Plusnet outages and service status in Hill, England

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

• 
  That Barney guy 💖💜💙 (@barney_parker) reported 3 minutes ago from Charfield, England

  Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

• 
  Sean O'Connor (@SeanOConnor6) reported 20 minutes ago from Filton, England

  @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

• 
  Stu Watts (@StuWattsEsq) reported 27 minutes ago from Kingswood, England

  I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

• 
  Stu Watts (@StuWattsEsq) reported 28 minutes ago from Kingswood, England

  Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

• 
  Sean O'Connor (@SeanOConnor6) reported 53 minutes ago from Filton, England

  @Plusnet please help - no news on order placed and paid for on 26th August- unable to get through on Phones - 30 mins in Q before i gave up! Come on guys don’t let a Yorkshireman down.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• 
  peztyke (@peztyke) reported 2 minutes ago

  @JoshCF_ Just switch if the retention team dont offer new customer price. But bear in mind virgin, brsk and a few other companies require a new drill through in the property because they don't use the same fibre line. Plusnet use the same line and bt so it would just be a ont change.

• 
  GM Mark Howitt (@MarkHowitt) reported 4 minutes ago

  @Plusnet poor again making me lose connection another call needed for comp @Ofcom

• 
  Rogue (@barrelrogue1723) reported 5 minutes ago

  AVOID @Plusnet for yr Internet Pull you in with fake fast Internet speeds! After 2 months absolutely slow as ****! Ring up complain same old bullshit its at yr end! No it @Plusnet 's end 100%! AVOID!!! 10+yrs with them and they treat you like ****! Glad ive ended me contract!!!

• 
  James Marshall (@jmgrahit26) reported 8 minutes ago

  @robsterowski @Plusnet BT/EE/Plusnet broadband went down about/before midnight on Monday/Tuesday. Have you rebooted everything?

• 
  Mike Vine (@10mjv) reported 13 minutes ago

  @Plusnet Thanks. So for me to answer a request from PN about changing my service (not at my request), I have to incur potentially significant costs as I am overseas with just my mobile phone for next 30 days and will miss deadline. Can someone in support just call me via WhatsApp? Thanks

• 
  Onetruefraggle (@onetruefraggle) reported 15 minutes ago

  @KaiGWatson Plusnet. Talking to customer service who speak English is all I care about

• 
  MachLoopWales (@MachLoopWales) reported 17 minutes ago

  @Nolberto099 @ArmchairAdml Not missing the point at all. Well done. It's a common business model to increase charges after the 'new customer' period. There's no loyalty either way, just leave and get the same service from Plusnet/EE (same company as BT) for far less. Takes minutes.

• 
  (((Mark Hoffmeister))) 🔼 (@drasnah) reported 18 minutes ago

  @Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.

• 
  Alison Lees (@AlisonMLees) reported 18 minutes ago

  @Plusnet I just phoned one of your other numbers, and the lady who answered was completely useless. Your customer service has gone downhill.

• 
  Tanya Ho (@tho78450) reported 20 minutes ago

  @gary_mutimer @EE Total con. What's the use of being hassled by Plusnet to move to fibre broadband and getting a copper speed. Rank customer service. After five calls (three of which the call was cut) the adviser refuses to repeat their name and eventually tells me "complain online" HOW???