Plusnet Outage Report in Braidwood, South Lanarkshire, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Braidwood, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Braidwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (66%)
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Wi-fi (16%)
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Total Blackout (12%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Community Discussion
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Plusnet Issues Reports Near Braidwood, Scotland
Latest outage, problems and issue reports in Braidwood and nearby locations:
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Kenny Parker
(@MrKennyParker) reported
from
Hamilton, Scotland
@Plusnet had my broadband and phone connected this morning, absolute complete mess up by your company, was told I will keep my existing telephone number and this hasn't happened which is a real problem as my wife is disabled. Also you never sent you a Router, useless
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David Crichton
(@Cliff_Hill) reported
from
Coatbridge, Scotland
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Stephen Griffiths
(@sgriff1990) reported
from
Coatbridge, Scotland
@Plusnet Hi, do you not support text messages to short code premium sms numbers?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joy
(@joy__miriam) reported
@Plusnet But not when you find out how heartless you are. I had to increase broadband April at start of pandemic because couldn't get through to tech support and speed had plummeted. Now being charged early exit fee to leave after over five years. Will never return.
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Rosie L
(@DONNYDIVArl) reported
@joycie01 @Plusnet It's quite entertaining really. No one wants to take responsibility for resolving matters 1st world problem really
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Ted
(@ASCmotorschool) reported
@Plusnet You have ceased all services to us on new years day. You are not providing customer services. Therefore we will be seeking another provider as soon as possible because you are incompetent idiots. Have a happy New Year.
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John Hughes
(@JohnHughesIT) reported
@plusnethelp @plusnet Broadband unusable again. Periods of OK service, followed by outages, then it comes back again. Between 10:08 and 11:05 I had 60% packet loss with an average time for a successful ping of over 7 seconds
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Denise Watson
(@DeeJWatto) reported
@Plusnet thank you to a lovely lady called Jess Moore who work’s in customer support. Since the begging of December she has been calling me and advising me on how to fix the disconnection my broadbands keeps having. On Tuesday an engineer came out and I do believe it has worked
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Amandip Sidhu
(@AmandipSidhu2) reported
from
Watford, England
@plusnethelp Having been told by you FIVE separate times that line is all clear, how can I be sure this is the truth now? I am fed up of phoning my new provider to verify what Plusnet tell me..incredibly poor service and a lack of attention to detail.
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Theodore Bagwell
(@theodore_bagwe) reported
@Plusnet The emotional rollercoaster was extreme- I’ve been dealing with your support department for two weeks trying to get our internet connection to work.
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Mark butler
(@butnothin) reported
@Plusnet hello I have internet problems and I can not get hold of anyone on the phone.. after 20 minute's I gave up and put the phone down.🤦
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Stephen Clark #ThinkForYourself
(@GreenSparkley) reported
@plusnethelp The registration website is down and the phone number i was given by plusnet customer support to register the card also does not work.
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Tom Fenn
(@tomfenn8) reported
@RealKishanGohil @virginmedia @SkyUK The same ones I had with Virgin. The service was intermittent and upload speeds appalling (1.7mb/s on best days). Service staff who wouldn’t admit the problem was on Virgin's side. Dealing with support with Sky just as poor. I hear Plusnet, even though pricier, offer better serv.