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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Falkirk, Scotland
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falkirk and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
Live Outage Map Near Falkirk, Scotland
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Plusnet Issues Reports Near Falkirk, Scotland
Latest outage, problems and issue reports in Falkirk and nearby locations:
@Plusnethelp @Plusnet Absolutely hopeless. Trying to transfer to you for phone & BB. Transfer date was yesterday and I called today and now it’s another 3 weeks or so! No apology or anything. What a great way to treat new customers. Maybe I should cancel.
@WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet
@Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet my mobile keeps showing no service ...it has been a frequent occurance since the start of July 21. I can't ring for help and there is no LIVECHAT option. Please help me.
@Plusnet Since the start of July 21 I have frequently had 'no service' on my mobile phone. I am unable to access the Live Chat I used to use. I am becoming increasingly frustrated to the point of looking elsewhere for my services. Obviously I can't ring as there is no service.
@Plusnet hi, idiot Q from me - I've just received a new Hub One as a replacement for my old router - the setup instructions don't mention a modem - do I keep or remove my BT openreach modem??
@Plusnet @Plusnet is a terrible network provider. After they charged me nearly 50 pounds for the installation fee in April, I connected the router and the network cable according to the method on the Plusnet Handbook. However, I couldn't get on the Internet. @plusnethelp
@Plusnet Impossible to get through on phone. I wanted to renew my contract as the price offered, but this offer has now been removed. New price double previous. Please cancel my service at end of contract date.
@Plusnet I couldn't get on the Internet. Later, they provided engineer visit services and told me that actually I don't need to connect to the Microfilter as required on the handbook, but just use the cable to connect to the socket. Then the network can be used.
@Silentjake1 Hi Jake, sorry to see that there's an issue with disconnections. Could you get back to us on a DM with your username please? - Adam - Plusnet Sheffield
Not a @Plusnet customer but they have taken £138.76 out of my account. @Monzo are dragging their heels looking into it - surely if an UNAUTHORISED @DirectDebitUK was taken I am supposed to be immediately refunded? #theft #directdebit
@Plusnet I am a new customer and had my internet connection last week. Yesterday, the internet stopped a few times and destructed my work. Can this be investigated? Also, I am due a voucher as part of the offer. When will this be sent? Let me know if you need any further information
@Plusnet broadband intermittently down in HP4, you having issues today?