Plusnet

Plusnet Outage Report in Cambridge, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Cambridge come from postal codes CB22.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Cambridge, England 11/26/2025 12:05

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Cambridge, England

The most recent Plusnet outage reports came from the following cities: Cambridge and Royston.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomRoyston Internet
United KingdomCambridge Total Blackout
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Cambridge, England

Latest outage, problems and issue reports in Cambridge and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fraserboyd fraserboyd (@fraserboyd) reported

    @plusnethelp @Plusnet Are you aware that your email server seems to be down? Any idea when it will go back up again? Webmail also not working.

  • womblepilgrim womblepilgrim (@womblepilgrim) reported

    Really frustrating customer service - setup and paid for a broadband for a refugee family in the middle of covid. Discovered they've never used it.. now trying to cancel and being hit with a massive cancellation fee. #plusnet #compassionlost

  • PowerQuestBand Power Quest (@PowerQuestBand) reported

    Not sure what's being going on with @Plusnet in the SO30 area of Southampton the past few days. It's like being back in the late 1990's. Pretty much unusable...which is a problem when you work from home

  • hitmanharris atch (@hitmanharris) reported

    @Plusnet woken up and my new plusnet broadband still isn't on. This is the 3rd failed switch on date and losing my patience. Can you help?

  • gov1888 Gov (@gov1888) reported

    @clarey1888 If it’s broadband. I get mine with plusnet. Never had a problem. And as for sky. Full package plus Netflix £55 a month. Always haggle. Wait couple of weeks. They always do cracking Black Friday deals

  • sandhsystems S&H Systems (@sandhsystems) reported

    @AndyRead78 @Plusnet They are usually pretty reliable, I'm sure they will fix it shortly

  • nfed_equestrian NFED.co.uk (@nfed_equestrian) reported

    @Plusnet Hi, I'm assuming that you are aware of Email log in issues this morning? I can't find the old Service Status page.

  • Cherry38455266 Cherry (@Cherry38455266) reported

    @Plusnet really having problems with my broadband

  • debtkaye Kaye Brown (@debtkaye) reported

    @Plusnet is there a problem with the webmail service? Mine & my husbands emails are showing an error message when we try to connect, says password invalid (but we haven’t changed it overnight). Thank you.

  • RodneyAllen Rodney Allen (@RodneyAllen) reported

    @Plusnet Do you know about any issues in AL2 St Albans area? Usually we have 4-5 bars of signal but the last couple of days it’s 1 bar max. Having problems running my business with customers going to voicemail without the phone even ringing. Thanks