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Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

Why is my Plusnet service not working?

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Full Outage Map

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Plusnet. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  • 67% Internet (67%)
  • 15% Wi-fi (15%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 1% TV (1%)
  • 1% Phone (1%)

Live Outage Map Near Redruth, England

The most recent Plusnet outage reports came from the following cities: Truro, and Redruth.

CityProblem TypeReport Time
Truro E-mail 11 days ago
Redruth Internet 1 month ago
St Ives Internet 8 months ago
St Ives Internet 8 months ago
Hayle E-mail 9 months ago
Truro Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • NDK72
    Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • MelJPotter
    Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • amandasegal
    Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter
    Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • midslibrarian
    Midlands Librarian (@midslibrarian) reported

    @Plusnet 24 hours still no internet. Already have a day of work to make up over my weekend, still can’t do it, and no mobile signal in my house unless I hang upside down from a light fitting - any chance you will admit there is a problem yet?

  • DeliciousLegacy
    The Delicious Legacy Podcast (@DeliciousLegacy) reported from Ealing, England

    @midslibrarian @BTGroup @Plusnet Still without internet down here! 10 hours now!!!!!

  • piptastic86
    Pippa (@piptastic86) reported

    @plusnet beyond frustrated now! When you decide to respond please let me know how to make a formal complaint

  • chasingbrownies
    escape-the-mainstream.co.uk (@chasingbrownies) reported

    @FiMBeckett @Plusnet **** !!!

  • JackalopeMyth
    Jack Brown (@JackalopeMyth) reported

    @Plusnet @grqc Been a day, still no service, no word of what's going on, website still claims everything is fine, I have DM'd and had no response

  • naz2012
    Naz (@naz2012) reported

    @plusnet your need to embrace social media and TELL people when there is an outage with a resolution time. It’ll prevent huge call volumes. Your status page wasn’t updated and neither was a pre-recorded message on your support line. #basics #fail #outage

  • sparkslabs_com
    Michael «*» (@sparkslabs_com) reported

    . @Plusnet My phoneline and broadband have been taken down this morning without any notice for what appears to be pre-planned work - out phone mast has been taken down. Why haven't you notified me of this in advance, and when is it going to be fixed?

  • FiMBeckett
    Fi (@FiMBeckett) reported

    @Plusnet just can’t believe as a new customer I ordered broadband & phone service from you mid August with a 5-7 days connection, you said connection would be 19 Sept and now you are saying 30 Sept…. Appalling start to@our relationship

  • Plusnet
    Plusnet (@Plusnet) reported

    @Parag3791 Earlier today, some customers experienced problems accessing their emails and accounts in Plusnet Member Centre and connecting to their broadband service. We worked quickly to resolve this and we’re very sorry for the inconvenience caused. -James Sheffield

  • leedsfan72
    Chris Eyre (@leedsfan72) reported

    @Plusnet You worked quickly? 51 minutes on hold before I finally hung up - what happens when you work slowly? Your service is shocking and I will be raising a formal complaint next next week.