Plusnet Outage Report in Lanark, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Lanark, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Lanark and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Lanark, Scotland
Latest outage, problems and issue reports in Lanark and nearby locations:
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bill Pearson
(@ttwep) reported
@Plusnet why are you still trying to take payment from me? I closed the account 6 weeks ago and I’m still getting bills. Worse, I can’t contact you as you don’t recognise the number in your system so can’t “chat” with your system. Help!
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Giles
(@GilesDMiddleton) reported
@GeoffHux @Plusnet If you fall below the minimum agreed levels (login to your account to see) just raise a ticket. Last time I did this they tore up the whole street and fixed loads of faults for free. Follow the process.
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Rob Grassby
(@GrassbyRob) reported
@Plusnet PlusNet Your New Year's Resolution should be to not false advertise....£22.99 per month yeah right, hook them with that old chestnut in then you do a massive 14% hike!
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Plusnet
(@Plusnet) reported
@EleanorDallaway Hi Eleanor, I'm really sorry about the issues with your connection and how long that's taking to get fixed, that must be so frustrating. Please send over a DM with your username and I'll make sure that we're doing all we can to help out. - Adam - Plusnet Sheffield
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Chris Barber
(@Chris93B) reported
@Plusnet not particularly happy with your customer service, I didn't realise that your team can decide when and when I'm not feeling alarmed and harassed by your latest email.
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Mike Griffith
(@MikeGriffith9) reported
@Plusnet trying to upgrade my broadband but I get a message saying - cannot make any changes whilst there is a phone order in progress - not aware of any orders; help pls
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Simon Weekes
(@SimonWeekes) reported
@Plusnet Hi, my contract expires next month. I'd like to upgrade to Full Fibre, but your website won't let take the deal as I'm an existing customer. Is there any workout for this, or do I need to let my contact lapse and become a "new" customer?
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Eleanor Dallaway
(@EleanorDallaway) reported
4: the rest of the work. You’ll be able to switch one tonight”. Wonderful. “Your old wifi will stay on until we confirm the new is operational.” Great. No-one comes. At midnight, old service is switched off. I call Plusnet…
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Sjjkson
(@Stephen00390419) reported
@WeFibreUK #wefibre not impressed, 2 wks since installing lost internet connection intermittently, now permanent not wkg 0/5 rang & email to complain, no email reply no ring back as promised. frustrated @WeFibreUK 0/5 customer care. I’d just cancelled @Plusnet regret that now
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Ray
(@Ray60107381) reported
@Plusnet just signed a new contract and within a month Plusnet jack the price up. Well i’ll see out this contract then i’ll never use Plusnet again and, i will make sure the public via Social media are aware of this sharp practice!