Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Kieron Tyler
(@MrKieronTyler) reported
@Plusnet @EmmaMHolloway How about making your email service work? It's been a failure since at least 7:56am, 10 November. Bland (and inaccurate) PR-style messages are poor (though the corporate way). Please without delay explain exactly what the issue is, and exactly what you are doing to resolve it.
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet It seems very much that none of your guys work 24/7, whereas many of your service users do, or rather would if you managed to fix your service. You keep saying it is OK when it is absolutely not. You are now staying off Twitter it appears.
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Jamie McIntyre
(@_JamieMcIntyre) reported
@jdmc_alli1 @Plusnet Have a look on the Plusnet community forum - far more help from fellow customers than the vacuous & complacent official 'updates'
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Mark Atkinson #StillWearAMask
(@madashington) reported
@Plusnet hello, I've just seen that you're having webmail issues. I can log onto my account but it won't display emails. Do you know when this will be fixed?
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Andrew
(@AndyRead78) reported
@samyidcharteris @virginmedia @plusnet I can’t recommend. Currently day 4 of no email no poor communication regarding what the issue is
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Kelly Hughes
(@kellylizzy81) reported
@Plusnet I checked the coverage checker before signing up to EE which said coverage would be great. Unfortunately I am having issues with very little or no signal at home (where I previously have had excellent signal with other providers). Is there a problem in the CH6 postcode?
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Emma Holloway
(@EmmaMHolloway) reported
@Plusnet Internet down 2nd time in 2 days...please advise
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Sophie lake
(@sola987) reported
Hello @Plusnet , my email has been down for 3 days now, are you going to fix it please?
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Irene Fuchs
(@Irenevolpina2) reported
@Plusnet Totally unacceptable that since Tuesday no email service and no obvious end in sight, so much for all your plaudits for great customer service, this service is non existant
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Robert
(@Roberthastosay) reported
@Plusnet You are talking utter nonsense. It has been almost a week now and the service is still not working. You are an utter disgrace. .@Ofcom