Plusnet outages and service status in Lanark, Scotland

Problems in the last 24 hours in Lanark, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Lanark, Scotland

Latest outage, problems and issue reports in Lanark and nearby locations:

• 
  Kenny Parker (@MrKennyParker) reported 51 minutes ago from Hamilton, Scotland

  @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

• 
  Graham Ewing (@GDEwing) reported 56 minutes ago from Braidwood, Scotland

  @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Winthrop Street (@WinthropStreet) reported 6 minutes ago

  I know this won't be news to anyone... but @Plusnet are ******* ****. Stay a million miles away, whatever you do. The most useless customer "service" it's possible to imagine.

• 
  Sam (@BoodEivu) reported 7 minutes ago

  @MrRoflWaffles PlusNet Full Fibre + Unifi UX7 Router never any issues

• 
  Luke Weston (@lukedashweston) reported 8 minutes ago

  @Plusnet currently into hour 7 of my internet being down. When texting your help number it just keeps giving me an ETA of when it should be fixed which gets pushed further and further back.

• 
  mandy (@mandy83906280) reported 12 minutes ago

  @Benleo They, Virgin media are terrible. I'm with Plusnet now, wonderful customer service, always speak to an English person in UK, they pick up quick too.

• 
  Tanya Ho (@tho78450) reported 12 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???

• 
  Clareq12.bsky.social- REAL socialists wear masks😷 (@ClareQ12) reported 16 minutes ago

  @Plusnet @EE Also, the internet speeds are pretty pathetic. About 120mbps rather than the 500 they promised. So @Plusnet I have 2 questions for you: 1) how good is your "award winning" customer service? 2) what's your contract cooling off period, and do you know other companies exist?

• 
  -on a beach- (@iamonabeach) reported 20 minutes ago

  @ArmchairAdml Cancel it and start a new contract with EE or PlusNet...they're all the same company these days but I think you'll be treated as a new EE (or PlusNet) customer so you'll get the new customer rate. If not take your business elsewhere.

• 
  Dave O’ Connor (@piercepower222) reported 20 minutes ago

  @Benleo Awful shower to deal with. So relieved when I finally got shot of them and got a simple deal with PlusNet

• 
  Kevan Rollinson (@rollinson_kevan) reported 21 minutes ago

  @Plusnet Have you tried ringing your customer service team and being put on hold for over 30 minutes before eventually giving in

• 
  DBBB (@davidjohn73_) reported 22 minutes ago

  @BluntMancLady @Plusnet Count yourself lucky I never received mine. I would be highly dubious of anything they offer to get you to sign up.