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Plusnet

Plusnet Outage Report in Swavesey, Cambridgeshire, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Swavesey, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 68% Internet (68%)
  • 14% Wi-fi (14%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Swavesey, England

Latest outage, problems and issue reports in Swavesey and nearby locations:

  • Chrisjohnpearce
    Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • christinet50
    Christine Taylor (@christinet50) reported from Waterbeach, England

    Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

  • lewiswa86
    Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Agri_becca
    Rebecca Dawson (@Agri_becca) reported from Gamlingay, England

    @JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pipmadeley
    Pip (@pipmadeley) reported

    Said he'll try to chase it up but it might be end of next week before they're fixed. He was confident fibre port is likely to be the root cause of my issued. Meanwhile had a chat with James at Plusnet yesterday, another nice guy, genuinely eager to help. Maybe by next weekend...?

  • jonbirkett
    jonathan birkett (@jonbirkett) reported

    @Plusnet I can't find the FAQ about how your service is going to "CPI plus 3.9%" better after the 31st of March. Kindly point me to that FAQ. Thanks

  • landlinesgoDigi
    Landlines Go Digital (@landlinesgoDigi) reported

    @John_P_Topham @addict_opiate Hi @John_P_Topham UK is moving to digital (Internet) based 📞 services as the current system is closing. Some providers may choose to offer a broadband (data) only service such as PlusNet who may also offer you to move everything to BT if you want a digital landline📞 service too

  • Username_Valid2
    Owen Vincent (@Username_Valid2) reported

    Well not like I only get a set amount next month working out what covers what, food, gas, electric , vet bills, phone etc so this goes over the amount I get so.. but what's the point of paying for @Plusnet when I'm paying a crap service and using TP, to even get good WiFi

  • ttyEngland
    M (@ttyEngland) reported

    @mcopsey To try out PlusNet on EE's network, I'd get an EE PAYG SIM. Add Outgoing calls with a £10 bundle for 30 days - one off. PlusNet has no PAYG but 30 day only contracts. One must pay via DirectDebit though, whereas EE still do vouchers and cash, which may be better till satisfied.

  • sigbathscot
    Signature Bathrooms (@sigbathscot) reported

    @Plusnet why are you refusing to cancel my account when I have changed suppliers? Why is your agent stonewalling? You are not owed any money.

  • JSN_Photography
    John (@JSN_Photography) reported

    @Plusnet absolutely useless! Maybe sending smoke signals to customer service would be more successful. #poorcustomerservice

  • justme52181797
    just me (@justme52181797) reported

    Who has @Plusnet ? My mobile phone has been offline for 2 days, anyone else have similar issues?

  • MonkeyTennis14
    Steve (@MonkeyTennis14) reported

    @stockport46 @EE Am getting the same here with Plusnet who use the EE network. Been no service since Wednesday here in Twickenham.

  • BishopMark1
    Mark Bryant (@BishopMark1) reported

    Does anybody know why @Plusnet ignore customer feedback and do not do what they say they will?