Plusnet Outage Report in Mildenhall, Suffolk, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Mildenhall, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Mildenhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (68%)

2. 

   Wi-fi (14%)

3. 

   Total Blackout (12%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Mildenhall, England

Latest outage, problems and issue reports in Mildenhall and nearby locations:

• Brides By Solo (@bridesbysolo) reported 39 minutes ago from Dullingham, England

  @Plusnet A huge Thankyou to Adam Ramsden at Plus Net. After months of no broadband with no one else helping, he’s fixed the problem & enabled me to WFH in Lockdown. A big thank you & a credit to Plusnet.

• Ken Adams ⛰️ (@mrbrady72) reported 58 minutes ago from Dalham, England

  Just had my first post increase bill from the shysters who are @Plusnet - bill up by £6 a month for exactly the same service. If I could leave without penalty, I would - but their disingenuous business practices won’t allow this. #robbed

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• jaggy thistle (@jaggythistle50) reported 4 minutes ago

  @Ofcom Thank you . Wish I'd copied you in weeks ago with my @Plusnet account. An absolute nightmare and stressful 8 weeks. But they closed the contract yesterday. I'm guessing because I involved you. Dreadful company who think we are all stupid

• Xenios Pavlou (@XeniosPavlou) reported 4 minutes ago

  @Plusnet very dissapointed. You sent me a wrong bill worth 191 pound instead of 27.99. You admitted this was wrong. Waiting 2 weeks for it to be sorted. Still waiting for you to alter bill so i can pay!.now your restricting my service?. Get my bill sorted and i will pay!

• Alex 💙 (@OnlyAlex22) reported 5 minutes ago

  @Plusnet Still no signal, can you look into this for me please? Thanks.

• Peter Marnick (@virgin747) reported 7 minutes ago

  @Plusnet Just wanted the team for your excellent customer service. Had a fault caused by @OpenreachHelp. You have kept me informed every step of the way, no chasing from me and then today offered me compensation for the trouble. Really impressed and wanted to let you know.

• Peter Gould (@QualityIsKing) reported 9 minutes ago

  @OpenreachHelp Hi. My parents moved from @plusnethelp FTTC to @bt_uk FTTP. It was due for install today, but BT got the dates wrong. Plusnet was cut off today and BT isn't live until mid-August. They've moved back to Plusnet, but it's ~10 days to reactivate. Can you help please?

• nic monks (@theRealNicMonks) reported 11 minutes ago

  @Plusnet Thanks Curtis. I appreciate the help. Frustrating that we seem to have lost a couple of weeks and knocked my confidence in the previously excellent support. Hoping it’s plain sailing from here.

• Loretype (@loretype) reported 11 minutes ago

  @Plusnet getting really tired of unreliable internet after signing up with you guys at my new home. Had an outage for about half an hour now after intermittent issues all day

• Kat (@Kat_F_88) reported 14 minutes ago

  @Plusnet my mum's landline is not working, the engineer confirmed there is a fault but no fix on the horizon. Your team have refused to increase her minutes on her mobile plan. Why should she pay line rental for a line that doesn't work, and pay for a bolt on to make up for it??

• richard mark (@kumonryuzoa) reported 15 minutes ago

  @Plusnet how do you justify having such a poor customer service/ support? I have a new sim which arrived last week- I cannot make or receive calls or txts - no one will answer emails, support requests or direct messages on here- appalling!!

• Dotty V & Free (@Dorothy97638586) reported 17 minutes ago

  @FlowerP79667758 Plusnet have been great and any problems sorted immediately with fantastic customer service.