Plusnet

Plusnet Outage Report in Histon, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Histon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Histon, Cambridgeshire, England 12/13/2025 14:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Histon, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Total Blackout
United KingdomEly Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Wi-fi
United KingdomCambridge Internet

Community Discussion

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Plusnet Issues Reports Near Histon, England

Latest outage, problems and issue reports in Histon and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • GlynTW Glyn Taylor-Williams (@GlynTW) reported from Kidderminster, England

    @Plusnet @plusnethelp still waiting for you to reply so you can fix my broadband.

  • Dante_Banks Danté Banks (@Dante_Banks) reported from Tottenham, England

    @BibiLynch @plusnethelp We all know Virgin have **** customer service, but Plusnet run them a very close second. Recently two friends (you make three) have been totally ****** over by them.

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @EE @Plusnet BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • philwhi48630003 phil white (@philwhi48630003) reported

    @Plusnet Still no reply no chat phones cut you off what a service

  • supercreep303 Scott (@supercreep303) reported

    @jonboi68 @Plusnet I'm sat down?

  • whqttt Tom Oliver (@whqttt) reported

    @BibiLynch @Plusnet They are truly extraordinarily poor. They suggested I use my previous provider's equipment, or buy my own when they couldn't/wouldn't fix our wifi issue with their router.

  • KLucyBull Kerry Bull (@KLucyBull) reported

    @Plusnet hi, we’re having real problems with connection & working from home really need support. However when I call support an automated message tells me call back tomorrow as you’re too busy to take the call?? What are we suppose to do today without it, we can’t work.

  • plusnethelp Plusnet Help (@plusnethelp) reported

    @vicviccollins Hi Victoria, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to arrange the cancellation of your contract here, please call 0800 013 2632 and my colleague will be able to help. - Will.

  • PiTutorials Keith's Pi Tutorials (@PiTutorials) reported

    @winkleink @MikeBookham @virginmedia Yes, but you could get the new provider in place and then cancel Virgin. I have Plusnet fibre which is FTC and I am getting 35Mb/s, down and 7Mb/s, I have a server backing up to cloud, I’m working from home and kids are home schooling and it’s fine.

  • TwipMeUp LittleTeaPot (@TwipMeUp) reported

    Finally got through to a guy after 35 minutes and he hung up! @Plusnet have terrible service