Plusnet

Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braidwood, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braidwood, South Lanarkshire, Scotland 01/12/2026 08:20

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Braidwood, Scotland

Latest outage, problems and issue reports in Braidwood and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • anna_woolhouse Anna Richmond (@anna_woolhouse) reported

    @Plusnet What about if there is a customer who needs support? Can I contact you on their behalf? @virginmedia

  • Duker5 Conan Ingram (@Duker5) reported

    @Plusnet So why has my internet just gone down 3 minutes ago at 01:17am??

  • tomchadwin Tom Chadwin (@tomchadwin) reported

    @Plusnet Hello. My in-laws are have no broadband since this morning in Hexham. Your service status page seems to show no issue. Are you aware of anything? Thanks.

  • shelw1 Shell Whinn (@shelw1) reported

    @Plusnet hi I've just switched over to your broadband service. My activation date is today. Had an email 1st thing this morning to say my phone line is up and running but nothing about broadband. Do I need to wait for an e mail or am I OK to plug my router in? Thanks

  • C1aireGee Claire Gallagher (@C1aireGee) reported

    @plusnethelp @Plusnet I signed up 4/5 months ago and still haven't received my £80 sign up bonus? I see you have an advert now offering £50 to people to sign up... Will they ever get it? Is this a con to entice you to sign into a 24 month contract!? Can someone please help?

  • Deadbob76 Robert Aitken (@Deadbob76) reported

    @Plusnet Not much what with wi-fi issues

  • BC__RWB Brad Carter 🇬🇧 (@BC__RWB) reported

    @skalovingeek @Plusnet Normally you still have a manual control box connected to the boiler which can be used in the event of the wireless / or wireless thermostat not working. The hive wireless thermostat talks to the control box connected to the boiler. So the box can be used on its own.

  • Staplefordtrain Stapleford Railway (@Staplefordtrain) reported

    @jonny_nichols Just come back up Texted plusnet snd said it was network been down hr

  • Plusnet Plusnet (@Plusnet) reported

    @Toastteeth Hi Cody, thanks for getting in touch and I'm sorry to hear you were having issues with your internet. From testing your line, there's no external faults found and your line is currently showing stable. Are you still having problems with your connection? -Tony Plusnet Sheffield

  • mth21 Matt Hayes (@mth21) reported

    @Plusnet any current reports of service outages? We’ve been without service since 1am today