Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Swavesey, Cambridgeshire, England 03/24/2026 05:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. E-mail (8%)

    E-mail (8%)

  4. Total Blackout (8%)

    Total Blackout (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • christinet50 Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • Agri_becca Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • CatObbard Cat Obbard 💙 (@CatObbard) reported

    @AlishaStringer @Plusnet That’s so poor! I’ve had the usual advice that just signposts you to other sections of their infrastructure. Basically leaving the customer with all the legwork. Suspect they have a long queue of folks they are dealing with due to response time. Not impressed.

  • s5ldk Shabir Ladak (@s5ldk) reported

    @Plusnet hi I have already cancelled my contract however you insist on charging me You are also holding a credit on advance line rental.Can you refund this, cancel my contract and stop charging me. After a very poor service, I will reporting this to Ofcom.

  • jenlion Jenny Ryan (@jenlion) reported

    Day 2 of being a @Plusnet customer, only into about hour 8 (cumulative) of actual internet access. Rather regretting the switch.

  • tonymc39 Tony McDonough (@tonymc39) reported

    My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.

  • Leo81944321 Leo (@Leo81944321) reported

    @DrRob @Plusnet I also have similar issue contacting support but nothing changed until my cousin recommend @rixxytech to me and he help me recover my locked account back in 30mins. His an expert

  • NicolaHaslam11 Nicola Walters ⫩ (@NicolaHaslam11) reported

    @Plusnet Morning. I'm still waiting for my new customer reward, can you advise when I'll receive it please?

  • mdcollins1984 Matthew Collins (@mdcollins1984) reported

    @MartinSLewis @actionfrauduk Sadly the text forwarding doesn't work for @Plusnet customers, as they don't support the service. Shame.

  • antony4323 Antony Bayliss (@antony4323) reported

    @Plusnet Hi i was hoping you could help. My mobile is saying not registered on network. Can you help?

  • joeypoey jo (@joeypoey) reported

    @Plusnet Are you having problems in Norwich with WiFi? My router is flashing orange and I have no connection. Did it last week too.

  • tonyroedivorce @TonyRoeDivorce (@tonyroedivorce) reported

    Having horrendous home wifi problems. Spoke to @Plusnet today who reckon they know what's the matter. Let's hope they can fix it tomorrow so I can have my online hearing on Wednesday. Fingers crossed! @Plusnet tell me you can.