Plusnet

Plusnet Outage Report in Waterbeach, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Waterbeach, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Waterbeach and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Waterbeach, Cambridgeshire, England 05/22/2025 00:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Waterbeach, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomEly Internet

Community Discussion

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Plusnet Issues Reports Near Waterbeach, England

Latest outage, problems and issue reports in Waterbeach and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • asmith_1979 Andy Smith (@asmith_1979) reported

    @Plusnet Broadband went down around 11:15 this morning. Shows connected but unable to get any web traffic. Any ideas?

  • challiscj Christopher Challis (@challiscj) reported

    @pfrr @Plusnet Not a great sign uf they've taken down the service status page Any word @plusnet? Where are you providing updates on the outage? Do something.

  • RealLifeAccoun1 simonthepieman (@RealLifeAccoun1) reported

    @plusnet customer services says too busy to connect call and disconnects. Meanwhile a home worker (me) is disconnected from the internet #plusnet

  • AbjectFailur3 Jason (@AbjectFailur3) reported

    @Plusnet Hi, seems everyone has their internet from you down and I'm the same. Can you get someone to sort it? Incredibly difficult to work from home with no connection.

  • sweetiesal Sally O’Shea (@sweetiesal) reported from Sale, England

    Zero communication or update on @Plusnet website about the fact the network is clearly down across the UK- you can’t even get a dial tone when ringing their customer services either. What is going on?!

  • seicosid Jean Harding (@seicosid) reported

    @Plusnet PLEASE CAN YOU PROVIDE AN UPDATE ON THE CURRENT NATIONWIDE OUTAGE! We work from home and rely on a stable internet connection. We need to be able to give our employers an update or at least an ETA for when this issue will be fixed, but all we get from PlusNet is silence!

  • lys136 lysanne (@lys136) reported

    @hareinthefire @Plusnet @pfrr Apparently no known issues, but going to complete tests, that was 30mins ago, it's all gone very quiet from the diagnostic bot.

  • lys136 lysanne (@lys136) reported

    @AndrewGalvin14 @Plusnet Same in DE56, please help, I need to log back into work

  • AndehX Andy (@AndehX) reported

    @Reid_BUFC @Plusnet It's been down less than an hour and half, I'd hardly call that "all day"

  • HolyDiver73 HolyDiver73 (@HolyDiver73) reported

    @Plusnet can you at least acknowledge a serious national outage and an ETA on the repair please. I am losing money here.