Plusnet Outage Report in Marlborough, Wiltshire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Marlborough, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (4%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Marlborough, England
Latest outage, problems and issue reports in Marlborough and nearby locations:
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Elizabeth Graney
(@ElizabethGraney) reported
from
Lyneham and Bradenstoke, England
Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling
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will
(@willtomuk) reported
from
Purton, England
@Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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A742321
(@HarbourAdam) reported
I used to think @Plusnet were the best customer service provider ever…. On how thing change. Account details online are wrong, tec support don’t know the basics. You can’t raise a fault from your account or even access a exist fault. And nobody answers the phone .
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Dan
(@danselas) reported
@Plusnet It’s in the same room. It’s terrible. I’ve been through all the hoops with you since I started the service October time last year. I just want to end my contract FOC and go with a better company
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matt howes
(@Toontaynhowesy) reported
@Plusnet you’re on the verge of loosing a customer. Abysmal service
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Plusnet
(@Plusnet) reported
@Chanlouise94 Hi Chantelle, thanks for getting in touch. For any faults, should the issue last longer than 2 working days after the issue was raised to us; then a credit will be applied to your account to go against your next bill. -Tony Plusnet Sheffield
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steve B
(@steveB92211035) reported
@Plusnet Just given an invite to renew my internet package via a renewal deal..Brilliant.However there appeared to be a display/programming issue on the page when using an iPad 2 mini. I could not enter or see the continue button,After filling in my details.
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Plusnet
(@Plusnet) reported
@MazzJaverick Please let me know if you're still having problems. Regards, Emily Plusnet Leeds 🌞
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💜 𝒞𝒽𝒶𝓃 💜
(@XxChantoixX) reported
@Plusnet He said there no problem but to replace the router so I called up to ask for a new router and also he said I should check if fibre optic available which is still isn’t 😥
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Chris Forwood
(@CForwood) reported
@HarriettSG I used to be on BT. Great when it worked, but when it did not it was either call them, fine if you have a LOT of time to wait, or use an interactive service which never came up with an answer. With Plusnet someone answers the phone (I know!) & either tells you how to fix it 1/2
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Plusnet
(@Plusnet) reported
@tamikonatsu Thank you for confirming that. As that's the case, it's unlikely that the fault lies with your internal wiring or equipment. Please let me know if you continue to have connection problems as we can arrange another engineer visit if so. Regards, Emily Plusnet Leeds 🌞
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Nikos Coulson
(@nikoscoulson) reported
@Plusnet Absolutely shocking fault resolution service! Issue escalated and it’s gone nowhere and you aren’t listening to what the probable issue is. Instead you’re keeping me hanging on for over 24 hours with no contact or solution time. #rubbish #badservice