Plusnet

Plusnet Outage Report in Hill, South Gloucestershire, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Hill, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Hill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Hill, South Gloucestershire, England 02/19/2026 13:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Live Outage Map Near Hill, South Gloucestershire, England

The most recent Plusnet outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Wi-fi
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Hill, England

Latest outage, problems and issue reports in Hill and nearby locations:

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @SeanWongUK @Plusnet Hi @SeanWongUK if you have a mo and could share the easy fix you were given by plusnet for this it would be greatly appreciated by two people working from home with no connection! Exactly the same issue as you.

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    I’m going to be taking great pleasure in cancelling my @Plusnet contract very soon. Three line resets so far this evening. Very unreliable service for a couple of years, many attempts to fix, but no improvement. Do yourselves a favour and don’t ever use them.

  • Shosh_ukG SHOSH (@Shosh_ukG) reported from Bristol, England

    @Plusnet your service is an ongoing letdown

  • joannas94 Joanna (@joannas94) reported from Bristol, England

    My 2 wishes for 2020 1) @Plusnet learn customer service and actually acknowledge a complaint 2) @WeAreOpenreach actually sort my broadband instead of giving a useless “update” every week 🙃🙃🙃

  • SeanOConnor6 Sean O'Connor (@SeanOConnor6) reported from Filton, England

    @Plusnet @plusnethelp I ordered Broadband some two weeks ago and no updates! No router and no news - your customer service lines are overwhelmed so I can not talk to them- I have paid for the service yet no news. Please help.

  • barney_parker That Barney guy 💖💜💙 (@barney_parker) reported from Charfield, England

    Hey nice one @Plusnet my contract ended but you didnt tell me and just moved me on to a more expensive tariff. Quality move there for a company who “do you proud” Really impressed with you lack of giving a crap about customers...

  • StuWattsEsq Stu Watts (@StuWattsEsq) reported from Kingswood, England

    Aaaand our first reset for a while, @Plusnet , the moment I join a Discord server. It’s almost like you have customer aggro scripts in place! Can not wait for my contract to stop next week. So much time and money wasted trying to get any reliability out of your service. #shitshow

  • DeeRocker Danni Rochman (@DeeRocker) reported from Bristol, England

    @PlusnetSupport @Plusnet I've also DM'd for exactly the same issue - please send a fix. Two of us unable to work from home.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet children are definitely safe with Plusnet as their service is atrocious and they are more than happy to leave you without internet for days on end whilst still charging you

  • elaereeen ela eren (@elaereeen) reported

    @Plusnet not impressed with the customer service. I tweeted 2 days ago and was asked to dm you, no response since then, am urgently waiting for a response!!

  • mouse5555 Lynn Dixon (@mouse5555) reported

    @Plusnet Third reason it’s not their fault is that offcom only say they have to pay you compensation after you have had no service for 48hrs So according to Plusnet fine for them to take payment for service they are not supplying

  • milesp02 fgbjkx (@milesp02) reported

    @Plusnet hi I'm in Ts12. Mobile has 3 bars but all my apps are saying no service. Text and calls work? Is there an issue

  • jrmelksham John (@jrmelksham) reported

    @EE Thanks for getting back to me. I contacted PlusNet and there was a fault in my area. Took a couple of days to fix. Thanks for your reply.

  • BarnsMCR Barns. (@BarnsMCR) reported

    @Plusnet We are having major issues with connection speed. It's testing at roughly 10% of the speed it is supposed to be. I opened a support ticket but have heard nothing.

  • EloiseKBoughton Eloise Kara Boughton 🌈🏳️‍🌈🏳️‍⚧️ (@EloiseKBoughton) reported

    @Plusnet My internet is down, I've turned it off and tried resetting it. Nothing seems to work

  • HexDSL HexDSL 💖 (@HexDSL) reported

    speeds with @Plusnet gave gone down from 50+mbps to 17.7mbps and apparently theres no live chat on the website now... :(

  • Need2Print Mary Drake (@Need2Print) reported

    @Plusnet hello I've just reported our telephone not working but I couldn't see how to advise you the broadband isn't working too.

  • adam_andreani Adam Andreani (@adam_andreani) reported

    @Plusnet I have paid for my broadband order and you've happily taken my money, but you can't even tell my why my order has been delayed for more than 9 days. Just a cryptic text message and support lines that don't pick up the phone. Can I please get some information?