Plusnet

Plusnet Outage Report in Lanark, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanark, Scotland 01/12/2026 02:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AMaryHughes Aideen Hughes (@AMaryHughes) reported

    @plusnethelp @Plusnet You took payment for my new account well over a month ago. When I log in to my account it says being processed. I was told it would be approx 2weeks. Your online chat service is down and I can’t get through on the phone. Can I please have a refund?

  • Anna30566420 Anna (@Anna30566420) reported

    @Plusnet Stay connected? Shame you haven’t helped us stay connected since end of November- how much do you think it has cost me in mobile data? With a baby to provide for also I’m a very unhappy customer going to take my business elsewhere

  • chaps2311 Adam Chapman (@chaps2311) reported

    @Plusnet yet another twenty minute phone call to report crap internet. That’s ok that’s the third call in two days 👍🏻 and still no further forward. And they still can’t give me an answer to why someone else’s name was on the account details. Stunning 👍🏻 yeah will be leaving you.

  • Forensic_CVBale CVB1💙 (@Forensic_CVBale) reported

    @BeTheMagpie They are terrible... it doesn't help that @OpenreachHelp take forever to take calls from the line partners and actually fix things. I'm with plusnet and so far.. 🤞 That is unusual as you are on a new estate, you'd think provision would have been made!

  • mpatersondj Michael Paterson (@mpatersondj) reported

    @Plusnet Internet down since Monday night. Can’t get through to you and chat say don’t deal with tech issues. Glasgow east end area. Any update?

  • RSwindell Becky Owen (@RSwindell) reported

    @Plusnet is there an outage in alto. Hampshire please? We’ve had no internet all afternoon

  • PFC_Pinstar Matthew Cooper (@PFC_Pinstar) reported

    @Plusnet @plusnethelp @OpenreachHelp So are you going to fix it today or palm me off with another excuse.

  • AlexanderOeteg1 Alexander Oetegenn (@AlexanderOeteg1) reported

    Still no contact from plusnet despite requesting help for very poor broadband on 8/2/21. Also no reply to problem of nuisance calls not being blocked on landline despite having all their " protections "on.

  • martid33 Debbie Martin (@martid33) reported

    @plusnethelp @Plusnet I am writing this because after several phone conversations with your agents, I still do not get a satisfactory answer. My broadband has been broken for 5 weeks. Nobody is able to tell me when it will get fixed or how I will be compensated. #plusnet #help

  • PFC_Pinstar Matthew Cooper (@PFC_Pinstar) reported

    @plusnet @plusnethelp dreaming a bit ain't you... sending me a bill when the service isn't working!