Plusnet

Plusnet Outage Report in Lanark, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Lanark, Scotland 02/20/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joanneyhtang Joanne Tang (@joanneyhtang) reported

    I've been a plusnet customer for several years and renewed my broadband contract in November on the same Unlimited Fibre Exta package yet the quoted contract average download speeds have dropped significantly and we have been struggling with WiFi in the last 3 weeks

  • siomhaithmhic Irene M (@siomhaithmhic) reported

    @Plusnet why is the mobile signal so bad at G69 postcode? Only H at best. This is in a major city with no obstructions. Has been like this for over a week. Is there an issue with the mast?

  • bodgeratheart phil shard (@bodgeratheart) reported

    @Plusnet I should have had an internet connection on the 3rd still no connection I paid 3 weeks ago took over a week to tell me my connection date which has been and gone Then you send me an email "your bill is ready to view" what bill? I paid you upfront for a "service "

  • BenCarter78 Ben Carter (@BenCarter78) reported

    @Plusnet are you storing customers' passwords as plain text? why am i being asked for the X character of my password whem calling you? Surely this is the worst practice possible

  • MBOSS8719 MBOSS1 (@MBOSS8719) reported

    @Plusnet, why are your customer services team so useless? Without internet since 21/12 & no update as to when it will be fixed despite assurances I would be updated. Still no clarity on when the issue will be resolved. "It's an MSO so nothing we can do" - not good enough!

  • swolough Seamus O'Loughlin (@swolough) reported

    @Plusnet "Whatever you need our help with, we’re here to give you a hand". 35 mins on hold waiting to speak to someone - certainly doesn't feel like great customer service.

  • pitpasschris Chris Balfe (@pitpasschris) reported

    @DreyfusJames @OpenreachHelp Advised yesterday that Plusnet is ending its business broadband services and aims to switch me to BT. Having suffered from BT’s pathetic ‘service’ previously, and noted your comments in terms of the lack of improvement, I shall look elsewhere.

  • Bpoool3 Bpoool (@Bpoool3) reported

    @Plusnet How can you charge people extortionate amounts when they no longer have a contract with you?! Apparently it's cos I didn't cancel in time even though my contract has ended. And still they aren't cancelling it when I've already left!! Hoping to charge me more money?!!!?!

  • hiltigun6 hilton (@hiltigun6) reported

    @Plusnet bloody hopeless so much for excellent customer service,been trying 3 times on hold for over 30mins to get through why don't they have an email response?🤬

  • ventureworksuk Venture Works (@ventureworksuk) reported

    @Plusnet broadband on and off every 30 minutes. Will be cancelling and changing providers…. Clearly line problems nationally when you look at downdetector but no acknowledgment of this.