Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Richards
(@barryrr2012) reported
@Plusnet wow! Went on to uswitch yesterday to switch from sky... no problemo and take 24.99... then message says it's been delayed call this number or go to the help CAN'T GET AN ANSWER FROM ANYWHERE. RUBBISH
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AMLeditorial
(@AMLeditorial) reported
@Plusnet Oh, thanks. After tweeting, I realized that the problem might be a thunderbird update, and I resolved the problem. But it would be helpful to have a place to check that there are no issues.
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Melissa
(@Meliissa92) reported
@Plusnet why is your service so shocking. Can’t open any web pages as it says I haven’t paid my bill when I have!
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Not A Number 🇺🇦
(@AdrDwn101) reported
@NortonSupport Hi Neha thank you for your reply. Whatever the problem was yesterday it is now fixed and I have Migrated to Norton with Plusnet
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Plusnet
(@Plusnet) reported
@iamduncan I can see that you have since discussed this with our technical support team and an engineer visit has been arranged so that this can be investigated further. Please get in touch on here if there's anything that you'd like to discuss in the meantime. Regards, Emily Plusnet Leeds
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g9nesis 🏴
(@g9nesis1) reported
@Plusnet It looks like using my phone - but I can't because of Plusnet's utterly useless service. No signal for the last five days - Plusnet couldn't give a f**k. It's cost me a lot of money and no end of frustration. Solicitor next on agenda. What a waste of space this outfit is.
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Fitz Patrick
(@lb_aglow) reported
Seeing as @plusnet are incompetent. Anybody else have providers that they’d recommend? I’m damned if I’m going to spend £50 a month on this **** any longer
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Plusnet
(@Plusnet) reported
@SouthCroydonlad line's SNR margin now to try and improve the connection. All being well, your connection should improve over the next 24 hours. Please get back to me if you're still having connection issues after 24 hours. Regards, Emily Plusnet Leeds
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Leanne
(@LeanneBennett) reported
And @Plusnet is planning to charge me hundreds of pounds for breaking a TERRIBLE contract with awful service, NOW they take the cake by asking me to send back the router. Do you people have NO GOOD CUSTOMER SERVICE POLICIES AT ALL?? Wow. Just wow. Is @Ofcom listening?
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Mark Huggins #FBPE #FBPPR #FBPA 😷🇪🇺🏳️🌈🏳️⚧️
(@MarkHuggins0) reported
@Plusnet Hi Adam. Over the last year I've made many phonecalls, had multiple engineer visits (each one finding and "fixing" a new fault, and a new router. My complaint was closed without my knowledge, and my request for a refund has been ignored. What would you recommend I do?