Plusnet

Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braidwood, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braidwood, South Lanarkshire, Scotland 02/21/2026 23:00

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Braidwood, Scotland

Latest outage, problems and issue reports in Braidwood and nearby locations:

  • GDEwing Graham Ewing (@GDEwing) reported from Braidwood, Scotland

    @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • SenorStefan Stefan (@SenorStefan) reported

    @Plusnet please can someone on your complaints team look at question 250751947? Support agents are not understanding the issue and constant delay on a new connection and resetting a 30 day SLA is absolutely naff. MDU build was done BEFORE order placed. External build is the issue

  • emilyannison emily annison (@emilyannison) reported

    @Plusnet Yes. No broadband issues. I’m using it to communicate now, just can’t make or receive calls. I’ve checked all setting.

  • greggwright21 Greg Wright (@greggwright21) reported

    @Plusnet anyone having issues with broadband, im connected to Internet but its not allowing me on any services like games and apps on my amazon stick.

  • Stephen_73 Stephen Mullan (@Stephen_73) reported

    @Plusnet Have already tried that. My iPhone mail is saying there is an error and when I go into webmail directly there are no emails after yesterday lunchtime. I’ve tried deleting emails in case of a storage issue but nothing coming through and I know I’ve been sent emails.

  • SenorStefan Stefan (@SenorStefan) reported

    @Plusnet When I call I get stuck in the same loop: “computer says no”. From what I can tell, OpenReach has spent 4 weeks doing nothing on a 6 week SLA and your support team keep just repeating what the OR system says. This solves nothing! It needs escalation!

  • Daviebhoy17 Free the UK (@Daviebhoy17) reported

    @bt_uk We are switching providers since you are involved in helping Islamic takeover of Britain along with EE and Plusnet. It’s disgusting and I will be spreading this as much as possible to as many people as I can. You’re just as bad as the BBC, shame on you

  • AllanBrierley Allan (@AllanBrierley) reported

    @Plusnet Since found out it’s an exchange issue so not a lot we can do. Not ideal at all.

  • jay_hp Jane 🐶🐈🦊🦜🐎🐝🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jay_hp) reported

    @Plusnet I DM’d you 2 days ago & haven’t had any response apart from automated reply which doesn’t cover the issue I have raised. Do you not accept DMs any more?

  • andy_the_chef Andy (@andy_the_chef) reported

    @AFCMARKYBOY @sky Plusnet never a problem. 25quid per month.

  • Scott87049502 Scott (@Scott87049502) reported

    I don't normally do this but @Plusnet this is wild. You are trying to charge My mother into the triple digits and close Her account despite it should be £30 a month and She NEVER asked to close Her account. You have left Her without a way to contact you and with a huge debt