Plusnet

Plusnet Outage Report in Stirling, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Stirling, Scotland

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Stirling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Stirling, Scotland 04/13/2025 00:50

April 13: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Stirling, Scotland

Latest outage, problems and issue reports in Stirling and nearby locations:

  • RossMcEwan68 Ross McEwan (@RossMcEwan68) reported from Stirling, Scotland

    @Plusnet Can’t cancel contract online. Award winning customer service according to that annoying Yorkshireman. My 🤬

  • GraemeHampton Lord IngAbout (@GraemeHampton) reported from Tullibody, Scotland

    @WingsScotland Stu - problem may be with plusnet/BT. Tried edge, chrome and ie from my laptop plus safari from my phone and couldn’t get to site through my router. Switched to 4g on phone and works fine. I’m with plusnet

  • davemcardle David McArdle (@davemcardle) reported from Dunblane, Scotland

    Got some pithy emails from Plusnet because I've changed service provider and they're clearly taking it personally. Lads, it's not my fault you're 150 quid a year more expensive than John Lewis. And yes, I can cope without BT Sport.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Kinglouy08 Anthony Lewis (@Kinglouy08) reported

    @Plusnet Hi.I’m late paying my bill this month (yesterday was the last day). I tried for hours last night to pay the bill. The WiFi was slow but working, however every time I tried to get on your site to pay, nothing would load. Now my bill has almost doubled for being late (1/2)

  • Sad__Owl Where did Covid go?! 🤣 (@Sad__Owl) reported

    @4lanFrancis @tescomobile That's £3/month cheaper than my deal with Three Mobile (5 contracts) and been with them 6-7years. Plusnet seem very good value for Broadband as well, and as I used to have them as a BB provide, they answer the customer services phones unlike Talk Talk.

  • Two2sheds Ian Graves (@Two2sheds) reported

    @Plusnet Good evening I am Ian Graves of 22 North Street Melbourne DE73 8FZ. 01332865328 Could you please advise me when my contract expires, and when I can leave plusnet without incurring early termination penalties. Thanks for your help Ian

  • AlexTodhunter Alex Todhunter (@AlexTodhunter) reported

    @Plusnet @Plusnet I can't believe it takes so much effort to close down my monthly contract. It took me 3 minutes to sign up. Now I'm being told I can only cancel by calling a telephone number which will likely have me on hold at a cost which exceeds my monthly bill!?!?

  • rockest_lobster Rock Lobster (@rockest_lobster) reported

    I'm pretty sure at this point Plusnet have a policy of winding down your line speed until you complain. I'm paying for 80, it's currently syncing at 30 with a 21db SNR margin. It hasn't synced above 60 (minimum guaranteed is 59.6 or something) for 2 years.

  • rossbrown Ross Brown (@rossbrown) reported

    @Plusnet Cheers. Have a good evening (assuming you’re not working too late!) - Ross, Plusnet Customer, Manchester 🤔

  • Mod71 Mod71 (@Mod71) reported

    @Plusnet Brilliant that you can help 🇺🇦 . How about also assisting a customer who has their connection date pushed back TWICE and now pushed back 2 weeks to end of March!! Completely out of order.

  • KatTrimble Kat J Trimble (@KatTrimble) reported

    @angry_tired I 'm merciless on the phone with utility suppliers. The only ones I ever have a giggle with are Plusnet. Been with them for mobile for a while and have a brilliant deal. I'd never move. Wifi/broadband a whole other issue. A pain in the proverbial. Old Victorian houses, etc,etc.

  • Pauline54232922 Pauline Turner #pigoneer (@Pauline54232922) reported

    @4lanFrancis @tescomobile But you're right about Plusnet. I switched from them to Vodafone last October. Big mistake! The promised £100 voucher never arrived, the speed is slow, no free landline calls and less data allowance.

  • NoraHutson Lady Weathergirl #FBPE #FBPPR #FBPA 🇪🇺🔶 💙🇺🇦 (@NoraHutson) reported

    @KatTrimble God, it’s soul destroying, isn’t it, ringing these customer so-called “helplines”? We are with PlusNet now - to give them their due, seems quite easy to get through and talk to a real person. Tesco Mobile another one with v good service.