Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Ely |
Internet | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Xyalon @cl_gamble @Plusnet When we were fighting this constantly, it was the middle syllable that caused the issues. Or so they said. They always remembered to unblock Scunthorpe.
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💖💜💙 thisisbiscuit
(@we_are_biscuit) reported
@Stoicfnord @Plusnet It's a customer (though I suspect not for much longer) of theirs who this happened to. I'm just shouting about it. Don't want them getting piled on otherwise I'd have made a thread around their original tweet.
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ᔕᑭᗩᑕEᒍᑌᑎKIE
(@Spacejunkie4) reported
@Plusnet My connection's gone weird. It's erratic & some web pages just hang 4 ages, then are fast again. I emptied cache, deleted all history, disabled extensions, ran CleanMyMac & turned router off & on again & restarted my Mac & not really any better so I'm stumped. Any clues?
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Xyalon
(@Xyalon) reported
@cl_gamble @we_are_biscuit @Plusnet Reading in the bio it's just a support account that is no longer in use. That still doesn't explain why it's still active and set to private, which is really bizarre. Their current support account is open, but being silent on this matter, so not exactly confidence inspiring.
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Pat1doughty
(@pat1doughty) reported
@Plusnet Perhaps Kathryn could@help@Plusnet Mobile, moved my daughters phone to them, they sent me another customers SIM, cut off her phone, sent her on her first holiday since 1st Lockdown, 120 mile drive , 2 young children, no phone! That’ll do Plusnet…..Really
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Tiffany Stevenson
(@goomba82) reported
@llucyjoness @Plusnet Did @Plusnet ever contact you to at least TRY resolving it or to at least let you know they were working on a resolving their horrendous service? Sucks they're the only option.
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yyyoung
(@safqety) reported
@Mac27111960 @Plusnet Damn I faced the same situation I tried contacting Facebook support and got automated robot replies, I even tried appealing but to no avail not untill I got recommended to @Microtullz on Instagram who helped me reactivated my account in less than an hour, you should contact him
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Audrey Bowen
(@audreybowenprof) reported
@Plusnet do you have a hacking problem? Please would you check. Thanks I Received a convincing phishing text from my child (also on plusnet) with link to a fake photo/video message & a password. Might be a one off but I Thought it worth reporting to you just in case.
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Christopher Ellis
(@Suffolk_Chris) reported
@Plusnet None of the trouble shooting suggestions make a difference and this is the third time I think that I’ve gone through them. Seriously fed up with it now.
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lauren garni
(@GarniLauren) reported
I actually can’t believe the audacity of @johnlewishelp and @Plusnet anybody seeking a new internet provider, please, DO NOT go with John Lewis x Plusnet. You’ll be hundreds out of pocket and without a stellar service....or any service at all for that matter. Shambles.