Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 11/25/2025 09:50

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (4%)

    E-mail (4%)

  5. Phone (2%)

    Phone (2%)

  6. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • kayfabedaniel Kayfabedaniel (@kayfabedaniel) reported

    I have no idea how @Plusnet wins all these awards they must buy them it’s the worst service I have ever experienced sick of all the connection problems

  • JulesEwartSuff Jules Ewart 🔶 (@JulesEwartSuff) reported

    @Plusnet I’m going public! If you’ll allow someone to use my number but won’t talk to me then I’m going to the next level - get your customer services to stop - it’s Freud! Take responsibility!

  • NikeshGorsia Nikesh Gorsia (@NikeshGorsia) reported

    @plusnethelp my inbox is apparently full again after deleting my emails on outlook. Back on plusnet webmail I have an apparent 2400+ emails but your tool is so slow it won’t show a single email. What options do I have apart from cancelling my service with you?

  • touchtheworld6 // Adam // (@touchtheworld6) reported

    @traveleatslay Plusnet, think they use EE network so signal is great.

  • shuhel Shuhel (@shuhel) reported

    @OpenreachHelp Hi - My broadband has pretty much been unusable since Monday AM. A fault has been raised by Plusnet for Openreach to have a look. Issue is yet to be fixed and Plusnet aren't able to give an update. Mega annoying as WFH. Is this something you can have a look at?

  • cockernee gary nicholls (@cockernee) reported

    @Plusnet amazing first day with you. No router. No footy. No internet. Poor customer service. Took my money. Never processed order. Lies. Did I mention NO INTERNET

  • bidmead_sally Sally Bidmead (@bidmead_sally) reported

    @Plusnet an engineer was supposed to be here today but I guess they're not bothering? Now on day 15 of no Internet and my daughter is on day 8 of no education. You won't fix the problem and you won't let me cancel. I'm so sick of this

  • SheffySheffield Simon Sheffield (@SheffySheffield) reported

    @Plusnet can anybody tell me how you start the procedure of cancelling my contract. I have had problems with my internet since October, after going around in circles with less than helpful customer service nothing is resolved.

  • Esqhyy EsqhyyFN (@Esqhyy) reported

    WiFis been gone for the last 40h. **** you @Plusnet

  • tracy_coxey Tracy Coxey (@tracy_coxey) reported from Fleetwood, England

    @SkyHelpTeam if we moved to sky how soon could the service be up and running, been badly let down from change over from john lewis to plusnet (same company) and no internet for 5/7days we both work from home!