Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 05/11/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • fredwilliams439 fred williams (@fredwilliams439) reported

    @Plusnet It sounds like Plusnet is in big trouble at the moment, People can't get their emails and those who can can't send any. The staff are not being honest about what's going on or when the problem will be fixed. Not good for business at all.

  • Crabbymedic999 richard crabb (@Crabbymedic999) reported

    @Plusnet no internet for over 12 hours down in Selsey. Best be fixed for the rugby later.

  • MrMohtas Tom Sturge (@MrMohtas) reported

    @virginmedia Too slow, gone with @Plusnet instead

  • jh31334 John Hayden (@jh31334) reported

    @Plusnet @Roberthastosay I am still down after 3days.

  • mckmid Pete MM (@mckmid) reported

    @Plusnet and will days of unavailable service be credited?

  • KevRJones Kevin Jones (@KevRJones) reported

    @Plusnet I see email is back down again this morning. Could download by not send yesterday, today can't even download!!!

  • IanIgrieve Ian Grieve. 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@IanIgrieve) reported

    @micheloola @StalkerMaw @wgsaraband There could be a number of reasons as to why you never got service. Openreach do not cancel orders. Whatever the problem was I can assure you Plusnet would have been informed. May I suggest you contact Ofcom regarding. All the best, Ian

  • HillPollock Stephen *******-Hill (@HillPollock) reported

    @fraserboyd Yes ME for 2 days now. Disgraceful! Will they give us a credit? I bet not!Just this message that says nothing! "Major Email Outage Hits Plusnet’s UK Broadband ISP Customers UPDATE2..its 2 days now.Are they still damping down the bonfire and barbeque.Get on with it please Plusnet

  • lubid66 Lesley Clarke-Round (@lubid66) reported

    @Plusnet Email is still down (is this day 3 or 4!) and your update basically says the same thing since day one. Nothing is improving. This is getting ridiculous now. Can we have a real update - have you been hacked and should we be concerned for our personal data?

  • sameenarahman22 sameena (@sameenarahman22) reported

    @Plusnet I’m really disappointed with your approach to recycling modems. I called asking one of your customer service advisors what to do with an old modem and he said whatever ( in simple terms). Large companies need to do a lot more when it comes to recycling.