Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/25/2026 05:35

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (9%)

    E-mail (9%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • goodbadandtroll derek gold (@goodbadandtroll) reported

    @alexwhit3head_ @HelpSheffield @thisissheff_ virgin do fibre to the door so it’s as fast as you can go and least environmental factors. By is mixed so sometimes depends on your location/environment sometimes not. If you are on WiFi then that’ll be down to the router, Plusnet provide a pretty solid router

  • DrImpaler Dr Ian P (@DrImpaler) reported

    @richieh @VodafoneUK as mentioned to Stu, I have had very few issues with Plusnet and been with them for years. If they do become trouble I'd probably go with Zen.

  • David___Lewis David lewis (@David___Lewis) reported

    @Plusnet is ****.

  • hsr_rants Helen (@hsr_rants) reported

    @alicemclocky we were on plusnet in second year, we set it up ourselves independently of the landlord and never had any issues!! and it was the cheapest one we found as well, we only paid like £20 a month

  • gulam82 Gulam (@gulam82) reported

    @KennedyUnipart Still no #Volte #4gcalling even @Plusnet @TalkmobileUK offer this service which enables HD quality calls.

  • todd_boyce Todd Boyce (@todd_boyce) reported

    @virginmedia Anyone have any suggestions of an alternative to this terrible company? Anyone tried Plusnet Broadband?

  • aklc10 aklc (@aklc10) reported

    @halimmatin @asda_mobile No WiFi calling or signal with Plusnet, so no calls either in or outside the house

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @clark_andy Hello Andy, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to cancel your BT Sport package. We’re not able to cancel here, please call 0800 013 2632 and my colleague will be happy to help. All the best, - Beth Plusnet Sheffield

  • gdnghtsocialite alana (@gdnghtsocialite) reported

    @pxachfuzz we do omg @ plusnet sort ur **** out and get our router to us already i have stuff to watch w my pal 😠😠

  • sacredspaceyog1 sacred space yoga (@sacredspaceyog1) reported

    @Plusnet customer support or lack of it sadly means no yoga sessions this weekend. My service is down no phone and no broadband but CS sending me round and round in circles. Not good enough at all. Even the fault checker isn’t working. I despair