Plusnet

Plusnet Outage Report in Musselburgh, East Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Musselburgh, East Lothian, Scotland 11/11/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomHaddington Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

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Plusnet Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • elyob elyob (@elyob) reported

    @smorgasbord My experience of PlusNet is generally excellent. However, when I have had an issue, their first line of defence on the phone is dreadful (as per most companies). When I've spoken to the right people they've gone far more than others.

  • duckfluff_dill Matthew Dowdall (@duckfluff_dill) reported

    @silviewalks Cher screaming down the phone at plusnet for compensation

  • davecleaver5 dave cleaver (@davecleaver5) reported

    For 12months I’ve had nothing but issues with my plusnet service. The service is a shambles! Can anyone recommend a quality provider for businesses?

  • Keyurem Keyurem (@Keyurem) reported

    plusnet makes me wanna top myself honestly they charge people for this ****

  • happystalker Paul Bexon (@happystalker) reported

    @plusnethelp just moved from talk talk to plusnet. I was getting 17mbps up stairs know I only get 14mbps. Also ethernet connection to ps4 14 only when it was 17 with talk talk, this is not good. Please help

  • ochola_a MrsAOchola (@ochola_a) reported

    @Plusnet my internet has not been working all afternoon and the customer service person said I may have to wait until 25th for it to b sorted out?? My daughter's school and my job depend on it! Read other people's complaints of you and some haven't had internet since last Friday!

  • alancue7 Alan Cuerden (@alancue7) reported

    @Plusnet Hello there ! Could you help me with my problem ! We moved to you because of your advertising. Big mistake . We had 5mb plus now we have a maximum of 0.07 mb!!!

  • KatestarBarker 01Kate (@KatestarBarker) reported

    @plusnet no internet at WF14 8 since Friday, engineer been and said bigger problem, yet customers had no update and still no internet when will this be resolved?

  • valleysboy1978 Stephen Ash (@valleysboy1978) reported

    So @Plusnet have cancelled our Internet and phoneline 2 weeks early! I can't work from home now. They have been no help and basically told us they can't do anything and have to live with it. Totally unacceptable behaviour. Avoid them

  • frank10743117 frank (@frank10743117) reported

    @happystalker @plusnethelp Get away from plusnet their support won’t help better to start cancelling process now