Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 12/12/2025 02:55

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Pro_Snapper David Millington (@Pro_Snapper) reported

    @Plusnet hello. I was a customer for 14 years and only left when you offered me Full Fibre with BT! I now know that you are offering people that call you Full Fibre. Do you now also have broadband and telephone packages?

  • chrislaaa Chris (@chrislaaa) reported

    @Plusnet Hi, If I was to cancel my £10.93 per month SIM only mobile phone contract with yourselves 5 months early how much cancellation fee would I be charged?

  • ReliableGranny Rue ♈️📚🍷🍹 (@ReliableGranny) reported

    @Plusnet my broadband box is making a noise. Sounds like crickets. I've reset the box and it's stopped now but for the past few days my broadband has been running extremely slow or no broadband at all

  • Zombie_Angel_69 Zombie_angel_69_ (@Zombie_Angel_69) reported

    @Wootten2 @PeteBarronMedia @youfibre plusnet is a massive company with 1000s working for them and there crap everyone forget you fibre have just started up with a hand full of employees give them a chance

  • darrylsherborne Darryl Sherborne (@darrylsherborne) reported

    Sorry @toobbroadband you've taken too long to design and install your service at our location. After paying @Plusnet £50/month for 18Mbps for too long I've switched to a @ThreeUK #5G Hub and get 172Mbps for £10/month

  • man_flowerpot Nige_Ragnarson🚴‍♂️🇩🇰 (@man_flowerpot) reported

    @avfcjackson @EE 4 in a family, £112 for a holiday. Just for your phones. @Plusnet seems to be the answer. Let's **** these roaming charges off by changing supplier. The market talks.

  • slater04 Catherine Slater (@slater04) reported

    @Plusnet what is going on!!! I have spent a ridiculous amount of time trying to change an engineer appointment and for some strange reason it seems to be impossible. Terrible customer service!

  • bluetonic78 Jennifer McCalman (@bluetonic78) reported

    @Plusnet I've just learned that you don't support texting to short codes. Is this something in the pipeline to support? I was unable to reply to an important message from Barclays today which led to this discovery

  • swiftysw Simon Williams (@swiftysw) reported from Llanelli, Wales

    @Plusnet anyone to help with an upgrade??..

  • cliffworld64 Cliff Braham (@cliffworld64) reported

    @Plusnet First Rate Customer Service