Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (14%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Dutton
(@manchesterfam) reported
@EE Thanks, with Plusnet, who advised yesterday it was part of a general EE issue
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Steven R
(@StevenRa74) reported
@EE Hi Craig, thanks for your reply, it's more than I've had from Plusnet! I've already spoken to them twice and they said it would be fixed on Friday but it's still not sorted. I'll have to phone them again but their service status page says all OK which is clearly wrong 😡
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Amelia Bisson
(@amelia_badass) reported
@Plusnet 6 days since inadequate installation. Waited all afternoon yesterday for an engineer that didn’t turn up and now all morning again today for a no show! Way to treat new customers- not.
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Vix
(@Vix1967) reported
@Plusnet Promised a call back from a manager with 5 days! Would be pretty poor customer service had you achieved that but you haven’t. Call again this am but to no avail. Hardly award winning customer service is it?
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ian david phillipps
(@ian_phillipps) reported
@Plusnet Good morning guys. I have been having a lot of trouble with my Broadband connection over the last couple of weeks. Please can you help? Initially the signal was dropping out completely but now the speeds are consistently slow all the time 😔 Please advise?
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Stephanie Buckley
(@StephyBuckley) reported
@Plusnet was supposed to have my broadband go live a week ago, no contact since last Tuesday with update, very dissatisfied new customer here
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DosGamerMan
(@DosGamerMan) reported
@Plusnet how do I get service help on a weekend. FttC just died and i can't seem speak to an engineer to get it fixed.
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John Mathias
(@johnnytwoscoops) reported
@Plusnet No nothing , I saw that the outage was fixed but my phone is still not accepting incoming calls this is beyond a joke as I still can’t get in touch with the ICU , whst do you suggest ?
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Gavin Etheridge
(@greacct) reported
@Plusnet I just spoke to your support team about being unable to receive calls or texts I was told it is a major problem with one of your service towers & started on 22-Jun. However, your status page says everything is fine. How can I keep upto date on when this is resolved?
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Plusnet
(@Plusnet) reported
@translatinczech Hi there. I'm so sorry for the delay in getting back to you and that you've had a time out when trying to place an order with us. I'd recommend trying from a different browser or device. Please let me know if the problem persists. Regards, Emily Plusnet Leeds