Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 12/08/2025 00:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kat_e_johnson Kate Johnson (@kat_e_johnson) reported

    Hi @Plusnet Are there any broadband issues in my area currently? CF31. Was being a bit slow and disconnecting earlier and now no connection at all.

  • theafrikagirl 🌈💖🎃☮️🧘🏻‍♀️✌🏻🇿🇦🇪🇺 (@theafrikagirl) reported

    @Plusnet I recently left plusnet, my service has stopped, I’d just like to know when my last payment will be and how to send back the hardware

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet you have failed to reply to my complaints sent you by PM on the 1st October. Your customer service has now become very poor and as a result ,when my contract expires , I will move to another supplier after over 10 years with you

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet Please reply to my 2 complaints sent to you on 1st October by PM. Your customer used to be good but is now very poor

  • JulianDean99 Julian Dean. Cllr in Shrewsbury. Green Party. (@JulianDean99) reported

    @Plusnet why do you make it so hard to close a broadband account? 😠No option for this on your website. 😠No option to reply emails. 😲This is an internet service. Unbelievable I can't cancel on the internet. 😠Even calls not properly handled

  • rr123xx G. (@rr123xx) reported

    @Plusnet Absolutely shocking service AGAIN. Not responding to complaints, aggressive advisors and managers that don’t care! That’s my experience just today!

  • galalaxyquest david eckley (@galalaxyquest) reported

    @Plusnet Plusnet after 12 years of excellent service you blot your copybook by taking almost 3 weeks to reply to my PM complaint. Please raise a ticket and resolve complaint on this matter

  • CowboyKiwami Cowboy🤠 (@CowboyKiwami) reported

    @elfinpsyop what internet do u have bruh i switched to PlusNet and havent had issues for like 3 years now

  • alanswatch Alan (@alanswatch) reported

    @ChrisBarnatt @bt_uk Sounds like a nightmare getting your broadband sorted. You're timing was perfect as ours was up for renewal. 5G was not an option as coverage poor in my area certainly something I keep an eye on in future. Plusnet keeps me as a customer for another 24 months with price reduction.

  • mattytun78 Matt Bruce (@mattytun78) reported

    @Plusnet have just switched the Plusnet Broadband and the coverage in my house is poor, so you offer a booster?