Plusnet Outage Report in Swavesey, Cambridgeshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 28: Problems at Plusnet
Plusnet is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Live Outage Map Near Swavesey, Cambridgeshire, England
The most recent Plusnet outage reports came from the following cities: Cambridge.
| City | Problem Type | Report Time |
|---|---|---|
 Cambridge |
Internet | |
| Huntingdon |
||
| Cambridge |
Total Blackout | |
| Ely |
Wi-fi | |
| Cambridge |
Wi-fi | |
| Huntingdon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Josie O. Pearse
(@jojowasawoman) reported
@plusnethelp at least twice an hour my new plusnet modem goes off, turns orange and drops the internet Help!
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Gemma Picken
(@GemPicken) reported
@Plusnet is the worst internet provider 😡
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scott jordan
(@scottjordan16) reported
@Plusnet so switching to your broadband. Told no service loss. I get up this morning the old provider switched off and not heard a thing from your side. I have an hour before I’ve to login for work from home and by all accounts this can take up to midnight. Bad start really bad!!
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Stephen Reed
(@S_Reed) reported
very disappointed in their customer service. Since the visit there has been no fault with the same equipment. Suggestions for more caring suppliers than @plusnet ?
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Stephen Reed
(@S_Reed) reported
Just been stung for £65 for an engineer visit in December where the engineers blamed the Openreach modem which I have had for 8 years. @plusnethelp @plusnet are really not interested in customer loyalty. Line fault was detected before the visit and has been OK since. Strange.
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VirtuaRaider is celebrating #TR25
(@RaiderVirtua) reported
Never ever go with Plusnet. I'm getting new internet soon.
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FIBRESURF. REAL HONEST BROADBAND FROM DEVON
(@Fibresurf) reported
@MarcAllera @bt_uk When is Plusnet going to take me to court? 2 debt collectors and various threats and still nothing! PLEASE TAKE ME TO COURT! My defense is less than a minute long so case will be very quick! Cant wait to hear what bullshit excuse you come out with for no service for 2+ years???
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Leslie Marshall
(@GoddessLeslieM) reported
@faceforradio12 Try plusnet if you want good service but check the comparison sites for the best price where you are
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Elyse
(@Shadowdragonica) reported
@plusnethelp @Plusnet you have taken £176.44 out of my an account for a cancellation that wasn't my fault! I never cancelled the account, you told me it was broken then set me up with a new one!! When will I get my money back?! You are the worst company I have ever dealt with!
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Lucy Honeyman
(@HoneymanLucy) reported
@MartinSLewis please can anyone help me with my rights to compensation? Plusnet have kept me completely offline for over 2 weeks and still no fix to my broadband. Please help me!!