Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/15/2026 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andrewn00202328 andrew neilson (@andrewn00202328) reported

    @alighirl77 @skytv @SkyHelpTeam Phone them up and cancel your subscription. You'll get a much better price to stay with them and they might sort out your wifi. Worst case scenario you are £123 a month up and you need to use your phone as a hotspot until you get plusnet instead

  • JackieClarkso16 JC (@JackieClarkso16) reported

    @Plusnet is there a problem with your website because it won't let me look at renewing my contract or look at the call plan options?

  • lovedayla lc (@lovedayla) reported

    @Plusnet Help I paid my bill last night the money has been taken out of my bank account but when payment completed it said error!!!! Yet money isn’t back in the account?

  • MrCulling Andrew Paul Culling (@MrCulling) reported

    @Plusnet paid bill yesterday yet service is still restricted 😢

  • WieserSoftware Anthony Wieser (@WieserSoftware) reported

    Here's the message|: Plusnet email service We're reviewing our email service, which means you can't create a new Plusnet email address at the moment. We haven't made a decision about the future of our service, but if we do make any changes you'll be the first to know. 2/2

  • gilliankilroy gillian kilroy (@gilliankilroy) reported

    @Plusnet I only,have iPad. I’m not Having problems with other websites,just yours.

  • JUANDAV95778201 J|Davies🌈☸️♋️ (@JUANDAV95778201) reported

    Saved £30 a month on my broadband!I switched to Plusnet and saved £30 a month on my broadband! The service is great and the customer service is exceptional. I would definitely recommend Plusnet to anyone looking for a good broadband deal.

  • Plusnet Plusnet (@Plusnet) reported

    @AbetheNaive No problem Iain! We are more then happy to help. I'm glad the problem was solved. Mohammed Plusnet Sheffield

  • tigerrector Fr.James Mather FRSA #StandWithUkraine #LoveENO (@tigerrector) reported

    @Plusnet Why's your service so unclear? Trying to complete my BTSportsApp just takes me to: "Great news, you've already completed your registration. To access BT Sport simply download the BT Sport app and log in using your BT ID" No indication how to actually 'simply download'

  • fronkoduck Robin (@fronkoduck) reported

    Hello @Plusnet, my mum is having phone trouble and troubleshooting guidance has failed, can I get some assistance?