Plusnet Outage Report in Newmarket, Suffolk, England
Why is my Plusnet service not working?
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (68%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Live Outage Map Near Newmarket, England
The most recent Plusnet outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket
|
Internet | 1 month ago |
|
Ely
|
Wi-fi | 9 months ago |
|
Haverhill
|
Internet | 1 year ago |
|
Ely
|
Internet | 1 year ago |
|
Ely
|
TV | 1 year ago |
|
Newmarket
|
Internet | 2 years ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Brides By Solo (@bridesbysolo) reported from Dullingham, England@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
-
Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
-
Ken Adams ⛰️ (@mrbrady72) reported from Dalham, EnglandJust had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
-
Christine Taylor (@christinet50) reported from Waterbeach, EnglandWhy am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Beccy Dresden (@dresdeb) reported@sarahebourne Interesting, thank you. It's never been an issue for me before, but I've been tearing my hair out on WiFi since switching to Plusnet in July. What sort of cable lengths are you using, and do you have any brand recommendations?
-
Dan (@DanF508) reported@baldbookgeek @Plusnet was intermittent/slow to start with before losing internet completely? My plusnet is ****** tonight as well.
-
Rogerio's Left Peg (@PegRogerio) reported@LewisH90 @Cowler_Official @Steam Are you with Plusnet? Ours has been crap all day something to do with some cables being nicked apparently.
-
Leah Marie (@LeahButterflies) reported@Plusnet I rarely have signal to recieve calls in my home on my mobile. I can often make calls. Is this an issue that is going to be ongoing?
-
Tristan (@Tenzur_) reported@AYuntitled Now keep in mind, the big house with plusnet is literally 20 seconds down the road from me
-
MoragSees 🏴🤗🏴 (@MoragSievwright) reported@Plusnet Pity existing domestic customers don’t have a reliable service
-
MStokie58 (@stevomark1958) reported@Plusnet That's not very good,not asking them to be included in allowance but they could be chargeable. Poor service.
-
Plusnet (@Plusnet) reported@baldbookgeek Hi William, I'm really sorry for the disruption, it looks like there was an issue affecting your area last night which has since been resolved. Please do get back to us though if there's anything further we can help with. - Adam - Plusnet Sheffield
-
Robin Slick 💙 LFC Forever (@RobieSlick) reported@Plusnet I am a PlusNet customer & my phoneline is giving me issues. My neighbours phones are now coming on my number 02085785321. I don't know where my phoneline is going as when I ring my home number with my mobile it doesn't ring my number. Please check & fix. Thanks.
-
Alex Sufit (@AlexSufit) reported@Plusnet you have left us 10 days without internet. You promised to connect us today, confirmed in writing. Yet we just get passed from one call handler to another, with no follow up and have spent hours on the phone. Shockingly bad customer service.