Plusnet

Plusnet Outage Report in Falkirk, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Falkirk, Scotland 11/20/2025 15:35

November 20: Problems at Plusnet

Plusnet is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Falkirk, Scotland

The most recent Plusnet outage reports came from the following cities: Cumbernauld and Falkirk.

Loading map, please wait...
City Problem Type Report Time
United KingdomCumbernauld Internet
United KingdomFalkirk Total Blackout
United KingdomUphall Internet
United KingdomLivingston Internet
United KingdomAlloa Internet
United KingdomCoatbridge Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • sgriff1990 Stephen Griffiths (@sgriff1990) reported from Coatbridge, Scotland

    @Plusnet Hi, do you not support text messages to short code premium sms numbers?

  • socialistica Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • DavyTolmie David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • wiggle_chops Fife_Hedgewitch (@wiggle_chops) reported

    @jaggythistle50 I've been with Plusnet for 6 years and never had a major issue. Luck of the draw I suppose.

  • hannevaan Hannevaan (@hannevaan) reported

    @Plusnet Yeah lovely Saturday indeed have been waiting for your customer services to pick up my call for over 30 minutes!!! Hopeless!!

  • Mr_Grumpy_Bear Grumpy Bear (@Mr_Grumpy_Bear) reported

    @Plusnet repeated outages in NG4 over the last few hours. Local work or an issue at your end? #euro2020

  • sarah2177kirk Sarah Kirl (@sarah2177kirk) reported from Skegness, England

    @Plusnet What a shame you want to charge me a £176 exit fee when my partner and I are both plusnet customers moving in together so will only require one internet service! A great way to repay our customer loyalty over the years...

  • mikeapollo Mikeapollo (@mikeapollo) reported

    So, the @Plusnet issue rolls on. DNS still poisoned, bill outstanding, payments in pending and no loss of service credits for being cut off due to their payment system being broken. Thank god we leave on the 18/07. This is pants. Verizon have been awesome though.

  • jaggythistle50 jaggy thistle (@jaggythistle50) reported

    @plusnethelp @Plusnet absolute dreadful service. Just joined you last week. No Internet for the last 2 hours. I'll be in touch tomorrow to cancel. Poor service after great promises.

  • JeremyCordite Shrodingers Borderline Semi Normal (@JeremyCordite) reported

    @photomikeyhere @Plusnet They are excellent. Actually try to help instead of trying to pass you on to somebody else.

  • roboemjay SmoothEmJay (@roboemjay) reported

    @VodafoneUK @Plusnet can you offer a package similar to these clowns? We should never have left you.

  • PaulWorpole Paul Worpole (@PaulWorpole) reported

    @OpenreachHelp This job has been dragged out from 30th April. Now no phone line for last two days? Someone needs to sort this problem. @Plusnet @plusnethelp

  • Plusnet Plusnet (@Plusnet) reported

    @SimonHarreYoung Hi there Simon! I'm sorry to hear you're having issues, I can confirm it looks to be a major service outage and Openreach have advised this should be fixed by 6pm this evening. Please do let us know if you are still having issues after this time. Jess - Plusnet Leeds