Plusnet

Plusnet Outage Report in Histon, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Histon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Histon, Cambridgeshire, England 12/26/2024 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Histon, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge and Ely.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomEly Internet
United KingdomEly TV
United KingdomCambridge Internet
United KingdomCambridge E-mail
United KingdomCambridge E-mail

Community Discussion

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Plusnet Issues Reports Near Histon, England

Latest outage, problems and issue reports in Histon and nearby locations:

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • andrew__gorton Andrew Gorton (@andrew__gorton) reported

    @plusnethelp @plusnet I can’t get through on the phone to cancel my broadband and the only other option is notify by post? That’s not very award winning customer service

  • KuzniarzMateusz Mateusz Kuźniarz (@KuzniarzMateusz) reported

    @plusnethelp and @plusnet is absolutely joke 26 hours and no response on twitter, on facebook after 23 hours i get response asking me for my mobile number a how they can help me and after that massage no response for so far next 3 hours I am assuming it will take another 20 hrs

  • RuttagerR1 Ruttager (@RuttagerR1) reported

    @Rolo_Tamasi @Plusnet Convenient that the email conversation button doesn't work.

  • PookSooper SooperPook (@PookSooper) reported

    @plusnethelp hi, I'm moving house, gave notice of agreed date to plusnet 10 days ago, now told I won't have internet for over a week after I move. I'm a key NHS worker working from home, is there any way this gap can be lessened so I can do my job? Any help would be brilliant.

  • charlottee_efb Charlotte Bilton (@charlottee_efb) reported

    Working from home with @Plusnet as our wifi provider is the most stressful thing ever! The connection is always so so awful! Need to start looking for a replacement!

  • mostyn41 Duncan Austin (@mostyn41) reported

    @plusnethelp hi recently transferred to Plusnet. Number ported over yesterday. Having trouble logging into app with my mobile number that have taken with me. Any suggestions?

  • roughinform Annette Corbett (@roughinform) reported

    Watching on my laptop because my WiFi is misbehaving and streaming to my @Chromecast has been playing up all weekend. Already being driven nuts by ads. Damn you @Plusnet! #broadbandbyedwood #thefilmcrowd

  • sciencegeeklord Gareth Parks (@sciencegeeklord) reported

    @Plusnet @plusnethelp pretty poor. Phone and internet cut off through your mistake, 2.5hrs of calls with no resolution. Message today to say 24hrs+5 working days before i have internet again. No mention of paying for no service. Will be cancelling my account renewal

  • DMASSOUD1 David Massoud (@DMASSOUD1) reported

    @plusnethelp Phone and broadband down and when I called customer services, their systems are down . How do I report my problems and get them sorted, if the issue is not registered with anybody and it takes 40 minutes at least to get throuhlght to plusnet on the phone.

  • Daemond6 Daemon D6 (@Daemond6) reported

    Funny how Plusnet only offered us a contract renewal AFTER we've switched to virgin. And I STILL have to deal with their shitty queues to cancel the service, because apparently they don't do that if you switch to virgin. I've said it before and I'll say it again. **** plusnet