Plusnet

Plusnet Outage Report in Marlborough, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlborough, Wiltshire, England 12/12/2025 14:20

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pidg Taras Young (@pidg) reported

    @Plusnet Hi, I am a new mobile customer. I am trying to get into my account but it won't accept any of my details (account number, mobile number or email address) as valid. Help?!

  • markyb705242 Markovitz (@markyb705242) reported

    @Plusnet Cut and paste responses to email outage, that'll do!

  • LeTwitteur David Thompson (@LeTwitteur) reported

    @Plusnet hello still no email service or replies to my tweet / DM. Please can you update on your email services? When can we expect it to work again?

  • __Cappo__ Mark Phillips (@__Cappo__) reported

    @SusanSmall7 Plusnet email (incl subsidiaries such as Force 9) have been down all day, and @Plusnet aren’t saying much, sorry, anything, about any expected return of service. Next planned update from them is 0800 tomorrow, but they failed to update at several published times already today.

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @plusnet I wonder how many customers you're going to lose over this outage? Remember Blackberry?

  • c_gribbs Craig Gribble (@c_gribbs) reported

    Is @Plusnet down? I know about the Email service, but everything else shows its working fine. I have no broadband. Anyone else having issues?

  • DAW4 Denise Woodcock (@DAW4) reported

    @LeTwitteur @Plusnet According to the Express they are getting 500 calls every few minutes so it may take some time for them to get back to everyone. Awful for those with business emails, I'm less inconvenienced as mine is mostly personal or subscribed stuff.

  • hobson1999 Crusoe (@hobson1999) reported

    @Plusnet anyone for an update on the pop3 mail outage please?

  • 59goingon20 Carole (@59goingon20) reported

    @Plusnet after a panicky 30 mins trying to sort out my email, it turns out your servers have been down since yesterday. Nothing on your webpage. I feel sorry for the poor people manning your phone lines.

  • __Cappo__ Mark Phillips (@__Cappo__) reported

    @Plusnet the lack of any meaningful updates or any real explanation or expected return of service is pretty poor for a company of your size. I know I wouldn’t have got away with this level of (no) customer liaison during my working life as a MSP. Not good enough. #plusnetdown