Plusnet

Plusnet Outage Report in Waterbeach, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waterbeach, Cambridgeshire, England 01/01/2026 06:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Waterbeach, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashleig35284200 Ashleigh Hill (@Ashleig35284200) reported

    @Plusnet my broadband is down, I tried phoning for a total of 4 hours yesterday and no answer. Can someone respond

  • KT6620 Katy (@KT6620) reported

    @plusnethelp we’ve just joined Plusnet and have had 3 days no signal now! 2 months with you and so far would not recommend! What’s going on?!

  • Hedgewise Kathryn Allen OUSA (@Hedgewise) reported

    So @Plusnet says on some pages of it's customer help that you can call them at 7.30 am... ring and the machine says 8.00 am

  • nouranzarroug Nouran (@nouranzarroug) reported

    @Ryan_the_BSCB @Plusnet Yes, major problems in London

  • hailsc16 Hayley Hammond (@hailsc16) reported

    @Plusnet @plusnethelp Still trying to work from home with no internet, after being promised that my internet would be working yesterday. Usually taking 800+ calls from patients a day but when the calls constantly drop out I’m lucky to answer 100! Utterly terrible. Please help!!!

  • BenjimanLofi Benjiman that guy that makes LoFi (@BenjimanLofi) reported

    Plusnet: we won’t let you down! Also plusnet: gives me 20mbps when promised 80 and my router randomly shutting off

  • nouranzarroug Nouran (@nouranzarroug) reported

    @MattScratchley Yes, major problems in London, no broadband for 2 days!!! @plusnethelp @Plusnet

  • chrisevans4477 Chris Evans (@chrisevans4477) reported

    @plusnethelp I need support with setting up my btsport app which I have just signed up for. So far been on phone for 1 hour with BT who then said I need to contact you. Currently been transferred 3 times and still on hold with Plusnet for 40 mins. This is awful

  • CluettTegan Tegan♉️ (@CluettTegan) reported

    I have rented a flat in Cardiff since the beginning of July that I have only stayed in for 3 weeks max due to multiple lockdowns, wifi issues with @Plusnet meaning my best access to study resources are at home, and university saying we now cannot return. @BBCWatchdog #rentfornowt

  • ThinkingBlue Zos (@ThinkingBlue) reported from Antrim and Newtownabbey, Northern Ireland

    @Plusnet I don't know how many more calls I can make that go unanswered. How many more times in a day my router needs reset. I'm paying for internet that doesn't work nor help that never comes