Plusnet Outage Report in Swavesey, Cambridgeshire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (67%)
-
Wi-fi (15%)
-
E-mail (8%)
-
Total Blackout (8%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
-
Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
-
Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
-
Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Robert McGee
(@rgmcgee2) reported
@Plusnet why do you give a customer the option to amend their direct debit information on the "My Account" page? Isn't that just an invitation for someone to input incorrect details?
-
Charlotte
(@Vespii) reported
@Plusnet No response from my last tweet to you, supposed to be up to 80 down, we usually get around 50, today ive been on 8 and its disconnecting me. Its affecting my work as I work from home. Uve sent 4 engineers out over the years and they never find anything wrong in the house
-
Charlotte
(@Vespii) reported
Also this is not to the poor souls who work in customer service but Plusnet as a company need to sort their infrstructure out. Its been years of subpar internet, I honeslty struggle to believe in this day and age that you cannot set up proper infrastructure for your customers.
-
anthony english
(@arfurenglish) reported
@SammiMckean @globalhlthtwit We tried John Lewis broadband, supplied by plusnet. They were shocking. Didn't transfer the line so it went dead, which needed a bt reinstall. Basically left us with no phone or Internet throughout Christmas and new year. They were shockingly bad
-
Charlotte
(@Vespii) reported
@Plusnet I understand, i will respond to that, sorry my dad is the main acocunt holder and he forgets. However this is an issue I can see others are having as well so it might be something someone needs to look into on your end as well.
-
Jomin George
(@JominGe00715465) reported
@Plusnet Award winning broadband ?really? Plusnet's customer service is the worst ever. Plusnet agents will give all the wrong information to you just to get you to sign the contract. Once you sign it, they will treat you like ****. So disappointed and gutted with my experience with them
-
Janusz Maciarz
(@ojciec_maz) reported
@Plusnet Hello, since yesterday I have a very weak internet despite resetting the router. My login is Renta1972
-
Violet
(@violettned) reported
@Plusnet I was promised yesterday my Internet will be back within 24 hours as I have a vulnerable child but still nothing. Can anyone help me, please!
-
Dr Deborah Pearson
(@shysecretagent) reported
I just wanted to say to all 3180+ of my followers, @Plusnet are so so so bad. Use literally any other service provider. We won’t have internet for a week through no fault of ours and I have spent hours on the phone being shuffled from one person to another. Terrible provider.
-
Wally
(@JTedFischer) reported
@Plusnet I've been advised today by @OpenreachHelp that additional cabling is required for changeover to new provider. Will I lose my @Plusnet service today or will it continue until the matter is resolved? Please advise.