Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (63%)
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Wi-fi (17%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Chris
(@ChrisStanier) reported
@Plusnet hello. I ordered a new phone line and broadband last week. But I’ve had no update since. I thought it would be 2 to 4 days for the phone, then a few days after for the BB. But I can’t find anything on my account. please help
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Laura Davies
(@81_lolli) reported
@Plusnet having issues with no connection in L32 is there a problem in the area
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RAM Francis 🏏🇬🇧 ☕
(@ramfrancisuk) reported
@JohnPAtkinson @Plusnet Looks like I am in a poor priority area for full fibre. And I am on the fastest internet product with BT/Openreach. Definitely not doing Virgin which is now available on my road. Oh well
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Onyinye Ough
(@OnyinyeOugh) reported
@Plusnet Why do you have such horrible service recovery when there is a device failure caused by your team ? Customer service is poor. It has been a disappointing experience so far.
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y
(@undermysp3ll) reported
@Plusnet the customer service gives false promises of the date and providing call backs to update me but that never happens. If I didn’t hound them myself I’d have to wait a whole month. I’m extremely stressed my mobile data is about to finish what am I supposed to do?
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midcenturyfinds
(@midcenturyfinds) reported
@Plusnet is there a problem with service in Glasgow? No connection in G11 - agghhh!
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Jonathan Morris
(@MorrisJonathan) reported
@Plusnet Why does your router broadcast a hidden SSID? I haven't set it up to do this and don't appear to be able to turn this "hidden network" off (unless I switch the router off obviously)
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Raoul Morris
(@ThreeHeadsInc) reported
@Plusnet customer service falling off a cliff
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David Wilson
(@fatboy_no8) reported
@Plusnet o have now received a message saying network issue that @WeAreOpenreach will fix by 18th July... THREE DAYS MORE of no service Unacceptable! What immediate resolution are you going to offer as I need to work
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Marianne
(@MarianneBuksa) reported
@Plusnet , any feedback on this post? I appreciate that it might be an issue beyond your control, but at least some sort of acknowledgment/details on what the actual issue is would be highly appreciated, as this affecting our ability to work!