Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joel Didcott
(@JoelDidcott) reported
@mdsmash @BBCTech I think the issue there is the fact you're with EE. I'm with Plusnet, pay £21 p/m on a 12 month contract, got a £60 reward card and get my max theoretical speed for my area (40mbps) and get a minimum guaranteed speed else I can exit early. You've just got to shop around.
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Avneet Patwalia
(@akpatwalia) reported
@Plusnet The ongoing problems with my broadband is the consistent dropping of speed and connection resulting in very poor performance and me being unable to stream any kind of media.
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Curtis Lamont
(@Lamont_8_x) reported
@plusnethelp wifi has been going on and off for almost 2 hours now. Is this an issue that you are aware of and working on? I've seen a few tweets from others who have this for days or even weeks! #plusnet
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Avneet Patwalia
(@akpatwalia) reported
Dear @Plusnet I have been a customer since Jan 2020 and have had your broadband service at my house. I am resorting to sending you this message because despite spending hours ringing your support team and talking to people my broadband issues have not been fixed or fully sorted.
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Neil
(@neilontwit) reported
@AlecMuffett PlusNet is the one I know of. As I understand it, MVNO’s don’t have to support short codes. So despite using EE which does allow sms spam reporting, PlusNet does not allow it.
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John Ruddy
(@jruddy99) reported
@Sheffield_Skate @andrewspoooner @plusnethelp I always laugh when people rave about the quality of service from PlusNet, and say how they're much faster/more reliable than BT.
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Plusnet Help
(@plusnethelp) reported
@billmuir4 Thanks for getting in touch, sorry to hear you want to leave Plusnet Unfortunately we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. -Anoush
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angel9 ❤️🇬🇧🤍🇺🇸💙eva
(@eva_angel9) reported
I’m looking to change my broadband provider as my contract runs out in 3 weeks. I’m looking at TalkTalk fibre 67Mbs anyone know how good it is. Or any other suggestions lm on Plusnet at the moment and lve been with them 4 years but it’s been poor for about 18mths.
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Giles.. Fortunately unique.
(@GilesMeredith2) reported
@eva_angel9 Have you talked to them about your router. I was with sky for years and when it got bad they replaced the router. I joined plusnet last year and had issues until they changed the router for a better one. All good now. The pipes are the same whoever you are with.
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drandrewcostello fear sense common less
(@andrewcostello5) reported
@plusnethelp thanks Alice, 'theblades1889' do i need to find a new supplier or is plusnet continuing? the reason i have been without the internet for much of the past 2 weeks is actually down to openreach