Plusnet

Plusnet Outage Report in Marlborough, Wiltshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Marlborough, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Marlborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Marlborough, Wiltshire, England 12/03/2025 15:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Marlborough, England

Latest outage, problems and issue reports in Marlborough and nearby locations:

  • ElizabethGraney Elizabeth Graney (@ElizabethGraney) reported from Lyneham and Bradenstoke, England

    Give me strength please! Home schooling which I love with support from our daughter's amazing school @RWBAcademy but wifi from @Plusnet just awful! Just spent a fortune on ethernet cables and WiFi boosters! #StayHome #lockdown2021 #homeschooling

  • willtomuk will (@willtomuk) reported from Purton, England

    @Plusnet hi. Are you doing fibre to the door? We have just had fibre installed on our street. The phone line broadband is poor do now want to use the fibre network.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • deostel Dave (@deostel) reported

    @Plusnet Thanks Will. All should be good now. A reboot of the router seemed to clear issues up!

  • Grahammray Graham Of Rivia (@Grahammray) reported

    Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!

  • Soozealooze CES (@Soozealooze) reported

    @Plusnet I'm trying to make a complaint about one of your advisors amongst other things but he wants to deal with it himself when I've repeatedly asked for him to pass onto someone independent. What's with this guy?!

  • dsworthington87 David Stephen Worthington (@dsworthington87) reported

    @JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues

  • CarthyBernard Bernard Carthy (@CarthyBernard) reported

    @Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.

  • timsimmons_1 Dr. Timothy Simmons (@timsimmons_1) reported

    For crying out loud, @Plusnet, it's impossible to get through to customer support and I need to reschedule an engineer visit. It's no use telling me what the "best time to call" is, when I'm at work.

  • sminkypinky76 SminkyPinky🇪🇺🇺🇦 (@sminkypinky76) reported

    @Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?

  • k999lover ag (@k999lover) reported

    @BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!

  • CymruHampshire CymruHampshire 💙🏴󠁧󠁢󠁷󠁬󠁳󠁿👑👑👑 (@CymruHampshire) reported

    A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.

  • spaceman1000 Mark Chambers (@spaceman1000) reported

    @Plusnet Sorry for slow reply. Signal returned in couple of days. Very odd