Plusnet

Plusnet Outage Report in Falmouth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Falmouth, Cornwall, England 12/05/2025 03:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • onthewayne The Fortress Of Miller-tude 💙 (@onthewayne) reported

    @sweet_exile @plusnethelp 2 days!? (Now 3 days) Appalling from @Plusnet, no contact or update on your open incident. Simply dreadful customer service.

  • TBarnesGrasmere Tom Barnes (@TBarnesGrasmere) reported

    Is anyone else experiencing @Plusnet outage? Had heavy rain in our area and the wifi/signal seems to have completely gone #Grasmere #Lakes

  • marcuskerr Marcus 💙 (@marcuskerr) reported

    @plusnethelp The issue I have is that this is the best service you can offer, the only fault is the lack of infrastructure investment. I'm sorry if the woeful speeds are embarrassing but you should try uploading a rendered video file for work using it. #plusnet #btopenreach #broadband

  • MarkSharks13 Mark Thorley (@MarkSharks13) reported

    @TalkTalk Thanks for the reply, but my issue is actually with @Plusnet - the original tweet asked them for assistance, but not heard from them. @plusnethelp why are my speeds regularly 20 - 30mbps slower than the month before we switched to you?????

  • hiljdavidson Hilary Davidson (@hiljdavidson) reported

    @plusnethelp Dear PlusNet, It used to be the case that I could raise a ticket for support even after the telephone lines were closed, why do you deny this access? I have an upload speed issue, & would like to gain your support. #RSVP Including @MrOakRoom for technical Responses.

  • frank10743117 frank (@frank10743117) reported

    @kevinhandley @Plusnet Don’t mate plusnet are awful I pay for 50-68 mbps and barely get 30 been on hold for 3 hours and they’ve not done anything

  • Jediwilt Jared (@Jediwilt) reported

    I've come home to Sky TV, even better is the thought that next Wednesday I will come home to broadband that isn't provided by Plusnet! So glad to finally be rid of poor wi-fi, hopefully Sky will do much better, hardly difficult really.

  • katie4249 Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @geordie_julie @MartinSLewis @MoneySavingExp We have just moved away from Plusnet as we had nothing but problems with slow speeds on fibre extra. Their technical and customer service is awful. All they ever do is threaten you with a £65 bill for engineers.

  • dmosaheb Dharmendra Mosaheb (@dmosaheb) reported from Hillingdon, England

    @plusnethelp hi there. I have just joined Plusnet. Got an email saying that my phone package is ready to use. Does that mean that I can connect my WiFi router from today. Need it asap as I need to work from home. My current supplier has switched my service off.

  • koka50 koka (@koka50) reported

    @plusnethelp Now 3 months and the unpaid dispute regarding the fraudulent use of my details has been resolved . All plusnet is interested in is to close the case while my credit file is still left in tatters. Very poor customer service. Utter shambles