Plusnet Outage Report in Waterbeach, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Methodical Mark
(@MethodicalMark) reported
@TomTalksMoney_ @MartinSLewis Plusnet mobile on EE network. But I've just looked at their website and they're currently not taking on new SIM only customers. It just redirects you to the EE site which is much more expensive!
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Iain Darnbrough
(@Druffeh) reported
@Plusnet Had to move house twice in the last 3 months. The first move my broadband was 2 weeks late in getting activated, reps never call back. Now 5 days into ordering new move and have a Broken Move? So they are unable to place order with Openreach. Awaiting Response Nightmare!
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Andrew. An Outlier of Black Box Thinking
(@OutlierBlackBox) reported
@phil_lfc_82 @MartinSLewis That's expensive. My sim costs £8 for 20GB data and unlimited of rest. With Plusnet (owned by BT like EE) but had the same with Virgin. Both use BT network.
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Mickey C
(@entozoon) reported
@Plusnet Yo, I can't change my payment method; it's grayed out. Says I can only change it every 6 working days but like, I've never changed it before
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Plusnet
(@Plusnet) reported
@DerekFortune13 Hi Derek, I'm really sorry about the issues with your phone. Is it a land line or a mobile service you're having problems with? Please get back to me with your number too and I'll make sure we're doing all that we can to help out. Adam - Plusnet Sheffield
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RooRooS says join a union
(@PolaRooS) reported
My @Plusnet broadband is so slow I can no long use any streaming services, Netflix, iPlayer, ITVx etc Time to change provider I think, but who’s good? Who is happy with their broadband provider?
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Tony O'Shea
(@TonyJohnOShea) reported
@Plusnet I’m back to really slow speeds again - 1.6Mbps. Is there something inherently wrong with my line. Sent a DM yesterday, but so far no response. Thanks.
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Derek Fortune
(@DerekFortune13) reported
@Plusnet its ok being sorry but im still off no connection i think its very bad
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Mark Wigmore
(@MarkAWigmore) reported
@EE The last I heard from Plusnet was, "Thanks for getting back to us Mark, our network doesn't actually support WiFi calling, however that is something we're hoping to introduce in the future."
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Andrew Bartram 🇺🇦 🇪🇺
(@Warboyssnapper) reported
from
Dalham, England
@PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78