Plusnet Outage Report in Redruth, Cornwall, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.
Full Outage Map
E-mailProblems in the last 24 hours in Redruth, England
The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Plusnet
Plusnet is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Plusnet users through our website.
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Internet (69%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (4%)
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Phone (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Plusnet Issues Reports Near Redruth, England
Latest outage, problems and issue reports in Redruth and nearby locations:
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet we've no mobile service but you're showing no service issues? Can you help please?
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Mrs. Insomniac Segal
(@amandasegal) reported
from
Crowlas, England
@Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!
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Nigel K
(@NDK72) reported
from
Falmouth, England
4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.
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Mel Potter
(@MelJPotter) reported
from
St. Ives, England
@Plusnet is anyone available to help please?
Plusnet Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Slack
(@jslack3) reported
@Plusnet Your wifi is a joke. Asking me for my password again. Saying it’s wrong when it’s right. This is the second router I’ve had and same issue. What you going to do to sort this time?
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Dutton
(@dutton_craig) reported
@plusnethelp @Plusnet moved home 2 weeks ago and ever since, my wifi is constantly dropping out. Tried the instructions to change the channels etc but same issue. Terrible service considering I had to pay +£100 to move and your next suggestion was paying for a new router.
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Get Vaccinated, you selfish ********.
(@strudders2112) reported
Whhaaa “we’re not throttling you.” whhaaa “it’s as fast as your line can support” bollocks, here is my old speed tests. Whhaaa “we have your port set to 80.” sticks at 59.99 MBS.. plugs in new talktalk router.. 65 MBS... yeah I did Do my CCNA you know... fu plusnet..
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Deborah J
(@Isolde1231) reported
@MrsTWymer @virginmedia I confronted my provider with the fact I could go elsewhere and they dropped my bill accordingly. Plusnet via John Lewis/Waitrose. Excellent customer service and good speed in leafy Finstock
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Phil
(@gotbadger) reported
My @Plusnet fault ticket that I've had open since the 12th got automaticlaly closed after no reply... Whats the point with this company? Got another 12 months of this high level of service to look forward to. If anyone has escaped a PN contract before please let me know.
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Jessica Baker 🌙✨
(@JessBoneBreaker) reported
if you ever want free radio with all the latest hits playing all day just try to cancel your plusnet account
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Charlie Cottam
(@charliecottam) reported
from
Worksop, England
@plusnethelp Hi! Switched from Sky 6 months ago to PlusNet. Internet constantly dropping out (never had a problem in ten years). Usually at night or when two devices online. Any advice? Have reset and unplugged and used master socket. Frustrating as trying also to work from home!
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RuthEs
(@MillSussex) reported
@Plusnet Instead of gimmicks like this, can all of you @plusnet please do something about your almost non-existent service for several days now. We're on the verge of leaving Plusnet!
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man of mystery
(@DrLucid) reported
@MarcAllera @plusnethelp Not happy with #Plusnet under question 212234830. broadband issues for 4wks. Engineer visited & finally found issue with line climbed pole switched connection point. I updated PN at every stage. Now landed with charge! Pls check log carefully & rescind
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Plusnet Help
(@plusnethelp) reported
@Elf_X_Stacy Hi, thanks for getting in touch, sorry to hear you want to leave Plusnet. Unfortunately we’re not able to cancel your contract here, please call our Customer Options Team directly on 0800 013 2632 and my colleague will be able to help. - Will.