Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 01/01/2026 06:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol and Chepstow.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomChepstow E-mail
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • danselas Dan (@danselas) reported

    @Plusnet It’s in the same room. It’s terrible. I’ve been through all the hoops with you since I started the service October time last year. I just want to end my contract FOC and go with a better company

  • steveB92211035 steve B (@steveB92211035) reported

    @Plusnet Just given an invite to renew my internet package via a renewal deal..Brilliant.However there appeared to be a display/programming issue on the page when using an iPad 2 mini. I could not enter or see the continue button,After filling in my details.

  • UpperHurst Peter Brooks (@UpperHurst) reported

    @Plusnet My landline is down and your callcentre is closed.

  • JakeAvis96 Jake Avis (@JakeAvis96) reported

    @Plusnet hey, my service ended with you yesterday. Do I get returns packaging to send you the router back? Thanks.

  • StuartMcGinley Stuart McGinley (@StuartMcGinley) reported

    @Plusnet hello, I’ve been offered a cheaper deal but you don’t seem willing to negotiate and happy to see a loyal customer leave. Is there nothing you can do before I cancel my contract? Thanks.

  • SimonCorbett19 Simon Corbett (@SimonCorbett19) reported

    @dawn15765 @SkyUK I've been with Plusnet, for years. Never had an issue with it. 👍

  • Plusnet Plusnet (@Plusnet) reported

    @MazzJaverick Please let me know if you're still having problems. Regards, Emily Plusnet Leeds 🌞

  • Plusnet Plusnet (@Plusnet) reported

    @StuartMcGinley Hi Stuart, I'm sorry to hear you're looking at leaving us. Discussing contracts is one of the few things we can't aid with via this support channel; I'd recommend giving our Customer Options Team a call, as they're better suited to help with this query. -Tony Plusnet Sheffield

  • janewilson130 Jane (@janewilson130) reported

    @Plusnet can I ask why I'm being charged for cancelling my service when my contract ended Oct 21 ?

  • BrownBearKS Kartik shah (@BrownBearKS) reported

    @Plusnet called yesterday to be told there’s a network issue where I live, almost 48hrs later and still virtually no reception, any actual updates…?