Plusnet Outage Report in Newmarket, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (64%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
-
Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
-
Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
-
Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Evil Reaper
(@Phantom_Dead1) reported
@Plusnet You seem to having issues with the Internet. I got kicked out of 3 games online and on speed test run, this said it were slow. How can this be whilst I am on fibre connection?
-
Rachel Loveless
(@Elmyra14) reported
@Plusnet Hi. I renewed my broadband deal before the contract end date but I’ve still been charged more this month. Can you help?
-
Tim 🐌
(@tim_cattlin) reported
@kenny307mcfc @Footynut1Wendy It's certainly faster and with lower latency Kenny, I've just moved to them after 7 years with Plusnet who wouldn't play the haggling game this year. But, as Wendy knows, it's not available to everyone. The risk with using VM is that their customer service is non existent.
-
Gwilym Davies
(@gwilbo25) reported
@Plusnet You are supposed to be good with customer service, but since moving house you’ve caused me nothing but problems. Now my email address doesn’t work. I’ve had it for over a decade and I’m self employed. Told me it was getting fixed but no. Need this sorting now.
-
stapes
(@stapes7777) reported
@LewisJB__ Yea it always goes out as well apparently. Have bt at home never found problems but let my mates decide uni wifi and they’ve managed to get plusnet which is worlds worst lol
-
Richard Clark
(@RichClark808) reported
@Plusnet Shame on you. Terrible customer service yet again. 1 month and counting to move my broadband service. Can only advise people to avoid at all cost.
-
øober gräfik
(@oobergrafik) reported
Friggin Plusnet and GiffGaff network playing up......
-
Siwan 🐾
(@IamSiwan) reported
@Plusnet Yesterday I arranged to switch to you on the 27th September but last night I had an email confirming the switch on the 20th! I'll be penalised by my current provider if the switch occurs before the 26th so can this switch date be changed? Otherwise I'll have to cancel...
-
Angela Buckley
(@angiebucko) reported
@Plusnet @plusnethelp i left the company a couple of months ago because i can't get service in my area. Now plusnet have emailed me regarding the recent cancellation of my direct debit. My account is closed, so why am i still receiving emails regarding account activity?
-
Soph ✨🇯🇲
(@Signedbysophiee) reported
I work from home. I need internet to be able to pay my bills. Since I joined @Plusnet on 11/08 I’ve not had a full 24 hours of service. 5 engineers, new wires, holes in my walls + 2 boxes later and still nothing. I’m at my wits end, this is ridiculous.