Plusnet

Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Braidwood, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Braidwood, South Lanarkshire, Scotland 12/29/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Braidwood, Scotland

Latest outage, problems and issue reports in Braidwood and nearby locations:

  • MrKennyParker Kenny Parker (@MrKennyParker) reported from Hamilton, Scotland

    @Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • hydrograded James 🚩 (@hydrograded) reported

    Finding out plusnet have been providing routers with a known firmware issue for 2 goddamn years without a fix feels incredibly dubious

  • David___Lewis David lewis (@David___Lewis) reported

    @Plusnet is so, so, SO bad. Avoid them. Literally even if they pay you avoid them. Award winning customer service HAHA. F@+k off are you. They literally cut you off.

  • Spymasters11 Spymasters (@Spymasters11) reported

    @Plusnet I have a complaint. I would like to lay it out in words. Chat is offline No email?

  • SANDRAH80018976 Rycroft Leisure (@SANDRAH80018976) reported

    I have been with Plusnet for quite a number of years, now I have a problem with broadband dropping out 3 to 4 times a day I hang on for up to 1 hr a day trying to get through, I have also emailed, but no one ever gets back, I will not be renewing again.

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo

  • mattbutterworth Matthew Butterworth (@mattbutterworth) reported

    @Plusnet Woeful customer service. My bill jumps from £28.50pm to £41.59pm, and your retention team tells me the only way I can get the deal online is to leave, go without internet for 30 days, and then pay a connection fee again. I once recommended you to everyone. What a joke.

  • fatoldhippy Fatoldhippy (@fatoldhippy) reported

    @oaklandsealing There was definitely a problem in the BT / Plusnet broadband service locally this morning. Low bandwidth and high packet loss. Unsure if this is a wider issue.

  • BMowlam Beth Mowlam (@BMowlam) reported

    @Plusnet Just had to cancel my evenings work because internet keeps cutting out. I'm trying to tutor online...need to teach online tomorrow. I hope it is fixed. @plusnethelp

  • RachelSP96 Rachel Patterson (@RachelSP96) reported

    @Plusnet when you’ve not been able to teach properly this week because your internet goes down every two minutes. #feelingannoyed!

  • arqeria Haily Merry (@arqeria) reported

    I swear to all the various gods and goddesses of the pantheon, this piece of **** plusnet router from hell is getting worse. Anyone want to help me, and by extension @destructatron04, get a better router? I'll probably have to downstream it over gigabit powerline, but still.