Plusnet

Plusnet Outage Report in Newmarket, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Newmarket, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Newmarket, Suffolk, England 02/23/2026 07:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Newmarket, England

Latest outage, problems and issue reports in Newmarket and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet router is in main socket permanently flashing orange DT4 8BB skytrainbkk your service is carp

  • Riksx1 Rixk (@Riksx1) reported

    @Plusnet You have got absolute TERRIBLE service. You cancel my existing provider and don't complete your transfer. Been without phone and Internet for 4 days. You've got incompetent staff working for you. Absolutely abismal service. Will be leaving reviews everywhere possible.

  • badtoilet Calvino (@badtoilet) reported

    I'm really happy with most of my #sim only deal with @Plusnet but saying you can't call me to fix an issue that is not my fault is weak for a telecom company? #mobilephone

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet no internet for a week now you are crap Skytrainbkk

  • martinp23551490 martin peters (@martinp23551490) reported

    @Plusnet why did your engineer allister not turn up for the appointment today had loads of text's but no show then get message saying job complete never saw anyone whats going on?

  • Markat101 Mark Taylor (@Markat101) reported

    @Plusnet 5th tweet - no reply- customer service zero

  • CreldBrumple Russ Nightlife (@CreldBrumple) reported

    @mynnoj I've had this from Plusnet, despite recently signing a new 18 month contract? apparently they can increase prices but I can't cancel it

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported

    @virginmedia Plusnet on EE Network Equiv £4.92/mth – it's £7/mth, but you automatically get a £25 prepaid Mastercard within 45 days for 10GB of data unlimited Mins/Texts. Just 2 examples to show I can get better for less, so forget 11.7% increase. I've already been paying you too much!

  • SteCollins Steve Collins (@SteCollins) reported

    @Plusnet Just wanted to say how helpful and knowledge Ian from your tech support team was earlier in getting a switching provider error working. Great customer service and very quick resolution.

  • skytrainbkk Pat Mooney (@skytrainbkk) reported

    @Plusnet keeps asking me to sign in total carp service you keep messing me about Skytrainbkk,