Plusnet Outage in Histon, Cambridgeshire, England
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
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Plusnet problems in the last 24 hours in Histon, England
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Most Reported Problems:
- Total Blackout
Plusnet in Histon, England CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Plusnet Issues Reports Near Histon, EnglandLatest outage, problems and issue reports in Histon and nearby locations:
from Waterbeach, England
Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty
from Swavesey, England
@plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!
from Dullingham, England
@Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.
from Histon, England
@plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)
Plusnet Issues ReportsLatest outage, problems and issue reports in social media:
@Plusnet @plusnethelp are you monitoring your messages as sent a message on Sunday last week and still no reply. Chat function online never seems to be operational
@Robster65 @Plusnet They were excellent once upon a time. They made major **** up with my mum & admitted it. I finally left them myself after 15 odd years only a few months ago. No issues since. Very sad but imagine got too big
Anoush @Plusnet sorting out the refund. Well done Anoush, appreciate the help.
@scottkenneth83 @plusnethelp @Plusnet Online has been disabled all the way through lockdown. They were great at the start but gradually got worse. No internet for 8 weeks, went down every time weather was shite, told me to tether my work laptop to my mobile, wanted to charge me £100 for a house move.
I left PlusNet after 3 or 4 years not because of how **** both their service & customer service are, but because they go on & on about how good those things are when they are so VERY ****. TalkTalk might be a little bit ****, but at least they sort problems out... eventually.
@Plusnet Had email to say plusnet call protect activated on my account, it's not showing. I now get email saying it and voice mail is being removed at my request. WHY .. I NEVER REQUESTED IT TO BE REMOVED
@AnnieK751 @plusnethelp @Plusnet I've always found them great Ann. Was it over the phone or online chat? I've always used online chat and never had any issues with them
Terrible customer services from @plusnethelp @plusnet avoid if you can.
@Plusnet I have just now registered a formal complaint on my account with you. This after9 days of no answer.
from Cambuslang, Scotland
@Plusnet not great customer service just ignoring your customers 😒