Plusnet

Plusnet Outage Report in Market Drayton, Shropshire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Market Drayton, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Market Drayton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Market Drayton, Shropshire, England 12/26/2025 01:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Market Drayton, England

Latest outage, problems and issue reports in Market Drayton and nearby locations:

  • ThiaDonnelly Thia Donnelly (@ThiaDonnelly) reported from Telford and Wrekin, England

    @plusnet Make mistakes after mistakes then your staff cut me off! Absolutely disgusting customer service

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulHeymanGuy79 PaulHeymanGuy (@PaulHeymanGuy79) reported

    @marklpotts @Plusnet I'm leaving when my contract ends too. Non existent customer service and the Internet is not as good as my previous supplier.

  • cthao2101 Buttercup Serenity (@cthao2101) reported

    some say it isnt e,g plusnet. Is there any way of verify whether the failure of TOOB was related to there network cabling or will affect openreach full fibre connection. Other providers say can only say yes or no on installation day. I dont want to left without broadband 2/2

  • 1boringname Chris Tucker (@1boringname) reported

    @Plusnet hold music is awful

  • ayley26 karen howlett (@ayley26) reported

    @Plusnet Is there any chance of you actually answering my DM or tweets? Your customer service is shocking.

  • Ardwall_farm Robert Sommerville (@Ardwall_farm) reported

    I'm having to take time away from work to call @Plusnet for the third time over the same issue! I'm just over the end of the distance selling? cooling off period. I now wish I'd left during that period. I went to them as they claim better customer service - it's not happened here

  • BerryandEmmett Berry (@BerryandEmmett) reported

    Hi @Plusnet. I had an issue with Openreach connecting my broadband & have put in a complaint with them, but they have said you will need to raise an invoice to them for financial compensation for me as they were doing the work on your behalf. Can you please contact me to discuss?

  • colinfer Colin Ferrington (@colinfer) reported

    @Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025

  • citytransportin Simon (@citytransportin) reported

    Hello @Plusnet I have an account with you but can't DM as X then blows a gasket and accuses me of doing something wrong The issue is that I cannot send emails and cannot find how to raise a ticket from your website My email client gives me a 451 4.3.2 internal server error

  • ScottDa77913718 EnglishTwat (@ScottDa77913718) reported

    @Plusnet I need to order a new router, hub one is dying and new devices won't connect at all. Bought by hub to replace but can't confiq properly, help? Thanks

  • Cookandbullocks LalaLaw (@Cookandbullocks) reported

    @Plusnet my 80 year old, recently widowed dad signed up to your fibre services and the installation is incomplete - his previous provider is clueless and he is now 2 days with NO internet and struggling with no support from you!! Unacceptable !