Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 01/01/2026 02:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Newmarket, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CornishJas Jasmeany (@CornishJas) reported

    @AndyJimVlogs I had no issues with plusnet only swapped to talktalk coz I needed a new tv box. I'd do a comparison and see whats cheapest.

  • Plusnet Plusnet (@Plusnet) reported

    @harrisonmike Hi there! Thank you for getting in touch Mike, I'm sorry to hear you're having trouble changing the password. Are you able to send a screenshot of what you're seeing when trying to reset please? - Curtis, Plusnet Sheffield

  • walkercotton Ruth Walker-Cotton (@walkercotton) reported

    @HebdenHashtags We are plusnet and no problems here

  • CallMeConflict Conflict. (@CallMeConflict) reported

    @Forsayk3nTTV @ExitLeftTV Personally never had issues with them, they have quirky systems for sure that could cause a headache but no worse than some of the others. Iirc plusnet start offering fttp next quarter.

  • lasydaisymoo Mama Belikin (@lasydaisymoo) reported

    @Plusnet Sadly, I have no signal again. I have sent you a DM with my details.

  • jazzandshiraz Gold please UHB 🙏 (@jazzandshiraz) reported

    @Plusnet It's a nightmare. All fine until switch. No landline no Internet. Plusnet's fault. Earliest date to fix Tues so I would lose pay. So not til Fri pm. Refund 1 month even tho no service. No mobile signal at home. Completely cut off. Resorted to cafe for WiFi.

  • DallawayO Oliver Dallaway (@DallawayO) reported

    @Plusnet Worse than ever, watch 3 seconds, buffers then kicks me out. Really poor.

  • Gemma_stacie Gemma (@Gemma_stacie) reported

    @ullah151 @OpenreachHelp I'm with @plusnet and have been told the same thing. We've been without broadband since early this morning and have been told engineers are working on the outage and should be sorted by midnight but by the sounds of it not likely

  • Soddem_666 🐍 6️⃣6️⃣6️⃣🔥 (@Soddem_666) reported

    @Plusnet Thank you for your assistance Curtis. This quotation is taken from the agreed contract by telephone & email on the 22nd of January 2022 which I negotiated *early* to ensure continuity of service. Your quote => "Total �20.49 per month on a new 24 month contract." Please confirm.

  • 1dozwickedwords Suetpud💙 (@1dozwickedwords) reported

    @Plusnet had an account for years and years. It's due for renewal on 5th March. Right now, I don't want to renew. Unlimited fibre, but not working wirelessly for us. Router is old. What can you do to persuade me that staying with you is the right move?