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Plusnet Outage Report in Musselburgh, East Lothian, Scotland

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Musselburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 7% Total Blackout (7%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Musselburgh, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

CityProblem TypeReport Time
Edinburgh Internet 4 days ago
Edinburgh Internet 13 days ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 2 months ago
Edinburgh Internet 3 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • balnastraid
    Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • MonkeyLuvver
    John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • AlexLamond1
    Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • fionamilligan
    Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...

  • M_sideSchoolMus
    Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • coffey_richard
    Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • ISaidAye
    Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • craighk93
    Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • DannyBerry15
    Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danbodyprime
    DAN PRICE 🌴 (@danbodyprime) reported

    @Plusnet Hi, guys! I sent you a message about an hour ago about my mum’s new connection. Could someone please come back to me to help finalise the setup?

  • deancairns1976
    dean cairns (@deancairns1976) reported

    @Plusnet can someone please ring me I have no service on my mobile this past 2 days

  • s1mpletruths
    James Cooper (@s1mpletruths) reported

    @plusnet really want to register with your broadband service but you have a serious glitch with your call centre and I keep getting cut off half way through. Please call me

  • Cousins155
    Bev (@Cousins155) reported

    @BlackSheep0911 @Plusnet Same here! My monthly contract is increasing from the end of the month, any chance anybody out there to get a online petition to force these theives 2 start playing ball. If not why don't we all get together & cancel direct debits as the only language they understand is MONEY!

  • xanpagebrown
    Xan (@xanpagebrown) reported

    @sortoftruejosh @ZainRaz4 Oh wow… my dad doesn’t want to be with bt again because they hiked up his price by nearly double on his EE phone and BT broadband and I’ve had nothing but bad experiences with sky. Plusnet router is **** because it’s a bt hub 5 with a skin slapped on. Idk then

  • LedburyJonathan
    Jonathan Ledbury 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@LedburyJonathan) reported

    @Plusnet Still waiting for you to sort my renewal problem. A new contract follows an old one, they don't overlap. Why does this come as a revelation to you clowns? What is wrong with you?

  • jodenan
    Alison Jacobs (@jodenan) reported

    @Plusnet Hi, as of a few minutes ago I'm getting 'service unavailable' on my webmail and can't get back into it. The rest of the website seems OK. Can you help?

  • Scarlet40973002
    Scarlett (@Scarlet40973002) reported

    @Plusnet Since the Youview update a few days ago the box is now painfully slow! Really delayed responses when pressing buttons etc. I've noticed other people on here are also experiencing this issue. Is a resolution being worked on? @BTCare @YouViewSupport

  • Cousins155
    Bev (@Cousins155) reported

    @jimmerc25 @Plusnet They truly are the worst, absolutely appalling! Money grabers, promise you the earth and deliver nothing! But quite happy to take your money every month without fail.

  • BlackSheep0911
    Richard Snow (@BlackSheep0911) reported

    @Plusnet In the last 2 days my Internet speed has gone from bad to painful. Netflix is buffering every 2 minute. Over £30 a month for it to take me 2 hours to watch a half hour program.