Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 12/03/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (66%)

    Internet (66%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (5%)

    E-mail (5%)

  5. Phone (2%)

    Phone (2%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Why is Plusnet not updating us on why we are not being provided with a service. They say they will provide updates but never do!

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Are Plusnet managers on strike? I have been told the case has been escalated and have requested and been waiting for a managers call for days, but been told no managers are available. Appalling service!!

  • Jacdee2017 Jac2017 (@Jacdee2017) reported

    @Plusnet Plusnet say they are here to help, no they are not! Took over our broadband on 2/11/2022. After numerous calls it went live on 07/11/2022 for several hours. Has stopped working but Plusnet keep fobbing us off!!

  • will_carver Will Carver (@will_carver) reported

    @Lizzy11268 @Plusnet That is all. Customer service is brilliant.

  • HansenKatja Katja Hansen (@HansenKatja) reported

    @Plusnet our WiFi keeps cutting off. Is this a router problem or area wide issue? I'm in Moray Scotland

  • pemlife Nicola (@pemlife) reported

    @Sarah_RedMeeple @Plusnet Same. We got told an external engineer was needed as the issue was at the exchange box, so we wouldn't need to be here. Luckily we were in as the engineer turned up at ours. But I had to call to check as online just showed 'engineer requested' with no date/time.

  • Sarah_RedMeeple Sarah (@Sarah_RedMeeple) reported

    @pemlife @Plusnet LOL that sounds about right.. I actually understand service problems, they happen, but less so companies making huge profits that wash their hands of direct financial / employment impact on their customers because 'you signed the small print'.

  • pemlife Nicola (@pemlife) reported

    @Sarah_RedMeeple @Plusnet I got £8.40 for mine being out for 4 days. I spent £30 in that time on extra data. (Not plus net) Also to add insult an engineer turned up on day 2, started looking at the issue and then packed up and left as he realised he should have been next door.

  • PeteSutton Pete Sutton (@PeteSutton) reported

    @Plusnet Found a fix - Tried Opera, couldn't connect, suggested I try prefs/system/'Use DNS-over-HTTPS instead of the system’s DNS settings'. Worked straight away, same computer, same router

  • rhatica_gazma Ruth Marx (@rhatica_gazma) reported

    @Plusnet My broadband has been down since just after 5 this evening. There is an orange light flashing on my router. I'm in the N5 area of London. Is Plusnet aware of an outage?