Plusnet

Plusnet Outage Report in Falmouth, Cornwall, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Falmouth, Cornwall, England 12/02/2025 20:40

December 02: Problems at Plusnet

Plusnet is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet @plusnethelp So, the @gmail app on my phone has been asking me for the credentials to my email account several times a day even after the login fault was fixed, yet the login credentials are absolutely fine - anyone know how to fix this?

  • JuppAusEssex Jupp (@JuppAusEssex) reported

    @OpenreachHelp Hi, I’ve spoken to @Plusnet re an outage in CM6 which they say is an external fault since yesterday but won’t get fixed until Tuesday afternoon. Bearing in mind people rely on an internet connection to work from home, is this really acceptable?

  • HelloFromMarcus Marcus Green (@HelloFromMarcus) reported

    If you have fantasised about using @Plusnet for your emails, don't, just don't. We are now on day 6 of emails not working properly. They also haven't done the domain transfer they promised yesterday.

  • stephpb Steph 🍻 (@stephpb) reported from Camden Town, England

    @Plusnet , unfortunately @WeAreOpenreach weren’t able to confirm that we have an appointment, just rather enigmatically that they’ve ‘been in contact’ with you. This contact wasn’t flagged when I was on the phone to you earlier trying to confirm appointment. Can you help?

  • lunarjetman Lunar Jetman (@lunarjetman) reported

    @Plusnet I can log in but get continuous “Fetch” errors so can’t see any emails which means it’s next to useless…

  • EdMiliboob Ed (@EdMiliboob) reported

    @alastairjgilroy @SkyHelpTeam Had exactly the same issue with Sky. After hours of calls to support they refused to admit it was an issue their end so I left in my cooling off period, moving to Plusnet. The instant the line was switched over to Plusnet all devices could again connect to Netflix.

  • JackieSully123 Jackie Sullivan (@JackieSully123) reported

    @Plusnet still no WiFi since 12th Nov, we live in a rural village this provides a vital lifeline for home workers and vulnerable people who can’t do online shopping or speak on FaceTime to their families. ETA for fix keeps moving!! Please help!

  • Irenevolpina2 Irene Fuchs (@Irenevolpina2) reported

    @Plusnet Totally unacceptable that since Tuesday no email service and no obvious end in sight, so much for all your plaudits for great customer service, this service is non existant

  • AndyRead78 Andrew (@AndyRead78) reported

    @Plusnet @HelloFromMarcus Same old generic response. Seeing the number of people posting about issues I’d suggest most users can’t access their emails, me included. How about an update on what the actual issue is or haven’t you figured that out yet? 😳

  • Queer_Scot Legally Astute (@Queer_Scot) reported

    @GemmaKennedy13 @Plusnet Just cancel. I find that makes people listen