Plusnet Outage Report in Helston, Cornwall, England

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

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Problems in the last 24 hours in Helston, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Helston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (8%)

4. 

   E-mail (5%)

5. 

   Phone (2%)

6. 

   TV (1%)

Community Discussion

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Plusnet Issues Reports Near Helston, England

Latest outage, problems and issue reports in Helston and nearby locations:

• Mrs. Insomniac Segal (@amandasegal) reported 6 minutes ago from Crowlas, England

  @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

• Mel Potter (@MelJPotter) reported 23 minutes ago from St. Ives, England

  @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

• Hev 💙TheNHS (@braintumourlady) reported 30 minutes ago from Penzance, England

  @Plusnet need to ask if your system is down. My phone and laptop are showing wifi but no internet connection. Have tried rebooting the router to no avail and am chewing up data on my mobile. Help!

• Nigel K (@NDK72) reported 39 minutes ago from Falmouth, England

  4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

• OVLHS (@OVLHSSociety) reported 2 minutes ago

  @Plusnet according to your front page there's no issues with broadband yet it's been down since midnight and you won't answer the phone or respond to any tweets... Rubbish service.

• ⚫ Phil Jewer #FBPE (@philip_jewer) reported 5 minutes ago

  @Plusnet @OVLHSSociety 'Some customers'. It's all of us. Progress though - it's only taken Plusnet 9 hours to admit there's a problem at all... Final straw for me.

• Plusnet (@Plusnet) reported 5 minutes ago

  @OVLHSSociety We are very sorry that some customers are experiencing problems with broadband services this morning. We are working quickly to fix the issue - Curtis, Plusnet Sheffield

• Neil Herbert (@NeilHerbert) reported 5 minutes ago

  @Plusnet @solarwhite100 Quickly? You call 7 hours before even being aware there is an issue quickly? Perhaps you need to invest in some network monitoring and an on-call rota?

• anna milne (@annmilne9) reported 5 minutes ago

  @Plusnet My internet went down around midnight and has not long come back on DT4 area. Not good. Customer services phoneline just says busy/cant answer calls phone back later 2day/2morrow.

• Tecton (@Tecton18) reported 7 minutes ago

  @Plusnet @OVLHSSociety Only some? Seems like a massive outage. Be honest, please.

• Ruth Ducker (@RuthDucker) reported 8 minutes ago

  Experiencing Internet outage @Plusnet via #johnlewisinternet .. my workday has just ground to a monumental halt. When working from home doesn't work. Suddenly realise I spend my entire day on video calls.. so I can safely say deadlines are not happening today.

• redjohn (@Alexand67353610) reported 9 minutes ago

  @Plusnet as many others still WFH and your internet is not working, currently on mobile hotspot. Thank god my mobile internet is not with you. Any update when this is going to be resolved? Can't connect with anyone via phone, your text tech support apparently can't match my acc.

• Rona (@ronaparsons) reported 10 minutes ago

  @Plusnet Yes, you can help. I've had no Internet since the early hours of this morning.

• Ros McIntyre (@Roz_M65) reported 14 minutes ago

  @Plusnet been waiting for broadband to be back on line, no help no support, totally unreliable service