Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 12/02/2025 23:45

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Chepstow and Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • David297819311 David (@David297819311) reported

    @Plusnet absolutely rubbish service from Plusnet. Called customer service who said a wait of up to 40 mins to speak to someone. Now been on 1 hour 20 mins and still waiting. I'm calling on behalf of my parents who are priority users due to health issues and I cannot get thru

  • colinfer Colin Ferrington (@colinfer) reported

    @Plusnet I am disappointed to receive an e-mail telling me you will take much more payment from me this month, despite the fact I have just renewed my account for a lower amount per month. Please fix this as soon as possible. I do not wish to pay extra on 09/10/2025

  • PhilipGruffiths Philip Gruffiths (@PhilipGruffiths) reported

    @Plusnet Not really aware winning customer service, not willing to fight and help a new customer with connection issues. Poor Poor Poor.

  • James_Fielden James Fielden (@James_Fielden) reported

    @LouisePage_ We have Plusnet and customer service pick up/deal with stuff very quickly.

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet my home phone hasn't been working for a couple of hours. Internet connection is fine. I have tried sending a text from my mobile, but your bot keeps telling me that it can't find a problem with my hub. It's not the hub it's the voice phone. I keep going round in circles

  • 1boringname Chris Tucker (@1boringname) reported

    @Plusnet hold music is awful

  • dkgb Duncan Kendall (@dkgb) reported

    @plusnet hope can I get some help with the home phone? Text is not working! And your bot is not helpful

  • mechanicalrich Rich (@mechanicalrich) reported

    @Plusnet why can I not cancel my service in the same way I signed up? Thought you would be better than this

  • coachnponce Nacho Ponce (@coachnponce) reported

    .@Plusnet Full day of work lost due to engineer no-show. Customers get penalties for missed appointments, but zero accountability on your side. Now told earliest is 22 Oct — 2nd time this has happened. ‘Award-winning service’? Not seeing it. Time to explore other options.

  • Sarahjpattz Sarah J Patterson (@Sarahjpattz) reported

    @Plusnet generic question about digital switchover. I have an alarm system which uses my landline to call me when there is an issue. What is my next step? When do I have to action the next step?