Plusnet

Plusnet Outage Report in Falmouth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Falmouth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Falmouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Falmouth, Cornwall, England 01/16/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Falmouth, England

Latest outage, problems and issue reports in Falmouth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    Day 4 of @btsport @Plusnet issues. Any updates? Any workarounds or compensation plans? Spoke to BT tech support and told it's a known major issue escalated to highest level but customer service teams still seem unaware.

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @Plusnet @oldmangaming78 Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • JWBG1 Jema G (@JWBG1) reported

    Please could someone at @plusnet tell me how a webmail-only (ex-Madasafish) customer can contact you to report a problem?

  • haveablowtinman Peter Morris (@haveablowtinman) reported

    @Rob_Rolls99 @btsport @Plusnet Spoke to BT tech who after some time said it was a known issue between plusnet and BTSport app. Raised to highest level but they don't seem to be getting anywhere. Works on non plusnet networks

  • kassiewalker Kassie Walker (@kassiewalker) reported

    @Plusnet Shame you didn’t have this when I was a customer a few weeks ago

  • MissyP187 Kirsty Powell (@MissyP187) reported

    @Plusnet I’ve messaged 3 times today regarding yet more issues with our connection which have all not been responded to. We have had months of rubbish service that still isn’t resolved. I am now reporting to OFCOM.

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @haveablowtinman @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • Rob_Rolls99 Rob Rolls (@Rob_Rolls99) reported

    @haveablowtinman @btsport @Plusnet Yeah I’m having this issue too, can’t log in to BT Sports App on any device connected to WiFi, also can’t even log into MyBT on any device connected to my WiFi

  • 2_4_Flinching 2 for flinching (@2_4_Flinching) reported

    13 hours later(been off since 7pm) and still no connection. Wonderful quality of service @Plusnet

  • JWBG1 Jema G (@JWBG1) reported

    @Plusnet Back to square 1 - if I call the Customer Service number I am asked for my Plusnet phone number. I don't have one as I'm a webmail-only customer. So I can't get through. This is why I tried Twitter.