Plusnet Outage Report in Newmarket, Suffolk, England

The latest reports from users having issues in Newmarket come from postal codes CB8.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (67%)

2. 

   Wi-fi (15%)

3. 

   E-mail (8%)

4. 

   Total Blackout (8%)

5. 

   Phone (1%)

6. 

   TV (1%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Newmarket.

City	Problem Type	Report Time
Newmarket	Internet	19 days ago
Cambridge	Internet	3 months ago
Cambridge	Total Blackout	8 months ago
Ely	Wi-fi	8 months ago
Cambridge	Wi-fi	8 months ago
Cambridge	Wi-fi	10 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

• Christine Taylor (@christinet50) reported 16 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

• Brides By Solo (@bridesbysolo) reported 28 minutes ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• Mel Potter (@MelJPotter) reported 2 minutes ago from St. Ives, England

  @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

• Guy Rodwell (Closed) (@guyrodwell_) reported 4 minutes ago

  I've been with both BT and Plusnet now, and this has been a prominent issue with both. One day your internet just doesn't work properly and it's only when you put your device on 5GHz that it works properly 🙃

• Simon Ellinas (@cartoonelli) reported 5 minutes ago

  @Plusnet very slow broadband speed today. Can you fix this?

• Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported 7 minutes ago

  ….on Friday I was told by @Plusnet that the problem would be fixed by 15:30 yesterday but,no joy. Today my mom phoned @Plusnet using my landline (our service is fine but we’re fibre optic) & was told that @WeAreOpenreach were doing “dig work” in the street to fix the problem….

• spontaneous (@orangeskyline) reported 13 minutes ago

  @Plusnet It’s a shame your customer service is rubbish, no phone line for 6 weeks now!! No phone calls I’ve had to chance this up and still no where! It’s a joke!

• MrsMartyn (@vc61) reported 13 minutes ago

  @Plusnet can you please reply to my DM or answer the Help text i sent HOURS ago. We have been with your “service” 2 days, i don’t think we will be seeing a 3rd at this rate!!

• Dan Redman (@redders91) reported 14 minutes ago

  @Plusnet Hi, we have had an orange light flashing on the router for a while now. Please could you check the service in TN39? Thanks

• barry asbury (@barryasbury) reported 19 minutes ago

  @Plusnet I'm trying to cancel my contract with you but cannot log on

• Andy Charles (@cha77577779) reported 26 minutes ago

  @Plusnet Tell you what Sammy, I got a bit of a shock today. Got an email from Plusnet telling me my price plan was going up.... 9.35%!!! So Plusnet could increase by just CPI which is 3.9%, but choose to kneecap its customers with a further 5.45%. Not the best customer experience Sammy 🤮

• Den Brimmell 🇺🇦💙 The NHS (@BrimmellDen) reported 28 minutes ago

  @PhilBatemanMBE I don’t know if you can do anything to help but last Monday,City Fibre dug up the end of our street & since then several of my neighbours & my mom have been without phone &/or internet.Between us my mom & I have contacted @Plusnet & @bt_uk but got nowhere…