Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/14/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RareAxies Rare | 📲🚽 (@RareAxies) reported

    @JaYmZltd @Plusnet Looks like a nationwide outage Last time this occurred it took them weeks to respond to tweets Their DMs just spam you with a copy/pasta: Need help with your broadband or landline? Text HELP for broadband or Text PHONE for home phone to 07800008121. If you need to speak with us right away, give us a call on 0330 1239 123. For other ways to contact us, please visit our website (which isn’t working btw)

  • JonOneOfficial Pandoras Parabox (@JonOneOfficial) reported

    @IceFox606 @Plusnet Same here bro :/ cyber attack? Seems a lot of services having problems

  • OneWordFilmRev OneWordFilmReview (@OneWordFilmRev) reported

    @gareth_p1 @virginmedia I've just seen this post, it reminded me to call and negotiate a better price, now I am a customer of PlusNet - they offered me £31.99 PCM for 910Mbps, £140 voucher and 7 copies of Norton 360...... 15 years i've been with Virgin.

  • AshbyBlair98586 Blair Ashby (@AshbyBlair98586) reported

    @Plusnet I keep calling your help line and I keep getting cut off

  • angeldelightt44 cutie pie (@angeldelightt44) reported

    Hi @TicketmasterCS — my browsing activity has been blocked for months across devices and networks (EE & Plusnet). I’m not using bots or VPNs. Could someone please help review this? Thank you!

  • lzgtskllz L🩷 (@lzgtskllz) reported

    @Plusnet abysmal service. Internet is down - I can’t work. My boyfriends mum has had to pay £40 to try sort it and but they want more money now so I’m ******. Thanks plusnet 👍🏼

  • c8lzero c8lzero (@c8lzero) reported

    @JaYmZltd @RareAxies @Plusnet Plus net has a DNS issue. If you set your DNS to Google 8.8.8.8 on your router under Advanced Settings, IPv4 Config by turning off Auto DNS Servers and entering 8.8.8.8 as primary it will work until they are back up

  • Richard_Birks Richard Birks (@Richard_Birks) reported

    @Jimmc82 @Plusnet Looks one of their DNS servers is down. If you know how to point your devices to use Google's DNS servers instead, do that.

  • ObesiTimmo 𝗔𝗦𝗛 × Timmy (@ObesiTimmo) reported

    @Plusnet Ethernet works fine, but wifi is down? Now your website won't work, is there known issues?

  • RareAxies Rare | 📲🚽 (@RareAxies) reported

    @Jimmc82 @Plusnet Looks like a major outage Based on prior experience they’ll respond in May