Plusnet Outage Report in Newmarket, Suffolk, England
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The latest reports from users having issues in Newmarket come from postal codes CB8.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Newmarket |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Shankley
(@PScotfree) reported
@Plusnet Your "CPI guide" online gives example with CPI for Jan 2023 at 2.0%. Which idiot wrote that example. CPI in January is likely to be around 12%+. Get a grip PlusNet. Come March you will be unable to cope with influx of complaints re possible increase of 16% or thereby.
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Carpark J Carl
(@I_am_cjc) reported
Hello @Plusnet I need to cancel a contract with you and your phone number doesn't work on the website. Please advise.
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Brian Watson
(@Tucker431979) reported
@ShellEnergyHome Please do not buy there broadband guys. Had WiFi drop outs constantly since I joined a month ago.Never had any issues with @Plusnet . Screwed up phone to start with now just constantly dropping out.contacted and won't let you leave. Never use folk's
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Stuart Gregory Esq
(@Mortgage_Stu) reported
@plusnet Trying to download bills from my Account with you for Phone/Broadband, but when I click on the relevant bill, it doesn't download - are there issues with this?
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George Whitehouse
(@Geotweetsstuff) reported
Not happy with the customer service we've recieved @Plusnet just money grabbing got told different yesterday tried to par us of with 2 year deal just want out....
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EVERTON BOARD RESIGN - TORIES & KENWRIGHT OUT
(@Boyer316New) reported
Do you support IPV6 on your FTTC packages @Plusnet....?
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Roger Smith
(@RogerSmith0909) reported
@Plusnet It might be that you have to follow me first before you can DM. Be advised that already I am not at all happy with the customer service and that's even before I've been set up. You have my money and I want to know when I will be able to get connected.
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Timbo1001
(@_timbo1001) reported
@MartinSLewis @itvMLshow (Mobile phones too!) Find the cheapest rate on the market and negotiate. Plusnet broadband £34 down to £19 Inc line rental. Keep your contract short too. I just saved 35ish/month on my car loan this week. Don't forget they need your business!
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TheGoodBuck
(@TheGoodestBuck) reported
Home from work. Factory reset the BT Smart hub, ran diagnostics, it says it's fine, internet unavailable. Ran the Plusnet diagnostic bot, it says the line's fine. Refreshed the connection. Done. Line is peachy it's your kit that's at fault. Did the router again. Still **** all.
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Plusnet
(@Plusnet) reported
@PScotfree Every customer will get an individual email to let them know how much CPI is and what it's going to increase by so there's no confusion around this. - Curtis, Plusnet Sheffield