Plusnet Outage Report in Waterbeach, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near Waterbeach, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Cambridge, Ely and Newmarket.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Ely |
Internet | |
| Ely |
TV | |
| Cambridge |
Internet | |
| Newmarket |
Internet | |
| Cambridge |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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ag
(@k999lover) reported
@BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!
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Happygod London 倫敦 ロンドンっ
(@howareyouzhang) reported
@Plusnet thank you for reply, I have been away due to no internet in the house. I have been calling Plusnet and the problem was solved, thank you!
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Phil Fish
(@PhilFish17) reported
@Plusnet After a total of 2 hours 10 minutes (over the duration of 4 calls) I eventually managed to speak to your colleagues. Both were very pleasant but ultimately unable to resolve my issue and your company "policies" have been shown to be totally inadequate, potentially unlawful.
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CES
(@Soozealooze) reported
@Plusnet I'm trying to make a complaint about one of your advisors amongst other things but he wants to deal with it himself when I've repeatedly asked for him to pass onto someone independent. What's with this guy?!
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Plusnet
(@Plusnet) reported
@ewandjmcdonald Not a problem Ewan, just let us know if you need anything else. - Curtis, Plusnet Sheffield
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Chris Simpson
(@CJSimpson9) reported
@Plusnet The Internet is down in the PE15 area again but according to your website we have service. Could you advise when it will be back up, I work from home
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Deirdre Williams🏴🇬🇧
(@Deirdre03224751) reported
from
Penmachno, Wales
@Matt_H_UK @EE You just don't get it! We DON'T have a mobile signal. During power cuts NO wifi so no WhatsApp. Using an old style plug in phone we (have so far) ALWAYS been able to make phone calls - those of us who ( currently are not digital) BT changed me to digital plusnet changed me back
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Peter and Elsa
(@elsa_peter) reported
@Plusnet do not get this company to provide you with their service, Only good when they try to get you in board. Afterwards only money orientated!!!
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SminkyPinky🇪🇺🇺🇦
(@sminkypinky76) reported
@Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?
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Jonathan Roberts🇺🇦🌻🚴♂️
(@jono_pce) reported
@TheSulks @Plusnet Had our account with them for a while and I am very happy with the service. We are paying less now for a higher connection speed than when we first started.