Plusnet

Plusnet Outage Report in Musselburgh, East Lothian, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Musselburgh, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Musselburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Musselburgh, East Lothian, Scotland 01/13/2026 08:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Musselburgh, East Lothian, Scotland

The most recent Plusnet outage reports came from the following cities: Edinburgh and Tranent.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomTranent Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Musselburgh, Scotland

Latest outage, problems and issue reports in Musselburgh and nearby locations:

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @bt_uk @AIridag with plusnet and I am the same, not working

  • DannyBerry15 Danny Berry (@DannyBerry15) reported from Inveresk, Scotland

    @Plusnet I have tried loads of times to call about my poor Internet with no reply or waiting almost an hour on the phone. I have an outstanding balance to pay but why pay for internet when it is constantly slow or I can't connect. Payment in full once its fixed. Cheers

  • MonkeyLuvver John McCormick (@MonkeyLuvver) reported from Edinburgh, Scotland

    @CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.

  • M_sideSchoolMus Morningside School of Music (@M_sideSchoolMus) reported from Edinburgh, Scotland

    @Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet

  • craighk93 Craig (@craighk93) reported from Edinburgh, Scotland

    @Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected

  • balnastraid Lauder Miller (@balnastraid) reported from Edinburgh, Scotland

    @Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.

  • fionamilligan Fiona Milligan (@fionamilligan) reported from Edinburgh, Scotland

    Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6

  • coffey_richard Richard Coffey (@coffey_richard) reported from Edinburgh, Scotland

    @Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • ISaidAye Beth☮ (@ISaidAye) reported from Dalkeith, Scotland

    @robmcd85 @TalkTalk I was with them for four years and had the same problems. Switched to @Plusnet and have had no issues at all. Faster speed and better price.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • clareslaney Clare Slaney (@clareslaney) reported

    Morning @Plusnet there’s been a network error on and off for the last 10 days that won’t be dealt with until Saturday. The ppl I’ve spoken with at Plusnet have been as helpful as they can but it’s unreasonable that customers should have to pay more because of plusnets issue, no?

  • ChrissieBailey2 Chrissie Bailey 🇺🇦🇪🇺🇪🇸💙 (@ChrissieBailey2) reported

    @Plusnet Absolute shambles, terrible customer service, costing our business because of a mistake made by them.

  • messalinahooper grace hooper (@messalinahooper) reported

    @Plusnet 13 mins and counting with the most asanine "music" just for you to say so sorry you're leaving us. Great customer service- great WiFi. No to both

  • littlerich27 richie lennon (@littlerich27) reported

    @Plusnet Hi will. Not sure how to pm but yes am still having issues. Very slow and the range is awful. Can I send you an email?

  • poorscousertom Steve 🐟🎩🇬🇷🇪🇺 💙 #European (@poorscousertom) reported

    I kid you not, we are still waiting for @Plusnet and @OpenreachHelp to sort their **** out. Case worker on annual leave and here we are as another day passes and no internet. Expecting a call but nothing will happen..

  • jenmsharp Jen Sharp (@jenmsharp) reported

    @Plusnet hi Plusnet! All of your diagnostic checks/help say my internet connection is great and everything is fine, but it’s freezing/dropping constantly - my speed checks have been between 0 and 0.55mbps all morning. This is super frustrating - what’s going on?

  • thewindmilly Charlie (@thewindmilly) reported

    @Plusnet hi we are having plummet broadband issues in Manchester. The router is fine, can you confirm if there is an issue with your service? How do I report a fault?

  • hannada39 Fairgrieve (@hannada39) reported

    Anyone else had problems with Plusnet mobile roaming in Europe? Very slow (5mbps) even when you can connect - @plusnethelp this is not acceptable. All there is about it online is folk complaining, getting nowhere, then switching to a better provider. @Plusnet

  • pgsaunders P (@pgsaunders) reported

    Incredibly bad service from @Plusnet which provides @johnlewishelp broadband. Incredibly rude call handler. Making no allowance for my circumstances, offering no options. At a stressful time, I now have to change providers🤷🏼😮‍💨

  • pedrito1414 Pete Masters (@pedrito1414) reported

    @Screwfix @MashManMandela @Plusnet what's the deal here? I am having a similar issue...