Plusnet outages and service status in Redruth, England
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Full Outage Map
- Plusnet generated 0 outage signals in the last 24 hours around Redruth, including 0 direct reports.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Problems in the last 24 hours in Redruth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Redruth, England
The most recent Plusnet outage reports came from the following cities: Truro.
| City | Problem Type | Report Time |
|---|---|---|
 Truro
|
Internet | 1 month ago |
|
Truro
|
2 months ago | |
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Redruth
|
Internet | 3 months ago |
Community Discussion
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Plusnet Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Mel Potter (@MelJPotter) reported from St. Ives, England@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Mel Potter (@MelJPotter) reported from St. Ives, England@Plusnet is anyone available to help please?
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Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled π trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Nigel K (@NDK72) reported from Falmouth, England4 X 10gb @EE sim only contracts at Β£8 a month each will do! Was paying Β£45 a month with EE and Plusnet for less, now Β£32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up π Great customer service too.
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Flower Pot (@FlowerP79667758) reported@WeAreOpenreach day 8 of no internet. The pavement was dug up and our internet connection stopped. Calls to Plusnet who arranged Openreach to come out yesterday to find the fault. Openreach came yesterday and identified there was a break in the wire that was caused when the pavement was dug up. I was informed that Openreach would be out today to dig a smaller hole and fix the break. My husband spoke to Plusnet who said Openreach would update Plusnet on the 13th May. There is clearly a breakdown in communication between Plusnet and Openreach. My expectation is that Openreach will be out today, as promised, and restore our connection to the internet. We are unable to use our laptops or IPads. Even our door bell is out of action. We do everything online and this is just not acceptable. Particularly as the engineer yesterday informed me yesterday that he could not understand why we had been kept waiting for so long as they did not like leaving people off line for very long. This is not acceptable. To add insult to injury Openreach did not inform us the pavement was being dug up and therefore we did not move our car. Our drive was blocked from 9 am to 4 pm.
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Stoic_Patriot (@Stoic_patriot25) reported@JoshCF_ Plusnet 27.00 300 up and down hand no price change in 5 years.
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π Νπ―Νπ¦ΝπΝπ«Ν ΝπΝπ₯Νπ’Νπ©Νπ±Νπ¬Νπ«Ν (@brianwhelton) reported@R4CK4TT4CK @bt_uk You do know Plusnet are BT? I was with them until they moved all their business customers over to BT. The Plusnet customers service team (not that I had much cause to contact them) were awesome.
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Edward Grefenstette (@egrefen) reportedPretty disappointed with @Plusnet and @WeAreOpenreach. Engineering visit booked via PlusNet. OpenReach engineer shows up without ringing bell, slaps fibre entry point on some random side of the house, leaves without checking in. PlusNet complaint emails just bounce back. Great.
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KewCogs (@KewCogs) reported@ArmchairAdml He could switch to plusnet which is actually owned by BT and gives a similar service, but as a new customer, he gets the introductory rates.
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(((Mark Hoffmeister))) πΌ (@drasnah) reported@Plusnet I'm a new broadband customer effective yesterday having left EE. Your service supposedly faster 900 seems slow and glitchy. Is this the new norm do I need an engineer to call rd to check set up? I've messaged your tech bot guys and awaiting there response. Unimpressed.
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Coltan π΄ββ οΈπ¦πΊπ¬π§πΊπΈ (@ColRFX) reportedWhen you're on hold, the plusnet message says we can contact you online - How? All the contact options I can find just lead to community, call, sign language... Is there some way to message plusnet support?
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(((Tim from Radio Clash))) π π³οΈβπππ€ππ€ (@radioclashblog) reportedSadly we are still last mile copper here, no Community/Open Reach fibre yet but we do have Virgin Media (old cable)... Yes I know...but I suspect support will be as **** like nearly all of them now....if Plusnet wasn't dropping phones and Zen wasn't hyper expensive I'd use them.
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Dan (@villanews11) reported@bt_uk how do I cancel my contract as I dont want to renew due to plusnet doing it cheaper
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DerylLynn on strangerβs island (@DerylLynn) reported@LordoftheSplash I have told them that they can no longer access the neighbours just action bad as it is on my property . Also today I have spent hours informing people of my new email address . As I have Starlink I was only using Plusnet for landline and email address anyway