Plusnet

Plusnet Outage Report in Lydney, Gloucestershire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lydney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lydney, Gloucestershire, England 11/25/2025 08:50

November 25: Problems at Plusnet

Plusnet is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lydney, England

Latest outage, problems and issue reports in Lydney and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • TwipMeUp LittleTeaPot (@TwipMeUp) reported

    Finally got through to a guy after 35 minutes and he hung up! @Plusnet have terrible service

  • AThalagavara Ashok Thalagavara (@AThalagavara) reported

    @bt_uk @EE @Plusnet BT Broadband services is horrible. Getting speed of 1-2 MBps for paying 43£ for a minimum 25 MBps guaranteed speed. BT has not bothered to sort it out in spite of several calls/complaints. Doesn't allow to cancel/exit contract when minimum contractual obligations are not met

  • jaucourt Phil Benson (@jaucourt) reported

    @Plusnet you've just cut off my broadband, for no reason. I tried calling you and get told that you can't connect me to a customer service adviser and to ring back tomorrow. I'm so angry with you right now.

  • mazjackralf marie emmerson (@mazjackralf) reported

    @Plusnet worst customer service ever

  • Jeyz1866 Justin (@Jeyz1866) reported

    @Plusnet poor,poor poor service.

  • sharon_mOTivate Sharon (@sharon_mOTivate) reported

    @Plusnet If I order my upgrade for fibre extra online, does my new router get sent even though it seems to show on screen I've opted out of a replacement one? Tried calling -no answer and your chat bot tells me to call? (3+yrs customer)

  • BrandysnapCB Carol Bristow (@BrandysnapCB) reported

    @Plusnet Internet down in TF2? Any issues please?

  • Lewis94795426 Lewis (@Lewis94795426) reported

    @Plusnet @plusnethelp to add insult you have followed up with an even better offer? Of £27.99 per month. I have tried instant message and calling your help desk to be cut off via both routes.

  • LauraLoo841 Laura (@LauraLoo841) reported

    @Plusnet how can I speak to someone about my broadband? Not an option to speak to someone. Need help quickly. Keeps dropping out. Need stable and reliable service to be able to work from home. Whole day unable to work successfully

  • BoB_Unubold Unubold bob (@BoB_Unubold) reported

    @Plusnet @plusnethelp ******* **** *** broadband.............WARNING avoid this broadband. Cannot ******* wait to cancel this contract in the morning