Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swavesey, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet |
Community Discussion
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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LittleTeaPot
(@TwipMeUp) reported
is there any wat to cancel with @Plusnet without waiting on hold for over half an hour? I’ve spoken to one guy after 8 minutes but he couldn’t do it. Been in a queue for 25 minutes since!
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LittleTeaPot
(@TwipMeUp) reported
Finally got through to a guy after 35 minutes and he hung up! @Plusnet have terrible service
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marie emmerson
(@mazjackralf) reported
@Plusnet worst customer service ever
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Ashok Thalagavara
(@AThalagavara) reported
@bt_uk @EE @Plusnet BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met
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OriaLoriaToria
(@toriaoria1) reported
@plusnethelp 3rd day of no internet AND a customer helpline telling me to “call back tomorrow”!! Totally unacceptable @plusnet. Speed tests showing a maximum of 0.20 when router intermittently decides to “activate”. Yes, tried switching to different channels etc. Shocking!
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Keava
(@keavaoloan) reported
@Ela44 @ThreeUKSupport It’s bizarre! We’ve been having wifi problems with Plusnet as well, so I can’t even use wifi assist for dialling. My work calls were dropping all day, to the point I had to clock off early. So frustrating.
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Carol Bristow
(@BrandysnapCB) reported
@Plusnet Internet down in TF2? Any issues please?
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Sharon
(@sharon_mOTivate) reported
@Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)
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Laura
(@LauraLoo841) reported
@Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully
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Unubold bob
(@BoB_Unubold) reported
@Plusnet @plusnethelp ******* **** *** broadband.............WARNING avoid this broadband. Cannot ******* wait to cancel this contract in the morning