Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 12/14/2025 23:15

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • joseyong7 JY (@joseyong7) reported

    @Plusnet not impressed with my coverage. I lose internet and have to reset (light flashing)all the time. I didn't have this with my previous provider. I'm a central urban household. My wifi shouldn't be this bad. I need you to sort it please.

  • Newton4Maryport Steve Newton (@Newton4Maryport) reported

    Thanks @Plusnet @plusnethelp... Line went live today, no router... Customer support say it's not even despatched. So that'll be least 5 days without broadband for us, and homeschooling to do for a GCSE year student. Not a good impression - new customer. "That'll Do!" #ThatllDo

  • adamjhendry Adam (@adamjhendry) reported

    @unihomes @Plusnet where the hell is our new router? been without internet for a week. missing online lectures. Got to be the worst costumer service i’ve ever experienced 🤬

  • beaso698 Matt (@beaso698) reported

    @Plusnet I tried sending you a PM about the dire service I am currently receiving but you haven’t bothered replying in over a week. I am supposed to be on unlimited fibre but am lucky if I can manage 3.5 Mbps download speed.

  • SimonCoopey Simon Coopey 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@SimonCoopey) reported

    Well @Plusnet is off to a great start. "We're going to transfer your service several days later than you asked for, oh and also you're keeping the landline number you didn't want to keep".

  • RachelSP96 Rachel Patterson (@RachelSP96) reported

    @Plusnet when you’ve not been able to teach properly this week because your internet goes down every two minutes. #feelingannoyed!

  • DaveDogfish Geoff Parr (@DaveDogfish) reported

    @Plusnet Who do I talk to at Plusnet to get some action to rectify for some truly lousy customer Service

  • FionaHarvey30 Fiona Harvey (@FionaHarvey30) reported

    @Plusnet why has our internet service got so much worse since you provided us with a new router? We pay a lot of money for unlimited fibre optic. Now looking at other providers. Please reply

  • tom_40A_guard Tom (@tom_40A_guard) reported

    Must compliment @unocomm on my broadband switch. Conducted with no issues and an immediate improvement in performance over @Plusnet. Looks like the issues they couldn’t locate were their own - their “award winning” service was truly dire!

  • NOMIS81 nomis 🇬🇧 (@NOMIS81) reported

    Just looked at my contract end date with @Plusnet im very excited to say 4 months left then im outta here useless broadband almost never connects and they say its working properly