Plusnet

Plusnet Outage Report in Lanark, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanark, Scotland 02/21/2026 09:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    @Plusnet I want to make a complaint about your service. The only way I can make a complaint is by calling you. But you never answer your phone. Catch 22. Any ideas?

  • SN4KES 🐍 SN4KES 🐍 (@SN4KES) reported

    @plusnethelp I really need technical help from you in sorting out a difficult UK landline phone number issue. Plusnet phone staff have been dismissive of my requests for proper technical assistance. Please help!

  • joanneyhtang Joanne Tang (@joanneyhtang) reported

    @Plusnet I've stopped being able to get onto my work laptop VPN. IT cannot find the problem and suggested:"Is it possible for you to get in touch with your ISP to see if they are not blocking windows VPN traffic, and do profile reset on your connection" Can you advise?

  • minicheddar Samlar Cheesman (@minicheddar) reported

    @Plusnet good morning I’ve sent over the pics as you wanted me too but not heard anything back for 2 days. Help!

  • AlJamesBooks Al James 📗 (@AlJamesBooks) reported

    @Plusnet Unfortunately, your customer service is abysmal, and you keep closing my complaints when the problem is not resolved. Avoid plusnet at all costs.

  • callyoubetty Ali (@callyoubetty) reported

    @Plusnet Absolutely fuming that the £75 cashback I was due via clicking through @Top_CashBack when signing with you has been turned down as I have apparently used an authorised code! What code? It must have been on TCB!

  • m1whitey Whitey (@m1whitey) reported

    @Angelinalondon0 There isn't one. All as good/bad as each other. One person will say x is best but someone else will have ahd problems with them. Just a matter of picking one. If it helps. I'm on plusnet and never really had any problems with them.

  • Chris_Widgery Chris Widgery (@Chris_Widgery) reported

    @Plusnet I can't even complain, because your website thinks I have already complained. Which I haven't because I cannot get through to anyone because you never answer the phone.

  • SomeWhereSilly Bett (@SomeWhereSilly) reported

    Because I’d really not like to be charged for me ex’s account when you told me you would cancel it when I started my account up @Plusnet

  • jamclarkey James (@jamclarkey) reported

    @JudySismey I don't think PlusNet offers Full Fibre broadband with a voice service so you may need to move to BT's Full Fibre package with BT Digital Voice (Internet based phone service)