Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (15%)
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E-mail (10%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Hill 🏴🇬🇷🇪🇺
(@RobertMHill) reported
@Plusnet VERY ANNOYINGLY IT HAS ALL GONE TO POT AGAIN. NO ACCESS / NO EMAILS. DREADFUL SERVICE
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John Richards
(@johne5knuckle) reported
@Plusnet I have one. I cannot log in to it and have not been able to since Wednesday. You might have all hands on deck but this issue has now been ongoing for THREE days. Maybe you need some better hands?
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Adam Whitehouse
(@A_C_Whitehouse) reported
@fraserboyd No one else takes days to get their service back up, even when its running PlusNet's email is shocking, I have important legal docs that I have to reply to within a timescale and the service doesn't work, poor from a big company like PlusNet.
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Angus Stewart
(@AngusStewart7) reported
@Plusnet I can't see anywhere in your previous responses to the email problem when we can expect to return to normal?
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PSAutoparts
(@PSAutoparts1) reported
@Plusnet I see your latest 'Status Update' is just a copy of the last one, and the next one is not due until 9:30 tomorrow. This level of customer service is appalling. It does not give customers any sort of answers when we deserve something better.
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Tom Spaceman
(@tom_spaceman) reported
@Plusnet Hi, rang your Customer support as suggested and spoke to Nessa who was brilliant and has sorted everything. So I'm staying with Plusnet! Thanks Nessa!
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Pamela Meadows
(@MeadowsPamela) reported
It has now been more than 2 days with no explanation about why plusnet email still not working or indication of when it might be back. Not good enough. #plusnetdown
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LoneBee
(@LoneLeVay) reported
@Plusnet 1. Just seen this on your Plusnet Community, allegedly from "complaints managers": "This is not a quick fix issue and could take years to become fully resolved."
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Mike Moran 💙 - I’m Wearing A Mask 3.5%
(@mmmikemoran) reported
@naomhgallagher @virginmedia PlusNet is probably the cheapest. We’ve been with them for 8 months and no complaints. And their customer service rates well. We tried Virgin a few years ago but after several visits they said there was a 1 metre gap between the cable in the street and the start of our drive.
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Richmond Ramblers
(@RichmondRambler) reported
@Plusnet Same standard response! It doesn't work on any server settings.