Plusnet outages and service status in Lanark, Scotland

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

• 
  Kenny Parker (@MrKennyParker) reported 3 minutes ago from Hamilton, Scotland

  @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

• 
  Graham Ewing (@GDEwing) reported 21 minutes ago from Braidwood, Scotland

  @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  The Calmer Llama (@EltontoNick) reported 8 minutes ago

  @Plusnet Seems I can no longer log onto your community site (yes I am a customer) and your password reset doesn't work. Is this another part of the service that you're running down?

• 
  Edward Grefenstette (@egrefen) reported 8 minutes ago

  Pretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.

• 
  Tony (@Tonysmini) reported 9 minutes ago

  @Nigelh7n @WeAreOpenreach It’s got to be done by Jan 2027. Plusnet don’t supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.

• 
  Clarity Copiers (@ClarityBristol) reported 12 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Alison Lees (@AlisonMLees) reported 12 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Jaime Dodd (@JDSuker) reported 13 minutes ago

  Try @Plusnet treat their existing customers so much better!

• 
  Alison Lees (@AlisonMLees) reported 13 minutes ago

  @Plusnet Why should I phone? The last time I phoned, I got someone who didn't know anything and wouldn't help. It's quite simple. If you email me, I should be able to email you back.

• 
  Oliver Bloom (@OliverBloomART) reported 16 minutes ago

  @EE Plusnet migration to ee is a bit of lie when they say you'll be connected on the day plus net terminated and ee connects they mean days without no service at all despite setting up the contract day @Ofcom @Plusnet #plusnet #ee

• 
  Damilola 🌺 Arewa (@damstar_) reported 17 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???

• 
  Damilola 🌺 Arewa (@damstar_) reported 18 minutes ago

  @Plusnet I’m sick of you guys. You can’t help over the phone or nothing what’s this???