Plusnet Outage Report in Herne Bay, Kent, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Herne Bay, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Herne Bay and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
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TV (1%)
Live Outage Map Near Herne Bay, Kent, England
The most recent Plusnet outage reports came from the following cities: Margate.
| City | Problem Type | Report Time |
|---|---|---|
 Margate |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Margate |
Internet | |
| Westgate on Sea |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Herne Bay, England
Latest outage, problems and issue reports in Herne Bay and nearby locations:
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Dan Knowlton
(@dknowlton1) reported
from
Acol, England
@plusnethelp Hey Plusnet, I changed my ee sim to a new sim with you, my Plusnet sim hasn’t arrived yet but my current ee sim is inactive. It seems that this isn’t planned very well from your end? Can you help me please? Not a great first impression.
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Richard Phillips
(@Riphilli53) reported
from
Deal, England
@Plusnet my broadband goes up and down more times than a yo-yo what is going on ! And yes I called CS help but gave up after 20 mins
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Annie Appleyard
(@Pollyoddsocks) reported
@Plusnet I agree that the customer service is great, particularly Sammy. However trying to get me to sign a new contract when the fault is with you. I should be getting substantial compensation for all the trouble I have had over the many months.
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lauren🍒
(@laurensc0tt) reported
@Plusnet please help! Wifi router won’t connect to the internet and out of options for things to try. Any suggestions?
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Lloyd Thompson
(@lloyd_t) reported
@Plusnet In the last hour or so it seems to have come back up and is working again. I’ll get in touch if there’s any more problems.
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Doddy
(@doddytyke) reported
from
Penistone, England
@johnnytwoscoops @Plusnet Try this if on Android: Apparently: Settings, Mobile Networks Network Operators Turn off Select Automatically Scan Networks Click on the Network Mine is ok now
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Richard Roe
(@Richard40102393) reported
@Plusnet @C_Gaskell why haven't you replied to my 2 messages, Wednesday and today, service still down, it is a joke
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Amanda Collins
(@amandacollins80) reported
@plusnet 24 hours so far with calls to 3 of our mobiles going straight to voicemail. No courtesy text to let us know the service is down. Not a great start 1 month in. Will seriously have to consider whether we remain with you.
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Stu
(@dr_smithy) reported
@plusnet Morning. I've had an email to say "Unfortunately, we've been unable to take your Direct Debit payment this month". My account says a DD is in place. Help please.
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Doddy
(@doddytyke) reported
from
Penistone, England
@maburgess8 Plusnet that runs off EE. I'd understand if I wasn't receiving any service but I'm able to use it without any issues except from receiving calls and text messages. WhatsApp, Facebook messenger etc. no problems at all. Strange
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Simon Burn
(@smsburn) reported
@Plusnet No problem Emily. Someone at Plusnet found the account and an engineer from Openreach fixed it at the cabinet this morning.
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Andrew Knowles - Social Media Training
(@AndrewExplainer) reported
Hey @bt_uk - where's that £75 card your sales guy promised? You know, the one who called after we told you we were moving to @Plusnet? You'll get it in just a few days, he said. So we waited. After a couple of weeks we spent an hour on chat with your support team.