Plusnet

Plusnet Outage Report in Lanark, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanark, Scotland 03/01/2026 12:55

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. E-mail (10%)

    E-mail (10%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • someothersam Sam (@someothersam) reported

    Dreadfully spotty service tonight from @Plusnet yet again. It *always* happens out of hours when there’s nobody to get in touch with other than bots that misunderstand your complaints.

  • PScotfree Peter Forbes (@PScotfree) reported

    @Plusnet Please explain why you will not offer FTTP to properties with fibre cables recently laid. I cannot understand why you can connect via FTTC but not FTTP. There seems to be no just reason. I don't really want to leave you as you provide an excellent service. Confused....

  • CharlotteA_PR Charlotte Ashton (@CharlotteA_PR) reported

    @Plusnet Hi, is your service down in the Portsmouth area? No broadband for 3 hours now… thanks

  • PackhamEllen Ellen Packham (@PackhamEllen) reported

    can officially say @Plusnet wifi is the worst. this is the THIRD ISSUE i’ve had with them in 5 months. where exactly is the £20/month going?

  • paulaebbins Paula Ebbins (@paulaebbins) reported

    @Plusnet I live in grantham and not had wifi all day. Is there a known problem please? Thanks

  • FlappyBerk Christian (@FlappyBerk) reported

    @Plusnet Pages not loading. My "guaranteed minimum speed" quietly reducing itself mid-contract without you telling me (and actual speed strill being slower than it constantly). 2 Openreach engineers telling me there is a problem I need to "report again". Will you bother to fix?

  • minkaur5 Minreet Kaur (@minkaur5) reported

    @Plusnet hi I’ve been on the phone over 30 minutes and all I want is a refund that you owe me for my bill as i am no longer a customer. You should have given this refund by now, but instead I’m having to chase! It’s terrible customer service.

  • WazaParkes Waza (Terry) Parkes (@WazaParkes) reported

    Hi guys got some Internet issues thanks plusnet, so going to be dark for a few days hopefully it's fixed in 3 days as they promised but who knows. Pray for me hahaha

  • unepechedenfer Leigh (@unepechedenfer) reported

    @plusnet absolutely shocking service since #StormArwen. Now struggling to maintain 1mb and at times its been so low the speed check can't find it! Constantly chucked out of meetings making WFH and studying absolutely impossible. Still,I've paid my bill so that's all that matters

  • Marwood75 Simon Baker (@Marwood75) reported

    @Plusnet My Line Rental Saver is no more and the cost of line rental is now way too high. Combined with broadband cost I can get superior speeds for very similar price. I believe I should have the option of leaving PlusNet without penalties due to this. Can I cancel contract?