Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (9%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chintan
(@Chintan578) reported
@Plusnet I can see minority people dont get reply or response of tweet or complain.. more than 9 weeks suffering with broadband issue, but sadly no response yet.. i can understand that some people dont have fully right to get service in your company...
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Tracy Carr
(@Tracy52468806) reported
@Plusnet Details sent. Very disappointed and if this service is not switched by lunchtime today I will cancel the contract! @Ofcom how long should a broadband switch take?
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Oscar
(@Oscargetsit) reported
@misslucyp Had no issues whatsoever with Plusnet over the couple of years since I changed from Sky. Never had to use customer service so can’t comment on that but don’t flood you with emails etc trying to sell you other stuff.
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BÎFF Ø BRÄDLĒY
(@pablox53) reported
@Plusnet It was ‘a while ago’ but it didn’t work. Therefore, there seemed little point in going through the motions yet again. The service has always been problematic. We’ve done everything that Plusnet has advised us to do, TP links, plug plates etc. nothing has changed
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Mama Belikin
(@lasydaisymoo) reported
@Plusnet I've had no mobile signal for 4 days. You ask me to phone you for customer service. I can't (strangely enough). When will I be able to make calls again?
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Mike Oxlong
(@MikeOxl61921318) reported
Just re-newed my #plusnet package it’s not a bad deal but the customer service guy is only 26 and actually has a landline😳
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Just Chelsay 🌱🏴🖤
(@JustChelsay) reported
@Chocomatt12 The most I can get in my area is 70mbps (unless I went with a Virgin and their dedicated fibre lines which cost a fortune) so I’m with PlusNet and pay £26pm and never really drop below 60mbps
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🍾🎉🥳Keith Harris 🍾🎉🥳
(@klharris30) reported
@SkyHelpTeam Do Sky contribute to leaving a broadband supplier early? I am fed up with being ripped off by @Plusnet to the tune of £44 (£48 from April) for an erratic service I am stuck with for another 15 months.
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Peter Richardson
(@ptrichardsonuk) reported
@Plusnet Yeah, there's just no justification for a ~9% price rise. I didn't get a 9% pay rise, and I bet you didn't either. I've just requested my PAC, and I'm going to try Lebara for a while. Seems Vodafone's signal will be better where I live too.
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Chris Kent
(@chrisk2500) reported
@Plusnet Will you be offering 5g service