Plusnet Outage Report in Hill, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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E-mail (10%)
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Total Blackout (9%)
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Phone (1%)
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TV (1%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Wi-fi | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Bindi Pandya
(@binderella1) reported
@plusnethelp Hello. I’m confused that plusnet aren’t willing to look in to my poor WiFi or to assist? The instructions are not adequate, they just say “change the channels until you find the best one for your house.”. I should not have to pay for third party equipment to get adequate WiFi.
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Plusnet Help
(@plusnethelp) reported
@schwoike Now Broadband use the Openreach Network, so they will let us know that you are switching. I would still recommend contacting our Customer Options team to let them know - but it should not be necessary to do so. Jess - Plusnet Leeds
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Jill Winchester
(@jillywincho) reported
@Plusnet @Plusnet if you’re part of the BT family why do I have pay £200 of charges to go to BT when your service doesn’t work? Also asked to throw away the modem or sent it back- surely there is a more green way of re-using modems. #poorcustomerservice #daylightrobbery
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Plusnet Help
(@plusnethelp) reported
@CliveStar01 @Plusnet Hello, Thanks for getting in touch and I hope you are well. I am sorry to hear you want to leave Plusnet. Unfortunately, we’re not able to cancel your contract here, please call 0800 013 2632 and my colleague will be able to help. All the best - Beth Plusnet Sheffield
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Plusnet Help
(@plusnethelp) reported
@binderella1 Thanks Bindi. I'd recommend that you try channel 6 for a few hours and then run through the above steps if the connection problem persists. Regards, Emily Plusnet Leeds 🌞
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William Vernon
(@William88147221) reported
@plusnethelp @Plusnet very unhappy with your treatment of customers, just another company who doesnt appreciate customer loyalty, this is the last time I try to resolve before the Ombudsman is involved
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BLACKBEARS
(@blackbearsmusic) reported
@Plusnet @plusnethelp terrible service and shocking ‘support.’ Wish if never left previous provider.
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Plusnet Help
(@plusnethelp) reported
@salmuirAdogaday Thank you Sally. I'm sorry that it brought up an error message initially - I'm glad to hear that it's working now. Please let us know if you have any further problems. Regards, Emily Plusnet Leeds🌞
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Chris
(@cjkgal) reported
@notsupermum @virginmedia Plusnet are great. Great customer service.
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Ian Hines
(@iankhines) reported
Plusnet is there nobody dealing with TV support been on hold for the best part of 45 minutes