Plusnet Outage Report in Newmarket, Suffolk, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (63%)
-
Wi-fi (17%)
-
Total Blackout (13%)
-
E-mail (5%)
-
Phone (1%)
-
TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
-
Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
-
Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
-
Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Liz Woodruff
(@wakeycakey) reported
@Plusnet for over a year I’ve been trying to move my bill date and the account has an error, two support calls logged since 26/06 and both missed the sla’s you set and still no response, customer service is dreadful not sure how you have won awards !
-
John
(@DogyoungJ) reported
@Plusnet I’ve asked your organisation 5 different time for a complaint contact and you don’t give me an answer.
-
Steph Dylan
(@stefdylan) reported
@Plusnet @plusnethelp no internet last 2 days in Kilburn Park Road (London), we have fibre. Really inconvenient as our house has been flooded (modem etc unaffected). Pls confirm you are addressing this as a known outage?
-
jeani
(@jeani48534246) reported
@Plusnet You’re serious? I think I will just change service and give my hard earned to a service that does more than pass the buck. Shocker….your ads are a lie.
-
Jason Fleming
(@JasonFl37429791) reported
@Plusnet internet down CH5 3SL. Can you contact me regarding this. I work from home and will lose money if this isn't sorted soon!!
-
Mark Blair
(@Mcb100) reported
@Plusnet Getting fed up of waiting now. Three cancelled open reach appointments to apparently change a broken port for the broadband to be turned on in our home. Yet the previous owners had perfectly fine broadband. Yet when I call you just keep telling me to wait.
-
Natalie Morgan
(@nat1811) reported
@Plusnet @plusnethelp I need someone to help me ASAP before I have to go to a legal team to help me. Your company has yet again made a complete mess of my account and closed it before I even had an opportunity to pay this month's bill.
-
tafkab
(@BeanTafkab) reported
@Plusnet is there anyone who can help me get a line fault sorted out for my elderly parents - they don't use mobiles to be able to report it?
-
Mark Finlay
(@markpfinlay) reported
@plusnethelp made a complaint to Plusnet 15th June’21 - still not received so much as a courtesy phone call? Apparently the “manager” Craig just hasn’t bothered, and surprise surprise only Craig can help me, and he’s not back in until Saturday. Ombudsman here I come!
-
Jack Wilson
(@JackW4254) reported
@Plusnet ringing to cancel tomorrow. Only went active Tuesday and the broadband goes no more than 1.5mbs. #Disappointed