Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (14%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@deostel) reported
@Plusnet Thanks Will. All should be good now. A reboot of the router seemed to clear issues up!
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Graham Of Rivia
(@Grahammray) reported
Piss poor customer service by @Plusnet and @BTCare as standard. Avoid!
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CES
(@Soozealooze) reported
@Plusnet I'm trying to make a complaint about one of your advisors amongst other things but he wants to deal with it himself when I've repeatedly asked for him to pass onto someone independent. What's with this guy?!
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David Stephen Worthington
(@dsworthington87) reported
@JimSterling @virginmedia Go with Plusnet. I've been with them for years and have never had any issues
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Bernard Carthy
(@CarthyBernard) reported
@Plusnet 55 minutes now and still no answer. If this is award winning customer service I'd hate to see poor customer service.
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Dr. Timothy Simmons
(@timsimmons_1) reported
For crying out loud, @Plusnet, it's impossible to get through to customer support and I need to reschedule an engineer visit. It's no use telling me what the "best time to call" is, when I'm at work.
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SminkyPinky🇪🇺🇺🇦
(@sminkypinky76) reported
@Plusnet Yes it arrived Saturday afternoon. I’m on holiday now. I don’t understand why you would send it out so close to the date, it’s set up to fail from the start. There have been Royal Mail strikes and another was planned, so allowing only 3 days is not a good idea, is it?
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ag
(@k999lover) reported
@BTSopenreach thanks for not informing our locals that your landlines are down here due to cable theft and won’t be back for possibly 10 days. I had to spend 90 frustrating minutes on my mobile to BT until finally @Plusnet were brilliant and gave me all the info I needed!
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CymruHampshire 💙🏴👑👑👑
(@CymruHampshire) reported
A month ago I changed my broadband to @VodafoneUK. A huge mistake. Polite support but all talk no action. How I wish I’d stayed with @Plusnet.
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Mark Chambers
(@spaceman1000) reported
@Plusnet Sorry for slow reply. Signal returned in couple of days. Very odd