Plusnet outages and service status in Dullingham, England

Problems in the last 24 hours in Dullingham, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Dullingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Dullingham, England

Latest outage, problems and issue reports in Dullingham and nearby locations:

• 
  Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported 3 minutes ago from Dalham, England

  @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

• 
  Christine Taylor (@christinet50) reported 7 minutes ago from Waterbeach, England

  Why am I not offered the same rates as a new customer? @Plusnet should I switch? #treatloyaltylikeroyalty

• 
  Ken Adams ⛰️ (@mrbrady72) reported 38 minutes ago from Dalham, England

  Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

• 
  Chris Pearce (@Chrisjohnpearce) reported 46 minutes ago from Histon, England

  @plusnethelp Hi Plusnet, I have a fault ID 70524, I can confirm I need an engineer visit please, tests to get WiFi working have not fixed issue. I can be available any time for engineer. Please call me to confirm. Thank you (I did try to call but cannot get through)

• 
  Brides By Solo (@bridesbysolo) reported 49 minutes ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael Briggs 🔬🏏🎸🐝🦔🍺🌱 (@MD_Briggs) reported 1 minute ago

  @ArmchairAdml BT is dreadful tbh. Only found out that broadband has gone up - have really a bad rural service too - & they are charging £4/mo for a land line that I dont use. Got a better £20 deal from plusnet - called BT and told them to match it or I’m leaving - they matched it (nearly) 👍

• 
  Adam Whitehouse (@A_C_Whitehouse) reported 4 minutes ago

  @Plusnet I have been with Plusnet 30 years of wonderful service but the thing keeping me tied to plusnet was my email address, Plusnet are withdrawing their email service, now they are providing less and putting their prices up, with nothing deterring me from moving away!

• 
  𝔅͛𝔯͛𝔦͛𝔞͛𝔫͛ ͛𝔚͛𝔥͛𝔢͛𝔩͛𝔱͛𝔬͛𝔫͛ (@brianwhelton) reported 4 minutes ago

  @R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.

• 
  Alison Lees (@AlisonMLees) reported 9 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Thomas Luke Robinson (@thomaslukerobin) reported 10 minutes ago

  @Plusnet my wifis been down all day, told I need to book an engineer, text service hasn't replied and when I call says issues with your system to book engineers?

• 
  Coltan 🏴‍☠️🇦🇺🇬🇧🇺🇸 (@ColRFX) reported 13 minutes ago

  When you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?

• 
  Alison Lees (@AlisonMLees) reported 15 minutes ago

  @Plusnet I have new email, says I'm switching to ee in 30 days. I phoned already. I want to remain with plusnet fibre to cabinet but lose the phone line rental, at a reduction in cost. This was not offered anywhere & person I spoke to on the phone before couldn't help. Please fix it.

• 
  Flower Pot (@FlowerP79667758) reported 15 minutes ago

  @WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.

• 
  Jane L (@lewijan10) reported 17 minutes ago

  @MrNickKnowles @SkyUK @skytv I'm with Plusnet never had any probs.

• 
  peztyke (@peztyke) reported 19 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.