Plusnet

Plusnet Outage Report in Marlborough, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlborough, Wiltshire, England 12/15/2025 21:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • _mickjack_ Mick🇬🇧🇺🇸#freespeech #nofilters. (@_mickjack_) reported

    @EE Strange, I left Plusnet last month which uses EE network due to poor reception in Manchester, and parts of Cumbria, I'm now on Lebara which uses the Vodafone network, much better signal, and far cheaper, I think your advert is miss-leading @vodafone

  • LoneFox98 Owen Vincent (@LoneFox98) reported

    And already spent money bad enough spent 29. A month for it to keep crashing. And even if pay to get it repaired even though more likely to do with outdoor and cable. It might not even increase the speed can't wait to leave @Plusnet 🙄 and don't get any money to myself

  • MumTeens Mum Of Teens (@MumTeens) reported

    @plusnet Can you let me know if the connection problems currently experienced in YO62 area are likely to be fixed soon? Home schooling isolating kids with no wifi is near impossible

  • Beer_and_Gravy Baldy (@Beer_and_Gravy) reported from Dudley, England

    @Plusnet internet is down in DY8. Sort it out please.

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    @Plusnet Done it. I was told that this is being investigated by one of your colleagues earlier this morning. However, I have not received a call back yet. I also raised a complaint about a week ago and was told someone would contact me within five days. This didn’t happen either.

  • JonnoFandango Jonno Fandango (@JonnoFandango) reported

    DON’T sign up to @Plusnet broadband online. They advertise that you get a MasterCard as a reward, but this is not true. They have since told me that you must sign up over the phone to get the deal. This was not advertised. Complaint to Ombudsman Service on its way @plusnethelp

  • barclayp9 Paul Barclay (@barclayp9) reported

    @Plusnet yes I cancelled my direct debit because my internet has not been working for five days. The muppets on your tech supports told me it was my rehome causing the problem. After disconnecting the phone they then said it was a faulty router and sent me a new one the next day

  • Claspwyd Clasp🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Claspwyd) reported

    @Roohanwtf YOU SAID SKY ON TOP ITS THE WORST OTHER THEN PLUSNET N BT😭😭😭

  • TSMilburn Thomas Scott Milburn (@TSMilburn) reported

    @Plusnet is there an out of hours customer service number?

  • davidjbm2 David Murray (@davidjbm2) reported

    @Plusnet I am seriously disappointed with you! You should want my custom and not fob me off with 2nd class customer service abs inaccurate statements. A mistake was made and now we have to spend a further 14 days without internet. You really make BT look amazing!