Plusnet Outage Report in Redruth, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Plusnet
Plusnet is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
-
Internet (69%)
-
Wi-fi (13%)
-
Total Blackout (12%)
-
E-mail (4%)
-
Phone (1%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
-
Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
-
Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
-
Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
-
Prattys naughty cupcake.
(@prattys_magda21) reported
bigger amounts of money out of their customers! I feel I should have a reduction as it wasn't my damn fault! And they got best customer services award? Don't make me laugh. The one I spoke to today had me in tears of distress and frustration! Get your act together plusnet! 😠
-
BigSis
(@shesmattysgirl) reported
So @plusnet text to request payment for a service I thought had expired after pre payment but I have to pay an unknown 3rd party who will contact me? Why is this like a undercover drugs or arms deal ? If I dont pay do I get a horses head on my porch
-
Sarah-jayne Gilbert
(@gilby1985) reported
@Plusnet @plusnethelp 1) you disconnected us instead of upgrading our package and now we have been left with no internet connection for 4 weeks and counting. No one will take responsibility for the issue! An issue that you created! We work from home and depend on the internet for work.
-
Robert Priestley
(@RobertPriestl20) reported
Honestly, anyone thinking of joining @Plusnet, please don't. Only been with them 41 days and i don't think i have had 2 straight days of no problems. Wish i stayed with @vodafone or went with @BT... However now im trapped for another 17 months :(
-
Golfer
(@Beltonparkgolf) reported
@Plusnet @plusnethelp Now a full day after our new broadband supply should have been up and running. No email, no text, no nothing. Not a great start to our journey together. A great example of bad customer service. Here's hoping 'the only way is up' 🎤🎶
-
Emily Atkin
(@EmilyAtkin9) reported
@Plusnet still haven't returned my money to me. 5-7 working days was supposedly the earliest they could return it. It's been 14 days since the first complaint. £270 stolen from me and my children. See you in court for emotional damages!!
-
Ellen Jones
(@ellenisalways) reported
@Plusnet Suddenly no internet. Phoned custo services. Told engineer would visit next day 8am and 1pm. I had to take morning off work. Waited 5 hours. No-one turned up. Customer services told me my compensation for this is £25. This isn't enough. Very unhappy.
-
THOMAS
(@IllSupremus) reported
here’s the kicker. plusnet uses the ee network. like... i get more bang for my buck and lose absolutely nothing.
-
colin blakley
(@audiosea) reported
@Beltonparkgolf @Plusnet youve got no chance.......worst customer service ive ever known. 2 weeks since I initiated a house move, and still no broadband
-
Robert Priestley
(@RobertPriestl20) reported
@Plusnet where can a customer name complaints? I have been with plusnet for just 43 days and i don't think 3 days have gone by without issues, and not one day where you have delivered the minimum speed promised. Surely this is a break in contract?