Plusnet Outage Report in Cambridge, England

The latest reports from users having issues in Cambridge come from postal codes CB1 and CB2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 17: Problems at Plusnet

Plusnet is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (10%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Live Outage Map Near Cambridge, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

City	Problem Type	Report Time
Cambridge	Total Blackout	6 days ago
Cambridge	Wi-fi	15 days ago
Cambridge	Wi-fi	2 months ago
Cambridge	Internet	2 months ago
Cambridge	Internet	3 months ago
Cambridge	Internet	3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

• Christine Taylor (@christinet50) reported 4 years ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

• Lewis Walsh (@lewiswa86) reported 4 years ago from Swavesey, England

  @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

• Brides By Solo (@bridesbysolo) reported 5 years ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

• Chris Pearce (@Chrisjohnpearce) reported 5 years ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• PK Williams 🟪⬜🟩 (@nijntje369) reported an hour ago

  @Plusnet We have 3 xBoxs, all working fine until about a week ago, they all report they can't get online, allowing other apps show them as being online. Something about double NAT in one settings- help!

• Nicola Chapman (@blonde_moment83) reported 3 hours ago

  @Plusnet hi, I have a question about my renewal deals. Can you help please?

• Sean 🔴⚪ (@b34n3gg) reported 4 hours ago

  @Plusnet funnily enough as an existing customer this is considered a perk. Like you're doing me a favour at this price 😡

• MarkJ (@Mark_J69) reported 5 hours ago

  @Plusnet @noisecandyman Can you advise if this issue is still outstanding? I have not been able to access my emails for 2 weeks now

• Andy (@noneedhomes) reported yesterday

  @Plusnet i have router 2 but it is not allowing me to name each ghz which causes issues to a firestick outside, its set to 2.4ghz which makes it slower, but the cameras need to be on 2.4 ghz so i cant turn 2.4 ghz off

• GM Mark Howitt (@MarkHowitt) reported yesterday

  @Plusnet Just now • Visible to anyone on or off @LinkedIn @bt_uk no communication or sign they would pay me what they owe me today. Poor. One of the people I spoke to could barely even speak let alone should be allowed on the phone in a pro manner. Might upload that video to Youtube.

• Andrew Yearsley (@amyearsley) reported yesterday

  @Plusnet I’ve tried to generate a return label for router twice as no longer a customer but the email with QR code never arrives

• Plusnet (@Plusnet) reported 2 days ago

  @noisecandyman Hi Thank you for reaching out to us via social media. There is an ongoing issue with Force 9 which we are actively working to try and fix. Apologies for any inconvenience caused in the meantime. Thanks Lee-Plusnet Sheffield

• Plusnet (@Plusnet) reported 2 days ago

  @AethyrUlf Hi Thank you for reaching out to us via social media, I am sorry to hear of the issues you are experiencing. In order to assist further, please may I request you direct message us your account username. Thanks Lee-Plusnet Sheffield

• Voice Project Choir (@voiceproject) reported 2 days ago

  Call me old-fashioned (I’m certainly old) but when your email and broadband service provider doesn’t respond for days of email outage, one might be inclined to think it somewhat rude, particularly having been a customer for THIRTY-TWO years. So, @Plusnet get your act together