Plusnet Outage Report in Hill, South Gloucestershire, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Hill, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Hill, South Gloucestershire, England
The most recent Plusnet outage reports came from the following cities: Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
Internet | |
| Bristol |
||
| Bristol |
Internet | |
| Coleford |
Phone |
Community Discussion
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Plusnet Issues Reports Near Hill, England
Latest outage, problems and issue reports in Hill and nearby locations:
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.
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SHOSH
(@Shosh_ukG) reported
from
Bristol, England
@Plusnet your service is an ongoing letdown
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Sean O'Connor
(@SeanOConnor6) reported
from
Filton, England
@Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.
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Joanna
(@joannas94) reported
from
Bristol, England
My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.
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Stu Watts
(@StuWattsEsq) reported
from
Kingswood, England
Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow
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That Barney guy 💖💜💙
(@barney_parker) reported
from
Charfield, England
Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...
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Danni Rochman
(@DeeRocker) reported
from
Bristol, England
@PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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W1l0_
(@W1l04) reported
Another days loss of earnings because of @Plusnet incompetency to facilitate a simple change of address. Terrible customer service. @plusnethelp
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GarboSpy
(@Feisel86) reported
@Plusnet 2nd day of no internet. What is going on? You post about aiding lockdown learning but not about fixing the issues that cause there to be no internet to do it.
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Sarah @2GreenMonkeys
(@2GreenMonkeys) reported
@MartinSLewis is there a certain length of time in which a broadband provider @Plusnet doesn't fix the broadband (that they've admitted has a fault) I'm which they break the terms of the contract, meaning you can switch early without fees? Thanks
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Naomi Milward
(@naomimilward41) reported
@MatthewBeard14 @plusnethelp @Plusnet Hi Matthew, they wrongly cut off my mum/vulnerable person too who's been a loyal customer for yrs with a DD set up. They rang her mobile demanding £ she didn't owe, I thought it was fraud #stress Further billing errors, very poor service followed. I'm now in touch with #CEO level
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eXceeding
(@eXceedingUK) reported
@Plusnet @plusnethelp Manager bluntly refuse to talk to the customer requesting escalation! Never calls back when promised! Making homeschooling and moving so much more stressful!
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Emma Evans
(@emmalou55) reported
@Plusnet appalling service our internet is constantly dropping youve said you've fixed the problem but haven't. Constant issues with the phone line too. Working from home and he me schooling is challenging enough!!!!
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Service
(@notlistenning1) reported
@garethjbaker So close all internet suppliers bar one? Madness Competition keeps prices down, we all pay and then those in need get supported internet supply. You believe all your told. Who is BT, Vodaphone , plusnet etc owned by? Which MP? You really believe your tweet dont you?
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Graeme Hatch
(@GraemeHatch) reported
@Plusnet Been on hold on your helpline for 20 mins and just seen on help page hours are 9-6pm. Not very helpful
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Lola Sunnybutter ❤️
(@LolaSunnybutter) reported
@OpenreachHelp I am trying to work out why your engineer has said there was noone in when we were in and now I am yet again NOT getting internet Let's tick off providers that are unable to help customers @SkyUK and now let's add @Plusnet to the list
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Neil Smith-Jones #FBPE 🇪🇺 🇬🇧
(@NeilSmithJones) reported
@Plusnet seem to want to lose customers. Service increasingly patchy, and all options other than phone for reporting issues (Twitter, online chat, web ticketing) closed down. 45 minutes to answer calls to the support desk. Rueing the day I switched.