Plusnet outages and service status in West Calder, Scotland

Problems in the last 24 hours in West Calder, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Calder, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near West Calder, Scotland

Latest outage, problems and issue reports in West Calder and nearby locations:

• 
  Graham Muir (@itslegaltender) reported 3 seconds ago from Ratho, Scotland

  @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

• 
  Graham Muir (@itslegaltender) reported 3 minutes ago from Ratho, Scotland

  @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

• 
  Graham Muir (@itslegaltender) reported 11 minutes ago from Ratho, Scotland

  @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

• 
  🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported 34 minutes ago from West Calder, Scotland

  @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

• 
  Graham Ewing (@GDEwing) reported 39 minutes ago from Braidwood, Scotland

  @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

• 
  David Tolmie (@DavyTolmie) reported 50 minutes ago from Falkirk, Scotland

  @Plusnet my phone is having trouble making calls, can I get a new sim card please

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darly (@darylh49) reported 8 minutes ago

  @tandleman @Plusnet Hi Plusnet. I am getting a login to server error on my email client. Also can't get into webmail on your website. Any news please?

• 
  John Doe (@grumps1000x) reported 11 minutes ago

  @Plusnet @Plusnet any reason you are replying back to others and ignoring my attempt to get help for my mam?

• 
  Gary Vince (@garyvince1981) reported 12 minutes ago

  @Plusnet is your broadband service down in the Swanley area? As I've had no internet for an hour.

• 
  Steve 'beyond the bounds of respectability' (@Stever_wales) reported 13 minutes ago

  @Plusnet i am unable to reach you on your number 03301239123 from abroad. all other UK numbers I have called tonight have been fine, so I know its not network issue my side. every one of your social media channels I try to engage with, tells me to call the number. you need to improve your AI BOT responses, or at least get the customers complaint read.

• 
  Freedom Valley (@VRvalley) reported 20 minutes ago

  @AlisonMLees @Plusnet Even though the service is free for the next two years, the fact that a fee is being introduced at all for a service that was previously "included" constitutes a change in the long-term value of the contract you signed.

• 
  Seffuel Bloodmoon | Béta (@Seffuel) reported 20 minutes ago

  @AethyrUlf @Plusnet Just noticed it didnt send the first post.... But you get the idea :P I worked at the larger internet company where I live, know a big thing or two on how it all operates. there's probably an issue with your COAX, DSL or FIBER. going into your place. it all depends... where...

• 
  Vicky Pulman (@Pulman_PR) reported 24 minutes ago

  @Plusnet My elderly mum has been with you for a number of years with absolutely shocking internet service & I now find she's paying £62 per month!!! Utterly unacceptable. We can't even watch a film. Speed test says sub 0.5mbps. Pls contact me to discuss remuneration & resolution

• 
  Anneli Lort (@annelilort) reported 28 minutes ago

  @Plusnet another weekend, another two days of my wifi dropping out constantly. I’ve gone through the help text service, twice now, and still no difference. It’s gone beyond a joke.

• 
  Clarity Copiers (@ClarityBristol) reported 30 minutes ago

  Anyone else experiencing terrible customer service from Plusnet? I was under the impression that they were one of the better broadband companies but obviously I was wrong having left my 84 year old mother with no connection for almost a week. @Plusnet

• 
  Gingerlegs747 (@gingerlegs747) reported 32 minutes ago

  @SBarrettBar Plusnet is really good and all UK tech support.