Plusnet

Plusnet Outage Report in Histon, Cambridgeshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Histon, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Histon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Histon, Cambridgeshire, England 04/02/2025 04:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Histon, Cambridgeshire, England

The most recent Plusnet outage reports came from the following cities: Cambridge.

Loading map, please wait...
City Problem Type Report Time
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomCambridge Internet
United KingdomEly Internet
United KingdomEly TV
United KingdomCambridge Internet

Community Discussion

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Plusnet Issues Reports Near Histon, England

Latest outage, problems and issue reports in Histon and nearby locations:

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • Chrisjohnpearce Chris Pearce (@Chrisjohnpearce) reported from Histon, England

    @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

  • lewiswa86 Lewis Walsh (@lewiswa86) reported from Swavesey, England

    @plusnethelp we are struggling with slow connection speeds. Tried calling customer services and got an automated message that they can’t take our call. Seriously @Plusnet you’re main selling point is #CustomerService and this is terrible!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jaybee825 CryptoBismol (@jaybee825) reported

    @Plusnet Plusnet have failed to reconnect our broadband since the beginning of September. Customer service dreadful, Openreach to blame but haven't seen or heard from anyone at all. Escalated to 'CAT team' - means bugger all. Avoid at all costs. Disgraceful @Ofcom

  • cjplusplus CJ (@cjplusplus) reported

    @Plusnet new customer and no internet working - was passed onto technical team but they were closed. Phone service on your end keeps breaking this morning. So far I have no internet at all since joining. This is not good and needs sorting

  • jackobin_ jack! (how the binch stole christmas) (@jackobin_) reported

    @Plusnet hello!! I’ve sent you a couple of DMs regarding my contract - my service seems to have switched to fibre but I’m still paying my old rate and my account says the switch is in progress. Would I be able to have an update?

  • lazyjoolz Julie Haunted Womb (@lazyjoolz) reported

    @Plusnet it's switchover day today. Ex-provider has switched off but I have no email/text from Plusnet as to when I can connect new router. I WFH. Have been on customer service phone on/off since 9am. Xmas music driving me over the edge

  • Michell16567318 Michelle Atkinson (@Michell16567318) reported

    @bt_uk absolute disgrace. About to move to you on 10/12 for a full fibre line for business but you’ve told plusnet to cease service 6/12. So no service for 5 days and I’m a business customer. 2 hours wasted and manager will call in 48 hours - how as won’t have a service?

  • _Spinflight_ Mike Chaffin (@_Spinflight_) reported

    @Plusnet Plusnet reminds me of marrying a feminist.. A mistake I'll only ever make once. Your broadband is crap.

  • thegarden_den Garden Den® Official (@thegarden_den) reported

    Very disappointed with @Plusnet i did think for just a moment you where one of the better companies. But, it gets the better of you all in the end. Zero customer service skills zero knowledge regarding your own department. Complete joke if am honest. Marks out of 10 is -10

  • elysian_shadows Elysian Shadows (@elysian_shadows) reported

    @kazade @Plusnet What in the actual... that is HORRIBLE.

  • MissLolpop 𝓛𝓪𝓾𝓻𝓮𝓷 𝓣𝓱𝓸𝓶𝓪𝓼 🖤 (@MissLolpop) reported

    @Plusnet I have tried twice calling and get through and then get Cut off. Do you have an online chat!? I'd like to cancel my account with you.

  • 20whytey11 gregor whyte (@20whytey11) reported

    @Plusnet hi can you help I cannot afford to pay my bill this month due to severe money issues can you help Also I cannot call any number