Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 02/08/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • The_Morningstar Tony H (@The_Morningstar) reported

    Bloody broadband is down, there doesn't seem to be a way to report it to @Plusnet

  • thinkplaymake Matthew Knight (@thinkplaymake) reported

    @Plusnet hello! My modem's connection is dropping every fifteen minutes or so, flashes for a bit and then reconnects. Is there an issue in the Twickenham area?

  • derek_breeze Derek Breeze (@derek_breeze) reported

    Having just moved broadband and mobiles to @Plusnet I have to say how impressive their customer service is. I got through to a real person in under 2 minutes both times.

  • LanaBerrington Lana (法星) Berrington 🇺🇦💙💛 (@LanaBerrington) reported

    @Plusnet It's so frustrating that you guys are not open AT ALL on the weekend from Friday night at 8pm. I mean seriously... that's when more people are free to use their services - and when they foul up... the most people will be impacted. Why no weekend service?

  • IainHam42753216 Paisley Buddie (@IainHam42753216) reported

    @cal_ann @Plusnet Use uSwitch via Topcashback. We got £85 back. Were we live the signal is poor whoever we use but our Plusnet was far better than our current Vodafone. We have 3 different providers with 3 different tariffs and speeds. I go for cheapest as it is still double the speed I use now.

  • Gav68148399 Gav (@Gav68148399) reported

    @Plusnet last night at around 11pm the broadband went down and came back on around 8am then it went down again at 9am and now nothing at all, why is this?

  • luciemlambe Luc (@luciemlambe) reported

    @Plusnet any other way of getting hold of you other than phone? We would like to not keep the internet once our contract ends on the 8th of June as we’d rather not be paying £42. I can’t call so I need to be able to cancel without being told to ring. Thanks!

  • Peakfanblog Steve Dolman (@Peakfanblog) reported

    @marktheram7 Never had any issue with Plusnet, Mark. Very reliable and only once in 5 years have we had an issue. No idea if cheaper for you, but recommend them.

  • LinJaneThe2 Sir Alex of the Knight 🏳️‍🌈🇪🇺♿💙 (@LinJaneThe2) reported from London, England

    @plusnet I am having increasing problems watching videos. This has been going on for a while, can't even watch one on here without it stopping at least twice during a 2min video. Have tried resetting hub and clearing up phone, doesn't make any difference. Help?

  • KateEades Kate Eades (@KateEades) reported

    @Plusnet The Helpdesk number on your website is not working (+44800-432-0200). Please can you tell me why my broadband has stopped working and when this will be resolved? Working from home so need this to be resolved soon.