Plusnet Outage Report in West Calder, West Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Calder, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near West Calder, West Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Calder, Scotland
Latest outage, problems and issue reports in West Calder and nearby locations:
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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John McCormick
(@MonkeyLuvver) reported
from
Edinburgh, Scotland
@CraigDobbin1990 @Plusnet That's ridiculous!. I'll give them a chance to sort it but if they can't provide me a service I'm paying for then I'll need to look elsewhere. I appreciate the headsup mate and I hope they'll sort you out as well as compensate you. Not good news at all.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ
(@charlottemyford) reported
@Plusnet I’ve just tried to look and nothing came up… said sorry there was a problem..
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J.D
(@Angelicscripts1) reported
Plusnet answer your messages im waiting for reply since Saturday and your customer service is appalling still waiting for an advisers to answer me Still ( 20mins ) & on going !
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Tracy
(@TracyPoole0512) reported
@Plusnet any chance of ever answering your DMs or do i just cancel my direct debit . I bet you would soon be in touch . Awful customer service
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Visorsdown
(@Visorsdown1) reported
@Plusnet I didn’t receive a gift card when I signed up with plusnet via uswitch. The chap on the phone said they aren’t linked. If that’s the case why are they still showing in uswitch. Poor show.
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simon
(@simon45089521) reported
@Plusnet very poor internet speeds in central London and no way to contact them (not answering messages). Well below what was promised when taking out the contract. Anyone else have the same experience? Come on Plusnet, live up to your marketing!
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PERSONAL FITNESS TRAINER RESULT US TRY FREE
(@ActiveBryantSys) reported
@Plusnet Terrible customer service horrible company would never ever use them again
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Ⓒⓗⓐⓡⓛⓘⓔ Ⓜⓐⓨ
(@charlottemyford) reported
@Plusnet I can’t view the email.. says sorry there’s a problem with my question.. something along those lines.. 😭
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mtv
(@cromeaticc) reported
@plusnet you're destitute but tell them to fix up pls
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Kirsty 🌻
(@kirstii03) reported
from
Burford, England
@HRH_Hattie @Plusnet Yes!!! Terrible.
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Jo💙🏴🏴☠️ #RemoveTheToryGovernment
(@Jocie77) reported
@Plusnet Oh dear. Lovely person @plusnet convinced me to go full fibre option with no landline telling me to use WiFi calling on my mobile to sort lack of signal. Trouble is I'm also with plusnet mobile. Guess which mobile service doesn't support wifi calling??