Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 11/27/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • crhein272 Christian Rhein (@crhein272) reported

    @Plusnet Hi yesterday an engineer from Open reach was meant to come to my house to connect my overdue broadband. They never came.I got in touch via phone and was told that you will chase the supplier and get in touch shortly. But nothing happened. No engineer no message from you

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @Plusnet Please help. I’ve recently left BT mobile to come to plusnet and have no service whatsoever! My number should have been transferred in the move but I understand there is a problem with “port”. I don’t have my old number and there is no service on the new number.!!

  • Spheron1 Edward Dore (@Spheron1) reported

    @carlheaton @Plusnet @TalkTalk I ended up having to cancel the Plusnet order and went with Zen instead. Not that they were much better in the end as they weren’t able to do basic troubleshooting of congestion on their own network.

  • Barrybs1 Barryb (@Barrybs1) reported

    @Plusnet Hope it's easier than swapping mobile sims. 5 days later, no number, no network (no calls), no data. Just a phone that doesn't work. Can't keep in touch with my vulnerable mum, because she doesn't have WiFi. Many, many promises. Not one has come to fruition. I am anxious.

  • carlheaton carl^ (@carlheaton) reported

    Was a happy FTTC customer with @Plusnet , ordered FTTP as a new customer with @TalkTalk so I could test it out fully, no mention of transfer, just a different/new product. I can't say I'm massively surprised TalkTalk has disconnected Plusnet without my permission but WTF...

  • Maribellmouse Marianne (@Maribellmouse) reported

    @bex1884 @Plusnet It’s absolutely shocking isn’t it! Surely it’s miss selling to offer a service you know you can’t provide?!

  • Tomichenko Tom Herbert (@Tomichenko) reported

    @Plusnet Good morning, I'm now on my 5th day with plusnet mobile and yet to have my old number ported over correctly or even be able to use data or message, yesterday I was able to make calls but today I can't even do that. Any chance I could get the service I'm paying for? 😮‍💨

  • TolhurstRob Rob Tolhurst (@TolhurstRob) reported

    @Plusnet am receiving lots of literature from various companies advising my property now has full fibre potential, however I can’t see that it’s a service plusnet offer, what can be done?

  • Tweeter1804 Dunn (@Tweeter1804) reported

    @bt_uk I have contacted plusnet and I know the problem is at their end. I’ve seen complaints regarding this going back as far as 8th April and nobody seems to have any idea when it will be sorted. Shocking they are still taking on new customers when they know they are unable to “port”!

  • morgyoara Morgan O'Hara (@morgyoara) reported

    Help me @Plusnet I've got your service but no login or emails from you. I need to make changes to my account but the 45 min phone call ended up with refusal to help then hanging up. Zero out of 10!