Plusnet Outage Report in Swavesey, Cambridgeshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Swavesey, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Swavesey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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E-mail (9%)
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Total Blackout (8%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Swavesey, England
Latest outage, problems and issue reports in Swavesey and nearby locations:
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Chris Pearce
(@Chrisjohnpearce) reported
from
Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
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Christine Taylor
(@christinet50) reported
from
Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
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Rebecca Dawson
(@Agri_becca) reported
from
Gamlingay, England
@JessSloss @Plusnet My year with @Plusnet was the worst. Terrible WiFi, useless customer service. I moved to Sky as soon as possible. I take their £9 and run-they don’t care!
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Lewis Walsh
(@lewiswa86) reported
from
Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Damian Hughes
(@DamianPHughes) reported
@Plusnet Last day of November, and the day with NO mobile phone service. There is also no clear way to find relevant information on service status. I have no idea why the service is down, or whether it is widespread. Can you enlighten me and say when service will be resumed? SK23 area
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Jimmy Whizz
(@WhizzJimmy) reported
@Plusnet No mobile signal at all in the ST10 area for 3 days!! I can't contact you because there is no signal. I know there's a mast problem with EE but this is getting ridiculous. Am I entitled to compensation or do I have to cancel my contract and move to a rival?
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Dawn Robertson #RejoinEU #FBPE
(@RobertsonDawn3) reported
@jwripple @Plusnet ... as if there aren't enough real problems to worry about - living in medieval times looks more & more tempting!
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Jonathan Ruxton
(@Jonay1990) reported
@VodafoneUK how can I report that the internet is down? Everyone in my estate on different providers (Sky/PlusNet etc) reporting the same thing. It needs to be raised with OpenReach
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C
(@chazzable) reported
@Plusnet hi. I'm being billed the wrong amount for my service. I tried calling, but there's an auto message that says "the service is busy" every single time I've tried, for the last week. Please help? 🥺
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Harry Baker
(@harrybakerpoet) reported
@Plusnet hi there! my number has been transferred to a new sim but the new sim hasn’t arrived yet and I can’t call the helpline because of the aforementioned number switching - wondered if you could help via Twitter?
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Andrew Richardson
(@AndrewR60714450) reported
@Plusnet hi, I’ve been trying for a couple of weeks to renew my broadband contract. However, my account seems to be locked into an error with text ‘You can't change your products for the moment, you have an order which is currently being processed. Please try again later.’ Help?
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L Kent 💃
(@thekent01) reported
@Plusnet Is your webpage down?
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Martin Castellan FRGS 🇫🇷🇪🇸 🇪🇺
(@castelm11) reported
@RobertsonDawn3 @Plusnet Plusnet don't own the infrastructure. Their contract with BT (or whoever does own the network) will say that the supplier has a certain time (sounds like three weeks) in which to establish the connection.
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Damian Hughes
(@DamianPHughes) reported
@Plusnet Sorry, that should say 4th day with NO mobile phone service.