Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 11/30/2025 15:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • RUAmentalist Richard Johnson (@RUAmentalist) reported

    @Plusnet broadband signal just disappeared whilst watching TV and hasn't come back? Not sure who to contact

  • autrechoise sophie (@autrechoise) reported

    @Plusnet help my calls and texts wont send

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    I’ve never had internet issues before plusnet took over but I’m not allowed to leave, even though I lose internet connection dozens of times a day, @Hyperoptic I have to wait a couple of months till I’m out of contract but can I officially put the transfer request in now?

  • madb1lly Mad Billy (@madb1lly) reported

    @Plusnet my mum and dad are pensioners and had power and phone cut off in storm Arwen. We reported the problem to you and you said you'd fixed it, you hadn't and then refused to go to their house and fix it properly. They've been loyal customers since Force9 days. Shame on you!

  • Plusnet Plusnet (@Plusnet) reported

    @Kingston3468 Hi there, I'm sorry to hear you're still without service. I've had the fault ticket updated regarding this fault and I'm sorry for the inconvenience caused by this continued disconnection. -Tony Plusnet Sheffield

  • Plusnet Plusnet (@Plusnet) reported

    @SlipperyWeezel Hi Dale, I'm sorry to hear you're having issues with your connection. From looking at the line, I can see that the router was connecting with factory settings, though it is now connecting correctly; are you now able to get online? -Tony Plusnet Sheffield

  • jb60bez Jamie Berry (@jb60bez) reported

    @Plusnet do you have service issues in RG20 currently?

  • RATR2016 RageAgainstTheRight (@RATR2016) reported

    Got wifi with @Plusnet which is by far the worst internet I’ve ever had. I lose connection every 30 mins or so and have to reconnect, an ongoing issue. Just been told by them my contract stipulates WiFi is an added extra not a guarantee so tough, I have to deal with it

  • SenileElf Robert Dickson (@SenileElf) reported

    @EE Spoke to them many of times.. I never had these issues with plusnet.. Which is why I'll be going back once my contract is up.

  • Priceyt Tim (@Priceyt) reported

    @grayomtb @chrislusty @Plusnet Just checked mine & was 110 down & 5up... should be a lot more so re-set router... 250 down & 300 up (pay for 400 so may have a whinge if I can be arsed...) that's with gigaclear as BT are too feckless to sort the road out..