Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/17/2026 13:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him

  • frederickone Yvonne Anne Bolton (@frederickone) reported

    @DerylLynn @Plusnet I'm sure, Deryl. So frustrating and annoying. But nothing more than I expect these days. Dreadful service all round.

  • SparkTheProto Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • SparkTheProto Sam's Fire Systems (@SparkTheProto) reported

    @v_dubster @gffcontwitch @EE Yup, I am having the same issue. Looking on downdetector, the following services are affected: BT Sky EE Plusnet Vodafone TalkTalk YouFiber Virgin Media Trooli Utility Warehouse Zen Internet There may be more, but I don't have the effort to search for them.

  • PaulReadGB Paul Read GB (@PaulReadGB) reported

    @DerylLynn @SammieJack3 @Plusnet They had bad patches before BT came along. The difference now is it no longer suits to have a separate brand in a crowded market.

  • DerylLynn Deryl Lynn on stranger’s island (@DerylLynn) reported

    @bobchad1896 @Plusnet Very interesting and if really does have that feel. There is a bad doom laden sense prevailing . Thank you for this

  • BasilBr31034632 AgendaTwentyFun😋 (@BasilBr31034632) reported

    @Plusnet____ I'm not a Plusnet customer. Please go away.

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    @Plusnet Already done it Spoke to Tom He did a good job, shame the service can't be more like him

  • Brandon78901214 Brandon Wilson (@Brandon78901214) reported

    @M_Kingscott71 @Plusnet Theirs a outage for hundreds of people, loads of people have been affected

  • SharonGChiara Sharon Green (@SharonGChiara) reported

    Thanks to Tom @Plusnet If only company comms were as clear and open as you were.....it might help them improve