Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/26/2026 23:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlanMartindale1 Alan Martindale (@AlanMartindale1) reported

    @Plusnet Is there an issue with your website? I can't login or reset my password

  • josht2802 Josh Thompson (@josht2802) reported

    @Plusnet can you fix your **** WiFi connections might aswell be paying for a bag of mud each month

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet (I mean it would pass the time while the internet's down wouldn't it)

  • rare06190298 rare (@rare06190298) reported

    @Plusnet is there an issue in the SA18 post code area?? The wifi has Been on and off all day! #HELP #workingfromhome #plusnet

  • Beanie904 Beanie904 (@Beanie904) reported

    @plusnethelp @Plusnet Wirelessly- it’s slow today, not as slow as yesterday when it just kept crashing out but still not the speed we pay for

  • DemonTomatoDave Dave Bulmer (@DemonTomatoDave) reported

    @AlanMartindale1 @Plusnet I can't get online at all. Any problems Plusnet or should I look at my equipment?

  • olisarpull Oli (@olisarpull) reported

    @Zachslists @plusnethelp @Plusnet Fabulous...I haven't been able to get through to them but if it's a local blackout that could take hours to fix 😫

  • LindaBl94674248 Bipfemantifa (@LindaBl94674248) reported

    Just spoken to the lovely Mohammed on Plusnet, who reassured me no charges incurred for the scam call. I've got a 1572 facility now too, which can block unwanted numbers. Tempted to get a whistle to blow down the phone for the next scammer, that should give the bugger a jolt.

  • PaulPenaluna Paul Penaluna (@PaulPenaluna) reported

    @Plusnet @plusnethelp @Ofcom I have been messaging via twitter (as told to!) regarding my very slow and intermittent broadband for over a week with no response..Please, Please, PLEASE HELP!!!!

  • bairdyblues Bairdy 💙 (@bairdyblues) reported from Church Village, Wales

    @cardiffstu @Gazman1927 They offered me £28 for 18mth contract. I pay £27 with Plusnet . In the 5 plus years I've been with them I've had no issues with service albeit the WiFi drops out occasionally but a router reboot sorts that.