Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 12/08/2025 11:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Swavesey, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomHuntingdon E-mail
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomHuntingdon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @KintalineFarm @Plusnet To be honest, I don’t even know why this was required - the question of whether there are still issues in my area from Monday night should be a simple yes or no. Why do they need username? Can’t say I’m impressed. Other providers have been much quicker to respond to the outage.

  • me_and_flora Ash 💙 (@me_and_flora) reported

    @Plusnet Sorry but this was too late. I’ve been taken back home to deal with a different issue but it’s still down so I’m now being taken back to parents to work, which I’ll now be late for. I can’t give you the info you need without any documentation, so need to park this for now.

  • runfreesight gary smith (@runfreesight) reported

    @KintalineFarm @Plusnet For Broadband, they close at 20:00, all automated for what i needed so dont know why i could log the issue last night. Think its the same number for all their services, but could be wrong.

  • HoldenMadickie Holden (@HoldenMadickie) reported

    Nothing happens with plusnet customer support unless you are on the phone to them. Things I am told will happen, like being updated or contacted, don't happen.

  • JMaiStuart J'Mai Stuart (@JMaiStuart) reported

    @Plusnet trying to find the phone number for the Advocacy team who help support vulnerable customers. I had it about 18 months ago but can't find it now.

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @me_and_flora @Plusnet I have been a strong supporter of PN for years and years, never been let down as badly as now. I am thinking these messages are sent by AI chat bots

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @Steve26461190 How do I get any PN support here, have messaged for several hours today, getting ignored

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @runfreesight @Plusnet Been messaging all day. Got one response early afternoon, replied within 5 minutes, then nothing since. Clearly been people online, just ignored all please for help 😒

  • KintalineFarm Kintaline Farm (@KintalineFarm) reported

    @Plusnet @ChrisRyan61 Still new "support" messages, but nothing to my pleas for help on DM for last 24 hours

  • ChrisRyan61 Ollason (@ChrisRyan61) reported

    @Plusnet Thank you for your offer to help as much as possible but we have already had contact from other customer advisors who are also helping as much as possible with the outcome that NOTHING is being done and we have a further 2 week wait for another engineer visit (if they turn up).