Plusnet Outage Report in Cambridge, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Cambridge, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (66%)
-
Wi-fi (15%)
-
Total Blackout (10%)
-
E-mail (6%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Cambridge, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Total Blackout | |
| Cambridge |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Cambridge |
Internet | |
| Cambridge |
Internet | |
| Cambridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Cambridge, England
Latest outage, problems and issue reports in Cambridge and nearby locations:
-
Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
-
Brides By Solo
(@bridesbysolo) reported
from
Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
-
Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
-
Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
🔥🔥
(@PhilMSports1) reported
@Plusnet The time it took you to reply I could have switched providers oh wait I can’t cos regardless of your abysmal service & equipment I’d have to pay to leave.
-
Nicola Bulley
(@NicBulley) reported
@Plusnet I’m due a refund on my account due to loss of service but it hasn’t appeared my my latest bill and I can’t get through to customer services. Could someone DM me please?
-
Rory Bond
(@Rory_Bond) reported
@Plusnet been giving a set up date of 27/9 moving 17/9 need a much better date than this or will have to cancel new contract I’ve taken out.
-
Stuart Baynes
(@blukas49) reported
@Plusnet 30 minutes on hold so far, not exactly first class customer service?
-
LadyP
(@pauline44) reported
It’s @Plusnet I need help from
-
Joe M
(@afroking_jonty) reported
Biggest mistake is signing up with @Plusnet for broadband. Poor customer service, order delayed no explanation. May i please cancel the order with you i cant deal with this. Been on the phone for more than an hour waiting for customer service and here you hardly get a response.
-
Miriam Mcdermott
(@MiriamMcdermo13) reported
@Plusnet and when she called them as service had not been restored as her bill had now been paid off in full they told her they have all ready handed it over to a bailiff but still took the payment if it was now in a bailiiffs hands should they not have told her an refused paymen
-
Jonno
(@Jonno10721563) reported
@Plusnet worst internet provider I’ve ever used!
-
Joe M
(@afroking_jonty) reported
@bt_uk I dont have an 'existing service' @Plusnet are supposed to have connected me but are taking long the service is not yet active. i will DM you.
-
Martin Grierson
(@griolfc) reported
Want faster broadband from @plusnet? Wouldn't waste your time. Ordered mine on 13th July - today had FOURTH engineer visit with a no show and had no reasons given. Ongoing support ticket but just pathetic apologies and no action getting taken. Not long now til out of contract!!