Leah Whitehorse
(@LeahWhitehorse) reported
from
Salford, England
If you are in South Manchester and have an issue with broadband, there is a BT incident in the area. Not showing on their website! Plusnet informed me should be fixed this afternoon. Check with your provider.
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Leah Whitehorse
(@LeahWhitehorse) reported
@gogolitzen @EE Also affected by same issue. Plusnet informed me yet BT shows no known issues on their site. It’s frustrating when these companies don’t provide updates. Hopefully will be fixed this afternoon.