Plusnet

Plusnet Outage Report in Cambridge, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cambridge, England 12/09/2023 00:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CyclingBelinda CyclingBelinda (@CyclingBelinda) reported

    Hello @Plusnet, my internet connection has been really bad in the last few weeks. I'm a long standing customer and usually find it really reliable. Please advise... @plusnethelp

  • Hullock_ J Hullock (@Hullock_) reported

    @plusnethelp how do I get a new Plusnet router, my router is 4 or 5 years old but it keeps playing up and I'm needing to reset it all the time just to get it to work. Loyal Plusnet customer

  • OliBriggs3 Oli Briggs (@OliBriggs3) reported

    @Plusnet our Internet speed is so slow it wont even load a chrome page the fact you are selling us over priced and low speed Internet is stupid you said your self that the minimum speed us 33 but yet we are not even getting half of that sort it out

  • GLoBuglio Gina LoBuglio (@GLoBuglio) reported

    (2/2) be waived as a result of the poor customer service I’d received (too much to tweet about). I’ve now received a notice from a DEBT COLLECTION AGENCY initiated by @Plusnet. Have burnt HOURS dealing with this & thought it was resolved!! NOT HAPPY

  • MartinGilmour29 Martin Gilmour (@MartinGilmour29) reported

    @Plusnet our new service with you started today and we have not router box, your online chat function is no use and can’t get through on the phone, can someone help please 😩

  • gunner_del Del (@gunner_del) reported

    Hiya @plusnethelp I used a debit card to pay £12 onto my Plusnet mobile account 31 December I still do not see it on my account Please inbox message me so we can chat [not talk - I can't speak out loud at moment bad throat] Thank You

  • tbobeverest Tom (@tbobeverest) reported

    @plusnethelp hey, I need to call an international freephone (00800) number from a Plusnet landline but can’t find call charges anywhere. Can you help?

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @Plusnet @bbcbitesize Be nice for my broadband to stop dropping off. Very poor service, and I’m not the only one!

  • keithjcorrigan Keith Corrigan (@keithjcorrigan) reported

    @leannehaynes @Plusnet Don’t join plusnet ....... so unreliable. My signal is dropping 5-6 times a night

  • SLElla17 Stacy Ellams (@SLElla17) reported

    @Plusnet I'd like an update on my service outage, you website still says you have no reported problems despite being told by customer services you do