Plusnet outages and service status in West Calder, Scotland

Problems in the last 24 hours in West Calder, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Calder, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near West Calder, Scotland

Latest outage, problems and issue reports in West Calder and nearby locations:

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  🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported 37 seconds ago from West Calder, Scotland

  @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

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  Graham Ewing (@GDEwing) reported 13 minutes ago from Braidwood, Scotland

  @Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.

• 
  Graham Muir (@itslegaltender) reported 26 minutes ago from Ratho, Scotland

  @Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK

• 
  Graham Muir (@itslegaltender) reported 33 minutes ago from Ratho, Scotland

  @Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?

• 
  Graham Muir (@itslegaltender) reported 57 minutes ago from Ratho, Scotland

  @Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet

• 
  David Tolmie (@DavyTolmie) reported 60 minutes ago from Falkirk, Scotland

  @Plusnet my phone is having trouble making calls, can I get a new sim card please

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

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  Greg Ingham (@GregIngham1) reported 17 minutes ago

  @Plusnet Because of this, we'll be looking for 6 months free no charge of our bills with plusnet, customer service and service in general has been shocking.

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  Jay (@Jason87r) reported 17 minutes ago

  Dear idiots @Plusnet and also @EE as u both have done it this month, if my payment date is set to 6th of month trying to take payment on the 3rd and then restricting services for your **** up won't magically make my money come in 3 days early, both account show 6th so do it!

• 
  Sarah (@WriteMindedPub) reported 19 minutes ago

  Warning to anyone thinking of switching to @EE - I’m switching to @plusnet on the same plan, £30 a month cheaper. Paid my final bill and an £86 exit fee on Friday. They cut me off the next day - six days b4 the switch. Still can’t get an explanation. Terrible service @EE

• 
  Widge80 (@wendy4robbie) reported 20 minutes ago

  @Plusnet have restricted my service as payment hasn’t been made(despite setting up a DD!). I have tried to pay online several times but payment page is not working. I called 3 different numbers between 18:20 and 18:40 and been told their lines are closed and only open 8am-8pm?!

• 
  NMP (@NDP2022) reported 25 minutes ago

  @Plusnet any chance of resolving my issue. Your company took £22.99 for a new account from me. No account created and long wait times each time I ring getting passed to other teams. Over 40 mins so far. I simply want a refund.

• 
  SteveHooker (also bluesky) 🇪🇺🔶 #FBPE 💙 #FBPA (@Steve_Hooker) reported 31 minutes ago

  @WeAreOpenreach please can someone help. Following a no show for an installation on Tuesday. Today’s engineer M group for OpenReach couldn’t get the full fibre running. Said that another engineer would come. No update yet and Plusnet help on phone could not give any help can you?

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  Rockposer Dot Com (@rockposer) reported 33 minutes ago

  @Plusnet I rang (for the 3rd time) I am still none the wiser to what the actuall problem is. @WeAreOpenreach are not to be seen, local people are all being told different things by their ISP's. No broadband for over a week is unacceptable @southkesteven

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  Rob Shelley (@ITVRobShelley) reported 35 minutes ago

  @Plusnet hello! Last week I phoned to say I wanted to stay with your service - now I have a load of texts from you telling me my installation and router are set to happen/arrive - but I’m already installed and have a router…this is surreal

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  Rogue (@barrelrogue1723) reported 38 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

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  Jason F (@jasonFr54781642) reported 40 minutes ago

  Trying to cancel my account with #plusnet Internet I was told 20 min wait and got cut off at 14 mins, nightmare #plusnetuk any ideas