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Plusnet

Plusnet outages and service status in Stirling, Scotland

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  • Plusnet generated 0 outage signals in the last 24 hours around Stirling, including 0 direct reports.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stirling, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stirling, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Plusnet Issues Reports Near Stirling, Scotland

Latest outage, problems and issue reports in Stirling and nearby locations:

  • GraemeHampton
    Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

  • socialistica
    Charles Broadfoot (@socialistica) reported from Stirling, Scotland

    @Plusnet is there a problem with phoning on the mobile network?

  • DavyTolmie
    David Tolmie (@DavyTolmie) reported from Falkirk, Scotland

    @Plusnet my phone is having trouble making calls, can I get a new sim card please

  • davemcardle
    David McArdle (@davemcardle) reported from Dunblane, Scotland

    Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

  • RossMcEwan68
    Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EltontoNick
    The Calmer Llama (@EltontoNick) reported

    @Plusnet I have had two calls from you - both have been silent when I've answered. Try getting a decent phone system for your customer support

  • StuartThom8396
    Stuart 965 (@StuartThom8396) reported

    @Plusnet I am leaving Plusnet after 12 years of custom because I have reached the end of my patience with the poor service I have received

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet I joined in Dec. Promised £150 voucher. Claimed it. Never arrived. Chased to be told u have no record of me claiming & I can't prove claim as done on your website so tough luck out of time. WTF? This is not a "straightforward" way to do business. It is welching! Pay up!

  • Timulo
    Timulo (@Timulo) reported

    @Plusnet Spoke to 2 this morning. Sorry you're 5 days late, our system says no We sent email, fact you didn't receive not our problem. Why would I not claim if I knew how? I'd understand if I was months over but 5 days! Customer service....hmmmmm

  • rosieon25371922
    rosie posie (@rosieon25371922) reported

    @Plusnet Let all of X see how transparent Plusnet's facade of good customer service is. Asking me to call a number that does not help me and just gaslights me / lies to me each time is NOT the solution. Plusnet honouring its promises IS. Plusnet cannot be trusted and abuses its clients.

  • brenda_charlton
    Brenda Charlton (@brenda_charlton) reported

    @Plusnet I have logged into my account but unable to find out how to get help with my query,do I need to find a technician as I’m 82 years old and not really tech. Savvy

  • VRvalley
    Freedom Valley (@VRvalley) reported

    @PlusnetHelpHub As I previously stated I'm not a Plusnet customer, I am monitoring the situation.

  • andy_the_chef
    Andy (@andy_the_chef) reported

    Morning all coffees on. A dry start, no doubt followed by rain later, current issues with broadband persist. #plusnet never had a problem before but now it just keeps dropping.

  • TudorBlue
    Colin Tudor 🇬🇧 (@TudorBlue) reported

    @MikeyCleave @Plusnet plusnet are decent and do have an excellent customer service! i should know as i was with them but had a better off from sky! Seriously considering going back with them!

  • stewarty1972
    stewarty (@stewarty1972) reported

    @tii_bag Ffs your lucky my home Broadband can’t even run 1 ******* device appropriately from @plusnet leaving in November and never coming back