1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Plusnet
  6. ❯
  7. Hill, England
Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

Why is my Plusnet service not working?

No problems detected

If you are having issues, please submit a report below.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 10% E-mail (10%)
  • 6% Total Blackout (6%)
  • 1% TV (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • StuWattsEsq
    Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • barney_parker
    That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • StuWattsEsq
    Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • SeanOConnor6
    Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • ___kw98___
    kayla (@___kw98___) reported

    @Plusnet approaching an hour on hold and no reply to my DMs… if I didn’t have to choose you as a provider I definitely wouldn’t due to this shocking customer service it’s just a shame I don’t even have a choice

  • 32bitwitch
    32BitWitch ✨ (@32bitwitch) reported

    Internet issue unresolved. Feeling the need to scream into the abyss. Pretty sure that @Plusnet gave themselves those customer service awards. If you're thinking of changing broadband providers, for the love of God go elsewhere.

  • KubaFYI
    Kuba Sanak (@KubaFYI) reported

    @Plusnet Please, please give your customers an option to choose the date an phone number gets ported to your account. The date you chose for me falls on a day I absolutely can't afford to loose my service, and there seems to be no way to change it on your side.

  • angelusmalusuk
    SJ (@angelusmalusuk) reported

    @Plusnet Can I still cancel my switch when I haven't been switched yet, and how do I cancel when I don't use the phone due to a disability? Thanks.

  • antchapmanaudio
    Ant Chapman | twitch.tv/antchapman 🇹🇳 (@antchapmanaudio) reported

    AH ok this is the *old* account (the "broken" one), which has been closed... but the website won't let me remove the payment method. Help @Plusnet ? (I'm still on hold, with absolute grim hold music)

  • claireish_rawr
    Claire (@claireish_rawr) reported

    @Plusnet It most, even if only to speak to family and friends, never mind trying to sort out everything that needs to be sorted out! I'll be taking my mobile custom elsewhere from now on.

  • B260Eb
    EB B260 (@B260Eb) reported

    @Ofcom @Plusnet @JohnLewisRetail Try taking a contract with them and after a few days, you get cut off then spend 8 days speaking to different people who tell you they don't know what the problem is but you have a contract so cant go elsewhere

  • belle_codes
    Bella Ciao 💙🇺🇦💛 (@belle_codes) reported

    @itstidusbesaid Plusnet, they have been brilliant, especially the customer service.

  • mo_roodi
    Mo Djavanroodi (@mo_roodi) reported

    @sil This is true... Ironically I chose PlusNet as mine because they're owned by BT, as is EE now, so I'm hoping (probably rather naively) that if there's a problem they'll be able to deal with it a little better since it's all "internal"!

  • 32bitwitch
    32BitWitch ✨ (@32bitwitch) reported

    There's a pretty good chance that I'm going to be too frustrated to stream tonight. Let's play it by ear. Again: @Plusnet are the absolute worst.