Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (10%)
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E-mail (7%)
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Phone (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Rebecca Dawson (@Agri_becca) reported from Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Christine Taylor (@christinet50) reported from Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Chris Pearce (@Chrisjohnpearce) reported from Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Lewis Walsh (@lewiswa86) reported from Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bernard (@badinaz) reported
@Plusnet Faults reporting link is down for maintenance
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Matt_M 🍓🥕🌻 🚲 (@AllotmentMatt) reported
@Plusnet My b/b is running at the amazing speed of 0.55mbps. How am I meant to work from home with such a poor service? I've forgotten how many times I've brought this up but still regularly get less than 2 mbps.
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Donnythebull (@plot130) reported
@Plusnet Hi we have an engineer booked to come tomorrow to look at our router and I wanted to ask a question about the engineers visit. Can you help with that?
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Siwan 🐾 (@IamSiwan) reported
@Plusnet Yesterday I arranged to switch to you on the 27th September but last night I had an email confirming the switch on the 20th! I'll be penalised by my current provider if the switch occurs before the 26th so can this switch date be changed? Otherwise I'll have to cancel...
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Bernard (@badinaz) reported
@Plusnet I thought I had sent a DM, but not very accomplished at Twitter. I have an adapter plugged into Telephone line inlet, one side phone, one side broadband. Otherwise no ‘extension’. It’s the same set up I have applied for 2 other providers and not had so much trouble.
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Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported
@Plusnet Anoush. I am using a #Dreytek router, but the problem is intermittent, and also prevents me from using my iPhone's hotspot. Our #MacMini appears unaffected, so its definitely a @Windows issue. Very frustrating. @MSFTEnable
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Lime Assistive Technology Ltd, UK (@Lime_AT_Ltd_UK) reported
@Plusnet Hi. Apologies for my delayed reply. I realised it was a Windows issue as the Ethernet status showed data packets coming in and going out. I then tried to connect to my iPhone's hotspot. When that caused the same issue, I reset the network settings which worked! Thanks, Sarah
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Stephen Hughes (@sghughes42) reported
@Plusnet I've already asked her to do this with the fault that she reported a while back which still hasn't been fixed. Unfortunately I live some distance away so while I originally set this up for her I don't get to see her often to help with issues like this.
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Plusnet (@Plusnet) reported
@sghughes42 Thanks for getting back in touch, we're not able to confirm any details relating directly to the account over Social Media. I'd advise to contact our Support Team on 0800 432 0200 if you're unable to view emails. - Curtis, Plusnet Sheffield
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John Barony (@jonbarony) reported
@jonbarony @Plusnet Broadband is down in Aylesbury received no emails that work is to be done on exchange ; ANY IDEAS PLUSNET ?