Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Miller
(@millatte) reported
@Plusnet Internet not working again. Keeps happening, slow speeds and patchy connection restarted router many times. Please can you look into this
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ARCHMARK Branding & Marketing
(@ArchmarkCo) reported
@Plusnet your website says it's currently down for maintenance but your status page says everything is working? When can I access my account?
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Plusnet
(@Plusnet) reported
@MelJPotter I'd recommend that you speak to our Customer Options team about your package as they may be able to move you on to the 6GB for £6 per month tariff. The team are available on 500 from your Plusnet mobile or 0800 079 1133 from any phone. Regards, Emily Plusnet Leeds 🌞
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Plusnet
(@Plusnet) reported
@millatte Hi Chris, thanks for getting in touch and I'm sorry to hear you're having issues with your connection. From testing the line a fault has been located close to the premises, meaning an engineer visit is required to investigate this further. -Tony Plusnet Sheffield
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barry asbury
(@barryasbury) reported
@Plusnet I'm trying to cancel my contract with you but cannot log on
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Chintan
(@Chintan578) reported
@Plusnet more than one hr your internet is not working.. you guys needs to Robb banks not customers. Fraud company. Suffering more than 3 months with this rubbish service.
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Jon Phillips
(@JonPhillips1974) reported
@Plusnet Plusnet customer service is brilliant. Just spoke to Mush as I have to move to BT for fibre to the property, and the last email said I would have a charge of c. £16. He was really professional and answered my queries. How are companies like TalkTalk still in business?
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Den Brimmell 🇺🇦💙 The NHS
(@BrimmellDen) reported
@Plusnet @Plusnet there’s STILL no landline or internet for my mom or several of her neighbours in spite of you telling me that the problem would be sorted by 15:30 yesterday (7/3/22)! I DM’d you again yesterday & today but had no reply. Is anyone awake there?! What is going on?😤
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BOBBY W
(@officialbobzta) reported
Hi! @Plusnet I have contacted you a number of times regarding my dad's phone line that doesn't work. It's been around 2 years now and STILL doesn't work yet he's still paying for it!?!
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London-Unattached
(@Lon_Unattached) reported
@plusnet - my PAC transfer to you from 3 seems to have gone wrong - I now have no service from 3, but the number isn't ported. Can you advise? trying to call customer service but have waited for 30 mins!