Plusnet

Plusnet Outage Report in Falkirk, Scotland

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Falkirk, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Falkirk, Scotland 12/09/2024 14:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Falkirk, Scotland

The most recent Plusnet outage reports came from the following cities: Airdrie and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomAirdrie Internet
United KingdomLivingston Wi-fi
United KingdomBathgate Internet
United KingdomBathgate Phone
United KingdomFalkirk Internet
United KingdomFalkirk Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Falkirk, Scotland

Latest outage, problems and issue reports in Falkirk and nearby locations:

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

  • Cliff_Hill David Crichton (@Cliff_Hill) reported from Coatbridge, Scotland

    @Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.

  • Feefeecat1 🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄Feefeecat🦄🏴󠁧󠁢󠁳󠁣󠁴󠁿🦄 (@Feefeecat1) reported from West Calder, Scotland

    @plusnethelp @plusnet Your broadband is appalling - throttling, service dropping continuously nowhere near the speed promised - I am leaving and just try coming after me for contract I will put you out to the press every way I can 😎👋

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • yolofknell yolofknell (@yolofknell) reported

    @Plusnet Hi, Have not had a mobile signal all day. Have restarted phone, removed sim card etc etc and still nothing. Not very happy with the service so far.

  • Pauline79190767 Pauline Delaney (@Pauline79190767) reported

    @Plusnet Hi there, no worries, I spoke with one of your colleagues Saturday morning. It was an outage that had to be resolved by @OpenreachHelp, and we were back online before their expected time, so less than 24 hours without. Apocalypse avoided.

  • JSSFashionDolls Jess♡ (@JSSFashionDolls) reported

    @Plusnet what do my elderly parents need to do to get a response to their complaint?! They have been constantly trying to get help and no one ever comes back to them. Poor show!

  • BethGlaisyer Beth Glaisyer (@BethGlaisyer) reported

    @Plusnet I am having trouble switching my broadband to you. Please can you help?

  • BethGlaisyer Beth Glaisyer (@BethGlaisyer) reported

    @Plusnet I am switching broadband to you. My broadband was due to be activated 27/01/23, I have received a message to say the transfer of phone service has been completed, but I have not received confirmation that the broadband has been activated. Please can you advise?

  • Vdweller Vivienne 💙🧡🌻 (@Vdweller) reported

    @CynthiaRao4 My daughter had these problems with Virgin when she moved into her flat a few years ago. After struggling with them for a while her contract came up for renewal and she switched providers. I think she went to PlusNet. She’s had no problem since.

  • graceefosteer gracee (@graceefosteer) reported

    @Plusnet already has 100x better customer service compared to NOWTV. Even tho I’m still having issues (due to Openreach), the way Plusnet are handling it is so much better!!

  • Sazzy__Sandra Sazzy Sandra 🐈☕📚🍫 (@Sazzy__Sandra) reported

    Well isn't that clever got a text seemingly from @Plusnet saying engineer be here from 2 - 4pm text ABORT if want to cancel already cancelled however not able to text back. Text didn't even say from you

  • BlueBearEtc Blue Bear (@BlueBearEtc) reported

    I've got 1 very sick human who was up the hospital last week who is now worried that she won't have any Internet from tomorrow because @VodafoneGroup can tell @Plusnet she's switching but then cancel the switch because she can't answer phone calls leaving us with no Internet.

  • bekchops Becky Amiss (@bekchops) reported

    @Plusnet award winning customer service eh? Missell, by not including call charges as asked, then cut OAP customer off completely (phone and broadband), then close their complaint by shutting down their account - mark as resolved. @OmbudServices time.