Plusnet

Plusnet Outage Report in Musselburgh, East Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Musselburgh, East Lothian, Scotland 12/15/2025 10:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • James___UK James Ⓥ (@James___UK) reported

    @daddydoombunny I've always had good service and customer service with Plusnet, but I had to keep calling them when I first got it

  • shezimaster66 Shahzaib Ali (@shezimaster66) reported

    @Plusnet broadband has been dropping several times a day for the past week. Terrible experience!

  • stoneysoprano stoneysoprano (@stoneysoprano) reported

    @OpenreachHelp Plusnet have and they have put a note on the record. So you're telling me YOUR engineer broke our service and YOU can't escalate this TODAY to get him to come back and fix it. I work for NW Group, but can't. Shall I have a word with our OpenReach account manager?

  • Robert_Norman Robert (@Robert_Norman) reported

    @ejselley @Plusnet I use Plusnet but not their router, haven’t had any issues for several years

  • Plusnet Plusnet (@Plusnet) reported

    @shezimaster66 Sorry to see this Shahzaib and I'm sure we can help. Could you get back to us on a DM with your username please so we can take a look into it for you? - Adam - Plusnet Sheffield

  • CatsAreLoud Astrophic (@CatsAreLoud) reported

    Plusnet claim that they will do everything to support disabled customers but their only webchat service is for sales only, so there's no accessibility for customers who can't use a phone. Their webchat sales team told me it could be days before someone would reply to email

  • Chanlouise94 Chantelle Louise (@Chanlouise94) reported

    @Plusnet @plusnethelp @Plusnet hi, my issue has now been fixed but as I’ve been without internet since Thursday Eve, can this loss of service be reflected in my next bill please?

  • Plusnet Plusnet (@Plusnet) reported

    @owendale Hi Owen, sorry to see this. I've just been running some checks on your connection and we're not seeing signs of any obvious issues. Is the camera you mentioned connected over WiFi or ethernet? - Adam - Plusnet Sheffield

  • anon59398096 Lord Cornelius Toasted-Crumpet of Mudeford (@anon59398096) reported

    @Plusnet Morning all. No internet down here in Christchurch, Dorset this morning. Have reported it. Possible BT issue down here. Hope your guys can take a look and get us back online soon. Cheers :)

  • Bash_luiz Ash (@Bash_luiz) reported

    Plusnet are pretty **** as an internet provider. They go down more than Norwich