Plusnet

Plusnet Outage Report in Lydney, Gloucestershire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lydney, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lydney and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lydney, Gloucestershire, England 11/23/2025 12:55

November 23: Problems at Plusnet

Plusnet is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lydney, England

Latest outage, problems and issue reports in Lydney and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • secretagent00sg shaun (@secretagent00sg) reported

    @Plusnet still waiting for help on twitter 20 mins and waiting???

  • crazy_carly1688 Carly Bennett-Wright (@crazy_carly1688) reported

    @Plusnet Help please! Got a new sim only from you last month and transferred my old number over...now when I call people its my old number but when I text people it's the new number! What's going on?

  • woldsweather Trevor Appleton (@woldsweather) reported

    @Plusnet BBand below 8 mbps all day is there a problem? YO18 7QU

  • Christoblob_ Chris (@Christoblob_) reported

    @Plusnet my broadband router is flashing orange for the 40th time this month - this is a record even for you - please can I cancel my contract?!

  • Plusnet Plusnet (@Plusnet) reported

    @OliverMorg Hi Laurence, Sure, we'll be more than happy to prioritise supporting you and we've no problem communicating with you via here rather than over the phone. I'm sorry about the issue with your connection, could you send us a DM with your username please? - Adam - Plusnet Sheffield

  • heathrown Scott Barkla (@heathrown) reported

    @jondcarroll @OpenreachHelp Same here in RG19 with PlusNet. They say its a major openreach issue

  • Aellabrenna Panther Aella-Brenna Pippa Bramley (@Aellabrenna) reported

    @Plusnet It came back by morning so I guess there was an issue with the lines...thank you for getting back to me!

  • xMrs_Jx Emma Johnston (@xMrs_Jx) reported

    Hi @Plusnet my mam’s broadband went down yesterday and she’s been waiting for a callback since yesterday afternoon. She’s disabled and relies on the internet for groceries and essentials. Any chance you could help?

  • RichfromSheff Rich Allen (@RichfromSheff) reported

    @ConstableChaos Indeed, it was 4 months on Monday since I started with Sky for Fibre and Landline after telling Plusnet to *******, their customer service went to the wall when they were bought by BT IMO, and don't get me started on their annoying on hold playlist.

  • tamikonatsu Amy Duffield (@tamikonatsu) reported

    @Plusnet It'll be hitting a year in September since the issue began.