Plusnet Outage Report in West Calder, West Lothian, Scotland
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in West Calder, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in West Calder and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (68%)
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Wi-fi (16%)
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Total Blackout (9%)
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E-mail (5%)
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Phone (2%)
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TV (%)
Live Outage Map Near West Calder, West Lothian, Scotland
The most recent Plusnet outage reports came from the following cities: Edinburgh, Livingston and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Livingston |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near West Calder, Scotland
Latest outage, problems and issue reports in West Calder and nearby locations:
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet hi there. I'm here to report my broadband in west Edinburgh cut out completely about 10 mins ago with the red broadband light flashing. A similar thing happened a few nights ago in the evening which was resolved when turned router hub off/on. Didn't resolve this time tho
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Jamie Norman
(@Normantweets) reported
from
Edinburgh, Scotland
The good thing about today's 7-hour-and-counting @SkyHelpTeam outage is that it's the final nail in a wearying road, giving me the push to swap contract to @Plusnet, who appear to be offering better speeds at almost half the price...
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
Actually, this seems to be an #Openreach outage. #Sky #PlusNet, #Vodafone and #BT all affected
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet This reply is ingenious. You were down from midnight through to the point of resolution. To say it was a short time rub salt into the wound. I suggest whoever signed off on this generic reply revisits their customer service training. #plusnetdown #plusnet
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet internet been down since 1230 am. Blue light on but no service. Looks like problem is all over UK
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband just came back on at 1.15am so that's a downtime of about 1hr or so. Still can't raise a line fault on your website as undergoing maintenance. Strange how broadband suddenly stops and then restarts in this manner. 😐 Never had issues ever until this month.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@bt_uk @AIridag with plusnet and I am the same, not working
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Fiona Milligan
(@fionamilligan) reported
from
Edinburgh, Scotland
Day 3 and STILL no broadband @plusnethelp @Plusnet I certainly hope you’ll be refunding me... but the fact that you give a recorded message and then hang up doesn’t fill me with hope #EdinburghEH6
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Andrew Ducker
(@andrewducker) reported
from
Edinburgh, Scotland
@sarahdal Zen and Plusnet both have good reputations for customer service. Message me your postcode and address and I'll see what I can find.
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet my broadband has just come back on after about twenty minutes but clearly there are underlying issues that your technical departments need to address.
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Craig
(@craighk93) reported
from
Edinburgh, Scotland
@Plusnet @plusnethelp WiFi still not working in Edinburgh. Your helpline wasn’t available. Would appreciate assistance...
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Richard Coffey
(@coffey_richard) reported
from
Edinburgh, Scotland
@Plusnet your current national service status says Green on all services, which is clearly a load of rubbish judging by all the outages reported across the UK in the past week or so...
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Morningside School of Music
(@M_sideSchoolMus) reported
from
Edinburgh, Scotland
@Plusnet business broadband down AGAIN in EH10. Please contact us regarding releasing us from our contract. @plusnethelp #plusnet
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Ollie ✨🏴
(@ollie_djw) reported
from
Edinburgh, Scotland
@Plusnet hi there, I can’t seem to send any texts from my iPhone on my Plusnet simcard. Could you help me please?
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🦄🏴🦄Feefeecat🦄🏴🦄
(@Feefeecat1) reported
from
West Calder, Scotland
@plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋
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Graham Ewing
(@GDEwing) reported
from
Braidwood, Scotland
@Plusnet I'm connected now, Curtis, albeit I've been connected to the wrong team. Worst customer experience in my 19 years as a customer.
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Graham Muir
(@itslegaltender) reported
from
Ratho, Scotland
@Plusnet @TheRegister what’s the issue affecting all UK customers? Blue lights on modem are on but no service since before 1am?
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David Tolmie
(@DavyTolmie) reported
from
Falkirk, Scotland
@Plusnet my phone is having trouble making calls, can I get a new sim card please
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Lauder Miller
(@balnastraid) reported
from
Edinburgh, Scotland
@Bricrabtree History shows that they never did .... when we hear John MacDonald say “ nobody will loose their Job in the sector and he talks about amalgamating the workforce’s of Openreach, Virgin, PlusNet etc you know your going to finish up with £1bn + wage bill and no income stream.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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James Sanderson
(@JamesSa07747803) reported
@Plusnet text agent help and you reply saying will receive a call. Instantly got a call that didn't even ring a quarter of a ring and they hung up. 1mbs for nearly 2 weeks now spoke to offcom with screenshots of every day 3 daily speed tests on 3 sites
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Sammy Bentley ✶
(@SAMMMYx) reported
@Plusnet my 90 year old grandad is having no end of issues with your webmail, I can confirm this isn’t internet or laptop, I’ve cleared the cache and now at dead end, what do we need to do as everything has moved online?
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Andy Sewell
(@AndySewell7) reported
@WeAreOpenreach been without internet since the 20th Feb after “upgrading” to fibre, regular internet turned off even though the fibre has a fault, what awful service @Plusnet keep asking for updates yet we still have no idea when we will be back online How am I supposed to work?
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Booker Dewitt 💔
(@WrecklessGamer) reported
@ExileIrish I did a quick test on the girls TV upstairs and seemed ok but they'll soon let me know if any issues. I replaced the plusnet router with a brilliant TP-Link one so if I have to do it again, I shall!
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Jedi Mallard 🦆🦉🐥🎃👻🕸
(@malwareowl) reported
@Plusnet So you over charged me. Wow. Thanks for kicking off my financial anxiety especially during a cost of living crisis. Really wish I hadn’t bothered to go back to you to renew recently now… Your service seems to be going from bad to worse!
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KJ
(@karatejenny) reported
@Plusnet my mum has been waiting for a text or email about when she can set up her new router. The old service was disconnected this morning but she hasn’t had anything from you yet. Please can you contact me about this??
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Alix Traynor
(@AlixTraynor2) reported
@Plusnet Rang from another mobile and was told of the issues you were having. A tech advisor gave me useful tips including settings, airplane mode leave it for 2-3 mins then switch off and back on. Worked, brilliant. 🎉👏 Intermittent interruption for a few hours but all good. Many thanks
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ben goldblum
(@bgoldblum) reported
@Plusnet my internet has been terrible for the past few weeks - cutting out 10-20 times a day for 2-3 minutes at a time. Can’t work or watch anything. Sometimes reconnects itself other times need to reset the router. Have logged it online, but getting desperate now…
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DannyBleep 🇬🇧❤️🇺🇦
(@DannyBleep) reported
Wow! Just got an email telling me I'll have an £8 a month increase. For what? My service hasn't improved. Guess I'll be cancelling with @Plusnet today.
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Gemma Whitehead
(@GemmaWh0) reported
@Plusnet I’m trying to report a problem with my broadband but your reporting line is not connecting. My service and speed has been worsening over the last month and is now at a virtual standstill!!