Plusnet Outage Report in Newmarket, Suffolk, England
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The latest reports from users having issues in Newmarket come from postal codes CB8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Jonty Pearce
(@JontyPearce) reported
Struggling to get through to @Plusnet Business Support. Long times waiting on hold. Service used to be much better.
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FamilyLawArbitration
(@RoeArbitration) reported
@plusnet Your engineer says he can’t fix our problem and we should be on ASDL. Have you called us to follow up? No. #poorservice. #complaint
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Johnny R
(@prince_of_ales) reported
@Plusnet This isn't desperately urgent but if you could get the ball rolling? Having problems accessing Plusnet Call Protect- logged a couple of jobs but still not rectified. Just tried 1572 - "service can't be connected". *** ticked on call features marked as "currently active"?
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Obliquity 🖤🤍💜💛 💙🍍
(@obliquitywrites) reported
Anyone else in London having issues with @Plusnet ? Phone tech seems to have no idea what's going on and no reply on here. Outage map looks like it's covered in fairy lights.
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ʄʀǟռռʏʊքռօʀȶɦ
(@frannyupnorth) reported
@Plusnet my broadband is down & impossible to work out how to report issue #useless
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ELLIOT EASTWICK
(@Faycebuk) reported
@PabloBolco1 @Plusnet Gutted. Tried hotspot but too slow as live rural
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Plusnet
(@Plusnet) reported
@JontyPearce Hi Jonty, I've just picked that up and sent you a reply back to the ticket. Please let me know if there's anything further we can help with. - Adam - Plusnet Sheffield
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Martyn8484
(@martyn8484) reported
@Plusnet my new wifi setup started with you today. I can't get my alexa or ring doorbell to connect. I've tried all sorts. Help!
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Obliquity 🖤🤍💜💛 💙🍍
(@obliquitywrites) reported
Also, opening up Plusnet DMs today reminded me that, despite requesting a DM last time we had an issue, nobody actually ever responded to it.
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Tony H
(@The_Morningstar) reported
@jugglerbry @Plusnet I had similar problems with my speeds via wifi, the gentleman from Plusnet support suggested that I changed my 2.4ghz wifi channel. It's caused by too many other routers in range of you using the same channel. I now mostly have 67Mbs+ download speeds