Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 11/21/2024 09:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swavesey, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Huntingdon, Cambridge, Ely and Saint Neots.

Loading map, please wait...
City Problem Type Report Time
United KingdomHuntingdon Internet
United KingdomCambridge Internet
United KingdomEly Internet
United KingdomSaint Neots Internet
United KingdomEly TV
United KingdomCambridge Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • emmalou55 Emma Evans (@emmalou55) reported

    @Plusnet appalling service our internet is constantly dropping youve said you've fixed the problem but haven't. Constant issues with the phone line too. Working from home and he me schooling is challenging enough!!!!

  • GraemeHatch Graeme Hatch (@GraemeHatch) reported

    @Plusnet Been on hold on your helpline for 20 mins and just seen on help page hours are 9-6pm. Not very helpful

  • LesFreke les freke (@LesFreke) reported

    @Plusnet An hour waiting to get through to support, and you have the tagline on an advert " tired of poor customer service" . Well yes I am, and if I can get out of my contract I will.

  • JanetLeather janet leather (@JanetLeather) reported

    @paul_dananyeah @plusnethelp Also trying to contact tech support for days. Eventually got a response from plusnet via a Facebook private message. Their final response is to suggest we contact the tech support number we've been trying for days! 🙄

  • jencav_jennie Jennie cavanagh (@jencav_jennie) reported

    @Plusnet my Internet is not working and neither is my phone line

  • notlistenning1 Service (@notlistenning1) reported

    @garethjbaker So close all internet suppliers bar one? Madness Competition keeps prices down, we all pay and then those in need get supported internet supply. You believe all your told. Who is BT, Vodaphone , plusnet etc owned by? Which MP? You really believe your tweet dont you?

  • ingrmstaples Ingrid Staples (@ingrmstaples) reported

    @Plusnet @Plusnet we have no landline dialing tone unable to make or receive calls also unable to contact Anyone in Plusnet customer services! Is no one working????

  • NeilSmithJones Neil Smith-Jones #FBPE 🇪🇺 🇬🇧 (@NeilSmithJones) reported

    @Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.

  • eXceedingUK eXceeding (@eXceedingUK) reported

    @Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!

  • berniefenning John Bernard (@berniefenning) reported

    Tell @Plusnet we're cancelling our Broadband from 4th Feb. The next day our internet stops working and we get an error saying it's not been set up yet. Not had any problems until now. Coincidence? @plusnethelp we're in 2021. We don't have a landline to detect a tone 😟