Plusnet

Plusnet Outage Report in Redruth, Cornwall, England

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Plusnet plc is a British quad play internet service provider; providing broadband using DSL and fibre technology, landline, digital television and Mobile services. Plusnet is part of BT.

Problems in the last 24 hours in Redruth, England

The chart below shows the number of Plusnet reports we have received in the last 24 hours from users in Redruth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Plusnet Outage Chart in Redruth, Cornwall, England 02/20/2026 01:35

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Most Reported Problems

The following are the most recent problems reported by Plusnet users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (9%)

    E-mail (9%)

  5. Phone (1%)

    Phone (1%)

  6. TV (%)

    TV (%)

Community Discussion

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Plusnet Issues Reports Near Redruth, England

Latest outage, problems and issue reports in Redruth and nearby locations:

  • amandasegal Mrs. Insomniac Segal (@amandasegal) reported from Crowlas, England

    @Greyhounds_PZ @Plusnet We rang them once we'd moved and we were connected within a few days. Then for some reason, our line was cancelled 😑 trouble is its up to 10 days to reverse it which means @DrewSegal can't work!

  • NDK72 Nigel K (@NDK72) reported from Falmouth, England

    4 X 10gb @EE sim only contracts at £8 a month each will do! Was paying £45 a month with EE and Plusnet for less, now £32 with EE. Pretty pleased again. Thanks to @jamesbowlesuk for the heads up 🙂 Great customer service too.

Plusnet Issues Reports

Latest outage, problems and issue reports in social media:

  • gillie_lawrence Gillie Lawrence (@gillie_lawrence) reported

    @BTSopenreach are you guys working on restoring broadband to WV14 yet? @Plusnet sent the issue back to you yesterday and nothing yet. Heading on for 48 hours now since I lost connection, work from home and patience is starting to wear thin! Please fix it.

  • RuiPei3 Rui Pei (@RuiPei3) reported

    @Plusnet your customer line is shocking,every time she’s on the phone for about 40 minutes plus and get her to nowhere,she wants to change hersupplier but been told that she has to pay 130 pounds as she’s is still on contract with you.

  • RuiPei3 Rui Pei (@RuiPei3) reported

    @Plusnet my friend is with you for her internet.just moved house and for a month and still have no internet. She had 2 dates for installation and had no show and no explanations. She had to off work two times to wait up but no engineer turn up.your customer phone is shocking.

  • RejoinToriesOut Big Millsy (@RejoinToriesOut) reported

    @Plusnet I can see I’m apparently due to pay £3.14 for this month which I don’t really understand (not a huge problem) anyway you could just drop me a message to explain that?

  • mckmid Pete MM (@mckmid) reported

    @Plusnet broadband down again for the 5th time in two months. Consumers need to know exactly what the problem is to inform change of ISP provider

  • fineartskaty Katy Jones (@fineartskaty) reported

    @O2 I mean it has been going on for months! The phones work, and then they don’t, at random. 2 separate devices, makes no odds if you switch them off and on again! Plus our Wi-Fi is currently down, thanks to @sky and @Plusnet ! We shouldn’t be charged for the days without signal?

  • YAGWG The Man Who Shouldn't Exist (@YAGWG) reported

    @Plusnet I can't send emails through SMTP on my Madasafish domain email address - is the system down? I've tried to change the password on the mailbox, only to get a "Service currently unavailable" message, and now I'm worried my password changed without confirmation.

  • bednarski_n NBednarski (@bednarski_n) reported

    Plusnet Wi-Fi is so ****. I’d get more signal from a frisbee with ‘NTL’ scribbled on it whilst it’s been carried along the desert by a malnourished camal.

  • spacepods Kevin Vedmore (@spacepods) reported from Newtown and Llanllwchaiarn, Wales

    @btsport every live game (football, rugby), the app on PS5 stops with VC011D error. If it's an internet connectivity issue then is it over to @Plusnet for help? It's very tiresome. A restart of the live stream and it seems to be OK. Any ideas?

  • JoeBrindle_ joe leadmill brindle (@JoeBrindle_) reported

    @GraceF133 @UniHomes @Plusnet thumbs down