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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Herne Bay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
Total Blackout (8%)
Live Outage Map Near Herne Bay, Kent, England
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Plusnet Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
@Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?
@Plusnet is there a problem with email/webmail? Was working yesterday but can't get emails on my phone and can't login to webmail
@Plusnet Hi, is your web service down in London? We're getting nothing.
@PlusNet - any hint as to what the problem with email actually is?
@Plusnet Are we nearly there yet? I am waiting for important emails to download. Your servers went down nearly 12 hours ago, surely you have a warning system for when things happen like this not wait till someone arrives to work at 8am.
@Plusnet Hmm no, it's the net connection, not email. Seems the landline is down too. We'll give you a call
@Plusnet @AttieMacdonald yes we Know but no reason or time frame, I have some important emails I need to check if I have and this no reason for downtime and possible fix isn't helping from you, less ctrl C and V and type an answer
@Plusnet any update on your email outage other than the standard response? I’ve had no email all morning and it’s really effecting my business.
@Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews
@Plusnet @Google Do Google know how to send out routers? Not Science. Waited over two weeks now and spoken to three customer service people each with different stories as to why it’s not arrived. Not a great start for a new customer