Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (8%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Gordon Ross
(@gordyross) reported
@Plusnet what is your customer service email address please?
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david eckley
(@galalaxyquest) reported
@Plusnet Still unable to access ticket. Please contact me by PM to resolve my complaint
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Narendran V
(@Narenvaidee) reported
@Plusnet Award-winning broadband and customer service? Awarded by bots, I’m sure. I’ve been getting unhelpful automated messages across all your platforms.
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Gladys
(@GladysSM1922) reported
@Plusnet be careful anyone who's is serving in the armed forces. Plusnet will charge you early termination fee if you are posted on assignment. Currently £90 down. Seeing as you signed to be apart of the armed forces convenant, disgusting.
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andy filby
(@andyfilby) reported
@Plusnet what's the latest on your broadband outage?, this is ridiculous, being told 7pm on the 27th at the earliest which is shocking. Im sure if I didnt pay my bill you'd want to know why. It seems BT openreach dont work weekend's and your happy with that, not us lot 😡
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Vicki Harris 🇪🇺
(@lawshalls) reported
@Plusnet One of the things I always liked about you was customer service, but that's gone down the pan too.
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Dan O'Connor
(@danoconnor) reported
@Plusnet since you fixed a fault on my line my broadband speed has halved. I have tried using your text support service but it doesn't answer. Please help!
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karen howlett
(@ayley26) reported
@Plusnet one of your advisors has just rung me, I haven't aske to be contacted by phone. He was unsuccessful, tried once ,so will ring tomorrow, or i can ring him as he's there until three pm... I.dont need to be rung, just answer my. Complaint via the ticket raised!!
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david eckley
(@galalaxyquest) reported
@Plusnet Plusnet please resolve my complaint
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Dave Shelton
(@DaveShelton) reported
Hey @Plusnet I think possibly @___Plusnet__ - claiming to be your customer service - is a scam account trying to extort money from your users. Thought you should know. (But if I'm wrong then do let me know).