Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 02/12/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • EleniZazani Eleni Zazani 🏳️‍🌈 (@EleniZazani) reported

    @Plusnet Hi Jess, I’m not allowed to DM you since you don’t follow my account. I’m still experiencing connection problems, I have tried all the recommended fixes.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @Blanche1883 @Plusnet So annoyed at companies who fob us off with trite excuses, instead of coming clean, it doesn't help!

  • TonyOcton TONY OCTON (@TonyOcton) reported

    @hundredabovedh @Plusnet I have many email addresses but the one my customers send orders quotes and problems to is the one that is affected! As I can’t see what’s been sent and from who how can I respond via other email address????

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @wrathofgod @gnarlybole @Plusnet Not very good customer service at present. We need a real, proper update.

  • duxastroman Pete Hill (@duxastroman) reported

    @plusnet email is up again! but b4 knowing it was a central problem I sent a test gmail to my plusnet account that still hasnt arrived - it tells me ‘plusnet cloudmark gateway server unavailable’. Plse confirm you rejected incoming emails and explain if theyre lost forever

  • AlanJSlater AlanJSlater (@AlanJSlater) reported

    @wrathofgod @Plusnet I think if you check tweets and replies on their twitter, there are links to service status... at least there were earlier.

  • AiberdeinQuine Little Mo (@AiberdeinQuine) reported

    @Plusnet Rubbish. Login proving to be impossible, unfortunately, for me and others.

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet According to DownDetector, they’re having a widespread email outage.

  • AK90881221 Dr M S (@AK90881221) reported

    @Plusnet I can receive emails, but still CANNOT send email. SMTP server issue. It is 36 hours now! When will it be fixed? What compensation will you provide?

  • gnarlybole Gnarlybole (@gnarlybole) reported

    @AlanJSlater @wrathofgod @Plusnet As others have said, they’ve never had the best customer service. Probably the result of being bought out by BT.