Plusnet

Plusnet Outage Report in Musselburgh, East Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Musselburgh, East Lothian, Scotland 01/15/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh and Tranent.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomTranent Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • andrewducker Andrew Ducker (@andrewducker) reported from Edinburgh, Scotland

    @sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • Normantweets Jamie Norman (@Normantweets) reported from Edinburgh, Scotland

    The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • ollie_djw Ollie ✨🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ollie_djw) reported from Edinburgh, Scotland

    @Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ianbriscoe Ian Briscoe (@ianbriscoe) reported

    Credit where it’s due - @plusnet were incredibly helpful when I was helping an elderly neighbour who’d forgotten his password so couldn’t log in after switching from IE to Edge. And hold time was less than 30 seconds. Brilliant service.

  • CEJHodge Carol (aka Elizaboots) (@CEJHodge) reported

    @Plusnet is anyone manning the phone lines today? Not about to spend another 30 plus minutes listening to rubbishy music. No doubt if I cancel my payment you’ll want to talk pretty quickly 😡

  • mapledelight69 Maple Delight (@mapledelight69) reported

    @Plusnet Which one of these doesn't shut down and reboot ten times a night ?

  • angelusmalusuk SJ (@angelusmalusuk) reported

    @Plusnet Can I still cancel my switch when I haven't been switched yet, and how do I cancel when I don't use the phone due to a disability? Thanks.

  • belle_codes Bella Ciao 💙🇺🇦💛 (@belle_codes) reported

    @itstidusbesaid Plusnet, they have been brilliant, especially the customer service.

  • NeilSummers_ Neil Summers (@NeilSummers_) reported

    Plusnet are ****, pass it on

  • B260Eb EB B260 (@B260Eb) reported

    @Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere

  • claireish_rawr Claire (@claireish_rawr) reported

    @Plusnet Unfortunately I'll be moving to another network and staying there, moving elsewhere and then moving back is a lot of messing about and if I'm honest, I just can't be bothered. I also think it's a really bad policy to just cut off someone's phone at a time when they probably need

  • SallyBLAKEBROU1 Sally BLAKEBROUGH (@SallyBLAKEBROU1) reported

    Plusnet. We have problems for months. Outreach have been every day. Everyday You tell us it's mended, every day it plays up. Tonight we have No Broadband. And told more lies. You manage to take our money!

  • areoff Andrew (@areoff) reported

    @Plusnet trying to sign up for a SIM with you, keep getting a “something went wrong” 500 error after filling in details. Is it because my PAC is from BT who are the same network as you guys?