Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 01/31/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet @woolcycle Well not only is your email not working, I can’t now access your website to check for updates - what is going on and why are not not posting more regular updates

  • EltontoNick The Calmer Llama (@EltontoNick) reported

    @Plusnet @Forestvon thats incorrect. Still getting the service not available page. Don't you have *any* real time monitoring?

  • AppsNigel Nigel Apps (@AppsNigel) reported

    @Plusnet while some email now seems to be getting through - none of yesterday’s email have arrived. Why are you still not able to inform customers properly of what problems have happened?

  • NatWorldPhoto ↻ąէ (@NatWorldPhoto) reported

    @Plusnet so after 24 hours of plusnet’s email servers being down, are you seriously saying that all Wednesday’s emails have been DELETED????? #Plusnet

  • PeterHydes Peter Hydes (@PeterHydes) reported

    @Plusnet @Gottzy Email still down for me. My SMTP client asks me for my password (normally automatic) and says that Plusnet server can't accept it saying that"it is a temporary problem" Cold boot of PC doesn't solve the problem.

  • Hughgles HuggyT (@Hughgles) reported

    @Plusnet @SteveC_SC But what about yesterday’s missing emails? Absolute silence from plusnet despite numerous questions about this. Absolutely awful customer service

  • miketoons Mike Roberts 🎨✏️ Proud Citizen of Nowhere (@miketoons) reported

    @Plusnet Seriously poor service. I’m waiting for an important email to set up a new energy account (thanks to UK’s energy market meltdown) and nothing is getting through.

  • jodenan Alison Jacobs (@jodenan) reported

    @Plusnet @TonyOcton I'm trying to log into my emails and I can't but the website is telling me I should be able to. I can only hope that this will fix the problems I've been having for weeks. I'm in the cooling off period for a new contract and I'm tempted to go elsewhere.

  • guidomathison Guy Mathison (@guidomathison) reported

    @Plusnet I know you’re having issues with e-mail. I am starting to receive mail now but I can’t send and I have a very urgent e-mail to send. Can you please advise current position.

  • KarlNewbold2 Karl Newbold (@KarlNewbold2) reported

    @Plusnet Hello. I am having problems signing into my community account. I have sent 4 reset my password requests but i have not had any replies what so ever. Thank you Karl (plusnet customer)