Plusnet outages and service status in Hornsea, England

Problems in the last 24 hours in Hornsea, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hornsea, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hornsea, England

Latest outage, problems and issue reports in Hornsea and nearby locations:

• 
  Darren Frost (@dazzafrost) reported 39 minutes ago from Driffield, England

  @Plusnet once again let down with a home broadband move, to top it off the communication is nonexistent and have to chase for updates but never get any. Another day wasted, gone downhill since being part of @BTGroup #poorservice #joke #broadband

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  FOReST2273 (@coupe_greg) reported 7 minutes ago

  Joined @Plusnet 11/11 activated 25/11 and connection has been unstable. Tech advised bear with for 10 days. Service not improved and reluctantly set up another isp for 14/12. Countless contact with techteam, still not improved. Received email, if I leave to go to another 1/3

• 
  FOReST2273 (@coupe_greg) reported 8 minutes ago

  and state it needs to agreed by techsupport to waive the fees?? I paid £27 or something in the region to join a service like @Plusnet who do NOT Do You Proud.Woeful customer service response from <Justin> and overall disappointment from a very unprofessional company. Please avoid

• 
  obayda (@obayda) reported 8 minutes ago

  @Plusnet Your service is a disaster. 11 days with both my lines are down. Nothing from your faults:

• 
  𝓜𝓻𝓼 𝓟𝓾𝓶𝓹𝓱𝓻𝓮𝔂 🟥 (@tricki_woo) reported 11 minutes ago

  ... and now openreach are here, saying it’s not their fault. Possibly plusnet’s router. No nearer a solution, and can’t get through on phone to plusnet. Wish we’d stuck with BT.

• 
  Jamie (@simpj010) reported 11 minutes ago

  @bt_uk It's a new connection. We are moving over from Plusnet. We have had nothing but grief and not getting a straight answer as to when this will be resolved. Have been promised multiple callbacks which you have never actually done. Activation date was 17 November and still nothing.

• 
  Benjamin Watts (@BigBenjiWatts) reported 16 minutes ago

  @plusnethelp @Plusnet I can’t cancel my account online - can’t get hold of anyone on the phone ... any ideas? Thanks

• 
  KJ (@kj_essomenic) reported 17 minutes ago

  @Plusnet Counter question, anybody in at your customer services?

• 
  Naomi Milward (@naomimilward41) reported 19 minutes ago

  @plusnethelp I see you have many unhappy #customers Seems #plusnet has gone down hill since Andy Baker CEO left - you need to acknowledge my tweet sent today before l escalate this matter to Mr Jansen regarding your disgraceful mistakes & #failings which cause huge negative impact & stress

• 
  john duffy (@duffer007) reported 19 minutes ago

  @Plusnet where is my router?? I'm a new customer and its day 1 of being a customer and I can't get any customer service. No response to phone, social media . I now want to cancel my account

• 
  FOReST2273 (@coupe_greg) reported 19 minutes ago

  @Ofcom @Plusnet is it right that when a new isp on day 14 of the contract asks the customer to allow them to improve the service, the customer is reasonable and allows isp to fix the problem, when they can't, gets charged in excess of £100 when attempting to move to another isp?