Plusnet

Plusnet Outage Report in Cambridge, England

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The latest reports from users having issues in Cambridge come from postal codes CB23 and CB2.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cambridge, England 11/21/2024 13:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Cambridge, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomRoyston Internet
United KingdomCambridge E-mail
United KingdomCambridge E-mail

Community Discussion

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Plusnet Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • UnitedProbe Harry Probert (@UnitedProbe) reported

    @Plusnet can’t get through to you on phone as it’s saying number is unavailable, just wanting to know how long is left on my contract as I want to upgrade to full fibre. Any help would be appreciated.

  • JJMM7771 JM (@JJMM7771) reported

    @Plusnet You are absolutely joking? I’ve waited 13 weeks for installation, I’ve got a myriad of plans revolving around installation in 3 days time & now u cancel it due to industrial action? Thats right - SHAFT your customers 😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡

  • Xlibris1 Xlibris1 (@Xlibris1) reported

    @johnlewishelp How do I cancel my broadband (aka Plusnet) contract?

  • snavEwerdnA Andrew Evans (@snavEwerdnA) reported

    Having ruled everything else out now, this seems to be an issue with @Plusnet; any clarification on why @google services aren't peering correctly (and judging by the help forum, not for the first time), guys?

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    DAY FIFTEEN of no @Plusnet broadband. The promised router hasn't arrived. Manager who promised to update me hasn't. I work remotely. This is impacting on my ability to earn a living. For god's sake Plusnet either fix it or let me take complaint to @Ofcom. This is beyond a joke.

  • davidcwildman David Wildman (@davidcwildman) reported

    @Plusnet can’t believe how bad your customer service is. Still waiting for our broadband since we moved into our new house. Order placed mid August!!

  • jane_touil Jane Touil (@jane_touil) reported

    This morning = no internet! Frustrating call to Plusnet Support who tried to tell me the lack of Internet was linked to the landline fault. They finally agreed it was not. They said I need to be ‘educated on how to install the router’ which was working yesterday 5/

  • nextgenste Stephen paul (@nextgenste) reported

    Plusnet well what can I say I have been a loyal customer for 9 years and the past few years everytime I renew my contract my broadband gets less and less, I pay for 80/20 and I get now 55/10 instead of 77/19. Won't be renewing.

  • BridgeeCee Bridget Chapman (@BridgeeCee) reported

    @Plusnet Confirmed. The engineer just didn't turn up. It's 2nd time I waited in for an engineer sent by @plusnet who didn't turn up. No one tells you. No one apologises the hours of your time wasted completely unnecessarily. No one says "This is unacceptable. 16 days? Now we will fix it."

  • marionofnorwich Marion (@marionofnorwich) reported

    @Plusnet getting frustrated as no mobile service on two phones for two days. Feeling marooned! Can we have some help please?