Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
- Internet (67%)
- Wi-fi (15%)
- E-mail (8%)
- Total Blackout (7%)
- TV (1%)
- Phone (1%)
Community Discussion
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Lewis Walsh (@lewiswa86) reported from Swavesey, England@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce (@Chrisjohnpearce) reported from Histon, England@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor (@christinet50) reported from Waterbeach, EnglandWhy am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Rebecca Dawson (@Agri_becca) reported from Gamlingay, England@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Wigmore (@MarkAWigmore) reported@Plusnet I'm sitting waiting for an SMS from @sainsburys in order to log in to their website. There's a signal, just, but nothing is coming through. What am I supposed to do now?
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Nicola Biggs (@NicolaBiggs5) reported@Plusnet my home phone is not working again, can you please help
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HRS (@HRS_live) reported@Plusnet very poor respons time- waiting almost 45 min and counting to get through to a human… I am an existing customer and wanted to enquire about an error message on my upgrade…. Why should I stay with #plusnet?
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Justin Naughton (@JustinNaughton_) reported from Stevenage District, EnglandVisited my profile but didn't deem it worth your time to contact me @Plusnet Are you doing me proud? A paying customer
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Saffy (@SafriaLailo) reported@Plusnet So much for award-winning customer service. I've paid for your broadband to be installed, booked a date. Text this week tells me that's been delayed, but not when to. Now on hold for the 5th time this week trying to get through each no joy getting a human!
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Dr.H. Hakan Yıldırım (@HHakanY) reportedService sector fails in the #UK. Today, I upgraded my #broadband and they are coming to install on 16th December from @Plusnet . It’s more than a month!! It shouldn’t be so difficult to employ more people but they prefer cutting the costs and don’t care about the service
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JP (@CornishPasty85) reported@Plusnet is it possible to change our router password? Tried the website but couldn't find the solution. Thank you.
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John Pulman (@jplumbum) reported@Plusnet Hi Curtis, my landline is still down, but I managed to get through by other means and I think it’s being looked into
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Screwfix (@Screwfix) reported@JonBF23 @Plusnet Hi Jon, we are aware of the current website issues and apologise for the inconvenience. It seems to only be affecting those using certain broadband providers which is why we ask, we are in the process of liasing with Plusnet to resolve this. Many thanks - Belle