Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 01/10/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swavesey, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Plusnet Plusnet (@Plusnet) reported

    @jan_skelton On the screen which shows the block, there should be a means for you to report this error to us on that page. Can you please do this, if you haven't done so already and we'll hopefully be able to correct this issue for future customers using this site? -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @sdcbmthsch Hi Stephen, that does sound rather odd. While this isn't something we'll have much knowledge on via this support channel, I'm certain someone in our Community Forum may be interested to know about this. -Tony Plusnet Sheffield

  • LukeHarby Luke Harby (@LukeHarby) reported

    @Plusnet Hello. We were meant to have a BT Openreach engineer install a new phone line yesterday. They never showed up (I was home all day). I have not heard anything back about a follow up. Can someone message me back please?

  • sdcbmthsch Stephen Coombes (@sdcbmthsch) reported

    Discovered an oddity (bug) with @Plusnet router tonight when helping a friend. Access control feature, though clearly turned off, was behaving as if active - client only getting APIPA address. Once ACL enabled and then disabled again, the problem was resolved! Weird...

  • besttillast Jane (@besttillast) reported

    @Plusnet Our line is very unstable today are you having problems in CR3 area today? Difficult to work!!!

  • FloralBlonde Coral (@FloralBlonde) reported

    @Plusnet My Plusnet internet is SO slow I'm losing clients because I keep cutting out on calls 😭

  • SolEnergy8 Sol Energy (@SolEnergy8) reported

    @Plusnet why can't I provide cancellation notice via email? Or better, through your website? I shouldn't have to call to cancel, that's ridiculous!

  • IAmMikeBuckley Mike Buckley (@IAmMikeBuckley) reported

    @Plusnet Used to be so good at customer service, this is why I switched back but it’s now dreadful. No online chat support anymore and the Twitter account makes funny posts but are no help whatsoever

  • Plusnet Plusnet (@Plusnet) reported

    @LaurenCJAnkers Hi Lauren! We don't apply any service restrictions until 14 days, we just add a splash screen notification that you can bypass. If this is affecting your ability to use certain devices, send us a message with your username and we'll take a look. - Cal, Plusnet Leeds

  • SteveAryan Stephen Aryan (@SteveAryan) reported

    @Plusnet Can you please let me know an email address to contact customer support. I need to raise a ticket and don't have time to sit on hold for 30+ minutes.