Plusnet

Plusnet Outage Report in Waterbeach, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waterbeach, Cambridgeshire, England 09/17/2025 18:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (7%)

    E-mail (7%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • squidgybo kid Z (@squidgybo) reported

    @BigRatMedia @Plusnet I just rang them and a recorded message said they are having problems and are working on it.

  • _m00t_ Kieran (@_m00t_) reported

    .@Plusnet outage has been going on for nearly 2 hours now, and still no word about it on their social media channels. 😑

  • lys136 lysanne (@lys136) reported

    @RickieTrades @Plusnet Maybe if an announcement was made advising of issue they wouldn't have everyone ringing. Its the pi s s poor communication which is causing the calls. I didn't attempt to call until I tried the website, and social media first. No ETA, no update to provide to my boss

  • fantasyboy113 Ryan (@fantasyboy113) reported

    @Plusnet Internet has been down for over an hour, unable to get in contact with anyone.

  • Wolf__GB 🤖 Boop / Bop / Beep 🤖 (@Wolf__GB) reported

    @BigRatMedia @Plusnet Is your hub light still a solid blue by any chance? Mine is even though I can't connect to anything. Or check their service status page.

  • AthanSpod Ath Athanasius 💙 (@AthanSpod) reported

    @rbiondin1 @Plusnet You're not alone. Mine's been down since around 10:35 this morning. Sync is all fine, but no routing, and bouncing the connection gives the wrong (RFC1918 !) IP. Phoned support and their opening message says it's a general problem.

  • squidgybo kid Z (@squidgybo) reported

    @Plusnet I have no broadband today. I hear that ur having problems. I can’t do any work-what amount of compensation will I b owed?

  • Levinicolex Levi 💛💙 (@Levinicolex) reported from Dewsbury, England

    @O2 keeps dropping out, not receiving calls or texts, data is on and off and @Plusnet not working either. 1st world problems but the only day I need internet and both aren't working properly 😑😑😑

  • Plusnet Plusnet (@Plusnet) reported

    @mikewiow If you use the landline, is this working without any issues? - Curtis, Plusnet Sheffield

  • redmeister81 Chris (@redmeister81) reported

    @altrinchamhq @Plusnet There working on a fix now 👀. Don't know what's happened exactly but my router is connecting to a private ip address range.