Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 03/11/2026 17:25

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewmarket Internet
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ChristianYoung Christian Young (@ChristianYoung) reported

    @Plusnet broadband just failed to my home tonight whilst watchingYouTube. Phone works fine, no change to the system but router says no service from plusnet. All cables are fine. No customer support and I need internet to work from home! SW2 area!

  • jalexandertog Jason Alexander (@jalexandertog) reported

    Has anyone pointed out to @Plusnet that including a step that requires you to have a phone to plug into a phone line to diagnose broadband issues in today’s world where everyone just uses mobiles is fundamentally flawed…

  • gibbon4 Stephen Hartnell (@gibbon4) reported

    @Plusnet My broadband has not been working since last night. Please let me know if there are problems in the Southampton area.

  • el_gibo Carl Gibson (@el_gibo) reported

    @Plusnet Hi as far as I can tell, I don't see any wiring issues. Am I right in thinking that Openreach installed a new line as part of the process of transferring to Plusnet?

  • AnneMarie7786 Anne Marie Redford (@AnneMarie7786) reported

    @Plusnet been trying to get through and can't now, my broadband has been dropping out all week incl now I need something done I'm paying for a service and I'm not getting it

  • Tones46992228 Tones (@Tones46992228) reported

    @TalkTalk I was thinking of signing back up with you but your speeds are slower than i'm getting, or would be if i was actualy getting a service from Plusnet.

  • clairewebb23 Claire..x (@clairewebb23) reported

    @Plusnet Is the Internet down in NG9 area?

  • _raychul R (@_raychul) reported

    @Plusnet is there an issue on your end at the moment? Our internet has been very poor, dropping out and we have had to troubleshoot 5x yesterday and today. It is very laggy and impossible to use for WFH. Thank you

  • sophiasoames Sophia Soames (@sophiasoames) reported

    @Plusnet Anoush darling I have 19 messages in the inbox. Your webmail won't allow me to delete them, since yes, you have changed my password and confirmed that with me in DM. Just fix it!

  • el_gibo Carl Gibson (@el_gibo) reported

    @Tonysmini @Plusnet I don't have an alarm. I can't say I've ever noticed another socket around the loft. I've not had this problem before with other providers.