Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Tony McDonough
(@tonymc39) reported
My sister was in dispute with @Plusnet over an offer via the @MartinSLewis site they refused to honour - glad to say Martin and his team acted swiftly and offered a resolution, even though they had no obligation to do so. Martin, you are a top man. Plusnet you are the pits.
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Nicola Walters ⫩
(@NicolaHaslam11) reported
@Plusnet Morning. I'm still waiting for my new customer reward, can you advise when I'll receive it please?
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James Burt
(@orbific) reported
One of the high points of moving house is closing my @Plusnet account. Slow and expensive, I'm just sorry I was too lazy to shut it down before now.
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Lord Gavin Lancaster
(@gavinhlancaster) reported
from
Hartlepool, England
Hi @Plusnet @plusnethelp i have an ongoing issue with my internet of having no connection, i can not get through to anyone and i feel like i am getting no where. Do i need to go elsewhere? £45 per month is crazy when i don’t even get a connection
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Becky Speed
(@beckbeckbeckyo) reported
@Plusnet Hi, I’m consistently having trouble with my broadband. E.g. I try to load something on phone on wifi and it’s not working so I switch to 4G and it works immediately. I often get message that my internet is unstable on zoom calls. I’m not happy with the service anymore
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The Rebourne Identity
(@RebourneThe) reported
@Plusnet I'm amused by your "award winning customer service" which in Rosy's case had you saying you'd resolved the case before you had investigated it. While you can't comment on other people's cases, I certainly can, & I'm sure @rosysparkles doesn't mind at all. Shoddy customer service!
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Vilms Green
(@vilmsgreen) reported
@Plusnet I can honestly say that Plusnet has provided the most appalling level of customer service I have ever experienced!! Full@of promises’ failed delivery & total disregard of any common sense.
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PJN
(@pj_neris) reported
@Plusnet my home WiFi connection gets disconnected from the Internet frequently only to reconnect after a few seconds. It affects my VOIP calls that drop out & require calling back. If this is a permanent tech issue or a company policy for load management I will change provider
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@TonyRoeDivorce
(@tonyroedivorce) reported
Having horrendous home wifi problems. Spoke to @Plusnet today who reckon they know what's the matter. Let's hope they can fix it tomorrow so I can have my online hearing on Wednesday. Fingers crossed! @Plusnet tell me you can.
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gavin balaam
(@99tractorboy) reported
@Plusnet Hi, just tried to call your 0800 number but coming up as an unknown number. I should have had an engineer visit today but nothing, no call to cancel or anything. Can someone please investigate? Username can be supplied under private methods.