Plusnet Outage Report in Hill, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (65%)
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Wi-fi (16%)
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Total Blackout (13%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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KGB
(@kbavalia) reported
@Plusnet @GrahamKing1982 I hope Anoush told @GrahamKing1982 that the plusnet email service has been down for 48hrs!
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DCharlieJP
(@DCharlieUK1) reported
@mcbrit2 @Ofcom @Plusnet I am having to explain to my work why I had issues with Internet access and why I can't log in at all today. I expect my work place won't be happy at 2 days out yet I am told no issues with Internet. It's intermittent - are they switching it on and off again? ;)
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Anya Palmer
(@anyabike) reported
@VictoriaPeckham @Plusnet I recommend Fastmail. You pay a small amount per year but they will never mess you about like that. And then you can switch internet providers without having to change your email address.
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Alex Godfrey
(@MrGodfrey) reported
@VictoriaPeckham @Plusnet They are the worst. They still owe me money, I gave up.
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Wendy Baxter
(@Wynthorpe) reported
@plusnet I've signed up for your broadband and now trying to switch my mobile to you, but online form keeps telling me that I'm not a broadband customer of yours, despite inputting correct account details. Any ideas?
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Matti Shoemark
(@ShoemarkM) reported
@plusnet help! I’m trying to speak to my doctor and I’ve run out of smart cap what should I do?
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Sarah Tyler 💙
(@Sarah_racewear) reported
@HelloFromMarcus @Plusnet Still? We had months of poor broadband and poor service. They kept investigating, our signal kept dropping out. We moved. Our broadband improved straight away. Despite saying they wouldn't charge us for cancelling early, they threatened us with court proceedings to pay up. 😡
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McGeorgeOfTheJungle
(@McGeorgeOfTheJ1) reported
@Plusnet @matthew05255615 Must be annoying when 3rd parties fail to meet the announced expectations given right?
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Karen Grove
(@kaareeeennnn1) reported
@Plusnet just wondering if the company's WiFi is actually down or if its just mine and I can't figure out how to fix it
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💙McBrit! Ex-Tory Voter! #FBPE🇬🇧🇮🇪🇪🇺
(@mcbrit2) reported
@Plusnet @HowardJEvans Hi, the complete lack of meaningful information about the email failure is appalling!! Messages every 12 hours with no meaningful content are a complete insult to your customers. Someone needs to make a full statement about what has happened and if/when service will be restored.