Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 03/10/2026 15:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Audrey1Marks Audrey Marks (@Audrey1Marks) reported

    @Plusnet Seems the problem with your e-mailing service is still on-going. No improvement now after 3 days ? Any idea when we can look forward to this service resuming properly ? Thanks

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    Hi @plusnet…have you tried unplugging the server and plugging it back in? Webmail: fetch fail…mobile (IMAP): “incorrect username / password” Computer (POP3): “incorrect username / password - EER temporary problem, please try again later”…I’ve been trying for 3 days!

  • anyabike Anya Palmer (@anyabike) reported

    @VictoriaPeckham @Plusnet I recommend Fastmail. You pay a small amount per year but they will never mess you about like that. And then you can switch internet providers without having to change your email address.

  • Plusnet Plusnet (@Plusnet) reported

    @StephBirdArt Hey Steph, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.

  • ChrisMu72600510 Chris Mullin (@ChrisMu72600510) reported

    @VictoriaPeckham @Plusnet Been there. Moved to EE. @Plusnet are awful.

  • Liebes_kind . (@Liebes_kind) reported

    @VictoriaPeckham @Plusnet But who is better? People are always having problems with Virgin and Sky. I'm in the same boat as you but I don't know where else to go

  • Plusnet Plusnet (@Plusnet) reported

    @LorcanAdrain Hey there Lorcan, you should now be able to log into your Plusnet email, however there may be a delay when sending and receiving emails. We’re working to fix this as quickly as possible and we’re sorry for the inconvenience caused. Thank you - Liam, Plusnet Sheffield.

  • LoneLeVay LoneBee (@LoneLeVay) reported

    @Plusnet @AiberdeinQuine I still can't send emails; getting error messages about unsupported connection encryption type on all plusnet mail accounts (not Gmail). Is this connected to the current problems and is there an indication of a solution? We are into a third day now.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @Jmoreels @Plusnet I can't help reading all the PlusNet emails as "Day three in the PlusNet house" voiced by the guy from Big Brother.

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    @lizcooperclark @Plusnet I'm missing emails from Wednesday to today, nothing coming through to outlook as there is a "temporary problem"