Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 02/24/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekGTA Derek Martin (@DerekGTA) reported

    @HelloFromMarcus Plusnet customer service department ?

  • BelindaHSims Belinda Sims (@BelindaHSims) reported

    @Plusnet words fail me! 2 days last week no email, fine over the w/end & this morning. But it’s gone kaput again! What the heck? please DO NOT give me your fixed reply, not interested. Nor tell me to use an email client as I still have no idea what you are talking about!

  • juliehunt1953 julie hunt (@juliehunt1953) reported

    @Plusnet For nearly 6 days now, I've been unable to send emails. This is really not good enough, and so unlike the gokd service I normally receive. This is getting urgent now. When will the problem be fixed?

  • Scarlet40973002 Scarlett (@Scarlet40973002) reported

    @Plusnet Hello, I'm an existing customer and have just renewed my contract to take advantage of your £21.95 black Friday offer. Could you tell me how to claim the £50 reward card please? 1/2

  • The_Parson Jon 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@The_Parson) reported

    @Plusnet Wireless connections only. Though, at the time only my laptop was using the wifi and was in the same room as the router. I have issues with wifi connectivity throughout the house.

  • cymraegcaver Piers Hallihan (@cymraegcaver) reported

    @Plusnet award winning service? What award is that then. So far all we've experienced is fault after fault and interminable waits on the phone. Kind of regretting the switch now!

  • maggie_bruce18 Maggie Bruce (@maggie_bruce18) reported

    @Plusnet Without copying and pasting today’s usual/repetitive answer would you PLEASE tell me WTF is going on. I can access webmail - bog all has arrived there since SUNDAY - on Saturday there was a flurry of emails but nothing since. Provide the service we pay for. GET A PRO IN!

  • RunningCeeBee CeeBee 💙 (@RunningCeeBee) reported

    @Plusnet Broadband not working and due to high volume of calls, can't get through on the phone. Any suggestions for how to contact? I work from home and really need an internet connection.

  • Evan706338921 Evan (@Evan706338921) reported

    . @Plusnet Please can you help me with ending my contract? It should be finishing in 7 days but I want to make sure you don’t charge me for another month.

  • alexpractice89 Alex. (@alexpractice89) reported

    @Plusnet Thank you! Sorry for being angry but both myself and my fiancé need to work at home this week so this is gonna be a big problem. Thanks again!