Plusnet Outage Report in Helston, Cornwall, England
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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Helston, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (67%)
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Wi-fi (17%)
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Total Blackout (8%)
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E-mail (3%)
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Phone (3%)
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TV (1%)
Live Outage Map Near Helston, Cornwall, England
The most recent Plusnet outage reports came from the following cities: Redruth and Falmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Redruth |
Total Blackout | |
| Falmouth |
Phone | |
| Redruth |
Total Blackout | |
| Redruth |
Total Blackout | |
| Penzance |
Internet | |
| Truro |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Helston, England
Latest outage, problems and issue reports in Helston and nearby locations:
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
Is anyone else here a @Plusnet customer? I'm having the mother of all internet hassles at the moment. The router is working and I have wifi but no internet. Are they down? Have re booted etc but to no avail. It's been almost an hour.
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Hev 💙TheNHS
(@braintumourlady) reported
from
Penzance, England
@Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Thraxar
(@thraxar) reported
@PaulKozinski I use plusnet, it’s fine but uses BT Openreach lines so if there’s an issue it can take a bit longer to get resolved. Going to switch to Vodafone probably when renewal is up as they’ve just laid down highspeed fibre on my road.
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Peter Ray
(@Pencilsqueezer) reported
@Plusnet Suddenly my broadband speed has dropped. I pay you for a service. Please provide me with what in good faith I pay you for.
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Lizzie Longley
(@LizzieLongley) reported
I genuinely cannot believe the way I have been totally scammed by @Plusnet . Anyone else had massive problems with them? This is worse than when a woman selling bracelets in Ibiza ripped my last €20 out of my hand and ran off down the strip
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Neil Conley
(@ConleyNeil) reported
@Plusnet we have had no network since yesterday morning. Is it going to be sorted today?
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kirsty bailey
(@CPrincess2709) reported
@Plusnet my WiFi has crashed again. Run through all the tests. Again and still not working. No I don't have a 2nd router to test it out on.
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Dion
(@PaperBatVG) reported
@parfaitmini @Plusnet "Award winning customer service" MY *******
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Trash Bag Boutique - BlackLivesMatter
(@trash_bag_tv) reported
Update: @Plusnet still sucks I wish I'd gone with someone else
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Claire Boyd
(@ClaireB35930509) reported
@Plusnet Is there a reason you don't provide a customer service email address? I would like to speak to someone about being overcharged, but not by phone!
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craig branson
(@mungerville) reported
@Plusnet Suddenly unable to send emails, is there a problem? Worked fine this morning. Sheffield area.
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Natalie
(@acidnat) reported
I find it incredible that @Plusnet has received customer service awards. Is the bar that low? Absolutely dreadful company, will not forgive them for how they're treating my mum at the moment. Counting down the days for me to reach the end of my contract with them so I can cancel.