Plusnet outages and service status in West Calder, Scotland
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- Plusnet generated 0 outage signals in the last 24 hours around West Calder, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in West Calder, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Calder, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Plusnet Issues Reports Near West Calder, Scotland
Latest outage, problems and issue reports in West Calder and nearby locations:
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Graham Ewing (@GDEwing) reported from Braidwood, Scotland@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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David Tolmie (@DavyTolmie) reported from Falkirk, Scotland@Plusnet my phone is having trouble making calls, can I get a new sim card please
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet @TheRegister whatโs the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Graham Muir (@itslegaltender) reported from Ratho, Scotland@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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๐ฆ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฆFeefeecat๐ฆ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ฆ (@Feefeecat1) reported from West Calder, Scotland@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can ๐๐
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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UKRyan (@RyanUK90) reported@Plusnet Anyway you guys can give praise / positive comment to a specific customer service representative, the man I just spoke to on the phone was very friendly, polite, knowledgeable and understanding and just a perfect example of what customers want!
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f_ar_co (@f_ar_co) reportedWhy is internet down again in TS17 5LS. Supposed to be superfast @Plusnet but having nothing but problems with outages! Be helpful if they let customers know the problems are rather than wait till we contact them and they say all is fine! #noconnection #nocustomerservice
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AY (@AYmasvidal) reported@Plusnet internet down in north london whats happening plusnet
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Tony (@Tonysmini) reported@Nigelh7n @WeAreOpenreach Itโs got to be done by Jan 2027. Plusnet donโt supply a VoIP/digital voice service hence the suggestion to swap to BT/EE if you want to retain a landline number.
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GlutenFreeReviews (@GlutenReviews) reported@Plusnet is your text service not working, trying to report slow connection buty message is failing to send to you.
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Aled Roberts (@aledrob) reported@Plusnet lost all my emails post your migration to greenby service. How do I get this resolved
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Michael Corbett (@kobb) reported@Plusnet I'm very happy with my PlusNet broadband and I've been with you many years but this aspect of your customer support is crap. My options seem to be: a) phone and wait 20mins+ or b) phone and wait 20 mins + Hmmnn... ๐ค
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Craig Jump (@Craig_Jump) reportedHow is reporting a line fault for an elderly, vulnerable neighbour a GDPR issue ?, Plusnet refused to take the number and log a fault due to GDPR, I was not asking for any personal info.. just wanted them to log a fault #bonkers #nocommonsense @Plusnet
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Alyssa Jade C (@AlyssaJade7274) reported@WeAreOpenreach @Plusnet how do I find out if you are doing planned engineering in our area? Almost every week our internet stops working at night. No way of checking if you are doing engineering. Been down for 45 mins so far. This has becoming a weekly issue now
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Andrew Lloyd-Phillips (@lloyd_phil18432) reported@Plusnet thanks again for cutting our broadband of before the payment date, good customer service NOT ๐