Plusnet

Plusnet Outage Report in Mildenhall, Suffolk, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Mildenhall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Mildenhall, Suffolk, England 09/07/2024 21:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Mildenhall, Suffolk, England

The most recent Plusnet outage reports came from the following cities: Brandon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrandon Phone
United KingdomBury St Edmunds E-mail
United KingdomBrandon Phone
United KingdomThetford Internet
United KingdomEly Internet
United KingdomBury St Edmunds Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Mildenhall, England

Latest outage, problems and issue reports in Mildenhall and nearby locations:

  • Warboyssnapper Andrew Bartram 🇺🇦 🇪🇺 (@Warboyssnapper) reported from Dalham, England

    @PolaRooS @Plusnet Always had excellent service from BT - recently got a new 2 year contract and an open reach engineer came to install it and he rationalised wires in the house, traced an earth daily to the exchange and we gained 10Mp in speed to 78

  • bridesbysolo Brides By Solo (@bridesbysolo) reported from Dullingham, England

    @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

  • mrbrady72 Ken Adams ⛰️ (@mrbrady72) reported from Dalham, England

    Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesdustjacket James Dust Jacket (@jamesdustjacket) reported

    Hey @Plusnet and @plusnethelp , you sent me an offer to upgrade by email with an attractive per month cost. By the time I got through to my account the offer 'isn't available' online, is that proper way to help customers renew contracts?

  • brianwinteruk Brian Winter (@brianwinteruk) reported

    @NigelsRadio @Plusnet To be honest. I've been with them since 2007. Never had a major issue. The one I had was the fault of Openreach. Engineer cut the wrong cable at green box. Most problems are not @plusnethelp themselves, but usually Openteach.

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @RogerOB49 @BBCBreaking @BBCBusiness I am in the middle of issues at work - my non-attendance is causing me huge stress and maybe my job. I am sure their T&C are watertight but wow - there's going to be a mass of people leaving Plusnet because of this so it might be fatal to them anyways.

  • digitalmaverick Digital Maverick (@digitalmaverick) reported

    @Plusnet Thanks for your reply. I think most users have found Customer Support responses over the past couple of days to be wholly inadequate, and lacking a bit of honesty. So I think you should as a company, use this as a moment to learn from so in future you comminicate better.

  • Lorfarius Lorfarius (@Lorfarius) reported

    @Plusnet @grahamjsutton Has just gone down completely for me. Get an error message "We’ll be right back!" Very frustrated with this I've been using the main account for work and can't get to saved messages at all.

  • DCharlieUK1 DCharlieJP (@DCharlieUK1) reported

    @chrisdingleb It's okay - I am off to my home town today and I've let work know. Plusnet are in big trouble here. I am unhappy to put it mildly and the repeated "It's just email" when broadband is down coming on for 24 hours isn't acceptable. I will be moving provider as will many others

  • mungerville craig branson (@mungerville) reported

    @lizcooperclark @VictoriaPeckham @Plusnet Mine worked about 12am last night, receiving mail and sending. Thought it was fixed. But no this morning it’s back to broken. #plusnet #plusnetdown #PlusnetNomail

  • MrGodfrey Alex Godfrey (@MrGodfrey) reported

    @Plusnet No thanks, I had problems with you for months, it was exhausting and insulting. Don't want to deal with Plusnet again in my life.

  • kbavalia KGB (@kbavalia) reported

    @MarcAllera @EE How about a course for your plusnet technicians on how to maintain and support an email service. Are you aware that the service has been down for more than 48 hours after suffering issues for a number of weeks?

  • Plusnet Plusnet (@Plusnet) reported

    @NigelsRadio The current estimate is by the 16th of November but our suppliers will fix it sooner if they can. Regards, Emily Plusnet Leeds 🌞