Plusnet Outage Report in Herne Bay, Kent, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Herne Bay, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Herne Bay, Kent, England 12/04/2023 13:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (6%)

    E-mail (6%)

  5. Phone (3%)

    Phone (3%)

  6. TV (1%)

    TV (1%)

Live Outage Map Near Herne Bay, Kent, England

The most recent Plusnet outage reports came from the following cities: Faversham and Herne Bay.

Loading map, please wait...
City Problem Type Report Time
United KingdomFaversham Internet
United KingdomFaversham Internet
United KingdomFaversham E-mail
United KingdomHerne Bay Internet
United KingdomFaversham Internet
United KingdomFaversham Internet

Community Discussion

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Plusnet Issues Reports Near Herne Bay, England

Latest outage, problems and issue reports in Herne Bay and nearby locations:

  • dknowlton1 Dan Knowlton (@dknowlton1) reported from Acol, England

    @plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.

  • Riphilli53 Richard Phillips (@Riphilli53) reported from Deal, England

    @Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • pong_mcpanda cp (@pong_mcpanda) reported

    @Plusnet @Stuart_stribs Why is it taking so long to fix? 12 hours and counting. Can't even register for your forum to communicate with you because it requires email validation. How many hours will you be broken before you feel a responsibility to give customers proper information?

  • kiteyw Craig Wright 💙 (@kiteyw) reported

    @Plusnet is there a problem with email/webmail? Was working yesterday but can't get emails on my phone and can't login to webmail

  • feministfandang Feminist Fandango (@feministfandang) reported

    @Plusnet Hi, is your web service down in London? We're getting nothing.

  • G6JPG_ jpeg. Let's have 𝒑𝒓𝒐𝒑𝒐𝒓𝒕𝒊𝒐𝒏𝒔 in news! (@G6JPG_) reported

    @PlusNet - any hint as to what the problem with email actually is?

  • stardate1234567 Vada (@stardate1234567) reported

    @Plusnet Are we nearly there yet? I am waiting for important emails to download. Your servers went down nearly 12 hours ago, surely you have a warning system for when things happen like this not wait till someone arrives to work at 8am.

  • feministfandang Feminist Fandango (@feministfandang) reported

    @Plusnet Hmm no, it's the net connection, not email. Seems the landline is down too. We'll give you a call

  • 0Pinger Pinger (@0Pinger) reported

    @Plusnet @AttieMacdonald yes we Know but no reason or time frame, I have some important emails I need to check if I have and this no reason for downtime and possible fix isn't helping from you, less ctrl C and V and type an answer

  • Jmoreels Jonathon Moreels (@Jmoreels) reported

    @Plusnet any update on your email outage other than the standard response? I’ve had no email all morning and it’s really effecting my business.

  • aledrob Aled Roberts (@aledrob) reported from Saltney, Wales

    @Plusnet again email issues at plusnet. Still waiting for a response to a complaint I raised weeks ago and today emails have been down for 12+ hours. Who are the minority doing all the good reviews

  • 65graeme Graeme White (@65graeme) reported

    @Plusnet @Google Do Google know how to send out routers? Not Science. Waited over two weeks now and spoken to three customer service people each with different stories as to why it’s not arrived. Not a great start for a new customer