Plusnet Outage Report in Newmarket, Suffolk, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Newmarket, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Newmarket and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Newmarket, Suffolk, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Newmarket, England
Latest outage, problems and issue reports in Newmarket and nearby locations:
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Ken Adams ⛰️
(@mrbrady72) reported
from
Dalham, England
Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Lizzie Vee 🧙♀️
(@LizzieVee1951) reported
@Plusnet I tried to contact you through your website but it doesn't support email, only another phone call and I cannot face hanging on for you again.
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Rob Todd
(@B2z73) reported
@plusnethelp hi my broadband has been down since 12 and others i know locally are down too please can plusnet investigate as calling your phonelines is a never ending wait!
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SimonPaul
(@SimonPa22712866) reported
@Tim_JC @TeaFromTheManor @Plusnet Their customer service is a disgrace. The customer helpline is literally a recorded message saying that they are not accepting calls and you should try again tomorrow!!!! It was the same message yesterday!!! I just want to speak to someone about my broadband. #plusnet
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Simon Parker
(@mrparker666) reported
@ejames500 @Plusnet personally I'd stick with Plusnet. they are all just as bad. Vodafone screwed me over last year it took hours to sort out. TalkTalk had the worst online rants last I checked. And I'm sat here with no broadband trying to get through to them though, it's generally reliable.💤
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Daisy
(@Daisy75566358) reported
@Plusnet 1.renewed contract for basic broadband but contract shows “unlimited fibre”. 2.Would the transfer cause any disruption on service pls?
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Amy
(@just12amy) reported
@plusnethelp @Plusnet I've been waiting over a week for call protect to be activated on my account. No one is replying to my tweets or dms. I'm being harassed and urgently need this feature activated so I can block the number. Please help.
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Jonathan Ash
(@Jonnyreggieash) reported
40 mins on the phone to get through to #plusnet then they hang up unbelievable
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Samuel
(@RealXwisdom) reported
Speaking to @Plusnet on the phone now. There customers support reps are argumentative. Quite rude. The network has been rubbish they won’t listen. For the sake of your lives.DON’T GO WITH @Plusnet
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Kelly #teamlegend/#teamyounglives shaw
(@KellyShaw31) reported
When you pay @Plusnet nearly 50 quid early morning, and your internet still doesn't work. Sort it out!
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pct27
(@pct271) reported
@plusnethelp 2 Calls from "J" at Plusnet same technical issue with BTW being escalated again (nth time!) "J" will provide update within the next 24 hours