Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Plusnet
(@Plusnet) reported
@LipspeakerLinzi Hi Linzi, I'm sorry to hear you were having issues with your connection yesterday. I can see that there was a drop in connection for around 10 minutes, though it has since come back. Are you still having issues, or has this matter resolved itself? -Tony Plusnet Sheffield
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Niamh
(@niamhrob) reported
@plusnet my internet keeps switching off and on again. The connect has also gone really slow like it did before it cut off for a month back in October. Can someone please have a look at it remotely before it completely packs in again. Continual poor service this. Really bad.
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Ali
(@alib0189) reported
@Plusnet hey plusnet, our broadband has been terrible for weeks, supposed to get between 18-21mbs download speeds and we consistently get no more than 13, sometimes less. Impossible to work from home!
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Sally Shrestha
(@SallyShrestha) reported
@Plusnet very poor service today, Sunday. No internet, no TV. Unable to work. Very stressed and dissatisfied with the help on the website. I haven’t changed any settings so why is the hub constantly flashing red/ orange?
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TheRealCraig
(@AnIndividualist) reported
Hi @Plusnet I’ve a problem with your website. It won’t accept my postcode even though it appears in the drop down list. Trying to apply for a sim only deal. Thanks
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SH
(@srahorl) reported
@Plusnet Issue accessing emails so logged into Member Centre to find a msg saying my BUSINESS account is closing!!! Support say no way to retrieve. No bills outstanding and no warning so must be system error!!! Good job Plusnet!! I do not recommend. Action required immediately.
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Barrie Worsnop
(@gillroydmor) reported
@Plusnet I wish to cancel my BT sport's app and am struggling to get to speak to anyone.Please Advise.
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seanhannam
(@seanhannam) reported
@carolinehannam and I are questioning @Plusnet’s “award-winning customer service.”Notified of Dad’s death at beginning of Oct; he’s since received a letter to say “sorry you’re leaving us”,and a letter from a financial solutions company asking if wants help to pay his £94 bill…
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Joan Sherriff
(@JoanSherriff) reported
@wevegotwheels We're with Vodafone and they seem to be best here. Plusnet were dire and there are constant service drops on sky and virgin going by the local fb. Are you on their top service - it might be worth checking to see if they can improve.
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Fiona Gowenlock
(@FionaGowenlock) reported
@Plusnet hello I sent a direct message yesterday about my router problems and possible upgrade to fibre. Not sure if you have seen it yet. Thanks.