Plusnet Outage Report in Hill, South Gloucestershire, England
No problems detected
If you are having issues, please submit a report below.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (68%)
-
Wi-fi (13%)
-
Total Blackout (13%)
-
E-mail (4%)
-
Phone (2%)
-
TV (1%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
-
That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
-
Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
-
Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
-
Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Ross Dargan
(@RossDargan) reported
@Plusnet @SimpleLogin yup, the emails are valid and not spammy in content, it's a DNS config issue I think thats tripping them for spam detection.
-
Ellen not Helen
(@elz_5226) reported
@Plusnet cheers for charging me for a service which i cancelled over 1 month ago. I rang you twice about this, 1st time you were useless and said to do nothing, 2nd time you blamed it on a billing issue and said youd refund me, no compensation, cheers.
-
Adrian O'Connor
(@AdiOConnor69) reported
@Plusnet what a disgraceful service. I was supposed to be swapping to Plusnet and my old provider was cut off only to find out my Plusnet account has been closed and I am left without broadband. It will take at least 10 working days for the service to be reinstated.
-
Bilal Raja
(@RealBilalRaja) reported
It's now Day 6 of no service. When I called this morning @Plusnet (45 mins of hold music told) me they couldn't do anything because @WeAreOpenreach were on strike yesterday?!?!?! Great service all round 👏. They also then said no updates till the 13th. Even better.
-
Adrian O'Connor
(@AdiOConnor69) reported
@Plusnet Plusnet has failed to contact me re closing my account and the reasons behind it and the soonest I can get broadband reinstated is 10 working days. Try explaining that to 3 children who rely on broadband. I have tried calling customer services but to no avail
-
Me Encanta Jewellery
(@MeEncantaUk) reported
@MorganMarkF @Plusnet Well done for getting such a quick response, I’ve been waiting for over a week. Their service has become appalling, no doubt they will come up with an excuse and offer you money to stay with them, i certainly won’t be tempted to stay with their offers.
-
Mark M
(@MorganMarkF) reported
@MeEncantaUk @Plusnet Oh it was taken this morning, in advance of a service apparently not starting until 26/10. Then an email cancelling the order but no mention of the money.
-
James Spivey
(@SpiveyJames) reported
@fineartskaty @Plusnet My activation was supposed to be today and I'm not gonna lie, Katy's tweet has really concerned me. Having no broadband for a substantial amount of time is not a good look for a new customer. I've sent a DM Plusnet, it's already waiting. 😞
-
Spencer Scott
(@spencerjscott) reported
@Plusnet WORST CUSTOMER SERVICE EVER!! I have been hold for the fourth time this week, for an hour and a half, with no resolution. Absolutely poor effort. Where is your customer service team? Time to hire some new staff!!
-
DelBoy
(@AllanDell2) reported
Anyone on here having trouble getting in touch with Plusnet, I know they are part of BT but up until now they have not been anywhere like the poor service usually given by BT when it comes to Broadband problems – until now!