Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Phil Hancey
(@bfgPhiwl) reported
@Plusnet outstanding performance problems for months. Now virtually unusable. Now told there is a third reason for you not providing the service I've been paying for. You owe me a lot of money for months of service you haven't been giving me
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spiffy
(@Granite2Man) reported
@rob3047 @Plusnet @plusnethelp Now I thought Plusnet was most reliable from all their blurb on radio. Shouting from the rooftops "Plusnet, won't let you down." Forgive them, they lied! Best I've had is Btinternet. Time to change Rob.
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Andrew Cook
(@BinkyPro) reported
@Plusnet @Ofcom @OpenreachHelp We have had no connection for 24 hours and you have not updated us to what is going on. 5/6 weeks plus of a failing/intermittent broadband service, very little customer support and now no internet at all. I need to work from home tomorrow
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stevewhiteraven ☮️🕊️🌳🌹
(@stevewhiteraven) reported
@DrewLawDesign Yelled at @VodafoneUK they have apparently decided i owe them £70 and sent it to a debt collector (no letters hear at all from them ) for a service they failed to provide last year (despite 4 promises) so I got Plusnet to do it, they had NP
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Sarah Lachlann
(@SarahLachlann) reported
@mrlockyer Hands down @plusnet 6 months if my life I’m not getting back.
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gabby@gabbybrooks
(@gabbygabbybrook) reported
@Plusnet I have just become a Plusnet customer and had to have @WeAreOpenreach to install a new box. Just found out that the engineer has stolen a necklace and Plusnet don't want to know...they employ thieves to come into your house and aren't interested. Disgraceful!
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Sarah Ledger
(@sezl) reported
@Plusnet broadband won’t connect in Carlisle. Is there a local issue?
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Colin Knight
(@colin1951uk) reported
@BanahanJayne @MoneySavingExp @virginmedia It sounds to me like you’ve got tv in that package, broadband on its own wouldn’t be so expensive. Whatever get out of it penalty free & maybe try Plusnet or TalkTalk (who I use,) there’s no difference in the service speeds, it’s just customer support that’s lacking. Good luck.
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Plusnet Help
(@plusnethelp) reported
@George43148193 Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. - Curtis
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trainlagged
(@trainlagged) reported
@Coastway_Will I have the same issues. That's have nothing to do with Plusnet - it probably means the wifi cables in your street are all ****** up and damaged so the wifi signal doesn't get through.