Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 02/17/2026 17:10

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (64%)

    Internet (64%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (8%)

    E-mail (8%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet we've no mobile service but you're showing no service issues? Can you help please?

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • MelJPotter Mel Potter (@MelJPotter) reported from St. Ives, England

    @Plusnet is anyone available to help please?

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • cookingincornw1 cookingincornwall (@cookingincornw1) reported

    @Plusnet Can I have a transfer service put on my phone

  • jermyn55 Paul Jermyn (@jermyn55) reported

    @Ofcom, you keep telling us to send scam messages to 7726 BUT what if the provider does not support this option i.e. @Plusnet so perhaps you should make it a requirement that all providers do allow its customers to do so ?

  • watton2_karen Karen Watton (@watton2_karen) reported

    10 days now @Plusnet with no signal in the bedroom, is this really acceptable????

  • JinxVirusGamez Jinx "Lezbo" Gamez (@JinxVirusGamez) reported

    @ShineyCat @Plusnet Yeah, this is ****, and it's not a great look for @Plusnet either.

  • Plusnet Plusnet (@Plusnet) reported

    @garethdrake further investigation and repair. Their estimated response time is by the 17th of June but, with it being an external fault, this is only an estimate and they'll fix it sooner if they can. Our faults team will contact you once have an update. Regards, Emily Plusnet Leeds

  • Plusnet Plusnet (@Plusnet) reported

    @taxi_paul Thanks Paul! Great to hear that things seem to be working well after this. Please let me know if you have any further problems. Regards, Emily Plusnet Leeds

  • acr4mpshee Crampshee (@acr4mpshee) reported

    .@Plusnet pretty poor customer service. No answer to my query, no service for hours. Lost time in working day due to lost connection and no updates on your site/Twitter feed. Maybe less PR on TV with the big Yorkshire lad trying to be funny and more focus on customer service?

  • cookingincornw1 cookingincornwall (@cookingincornw1) reported

    @Plusnet Sorry still need help didn’t see reply

  • RodGray87 Fly Cup (@RodGray87) reported

    @Plusnet I'm back in the UK now. I lost about £30 from obscene Plusnet roaming data charges just by turning on my phone. £6 per MB and no data purchase option is daylight robbery. So unless you can help with that, then no I probably don't still need help. Thanks for asking tho.

  • mikeyposh58 MIKEYS (@mikeyposh58) reported

    @trainer54321 @claudelittner @TalkTalk I have had no problems with Plusnet. The help line is in this country. Believe they are Sheffield based.