Plusnet

Plusnet Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB3 and CB2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cambridge, England 05/21/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Wi-fi
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GLoBuglio Gina LoBuglio (@GLoBuglio) reported

    (2/2) be waived as a result of the poor customer service I’d received (too much to tweet about). I’ve now received a notice from a DEBT COLLECTION AGENCY initiated by @Plusnet. Have burnt HOURS dealing with this & thought it was resolved!! NOT HAPPY

  • garcon00 Mike Shaw (@garcon00) reported

    @DickieMeaden Vodafone coverage ok where I am but customer service not so much. If 4G SIM only suits, worth looking at Plusnet (they use EE).

  • YORKSH1RE1 DBA (@YORKSH1RE1) reported

    @plusnethelp @Plusnet hey, no one seems to reply these days on you help Twitter account. Have you stopped monitoring it? #Confused

  • marksmithwriter Mark Smith - Journalist | Copywriter (@marksmithwriter) reported

    @Plusnet hi, we tried to join you a few weeks back, received a letter saying it was all in progress but heard nothing since. Wondered if there's any updates as our broadband has been quite slow.

  • gunner_del Del (@gunner_del) reported

    Hiya @plusnethelp I used a debit card to pay £12 onto my Plusnet mobile account 31 December I still do not see it on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

  • gunner_del Del (@gunner_del) reported

    Hiya @plusnethelp @Plusnet I used my debit card to pay £12 onto my Plusnet mobile sim only account 31 December I still do not see the payment on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

  • MarcAyres3 Marc Ayres (@MarcAyres3) reported

    Is there a worse Internet Provider than @Plusnet as they are absolute garbage. Worse decision going over to them when we moved house. Fuming, how can you work with constant outage. #Useless

  • Ronald51961223 Ronald (@Ronald51961223) reported

    @plusnethelp New to Plusnet Broadband. Connected just before Xmas. B/Band slow with streaming services dropping out. Livechat unavailable-been trying for 5 days to get through by telephone. Please contact me. To think that Talktalk customer service(and speed)was better than this!

  • Saint_Jimmy1980 Saint_Jimmy1980 (@Saint_Jimmy1980) reported

    @darth_evanoth @SkyHelpTeam My plusnet is down too, ct6 . Major problem at the exchange it seems!

  • garcon00 Mike Shaw (@garcon00) reported

    @DickieMeaden Been on Vodafone for years. Coverage ok where I am but customer service not so much. If 4G SIM only suits, worth looking at Plusnet (they use EE).