Plusnet

Plusnet Outage Report in Marlborough, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlborough, Wiltshire, England 11/30/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • bigoj_uk Owen Lea-Porter (@bigoj_uk) reported

    @Plusnet why can I not email support questions? Why do I have to call? Been charged phone charges (again) when I don't even have a phone plugged in. Also trying to find when my contract expires.

  • Plusnet Plusnet (@Plusnet) reported

    @tearsofpearls Fixed term just means you've agreed to use the service for a set amount of time, which you have done. - Curtis, Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @smh85 I'm really sorry that's still an issue, would it be OK to log into the router from here again so I can check and maybe change a few settings for you? I just needed to ask for permission as it will cause the WiFi signal to drop out for about two minutes. - Adam - Plusnet Sheffield

  • therealbig_h Andy Bigh Hargreaves (@therealbig_h) reported

    @Plusnet Hi my contract has ended I want to cancel my broadband now and go somewhere else. How do I cancel my broadband?

  • MarraBob ♡Kat♡ (@MarraBob) reported

    @Plusnet It's still not working :-(

  • Plusnet Plusnet (@Plusnet) reported

    @charlotte_sears Hi Charlotte, thanks for getting in touch and I'm sorry to hear that you're having trouble with your connection. From testing the line I can see two issues with your connection, the first of which is that the router is using an incorrect password. -Tony Plusnet Sheffield

  • charlotte_sears Charlotte Sears (@charlotte_sears) reported

    @Plusnet serious issues this week with broadband. Router is constantly orange - I've followed all trouble shooting and getting nowhere. Tried to ring and can't recognise my choices.

  • BombeDeChaton Katharine (@BombeDeChaton) reported

    @Plusnet The technician who visited last week said he would report what he thought the problem was and that another type of technician would need to come out, was this not done?

  • camelsbestmate Will Gordon (@camelsbestmate) reported from Thorner, England

    @Plusnet unaware that my broadband deal had ended. You emailed me, told me and highlighted the best deal available. Two clicks and signed up. The first time in over a decade I have not used a switching service. At this rate you are in trouble of gaining a customer for life.

  • TonyODonnell008 Tony O’Donnell (@TonyODonnell008) reported

    @Plusnet I had a failed visit from a Qubegb tech ‘Luke’, on behalf of Plusnet, he went to the wrong house! He didn’t call me, I’ve ask why and haven’t received a response. I Tweeted and emailed his company and they haven’t responded. ‘Great customer service, eh?