Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 12/02/2025 13:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GreyAlien Jake Birkett - Veteran Indie (@GreyAlien) reported

    Hmm my plusnet fibre (to cabinet) used to be 40mbps but now it's 30mbps on both lines and I noticed on my contract renewal statement they no longer said up to 40mbps. Any idea why this is? Just user contention or something? Seems crap that my Internet is getting WORSE.

  • Carroll1888 (@Carroll1888) reported

    @Plusnet how can I be paying full money every month on the correct day and you still put restrictions on my wifi? Even the support guy was confused :|

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    Just spent about an hour and a half trying to sort out a problem with @Plusnet who have utterly messed up my elderly aunt and are now gaslighting her to pretend the problem they caused is her fault.

  • alanrew Alan Rew (@alanrew) reported

    @PaulbernalUK PlusNet used to be a good independent ISP, but BT took them over & ruined their customer service. My elderly mother used them for a long time with no problems before the BT takeover.

  • dontasciime mememememe (@dontasciime) reported

    @Plusnet incredible bullshit and stupidity. How about I put a cap on my spending to £1 and you switch it ******** off

  • PaulbernalUK Prof Paul Bernal (@PaulbernalUK) reported

    @FoodFunForest @Plusnet They do you over, if my poor aunt’s experience is anything to go by.

  • LaReyneDEpee 💙💛 (@LaReyneDEpee) reported

    @PaulbernalUK @Plusnet I'm bashing my head off a wall with @VOXI_UK at the moment. Was cut off after switching to them, 5 days no service till I could get to the nearest library to get on a PC

  • FoodFunForest Food, Fun and Forest 🍗🍰🥳🎉🌳🌲 (@FoodFunForest) reported

    @PaulbernalUK @Plusnet It's a petty reason but I could never go with them as I can't stand the bloke who does their adverts.

  • x_elx 'Lee (@x_elx) reported

    @Plusnet hi, my Internets been down for 24 hrs now in cv37, I'm running out of data and need contact with my family for medical reasons. Can someone please help

  • caz90210 top banana ! (@caz90210) reported

    @Plusnet hey is there an outage in Tipton dy4 area? Husbands phone says he has no sim installed?