Plusnet outages and service status in Newmarket, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Newmarket, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor (@christinet50) reported from Waterbeach, EnglandWhy am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Ken Adams ⛰️ (@mrbrady72) reported from Dalham, EnglandJust had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Brides By Solo (@bridesbysolo) reported from Dullingham, England@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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dave mitton (@davmitt) reported@Plusnet brilliant, coming up to the end of my contract and all of a sudden your internet has gone proper ****, surely you should be making it better so I renew
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Bri 💙 (@OriginalBigBri) reported@Plusnet I have given them another try. There is no option in the menu for what I need, but the recorded message does say I can go onto your website and raise an online support request. Please give me a link to where I can do this.
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Rob Dyson (@dysontour) reported@Plusnet @BECCABEAN You really aren't thinking about your customers. I asked a simple question about being moved whilst out of contract and just get the stupid bots.
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Damo🏴 (@nanotek7) reported@Plusnet Please is there someone looking into the outage at KY1, a lot of neighbours down since 2am today. Could not WFH today 🥲Thanks.
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judewri ( Jude) 🌹💙 (@judewri) reported@EE just moved from plusnet to EE today. Had to ring EE ( only minor issue ) and he couldn't have been more helpful . Credit where its due ! I spend my old retired age moaning about most places ! Well done EE. 👏 👏👏👏👏
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gazza (@ShaunGaz) reported@FreeviewTV You take money out of wirh plusnet...Lost my apps and now lost Bbc1 and 2 wtf is going on ffs !!! Co1 area
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Ann Jones (@littlehaven2014) reported@Plusnet Hi I have received a request to return my broadband router. I am no longer a customer. I have followed the instructions to print a return label. Though I don't have a printer. I would love to return the router to be recycled. Please advise.
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Gordon D Comstock (@GordonDComstock) reported@Plusnet I had a problem with internet connectivity today. You said an advisor would call in 10 minutes. I have had no call.
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Tanya Ho (@tho78450) reported@gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???
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GM Mark Howitt (@MarkHowitt) reportedSlighty worried about @Plusnet cust service as a @bt_uk shareholder... he said it wasn't part of his job to know about the direct debit guarantee!