Plusnet Outage Report in Lanark, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanark, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lanark, Scotland
Latest outage, problems and issue reports in Lanark and nearby locations:
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Donna
(@donnasemmens) reported
Apologies if anyone has emailed me in the last 15 hours @Plusnet appears incapable of fixing the problem which is hitting customers far and wide. #poor #verypoor #rubbish
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MARK SOUTHWELL
(@MARKAFN) reported
@Plusnet Any ideas how long the email outage is going to last ?
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Paul
(@PaulPaul482) reported
my plusnet email is down
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Chris Reckons
(@chris_reckons) reported
@Plusnet I accept that it is a trying time and that you are working hard to rectify the email problem BUT when you say that the next update will be at noon and it’s now 12:42 and it hasn’t been updated, can you understand how frustration builds?
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Aled Roberts
(@aledrob) reported
from
Saltney, Wales
@Plusnet The resolution has never been concluded. Waited for callback but none received. Resolution to just close tickets, without customer agreement is poor customer service
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graham daniels
(@mrgdaniels123a) reported
@Plusnet Can we have an update, it's an hour overdue on the website now. What's the ETA to fix?
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Belinda Sims
(@BelindaHSims) reported
@Plusnet this is ridiculous now. Still no emails. No updates. Not exactly the excellent service you promise on your adverts! It’s now 13hrs that I’m personally aware of since this issue started.
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Marcus Green
(@HelloFromMarcus) reported
@Plusnet You've really no idea how angry this unacceptable outage will be, It started before 0700 and is completely disruptive. 7 hours with no back up plan implemented by you is devastating and trust is evaporating.
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Plusnet
(@Plusnet) reported
@HowardJEvans Hi Howard, I'm sorry that our email service is still down and for any inconvenience that this has caused. We don't have any updates but the team are working to fix this as soon as they can. Regards, Emily Plusnet Leeds 🌞
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One World Cycling
(@OneWorldCyclin1) reported
@Plusnet now no updates either on your service status update. What is going on?