Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 02/01/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Hayles871 Hayles87 (@Hayles871) reported

    @Plusnet First day trying to connect to your internet and wishing I'd never bothered switching! No connection on the router an no one on your phone lines super

  • robjohnsinfo Rob Johns - 📷 🎥 (@robjohnsinfo) reported

    @Plusnet my broadband has been down since last night. Tried sorting it this morning before work but fault remains. Can you help?

  • AmyMicheal Amy Micheal (@AmyMicheal) reported

    @Plusnet @plusnethelp my broadband dropped at 0900 I have reset it. It's still down and apparently you are off on your jollies. When will it be fixed?

  • sifenzik simon andrew fenn (@sifenzik) reported

    @Plusnet no broadband since lunchtime. Flashing orange. Tried the online fixes. Please help.

  • AnnaHul30395834 Anna Hull (@AnnaHul30395834) reported

    Day 42 since Plusnet messed up my broadband. Still no eta on a resolution.

  • rolynhome Rolynhome Is #StayingInStayingAlive 🕷🕸⚫ (@rolynhome) reported

    @Plusnet Copying in @Mattallwright I'm guessing that you have no more power (if as much) as the numerous phone based customer service agents I've spoken to. This whole situation is making me ill & causing me sleepless nights. I'll wait for the result of the debt collectors intervention.

  • cambrianguy Clive Sedgebeer (@cambrianguy) reported

    Think I might cancel my switch to @Plusnet not as helpful as they claim to be I am afraid

  • teranthius Teranthius (@teranthius) reported

    @Plusnet I would like to order a new router, I've just renewed my contract for like the 5th time. The one I've got is over heating and has poor connection to devices.

  • LinaBadass lina (@LinaBadass) reported

    @plusnet, I though talktalk was bad but you’ve lowered your standards to another level. I am begging you, please cancel my crappy service without the penalty considering how terrible you’ve been!!!??

  • mcbazza B:\a.zza (@mcbazza) reported

    @Plusnet Qs: for you: (I'm guessing you use OpenReach). If OpenReach were doing planned works in a customer area, (a) would you be notified and (b) would you pre-warn those affected customers?