Plusnet

Plusnet Outage Report in Marlborough, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlborough, Wiltshire, England 12/02/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • b5wslindsay William (Bill) Lindsay (@b5wslindsay) reported

    Open reach appear not to be honouring Ofcom instructions. They turn down instillations by competitors using their services. Illegal? Anyone else having problems getting their broadband set up? (Eg PlusNet set up turned down because they use Openreach and their offer undercut BTs)

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    Ticket with @plusnet: Fault Description: Unstable broadband Actual reported fault: total lost of vdsl, unable to sync with the cabinet. Nice and accurate fault reporting there.

  • Diwakar76868838 Diwakar (@Diwakar76868838) reported

    @Plusnet I tried calling the customer care through different options on IVR 40-50 times but hardly got through once and the customer care executive was not of much help. They seem to have a unique customer care call handling mechanism where the time wait is more than 40-50 mins.

  • Charlbeck71 Charlbeck Jewellers (@Charlbeck71) reported

    @Plusnet "Steps taken to resolve: I've tested your phone service and found a loop fault. We require an engineer to visit the property." From Your colleague James. 17/10/2022 15:32 The previous openreach engineer said the problem had been resolved. He never visited the property either.

  • jtip123 jtip (@jtip123) reported

    @Plusnet you no longer have online chat help?

  • 4lanFrancis Alan Francis (@4lanFrancis) reported

    @Plusnet just joined u and wished I hadnt. Billed over £200 cancellation fee when I've just joined. Keep being told by everyone I call u r wrong not me but no one can resolve it. Question I.D. 228055704 U/Name AlanFrancis51 - 5 days left before you cut me off Please Please help.

  • lightinglottie Charlotte (@lightinglottie) reported

    @Plusnet How can I cancel my broadband - I have now called 8 times this morning only for you to drop my calls. Should I just cancel my direct debit?

  • EviIRatPerson 🧙‍♀️🏠🐓 (@EviIRatPerson) reported

    Is plusnet wifi not working for anybody else right now

  • ChloeRaccoon Chloe Raccoon (@ChloeRaccoon) reported

    So the cabinet a @plusnet connection is on for a charity is down _again_. Down for a week, up for a week, down again today. No data. This means no phones either.

  • mallondave Dave Mallon (@mallondave) reported

    @Plusnet hello, I'm in Turkey and can't phone you're helpline. Can you help?? 07846861899