Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 02/20/2026 06:40

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • timmybanana Tim Wright (@timmybanana) reported

    @Plusnet I refuse to.private message. The account holder has also complained about this and apparently a 'firmware' is being pushed to the router. This clearly isnt working because we have had the same issue tonight. Our contract will be cancelled by us, with refusal to pay any charges!!!

  • elliotspetware elliots petwarehouse (@elliotspetware) reported

    @Plusnet if its as good as home broadband id give it a wide berth. Horrid customer service, dire service in general

  • mani370 mani (@mani370) reported

    @Plusnet hi, currently in india, service has switched to Airtel India but not receiving any texts/SMS which are needed for account verification. Using iPhone 12 Pro Max, help please

  • JonnoSizeable Heung Min Jon (@JonnoSizeable) reported

    @Plusnet My broadband was due to start on 22nd, I've had no internet for 4 days!! Customer service is closed, please help!

  • LouiseS19826403 Louise Scott (@LouiseS19826403) reported

    @Plusnet hi im having problems with my service dropping out every few minutes. Ive tried ringing the only number i can find but its saying number not recognised. How can I contact you as I'm trying to do a uni assignment and my works not saving

  • Cathgroom1 Cathgroom (@Cathgroom1) reported

    @Plusnet @YorkshireTea Youve taken over our broadband but we have no equipment which leaves us with no hot water or heating and I think 5 days to respond is really unacceptable, I have tried ringing but don’t have relevant account details as I’m on holiday so can’t pass security. Will tea help!!!!

  • darcy2010_jane Jane (@darcy2010_jane) reported

    @Plusnet regular as clockwork as it approaches my billing date my internet starts to be intermittent. Or goes down completely as it has done now. Don't tell me wiring your engineer last person to touch it. I am in credit do not need to make payment.

  • FlagBlyth Flag Blyth 🌹👵 #JeremyCorbynIsMyPM (@FlagBlyth) reported

    @Plusnet I sent a DM 5 hours ago - you have not even acknowledged it and websit say get help via text - how? when i do not have a mobile!

  • Steven_Thurso Stevie080 (@Steven_Thurso) reported

    @Plusnet my broadband has been down since 5pm yesterday. I had quite a few drop outs prior but since 5pm yesterday off completely

  • MSK_tweeter MKtweet (@MSK_tweeter) reported

    @plusnethelp sent 10 DMs and been hold for over 1 hr! My broadband is up and down but looks like Plusnet does not care!