Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mike P
(@BuryCasual87) reported
from
Plymouth, England
@Plusnet do you guys actually care about customers or is it easier to just change provider ASAP? Tried to contact you many times but the phone just gets cut off when on hold. Shocking service
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Philip Gough
(@rebelNS_uk) reported
@Plusnet hi my phones (4 mobiles in house) are not allowing to make or receive calls or texts. In Bolton area, can you please respond as website gives an 0800 number to call but how can I with no signal???
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Ollason
(@ChrisRyan61) reported
@Plusnet Still waiting for broadband installation following another no-show today. Nine weeks plus since order after being told it would be 'up and running in seven days.' Shocking service!
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jon
(@jon73764522) reported
@Plusnet Your Plusnet service should go live in your new home within a few days of moving in, and we won't charge you anything until it does. Very rarely you might need a phone line installing in your new home, but we'll talk you through all of that when you give us a call.
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MARIE B
(@marieb811) reported
@Plusnet Thanks for that. I’ve sorted the issue now but as ad hoc do we return our old router ?
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Dan Knapman
(@Hardlydan) reported
@Plusnet help my hub won't connect, and I don't have enough signal to phone!
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Jasmine Lees
(@jastamouse2704) reported
@Plusnet I have been waiting since the first week of January to have my internet installed, I have since been advised by your customer service team that my internet request had been cancelled, despite taking an initial payment, I have had no confirmation of this or refund.
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Alistair no longer British 🇪🇺🏴 💙
(@alistairbarron) reported
Is anyone else having problems with @ScotNational ? For the past several days I keep getting DNS errors (can't find the web site) not my end as everything else is working OK via PlusNet.
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Alison Inman
(@Alison_Inman) reported
Cancelled BT, Plusnet router hasn’t arrived. No internet, crap mobile signal. End of days.
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MrTaylorMcKnight@mastodon.social
(@taylorkwinship) reported
@Plusnet It should be straight forward but your colleagues sent new router to old address and failed to take down our new contact number correctly so BT couldn't arrange to connect us. Crap service #Plusnet