Plusnet Outage Report in Hill, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (64%)
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Wi-fi (16%)
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Total Blackout (14%)
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E-mail (5%)
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Phone (1%)
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TV (%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Amy
(@MazzJaverick) reported
@Plusnet So you can respond about seven hours later? I am currently having to restart my hub every day to get even close to a decent service. Still trying to work from home at the moment, so can I send you an invoice for lost hours??
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soil_sniffer
(@soil_sniffer) reported
@DavidLaw @Plusnet That is poor i feel for you is this in general the average for the area? I use Quidco for cashback deals when chopping and changing suppliers (insurance/breakdown/utilities)i recently made a complaint with Bt for downgrading my speed from 40mb to 25mb.a losing battle..
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Jason Jardine
(@JasonAJardine) reported
@EE @Plusnet Of course @EE signal checker suggests that all is well and I should get excellent service even in a building. They couldn't be more wrong. Hell, it's patchy at best even outside.
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Ian Barrie
(@Bazman500) reported
@Plusnet … three time slots, I just need an engineer when you are next available. We are at home all week 24/7. Just please tell me when the person is popping round and we will have tea and biscuits ready. Honestly, just fix it ASAP. Please.
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Phil Jacoby
(@PhilCambs) reported
@Plusnet I have just received my renewal price from you for my broadband. The price is £0.99p more per month than the prices for the same product on your website. Could you please tell me why an existing customer has to pay more than a new one please?
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Niamh
(@niamhrob) reported
@Plusnet I’ve had no internet since Saturday and I just got an email saying my query has been postponed until Wednesday. This is the worst broadband service I’ve ever been with and I was with talk talk for 2 years.
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Plusnet
(@Plusnet) reported
@finchinch I'm sorry to hear that your connection has dropped out again. It'll take up to 24 hours for the setting changes that Sammy made to take effect. Our faults team will contact you if the connection problems continue after this. Regards, Emily Plusnet Leeds 🌞
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Fiona Carey
(@finchinch) reported
@Plusnet Okay. Thanks for responding. You should really think about having a lower tariff for people like us, in areas where the infrastructure means we have a maximum of approx 7mbps, and frequent episodes of no service at all.
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Plusnet
(@Plusnet) reported
Hello! We've returned on this fine Monday. If you've got a problem with your Plusnet service, no matter if that's big or small, feel free to drop us a message and we'll happily get on it
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Wayne Danskin
(@Wayned7777) reported
@DavidLaw @Plusnet I was with plusnet I had slow interrupted service so I switched to Vodafone they’ve been really good