Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (11%)
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E-mail (5%)
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Phone (2%)
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TV (1%)
Community Discussion
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Mary 💙
(@Mary_Nannery) reported
@Plusnet hi I’ve got no phone service today at home this has never happened before. What’s going on I’m in Stokenchurch Bucks uk
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Araceli Coronel
(@aracoroneld) reported
from
Manchester, England
@Plusnet your service sucks!!
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Andy Avery
(@AndyMarkAvery) reported
@Plusnet @MartinSLewis it really does seem a bit bad that @plusnet increases an OAP bill from £25 to £42 with a single warning email. This practise really preys on older people who maybe don't notice these things.
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rebecca davis
(@mrsdavisdaniels) reported
@Plusnet please can you call to cancel my account? I spent 1 hour 10 mins waiting to get through today before giving up. I also spent 45 mins Wednesday before I could speak to someone. My account ID is RDavis1
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Philippa Fenlon
(@FenlonPhilippa) reported
@Plusnet we’ve had ongoing issues with you since our first order at the beginning on September. 9 orders have been cancelled and we have been promised a call back on 3 occasions and never had it then. Should have heard today further details of a new line but again no contact.
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Benjamin Gerrans
(@bgerrans) reported
Hi @Plusnet, thank you for bringing forward my broadband install date by 2 weeks (much better than the month I was going to have to wait). The only issue is I'm not home that day, and there's no information on how to change the appointment to a time/date that does work for me.
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isabel aimee
(@isabelaimee) reported
@Plusnet my older neighbour needs your help: his landline with you hasn’t worked for over four weeks. He cannot contact you to get it fixed. I have his details. PM me please, urgently.
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet “Around 6 0’clock”? Close of “business”? We have been unable to take payments all day! Will adding a ticket fix the problem? You stated that an engineer would call to our property between 1-6pm yesterday. Is he lost??? Shocking service!
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Charlbeck Jewellers
(@Charlbeck71) reported
@Plusnet You told Me You would contact Me today and update Me on the problems I was having with Plusnet. This is the third time I have had to chase You up. Shocking service!
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Andy Avery
(@AndyMarkAvery) reported
@Plusnet It seems mum left without internet and home phone for 7 days - nice one. You also think it 'award-winning customer service' to increase a pensioners bill from £25.13 to £41.75 - nice one again! I'm guessing your single warning emails often get missed by OAPs - nice one!