Plusnet Outage Report in Waterbeach, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Waterbeach, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (7%)
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Phone (3%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Waterbeach, England
Latest outage, problems and issue reports in Waterbeach and nearby locations:
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dale
(@DaleGittins) reported
@Plusnet “the straight forward internet provider” who can’t help a customer when it comes to moving house, but instead add costly extras when the current service has stopped working!!
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Charlie Motton
(@FightMonsters) reported
That we didn't need to pay. If it does damage her credit score and stops us buying house I will be taking them to court. We have our calls logged and recorded to @plusnethelp and the emails we received saying there was nothing to pay. Do not use @Plusnet
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WelliXL
(@WelliXL) reported
@OpenreachHelp Yes it's effecting bt, sky,plusnet and talktalk. There was damage to a green internet cabinet but 3 months to fix it? Really?
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Plusnet Help
(@plusnethelp) reported
@wayne8772 Hi Wayne. Thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleagues will be able to help. - Jess
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KILL YOUR LOCAL SCENE
(@TheWolfofDonSt) reported
@CitizensAdvice, @Plusnet tell me I cant leave them because my service works fine connected to an ethernet cable but when i’m not connected via cable my service is less than abysmal and it’s affecting my work and personal life. What steps can you suggest I take to fix this issue?
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Annie (Zie/Zir)
(@AnastasiaTapsf1) reported
Switching from TalkTalk to Plusnet. It's more expensive but we get a 60 pound voucher and no more awful customer service and slightly stronger and faster connection! Also with P's pay rise we can afford slightly more expensive things so!
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Elithris
(@Elithriss) reported
ten minutes into trying to load 1 ******* image. yet again, great service from @Plusnet!
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Trafalgar Law
(@damolastayup) reported
@Trey_Ball10 @virginmedia Bro!! I switched to PlusNet this week as this Virgin **** is a joke now
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Okami Amaterasu
(@Phantom_Dash) reported
Oh, and every time I bring this issue up I get no response lately. All I'm asking for is the plusnet site to NOT be restricted when a payment is late. It's counter-productive and pointless.
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jacob
(@jakeob_e) reported
Hi @Plusnet i have about 20mb of data left so why tf do you think it’s ok to go down more often than Mia Khalifa in 2014