Plusnet outages and service status in Newmarket, England

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• 
  Brides By Solo (@bridesbysolo) reported 28 minutes ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

• 
  Christine Taylor (@christinet50) reported 29 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

• 
  Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported 51 minutes ago from Dalham, England

  @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

• 
  Ken Adams ⛰️ (@mrbrady72) reported 60 minutes ago from Dalham, England

  Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  New Forest Dog 🌈 and Her Indoors (@NewForestDog) reported 9 minutes ago

  @Jemima114 Thanks. Yes. Plusnet come out top for customer support in my online searches. But always good to get views from actual users too!

• 
  🇰🇪 (@MrLewisVuitton) reported 10 minutes ago

  @NtantuNow @virginmedia @Plusnet Virgin are so useless. Instead of fixing the issue they just offer to boost your speeds lol

• 
  bookgirl999 (@bookgirl999) reported 10 minutes ago

  @Plusnet Are there any issues in ST7 with service? My router light is orange & when I try & connect on my phone I get a msg that hub 2 manager now requires a connection

• 
  Philip Challinor (@pchallinor) reported 15 minutes ago

  O let us by no means be slow At causing the bubbly to flow: My service provision Has had a revision And @plusnet have got the heave-ho!

• 
  Amanda Phillipson (@amandajp17) reported 16 minutes ago

  It’s driving me insane at the moment trying to sort out my parents phone and internet - at a distance because they live 200 miles away. @Plusnet your customer service to two 81 year olds who don’t understand the tech is appalling.

• 
  Nooblets (@Noobletscom) reported 16 minutes ago

  @Plusnet Can you sort your **** out Please! I've been with you for less than a week, and the internet has already been cut off from Mon 10:55am Today! There was no #openreach on our street, so it looks like someone just disconnected or switched us off! The earliest @openreach appointment is in THREE DAYS on Wed! I work from home you i'm loosing HUNDREDS of £ a day! So That's 3 DAYS WITH NO INTERNET OR WORK! You don't tell us how bad the repair service is in your ADs.

• 
  Rob Shelley (@ITVRobShelley) reported 16 minutes ago

  @Plusnet I'm sorry it took so long - waiting for a call to be answered. I was starting to have 2nd thoughts about whether fate was telling me to sack you off. But as I say - the 2 colleagues of yours who helped me were lovely and got stuff done By the way, your hold music is awful

• 
  Morgan (@morganjonestech) reported 18 minutes ago

  @LiamFromOrlando @SSOUIC Nope, I was having trouble with my ISP router (PlusNet) when I first using the HomePod mini as the audio output for my Apple TV, but I bought a pair of eero routers and have had zero issues since, until the past few days where this bug started.

• 
  Nicky Robson (@Nicky_Robson) reported 18 minutes ago

  @plusnet of all the organisations I've had to deal with after my father's death you have been the worst. No dedicated bereavement team, no sensitivity & unhelpful in the extreme. Why do you make a stressful & upsetting task so hard?

• 
  Aled Roberts (@aledrob) reported 23 minutes ago

  @Plusnet "We're here to help from 8am-8pm every day" Called at 18:50 this evening and privilage to speak to a rude customer service operator who when asked to for the call to be escalated am told nobody was available as the call centre closed at 7pm and that his shift was ending