Plusnet

Plusnet Outage Report in Lanark, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanark, Scotland 12/10/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • s_d_c ⚫️Shaun Caig (@s_d_c) reported

    @GordyMacD @Plusnet @plusnethelp That’s rubbish. I’m thinking of leaving too as customer service hasn’t been what it used to be

  • JimmieShanks jimmie shanks (@JimmieShanks) reported

    @Plusnet @bbcbitesize Our kids are not learning coz our Plusnet broadband is not working AGAIN. Every time it rains!

  • garyc110 Grumpy (@garyc110) reported

    @Plusnet Any else having problems with the WiFi signal regularly dropping out, and no way of fixing it.

  • SeventhChrist Stephen C B Hartley (@SeventhChrist) reported

    @PlusNet help I have been trying to get in contact for days and weeks; slow broadband consistently under 4mbps

  • Sam4Eastleigh Sam Jordan 🌹 (@Sam4Eastleigh) reported

    @plusnethelp have migrated from Sky to Plusnet today. Sky turned off my service. Plusnet haven’t sent a router. Currently without service with two people working from home. Please help!

  • AnitaCoogan Anita coogan (@AnitaCoogan) reported

    @Plusnet please can I pass on I had amazing service from Lidia Duarte after she realised I had a old ADSL router at my new address she solved my problem with my home move so fast and my new router arrived today amazing customer service can’t thank her enough.

  • Lokattan_ Finn 💙 (@Lokattan_) reported

    OK, Plusnet is officially she worst ISP I've ever dealt with. 1.5 months with no broadband and counting. Not like I need it for work or anything.

  • paulvgreenall Cllr. Paul V. Greenall 🐾 (@paulvgreenall) reported

    @Plusnet I’m guessing the dreadful service we are now receiving from you in recent days, is because you know we are leaving you? Please note everyone... Plusnet are very poor indeed, I would not recommend them at all!

  • CooleyHorsfall Cooley Horsfall (@CooleyHorsfall) reported

    @plusnethelp My elderly parents have had no incoming calls to their Plusnet phone for 2 days and cannot get thru' on your helpline. Your 'online' Live Chat service is actually OFFLINE. They are isolated, vulnerable and cut-off. Could you please provide some assistance urgently

  • markkidd6 mark (@markkidd6) reported

    @Plusnet Please help , My mum's phone line is not working, The Internet is . She has Parkinson's and a 24 hour lifeline to Kent social services, This is now innoperable. Have been on hold to Plusnet for nearly an hour, Online chat is closed, A note there to use Twitter.