Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 01/21/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swavesey, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet

Community Discussion

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ajbafb Ajb (@ajbafb) reported

    @Plusnet we signed up at the weekend but need to change the activation date . Please can you advise if we can do this without phoning ? Help assistant doesn’t seem to be available ? Many thanks

  • elyob elyob (@elyob) reported from Kingston upon Thames, England

    @pfjones77 Hi, it's the PlusNet Diagnostics bot here. We have tested your service, and identified it is being affected by an incident in your local area. Incident detected: 18-Oct-2021 17:30 Estimated clear: 18-Oct-2021 23:29

  • macronencer Mike Torr (@macronencer) reported

    @Plusnet I've been waiting on your sales line listening to music for over twenty minutes now. I can't use the customer service line because I don't have a landline yet! What can I do? I need help with an order.

  • Swiftlylearning Mike (@Swiftlylearning) reported

    Great start to changing broadband contract. @TalkTalk cut us off without telling us, despite us still having a few days left on the contract. Also @Plusnet only just dispatched the router today and their “award winning” customer service don’t start work until 8am. Brilliant.

  • LexiLibrary Alex (@LexiLibrary) reported

    @OpenreachHelp Hello, Sky, Plusnet, TalkTalk and BT all having problems (namely all have no broadband) in KT5/KT6. That would seem to be everyone on Openreach lines. Is there a known problem please as my provider had no info?

  • missedmycue Peter Lyall (@missedmycue) reported

    @Plusnet Hi.I upgraded my broadband last month to the 58-63Mb download speed but I am still only running at 16 to 17 Mb but getting charged more. So in essence I am paying more for a worse service. Can you improve this please?

  • RationalPanic Tommy Maguire (@RationalPanic) reported

    @BeansInYourBum @MatthewStadlen @CentreLeft_ Though Sky and TalkTalk do have a switching service for user email accounts, you can hold on to your Plusnet and BT for an additional monthly fee after your service switches.

  • UKHypnotherapy Business News (@UKHypnotherapy) reported

    if you are considering using @Plusnet for broadband then save your money. the service is terrible. if you enjoy your internet being slower than a mobile phone, and bad customer service then use them, but if you want a professional service then look elsewhere

  • macronencer Mike Torr (@macronencer) reported

    @Plusnet There is a deeper technical issue here though. In order to match those 2 characters, I think the server has to store my password as plaintext. Even though no operators can see it, that means it's less secure and could be stolen more easily in a hack.

  • MooManda Amanda (@MooManda) reported

    @Plusnet internet down in Surbiton since 5pm yesterday and no indication when it will be resolved. @bt_uk isn’t helpful. I’m isolating and need it for work.