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Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • lewiswa86
    Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca
    Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • christinet50
    Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Chrisjohnpearce
    Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AlisonW54246979
    Alison Wilkinson (@AlisonW54246979) reported

    @plusnethelp we have switched to @plusnet 2 weeks ago and since bt switched off their service we have had no internet!!! Husband is VERY stressed having to ring daily and explain the issue DAILY with NO RESLOVE DAILY!!! Not impressed with this company AT ALL!!!

  • mangymacaque
    Rosanne Gaggero (@mangymacaque) reported

    Who wins the prize for the slowest internet provider? My vote goes to @Plusnet Charming help line but nothing speeds it up. Come on @gigaclear ... why are you taking so long to connect us?

  • ShreyMittal20
    Shrey Mittal (@ShreyMittal20) reported

    @plusnethelp @Plusnet Lauren, moreover you are not reading complete problem that I am not receiving any SMS and even friends SMS are many days late! For a company that sells on customer service, you are too quick to say you dont support and close the issue!!

  • marcusfasey
    marcus fasey (@marcusfasey) reported

    @Plusnet 2 days no phone signal at home .No that won’t do . Time to switch 😡

  • DaveGR85
    David (@DaveGR85) reported

    @plusnethelp my internet has been cutting out the last few days, has also cut off intermittently in the last 2 months. I work from home & part of my security is reliant on decent broadband. Is this a problem with your network across #Wrexham? #plusnet #ripoff

  • SDennett
    Sharon Dennett (@SDennett) reported

    Yesterday we were supposed to switch our internet to @plusnethelp @Plusnet They have failed to connect our Broadband and can't until next week! Their online suggests I contact them on Twitter! So here I am telling twitter how bad their service is. Working from home w/o internet.

  • K1t_Law
    Kitčaniklić (@K1t_Law) reported

    @Plusnet My internet started today with you, however the Wi-fi is terrible. I live in a flat and the signal doesn’t even reach there. What can I do before I cancel this contract within 14 days ?

  • katehardybow
    Kate Hardy (@katehardybow) reported

    @Plusnet @plusnethelp Yes I agree it’s important to stay connected when you have to work on zoom. I am still waiting for the connection Plusnet promised in February. Every 2 days you email saying it’ll be a couple more days. Worst service I have ever encountered. How can this be fixed, please?

  • EvilSynths
    ♆ 𝕵𝖆𝖒𝖎𝖊 ♆ (@EvilSynths) reported

    @neilmlomax @bt_uk At least you got a notice. PlusNet straight up ghosted me and I had to go through 5 people just to cancel lol.

  • aunidan64
    AUNIDAN CHRISTI. KPGS (@aunidan64) reported

    My #TalkTalk per month was £22.99, then they informed they were putting it up to £29.99 so I am moving to #Plusnet for £18.99, then TalkTalk came back with an offer of £17.99 per month if I stayed with them, but the damage is done, not they want £39.99 of me for stopping with em